Content Program Manager Resume Samples

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NH
N Herman
Nick
Herman
814 Austen Trace
Chicago
IL
+1 (555) 608 7141
814 Austen Trace
Chicago
IL
Phone
p +1 (555) 608 7141
Experience Experience
New York, NY
Content Program Manager
New York, NY
Schinner, Hansen and Predovic
New York, NY
Content Program Manager
  • 5+ years of project management in software/product development, ideally in game development and physical product development
  • Provide development expertise to team members through education and review
  • Support the Expansion Program Manager on defining best practices for speaker and topic management in remote locations and events
  • Work with stakeholders to identify and document roadmap/vision for operational processes and tools
  • Account Management
  • Work with game designs and game programmers to identify, define, spec and build content and pipeline tools
  • Develop project plans, resource plans and project estimates in collaboration with multiple departments and teams
Phoenix, AZ
Digital Content Program Manager
Phoenix, AZ
Stark, Roob and O'Kon
Phoenix, AZ
Digital Content Program Manager
  • Familiarity with Agile development and Project Management Institute (PMI) certification is a plus
  • Communicate objectives effectively, both orally and in writing, and provide metrics to track performance and progress
  • Demonstrate discipline and organization in executing assignments and plans, while building and maintaining great relationships with clients, co-workers and vendors
  • Interact with cross-functional disciplines, work collaboratively with team members and manage web design vendors
  • Develop processes for ongoing website maintenance, optimization and improvements
  • Builds and maintains great relationships with clients and co-workers
  • Works at both business unit and corporate levels
present
Boston, MA
Program Manager, Sales Content & Assets
Boston, MA
Bartoletti-Cassin
present
Boston, MA
Program Manager, Sales Content & Assets
present
  • Overall PM responsible for the management of related user communications, training, awareness, and program measurement to drive content utilization of Sales Assets across the Sales Community
  • Strategic focus and standardization of the development and delivery of sales content to allow us to be strategic, collaborative and consistent in our approach
  • Assess current content distribution processes and tools and recommend and execute areas for improvements
  • Provide content roadmap along with regular status updates to Sales Community and Executives
  • Work closely with Marketing and Product teams to craft successful product and promotion launches
  • Build an awareness infrastructure and delivery cadence that effectively engages ‘right for me’ content across various awareness platforms
  • Document and maintain product rollout schedule and content creation processes
Education Education
Bachelor’s Degree in Educational Content Development Related Field
Bachelor’s Degree in Educational Content Development Related Field
University of California, Berkeley
Bachelor’s Degree in Educational Content Development Related Field
Skills Skills
  • Ability to work in interdisciplinary and collaborative environment
  • Highly analytical in thought process
  • Working knowledge of digital content and technology savvy
  • Proficient in Microsoft Excel & Project
  • Teamwork
  • Administrative skills including writing and proofreading
  • Creative problems solving
  • Negotiation, communication and customer service skills
  • Account Management
  • Flexibility
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15 Content Program Manager resume templates

1

Content Program Manager Resume Examples & Samples

  • Work with game designs and game programmers to identify, define, spec and build content and pipeline tools
  • Suggest innovative ideas and methods for reducing development timelines and troubleshoots at-risk projects
  • Escalate all unresolved project or personnel issues to the appropriate managers
  • Develop project plans, resource plans and project estimates in collaboration with multiple departments and teams
  • Ensure that milestones are achieved on-time and in scope by dealing with or escalating issues with sufficient time for course correction
  • Develop and monitor risk and contingency plans
  • Manage project change control process and track and monitor project issues resolution
  • Lead team meetings and participate in project review meetings, including daily standups, sprint planning, reviews and retrospectives
  • Ensure effective and proactive communications to project stakeholders
  • Ensure quality of all project deliverables
  • Coordinate and document project’s lessons learned
  • 5+ years of project management in software/product development, ideally in game development and physical product development
  • Thorough knowledge of Agile and Waterfall development methodologies
  • Experience in full life-cycle of development, from concept to launch
  • BS / BA in business or technical area preferred or equivalent experience required
  • PMP certification a plus
  • Ability to work in interdisciplinary and collaborative environment
  • Highly analytical in thought process
  • Creative problems solving
  • Proficient in Microsoft Excel & Project
2

Marketing Content Program Manager Resume Examples & Samples

  • Develop, own and evolve the content marketing strategy for WE that supports and extends both short- and long-term marketing initiatives, determining which methods work for the brand and why
  • Create a functional content calendar and define realistic timing and ownership to be published regularly
  • Write various types of content on a wide range of topics (blogs, case studies, thought leadership, sector-level topics, etc.) on an ongoing basis to support and promote the agency and to attract visitors through search, social media, etc
  • Contribute to long-form content projects such as intellectual capital/thought leadership pieces, executive-level communications, etc
  • Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, mobile, video, print and in-person
  • Develop standards, systems and best practices (both human and technological) for content creation, distribution, maintenance, content retrieval and content repurposing
  • Optimize content for search engines and lead generation
  • Establish a work flow for requesting, creating, editing, publishing, and retiring content partnering with technical teams to implement appropriate CMS
  • Ensure a consistent global content experience and implement appropriate localization/translation strategies
3

Content Program Manager Resume Examples & Samples

  • Portfolio and epic level Content Guidance documentation
  • Feature story development and estimation
  • Validation of epic value
  • Completeness and accuracy of content development data at the epic level
  • Communication of scope and schedule change pertinent to content projects
  • Dashboard reports on content areas of product health
  • Lean/Agile methodology and evangelism
  • Portfolio backlog contribution
  • Portfolio definition creation
  • Value definition completion
  • Epic grooming and iron triangle management
  • Epic exit communication and execution
  • Cross-team and cross-department flow coordination
  • Internal and external customer and partner support, communications, and training
  • Full RLI value chain Kazan
  • Culture creation
  • Education Content Designers
4

Diversity Program Manager, Kindle Content Resume Examples & Samples

  • Full ownership for the strategic Diversity roadmap in Kindle Content, working through the teams to help identify, design, track, and measure the impact of our diversity initiatives
  • Close partnership with business teams to help empower them to own and drive their own diversity objectives with your support and guidance
  • Partner closely with the HRBPs, recruiting, L&D, etc. to help weave diversity into new and existing talent management and development programs as well as talent attraction initiatives
  • Act as the primary contact between Kindle Content and Amazon’s central diversity team by, helping influence and drive company-wide diversity initiatives
  • Build relationships with peer diversity leaders embedded in other business units throughout the company to share best practices and collaborate on initiatives
  • 6+ years project management experience
  • Experience delivering projects for large, cross-functional audiences
  • Experience developing educational resources and services
  • Bachelor’s Degree or 6+ years equivalent experience
  • Experience designing and delivering diversity programs
  • Organizational change experience
  • Experience partnering with HR and business teams to build effective HR programs/strategies
  • High level of comfort using data-driven decision making
  • Ability to influence without authority, think proactively and function independently
  • Strong analytic skills and ability to think strategically and programmatically
  • Ability to develop quick turn-around, practical recommendations based on data and research to inform strategic decisions in a fast-moving environment
  • Excellent oral and written communication skills, with the ability to communicate complex information in an approachable manner
  • Good interpersonal skills and the ability to work well across functions
5

Content Operations Program Manager Resume Examples & Samples

  • Define & influence Help Center content and content management across all Facebook Help Centers
  • Manage the strategy and information architecture for the Help Center & Help Community
  • Gather & prioritize feature requests and insights to create business cases to drive Help Center and Help Community product strategy
  • Design and execute on content experiments across Facebook support interfaces
  • Benchmark existing content strategies against industry standards and best practices
  • 4+ years of relevant and related Content Management experience
6

Program Manager WW Ops Aces-content Manager Resume Examples & Samples

  • Create a content strategy for standards and best practices
  • Partner with technology team to develop tools to manage content
  • Develop quality controls for content, ensuring world-class content is produced consistently
  • Schedule, coordinate and report on content review cycles across all organizations utilizing benchmarking
  • Teach others to develop content that is consumable by a variety of end user audiences
  • Identify key milestones for content development project schedule with input from onboarding teams consisting of senior leaders and the wider stakeholder body
  • Liaise with business leaders to drive adoption through usage data analysis
  • Support onboarding new Amazon organizations to the WW Benchmarking and Audit program
  • Bachelor's degree or relevant Amazon experience
  • Excellent time-management skills and organizational agility
  • Clear written and verbal communication that results in an ability to influence work of others
  • Experience in content management, content life cycles and change management
  • Proven ability to manage multiple, competing priorities simultaneously
  • Ability to work effectively as a member of a cross-functional team and to confidently engage and communicate with employees at all levels
  • Experience developing and improving tools, reports, scorecards, and data visualizations to understand the business and make decisions
  • Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases. Statistical deep dive capability
  • Degree in Information Science, Communications, Linguistics
  • Technical skills: SQL, HTML, Video Development. Internal to Amazon: TT, CM, SIM
  • Intermediate to advanced knowledge of Excel, including use of lookups and pivot tables
  • Experience leading global, cross functional project teams
  • Experience working across different cultures
  • Experience working across different functional areas
  • Lean/Six Sigma and or statistical analysis experience
7

Kindle Content Demand Program Senior Manager Resume Examples & Samples

  • Serve as a key member of the Kindle Content team in helping to define and deliver the overall Kindle strategy and drive adoption of Kindle and digital reading
  • Set and execute strategy for creating experimentation of digital reading, including generating ideas, prioritizing opportunities, and driving adoption and implementation
  • Complete customer analysis, brainstorm and execute new initiatives to meet customer needs
  • Evaluate the economic and strategic costs and benefits of projects and work with appropriate leaders and across all functional areas of Amazon to execute while working with key internal stakeholders (e.g. product, legal, marketing)
  • Prepare and give business reviews to the senior management regarding progress and roadblocks
  • Crunch data for achieving best performance campaigns: compare, test and measure creativity and new ways to wow the customer
  • Communicate confidently at all levels, and demonstrate strong writing skills
  • Creatively 'think big' about new ideas to meet customers' needs
  • Show strong organizational, planning, time management skills and ability to work on own initiative
  • Strong bias for action, ability to prioritize and attention to detail
  • Build solid relationships both internally and externally
  • Capability with analytical tools and systems: able to process Excel spreadsheets and run database queries
8

Content Program Manager Resume Examples & Samples

  • Lead the overall content review and selection process with a wide variety of internal and external stakeholders
  • Manage the internal and external call for topics process while liaising with extended teams through the content creation process
  • Ensure the consistency of experience and message across multiple community engagement platforms
  • Manage all sessions at Relativity’s user conference, global roadshows programs, and industry tradeshow events
  • Coordinate content for a variety of educational programming opportunities, including breakouts, workshops, hands-on labs, user groups, and certification exams from pre-event concept development through onsite logistical execution
  • Collaborate closely with event managers to ensure accurate session scheduling that creates logical agendas for a variety of personas attending Relativity community and event programs
  • Coordinate data and reporting needs for all projects working closely with the Digital Marketing Team
  • Proactively lead content reviews and determines any gaps in the content available in the Relativity Customer Portal
  • Liaise with internal teams to ensure engagement is strong with the content and community conversations taking place in the Relativity customer portal
  • Ensure that community and content strategies are aligned with kCura’s strategic objectives
  • Build strong internal and external communications and develop relationships with stakeholders, including attendees, kCura staff, speakers and vendor partners
  • Work closely with kCura’s marketing communication team to implement approved communication strategies
  • Keep up with current community trends and technology, make recommendations as appropriate
  • Conduct systems analysis and recommend changes in policies and procedures in order to improve operations
  • Manage issues of diverse and ambiguous scope which require evaluation of a variety of factors and current business trends
  • Provide development expertise to team members through education and review
  • Act as team advisor and may become actively involved in meeting project objectives and resolving problems
  • BA/BS in Business, Marketing, Communications, or related discipline, or at least five years of quota carrying sales and account management experience (legal technology and/or government experience is a plus)
  • Consistent overachievement of sales goals
  • Strong business acumen, including knowledge of ROI and TCO principles
  • Record of success in generating net new business
  • Curiosity and ability to ask great questions
  • Willingness to travel 35% of the time
  • Demonstrated success leading content development for customer engagement and event marketing programs with multiple stakeholders; software industry and/or e-discovery experience a plus
  • Experience coordinating online call for topics for proprietary user conferences and industry events
  • Exposure to onsite event logistics and/or working with event marketing managers
  • Exposure to community platforms, such as the Salesforce Community Cloud or Jive platforms
  • Experience coordinating and motivating teams
  • Meticulous attention to detail with the ability to create and deliver executive-ready presentations
  • Superb organizational skills; able to deftly manage multiple projects simultaneously
  • Superior collaboration skills across interdisciplinary teams
  • Expert-level proficiency with MS Word, Excel, PowerPoint, and Outlook
  • Ability to thrive in a fast-paced, deadline-driven, team environment with quickly shifting priorities
9

Content Program Manager Resume Examples & Samples

  • Administrative skills including writing and proofreading
  • Working knowledge of digital content and technology savvy
  • Account Management
  • Planning and Organizing
  • Financial Budgeting
  • Working experience in Middle Eastern or Asian cultures preferred
  • Foreign languages spoken a plus
10

Senior Program Manager, Branded Content Resume Examples & Samples

  • Create core packages for video content solutions (creative and distribution)
  • Define and deliver the creative throughput of video advertising executions for AMG and its advertisers
  • Define program inputs, roadmap and success metrics, manage related projects, with the intention of expanding our offering
  • Manage production vendor relationships for pre-negotiated production deals
  • Pull metrics and report on success of programs
  • 5+ years’ experience operating, managing, and delivering results in a consumer facing online retail/services product management role
  • Ability to analyze data quantitatively and identify data and metrics to back up assumptions, identify opportunities, and assess the efficacy of new content
  • Running and executing social media campaigns
  • MBA Preferred
  • Background in video production
  • Demonstrated ability to work cross-functionally with engineering, design, and project management counterparts to deliver online products/services
  • A passion for digital video and/or media
11

Program Manager, Learning Content Resume Examples & Samples

  • Effectively manage multiple projects and initiatives from analysis to evaluation
  • Define and scope projects by working closely with internal and external teams and customers to understand their needs and priorities into clear, prioritized requirement
  • Develop standards, systems, and best practices for content creation, distribution, maintenance, evaluation, and repurposing, and the implementation of content strategies
  • Balance technical specifications for content development quality, cost, and time with the allocation of resources to meet project objectives
  • Actively seek, clarify, and understand information from end users and stakeholders that leads to an understanding and ownership of deliverables
  • Collaborate effectively with many teams, including Operations, and Subject Matter Experts (SMEs), and Stakeholders to support the content development process for launches of new systems, facilities, and services in addition to enhancements to existing systems and services
  • Maintain process for requesting, creating, editing, publishing, and retiring content
  • BA or BS degree in a relevant field
  • 3+ years of relevant work experience in program and/or product management in a fast moving environment
  • SharePoint 2013 management and design experience
  • Travel, if necessary (up to 25%)
  • Master’s degree in a relevant field
  • Demonstrated understanding of learning management systems design, development, and implementation a plus
  • Experience with agile or other program management methodologies
12

Senior Content Program Manager Resume Examples & Samples

  • Define and lead requirements for content needs on the Office canvasses to ensure quality experiences for customers on all platforms that engage and enlighten and make Office a daily habit
  • Plan and execute growth engagement programs to increase active engagement and interaction with the content feeds and foster customer affinity
  • Work collaboratively across Engineering, Marketing and Content, and Support teams to identify, implement and measure growth investments designed to accelerate customer engagement and turn users into members
  • Embrace a culture of hypothesis testing that results in driving and delivering quality experiences that enlighten customers and grow the network
  • Develop a model to ensure communications to customers are thoughtful, planned and provide real value and usefulness
  • Build strong connections between Office teams that bring collective value to content feeds to customers and are effectively managed to ensure relevance
  • Actively review and engage directly with customers, channeling relevant feedback to product teams to speedily improve features and influence engineering investments
  • 5+ years’ experience in project, business, content or product management of complex areas in a rapidly evolving industry required
  • Experience in building a community of engaged fans. Proven track record of growing customer engagement through content experiences; ability to fully understand customer needs, tasks and goals, and to translate them into creative plans
  • Strong organizational skills and a proven ability to develop and drive multiple complex processes toward a successful outcome, particularly in an agile development environment
  • Hands-on experience driving design and user experience initiatives directly tied to customer engagement
  • A passion for delivering great customer experiences with content
  • Demonstrated track record of successful growth initiatives, working cross-functionally as a business partner
  • Experience working closely with world-class engineers in developing products and features to drive user growth and user engagement
  • Ability to impact and influence product strategy without authority, drive cross group collaboration, successfully advocate for customers and apply critical thinking and creative solutions in a dynamic highly ambiguous working environment
  • Self-starter with a proven ability to work in fast-paced, agile teams; possesses a ‘whatever it takes mentality,’ able to quickly and easily adapt to changing mandates, priorities
13

Worldwide Supplies Marketing Department Online Content & Program Manager Resume Examples & Samples

  • College degree in Marketing/Business/ Technical
  • Knowledgeable of assigned product/solution and customer requirements for the product
  • 5 years of demonstrated knowledge of product marketing fundamentals
14

Content Program Manager Resume Examples & Samples

  • Work with stakeholders to identify and document roadmap/vision for operational processes and tools
  • Conduct gap analysis on what tools/processes are missing/required to meet the larger objectives
  • Identify key metrics/measures that will be used to evaluate success and validate the business impact of the program
  • Align cross-functional stakeholders on objectives and goals for the program, gather and prioritize requirements
  • Define and document the end-to-end business processes used today and identify where and how tooling solutions will aid with streamlining and scaling the process
  • Work with the various engineering teams to design and develop a scalable solution that meets the goals and objectives
  • Project manage CS onboarding and training programs
  • Partner with recruiting and CS partners to support CS recruiting efforts
  • Partner with cross-functional teams to build operational efficiencies with content strategy
  • Bachelor’s degree in MIS, Computer Science, or related field
  • 5+ years work experience in project management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space
  • Proven project management, inter-personal, and communication skills, with attention to detail
  • Project management experience in building scalable, enterprise tooling initiatives, defining roadmaps and translating strategic initiatives into tactical, objective programs
  • Experience in collaborating with stakeholders and cross-functional teams
  • Analytical, problem-solving, negotiation and organizational skills with focus under pressure
  • Be independent in examination and analysis, alongside results oriented
  • Organizational and time management skills
  • Proactive with proven ability to execute on multiple tasks simultaneously
15

Program Manager, Sales Content & Assets Resume Examples & Samples

  • Overall PM responsible for the management of related user communications, training, awareness, and program measurement to drive content utilization of Sales Assets across the Sales Community
  • Strategic focus and standardization of the development and delivery of sales content to allow us to be strategic, collaborative and consistent in our approach
  • Develop/maintain/govern the necessary platform(s) needed to deliver content efficiently and effectively
  • Collaborate with cross functional partners (Product, Marketing, Support, etc.) to ensure content standardization, availability, currency, relevance, and consistency
  • Assess current content distribution processes and tools and recommend and execute areas for improvements
  • Provide content roadmap along with regular status updates to Sales Community and Executives
  • Work closely with Marketing and Product teams to craft successful product and promotion launches
  • Build an awareness infrastructure and delivery cadence that effectively engages ‘right for me’ content across various awareness platforms
  • Program Manager will provide the structure needed to aid development of needed initiatives/programs
  • Document and maintain product rollout schedule and content creation processes
  • Project manage awareness across sales and our cross functional partners
  • Provide ‘voice-over’ videos and rich media content
  • Partner with IS on delivery of new business capabilities and enhancements
  • Manage cross-functional dependencies and overall program governance
  • Collaborate with Regions and cross-functional stakeholders to drive awareness and sales consumption
  • This position can be based in either our Wisconsin Rapids or Madison, WI office location
  • Bachelor’s Degree from a four-year college or university, and
  • Minimum three years of work experience in content creation/development. Focus on program management a plus, or
16

Content Program Manager Resume Examples & Samples

  • Partner with AWS Platform Business Development team to maintain and evolve the EBC topics catalog. Populate the catalog with content highlighting AWS services and solutions
  • Maintain the overall topic catalog, including developing standard processes to add new or remove existing topics from the catalog, based on customer areas of interest, the evolving portfolio of AWS services and the AWS sales priorities
  • Manage a distributed content ownership model to keep the EBC content fresh, including identifying and recruiting the EBC Topic Owners and speakers. Ensure all content adheres to the EBC branding template
  • Nurture and grow the EBC speaker community, who meet with our top customer executives and decision makers. Periodically meet with EBC speakers and content owners to identify pain points and areas for improvement. Develop incentive program to retain top talent
  • Maintain the speaker feedback mechanisms from the customers, and publish monthly/quarterly metrics on the effectiveness of the speaker pool, and health of the overall speaker community
  • Work with the EBC operations manager to forecast overall EBC demand, as well as demand for individual topics and content areas. Work with the Topic Owners to ensure appropriate speaker coverage for topics with high customer demand
  • Look for ways to further grow the EBC and required content to drive deeper AWS and customer discussions and partnership opportunities
  • Develop the engagement model across Amazon.com including defining speaker value prop, business benefits and speaker mapping
  • Evolve the EBC portfolio to support the AWS partner organization by collaborating with partner marketing and partner development teams to define topics and capture business results
  • Support the Expansion Program Manager on defining best practices for speaker and topic management in remote locations and events
  • 7-10+ years of experience managing programs in support of a mid-to-large scale, multi-geographical, high-growth sales organization
  • Demonstrated success in program management and project management
  • Experience and analyzing large sets of data
  • Understanding of cloud computing concepts
  • Proficiency with Office, including Outlook, Word, Excel, and SharePoint, and Access/SQL pivot tables
  • Experience defining lean workflows and business processes
  • Exceptional organizational skills; this role requires orchestrating many diverse elements and a critical attention to deadlines and timing
  • Experience in a sales or technical pre-sales role
  • AWS experience/certification
17

Senior Content Program Manager Resume Examples & Samples

  • Primary responsibility for the Sr. Manager, Marketing Creative Services role is to develop and implement the go-to-market strategy for content, including obtaining support from other cross-functional disciplines across SDL that will contribute to the objective
  • Track content demands and initiatives
  • Build and drive content marketing programs across channels
  • Oversee the production of content to ensure highest quality deliverables across disciplines
  • Measure and analyze ROI (return on investment) of content marketing programs pre and post activity to maximize targets and proactively adjust future plans accordingly
  • Manage and ensure marketing budgets, promotional plans, calendars, iand proof of performance requirements are being met
  • Work in a team environment, working with marketing, design, video, and creative writers as well as operational support teams
  • Educated to a minimum of B.A./B.S. Degree level, MBA or equivalent work experience preferred
  • 10 Years+ of marketing experience
  • Excellent presentation skills. Candidates should be comfortable to present effectively to large audiences, both internal and external
  • Highly creative and experienced with production process
  • Ability to interact with people at all levels, to gain trust and to exercise balanced judgment
  • Experience with driving content to execution in integrated campaigns
  • A self-motivated, effective time manager needing little direct management
  • Tenacious without being aggressive
18

Content Program Manager Resume Examples & Samples

  • 5+ years’ program management background, with a passion for building brand related to the candidate experience
  • Demonstrated experience developing training courseware, job aids, online tutorials and/or other training materials
  • Demonstrated ability to understand and dissect engineer-focused tools and training concepts to deliver opportunistic new ideas for outreaching to our technical candidate communities
  • Excellent communication and process documentation skills
  • Demonstrated experience in development eLearning tools such as DITA, HTML-XML, SCORM, Captivate, Frame Maker, Camtasia, Adobe Presenter/Illustrator, Dreamweaver, Flash, story board
  • Excellent communication skills and editing for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers
  • Excellent coordination, project management, and organization skills
19

Digital Content Program Manager Resume Examples & Samples

  • Partner with brand and channel teams to oversee company-wide e-marketing plans and execution in conjunction with brand and channel objectives
  • Experience working with content management systems (CMS), like Adobe AEM and WordPress, and building websites, including daily updating of copy and images for sites, building out new pages, and troubleshooting issues
  • Utilize strong project management skills to provide support in developing and executing plans and initiatives to support business objectives, including web design and updates, web navigation and architecture, SEO best practices, ADA compliance and language translation
  • Create authoring requirements (i.e. functional specs) during the website design process. Add authoring requirements to UX designs comps and component designs
  • Collaborate with front-end developers and designers to write authoring requirements (acceptance criteria) for user stories and accept those user stories when development is complete
  • Evaluate existing component library and recommend improvements to authoring experience
  • Train authors on completed components/templates and develop training materials and documentation for continued support
  • Audit and maintain inventory of all website content assets and refresh schedules
  • Develop processes for ongoing website maintenance, optimization and improvements
  • Lead content strategy and execution of key hi-touch pages, including campaign landing pages and microsites
  • Responsible for monitoring ADA compliance and leading any development work and coding changes needed
  • Lead A/B and multivariate testing campaigns using tools such as Adobe Test & Target
  • Oversee campaign tagging and implementation process
  • Demonstrate discipline and organization in executing assignments and plans, while building and maintaining great relationships with clients, co-workers and vendors
  • Communicate objectives effectively, both orally and in writing, and provide metrics to track performance and progress
  • Interact with cross-functional disciplines, work collaboratively with team members and manage web design vendors
  • Enforce FPL web and brand standards, as well as work in other marketing communications functions as assigned
  • Bachelor's degree and three or more years of relevant experience required, with specific background in content management
  • Ability to perform writing and editing assessments, as well as achieve business goals through interactive channels
  • Command of layout & design applications and content pages
  • Experience with content authoring in AEM
  • Functional, hands-on knowledge of front-end website development: HTML, CSS, JavaScript, etc. and tools such as Adobe Creative cloud
  • A history of successful project execution and strong understanding of web and interactive analytics
  • Excellent writing, verbal, editing, and overall communication skills, plus a comfort level in presenting to both team members and clients
  • Dedication to customer service and adaptable to meet the demands of internal clients, as well as a can-do spirit
  • Sound business and financial acumen, balanced by a talent for creative thinking and problem solving
  • Ability to follow critical business processes to ensure quality and timely execution of initiatives
  • Ability to multitask and maintain higher performance under extreme pressure in a dynamic, fast paced environment
  • Familiarity with Agile development and Project Management Institute (PMI) certification is a plus
  • Assists with communication planning
  • Develops key messages using research and analytics to drive planning and messaging
  • Follows established processes, demonstrating discipline and organization in executing assignments and plans
  • Builds and maintains great relationships with clients and co-workers
  • Tracks performance and progress using quantifiable metrics
  • Communicates frequently with cross-functional groups
  • Works at both business unit and corporate levels
  • Effective Written Communications
  • Effective Verbal Communications
  • High School Grad / GED
  • Bachelor's - Sciences
  • Bachelor's - Arts
  • Experience:3+ years
20

Content Program Manager Resume Examples & Samples

  • Identify business opportunities and follow up with whole set of scalable content strategy, including processes and success measurement
  • Use a combination of data analysis, user research, benchmarking, and content audits to identify high-impact opportunities for improvement across all content areas
  • Identify and implement scalable strategies to improve content usability, governance and reuse
  • Actively communicate with stakeholders to gather feedback and manage their expectations to enable successful processes and launches
  • Use sound business judgment to make quick decisions under pressure or in ambiguous circumstances
  • Excellent oral and verbal English is a must
  • 5+ years of program management experience
  • Exceptional writing skills and significant experience in defining content strategy
  • Demonstrated people management role of a content development team
  • Applied knowledge of information architecture
  • Experience working effectively on a cross-functional, multi-lingual team
  • Experience with online retailing support
  • Demonstrated people management experience of a content development team
  • Experience with DITA and Content Management Systems
  • Experience with localization or technical writing processes and tools
  • UX and/or multimedia content strategy experience
  • Experience with support to social media channels
  • Master degree holders preferred
  • Experience with working, living or studying in foreign countries is a plus
21

Program Manager, Imdb Database Content Resume Examples & Samples

  • Relevant degree or higher in data/computer science or equivalent
  • Advanced SQL skills
  • Prior experience in a relevant Program Management role ideally within an operational environment
  • Prior experience within the film/TV industry, knowledgeable of the full lifecycle from development to production to release
  • Proven track record in people and performance management ideally with direct experience in remote management
  • Fluent in at least two Indian languages (Hindi and one other regional language)
  • Agile and Scrum experience
  • Willingness to work unsociable hours/days as required (including weekends)
  • DataWarehouse/ETL experience
  • Understanding of Machine Learning concepts
  • Ability to communicate in multiple languages (as well as English and Indian), both written and verbal
  • Prior experience of Regular Expressions (RegEx)