Content Senior Manager Resume Samples
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Content Senior Manager Resume Samples
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GH
G Hodkiewicz
Gregory
Hodkiewicz
326 Stiedemann Ranch
Los Angeles
CA
+1 (555) 147 4773
326 Stiedemann Ranch
Los Angeles
CA
Phone
p
+1 (555) 147 4773
Experience
Experience
Philadelphia, PA
Content Senior Manager
Philadelphia, PA
Konopelski, Kovacek and Predovic
Philadelphia, PA
Content Senior Manager
- Ensure strong alignment between business performance and reward mechanisms in order to drive the right performance
- Work with the CEEMEA central team to support the alignment strategy and ensure that it creates economies of scale and local success stories
- Develop and improve measurements for all channel and on air functions, to guarantee all activities are guided by effectiveness and efficiency considerations
- Write the briefs for content development in any given channel
- 80% WEBU CORE (Drive content sourcing, content partnerships, aggregation technologies, innovative channels and partnerships, Content Asset development)
- Strong affinity with branding and brand development
- Ensure the whole department works in an integrated way with the Marketing and Communication team, supporting the distribution, ad sales and consumer strategies
Los Angeles, CA
Senior Manager, Digital Commerce Content
Los Angeles, CA
Bailey and Sons
Los Angeles, CA
Senior Manager, Digital Commerce Content
- Support content and merchandising team through ensuring any publishing issues are escalated to the relevant party immediately
- Attend weekly trade meetings, participate in ABn testing working group and user testing playbacks
- Ensure team set up and participate in cross team training sessions
- Strong online awareness
- Manage a team of 6 content producers (manager, publisher and coordinator level) who execute content publishing across the Burberry.com platforms (desktop, mobile, app), Apple TV and email marketing deployment
- Collaborate closely with internal legal, Customer Service, Store operations and fulfilment teams to ensure website is compliant with their guidelines and seasonal changes
- Collaborate closely with the internal SEO team to ensure that changes on burberry.com are in line with SEO guidelines and objectives
present
Los Angeles, CA
Senior Content Manager Global Team Services
Los Angeles, CA
Koss, Bartoletti and Torphy
present
Los Angeles, CA
Senior Content Manager Global Team Services
present
- Drive collection and administration of all product content and merchandising for launch and on-going updates
- Contribute to the digital platforms and solutions strategy of Team Services including concept development, agency briefing and management
- Manage reporting and escalations for issues and bugs related to the global Team Services platforms and solutions
- Business Unit category and product managers
- Coordinate all cross functional site administration
- Monitor and measure usage, success and weaknesses for the digital solutions and platforms to identify and drive change improvements on a regular basis
- Drive overall content management of the new team services platform geared to external teams, sales representatives and dealers. Where content includes product promotion and dealer portal content
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Massachusetts Amherst
Bachelor’s Degree in Business
Skills
Skills
- The ability to work to tight deadlines and adapt to changing business demands
- Excellent communication and articulation skills
- An in-depth knowledge of the Disney brand and the breadth of content that the brand covers
- Ability to be strategic and analytical in the creation of an integrated SEE portfolio
- A sound knowledge of the digital content landscape including SVOD, TVOD and OTT services, music subscription, ebooks, apps and games
- Ability to effectively work with key stakeholders for the mutual benefit of the business, in particular the other channel teams
- The role operates within a dynamic growth environment. The business consists of currently 15 channels and 13 countries, within the matrix of a global company
- Fluent in English
- Familiarity with research metrics, scheduling programs, databases and statistics
15 Content Senior Manager resume templates
Read our complete resume writing guides
1
Senior Manager, Marketing Content Resume Examples & Samples
- Follow and report on content trends (consumer and technical) and identify areas of opportunity for Ameriprise. Develop and maintain digital content best practices and serve as a resource for educating business partners
- Monitor performance, analyze and communicate results, and leverage insights to evolve future efforts
- Work closely with business partners to translate strategic business direction into engaging content that meets user needs and drives business results
- Monitor competitive performance in the consumer financial services industry and draw those insights into the ongoing strategic development required to meet business and user goals
- Represent Marketing Content team with business partners, ensuring alignment of their priorities with content standards and best practices
- Lead and develop a team of digital content managers
- Working with subject matter experts across the company to make sure that content is representative of the company point of view
- Demonstrated understanding of impacts to content in an evolving digital environment. This includes basic technical knowledge of HTML, XHTML, CSS, Java, web publishing, Flash, responsive design, information architecture, interactive design principles, web usability, search and social media taxonomy and metadata
- Experience in analyzing and applying information from multiple sources and feedback loops including consumer trends, competitive and market challenges, user experience labs, search and social activity
- Familiarity with content management and project collaboration systems
- Minimum 3 years of managing and developing direct reports
- Proven leadership skills including the ability to lead, influence, communicate and interact with people at all levels across the organization and with external partners
- Exceptional ability to build and leverage relationships across organizational boundaries; effective in building consensus and influencing change in a matrix organization
- Experience establishing and monitoring KPIs along with leading and lagging indicators
2
Content Excellence Senior Manager Resume Examples & Samples
- Leader of Others
- Builds Brand Value
- Builds Brand Love
3
Content Senior Manager Resume Examples & Samples
- Content Senior Managers create seamless offline and online brand experiences and content that excites our consumers/shoppers & customers alike
- They integrate all elements from the design of communication strategies to content creation to content production in order to increase the level of synergies off- and online
- Together with the Head of Content they ensure that content is working against a (1) the Digital LRP (2) A broader business plan by brand and (3) Business Briefs
- This requires close collaboration with the Brand, Digital Capabilities, IT and Accelerator teams as well as the Connection teams in order to create a holistic brand experience
- Determine KBIs based on aligned European KBI framework and their benchmarks in conjunction with the agency and the markets; share results and lessons learned with the broader marketing community
- Manage all interactive and technical integrator (EPAM) agencies for select brand(s), utilising the agency management framework and ensure agency partners are set up for success
- In collaboration with Digital Capability Manager and Digital Acceleration Manager, and CIC build the owned platform roadmap based on needs of business and evolving needs and expectations of the consumer
- Consolidating content from various brand content plans and planning out distribution schedule across all markets and all owned platforms (FB app, mobile app, website)
- Accountable for ensuring close integration between Brand and Coke Digital Assetts (setting up process at the beginning, milestones and RACI) for timely and relevant delivery of impactful plans
- Develop & implement Next Generation Always On Content
- 80% WEBU CORE (Drive content sourcing, content partnerships, aggregation technologies, innovative channels and partnerships, Content Asset development)
- Help to lead on vision, strategy, user journey for content development and supply of the Coca-Cola Content Factory and the eventual evolution to the Coca-Cola Content-Eco-System
- Work with Contend Head and Content Director to source critical content providers in the form of Crowd Sourcing Agencies, Ready-To-Stream passion point content, low cost production partnerships
- Represent Content in the migration from Coke Zone to GoPro
- Help to build systems or leverage existing platforms (e.g. DMX) that aggregate existing KO content across the system Globally for re-use on WEBU platforms
- Be a key partner for the provision of content to existing and future Coca-Cola assets (e.g. CokeTV)
- Own the creative process in partnership with the Brand teams and close collaboration with other IMC functions
- Write the briefs for content development in any given channel
- Work in close collaboration with WEBU Brand Marketing teams, Global Brand Marketing and stakeholders following the PMO steer through Marketing/IMC Factory process and RAPID
- For charters led by WEBU create the most relevant content (across channels, devices, connection points and markets) to be implemented in each market of WEBU with maximum synergies
- For each charter WEBU is receiving adapt and tailor the Content Strategy and deliver Content to the needs of the many BU (s)
- Develop & Implement Content For WEBU Charters
- For charter WEBU is receiving adapt and tailor the Content Strategy and deliver Content to the needs of the many BU (s)
- Amplify, adapt and localize contemporary Content for KO Core Brands
- 20% WEBU CORE (adapt WEBU IMC in Franchise Markets)
- Own the creative process in partnership with the Franchise Marketing teams
- Write the briefs for content development in any given channel and ensure maximum consistency with WEBU Content principles
- Tailor the most relevant content elements for the Franchise Marketing Plans
- Provide guidance for the most efficient localization and amplification by each Franchise Marketing team
- Work in close collaboration with Head of Content, WEBU Content Director and Brand Marketing teams and other relevant stakeholders following the PMO steer through Marketing/IMC Factory process and RAPID
- Ensure that all content is locally resonant and consistent across all relevant geographies. 5%
- Managing Agencies and Production Partners for better synergies and productivity
- Implement and follow agency management routines in line with Global standards
- Apply agency management routines and principles for agency remuneration according to Global Agency Management standards, in joint collaboration with WEBU Finance, Marketing Procurement and Global Agency Management support
- Identify and scale best creative agency and talent, build and contribute to know-how and knowledge transfer across WEBU in order to create contemporary content that excites consumers, shoppers, customers and the KO system alike. 10%
- Industry-respected thought-leader in the creative business, solid grasp of consumer marketing and marketing communications
- Experience in managing multiple stakeholders in a de-centralized organization as well as external partners
- Strong strategic know-how, ability to translate strategic objectives into action plans
- Experience and resilience to work in a fast paced environment, yet bringing attention to detail and ability to understand makro business challenges and propose marketing solutions that excite our consumers and build brand love and brand value, while supporting and contributing to our digital business transformation
4
Senior Digital Educational Content Production Manager Resume Examples & Samples
- Creates detailed project schedules that accommodate all product interdependencies and anticipates how and when one project will impact others; may manage schedule for full-service vendors
- May be asked to maintain and update lists of outstanding decisions and unresolved issues; to attend higher-level meetings where these topics are addressed; and to take and distribute minutes of these meetings, including lists of decisions and action items. Ensures that all project members, including vendors, are adhering to agreed-upon processes
- Is responsible for making sure that programs are delivered within budget
- Must be professional, clear, direct, and accurate in verbal and written communications; communicates daily with vendors and members of internal departments as well as with others in Production Management
- Makes sure that all members of his or her team knows about any changes in projects that will impact other projects
5
Content Senior Manager Resume Examples & Samples
- Support CEE Channel Director in formulating, planning and implement an integrated channel strategy for the channel portfolio, both for channels scheduled in CEE and for the channels scheduled centrally, but available in CEE
- Plan and execute all aspects of the on air and content strategy for all channels in the portfolio for the areas of scheduling, media planning and on air production, part of the on air content team
- Work in conjunction with the Marketing Communication Senior Manager CEE to ensure the best possible brand and channel experience for the viewers in CEE, in order to drive viewing and help develop the business
- Ensure the whole department works in an integrated way with the Marketing and Communication team, supporting the distribution, ad sales and consumer strategies
- Oversee the planning, preparation and production of any local commission and support the central team in finding and securing any such local opportunities
- Support the development of new channel launches
- Ensure strong alignment between business performance and reward mechanisms in order to drive the right performance
- Develop and improve measurements for all channel and on air functions, to guarantee all activities are guided by effectiveness and efficiency considerations
- Support all revenue generating functions by building scheduling and on air stunts to allow for increased business efficiencies
- Work closely together with the On Air Creative Manager and the Marketing and Communication Manager to align the on air and off air communication in a way that would help grow the channels and the brands
- Lead the on air content team and help them deliver in a harmonious, innovative and structured way on the strategy agreed by the Channel Director and Country Manager
- Develops, maintains and manages relationships across regions to ensure the best exchange of ideas and information and, ultimately, help deliver better results for the CEE business
- Actively look for opportunities to further integrate all channel activities of the channel portfolio with activities in the CEEMEA, DNI and DCI network such as sharing of material, supporting the exchange of information
- Work with the CEEMEA central team to support the alignment strategy and ensure that it creates economies of scale and local success stories
- Be the alignment ambassador in the Content team and lead them toward a deeper understanding of the strategy
- Ability to manage, coach and inspire a team of up to 8 employees, with 4 current direct reports. The role also requires operating in an international matrix system
- Strong affinity with branding and brand development
- A creative risk-taker, with a proven track record of innovation in the content area
- Entrepreneurial mindset, with an ability to manage and executive solutions taking advantage of the resources in a global company
- TV or film production experience is a plus
- Familiarity with research metrics, scheduling programs, databases and statistics
6
Senior Manager, Vader Content Mgmt Resume Examples & Samples
- Manage and develop video operations metrics to ensure alignment to business objectives
- Oversee daily video operations and ensure procedure is in place for processing and publishing video content for multiple web-properties, and
- Identifies chronic issues and works with reporting teams and operations staff to address
- Govern documentation efforts and ensure team members are aware of changes and comply with new guidelines
- Report, monitor, and troubleshoot all video related outages and production issues. Draft plans to remedy issues and provide root cause
7
Content Senior Manager Resume Examples & Samples
- Manage the day-to-day function of the EMEA content team. Work with territory Content Service Managers and the EMEA Content Producer to plan and execute the promotional strategy and regular service refresh in alignment with local content plans, special events, and the agreed editorial calendar across EMEA
- Drive the data analysis strategy across app behaviour and content consumption. Work with the BI team to streamline content reporting, run data deep dives on all points of the service and use the results to offer informed strategy decisions to meet content KPIs including frequency, conversion as well as supporting the retention strategy across EMEA
- Work with senior stakeholders and key decision makers across TWDC to ensure D2C plays a part in all LOBs strategic thinking within region and is serviced as part of the overall company strategy per franchise and IP
- Work will all points of the DisneyLife team, supporting marketing, acquisition, technology & product, Guest Service and Finance from a content perspective and informing direction as per the key strategy of the content service
- Manage the content overview for all EMEA territories and ensure that content throughput is balanced in all regions while still delivering an effective local service. Take key decisions on content preparation strategy with considerations around budget and resource, a best-in-class content offer and the DisneyLife guest experience
- Review competitor content featuring and product strategy in the marketplace and maintain a competitor landscape overview
- Manage key updates to essential production tools and procedures in-line with the technology team roadmap, and work with the product team to look for developments and enhancements that drive a best-in-class content experience
- An understanding and demonstrable experience of the kids entertainment market
- Experience of managing a digital content platform, either editorial or commercial, ranging from scheduling and operational function to strategy, creative and editorial
- Experience of collating analytics, as well as interpreting, presenting and making relevant and appropriate business decisions from learnings
- Experience and understanding of localization processes and priorities and managing multiple service-fronts
- Excellent communication and articulation skills
- The ability to work to tight deadlines and adapt to changing business demands
8
Commerce & Content Senior Manager Resume Examples & Samples
- Experienced with Pharmaceutical and/or Medical Device marketing or customer (patient, provider, payor) engagement operations and technology
- Campaign management experience across one or more marketing channels
- Digital marketing and/or Web/Mobile platform implementation and support
- Experience working directly with brand teams to plan and understand their marketing needs and annual planning process
- Social media marketing experience in regulated industries
- Experience with the Legal, Regulatory, and Medical processes for marketing content in LS
- Minimum of 10 years of relevant technology consulting or industry experience
- Minimum of 4 years of experience leading Adobe CQ technical design and implementation projects
- Minimum of 4 years of experience leading large sized teams and technology engagements, including client and consulting staff
- Minimum of 4 large full lifecycle implementations
- Willingness to travel 80 – 100% of the time
9
Senior Fashion Content Manager Resume Examples & Samples
- Independent conception and coordination of all mytheresa.com campaigns within the Creative department (including the Graphics, Fashion Editing and Copy teams), for example promotions, events, newsletters and editorials
- Planning and responsibility for timing and correction cycles
- Capacity planning, coaching and instruction of other content managers in coordination with the Team Lead
- Proactive interface management with other departments
- Content-related quality management of all campaigns in guaranteeing consistent and appropriate communication
- Continuous observation and analysis of the most important benchmarks and online trends
- Several years of experience in e-commerce, content or campaign management, online magazines or a similar field, ideally within a fashion capacity
- Experience in personnel management and/or leadership
- Outstanding coordination skills
- Passionate for high fashion and an excellent sense for trends and styles
- Creativity in developing concepts and on-site innovations
- Confidence in the evaluation of English copy in accordance with a requirement for different formats
10
Senior Content Manager, Marketplace Resume Examples & Samples
- Initiate and provide input for technical projects with our IT Team to create and improve our internal content management tools
- Lead Content Management project and new platform initiatives at Marketplace
- Supervise Content Management Team day-to-day operation, providing training, guidance, and professional know-how to lead the team functions great for the Marketplace platform
- Work with PM Team and WM team on projects
- Give directions to Content Team daily task including but not limited to research manufacturer information on the Web and other internal sources to establish authoritative information; Research and establish authoritative information for products
- Develop content management tools to fix or update information, help Content Team’s work efficiency
- Manage and maintain internal knowledge management tools such as a content rating/evaluation system for sellers
- Develop project of content acquisition and enhancement projects as needed
11
Senior Manager, Franchise Content Planning Resume Examples & Samples
- Demonstrable experience managing multiple stakeholders at all levels
- A highly talented manager who can drive through to action
- Multi-tasking of multiple projects and priorities essential
- Must work well under pressure and to tight timelines
- Strong knowledge of word, excel and PowerPoint essential
12
Senior Manager, Safety & Scientific Content Resume Examples & Samples
- Responsible for developing scientific content from pre and post commercial global clinical trials/registries on Edwards Lifesciences products to ensure relevant external and internal communication in compliance with health authorities and Regulatory agencies requirements
- Management of Safety Officers and Safety CRAs
- Initiate, develop and maintain liaison among physicians/investigators, other medical professionals, Research Organizations (CRO's), hospitals and research institutions to manage clinical trials/Registries and exploit their results for communication, approval and reimbursement purposes
- Establish and approve scientific methods for design and implementation of clinical protocols, data collection systems and reports/data presentations/publications. Oversee clinical data collection, trial monitoring and auditing according to GCP guidelines and Edwards Global Policies and Standard Operating Procedures
- Centralizing internal expertise surrounding our products and generated clinical data
- Developing privileged links with the scientific community with a view of optimal exploitation of our data
- Coordinating processes of data generation and communication
- Ensuring quality compliance of safety related activities
- Maintaining appropriate regulatory documents both internally and externally
- Managing Safety Officers and Monitors
- Managing and developing direct reports
- Managing projects, processes, preparation and dissemination of study data and study reports, internal and external relationships, and Consultants
- Requires a broad cross-disciplinary and in-depth knowledge of the clinical profession
- Requires a broad cross-functional team experience
- A qualified record of implementing new clinical projects
- Comprehensive written and verbal communication, interpersonal, facilitation, presentation, quantitative, analytical, organizational, and follow-up skills
- Ability to meet deadlines on multiple projects required
- Must be able to perform in a diverse cross-functional team environment and have ability to converse effectively with all levels of employees, management, and customers
- A comprehensive record of delivering research information which adds value to management decision making process
- A demonstrated ability to understand and comply with all current applicable regulations including), EU Medical Device Directive (EU MDD 93/42 EEC), and ISO 14155, Good Clinical Practice(GCP) and Company operating procedures, processes, policies, and tasks
- Professional conduct and appearance
- Advanced personal computer skills including spreadsheet, word processing, database management, power point and other necessary applications preferred
13
Senior Content Pub Manager Resume Examples & Samples
- Set goals and deliverables for a video and visual storytelling team of video producers, editors, writers, and motion graphics artists
- Contribute to overall WDG content strategy and find new ways to reach customers through video
- Develop end-to-end customer experiences, including tips, tutorials, help, and how-to videos Work with partners across Design, PM, engineering & tools, Office, Bing, Marketing and other orgs to create engaging and compelling content
- Collaborate with our BIU team to design an end-to-end metrics scorecard to show how we convert our video into engagement and impact for Windows Develop prototypes for new content types, new customer experiences, and better customer flows with visual media
- Work with partners on increasing and expanding video capabilities across content offerings - apps, Get started, Bing Instant Answers, support.microsoft.com, Cortana, etc
- Create internal-focused vision videos for evangelizing new products and services to internal stakeholders
- Excellent leadership, people management and people development skills; ability to effectively lead a large span of control
- Experience leading design and user experience initiatives, and an appreciation for their impact on content
- Strong executive communication skills, and the ability to effectively represent your business across multiple partners and stakeholders
- A passion for delivering great content experiences
- Understanding end user’s needs, tasks, and goals, and translating that into creative plans
- 7 years + of experience developing end-user facing content
- Experience using quantitative and qualitative data to make decisions and recommendations, to build and communicate plans, and to monitor and measure progress against goals
14
Senior Financial Content Manager Resume Examples & Samples
- 70% - Manages multi-channel financial services content programs, most notably Bank of America, creating content plans and working with strategy, account, design, video, print and technical team members to execute and deliver content
- 20% - As lead of MXM financial "center of excellence," works with other staff content managers in solidifying MXM's offerings to financial services clients
- 10% - Leads financial services new business efforts as assigned
- 7 years editorial experience in a news organization, agency or client-side business (Bonus points for business/financial content knowledge)
- Outstanding editorial skills; the ideal candidate will have experience editing for content, scope, flow, style and adherence to quality standards
- Experience managing freelancers; a Rolodex of strong business/financial writers helpful
15
Senior Manager of CX Content, N.A Marketing Resume Examples & Samples
- Experience managing employees
- Strong writing, editing, and communication skills
- Proactive, problem-solving skills
16
Senior Manager of Digital Content Resume Examples & Samples
- The core function of the content strategist’s job is developing a content strategy based on a company’s or client’s business objectives and a customer’s or end user’s needs
- Develop a roadmap that gets us to digital content nirvana
- Oversee content requirements and create content strategy deliverables across project life cycles
- This can include conducting content audits (qualitative analyses of all the content on a network of sites and social media accounts) as well as gap analyses
- The content strategist is often in charge of creating and maintaining editorial calendars, style guides, taxonomies, metadata frameworks and content migration plans
- Content strategists may also be responsible for managing other employees and freelancers, maintaining budgets, and assisting with the technical integration of content
- Provide content leadership on interactive projects: from initial concepts to wireframes, briefs, content decks, editorial calendars, style guides, and ongoing content creation/curation
- Manage the content and copy approval process across all lines of business
- Ensure we have a plan for refreshing and maintaining content across all platforms
- Communicate clearly with marketing teams and other key partners on project objectives and deliverables
- Collaborate with internal teams to define and develop creative vision and strategy
- Analyze content opportunities and recommend strategies, interactions or approaches
- Create copy and/or mentor and manage content strategists in creating content deliverables
- Review and edit copy deliverables across multiple projects
- Work with design/UX teams in the creation of visual comps and other deliverables and review creative with an eye toward content communication
- Manage partner expectations throughout project lifecycle to ensure consistency and quality in creative deliverables
- Oversee multiple projects and ensure content tasks are completed in a timely and high quality manner
- Assist in team presentations to create buy-in for recommended strategies and solutions
- Receive partner feedback, evaluate and recommend refinements and help resolve issues
17
Senior Content Manager Education Services Resume Examples & Samples
- Experience as an instructional designer of financial training content
- Experience working with SimCorp Dimension is an advantage
- A results-driven and structured working style
18
Senior Marketing Content Manager Resume Examples & Samples
- Apply content marketing methodologies to draft/create compelling and value-added content for CPS marketing programs that will be read and shared by our diverse client base
- Create communications plans for multiple simultaneous marketing deliverables and drive projects to timely completion
- Interpret technical documentation and concepts into easily understandable service and product update content for client end users
- Coordinate efforts with business line partners and Corporate Communications to ensure content adheres with CPS and US Bank branding requirements and drives brand building, acquisition, and retention
- Maintain our standards of quality through proofreading, quality assurance, and conformity to marketing best practices as well as ensuring the health of our entire content library, including archiving, fixing errors, broken links, etc
19
Senior Creative Content Manager Resume Examples & Samples
- Creating and directing the production of high quality, creative and engaging presentations for a range of senior executives across the business - including the CEO - for both internal and external use
- Managing the production of written briefings for the CEO and other senior executives to support important stakeholder meetings. This may involve writing briefings or putting together and editing notes, drawing on support from members of the Corporate Affairs department and specialists from around the company
- Know Powerpoint inside out, along with other presentation packages
- Hold significant presentation, writing and creative experience, from either an in-house or agency background
- Be visually creative and comfortable creating highly imaginative image and graphic-rich slides
- Hold sound numerical skills with proficiency in producing graphs, charts and financial data
20
Senior Marketing Content Manager Resume Examples & Samples
- Proven project manager and multi-tasker, able to meet aggressive deadlines and build stakeholder relationships despite high task volume and shifting requirements
- Excellent oral and written communicator, comfortable with frequent cross-functional and senior management contact and able to exert indirect authority to deliver results
- 7+ years demonstrated excellence in writing or editing in an online production environment
- Comfortable with HTML and/or XML
- Relentlessly high standards and an eagle-eye for detail
- Analytical, with the ability to research data independently and develop and present a business case
- Authorized to work in the U.S. without sponsorship
- Previous results in driving measurable process improvements within a team, from concept to execution
- Proficient with a varied set of software and editing tools (such as content management systems, Sharepoint, and image/video editing software)
- Understanding of content management tools and authoring concepts such as DITA
- Functional experience in B2B or online marketing, or industry experience in technology or e-commerce
21
Senior Manager of Video Content Curation Resume Examples & Samples
- Define and execute on AT&T's video content curation strategy
- Continually refine AT&T's approach to video content curation, including refinement to approaches and algorithms that drive better customer engagement with the video platform
- Conceive of, and execute on, sponsored content curation strategies and partnerships with video content producers
- Experience with one of the following
22
Senior Manager, Next-gen Content Resume Examples & Samples
- Post-secondary education or experience in financial modeling preferred
- Excellent strategic and analytical skills
- Ability to prioritize, multi-task and deliver results in a dynamic, fast-paced environment
- Experience working in a collaborative way to achieve the goals of the organization
- Proficiency in Microsoft Office applications (Excel, PowerPoint, Word)
- Excellent interpersonal and communication skills, verbal and written
- Ability to work well independently and collaboratively
23
Senior Content Publication Manager Resume Examples & Samples
- Remote Management of the Content Engineering Services team to deliver excellent services of content assembly, closed captioning creations, interactive content creations, animation creations, sample code dev, and tools development
- Improve team efficiency and increase content development capacity
- Lead the team to deliver world class content test & review services to secure the quality of our learning products, including lab test & review, click through functional test, consistency check, legal/policy check
- Lead the team to deliver Teaching Assistant services and Sustained Engineering services to meet and exceed agreed SLA’s
- Closely engage with content dev teams, platform team, release team and other internal partner teams to further define content engineering service scope. Plan & prioritize content engineering services and budget to support deliver competitive learning contents & experiences
- Proactively contribute to content engineering strategies, lead team to deliver resource efficient content engineering solutions
- Lead and motivate FTE team, in- house and offsite vendor team (25+ vendors) to be passionate about content engineering innovations and new technologies
- 5+ years experience of Computer Science & Technology content development and test, including content lab/online lab test, sample code/demo development, and case study development etc
- Proven skills in leadership, strategic planning, prioritizing, and people development
- Excellent spoken and written communication skills
- Excellent cross team collaboration skills
- Experience of remote team management experience desirable
- Ability to use BI data and qualitative data to develop content engineering service strategies and drive service improvements
- Experience of popular online learning platforms, such as edX, Lynda.com etc
- Knowledge of bug management & collaboration tool such as TFS
- Knowledge of common content authoring, assembling/ingesting and publishing tools
- Knowledge of common closed caption(CC) format, such as SRT, VTT, TTML etc
- Familiar with interactive and engagement content creation, including animation, white- board animation and hotspots
- Bachelor’s Degree in computer science, business or related field of study
24
Content Excellence Senior Manager Resume Examples & Samples
- Experience in managing relationship with internal & external suppliers and partners
- Profound knowledge of the agency business
- Experience in ATL and BTL marketing instruments
- Experience in complex project management
- High cross-functional working ethics
- Very good English language skills
- Experience in communication strategy planning and in working with creative teams
- Understanding of brands and their management
- High creativity, initiative and communication skills
25
Senior Manager Finance, Roaming & Content Resume Examples & Samples
- Lead the financial forecasting process for in-year forecasts supporting Roaming Revenues and Costs (Wholesale & Outbound Revenues and Payment to Other Carriers) and Content
- Supporting the VP Products & Services
- Prepare meaningful consolidated analysis in a complex reporting environment. Analysis include comparing latest forecast to previous forecasts, budget and prior year
- Ability to identify risks & opportunities and build into forecasts & budget
- Manage and meet all corporate requirements, including quarterly forecast submissions, monthly forecast updates, and ad hoc requests and even more
- Prepare financial analysis presentation materials for executive team presentations
- Coordinate and manage the timelines for strategic planning and budgeting
- Responsible for accurate & timely close of the month end including journal entry review and approval
- Review expense results & provide identify and analyze unusual items, & provide detailed commentary on key variances
- Prime monthly review of financial results with Product & Service VP
- Professional accounting designation (i.e., CA, CMA, CGA)
- 5 years of relevant experience
- Demonstrated ability to take initiative
- Superior analytical and problem solving skills
- Ability to work under pressure, meet tight deadlines, and balance multiple deliverables
- Demonstrated ability to take ownership of issues and see through to resolution
- Excellent Verbal and written Communication skills
- Challenges the status quo and questions prior practices where appropriate
26
Senior Content Manager Front & Middle Office Resume Examples & Samples
- Experience as an instructional designer of financial training content for the front or middle office areas (for example, portfolio management or performance analytics)
- Experience working with eLearning authoring software
- Excellent English language skills (oral and written)
27
Senior Content Manager Back Office Resume Examples & Samples
- Experience as an instructional designer of financial training content for the back office or technical areas (for example, settlement or connectivity)
- Superior communication and collaboration skills
- Results-driven and quality-focused
- Structured working style
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Amazon Flex Senior Marketing Content Manager Resume Examples & Samples
- Bachelor’s degree in Business, Marketing, Communications, or related field required
- Experience creating and executing global campaigns, defining a brand, creating messaging and working with agencies
- Experience with digital, social, experiential marketing
- Experience leading GTM strategies for launches
- Experience with online marketing
- Experience driving creation of video, digital and marketing assets
- Master’s Degree in a related field
- Superior communication and analytical skills, including strong ability to identify and solve ambiguous problems
- Worked on launching new consumer brands in the gig economy or other consumer high tech industries
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Senior Manager, RM Process Content Resume Examples & Samples
- Designs, implements, and creates all process with direction and input from business owners from Revenue Management and Sr. Management
- Responsible for existing content of all processes for Revenue Management. This includes the SOPs, supporting documentation, process flow, and annual review of the content
- Creation of minimum skills testing for change to process content for revenue management processes
- Serves as a contact point for corporate and centralized operations, branch operations, information technology, sales, marketing, and selected vendor partners
- Coordinates the implementation of new programs between corporate and field operations
- Participates in the joint application design sessions conducted to improve the company’s operational system
- Ensures compliance to company policies, procedures and best practices for Apria, including order/billing processing, general correspondence and resolution of customer complaints
- Keeps current on legal changes and regulatory requirements affecting all areas of business
- Coordinates with business partners on changes to process
- In cooperation with training department, oversees development and delivery of internal training programs to ensure consistency in business unit processes
- Manages subordinate staff for development, project direction and production quality and quantity
- Responsible for hiring, coaching, performance evaluation and disciplining of subordinate staff
- Performs other related duties as directed by supervisor
- Education or experience equivalent to a 4-year college degree is required
- At least 10 years related experience is required, healthcare experience preferred
- Constantly requires the use of hands to write, use computers, and manipulate papers is constantly required
- Constant talking and hearing
- Must occasionally lift and/or move up to 10 pounds
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Senior Executive Programs Content Manager Resume Examples & Samples
- Thought Leadership Executive Programs. Develop the C-level thought leadership strategy in collaboration with corporate communications. Utilize a combination of subject-matter experts, research firms, customers and industry thought leaders to create original content that fuels engagement and inspires this audience. Work with regional and corporate marketing teams to develop messaging for executive events, executive briefings, website, community, and 3rd party resource centers. Enable spokespeople and presenters with compelling discussion/presentation topics and content aimed at this audience
- Pipeline Influence and Customer Advocacy. Collaborate with the ServiceNow Inspire team (consultative pre-sales group dedicated to helping CIOs achieve outcomes) to inform strategy and create programs that compliment and enable the team’s efforts. Identify opportunities to scale engagement concepts for use in thought leadership, awareness, customer marketing, sales enablement and customer champion enablement. Develop executive content packages in the form of scripted EBC decks, sales playbooks, webinar presentations and more for “create once, use many” execution by campaigns, field marketing, channel and partner enablement. Use customer knowledge and contacts to contribute to customer advocacy programs in the form of C-level success stories that can be shared across a variety of mediums including global programs, roundtables, event presentations and agendas
- CIO Advisory Council. Develop the strategy (in partnership with ServiceNow Executives), and manage the execution of a CIO Advisory Council to include content/agenda development, council member acquisition, ServiceNow executive interface and more. This council will influence customer decision making, as well as help prioritize ServiceNow investments and inform corporate strategy
- 10+ years experience executing high profile, global executive content programs – your portfolio and experience must include thought leadership development for C-level and/or line of business audiences
- 5+ years experience as an industry analyst, management consultant at a tier one firm, or leading a market intelligence organization at a tier one technology company
- Experience developing and managing of persona based audience segmentation and marketing programs, messaging and content mapping to the buyers journey for the CIO, CISO, or CHRO
- Direct experience interfacing with C-level executives/customers as well as business level and technical level subject matter experts
- Hands-on experience executing primary and secondary research (including survey design), as well as conducting qualitative research
- Exceptional writing and presenting skills
- Vertical industry marketing or content development experience
- Vendor selection and management experience
- Knowledge of cutting edge digital content marketing strategies
- High energy, “can do” personality and ability to thrive in a growth environment
- Experience operating in an insight-lead marketing organization that uses data to inform strategy and analytics-based tactical execution
- An innovative mindset, unwavering commitment to creating world-class content, and rigorous focus on execution
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Senior Pricing Manager Kindle Content Resume Examples & Samples
- Coordinate with development teams to support business needs and ensure execution of pricing strategy
- Develop and maintain key pricing metrics and reporting. Enable data-driven decision making across the eBooks organization by making pricing data easy to access and understand
- Work with technology teams to develop systems to support business needs
- Leverage massive data sets to improve the customer experience
- Highly experienced with SQL and Python and other data mining and analysis tools highly desirable
- 3+ years of senior level experience in retail, operations, and/or business management/consulting roles that have included quantitative analysis, project management and product ownership / overview
- MBA / MSc degree
- Ability to work successfully with both business and technical teams across the organization
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Senior Content Production Manager Resume Examples & Samples
- Oversee the portfolio of productions from beginning to end, including post-production and deployment of video content
- Ensure that the portfolio of productions meet their goals as well as facilitate ongoing team development
- Are a subject matter expert on TV commercials and story content productions for kids as well as production advisor to the team and the rest of the LEGO Group
- Ensure compliance with our legal and child safety guidelines in our production of content sourced in via external partners and production houses
- Inspire, energise and develop the team to produce great content as well as mentor and guide individual members in their personal development
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Senior Content Manager, Alexa Skills Kit Resume Examples & Samples
- Co-ordinate and optimize digital publishing enablement across a global audience, maintaining standards for brand, voice, data attribution, analytics and SEO
- Develop and create merchandising plans for Alexa developer offerings across channels
- Create and manage content calendars for all merchandising channels
- Work across teams to effectively integrate product information, announcements, programs, and engagement activities into a cohesive developer experience for Alexa
- Analyze customer data to drive optimization of on-site experience, product decisions, feedback on feature prioritization based on a thorough understanding of both customer and business requirements
- Experience in launching and optimizing websites, digital products, features and services to a global audience
- Experience in creating and managing fast and agile publishing pipelines, processes and teams
- Experience with web publishing technologies, website design, and search engine optimization
- Experience in HTML, JavaScript, and CSS
- Experience in A/B testing and MVT
- Experience with web analytics and business metrics
- A track record of using data to drive decisions
- Digital marketing experience, specifically in the area of tag management, analytics platforms and platform integration
- Experience as a web developer or designer
- Experience in driving accessibility initiatives and building standards to support these
- Quick to learn and skilled in training and collaborating with others on new tools and technologies
- Ability to deal with ambiguous problems, troubleshoot, and build solutions with proper project management
- A passion for Alexa and voice-first technology
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Senior Online Marketing & Content Manager Office Resume Examples & Samples
- Experience in a digital, e-commerce or consulting environment
- Proven project management, planning and prioritisation skills
- Outstanding analytical skills incl. advanced Excel, and experience in planning and forecasting
- High computer literacy, with ability to learn new tools and systems quickly
- Proven communication skills – both verbal and written
- Strong marketing skills and commercial nous
- Demonstrable ability to think on your feet and make smart decisions
- For people management roles: experience in managing and developing others
- MBA or other Master's degree in marketing or technical discipline
- Experience with website content management systems; knowledge of HTML or XML
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Content Manager, Senior Resume Examples & Samples
- Experience with content management, managing content in an online and Web environment, and using SharePoint as a designer
- Knowledge of governance, including policies, practices, procedures, and decision forums and roles of agencies, organizations, and military service branches
- Ability to be self–motivated and detail–oriented and think strategically, develop unconventional solutions for client requirements, and work in both a collaborative environment as part of a dynamic team and independently with clients at all levels
- Ability to assess GEOINT content and services to determine its relevance and suitability for online operations and whether it satisfies applicable standards to ensure it is discoverable, retrievable, accessible, and usable in the online NGA environment
- BA or BS degree and 5 years of experience in a professional work environment or 7+ years of experience in a professional work environment in lieu of a degree
- Knowledge of NGA products and services
- BA or BS degree in a technical field
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Senior Manager, Copywriting & Content Resume Examples & Samples
- Lead copywriting and consult on design
- Manage a production calendar and the team responsible for hitting those deadlines
- Provide creative direction on brand-level video, web, and graphic design projects
- Build relationships and find brand stories with other divisions in the organization
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Senior Content Manager, Intl Expn Resume Examples & Samples
- Build store fronts for each of the categories we offer to our customers
- Create pages and merchandising features to support coop initiatives: brand stores, emails, premium detail pages
- Coordinate and support promotional events and marketing campaigns
- Work closely with our vendor management and in-stock management teams
- Understanding of online and brick & mortar retailing
- Strong bias for action and ability to prioritize
- Strong analytical, written and verbal communication skills
- Relentless customer focus
- Aptitude for organization
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Senior Manager, Lumberyard Content Team Resume Examples & Samples
- 3+ years product management or relevant experience in game technology, or similar
- 3+ years managing a team
- Demonstrated ability to engage and influence people and teams at every level in the organization
- Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
- Passion for the customer experience, with relentlessly high standards on communication
- Proven ability to dive deep and learn new technologies
- A passion for the video game industry
- Proven success in a high growth environment
- Professional traits that are not unique to this position, but necessary for Amazon leaders
- Exhibits excellent judgment
- Thinks strategically, but stays on top of tactical execution
- Thinks big and has convictions
- Results oriented in a fast paced environment
- Has the innate ability to inspire passion in others
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Senior Manager, Global Premium Content Resume Examples & Samples
- Partner with U.S. publishing partner to define the digital experience across Departures and Centurion Magazine
- Grow and manage content distribution strategy globally in partnership with the international team
- Work closely with Enterprise Digital and Consumer Marketing Services to integrate content into key Card Member touch points
- Define 3rd party content partner platform and media model
- Define strategy and explore next generation content partnerships
- Positive “roll-up your sleeves” attitude, a proactive mindset, and a passion to win required
- A passion for our customers
- Background in digital and / or content marketing and media
- Ability to think strategically and comfortable with white space
- Ability to proactively and independently identify opportunities for improvement and drive results
- Exceptional internal partner relationship/negotiation/influence skills
- External partnership experience?
- Ability to stay calm under pressure and flexible amidst change
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Senior Digital Content & Customer Experience Manager Resume Examples & Samples
- Helps to develop and advise on digital content and user experience strategies. Stays abreast of digital innovation, best practices and techniques for creating best in class digital user experiences that lead to high engagement in digital. Proactively shares and applies knowledge in day to day activities, fully leveraging state of the art digital tools
- Collaborates with marketing and business leads as well as colleagues on the eBusiness team to identify needs. Develops customer focused, innovative and viable digital solutions to meet needs. Manages implementation of digital solutions, tracking and reporting. Works in close partnership with the technology team on any initiatives that require technology development or support
- Identifies and documents business and customer requirements
- Tracks and helps prioritize requests, proactively communicating and resolving any potential scheduling conflicts
- Advises marketing and business leads on best practices and innovative approaches to meeting needs, leveraging digital platform capabilities
- Manages set up and implementation on digital platforms, including
- 7 – 10 years of experience in digital
- Self- starter with strong organizational and communication skills
- Deep experience with Sitecore or a similar digital content and customer experience is ideal
- Experience in creating B:C as well as B:B focused digital solutions
- Experience in setting up, executing and managing dynamic content displays/ personalization; including decision tree/ business rule creation and database design and management
- Experience in forming strong partnerships with internal stakeholders and coordination across functional areas to deliver results
- Experience working in complex, fast paced environments
- Experience in developing and reporting on test scenarios
- Deep understanding of user experience and digital strategies
- Digital agency experience or corporate experience in a similar role a strong plus
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Senior Manager, Digital Commerce Content Resume Examples & Samples
- Manage a team of 6 content producers (manager, publisher and coordinator level) who execute content publishing across the Burberry.com platforms (desktop, mobile, app), Apple TV and email marketing deployment
- Working in partnership with development streams and team, stay informed on content management requirements and support with tracking of key projects in development
- Collaborate closely with the internal SEO team to ensure that changes on burberry.com are in line with SEO guidelines and objectives
- Collaborate closely with internal legal, Customer Service, Store operations and fulfilment teams to ensure website is compliant with their guidelines and seasonal changes
- Guide and mentor the content team to help ensure individuals meet both their performance and development objectives. Meet weekly with each team member to ensure projects and deployments are tracking as expected. Support with any issues and ensure content is fully tested by team before go live
- Ensure team support offshore IT partners by testing and validating new functionality is suitable for purpose
- Manage team resource ensuring weekend and evening cover is available when required
- Grant and remove access for CMS users as required
- Support content and merchandising team through ensuring any publishing issues are escalated to the relevant party immediately
- Ensure team set up and participate in cross team training sessions
- Attend weekly trade meetings, participate in ABn testing working group and user testing playbacks
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Senior Software Engineer Content Manager on Demand Resume Examples & Samples
- Working experience on content management technologies - CMOD technologies
- APIs and Web services Strength in identifying root causes and implementing targeted and controlled remediation plans
- Readiness to review; Participate in and implement procedures
- Strength in consulting with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology
- Trends and processes related to your own area. Strong interpersonal communication skills and can work effectively with vendors to fulfill support requirements
- Agile scrum SDLC experience is a huge plus Willingness to work effectively as a team
- Helping others to resolve critical service issues
- Coordinate with L2 team
- Development team and business teams to recommend bug fixes
- Mitigation steps and impact on the application Provide recommendation and application improvement and enhancement as you see fit Adhere to guidelines/procedures on implementation complying with the system development life cycle (SDLC)
- Banking
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Senior Content Acqusition Manager Resume Examples & Samples
- Bachelor’s degree or equivalent
- Fluent in French and English
- Advanced Microsoft Excel skills
- Working background in the media and film/TV entertainment industry: within acquisitions, programming or scheduling in either broadcast, TV distribution or DVD retail (incl. online)
- Basic experience of identifying suitable product for VOD, managing the acquisition process from content to contract, to materials delivery
- Can-do attitude, willingness and flexibility to solve problems at short notice, using any tools necessary
- Good interpersonal skills and client facing attitude
- Knowledge of French TV industry –knowledge of the different licensors and content; as well as an interest in improving this knowledge in the future
- Strong passion and knowledge about movies & TV
- Experience with SQL authoring and data manipulation
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Senior Content Manager Global Team Services Resume Examples & Samples
- Drive overall content management of the new team services platform geared to external teams, sales representatives and dealers. Where content includes product promotion and dealer portal content
- Drive collection and administration of all product content and merchandising for launch and on-going updates
- Coordinate all cross functional site administration
- Develop and fulfil a season-highlighted calendar for all campaigns and product launches for team product, ensuring brand strategies are executed to fulfil commercial success
- Work with the Director Digital Experience and cross functional team on the execution of a framework to best leverage success and achievement of business
- Evaluate sales and marketing needs of teams, dealers and sales representatives and provide digital platform content solutions
- Contribute to the digital platforms and solutions strategy of Team Services including concept development, agency briefing and management
- Manage reporting and escalations for issues and bugs related to the global Team Services platforms and solutions
- Identify, drive and deliver innovations/added value items with tangible impact for business partners
- Demonstrated content management or relevant marketing experience
- Good understanding of digital ecosystems and associated technologies for digital platform administration
- Self-directed and able to work in a highly flexible environment
- Ability to present clearly to a global audience
- Exemplary multi-tasking and time management skills
- Excellent command of the English language, both verbal and written, and the ability to effectively communicate with internal stakeholders globally
- Structured, organised and process orientated
- University degree in business, ideally with marketing and sales focus or equivalent professional experience
- Relevant Digital Marketing or Merchandising Experience: 6 - 8 years
- Prior team management experience
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Senior Manager of Digital Content Resume Examples & Samples
- Bachelor’s degree required in Journalism, Communications, Marketing or related area required
- 7 years of experience planning and executing strategic social and earned media campaigns
- Experience in team leadership, defining process and responsibilities across departments to steward integration in a matrixed organization
- Significant experience creating content in multiple formats across social media, Web, traditional media, multimedia and other emerging communication platforms
- Demonstrated success leveraging social media platforms as part of an integrated digital communications architecture to deliver business results
- History of results-focused planning, employing analytics to assess and optimize performance
- Experience managing and coordinating an editorial calendar
- Strong attention to detail and quality with a sharp knowledge of AP style
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Senior Partner Content Operations Manager Resume Examples & Samples
- Effectively build and maintain trust and effective working relationships with peers across multiple cross functional teams
- Manage the production workflow for all events within our most strategic accounts, and also supporting the wider team in achieving targets for selection, growth and customer experience
- Engaging with ticket partners to understand their needs and developing long-term operational solutions alongside our product, engineering and marketing teams
- Oversee production/publishing of live events
- Bachelor's degree in business or technology related field
- 5+ years of experience in account management or sales operations, preferably in an events related industry
- A proven track record of delivering meaningful results and getting things done individually and through a team
- Excellent written and verbal communication and presentation skills with the ability to express thoughts logically and succinctly
- MBA or Master's degree in technology-related field
- Ability to thrive in an ambiguous and constantly changing environment
- Event ticketing Industry experience
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Senior Manager, Kindle Content Rotation Resume Examples & Samples
- 1st Rotation: Senior Manager, Digital FinOpEx (9 months)
- Partnering with engineering, content acquisition, digital businesses, Finance and Accounting teams to review and evaluate new and existing financial processes
- Identifying opportunities to increase speed-to-market for the overall launch experience while reducing financial defects
- Building and driving mechanisms to evaluate and monitor the financial health of digital businesses
- Evaluating the overall controllership level of processes and systems across all digital business models, pre and post launch
- Reporting on financial and operational health of digital businesses to internal and external leadership
- Leading a large team and maintaining effective communication about projects with internal and external business partners
- 2nd Rotation: Senior Manager, Product Management (9 months)
- Leveraging metrics and analysis to guide decision-making and creatively identify new opportunities
- Managing our new project intake and ensuring all key projects are prioritized across teams and appropriately resourced
- Executing selected projects on time and with high quality standards
- Creating, maintaining and disseminating project information to stakeholders
- Working cross-functionally with senior leadership and software development teams, in the US and internationally
- Identifying, assess, track and resolve issues and risks at multiple levels, including technical and associated business risks
- Bachelor's degree in Finance, Accounting, Business, Engineering or a related field is required
- Minimum of 10+ years' of finance (or related field) experience
- Experience directly supervising teams and developing people
- Strong attention to detail, and the ability to self-start and self-motivate
- Proven ability to work successfully in an ambiguous environment
- Experience managing teams
- Ability to meet deadlines while managing multiple projects in a fast-paced environment
- Obsession for driving a best-in-class experience for customers
- Methodical, analytical, objective, and goal-focused with a driving need for accuracy and attacking difficult problems
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Senior Dcgs-a Content Manager Resume Examples & Samples
- 10 years demonstrated experience in an intelligence discipline working in the DoD or IC within the last 15 years
- 6 years demonstrated experience with DCGS-A tools and databases such as Tactical Entities Database, QueryTree, ArcGIS, and Link Diagram. Experience with intelligence messaging tools, such as Multimedia Message Manager (M3)
- Bachelor’s degree with 10 years’ experience in an intelligence discipline OR Associates degree with 12 years’ experience in an intelligence discipline
- Current DoD Top Secret / SCI Security Clearance
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Senior Manager, User Generated Content Resume Examples & Samples
- Setting, owning and delivering the UGC strategy at Hotels.com
- Working with the relevant internal teams to drive improvements
- Leading a team of 2 UGC leads, based in London
- Striving to solve customer problems through UGC-related content initiatives
- Being a subject matter expert on how backend content collection & storage systems interact with front end product features
- Deliver the global Hotels.com ‘Loved by Guests’ awards programme
- Being the business owner for how shared EI UGC collection processes are integrated into Hotels.com systems
- Managing post-booking review services & delivering insights to support customer experience initiatives
- Delivering regular reports to partners on UGC acquisition & operational performance
- Managing vendor relations with a range of service providers
- Driving analytics to answer key questions around UGC value and ROI
- Regular competitive benchmarking to stay abreast of industry trends
- Drive strategic content initiatives and thinking across Expedia Inc
- Motivated, enthusiastic nature with the ability to work with multiple teams across the global business
- Understanding/experience of working in an agile environment
- Strong attention to detail and with a focus on results is key
- People management experience is desired
- Product management experience is a plus
- Excellent organization/project management skills
- Strong level of Excel and PowerPoint skills is a requirement
- Ability to manage budgets and forecast schedules
- Experience with Adobe marketing cloud and data cubes is an advantage and/or ability to learn
- Other language skills a plus
- Bachelor’s degree, MBA is desired
- Experience working with UGC is a big plus
- Experience in management consulting is a bonus
- Experience working in a travel or tech company is a plus
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Senior Content Experience Manager Resume Examples & Samples
- Leading and managing a small content team
- Overseeing content across social media, web, and product channels
- Monitoring trends and increasing our relevance throughout key channels
- Developing and executing a central editorial calendar that coordinates with our corp marketing and PR teams
- Measuring success via established business analytics
- Producing and writing all forms of creative content, including multimedia
- Proactively and reactively engaging in relevant online conversations
- Experimenting in and evaluating content programs, reporting on effectiveness against established business goals
- Careful management of supplemental staffing budget, hiring, logistics, etc
- Bachelor’s degree, preferably in journalism, communications, English, or marketing
- 4+ years of website, communications, journalism, or social media experience required
- Established experience managing agencies and building teams
- Knowledge of design and tech trends and experience working with technology, business, and mainstream media
- Experience translating technical content for mainstream audience
- Deep understanding of social media management tools and platforms
- Admirable writing skills with attention to detail and voice/tone, along with a pet peeve for typos and poor grammar
- Ability to collaborate and lead cross-functionally with different creative resources
- Experience with and love for fast-paced environments, multi-tasking, prioritizing work, allocating assignments
- Demonstrated consumer orientation with a passion for strong storytelling
- Experience in search engine optimization preferred
