Cloud Service Resume Samples

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WH
W Hyatt
Woodrow
Hyatt
3196 Prohaska Road
Philadelphia
PA
+1 (555) 673 0199
3196 Prohaska Road
Philadelphia
PA
Phone
p +1 (555) 673 0199
Experience Experience
Detroit, MI
Cloud Service Delivery Manager
Detroit, MI
Jerde, Sanford and Zulauf
Detroit, MI
Cloud Service Delivery Manager
  • Establish and mange relationship with key customer leadership and stakeholder
  • Define key measures and periodically review them with the customer
  • Take charge in explaining any high severity incidents, root causes and resolution efforts
  • Coordinate with other related manage service towers or service providers and ensure a unified Dell solution is represented to the customer
  • Develop account plans for the assigned customers including forecast and projections of growth
  • Responsible for profit goals and effectively manages LOB account P&L and forecasts
  • Ensures that full life cycle delivery costs are within or better than the delivery costs committed within the approved deal model
San Francisco, CA
Cloud Service Colleague Delivery Lead
San Francisco, CA
Stark LLC
San Francisco, CA
Cloud Service Colleague Delivery Lead
  • Partner with a team member to support all Hosted and Managed client upgrades, migrations and implementations and to provide vacation coverage
  • Improve current processes that will allow for quicker implementations
  • Clone Colleague environments to refresh development accounts
  • Work on documenting client environments and processes
  • Provide technical advice for internal and external clients
  • Work on implementation and migration standards
  • Review customer workload for optimization, correction and feedback to CSM
present
Los Angeles, CA
PwC IT Cloud Service Senior Manager
Los Angeles, CA
Davis, Bashirian and Abbott
present
Los Angeles, CA
PwC IT Cloud Service Senior Manager
present
  • Providing operational support of the HyCS on-premise infrastructure, including the development and the staging Azure Pack instances and the production Azure Pack instances (those in global hosting centres only) and for their public cloud components
  • Customer relationship management including maintaining relationships with suppliers and territory Cloud Service Managers
  • Providing relevant, accurate and up to date information
  • Responding to questions on HyCS raised through the Spark pages, when requested by the HyCS Service Manager
  • Monitoring billing for the use of the public cloud by the development and staging environments
  • With others, developing and promoting the HyCS
  • With others, providing consultancy to CSMs/COTs
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Georgetown University
Bachelor’s Degree in Computer Science
Skills Skills
  • Creative thinking, willingness and ability to quickly learn and explore new concepts and technologies
  • Excellent communication ability both internally and externally
  • Excellent team player, with strong communication skills, passionate about his/her work, self-motivated and driven
  • Strong customer and quality focus
  • Solid knowledge of SQL programming. Knowing database design and query tuning is
  • Having good communication and presentation skill
  • Availability for 12 months
  • Knowledge or familiarity with at least one example from each of the following categories
  • Proactive work attitude and ability to drive project or task
  • Good understanding of software engineering
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15 Cloud Service resume templates

1

Cloud Service Engineer Resume Examples & Samples

  • Acting as point of contact for the business on support issues across a number of business-critical applications
  • Prioritising and resolving day-to-day systems issues and client requests in a timely manner, effectively managing client expectations and escalating where appropriate
  • Monitoring of critical applications and management of issues arising from alerts
  • Application maintenance related activities, such as month-end processing, license administration and environment management
  • Involvement in a number of small projects ranging from infrastructure / software upgrades, to business-driven enhancements
  • Testing of changes impacting CAF applications
  • Involvement in application build and deployment activities
  • Oracle Applications development experience
  • Oracle Open Interface and API experience
  • Performance Tuning of SQL and PL/SQL
  • Experience with Enterprise Reporting tools
2

Cloud Service Provider Sales & Marketing Manager Resume Examples & Samples

  • BA/BS degree in Computer Science, Computer Engineering or a related discipline (MBA preferred)
  • 5+ years work experience for a Server OEM, cloud ISV, or cloud company - being able to combine the deep understanding of data center equipment technologies and ecosystem with the enterprise server technologies and ecosystem
  • 5+ years work experience in virtualization and cloud. Having a deep understanding of the value of virtualization/cloud technologies and the ecosystem
3

Cloud Service Delivery Manager Resume Examples & Samples

  • Deliver exceptional customer experience to customers that have bought cloud services
  • Establish and mange relationship with key customer leadership and stakeholder
  • Understand customer's unique needs, make use of Dell resources to bring solutions and innovation to help customer meet their business objectives
  • Define key measures and periodically review them with the customer
  • Take charge in explaining any high severity incidents, root causes and resolution efforts
  • Coordinate with other related manage service towers or service providers and ensure a unified Dell solution is represented to the customer
  • Ensures that full life cycle delivery costs are within or better than the delivery costs committed within the approved deal model
  • Develop delivery management core processes and standards in cloud based account management discipline in Dell
4

Director, Cloud Service Security Resume Examples & Samples

  • O Establishes trusted relationships with vCloud Air executive leadership across all aspects of the business unit
  • O Identifies and brokers core information security capabilities from IT Security into cloud service portfolio
  • O Sets appropriate success metrics and consistently drives execution
  • O Partners with other engineering teams and executives to develop short- and long-term security, product and service strategies
  • Collaborates with other teams to solve security problems with minimal disruption to other business functions
  • Oversees all security hardware solutions in production for vCloud Air
  • Manages the investigation and troubleshooting of security issues to determine root cause and drive solutions
  • Continuous improvement of policies, procedures and technology
  • O Focuses on developing talent to build deep domain expertise
  • Assists in the growth of employees through coaching, training and career development activities
  • Manages a mixed-specialty team that includes network and system engineers, as well as "traditional" security engineers
  • Interacts with industry experts, partners, internal staff and auditors
  • Works effectively as part of a geographically distributed team
  • Occasional travel is required (domestic and international)
  • O 7+ years of experience in Information Security, Infrastructure and Security Engineering/Operations
  • Capable of leading and motivating a team of security staff in a challenging, dynamic and global environment
  • Strong distributed systems and architecture knowledge
  • Experience in a fast-paced, 24/7 environment with strict change control
  • Previously managed a minimum of 5 direct reports
  • Minimum 3-5 years related people management experience
  • Bachelor's in Engineering/Computer Science or related industry (or equivalent experience)
  • Infrastructure Security knowledge and experience
  • O Strong information security domain knowledge
  • O Masters in Engineering, computer science,
  • Prior understanding of Agile/Scrum methodologies
  • Experience with multi-tiered mission-critical systems
  • Solid hands-on technical background particularly in understanding highly complex, multi-platform environments (servers, storage, networks, security, virtualization, systems monitoring and management)
5

Cloud Service Providers Innovation Architect Resume Examples & Samples

  • Experience with orchestration platforms, especially OpenStack
  • Hands on experience using on Amazon Web Services, Microsoft Azure, and/or IBM Softlayer
  • Experience with data management and storage solutions (NetApp skills would be advantageous)
  • Demonstrated ability to create new solutions which incorporates best-of-breed components from multiple sources
  • Customer-facing experience supporting business development and/or sales teams – 6+ years
  • Direct experience working with CSPs over the past 2 years
  • Lead an architectural engagement effort with emerging CSP in order to qualifying the market opportunity and confirm NetApp’s technological and business model fit
  • Engage with CSP ecosystem partners to develop solutions that provide a competitive edge and compelling value proposition
  • 10+ years of relevant work experience is preferred
6

Cloud & Service Provider Senior Solution Architect Resume Examples & Samples

  • Higher education to degree level or similar, Engineering degree preferred
  • Certification or equivalent knowledge in at least one of the following areas; MSCE and/ or CCXX (or similar areas)
  • 5+ years experience of working with or for a Service Provider in a technical and/or business development capacity
  • 4+ years Sales Engineering experience in a mixture of networking, UC, Video, or Voice applications and customer account development with experience in voice/ video
  • Experience as an architect in SP environment
  • Knowledge of IETF, ITU, IMS and associated 3GPP standards
  • Capable of designing solutions for 3G/4G/LTE environments
  • Experience with Communications and Networking solutions (IP, UC solutions, Telephony, Video) including underlying technologies (IP,SIP, H323 etc)
  • Seasoned creator of presentations, solution proposals, and business cases
  • Excellent customer focus and adaptability
  • Experience and comfort level in configuring and orchestrating demonstrations of solutions
7

Cloud Service Operations Manager Resume Examples & Samples

  • As part of the Cloud Ops Engineering leadership team, help the company’s transformation to cloud
  • Ensure our cloud services are operational 24x7x365 with global performance. Manage and improve our cloud production site through our Service Operations Center with staff, tools, processes, monitoring and communication
  • Drive technical, process, organizational transformation to deliver a world-class, global Service Operations Center. Develop and deliver these strategies to executives and customers
  • Closely partner with highly technical software and operations global engineering teams to understand, mitigate and address production risks while enabling agility
  • Manage our change management, incident management and problem management processes
  • Deliver crisp and accurate internal and external communication as it relates to production maintenance and outages
  • Manage Service Operations Center monitoring dashboards and tools. Deliver production health metrics to drive service improvements
  • Manage vendor relationship, negotiations, budget and escalations
8

Hybrid Cloud Service Provider Solutions Architect Resume Examples & Samples

  • Present VMware’s vCloud Suite vision, strategy and product roadmaps to customer and partner executives and VMware technical leadership
  • Provide expert technical architectural support and guidance for cloud in the product incubation phase and during the development of emerging solutions and services
  • Be the subject matter expert to deliver technical assistance for field and partner engagements in managing or consulting on Global CoE focus areas regarding initial implementations for emerging solutions and service offerings
  • Work collaboratively with Product Management and Engineering during the development, launch and continuing refinement of VMware’s vCloud Suite products and solutions. Be the conduit back to the field for enablement and readiness for updates and changes to the product roadmap
9

Cloud Service Providers Innovation Architect Resume Examples & Samples

  • Background working with partners to develop new solutions for cloud based
  • Customer-facing experience supporting business development and/or sales
  • Lead an architectural engagement effort with emerging CSP in order to
  • Specialized knowledge in breadth and/or depth of a relevant technical nature
  • Peer community activity, open source contributions, presentations available in a public format (YouTube, SlideShare etc) and other thought leadership examples are sought
10

IT Cloud Service Life Cycle Manager Resume Examples & Samples

  • Gather and map customer’s requirements is a clear and articulated functional and non-functional requirements to business and technical stakeholders. Prepare solution presentations for internal and external customers
  • Participate-in or lead analysis, pre-studies and feasibility studies of an existing or planned solution with internal and external customers. Able to work with given restrictions and constraints in order to match customer’s requirements
  • Able to be a technical writer for new services and industrialization of cloud based services
  • Support the MS IT Engagement Directors and the Project Managers in breaking down the solution into activities and provide estimations to for building-up service campaigns
  • Owns the technical solution during the pre-sales phase and hand it over as required to Operations. Handle scope, risks, changes and customer’s requirements and expectations
  • Build customer relationships and articulate Ericsson IT and IT Cloud initiatives and solutions to a technical audience and non-technical audience
  • Understand customer’s needs and requirements and act as the customer’s advocate inside Ericsson
  • Evaluate customer requirements, market situation, and competitive landscape; contribute to value creation in portfolios and innovation
  • Participate in all pre-sales and post-sales technical aspects of the customer engagements, including proof-of-concept, pilot phases and hand-over to project and operational teams
  • Participate to RFIs, RFPs, RFQs and help MS Engagement Practice provide answers in a clear and concise way. Work together with MS Engagement Practice to answer SoCs
  • Prepare technical marketing materials, industrialization process, service development and service opportunities
  • Advance your professional skills by earning vendor and industry certifications
  • University degree and/or Masters with a major in Telecom, IT or equivalent (Computer Science or Electrical Engineering)
  • IT Consulting or professional services experience as a technical consultant, service engineer, sales engineer, system architect, engineer, operations consultant or IT system integration and implementation engineer
  • Consultative / collaborative mindset with a strong drive to solve problems
  • A team-oriented individual able to act in a multi-technology and multi-cultural environment
  • Understands and uses presentation techniques to structure and present an argument so that the desired result is attained
  • Understands and defines complex MS IT Solution documents
  • Inspire others and create enthusiasm for a common way forward. Motivate others, support their development and create an environment of excellence in a team
  • Good understanding of process management frameworks and standards (e.g. ITIL Service Management, eTOM, NGOSS, ITU-TISO standards, etc.)
  • Good understanding of at least one of three hypervisors (VMware, Citrix Xen Server, KVM)
  • Advanced technical knowledge of IT Cloud and IT Infrastructure environments and a good understanding of BSS/OSS and datacenters technologies and environments
  • Good technical understanding of Telecom environment
  • Demonstrates research and investigation skills, systematically analyzes and identifies causes and effect, anticipates obstacles and strives ahead, develops conclusions based on facts
  • Excellent written and spoken English
  • Business Case handling and BC financial indicators deep understanding
  • Program and Project Management methodologies knowledge and hands on experience
  • SW Engineering methodologies (V-Model, Scrum, Agile, ...) knowledge and hands on experience
  • ITIL Framework knowledge and/or certification
  • Solution Architect expertise in IT Virtualized Architecture and Cloud Domain , Application Architecture design and delivery team sizing
  • IT Infrastructure (LAN-Storage-Server-DB) main architectures knowledge
  • Cloud application architectures, packages and processes/functionalities deep understanding as Solution Architect
  • Minimum 5 years’ experience in a IT multi-technology environment with large scale multi-platform networks and good experience in IT Cloud services
  • Significant experience in defining and architecting complex solution preferable in virtualized environments
11

Cloud Service Delivery Manager Resume Examples & Samples

  • A passion for working with people and the ability to quickly build rapport
  • The ability to identify opportunities to delight and wow customers
  • Effective service delivery and incident management skills
  • A creative approach to problem solving
  • Effective communication and negotiation skills at all levels, technical through to directors
  • Understanding of Rackspace Cloud products and ways our clients can leverage them to address technical and business solutions
  • Manage support requests and co-ordinate Rackspace Cloud and/or Customer support teams to deliver within agreed timescales
  • Building strong partnership relationships with customers and Rackers alike
  • Review service failures and produce incident reports when required
  • Validate, negotiate and process service credits
  • Ensure appropriate documentation is in place for specific support requirements
  • Produce ad-hoc reports when required
  • Provide team coverage on Hong Kong public holidays when necessary
  • Relevant service/relationship management experience or bachelor’s degree in related field preferred
  • Strong organizational, time management and prioritization skills
  • Good knowledge of cloud based hosting services, computers, internet and account management skills/tools
  • Basic understanding of implementation processes, ticketing system and ticket flow
  • Good organisation and time management skills
  • Excellent interpersonal, written and verbal communication skills
  • Demonstrated ability to provide fanatical customer support
  • Exhibits a good to excellent attention to detail and strong multitasking skills
  • Excellent creative problem-solving abilities, coupled with a desire to take on responsibility
  • Understanding of invoicing, contracts, proposals and renewals
  • Escalates with guidance
  • Works under moderate supervision
  • Due to 24x7x365 operation, must be willing to be available for occasional out of hours work
  • Able to speak Mandarin is favourable
12

Cloud Service Delivery Line Manager Resume Examples & Samples

  • Grow CSI Cloud Business, support service sales
  • Ensure Cloud Service Delivery Execution with the right quality, cost and timeframe
  • Secure the right competence and resources for Cloud projects
  • Build competent team with the right capabilities to meet the business demand
  • Apply CSI Delivery Strategy, Processes and Ways of Working
  • Create a productive working environment for individuals and own organization
  • Drive a high performance, result/business orientated and agile culture
  • Manage Unit Finance and resource management
  • Interface with multiple stakeholders like customers, sales, solutions, R&D, global functions and regional functions
  • 5-10 years experience from ICT industry, and has hold a SI or Service Management positions for 3 to 5 years
  • Has deep understanding on Cloud/Virtualization/Datacenters Solutions. Familiar with different Cloud business/service/operational models
  • Has understanding of the Telecom and IT industry, understand different business, sales and delivery models
  • Has experience in complex SI project management work is a plus
  • Capability to understand customer business requirements and convert to strategy plan to fulfill those requirements
  • Fluent in English language, fluent in Mandarin or Japanese is required if located in China or Japan respectively
13

Cloud Service Operations Change Manager Resume Examples & Samples

  • Change Management Process Ownership
  • Experience building a Change Management process for operations teams from the ground up, or overhauling an existing Change Management process
  • Experience creating and maintaining Operational process documentation, suitable for internal as well as external consumption
  • Experience with any of the following is a plus
14

Sales Manager Cloud Service Providers Resume Examples & Samples

  • Providing leadership to a team of individuals selling into a CSP/MSP client set
  • Coaching and mentoring team on consultative selling techniques and effectively selling to C-level
  • Drive prospecting and developing new customers and opportunities
  • Leveraging partnerships for resale or embedded (OEM) capabilities
  • Identify and help execute the transformation of companies from a traditional reseller to a true managed service provider
  • Maintaining appropriate level of expertise on the team through hiring and skill enablement
  • Accountable for overall sales success and forecasting accuracy
  • 10 years of related sales experience
  • 5 years of sales management experience
  • Existing relationships with CSPs/MSPs
  • Previous experience with IBM products
15

Japanese Speaking Cloud Service Desk Representative Resume Examples & Samples

  • Log tickets for all new incidents received from Japan customers via phone or email
  • Translate new and existing tickets from Japanese to English and vice versa
  • Perform 1st level diagnosis of incoming problems. Then route the problem to the appropriate supporting organization in Cloud Managed Service Delivery
  • Manage tickets by actively following up with global Cloud service and technical delivery team to ensure clients receive rapid, accurate responses
  • Provide the clients with ticket progress till its completion
  • Escalate tickets to escalation/critical support team where required
  • Work toward agreed SLA and KPI with Cloud clients
  • Other day-to-day activities will include, but not be limited to activities such as; process inbound and outbound time sensitive client-facing correspondence, generate and maintain various documents, presentations and reports, and other supporting activities of your assigned service team
  • Apply judgment, confidence, and initiative to anticipate the needs and requirements of your team and clients, and in managing your daily tasks
  • Flexible and cope well with following directions, often having to manage multiple priorities in time sensitive issues
  • Apply SLA in ticket response time on every ticket
  • Japanese Native Speaker with fluent English language skill
  • Strong communication skills in both verbal and writing in both Japanese and English
  • Strong Customer Service skills and SLA commitment
  • Ability to work with all levels of internal team members and external customers
  • Aptitude to understand technical issues, not necessary to solve them
  • Ability to Multi Task
  • Ability to handle stress and time critical issues
  • Able to work in an open shared environment
  • Sound writing skills in order to document tasks within ticking tool
  • Good organizational skills
  • A minimum of three years related experience preferably in professional services, sales, technical support, call center or related area in high volume customer facing enterprise
  • Japanese-English translation experience is preferred
  • Experience in working to SLA and KPI, particularly in ticket handling time in critical issues
  • Have a strong desire and commitment to continuous learning and application of new technologies within, but not limited to, Cloud technologies
  • Experience with enterprise infrastructure and SAP is desirable
  • Experience in working with global delivery teams ie India, US are desirable
  • Tertiary qualifications would be desirable
16

Cloud Service Delivery Engineer Resume Examples & Samples

  • Private Cloud Platform expertise (Openstack, VMWare)
  • Cloud backup strategies and systems (Object storage, CommVault, etc)
  • Cloud Monitoring tools and systems (sensu, Nagios, etc)
  • Understanding of Infrastructure Automation (SaltStack, Chef, Puppet, Ansible or equivalent)
  • Experience with Python is considered an asset
  • Advanced understanding of complex Linux environments and applications (RedHat,Ubuntu, etc)
17

Software Developer, Cloud Service Reliability Resume Examples & Samples

  • Design and develop software to improve the observability, reliability, scalability and security of VMware Cross-Cloud Services
  • Design and develop scalable services that simplify the management and implementation of complex infrastructure systems
  • Develop, deploy and configure a resilient monitoring and alerting infrastructure with dynamic thresholds
  • Advocate and implement reliable design patterns (circuit breakers, graceful degradation, etc.)
  • Develop comprehensive health checks for our services
  • Build a self-healing service to automatically resolve non-exceptional incidents before escalation
  • Build services that enrich alerts by automatically gathering context from monitoring, logging, health checks and dependent services
  • Work with the rest of the overall engineering team to address issues and ensure systematic solutions are implemented
  • Deep understanding of cloud-native architectures
  • Direct hands-on experience developing and running services that operate at large scale
  • Experience with container orchestrators (Kubernetes, Mesos, Docker Swarm Mode)
  • Expertise in Java, while Python or Go are nice to have. We are mostly a Java shop, so in addition to your language of choice you need to be comfortable developing in Java
  • Hands-on experience with NoSQL technologies (e.g. Cassandra, MongoDB, Redis, etc.) and/or search-based datastores and libraries (Lucene, Solr, etc.)
18

PwC IT Cloud Service Senior Manager Resume Examples & Samples

  • Maintaining the HyCS service proposal and associated documentation, including the billing process
  • Preparing and managing a budget, including monthly forecast reporting to Service Owners
  • Monitoring top-level billing, taking appropriate action when anomalies are detected, providing monthly billing information to Cloud Service Managers and the HyCS Service Owner
  • Promoting and developing the program while providing consultancy services to Cloud Service Managers
  • Defining and publishing service reporting including Service Level Agreements and KPIs, including liaising with territory Cloud Service Managers (CSMs); and,
  • Planning and preparing for service reviews with suppliers, within the constraints of the contracts
  • Establishing supplier and PwC contractual obligations are met; where they fall within the scope of HyCS
  • Managing software licensing for HyCS, ensuring that the release projects handover correctly licensed software, and reviewing existing software to ensure that the licenses continue to be appropriate
  • Customer relationship management including maintaining relationships with suppliers and territory Cloud Service Managers
  • Prioritizing enhancement pipeline
  • Influencing without authority across a diverse set of technical teams, suppliers, and stakeholders
  • Operating and leading successfully in larger complex support models
  • Understanding and bridging relationships between business processes and IT Services
  • Enhancing communications between technical team and businesses teams
  • Promoting open, transparent and clear communications; and,
  • Providing relevant, accurate and up to date information
  • Providing operational support of the HyCS on-premise infrastructure, including the development and the staging Azure Pack instances and the production Azure Pack instances (those in global hosting centres only) and for their public cloud components
  • Approving changes to the operations documentation (to be used by the CCoE and/or the COTs) proposed by HyCS release projects
  • Owning and maintaining the HyCS operations documentation, including SOPs and automation scripts
  • With others, prioritising the enhancement pipeline
  • With others, providing consultancy to CSMs/COTs
  • With others, developing and promoting the HyCS
  • Ensuring appropriate use of ITSM tools
  • Monitoring billing for the use of the public cloud by the development and staging environments
  • Responding to questions on HyCS raised through the Spark pages, when requested by the HyCS Service Manager
19

Cloud Service & Applications Architect Resume Examples & Samples

  • 8+ years experience in web development solutions
  • Deep experience with web based video hosting and streaming solutions
  • Ability to accurately estimate development cost for web services
  • Ability to accurate estimate monthly cost for services based on usage and storage requirements
  • Knowledge of web development technologies
  • Knowledge of video hosting and streaming technologies
  • Self-driving and motivated to operate in a highly dynamic environment
  • 360fly is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics
20

Cloud Service Provider Resume Examples & Samples

  • Strong interpersonal skills, with proven track record of cross group collaboration and be comfortable working across a diverse customer audience up to and including CxO level
  • Knowledge of CSP system architecture and experience in the areas of Windows and Linux/OpenStack, Networking concepts (TCP, UDP, IP, Switch, Ethernet), Big Data/Analytics (Hadoop, SAP, NoSQL…) and storage (NAS, SAN, distributed, hyperconvergence) would be advantageous
  • Familiar with CSP business models and their key performance indicators, with a proven track record in either developing or selling solutions to customers
  • Passion for a diverse range of technologies (compute, network, storage, software, IoT, Big Data…) and be able to grow in the role by expanding their knowledge in line with customer and business needs
  • Knowledge of IT or Cloud Data Centre infrastructure, including server & storage platforms, Virtualisation and Operating systems
  • Well practiced presentation skills and the ability to understand, specify and communicate requirements
  • Excellent communication (including spoken and written Russian and English)
  • Be open to travel up to 25% of the time
21

Online Sales Application Engineer Cloud Service Providers Resume Examples & Samples

  • Influence Cloud Service Provider business and technical decisions in assigned territory
  • Build Relationship with co-traveler technical sales personnel
  • Execute Intel Requirements: Training, CRM, Forecasting, Reporting, etc
  • Bachelor of Science degree in Computer Engineering or Electrical Engineering
  • 1 - 5 years of data center cloud experience
  • Must be capable of building strong, direct relationships with business and technical customers
  • Knowledge of Intel architecture offerings and fellow traveler solution offerings targeted at cloud service provider data centers and infrastructure
  • Excellent communication (including spoken and written English) business development and customer support skills
  • Working knowledge of fundamental networking and storage technologies, cloud data center architecture, including server & storage platforms, Virtualization and Operating systems, as well as applicable standards, and the operational processes
  • Ability to work effectively with eco-system partners
  • This role requires Cloud Service Provider industry technical experience with strong knowledge of computer and communications industry technical solutions is desirable. The ideal candidate must possess a strong knowledge of cloud and data center technologies, Intel server products, industry server platforms, ingredients within the platforms (memory, IO, storage, networking), and their relationship to cloud solutions for end-customer usage and benefit. The candidate must have excellent written, verbal, and presentation skills, including the ability to represent Intel in the industry as a 'business and technology evangelist' for our cloud service delivery strategy
22

Cloud Service Provider Resume Examples & Samples

  • Experienced sales-marketing manager in telecom and/or cloud service providers, with growing credibility in the ecosystem
  • 5+ years work experience working with enterprise customer markets, Global OEMs, cloud ISV, or cloud company – being able to combine the deep understanding of data center equipment technologies and ecosystem with the enterprise server technologies and ecosystem
  • 5+ years work experience in virtualization and cloud ecosystem. Having a deep understanding of the value of virtualization/cloud technologies and the ecosystem
  • 5+ years work experience within Intel Sales and Marketing group. Understands how to get things done within SMG and within Intel. Respected leader within business units including, DCG, ISD, CPG, and SSG
  • Has a successful track record of managing a sales team and sales outcomes. Can inspire by thought and action – and can work, orchestrate successful linked teams, and cross-business unit stakeholders
  • Excellent executive conversation skills. Is able to speak at CTO and CEO level – both technical, business and program-marketing
  • Strong operational skills – able to set processes to set and track goals and escalate issues with high velocity and clarity
  • Strong strategic skills – able to link trends, gaps, and opportunity together to maximize Intel’s sales growth
23

PRC Cloud Service Provider Sales Director Resume Examples & Samples

  • Leading the team to drive the adoption and sale of Intel products and services in transportation , with primary focus on top identified customers
  • Establishing executive relationships with WW vertical leads to ensure the alignment and support for the industry strategy
  • Providing executive presence and thought leadership within the Cloud Service Provider industry
  • Acting as the sector "voice" back to Intel to ensure our strategies and solutions are designed to tackle the industry's major business problems and opportunities
  • Exploring the new innovation business and technology opportunities with top identified cloud service provider
  • Excellent cross-functional team leadership and strong influence / matrix management skills
  • Deep Cloud technical knowledge and expertise
  • Experience in setting and implementing global /local strategies
  • Proven track record of creating, managing, and operating in virtual teams - driving strategies and tactics and setting goals / objectives
  • Proven ability to make significant impact in dynamic, global work environments
  • Proven ability to negotiate and influence at senior levels across internal / external stakeholder
  • Strong public speaking abilities, effective corporate spokesperson
  • Proven track record of participating in complex customer, partner, and internal engagements
  • Master's Degree (science or business)
24

Telco Cloud Service Provider Resume Examples & Samples

  • Responsible for meeting and exceeding assigned revenue quota (e.g. exceed quota of 25M +)
  • Responsible for managing and growing Telco vertical/territory, maximizing long-term revenue
  • Responsible for building future sales pipelines through the demonstration of account and territory planning
  • Ability to work with Sales Engineering team (Pre-Sales team) and other areas of Intel in closing complex Cloud/Data Centre/Storage opportunities at the C-Level
  • Partner with other business units in identifying other opportunities outside your core product portfolio
  • Participate in sales conference calls and prospect visits, providing product demonstrations in person and via WebEx, and working with prospects at business level to show how Intel Sales solutions can provide value to them
  • Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue
  • Work independently and as a vital member of the sales team
  • Work with the sales leadership team to strategize on sales approaches
  • Ensure successful on-site product evaluations
  • Plan, manage and execute customer product pilots
  • Provide exemplary Sales expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going consultation
  • LI-USA-JD1
  • Bachelor’s degree (Computer Science or Business related course of study), or 4+ years equivalent work experience
  • Consistent quota attainment selling Data Centre/Cloud/Storage solutions or software services over 4 or more quarters
  • Seven (7+) plus years selling software and services related products and services (Telco experience is an asset)
  • Understanding and working knowledge of networking topologies and technologies
  • Quantifiable sales track record demonstrated by increasing responsibilities, growth in territory and quota
  • Direct selling expertise, ‘hunter’ mentality
  • Working knowledge of channel sales model and utilizing the channel to drive revenue
  • Established contacts; rolodex and intimate knowledge of assigned territory
  • Must have established relationships and ability to network accordingly to generate new interest in target territory for product offerings
  • Formal Sales training (Miller-Hieman, Sandler, Solution selling, etc) and proven proficiency in implementing sales experience
  • Strong strategic business and sales acumen which can help evolve Intel's engagement with the top Telco accounts in Canada
  • Knowledge of enterprise computing trends in the data centre platforms and solutions, specifically insight to Cloud architectures and ecosystems (ex: VMware, OpenStack, RHEL, VCE, HP, Azure, Cis
  • Strong business acumen and professionalism
  • Leadership, accountability, and self-starter qualities
  • Excellent customer focus, strong attention to detail and ability to operate in a dynamic sales organization
  • Be a TEAM player
  • Experience working in a multi-tiered, multi-divisional organization is a plus
25

Cloud Service Provider Bdm-nordics Resume Examples & Samples

  • Technical or Business Degree or equivalent experience
  • Datacenter solutions knowledge and experience
  • 5 years+ of sales experience
  • Fluent Swedish Language is mandatory
26

Director, Cloud Service Planning Resume Examples & Samples

  • Research and analyze the mobile ecosystem and its main players and provide insightful technology trend analysis and input for potential investment decisions
  • Understand competitive cost models, industry norms, business implications and influence on consumer behavior
  • Design competitive Internet applications and services. Foster innovative ideas and create prototypes to demonstrate their full potential
  • Define and manage Cloud software requirements and roadmap
  • Communicate with technology partners on latest Cloud technologies and features. Foster collaboration and integrate them into overall ecosystem
  • Work closely with Product Manager and Engineering teams to deliver differentiated products
27

Developer, SAP Cloud Service Center Resume Examples & Samples

  • Develop functionality on Cloud Studio and/or Hana Cloud Platform based on specifications
  • Development background
  • Experience in complex customer development projects
  • Business process and basic application knowledge
  • SAP Cloud Studio expertise
  • Java Development Skills
  • Fluent German & English, written and oral
28

Cloud Service Center Resume Examples & Samples

  • Understand customer requirements and design the solution based on customer needs
  • Be responsible to develop and deliver Cloud Custom Development Project
  • Deliver high quality solution
  • Research new topics and mentor developers to solve development issues
  • Business process and ERP application knowledge
  • C/C++ and/or ABAP programming language
  • Database, XML and OOP knowledge
  • Html5 or UI5 skill
  • Fluent English, written and oral
29

Project Manager, SAP Cloud Service Center Resume Examples & Samples

  • Work with customers on our Hana Cloud Platform / SAP Cloud Studio projects
  • Be connecting part for customer requirements and our development architects
  • Coordinate development over various remote location
  • Make sure the project is delivered in time, quality & budget
  • Ensure compliance to SAP Custom Development processes & methodologies
  • Conduct code review based on guidelines and document the reviews
  • Manage customer test & acceptance
  • MBA, Master Degree or BA in Business, Commercial Information Technology, Business Informatics, Computer Science, Industrial Engineering or a related field preferred
  • Additional knowledge of agriculture business a plus
  • Very good German & English language skills is a must
  • Capability to analyze and document customer requirements
  • Strong communication and social skills to handle interaction with IT people (development team) and non-IT people (the customer)
  • Strong writing and documentation skills
  • Ability to work self-driven and independently
  • SCRUM experience a plus
  • Strong customer and quality focus
  • 1+ year of project management experience
30

Project Manager, SAP Cloud Service Center Resume Examples & Samples

  • Work with customers on Rural Sourcing Management (RSM) projects
  • Advanced language skills in English and French
  • Intercultural experience and competence, specifically with regards to rural areas in developing countries
  • Knowledge about agricultural sourcing processes
31

Cloud Service Center Resume Examples & Samples

  • Understand SAP strategy and CSC unit mission/tasks
  • People manager of development team
  • Build up team and develop employees as mentor and coach
  • Define the learning map for employees and upskill employee based on business needs
  • Allocate resources based on project forecast with flexibility
  • Lead team to fulfil customer development service delivery and product development
  • Collaborate with internal or external to develop the team
  • Be responsible to develop the hybris Cloud CD business in region
  • Customer engagement with good communication and presentation skill
  • Strong knowledge about SAP Cloud solutions, especially in hybris products: hybris commerce cloud, hybris marketing, yaas, hybris billing, hybris cloud for customer
  • Strong people management skill and experience
  • Project management and pre-sales support is plus
  • Cloud CDP business model and methodology knowledge is plus
32

Cloud Service Center Resume Examples & Samples

  • Understand customer requirements and map it to technical implementation
  • Manage SAP Cloud Custom Development Project delivery, including: resource plan, budget, travel, risk, report, etc
  • Collaborate with internal or external to clarify customer requirement
  • Deliver high quality solution according to customer specific needs
  • Presale support
  • Good communication and presentation skill
  • SAP Cloud solution knowledge
  • Rich experience in custom development project management
  • Good understanding about CD methodology and Cloud development/lifecycle management
  • C/C++ programming language is plus
  • Database, XML and OOP knowledge are plus
33

Developer, SAP Cloud Service Center Resume Examples & Samples

  • Strong Hana Cloud Platform development skills
  • Understand customer requirement and develop customer tailored solution
  • Interaction with all relevant internal and external stakeholders
  • Define specification document together with development architects
  • Development and testing of usable software in tight collaboration with the Customer and the team
  • Working on problems of complex scope, through general usage of standard programming concepts and design principles and application of own judgment
  • Building upon domain knowledge in the area of application and service development in cloud and also in the technical/proprietary skills to reach levels of expertise
  • Having a logical approach to problem solving and have the ability to respond to detailed queries
  • Master’s or Bachelor’s degree in Engineering or Technology, majoring in Computer Science or Information Science
  • Knowledge and work experience of development of a cloud business solution is a must
  • Expertise in Cloud Studio and/or Hana Cloud Platform is a plus
  • Experience in complex development projects
  • Having good communication and presentation skills
  • Business process and application knowledge
  • ABAP skills are plus
  • Proactive work attitude
  • Fluent in English, written and spoken
34

Cloud Engagement Engineer for SAP CD Cloud Service Center Resume Examples & Samples

  • University degree / MBA
  • Knowledge of the SAP public cloud offerings is an advantage
  • Strong experience in driving customer relationship
  • Intensive networking and team orientation
  • Sound analytical, problem-solving, and decision-making skills
  • Very good self-management and objective-focused working mode
  • Pro-active and success-driven with a “can do” attitude
  • Fluent English and excellent presentation skills
  • Business acumen in combination with technology expertise
  • Intercultural sensibility
  • Good coordination skills
  • Proactive work attitude and ability to drive project or task
  • Being able to communicate on C-Level
  • Flexible and self-motivated working style
  • Good understanding and experience of SAP’s public cloud offerings and custom software development, its complexities, the key business requirements for execution and a good understanding of scoping at high level
  • Virtual and Global Team worker
  • 3+ years of professional experience in Bid Management, Project Management, (Inside) Sales or Consulting Sales of SAP Solutions
  • 0 to 10 %
35

Cloud Service Center Resume Examples & Samples

  • Direct responsibility of support to all Cloud Service Center customer
  • Effectively manages support SLA and compliance for customer’s incidents
  • Collaborating with other CSC region’s support team and SAP Cloud Support team
  • Skillfully tacking customer message and dispatching with relevant teams/components
  • Proactively make well-defined support standard to new cloud (service)solution/product
  • Be responsible (member) to streamline general support process within Cloud Service Center
  • Self-learning and training on cloud development technology
  • Strong customer facing skill(via telephone or incident), negotiation skill and stakeholder management skill required
  • Knows how to balance the needs and expectations of client stakeholders, skillfully overcoming the challenge of conflicting personal goals and interests
  • Understand cloud technology and relevant service requirement
  • Knowledge in JAVA/Java Script is plus
  • Excellent communication ability both internally and externally
  • Very good English in oral and written
  • Minimum 2 years of customer support experience
  • Experience in software development industry and relevant IT methodology
  • Bachelor or above graduated with major in Computer Science or Software Industry
36

Cloud Service Center Resume Examples & Samples

  • 3+ years production experience administrating highly-available cloud architectures
  • 2+ years Linux Administration working experience
  • Rich experience in cloud product operation
  • Strong background in Linux/Unix operation and administration
  • Good practical experience in Database administration. Experience in HANA is highly desired
  • Strong programming skill in Shell, Ruby, Groovy or other scripting languages
  • Excellent troubleshooting and debugging skills
  • Ability to use a wide variety of open source technologies and cloud services (e.g. AWS)
  • Experience with massive large scale architecture operation and performance monitoring, tuning is highly preferred
  • Experience with Agile, Continuous Integration and Continuous Delivery methodologies
  • Experience with orchestration, familiar with tools such as Chef, Docker, Jenkins, Elasticsearch, Redis, Git etc
  • Should be a self-starter, quick learner; capable of setting priorities and remain efficient while multi-tasking
  • Excellent communication skills in English (both written and oral) across multiple teams is a required. Clear mind, ability to break down complexity and communicate things in a clear manner
  • Team work and be able to work independently and manage time effectively
37

Developer, SAP Cloud Service Center Resume Examples & Samples

  • Strong Java Based Web Application Development on Hana Cloud Platform
  • Knowledge and work experience of implementing OData services using Olingo and Other Java Based Frameworks
  • Knowledge and work experience of JavaScript based UI Frameworks
  • Working Experience in SAP UI5
  • At least 2 years of experience in development of SAP solution
38

Cloud Service Delivery Manager Resume Examples & Samples

  • 4+ years of experience working in a customer facing service delivery/technical account management role with a high level of accountability
  • 4+ years of experience in a customer facing technical role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider
  • Proven track record of exceptional customer focus
  • Track record of ramping up quickly in an evolving and challenging role
  • Hands-on experience in a technical role (systems or network administration/operations or similar)
  • Knowledge of networking protocols such as HTTP, DNS and TCP/IP
  • Experience managing full 3 tier application stacks from the OS up through custom applications
39

Cloud Service Delivery Manager Resume Examples & Samples

  • Single point of contact for operational delivery for all day-to-day issues with our various offerings
  • Assist/guide internal Oracle groups on how to effectively use the various tools & environments associated with our cloud delivery
  • Responsible to document and formally transfer all customer environments to our customers
  • Coordinate and ensure timely response and resolution to all service activity, promote management awareness when appropriate
  • Assist in the coordination of maintenance windows between all impacted organizations
  • Responsible for creating customer metrics, analyzing trends and making recommendations to proactively manage customer relationship
  • Assume overall responsibility for customer satisfaction with the understanding of customers life cycle management w.r.t trials and its management
  • Responsible for coordinating 24/7 incident management activity for assigned customers
  • Manage and coordinate with Application Teams operating on InForm Trial/Studies set up and should be able to drive the effort of customer trial implementation working closely with the customer
  • Responsible to interpret service delivery gaps and understand the data dependencies between the various health science systems of any enterprise
  • Drive operational efficiencies working with health sciences development and operation teams towards successful cloud customer experience
  • Develop the Comprehensive Baseline Definition (CBD) for Argus, CTMS for the purpose of application upgrade, data migrations etc
  • Hands on experience in customizing reports in Siebel CTMS using BI Publisher
  • Good understanding of HIPAA compliance needs and have worked with audit and compliance teams for reviews both internal and external
  • Demonstrated prior Account Management / Engagement Management experience
  • Extensive work experience with increasing levels of responsibilities in a technical support role managing customer portfolio and product solutions in the health sciences domain
  • Excellent analytical and decision-making skills
  • Extensive technical experience in managing health sciences portfolio – Oracle products and integrations are must ( InForm and its integrations to various health safety and analytics integrations is a must)
  • Demonstrates a positive attitude and energy
  • Six Sigma Trained ( Green Belt Preferred)
40

Mobile Cloud Service Lead Developer Resume Examples & Samples

  • Work with the leadership from User Experience Design, Product Management, Development, QA, and Documentation to plan implementation in an agile fashion with quarterly releases
  • Integration with existing Cloud Services
  • Implement the desired feature, management tools, SDKs etc
  • Experience with large scale cloud platforms
  • Experience with Java, Node.js, REST
  • Experience with Security frameworks, and flows
  • Passion for user friendly software and a commitment to a design driven approach to software development
  • Track record of innovation and execution
  • Excellent verbal, written communication, and presentation skills
  • MS/PhD in computer science or related field
41

Cloud Service Automation Engineer Resume Examples & Samples

  • Guide Cloud Applications Support Delivery organization in developing Project Holmes Automated Troubleshooting (AT) and Interactive (IT) flows
  • Master Poirot and Enterprise Manager capabilities and develop high quality software modules to enable automated troubleshooting
  • Leverage your applications knowledge and perform RCAs to identify automation opportunities in Fusion Applications
42

Cloud Service Operations Engineer Resume Examples & Samples

  • Cloud admin (AWS, Google, Microsoft, etc...)
  • Systems admin (Linux/Windows with scripting)
  • Network admin (VPN, firewalls)
  • Database admin(Oracle/MySQL,etc)
  • DevOps/Config Engineering (Automations)
  • Performance Engineer (monitoring)
  • Software Engineer (Java/Python)
  • QA/Release Engineer (automations)
  • Security Analyst (SIEM)
  • Process/compliance (ISMS)
  • Familiar with or demonstrated learning initiative in several of the following tools, platforms, or technologies
  • Linux: CentOS, RedHat Linux, Ubuntu and bash scripting, SSH, Firewalls
  • Windows 2012 servers: Concept of domain, AD; PowerShell scripting
  • RDP
  • Automation: Saltstack, git, bash, powershell Virtualization concepts: VMware, Virtual Box, XEN, OpenStack, or Docker
  • The employees are smart, friendly and welcoming
  • Free underground parking – never get wet or shovel snow
  • Health Insurance starts your first day on the job
  • Three weeks paid vacation & three weeks paid sick leave
  • 10 paid holidays (including a floating holiday and a community service day)
  • 401(k) Plan with up to 5% employer match
  • Business Casual office
  • Kitchen on every floor with cable TV – also, subsidized snacks & cold drinks
43

Cloud Service Provider Resume Examples & Samples

  • NSG products sales execution through the Global Accounts (ISG)
  • Tight coordination of Push & Pull strategies
  • Orchestrate pricing strategy and deal design
  • Supply chain: trade-off allocations
  • Coordinate technical resources and BKMs
  • Amplify voice of customers and field, drive corrective actions
  • Strong knowledge of Storage, Memory, SAS/SATA, PCIe, HDD markets
  • 10+ years of business experience carrying quota and working directly with global customers
  • 5+ years of business experience carrying quota and working directly with CSP customers
  • Self-starter, self-motivated, high level of initiative within a fast-paced, constantly evolving environment
  • Analytical skills to understand business requirements and ability to drive solutions to complex business related needs
  • Strong influence/matrix management skills
  • Strong executive relationships and leadership skills
  • Result focused, ability to solve complex problems and resolve conflicts in a timely manner
44

Director of Cloud Service Release Resume Examples & Samples

  • Background in red stack management and complex application management
  • Deep understanding of service taxonomy as it relates to holistic support of complex application systems
  • Previous product management experience with services based products (e.g. consulting, application management services, hosting, SaaS)
  • Creation of application management and hosting delivery staffing estimations
  • Contract creation including contract template generation for services oriented offerings
  • Ability to review service descriptions and fine tune them to meet applicable organizational standards in the context of approvals
  • Pre-sales skills including customer facing solution presentation / defense
  • Demonstrated leadership and mentoring capability
  • Demonstrated cross-LOB negotiation skills in the context of service definition, sales, and delivery
  • Ability to interoperate with GBU and corporate approval authorities to gain acceptance for internal standards and deal specific approval requirements
  • Previous program and project management experience in an IT consulting environment
  • Previous experience managing high performance staff with both direct and dotted line management reports
  • Impeccable mastery of the written, spoken, and electronic word
  • Demonstrated ability to converse confidently at the VP and C-Level
  • Grace under pressure. Ability maintain calm in the occasional storm. Proven conflict resolution skills
45

Cloud Service Support Engineer Resume Examples & Samples

  • Administration experience in at least one commercial cloud environment
  • System administration of linux and Windows server systems
  • Scripting and/or programming
  • Network architecture and management
  • Experience with DevOps and associated tools such as chef, ansible or puppet
  • Experience with relational database and non-relational database design technologies
46

Cloud Service Colleague Delivery Lead Resume Examples & Samples

  • Assist in the overall delivery orchestration for a number of client schools
  • Delivery planning in consultation with CSM
  • Review and assignment of SNOW tickets
  • Incident tracking, resolution, and review
  • Attend project meetings as needed to address technical questions
  • Provide technical advice for internal and external clients
  • Review customer workload for optimization, correction and feedback to CSM
  • Participate in the service catalog maintenance
  • Ensure procedure documentation is available for items in the service catalog
  • Ensure internal client documentation is current for each supported client (Box, keepass, Confluence)
  • Ensure external client documentation is current for each supported client (Client Care Sites)
  • Occasional audit of client meetings to ensure quality service delivery
  • Occasional audit of service delivery to ensure standards are being followed
  • Participate in onboarding new staff members
  • Lead daily delivery scrum meetings
  • Maintain a 50% billable time ratio
  • Application Administration including planning, analysis, coordination, support and maintenance of the Ellucian Colleague ERP system, Ellucian Portal, WebAdvisor, WebUI and any other related client integrations and applications
  • Clone Colleague environments to refresh development accounts
  • Effectively use company tools and software to record information about the technical infrastructure, problem reports, troubleshooting steps and processes and resolution steps for customer reported issues
  • 6+ years of Ellucian Colleague system and application administration
  • Must be able to multi-task and balance a workload among many clients
  • Microsoft IIS
  • Microsft SQL Server Reporting Services
  • Software load testing experience
  • Management of SSL certificates
  • Payment processing integration
47

Cloud Service Center Resume Examples & Samples

  • Managing a classical project or coordinating a LEAN project as scrum master
  • Applying proven (PMI, LDM) project management methodologies (Project Planning, Kick-off meeting, Leading Teams without formal authority, Risk-, and Change-Management, Project Communication and Monitoring, Commitment Management)
  • Inbound and outbound communication
  • Supports stakeholder management: provide transparency on project status, active alignment with stakeholders, ensures timely escalation
  • Contributes to Continues Improvementby leading retrospectives and forwarding impediments into the CIP process
  • In context of LEAN projects with internal deliveries might have product or service delivery responsibility
  • Project Expert – Development
  • Project Management Basics
  • Active participation in projects
  • English – business fluent
  • Master degree or equivalent education
  • Software development experience
  • Presentation Skills
  • Project Management Methodology
48

Product Manager Cloud Service Integration Resume Examples & Samples

  • 5+ years Product Management experience
  • Strong experience and technical knowledge around Cloud and SaaS platforms, multi-tenancy, security, scalability, and platform architecture
  • Strong experience in B2B enterprise software and IT technology
  • Demonstrated success defining and launching excellent products and/or services
  • Demonstrated experience in the service management or IT Operations management industry
  • Strong understanding of technology and ability to present technical information on both a technical level and a business level
  • Experience in Agile and Waterfall development methodologies
  • Excellent problem solving and technical writing skills
  • A true team player attitude with a desire to collaborate and share knowledge
  • Must be able to travel approximately 25% of the time
  • Highly motivated, creative and results driven
49

Cloud Service Development Senior Engineer Resume Examples & Samples

  • Develop tools, procedures and templates for services around SAP’s cloud solutions
  • Create training material for roll-out to our worldwide support locations
  • Act as trainer and multiplier
  • Mentoring for less experienced team members
  • Define the service portfolio for SAP SuccessFactors in cooperation with other stakeholders and lead its development end-to-end
  • 8 years
50

Cloud Service Center Resume Examples & Samples

  • Demonstrates full responsibility for accepted tasks and therefore demonstrates a high level of quality, speed, reliability and efficiency
  • Works closely together with other team members to ensure the team success. Enhances skills beyond own core functional focus and works on other tasks for the benefit of the team
  • Works with project manager/project lead to clarify customer requirements and assess feasibility of design
  • Deliver high quality solution according to customer specific requirement
  • 1-3 years of experience in software development, engineering and good understanding of the software development life cycle
  • Be expert in at least one kind of programming language, recommended JAVA
  • Known about Hadoop, SaaS, PaaS, IaaS and SOA
  • Solid knowledge of SQL programming. Knowing database design and query tuning is plus
51

Lead Senior Principal Cloud Service Developer Resume Examples & Samples

  • Design and implementation of first generation cloud orchestration service
  • Working with ever changing product roadmap with broad set of usecases to go after
  • 6+ years of software development experiences, especially in highly scalable, available and fault tolerant distributed systems
  • Experience with technologies like Java EE, JPA/Hibernate, message queues, RDBMS
  • Ability to work in a fast paced Agile development and rapid deployment in the Cloud/SaaS environment
  • Effective in working with remote teams spread across time zones (USA, India, China)
  • BS or MS in computer science or equivalent
  • Experiences in scripting languages, such as bash, groovy, ruby is a plus
  • Knowledge in open source Big Data technologies, such as Hadoop/HDFS, would be beneficial
52

Principal Cloud Service Developer Resume Examples & Samples

  • Coming up with innovative ideas to execute millions of tasks per second while satisfying 99.999% availability
  • Strong algorithmic skills
  • Effective communication skills (written and spoken) and strong problem resolution skills
  • Very good object-oriented programming skills, preferably Java
  • Experience with Junit, build & dev ops tools
  • Strong inclination towards test driven development
  • Understanding of micro service architecture and REST interface design
  • Knowledge of Gradle/maven, Chef, WLS, Oracle DB, Jmockit, JMX, REST assured, SSL/OAuth, Kafka
  • Experiences with cloud platforms (AWS), cloud technologies/deployments
  • Experience in continuous delivery, deployment and monitoring of cloud based services
53

Cloud Service Center Resume Examples & Samples

  • Cooperate with various internal teams (GTM, Legal, Revenue Rec, etc) to handle the operation tasks for CAE and FCS business
  • Drive the business for small size business opportunities
  • Customer engagement with good communication
  • Experience about multinational company business operation
  • Legal experience and/or finance (Rev rec) experience is plus
  • Cloud CAE business model and methodology knowledge is plus
  • SAP business suite (FI, CRM) user experience is plus
54

Cloud Service Provider Technical Presales Specialist Resume Examples & Samples

  • 10 years industry experience or equivalent in a technical presales role
  • Strong experience selling technical Cloud Solutions required = Public, Private, Hybrid
  • Strong understanding of Cloud service provider's architecture and ability to describe the cloud service providers plans to transform to software-defined networks and network function virtualization
  • Strong understanding of Intel's server, networking, storage products and especially software and how these fit into next generation Cloud Services
  • The candidate must have excellent written, verbal, and presentation skills, including the ability to represent Intel in the industry as a 'business and technology evangelist' for our cloud service delivery strategy
  • This person must be comfortable working at senior levels within Intel and within their customer and have demonstrated the ability to identify and drive customer requirements & market needs into actionable goals
  • Excellent understanding of xaaS and virtualization service orientated architecture designed around the delivery and security of Infrastructure components as a service
  • Knowledge of Software-Defined Infrastructure Solutions for Compute, Storage, Networking
  • Familiar with Automation and Orchestration technologies and tools, DevOps, PaaS, Containers/Microservices spanning Multiple Cloud Operating Environments VMware, OpenStack, Microsoft, Public Cloud and other open source initiatives OpenDaylight, CEPH / distributed storage SW, SNAP / cloud telemetry tools etc
55

Cloud Service Provider Account Executive Resume Examples & Samples

  • BS in Computer Science/Electrical Engineering or Business related degree
  • 10 years industry experience or equivalent
  • Broad understanding of Cloud service provider's architecture and ability to describe the cloud service providers plans to transform to software-defined networks and network function virtualization
  • Solid understanding of Intel's server, networking, storage products and especially software and how these fit into next generation Cloud Services
  • Sales/Account Management track record demonstrating ability to accurately forecast and expand an existing multi-million dollar business over 2+ years with a Cloud Service Provider -Business Development track record demonstrating ability to drive complex sales process and partner with SI, OEM or other that results in winning a new commercial contract at a Cloud Service Provider
  • Strong collaboration skills required
  • Biz travel required
56

BDM Cloud Service Providers Resume Examples & Samples

  • Complex solution selling in a technology environment
  • Managing C-Level relationships
  • Financial modelling and business analysis
  • High energy with the capability to multi-task in a dynamic, rapidly growing organization
  • A thorough understanding of go-to-market strategies including account segmentation, products, marketing strategies, etc
  • Broad exposure to a variety of technologies and concepts in a distributed environment
57

Oracle Plan & Budget Cloud Service Manager Resume Examples & Samples

  • Closely follows the strategic direction set by senior management when establishing near term goals.Interacts with senior management at a client and/or within Accenture on matters where they may need to gain acceptance on an alternate approach
  • Experience in helping customers build an HR Application Roadmap 3+ years of experience in HR Enterprise global design
  • 6 years of Project Management experience
58

Cloud Service Director Resume Examples & Samples

  • Manage day to day direction of Cloud Engineering development team
  • Build cloud engineering organization with an execution focus
  • Develop DevOps processes and procedures to rapidly transition new Cloud Services into production
  • Produce staffing model to include internal staff and outsourced efforts
  • Execute long term strategic technology and process roadmaps
  • Strong technical leadership skills, but also be able to dive into the details as needed
  • Ability to lead, plan, and manage multiple competing complex projects
  • Strong understanding of ITIL best practices, especially Service Strategy, Service Design, and Service Transition
  • 5+ years of engineering leadership experience
  • 5+ years of project management experience
  • Technical management of cloud engineering teams
59

Inside Cloud Service Provider Manager Resume Examples & Samples

  • Drive Channel Partner sales through teaming activities
  • Develop strong relationships with key partner contacts within designated territory
  • Meet and exceed all key performance metrics including but not limited to: daily call and sales activities, pipeline creation, channel partner need handling response time and quality SLA’s, growth rates
  • Become sales-certified on the complete range of Polycom audio, video and network system products; be able to articulate their features & benefits
  • Maintain accurate & reliable account, lead, and pipeline data
  • Own a sales quota for partner base and develop run-rate of unassisted sales
  • Serves as the primary point of contact to support partners and develop self-sufficiency
  • Engages or notifies Polycom account managers of net-new end-user opportunities identified by partners
  • Aligns with the ICSP Director’s strategy for the geography
  • Onboards and orient new partners to the Polycom program and resources
  • Provides training, resources, and guidance to partners to expand their skill sets
  • Answers the inbound partner sales questions: assist with answering questions where possible and route all other calls to the appropriate Polycom resource
  • Technology experience
  • Salesforce.com or similar sales automation/forecasting tools
60

Director of Cloud Service Architecture Resume Examples & Samples

  • Design key components of Lenovo’s cloud infrastructure portfolio, focusing on professional and managed services for cloud infrastructure including OpenStack and open-source software
  • Define and build tools for cloud implementation, management, and IT automation
  • Manage technical projects and drive innovation, operating at both the tactical and strategic levels
  • Lead PoCs (proof of concept) of emerging technologies and services toolsets
  • Work collaboratively with Product Managers, architects, analysts, and application developers to ensure solutions meet requirements and are extensible long-term
  • Communicate status, risks, and offer mitigation strategies to ensure on-time delivery of all committed projects to cross-functional teams and senior management
  • Present periodic updates to executives and senior management
61

Cloud Service Center Resume Examples & Samples

  • Student in computer science, information systems, software engineering or equivalent
  • Good understanding of software engineering
  • Passionate in programming
  • Knowledge or familiarity with at least one example from each of the following categories
  • Programming languages: C++, Java, other Object Oriented languages
  • Databases: Oracle (PL/SQL), SQL Server (T-SQL)
  • Web programming: JSP, EJB, HTML/CSS/JavaScript, PHP, XML – nice to have
  • Fluent English (both spoken & written)
  • Romanian Native
  • Availability for 12 months
62

Cloud Service Operations Engineer Resume Examples & Samples

  • Proactively managing, tracking and resolving issues, bespoke project roll-outs and live faults escalated into the 3rd level support team,
  • Responsible for ensuring reliable performance and availability of the application infrastructure,
  • Monitor, maintain and tune the application infrastructure,
  • Ensure that all necessary processes and procedures are followed,
  • Proactively identifying issues before they become failures,
  • Work closely with project managers, team leaders and Architecture teams to keep them updated about delivery milestones or problems
  • Strong Application Support & troubleshooting experience gained in a high availability, 24x7x365 mission critical environment,
  • Experience in
  • Linux
  • UNIX scripting or Powershell
  • Orchestration & Automation (e.g. Puppet)
  • Troubleshooting
  • Excellent time management and organisational skills,
  • Self-motivated and enthusiastic approach to work within a high-pressure environment,
  • Experience of working in large multi-national, matrix based organizations
63

Cloud Service Engineer Resume Examples & Samples

  • Provide Level 1 / 3 Support to VMware vCloud Air customers and field personnel
  • Manage, research, and resolve issues relating to vCloud Air
  • Extensive administration and support experience with UNIX systems (especially Solaris, LINUX, AIX, and/or HP-UX)
  • Broad database experience (both DB-Admin and T-SQL coding), especially with Microsoft SQL Server and with large databases (100 GB +)
  • Networking with vShield products
  • Programming experience is a plus
  • Excellent communication (both oral and written), interpersonal, and customer service skills are a must
  • Familiarity with a variety of enterprise management tools and software
  • 79798BR
64

Expert Developer, SAP Cloud Service Center Resume Examples & Samples

  • Work with customers on solution definition
  • Support creation of high level specification document and write detail specification document
  • Develop functionality on Hana Cloud Platform based on specifications
  • Guide and mentor our remote delivery resources
  • Understanding of development documentation, flowcharts etc
  • Business process and basic business application knowledge
  • SAP Hana Cloud Platform skills
  • Having good communication and presentation skill
  • Minimum 10 years of development background
  • Experience to work in virtual delivery teams
65

Managed Cloud Service Sales Rep-co Resume Examples & Samples

  • Generate revenue to Oracle by directly selling Oracle’s Cloud Application Managed Servicesportfolio of solutions versus competitive offerings to the net new and existing marketplace in the region
  • Prospect net new and existing accounts running Oracle Enterprise Applications to generate a viable pipeline of opportunities within an assigned industry-based account list
  • Ability to work collaboratively in a team-based environment and execute upon agreed strategy
66

Cloud Service Management Engineer Frankfurt Resume Examples & Samples

  • Perform system & application provisioning, maintenance & release management
  • Monitor and measure systems for performance, load & capacity planning
  • Troubleshoot issues to resolve incident and perform root cause analysis
  • Be on call & participate in Incident Management & Resolution
  • Interact with a variety of Concur and client resources to identify issues and solutions
  • Work with 3rd party vendors to manage the identification and resolution of vendor product issues
  • Undertake day to day service requests for Travel applications hosted by Concur
  • Participate in internal projects
67

Cloud Service Provider Vertical Marketing Specialist Resume Examples & Samples

  • Excellent story teller with the ability to translate sophisticated and complex technical features into clear, compelling, and memorable stories of end customer value by audience type
  • Define key buyers and influencers within Vertical and develop compelling messaging showcasing Juniper’s entire portfolio
  • Develop go-to-market vertical marketing strategy, and work with field marketing/domain product marketing/corporate marketing teams to execute high-impact fully-integrated programs that drive pipeline growth, market leadership and awareness
  • Create vertical-specific content including presentations, white papers, demos, blogs, webcasts, Web content and needle-moving sales/partner enablement tools
  • Develop and deliver persuasive presentations including executive briefings, analyst briefings, press briefings, industry events, webcasts, and trade shows
  • Anticipate and address needs of various sales and partner channels and geographies
  • Serve as the single point of contact for SP Partner Programs as the coordination point for Vertical Marketing
  • Deep understanding of Cloud Service Provider vertical, including technical architectures, vertical business challenges and customer interaction
  • Strong knowledge in networking technology, including the ability to identify and explain technology, solution, product, and market differentiators
  • Specifically, should be very comfortable with networking, switching and security technologies and demonstrate industry awareness
  • Outstanding ability to work well cross functionally (Team/Field/BU) and with partners and customers
  • Highly motivated self starter with strong marketing and project management skills, experienced in cross functional team development in a matrix organization
  • Proven business and analytical skills to conduct market analysis, and develop and execute GTM plans
  • Must have excellent written communications and strong presentation skills
  • Strong problem-solving
  • Demonstrated ability to meet or beat assigned targets and deadlines consistently
  • Minimum 7-10 years of marketing experience
  • BS/BA in a technical or marketing discipline required, MBA preferred
68

Cloud Service Provider, Solutions Architect Resume Examples & Samples

  • Work cross-functionally both internally and with our partners to support the technical and architectural development, design and readiness of Powered by HDS cloud services
  • Work cross-functionally with business stakeholders to technically and architecturally define, package and bring to market market-ready CSP cloud use cases
  • Help identify and prioritize CSP use cases for development
  • Be responsible for championing and evangelizing market-ready CSP cloud use cases to ensure market fit and effective deployment and launch
  • Execute on tactical plans to drive incremental cloud service provider program adoption and growth
  • Collaborate with other HDS organizations such as SPG, product management, cloud leadership and other organizations to support development and ensure alignment
  • Identify, manage, and raise appropriate visibility to risks and issues
  • Ability to travel ~30% of time 
69

Cloud Service Provider Technical Sales Specialist Resume Examples & Samples

  • Bachelor of Science degree in Business with a technical aptitude, Computer Engineering, Electrical Engineering or a related field
  • 5 years of technical sales, customers engineering, or pre-sales support
  • Strong knowledge of cloud data center architecture, applicable standards, and the operational processes
  • Strong interpersonal skills with proven track record of cross-group collaboration
  • Deep knowledge of Intel architecture offerings and fellow traveler solution offerings targeted at cloud service provider data centers and infrastructure
  • Working knowledge of Cloud Service Provider (CSP) business models and key performance indicators
  • Knowledge of fundamental networking and storage technologies
  • Knowledge on IT or Cloud Data Centre infrastructure, including server & storage platforms, Virtualization and Operating systems
  • Ability to travel up to 20% of the time
70

AP Cloud Service Portfolio Sales Leader Resume Examples & Samples

  • Deliver Cloud service portfolio Signing and Revenue target in AP Region
  • Build annual and semi-annual business plans for assigned segment
  • Be the Cloud service portfolio advocate internally and externally
  • Lead Cloud Solutioning as part of sales pipeline through execution fo Cloud First process
  • Evangelise and differentiate Cloud Service portfolio in competitive selling environments
  • Enable the Markets to deliver business results
  • Operational command of the business through account / opportunity knowledge
  • Represent Markets offerings needs in AP and WW
  • Strong business acumen. 15+ years of professional experience in IT industry
  • Proven track record in Cloud
  • Proven track record in achieving business results in complex cross-functional multi-dimensional business
  • Experience in enterprise and commercial customer segment
  • Knowledge and understanding of channel business
  • Understanding of SI business
  • Experience in working on large complex organizations
71

AP Cloud Service Portfolio Sales Leader Resume Examples & Samples

  • Lead Cloud Solutioning as part of large Strategic Sales opportunities
  • Experience in enterprise customer segment
  • Working knowledge of Telco, Banking, Public sector industries is a plus
  • Experience in working on large complex deals
72

Senior Engineer Cloud Service Operations Resume Examples & Samples

  • Bachelor’s degree in Computer Science or related field
  • 3+ years of relevant experience in engineering or running an application platform service
  • Basic networking knowledge (HTTP/TCP/Load Balancing/Firewall/DNS)
  • Experience in designing and running integration PSR tests (Performance, Scalability, Reliability)
  • Familiarity with Mobile Application lifecycle
73

Cloud Service Reliability Engineer Resume Examples & Samples

  • Deployment, upgrades, configuration and maintenance of the cloud platform
  • 3+ years of infrastructure engineering with experience on Linux, x86 hardware, networking (DNS, Routing, Switching) and storage technologies
  • Experience with Public Cloud technologies and services such as Amazon Web Services, Microsoft Azure, etc
  • Experience with virtualization technologies like Open Stack, VMWare and Cloud Foundry
  • Experience with automation tools (Ansible/Puppet or Chef), IDEs (Eclipse), Source Code mgmt. (GIT/Stash)
  • Strong analytical and problem solving abilities
  • Experience with programming languages like Python or Java a plus
  • Bachelor’s degree in Computer Science, Information Systems or related field. Advanced degree a plus
74

Cloud Service Provider Account Executive Resume Examples & Samples

  • Account Management track record demonstrating ability to accurately forecast and expand an existing multimillion dollar business over 2+ years with a Cloud Service Provider
  • Business Development track record demonstrating ability to drive complex sales process and partner with System Integrators, OEM or other that results in winning a new commercial contract at a Cloud Service Provider
  • Business Travel is required
  • Fluency in both French and English languages
75

Cloud Service Delivery Lead-it Resume Examples & Samples

  • Provide a single point of contact for all cloud services and solutions – both public and private
  • Work with Service Delivery Teams to rationalize their application portfolio (buy/hold/sell)
  • Bachelor's degree in CS or technology related field. Advanced degree preferred
  • 5+ years working with cloud technologies
  • Working in partnership with global teams
  • Application development experience a plus
76

Cloud Service Delivery Lead Resume Examples & Samples

  • Organize and prioritize new service requirements for assigned Service Delivery Teams
  • Create a pipeline (prioritized list) of applications to migrate to the cloud
  • Demonstrated experience in driving adoption of a DevOps culture
  • Demonstrated experience in delivering complex global enterprise solutions
  • Prior professional services consulting experience
  • Knowledgeable in software quality concepts
77

Cloud Service R&D Software Engineer Resume Examples & Samples

  • Work closely with engineers on the team locally and from our global R&D sites to help design and build the next generation cloud platform for delivering, and managing desktops and applications
  • Take requirements (for both customer facing features and internal enhancements) to design and implement solutions which will be delivered at a high cadence to the cloud service
  • Write and execute automated feature and regression tests as part of daily development. Everything you do will be automated ready for cloud scale deployments
  • Play an active hands-on role across the entire Software Development Life Cycle, including helping to deliver your software into production and ensuring that it continues to operate as designed
78

Cloud Service Reliability Engineer Resume Examples & Samples

  • Experience as a ScrumMaster for a software development team
  • Solid understanding of Agile processes and methodologies
  • Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP) desirable
  • Comfortable establishing and contributing to a culture of continuous improvement
79

Cloud Service Reliability Engineer Resume Examples & Samples

  • 3+ years of infrastructure engineering with experience on Linux, x86 hardware, networking and storage technologies
  • Experience with a high level programming language like Python, Ruby, go, etc
  • Good organizational, management, written and verbal communication skills
80

Head of IT & Cloud Service Delivery, Rnea Resume Examples & Samples

  • You will ensure service delivery execution efficiency
  • You will ensure end-to-end Project Management control and good communications with customers to ensure partnership and corporations through customer project delivery
  • You will responsible for driving and supporting services sales grow by high quality of project delivery
  • You will be responsible to build a productive work environment for individuals and own organization
  • Drive performance management (process)
  • Drive competence development of the regional service delivery organization meet business requirement
  • Conduct Resource management to ensure the organization productivity and delivery efficiency
  • Look after unit finance within your group
  • Education: M.SC, MBA or equivalent through experience
  • 5 to 10+ years of experience: Have been in regional leader’s role is a plus (crystal’s view: 10+ would be difficult and result in having 50+ old candidate)
  • Engagement and partnership with customers in Japan or China
  • Domain experience: Proven track record on IT and Cloud business/project/program related
  • Deep understanding of Service Delivery process, models, and strategy, solid knowledge and experience on Project Management
  • Knowledge of the sales process in telecom and IT industry
  • Good Customer and market insights esp. in Japan and China
  • Excellent Social and communication skills
  • Financial acumen and skills
  • Formulating strategies and concepts to ensure the high quality delivery
  • Adhering to principles and values
  • Leading, supervising, and responding to change in a high pace environment
81

Planning & Budgeting Cloud Service Administrator Finance Resume Examples & Samples

  • Support the design, development, implementation and ongoing administration of the enterprise Planning, Budgeting and Forecasting (PB&F) system
  • Work closely with the PB&F user community to design, develop and maintain PB&F reports
  • Assist the Planning and Budgeting team with the design, development and delivery of training to PB&F application users and provide ongoing training support
  • Assist the IT support team in the design, development, implementation and ongoing maintenance of Planning application interfaces
  • Perform the role of a business liaison to the Finance IT support team and business consultant to the Planning, Budgeting and Forecasting stakeholders
  • Maintain expertise related to planning, budgeting and forecasting business processes and ensure the PB&F tool is configured to effectively support current and future requirements
  • Possess an understanding of the Finance data and system environment including the Financial Data Warehouse, PeopleSoft Financial Modules and Data Integration Hub
  • Working knowledge of Generally Accepted Accounting Principles and financial reporting
  • Bachelor’s degree in Accounting or Finance (IT focus preferred)
  • Familiarity with accounting system procedures, and General Ledger systems
  • Experience with PC based office tools, specifically Excel
  • Excellent quantitative, statistical, and data analysis and interpretative skills
  • Strong written and oral communication skills to enable effective engagement with business partners
  • Ability to be flexible and adapt approaches based on evolving business requirements
  • Effective project management, process planning and implementation skills; excellent time management and prioritization skills
  • Quick learner with a desire to continually build his/her skill set and experiences
  • An orientation toward operational excellence and continuous improvement
  • Experience with Planning and Budgeting Cloud Service (PBCS), Oracle Hyperion Planning, Essbase, and/or other comparable applications
  • Strong GAAP and STAT insurance knowledge
82

Cloud Service Delivery Lead Resume Examples & Samples

  • BS/BA degree. Other qualifications with adequate experience will be considered
  • 7+ years proven professional and technical industry experience
  • Leading a technical team
  • Systems or application administrator and enterprise environment
  • Supporting and managing systems and/or application engineers
  • Ellucian Colleague and SharePoint in a production environment
  • Analytical and technical problem-solving
  • Willingness to engage in process improvement and developing new efficient means of execution
  • Ability to adapt and learn quickly
83

Cloud & Service Provider Program Manager Resume Examples & Samples

  • Manage complex solution execution program: large project and multi businesses with high added value (eg: solution level 3)
  • Manage a team of project managers, in a complex environment (multicultural / multi organizational)
  • Lead projects, monitor progress, assess & manage the risks in order to meet customer satisfaction and project profitability
  • Contribute strongly to the project manager’s community
  • Minimum of 5 years experience managing large, complex, multi-geography projects
  • PMP certification (or equivalent)
  • In-depth knowledge of segment offer and solutions
  • High technical ability with relevant products and solutions
84

Cloud & Service Provider Territory Manager Resume Examples & Samples

  • This role carries a sales quota which is revenue based
  • The Veeam Cloud and Service Provider Program (VCSP) Territory Manager (TM) is responsible for new sales and relationship activities such as developing and managing key strategic accounts, driving VCSP partner business for Veeam cloud solutions, using solution selling to drive creation of Veeam based offerings, maintaining effective communications with appropriate executives, and driving revenue and consumption of Veeam Software
  • As an Industry Expert, the VCSP TM is expected to build account/business plans with partners -- including sales, marketing, operations, financials and other key components
  • The VCP TM is responsible for the execution and achievement of the plans including: solution development, GTM activities, and revenue goals
  • Works with regional sales team to advance opportunities to closure, including Systems Engineers to technically qualify and deliver product demonstrations
  • Develops sales pipeline by proactive calling to convert sales conversations to identified prospects
  • The VCSP TM will be responsible for prospecting and onboarding New VCSPs to the VCSP NA Program
  • The VCSP TM should provide thought leadership and might also be asked to develop materials and present at partner, regional or national events to help Veeam increase our prestige in the industry
  • Updates and maintains the Veeam CRM system
  • Drives and manages Executive relationships
  • Works in partnership with other Veeam sales teams
  • Recruits and on boards new VCSP accounts derived from inbound and outbound marketing
  • Develops a solid working knowledge of Veeam Software products and the benefits they provide to Cloud/Hosting/Service Providers
  • Bachelor’s Degree required (a combination of education and experience will be considered)
  • Ten (10) years enterprise software sales; five (5) years field sales to and with Cloud/Hosting/Service Providers
  • Experience with VMware and/or Microsoft desired
  • Knowledge of virtualization technology desired
  • Must have a significant track record of accomplishment selling in the target market
  • Proven relationships in top tier Cloud or Hosting provider accounts and an ability to open new accounts
  • Exceptional verbal and written communications skills
  • Be comfortable working in a fast-paced environment where roles and responsibilities change quickly
  • Ability to travel throughout assigned geography
  • Must have an in-depth understanding of technology trends and issues and their impact business
  • Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
  • This position reports to the VP NA VCSP
85

Cloud Service Lab Manager Resume Examples & Samples

  • Deployment, upgrades, configuration and maintenance of the cloud lab
  • Development and execution of tests to measure and ensure levels of availability and performance
  • 2+ years of infrastructure engineering with experience on Linux, x86 hardware, networking (DNS, Routing, Switching) and storage technologies
  • Experience with automation tools (Ansible/Puppet or Chef)
86

Cloud Service Automation Deployment Specialist Resume Examples & Samples

  • HS Diploma
  • 3 + years of experience working in systems automation
  • 3 + years of Experience with the ServiceNow Platform
  • 5+ years of experience in Automation
  • ServiceNow Certification
87

Cloud Service Delivery Management Consultant Resume Examples & Samples

  • Participating and managing strategic initiatives and projects that support the optimization and overall delivery quality of the Cloud Service delivery for customers
  • Work in collaboration with technical teams and optimize the scheduling of resources and overall end to end process from request to delivery of initiatives
  • Manage and help with key deliverable schedule conflicts and work with cross functional hosting, product management and customer partners towards amicable solutions
  • Provide leadership and mentoring to experienced and less experienced managers and individual contributors
  • Consume and be the voice of customer in enhancing and improving the standard Oracle service management processes that support the rapid growth and improve the overall delivery of Oracle’s cloud solutions to internal service management teams
  • Be the customer advocate within the cloud service organization
  • Management of customer escalations and work closely with members of the Cloud Services Delivery organization to support all aspects of SaaS hosting delivery for assigned customer accounts
  • Skilled at establishing and managing cross functional relationships
  • Ability to measure cloud KPIs and define new ones as per business needs
  • Exceptional problem solving, issue resolution and customer service skills
  • Comfortable working in a highly matrix environment
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Work closely with management towards service level measures and share metrics based dashboards to improve operational excellence
  • Locate and define new process improvement opportunities
  • Participate in customer service health and business review internally with the account management team and externally with customer to represent hosting services ( as need arises)
  • Minimum required: Bachelor’s degree in information systems or related field preferred
  • Demonstrated prior management of operational metrics and measures with applied experience on improving service excellence
  • Minimum 10 years of work experience with increasing levels of responsibilities as a service delivery manager, customer success manager or technical program management
  • Minimum 3 years of demonstrated prior experience of service delivery in a SaaS, IaaS or PaaS delivery organization
  • Self-motivated, excellent work ethic, goal oriented and strong team player
  • Knowledge of ITIL framework
88

Sales Manager ICT / Cloud Service Resume Examples & Samples

  • As our Sales Manager you will grow and lead a team of Cloud Sales Specialist (CSS) selling into the SMB segment (20 -150 employees, size organizations). In addition to selling Cloud services the team will also have the ability to pull through Fixed Voice, Data, Mobile and traditional PABX
  • Focusing on the SMB (20 – 150 employees) segment, the Sales Manager has overall accountability for revenue growth through the development and implementation of customer and prospect growth strategies in NSW, through identifying opportunities to sell cloud services directly selling or working with our key partners to grow revenue
  • You will lead, coach and develop a team to ensure they meet and exceed their business targets and executes strategies to grow Optus market share
  • Success in this role will be evident through the achievement of revenue growth targets, increased penetration of services into the Optus SMB customer base and a high level of staff engagement of the team
89

Cloud Service Development Engineer Resume Examples & Samples

  • Experience running a multi node Puppet Enterprise environment
  • Experienced in writing modules in Puppet
  • Experience with Apache or other application server configuration like Tomcat, Websphere, Jboss EAP
  • Experience middleware deployment and release management tools like XebiaLab, Urban Code Deploy is required
  • Familiarity with the software development life cycle
  • Excellent troubleshooting and analytical skills
  • Ability to thrive in a team environment
  • Experience with Bitbucket, Nexus, Artifactory and Jenkins or other continuous integration systems
  • Experience with highly available enterprise environments utilizing scaling solutions, load-balancing and proxy servers
  • Working knowledge of REST, web services
  • Familiarity with web application frameworks
  • Familiarity with identity, authentication and authorization frameworks such as LDAP, Kerberos, Active Directory, SAML
  • Familiarity with relational databases and noSQL databases
  • Good understanding of the public clouds like Azure, AWS and their deployment and operating models
  • Understanding of central logging, log analytics tools like Splunk, service Dashboards and integration with service management tools like Service Now
  • Knowledge of broader network infrastructure components (e.g. TCP/IP, Active Directory, VPN, LB, firewalls) - 4 years
  • Programming/Scripting skills preferred (e.g. PowerShell, Python, Bash, Ruby, Perl, etc) - 5 years
  • Infrastructure management concepts, integration, and practical automation opportunities. - 5 years
  • Network security concepts, approaches, technologies and enforcement methods - 4 Years
  • Server platform concepts, technologies, and implementation methods with an emphasis on converged networking.- 4 years
  • Configuration management tools such as Puppet. - 2 years
  • Communication and writing skills
  • Strong Linux and Windows-based systems administration skills in a Cloud and Virtualized environment. - 5 years
90

Oracle Planning & Budgeting Cloud Service Resume Examples & Samples

  • Identify business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations
  • 3+ yrs relevant experience implementing one or more EPM technologies
  • 6 months+ relevant experience implementing Oracle Planning and Budgeting Cloud Service
  • Willingness for weekly client-based travel, up to 80-100% (Monday — Thursday/Friday)
91

Oracle Planning & Budgeting Cloud Service Resume Examples & Samples

  • Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation
  • 2+ yrs relevant experience implementing one or more EPM technologies
  • 2+ years experience leading workstreams or small teams
92

Oracle Planning & Budgeting Cloud Service Resume Examples & Samples

  • Experience with program leadership, governance and change enablement
  • Develop and manage vendor relationships
  • Lead workshops for client education
  • Assist and drive the team by providing oversight
  • 6+ yrs relevant experience implementing one or more EPM technologies
  • 2+ years experience leading and managing project teams
93

Cloud Service Center Resume Examples & Samples

  • Able to set up development guidelines and methodologies
  • Work on projects with mixed technologies, Java/JavaScript
  • Beyond coding, willing to take lead positions in the projects
  • Act as trusted adviser to the customer
  • Manage customer expectations and avoid any escalations
  • Support the pre-sales activities
  • Independently run initiatives to improvise processes or provide new process steps
  • Work on projects executed across geographies and cultures
  • Ready to travel for assignments up to 25% of working time
  • Possess at least 3 years of experience working in a professional software development capacity
  • Ideally mixed with system integration or consulting experience
  • University degree, preferably in engineering (bachelor in engineering, or master degree in computer applications, business administration, or science)
  • Hands on experience with SaaS and PaaS architecture, scale, security and operations
  • Ability to contribute to architecture discussions, helping the team to architect and design a system
  • Familiar with the development lifecycle: evaluating functional specs, preparation of technical specs, coding, reviews, unit testing, technical issue resolution
  • Ability to research, prototype, design, code, test, and document new features and enhancements for software applications
  • Hands-on Java experience
  • Experience with Java based frameworks (ex. Spring)
  • Experience with client side programming interaction with JavaScript and/or a library such as jQuery
  • Experience with one of the databases: Oracle, SQL Server, MySQL, etc
  • Exposure to project management or project management methodologies is an asset
94

Senior Consultant Oracle Identity Cloud Service Resume Examples & Samples

  • Oracle Software as a Service (SaaS) Applications, such as ERP, HCM, and CRM
  • To act as ambassadors for Oracle Solutions throughout a customer engagement
  • Work with customers transforming OnPremise implementations to Cloud implementations or develop fresh Cloud implementations for new Oracle customers
  • Collect implementation requirements and convert them into tangible deliverables
  • Degree educated or equivalent
95

Cloud Service Architect Resume Examples & Samples

  • Develop a strategy and roadmap for Office 365 and Azure services
  • Participate and be accountable for the delivery of new cloud services through project and non-project delivery methods
  • Serve as an architectural resource for projects and other solution development activities; provide the direction and support to Solution Architects for the aspects related to their Topic Area for all solutions developed
  • Create and maintain Reference Architectures and Standards
  • Work with the governing bodies and management to create, publish and promote strategic direction
  • Create guidelines, technical recommendations and white papers, consolidating the input from a variety of sources and Subject Matter Experts
  • Minimum ten years of relevant experience from a professionals services organization or similar environment
  • Bachelor’s degree from an accredited college or university
  • Demonstrated experience working with a distributed international team, across cultures and time zones with minimal supervision
  • Experience with IT architecture development
  • Knowledge of industry standards (such as TOGAF, ArchiMate, BPMN) is preferred
  • Strong ability to interact with all levels of the organization (from junior staff to senior executives)
96

Cloud Service Manager Resume Examples & Samples

  • Plan, build and deliver the cloud vision by providing technical expertise and guidance in cloud technologies
  • Provide proven infrastructure deployments through continuous configuration automation (patterns and repeatable code)
  • Provide operational support for Cloud environment, inclusive of network, storage, compute, OS, and application services
  • Work with business units to enable migrations from on premise deployments to a public cloud environment
  • Develop an agile deployment process to improve time to market for infrastructure request
  • Work with a team of Architects and Engineers to develop approaches for cloud services
  • Able to corral and coordinate significant volumes of information and provide insights into both qualitative and quantitative data
  • Provide outputs that can contribute to management of the live services
  • Develops own ideas, or the ideas of others, making all the necessary observations and tests and carrying them through to a full practical demonstration, wherever viable and feasible. Where necessary, designs data collection tools and techniques for both qualitative and quantitative data
  • Identifies and responds to the key business drivers and those areas of business need which are not adequately supported by current and planned IT, within the strategic planning time frame. Develops the strategic response to the business requirement, and produces business cases for recommended new applications of information and communications technologies
  • Reviews new business proposals and provides specialist advice on information management, including advice on and promotion of collaborative working and assessment and management of information-related risk
  • Develops models and plans for the implementation of the strategy, taking advantage of opportunities to improve business performance
  • Well versed in cloud constructs from AWS, Azure and other Tier 1 providers
  • Proven ability with java, powershell or 3rd party software tools to create and deploy infrastructure as code
  • Proven design, planning and implementation experience with all infrastructure components including Storage, Network and Compute technologies
  • Experience with enterprise architectures a plus
  • Experience in developing low level designs
  • Work as part of a team to execute regionally while maintaining a global view
  • An up to date knowledge current technology and IT service management
  • A demonstration of keeping abreast of trends in the IT industry
  • A proven knowledge of working in a multi partner outsourced environment
  • A sound grasp of utility business and partnering and knowledge of the full IT lifecycle will be essential
  • Demonstrates consistent alignment with the core National Grid Leadership Qualities, Creates the Future, Consistently Delivers Great Performance, Builds Relationships, Develops Self and Others
  • Keeps overall objectives and strategies in mind, is not unnecessarily deflected by matters of detail
  • Keeps commercial aspects continually in mind when taking actions or making decisions
  • Is proactive, takes action and anticipates opportunities
  • Acquires understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better understood concepts, models or previous experiences
  • Relevant regulatory and industry standards and good practice. In particular ITIL
  • Familiar with third party products and services and service level agreements knowledge
  • Techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of IT services
  • Methods and techniques for structured reviews, including reviews of technical diagrams, test plans, business cases and any other key deliverables. Examples: peer review, formal technical review
  • Educated to degree level in a relevant discipline or an equivalent combination of education, training, and experience
  • Experience in Service Architect / Service Strategist disciplines in an IS function
  • ITIL v3 certification highly desirable
97

Cloud Service Delivery Manager Resume Examples & Samples

  • In partnership with the sales and pre-sales teams, formulate and execute a strategy to migrate ISV applications from on-prem or cloud deployments to OPC services
  • Working with the ISV pre-sales team and development to develop a production architecture to migrate the ISV applications into production environments on OPC
  • Develop an enablement plan to transfer knowledge to ISV on best practices to install, configure and manage OPC services
  • Project managementexperience coordinating activities of a virtual remote team, sales and pre-sales engineers
  • Experience with Terraform, Hudson, Chef, Puppet,and/or scripting languages (Python, Perl, etc.) scripting application deployments into cloud platforms (i.e.,. orchestration)
  • Technical and customer-facing skills that will allow them to be the technical interface between Oracle Cloud teams and partner
  • Willingness to travel up to 50%and ability to work autonomously is highly desired