Automation Manager Resume Samples

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D Brakus

Delmer

Brakus

230 Tromp Cove

San Francisco

+1 (555) 378 0867

230 Tromp Cove

San Francisco

Phone

p +1 (555) 378 0867

Experience Experience

Houston, TX

Automation Manager

Houston, TX

McCullough LLC

Houston, TX

Automation Manager

Establishing capital budgets and forecasts, identifying total business impact of initiatives, and demonstrating payback for projects
Ensures proper installation, operation and maintenance of all equipment and components that support the facility and system including: DDC field panels, PLC control panels, HMI's (Human-Machine Interface), programming logic, database software, control loops, floor level network controllers, sensors, controllers, low voltage control/power loops up to 277V, computer servers, network switches that support various equipment throughout the facility which includes HVAC, Process Water, Process Waste, Fire Panels, Lab, R&D Freezers/Refrigerators/Incubators, GxP equipment and other systems
Provide technical support for utility systems including but not limited to: purified water systems, compressed air systems, chilled water systems and steam systems
Participate on cross-functional teams, who address specific problems, facilitate discussion and research, enabling procedures to become more efficient, and to build and enhance interdepartmental relationships
Provide escalation point for the effective removal of blockers and escalation at all levels
Stay current on developments in the field of instrumentation and control technology and GSK-Standards
Managing and leading interaction with the site project management team and the GMS central organisation for automation projects

San Francisco, CA

Marketing Automation Manager

San Francisco, CA

Watsica and Sons

San Francisco, CA

Marketing Automation Manager

Develop, manage and execute marketing campaigns using the Eloqua platform
Evaluate, implement and manage new marketing platforms and vendors to support the firm’s marketing technology ecosystem and improve overall performance
Work with campaign, product, and segment managers to build and execute strategic campaigns in Marketo and measure and report on results
Develop and execute inbound marketing, demand generation, lead management and automated digital marketing programs to drive revenue
Analyze and report on email campaign performance; communicate results and provide/implement improvement recommendations
Work independently as well as with other teams to develop engaging and well performing email campaigns
Analyze performance metrics and develop campaign, content and workflow recommendations

present

Chicago, IL

Senior Marketing Automation Manager

Chicago, IL

Ratke, Champlin and Prohaska

present

Chicago, IL

Senior Marketing Automation Manager

present

Work with designers and developers to create web pages, landing pages and emails and define A/B testing to optimize performance
Optimization of email marketing performance through A/B testing, email lifecycle management, personalization, creative, and content management
Design and manage Pardot workflows and execute highly targeted campaigns including emails, landing pages, nurture streams
Work with marketing, business development and sales to coordinate campaigns and insure effective communication streams to target segments
Develops strategy for engaging and converting leads. Work with a team on campaign scheduling and execution using UBM marketing automation platforms
Analyze previous email marketing campaigns to evaluate past ROI and make improvements based on those findings
Create and manage to administration process that ensure quality execution

Education Education

Bachelor’s Degree in Marketing

Ohio University

Bachelor’s Degree in Marketing

Skills Skills

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Good presentation skills
Leads and/or contributes to strategic work (highly complex and crosses multiple organizational boundaries) and influences team members and business partners
Strong understanding of system and application performance characteristics
Knowledge and Experience of the following systems would be an advantage
Representation of automation at change control reviews and site quality review teams
Machine design in SolidWorks or Allen Bradley PLC programming
Ability to become a subject matter expert in regard to debug and troubleshooting of the specified equipment
Interact courteously and professionally with clients, other engineers, managers, subcontractors, and other communications as assigned
Build a strong relationship with the management team of the Distribution Center

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Marketing Automation Manager Resume Examples & Samples

Eloqua 10 certified preferred with experience as an Eloqua Administrator required
Experience with Eloqua/CRM integration and experience using the Eloqua Program Builder
B2B experienced preferred
Proven experience interfacing with high-level marketing and sales executives required

Marketing Automation Manager Resume Examples & Samples

Serve as marketing’s “Go-to” expert, responsible for execution of all email campaigns, campaign landing pages and integrated lead management
Be the resident expert and business unit relationship lead with our email / marketing automation platform (Eloqua)
Collaborate extensively with a team of Channel Marketing Managers on campaign strategy, creative, targeting, offer development, test design, QA/QC, execution and reporting
Streamline workflow and creative production processes in conjunction with our Corporate Marketing design teams and eDistribution team, expanding use of templates, dynamic content blocks and other efficiency and personalization tools
Support and advance our continuous campaign optimization efforts, including analyzing campaign results and tests, gleaning insights from the results and actively contributing new ideas for future tests and program enhancements
Collaborating on process automation, including trigger based campaigns, auto-responders, and nurture programs
Ability to work with and within our corporate compliance systems to secure necessary approvals, ensure CAN SPAM compliance, and promote best practices for permission management and unsubscribe management
5+ years professional experience, with a minimum of 2+ years experience with primary responsibility for execution using an ESP or SaaS marketing automation suite, supporting Email Marketing and Lead Generation programs (preferably B2B), either client-side or at a service provider
Hands-on experience with a marketing automation platform such as Eloqua, or Marketo, or an email platform like Responsys or ExactTarget
Experience with a CRM platform such as Salesforce.com or Microsoft Dynamics to manage client and prospect databases and report on campaign execution and effectiveness
Strong HTML knowledge and web development proficiency, including best practices for cross-client compatibility/consistency. Sound design sense and creative sensibility
Ability to apply segmentation, a/b testing, and personalization strategies
Be proficient in Microsoft Office, including Word, Excel, and PowerPoint

Marketing Automation Manager Resume Examples & Samples

Ability to work with marketing & sales managers to design, execute and track multi-channel marketing programs (including: email, direct, events, webinars, seminars, trade shows) using a marketing automation platform (Marketo – but other platform experience will work)
Desire to research and implement innovative tools and technology into current campaigns to optimize performance
Ability to coordinate multiple marketing efforts from the Americas team into streamlined nurture path(s) to improve funnel stage conversions and maximize ROI
Ability to work with marketing and sales counterparts to provide an integrated and fluid experience for the end user
3+ years Marketing Automation Experience including program execution, reporting, tracking, sales enablement tools
Basic knowledge of system integrators: APIs, cloud connectors: microsite, webinar and automated lead capture tools
CAN-SPAM & CASL expertise
Bachelor’s in Marketing, Communications or a related field
2 - 3 years of Marketo experience
Must be able to manage the details
Outstanding interpersonal and team skills with a track record of developing good working relationships (especially with Field Sales and marketing)
Will consider remote employees

Marketing Demand Automation Manager Resume Examples & Samples

Own the Eloqua feature/functionality deployment roadmap to help improve the speed and effectiveness of the region’s go-to-market strategy
Act as the eloqua technology ambassador in the organization to help drive the adoption of the roadmap
Work with the campaign owners to develop demand generation targets for each campaign and work with them to achieve the targets
Work with the data segmentation team to provide business requirements for data analysis and reporting
Develop insights from these analyses to help improve the campaign planning process
Lead the planning, implementation, measurement and optimization of demand generation strategies for the campaigns
Advise teams on industry best practice on marketing automation and demand generation
Need to provide recommendations based on insights gathered through the analysis and present it to stakeholders
Own the buyer’s journey and define appropriate interaction plans and KPIs for each stage of the journey
5-8 years of agency / in-house experience
Hands-on and in-depth knowledge of Eloqua
Experience of directing and leading the set-up and deployment of various Eloqua features
Have experience in designing and optimizing the buyer’s journey
Possess experience in designing Integrated marketing campaigns across the buyer journey
Excellent business mapping and scoping skills
Metrics/KPIs focused
A good team player

Infrastructure Build & Automation Manager Resume Examples & Samples

Automate, simplify and standardise processes where possible
Proactively engage with key stakeholder groups to ensure service provision aligns with Business needs
Ensure adherence to standards and influence solutions towards the Infrastructure future state model.Deliver system and environment automation for on premise and AWS deployments using Puppet, Ansible, Chef etc
Develop a continuous integration pipeline using Git, Jenkins, Foreman etc
Contribution to Infrastructure Service Catalogue
Leverage Ericsson Group resources where practical
Analysis of service related trends and recommendation of technology change or improvements that better fit business needs
Keep up to date with business road maps, technology road maps and feeding wider business requirements into central infrastructure and engineering teams
Create a vision and provide technical strategic leadership for building, managing and deploying centralised infrastructure services for all operating countries
Embed a can-do ownership culture within all areas of the team
Guide the team into a new structure, implementing simple and efficient process and governance to allow the team to successfully deliver the functions imperatives
Take ownership of technology infrastructure across all domains and countries moving EBMS away from disparate IT compute platforms and delivering global economies of scale. Making best use of existing Ericsson capabilities
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Marketing Demand Generation Automation Manager Resume Examples & Samples

Marketing Campaign Management: leverage demand generation best practices to design and run the marketing campaigns that are powered by, Eloqua, the marketing automation platform
4+ years of digital marketing experience building and managing inbound and outbound integrated email-centric marketing programs
Experience in driving lead generation efforts within digital channels
An understanding of, and experience with, modern marketing models including lead scoring, pipeline design, and automated campaign frameworks
Examples of using analytics and data to make impactful marketing decisions
Proficiency in marketing automation (Eloqua and Salesforce a plus), and business/marketing analytics platforms such as Google Analytics
The ability to lead through influence and affect results in matrixed organizations

Marketing Automation Manager Resume Examples & Samples

Initially, position will be a team of “one” supporting Eloqua project requests via our ticket request system. Collaborate with U.S. Marketing Automation team to get processes and templates in place to support smooth project implementation and management using a ticket based request approach. The goal is to have a single corporate Marketing Automation team with two locations – North America and India
Over time, plans are to hire several team members to expand capacity and offload occasional Eloqua marketing users in order to provide greater efficiency and quality
Mentor, train and support local team
Support lead scoring, lead nurturing, user management, reporting and system upgrades
Support automated email signature platform configuration and distribution lists
Confident and clear communication, writing, and influencing skills
10+ years in marketing or supporting marketing (digital marketing, demand generation, field marketing)
5+ years of experience in Excel data manipulation
3+ years of advanced and administrative experience with marketing automation platform including contact data management (Eloqua 10 is a plus)
2+ years of experience in high-tech, B2B campaign environment
2+ years of experience in managing a small team including hiring
Strong understanding of marketing processes including campaign execution, A/B testing and measurement
Understanding of evolving online marketing strategies and concepts
Location - at an existing Polycom India office (Hyderabad preferred)
Experience with our current vendors is a plus: Polycom uses Oracle Eloqua, On24 webcasting, Lookbook HQ, Adobe Experience Manager CMS, and EverString Predictive Analyst

Marketing Automation Manager Resume Examples & Samples

Plan and execute promotional campaigns using multiple communication channels including email, push, and in-app messaging. Own the process from start to finish, including copy, segmentation, testing, execution, and performance analysis
Improve likelihood of users taking key actions, including upgrading, by optimizing behavior-based communications
Automate and improve marketing communications using a set of tools including, but not limited to, Mixpanel, Google Analytics, and Mailchimp
Own the experimentation calendar and turn MileIQ into an organization that is constantly testing and improving engagement through findings
Coordinate campaign activity across multiple departments and marketing activities to ensure all stakeholders are involved and aware of ongoing efforts
Methodically and systematically capture the results of experiments for archiving purposes and sharing with teams across the company

Robotics Process Automation Manager Resume Examples & Samples

Manages one or more teams of business analysts implementing and supporting Robotics Process Automation with a focus on Supply Chain, Procurement, Accounts Payable and other transactional functions
Provides direction and technical leadership on complex, high impact projects and in all phases of the development and implementation process
Maintains appropriate staffing requirements to meet operational needs
Contributes to formulation of strategies for business analysis and process automation within several functional areas that are part of Enterprise Supply Chain
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions
Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
Demonstrates a comprehensive understanding of how robotics process automation throughout the enterprise collectively integrates to contribute to achieving business goals
Provides evaluative judgment based on analysis of factual information in complicated and unique situations
Responsible for delivery of end results and shared responsibility for budget management which directly impacts the Enterprise Supply Chain Systems area; accountable for resource planning
Ensures essential procedures are followed and contributes to defining standards
Persuades and influences others through strong communication and diplomacy skills; may negotiate with external parties
BS/BA degree or equivalent combination of education/experience
Senior level hands-on experience in automating business processes using Robotics Process Automation (RPA) tools such as WorkFusion
Comprehensive understanding of operational processes within financial functions such as Procurement, Accounts Payable, General Ledger, Contracts/ Sourcing etc
Must possess excellent written and verbal communication skills with ability to effectively communicate at all levels of organization
An aptitude for problem solving and logical thinking, with the ability to breakdown complex problems and formulate systemically responsible solutions
Command over flow-charting and business process documentation with the ability to independently explain technical details to non-technical audience
Possess excellent people management skills with an ability to motivate, manage and lead teams through change and ambiguity
A self-starter who delivers high quality work and can lead his/her team to adapt to new challenges in a high performance environment
Proven configuration experience with business applications (for example: Oracle or SAP ERP, Concur T&E etc
Ability to coordinate with various technology organizations and operations staff for complex system troubleshooting
Minimum 7 years Business Process Automation experience, Robotics Process Automation configuration desired
Prior Project Management experience desired

Marketing Automation Manager Resume Examples & Samples

Campaignconfiguration and workflow in Eloqua, including email, landing page, and forms,campaign canvas and segment configurations
Partner with fieldmarketing managers, to assist with content requirements for the digital andcommunications marketing efforts to ensure minimal requirements are met forbuilding campaigns, and aligning goals of the campaign to business priorities
Enable demandgeneration campaigns to drive revenue, using best practices in marketingautomation, lead management and revenue performance management
Collaborate with themarketing team along with the sales organization on analyzing and interpretingdata from marketing systems and tools to optimize campaigns based on generatedreports, including tactic analysis and performance
Provide ongoinganalysis and recommendations to drive process improvements and creation ofmaterials and templates that align to our operational strategy
Investigate,evaluate and ensure campaign assets meet minimal requirements to support fulluse of Eloqua tactics and strategies, including proper asset development andappropriate nurture assets to drive execution of Eloqua based campaigns
Manage additionalmarketing systems and tools such as Salesforce, MailChimp, Cvent, Eventbrite,etc
Additionalmarketing campaign development as needed included portfolio marketing campaignswith high-level messaging and execution
Bachelor’s Degree(Business Management, Marketing or related field preferred) or equivalent workexperience required
Minimum 3-5 years’experience using Eloqua or similar marketing automation tools
Must havesignificant experience working with HTML, JavaScript, and CSS
Digital marketingexperience required, with a focus on developing campaigns for Eloqua in eitherCampaign Canvas or Program Builder
Must haveexperience creating or proofing email and landing page copy and graphics (whenrequired)
Superb projectmanagement skills. Proven ability to juggle multiple projects and effectivelyprioritize, adjust to multiple demands and meet deadlines
Demonstratedself-starter who is detail oriented, collaborative, and energetic
Requiresexcellent communication and people skills both written and verbal
Passionate abouttechnology and leveraging technology to drive sales
Salesforceexperience a plus
Demonstratedtechnical capabilities & experience
With writtenanalysis and interpretation of customer or campaign data
Excellent problemsolving skills and ability to present analytics findings to marketing team
With Excel andproficiency in Microsoft Office Tools. MOS Certification preferred

Marketing Automation Manager Resume Examples & Samples

Campaign configuration and workflow in Eloqua, including email, landing page, and forms, campaign canvas and segment configurations
Partner with field marketing managers, to assist with content requirements for the digital and communications marketing efforts to ensure minimal requirements are met for building campaigns, and aligning goals of the campaign to business priorities
Enable demand generation campaigns to drive revenue, using best practices in marketing automation, lead management and revenue performance management
Collaborate with the marketing team along with the sales organization on analyzing and interpreting data from marketing systems and tools to optimize campaigns based on generated reports, including tactic analysis and performance
Provide ongoing analysis and recommendations to drive process improvements and creation of materials and templates that align to our operational strategy
Investigate, evaluate and ensure campaign assets meet minimal requirements to support full use of Eloqua tactics and strategies, including proper asset development and appropriate nurture assets to drive execution of Eloqua based campaigns
Manage additional marketing systems and tools such as Salesforce, MailChimp, Cvent, Eventbrite, etc
Additional marketing campaign development as needed included portfolio marketing campaigns with high-level messaging and execution
Bachelor’s Degree (Business Management, Marketing or related field preferred) or equivalent work experience required
Minimum 3-5 years’ experience using Eloqua or similar marketing automation tools
Must have significant experience working with HTML, JavaScript, and CSS
Digital marketing experience required, with a focus on developing campaigns for Eloqua in either Campaign Canvas or Program Builder
Must have experience creating or proofing email and landing page copy and graphics (when required)
Superb project management skills. Proven ability to juggle multiple projects and effectively prioritize, adjust to multiple demands and meet deadlines
Demonstrated self-starter who is detail oriented, collaborative, and energetic
Requires excellent communication and people skills both written and verbal
Passionate about technology and leveraging technology to drive sales
Salesforce experience a plus
Demonstrated technical capabilities & experience

Marketing Automation Manager Resume Examples & Samples

Collaborate with the Sales stakeholders to foster strategic CRM integrations that best support Sales & Marketing operating and reporting requirements
Partner closely with product marketing and marketing demand gen teams to identify and prioritize specific campaign objectives, targets, content and workflow by market segment
Manage team in the architecture of the lead capture and management processes that need to exist between the MAS and CRM to ensure they are working seamlessly. Also, make enhancements to processing as required by business change or issue resolution
Utilizes expertise of product marketing to identify and communicate the most relevant and applicable metrics for measuring campaign effectiveness, prospect engagement, funnel advancement, conversion rate and ROI to identify successes and enhancement opportunities
Architect implementation of MAS & CRM solutions that allow for scalable, repeatable and comparable methods of measurement and performance tracking related to campaign activities
Analyze and report key performance metrics and provide insights to marketing team and executive stakeholders
3+ years of design and administrative experience with either

Robotics Process Automation Manager Resume Examples & Samples

Cost optimisation: Reducing cost through organisational change, offshoring, outsourcing, and shared service creation/evolution
Minumum 7 years of professional experience, with a minimum 5 years in consulting and financial services in a relevant position
Strong client relationship skills, including an ability to independently engage with clients
Strong people and project management experience
Experience in business process management and business process reengineering in Financial Services (Banking and Capital Markets, Insurance or Wealth management)
Experience in robotics process automation. Familiarity with Blue Prism, Automation Anywhere or UiPath preferred
Excellent communication skills, both oral and written

Marketing Automation Manager Resume Examples & Samples

Act as the product owner, instance architect and expert user of Marketo as we launch and expand its use
Provide marketers with consultative guidance on campaign design logistics and provide support for tactical execution of outbound marketing programs
Design, iterate and optimize nurture campaign tracks and lead scoring models
Champion list creation best practices and provide guidance to marketing stakeholders for segmenting and targeting database contacts
Ensure integration processes are running efficiently between Marketo and Microsoft Dynamics CRM, manage controls on marketing inputs and outputs to drive data cleanliness, and partner with IT professionals to resolve issues
Develop a reporting infrastructure and produce analytics for stakeholders on campaigns, leads and database health to enable the sales and marketing team to make data driven decisions
Evaluate, implement and manage new marketing platforms and vendors to support the firm’s marketing technology ecosystem and improve overall performance
Bachelor’s degree in marketing, business or related field
Minimum 5 years of marketing experience
Demonstrated experience administering a marketing automation system; Marketo experience preferred
Strong, confident communicator who can work across departments to develop and implement strategic processes
Exceptional project management skills and attention to detail
Experience managing marketing systems, selecting and managing vendors
Understanding of data warehousing, and lead management processes and technologies
Experience working with a CRM System; MS Dynamics preferred
Advanced user of Microsoft Excel and PowerPoint with HTML/CSS experience
Familiarity with B2B marketing and multi-channel campaigns
Strong understanding of digital marketing technologies and strategies
Marketo certification desirable

IT Automation Manager Resume Examples & Samples

Perform personnel management tasks for staff including hiring, firing, performance reviews, promotions, compliance with company policies, mentoring, and helping plan career growth
Provide technical direction while developing a team-oriented, supportive culture. Construct a work environment that fosters creativity and open communication as well as one that demands discipline and results
Orchestration of deployments across the full technology stack with a focus on self-service capabilities
Produce metrics demonstrating the tangible improvements realized from the investment in automation
Manage the team’s robust technology platform. Ensure the High Availability and Continuity of Service. Triage issues as they arise ensuring a root cause analysis is performed to avoid recurring incidents
Create Project schedules and priorities, monitor progress and deliver on commitments
Ensure that appropriate documentation is prepared and maintained
Remain up to date with developments and trends in the automation technology arena
Practical experience with a wide variety of automation/devops technologies and processes applied across every stage of the Service lifecycle: Provisioning, Deployment, routine Support activities etc
Utility player who can operate effectively across the full technology stack - networks, servers, storage, databases, development platforms and tools
Experience with cloud platforms
Minimum of 5+ years of experience in automation with at least 2 years managing a team or in a leadership position
Must have exceptional ability in diagnosing and solving information system problems while maintaining professionalism and courtesy
Must have the ability to manage projects, establish priorities, meet deadlines and concentrate on detailed information in a fast-paced, demanding work environment
The ability to influence others so that team objectives are met
Agile and Lean thinking mindset
Ability to write code to achieve your goals

Robotics Process Automation Manager Resume Examples & Samples

Designing, documenting and reengineering our clients business processes in broader context of operating model transformation
To perform process analysis with top-down approach of identifying processes suitable for RPA and validating the feasibility by bottom-up analysis. Also to rebuild the process using re-engineering and process optimization methods
Build business cases, providing dependable estimates and contribute towards cost-benefit guidelines
Designing and architecting solutions around RPA software like Blue Prism, Automation Anywhere and UI Path and to advise our clients on RPA tool selection
Managing requirements gathering and finalizing technical and functional specifications
Support business development activities, responding to the proposals as a RPA subject matter expert, by coordinating with key stake holders in the company
Expected to keep abreast of emerging technology trends and contribute to our forward looking practices including setting up of a specially trained team
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
Good knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile methodology streams
Preferable to have knowledge on Cognitive and artificial intelligence automation solutions like IBM Watson, WorkFusion etc.,
Advanced knowledge of MS Excel and other Microsoft packages
Strong oral and written business communication skills, including attention to detail
For internal staff application, please note that you must have been in your current role for at least 12 months

Test Automation Manager Resume Examples & Samples

10 years of IT/Testing leadership and management with a minimum of 6 years in technical testing
Proven track record - delivering results and committed to operational and service excellence
Expert in Test Automation, including frameworks, tooling and successful implementations
Experienced change agent – able to identify and implement process improvements
Experience in agile delivery frameworks and effective integration of QA/Testing capabilities within a variety of delivery methodologies (agile, iterative, waterfall)
IT Knowledge – strong technologist, with the ability to interact with various technology delivery areas to build and develop solutions that meet client needs
Strategic – With ability to turn strategy into practical solutions
Strong leadership skills – ability to lead change and effectively manage a medium size technical organization and grow the team as per project demand
Ensure team is assigned per project/portfolio demand and meeting target allocations
Experience in Test Data Management, including tooling and processes to effectively leverage within Test Automation models
Teamwork/Relationship Management - ability to work effectively in teams and coach/mentor others
Strong communication skills – be confident, transparent and concise. Ensure effective, timely and consistent communication of key issues and points of interest within their team and with all business partners
Strong people management skills with the ability to drive performance and personal development, pipeline development, all while creating a culture that leads to legendary employee experiences
Strong business acumen with exceptional analytical skills
Good judgment— ability to determine which issues to escalate
Experience with Continuous Integration; execution of Test Automation scripts in a Continuous Integration framework that enables and captures metrics to measure ROI of scripts
Ability to interact with Executives across the organization and proactively follow up on activities
Experience in metrics frameworks to measure performance and quality of capabilities
Proven ability to integrate teams of employees and global delivery resources across cities and countries
Experience with the following tools: HP UFT, Selenium, Cucumber (BDD), Parasoft/SOAtest, HP ALM, Jira, Confluence, XMind

Senior Marketing Automation Manager Resume Examples & Samples

Prior experience with marketing automation tools and analyzing large sets of data for valuable insights
Hands-on experience in data cleanliness, target segmentation and landing page designs and subject lines to drive response rates
Executing and analyzing A/B or multivariate tests
Understanding of CAN-SPAM requirements and laws
HTML, CSS, inbox deliverability
Act as a technical resource for the team with knowledge of SQL, Excel and statistical packages

Marketing Automation Manager Resume Examples & Samples

Be responsible for the implementation of multichannel and international marketing programmes, customer facing web applications and mobile push programmes which are outlined in the CRM strategy
Configure the CRM Platform to enable the creation of self-service campaigns, which the CRM Campaign Assistant will deliver through to execution
Actively engage in broader IT / marketing / ecommerce initiatives within River Island which have a data component, ensuring the CRM platform and associated data feeds are revised when necessary and new capabilities are introduced to the broader marketing team
Be responsible for the architecture of the CRM platform, ensuring necessary maintenance is undertaken and flag projects or technical modifications which are required to ensure the platform is efficient and improving
Stay abreast of improvements with the various platform providers and within the marketing automation industry, ensuring new technology solutions are considered and actively reviewing River Island's use of the CRM platform to maximise utilisation
Be the lead interface between marketing and ITand product, when it comes to data aspects of marketing solutions, including customer, behavioural and product data types. You will maintain a high level view of all integrations, and work closely with channel managers who will own detailed requirements and drive projects forward
Use relevant tools to manage operational issues such as deliver ability, list cleaning, de-duping and control groups, to ensure measurement and trade driving is robust and reliable

Marketing Automation Manager Resume Examples & Samples

Design complex Marketo workflows and execute highly targeted campaigns including emails, landing pages, nurture streams
Use lead scoring and nurture streams to drive quality leads to sales and manage the lead flows through Marketo and Salesforce
Work with marketing, product management, sales, customer success, and business development to coordinate campaigns and insure effective communication streams to target segments
Effectively use UTM codes to track content and channel effectiveness
Actively monitor and analyze the health of marketing contribution to pipeline and revenue and deliver regular automated reports and dashboards to monitor marketing key performance indicators, campaign ROI, lead flow and follow-up status
Maintain and enrich the quality and integrity of the sales and marketing database
5+ years professional hands on experience in marketing operations in a digital business, B2B SAAS experience targeting SMB’s preferred
Extensive experience and expertise in Marketo. Experience with Salesforce preferred
Strong knowledge of email marketing best practices
Proven track record of supporting marketing to execute effective campaigns
Excellent understanding of data and the ability to analyze to drive impactful actions
Results driven with ability to determine and articulate program effectiveness and ROI
Exceptional writing and editing skills
Strong cross-functional stakeholder communications and engagement
Discipline to hit tight deadlines
HTML, CSS, Bootstrap Basic front-end web development experience
Meticulous attention to detail and an eye for quality
Well organized with attention to detail and ability to follow-through
Excellent management and team leadership skills
Demonstrated ability to coach and develop people
Strong work ethic and demonstrated ability to operate in a fast paced, dynamic environment

Marketing Automation Manager Resume Examples & Samples

Customize the marketing automation system as needed
Ability to troubleshoot data inconsistencies between databases
Work with our marketing director / managers to architect database integration into the CRM system and model engagement milestones / cycles that shape our marketing campaigns
Define, implement, maintain and document marketing automation best practices including list management, optimization, data quality, hygiene and troubleshooting
Understand the bi-lateral data structures with Salesforce.com for data integration; work closely with Salesforce.com administrators to coordinate integration with CRM; work with marketing platform support to troubleshoot issues and provide team support
Lead the creation and management of dashboards and closed loop reporting integrated with the sales database that tracks campaign effectiveness, prospect engagement, and funnel advancement; analysis of all lead generation campaigns; identify opportunities for campaign optimization and areas in the pipeline requiring additional marketing support
Build testing frameworks (split testing, deliverability and tracking) for continuous optimization of click-through and conversion rates
Develop, manage and execute marketing campaigns using the Eloqua platform
Drive marketing infrastructure and customization of the marketing automation platform including scoring, multi-touch drip nurture and broadcast emails, profiling, segmentation, workflows and ROI reporting
Analyze and create database segmentation and distribution lists for campaigns
Optimize lead scoring, waterfall conversions, nurture campaigns to ensure quality leads are delivered to sales
Help minimize list fatigue and opt-outs
Plan, implement and test trigger-based nurturing programs in the marketing automation platform that target all stages of prospect development: from raw inquiries and cold prospects, to engagement, to closed opportunities
College degree in Computer Science, Marketing or equivalent experience
7+ years’ experience in high-tech B2B campaign execution and operations, integrated marketing and demand generation
5+ years’ experience using Eloqua
Certified as an Eloqua (E9-10) preferred; high level skills required
Subject matter expert on email marketing & email campaign management
Portfolio of successful automation programs, dashboards and models
Good understanding of Web, CMS and related technologies
Ability to think logically and critically when troubleshooting along with a desire to grow your technical skill set
Problem solving ability and consideration of process improvements
Capacity to manage multiple priorities and tasks simultaneously
Salesforce.com or related CRM experience is a plus
HTML5/CSS3/JavaScript/JQuery experience is a plus

Email Marketing Automation Manager Resume Examples & Samples

Oversee deployment of Pardot and integration with Salesforce and websites
Enable automated digital campaigns to foster 1-to-1 relationships across the customer lifecycle
Serve as marketing automation technology SME to help teams develop and troubleshoot campaigns and email projects
Collaborate with agencies and other vendor partners
Bachelor's degree in technology, computer science, marketing, or related field
3+ years of project management experience – Waterfall and/or Agile
Development and administrative certification, or proven experience, in Pardot and Salesforce
API integration with CRM platforms and websites
Up-to-date with the latest trends and best practices in marketing automation
Experience working with external vendors and consultants
Ability to build solid cross-functional relationships and work with all levels within an organization

Marketing Automation Manager Resume Examples & Samples

Assist in managing the data connection and tracking points across systems, channels, and assets
Take in campaign requests, validate the requirements, and conduct Journey Sessions with the requestor as needed
Design marketing programs in collaboration with Channel Managers and Sr. Manager of Lead Lifecycle Management
Build and test workflows in Marketo to achieve the goal of the campaign, including correct assets, copy, images, data collection, and tracking points
Design testing plans for Programs and systems as needed
Perform rigorous testing on each program to ensure all requirements are met, and the campaign deploys on time
Load lists properly into Marketo
Handle high volume requests each week while delivering high quality work
Report on campaign results
Offer advice to other marketers on improving conversion rates
Assist Marketing Operations and Sr. Manager with data analysis and system maintenance
Communicate well with all levels
Bachelor’s degree in business related discipline such as Marketing or Finance
At least 2 years of daily use of a marketing automation platform, preferably Marketo, but other systems welcome
At least 1 year of administering a marketing automation platform as the Admin and owner of the system
5+ years of professional experience, with most of that in demand generation or marketing disciplines
Familiar with Salesforce.com; you consider yourself a Power User or could step in for Admins at smaller firms
Understanding of database systems
Excellent communication and transparency with all levels
Proven experience with online marketing techniques; workflow design
Strong time management and personal management skills
Strong user of MS Excel

Marketing Automation Manager Resume Examples & Samples

Gather key business requirements and partner with the Enterprise Marketing team to map processes and implement in Marketo platform
Build best-practice marketing automation programs within Marketo to ensure maximum efficiency
Proactively maintain the data integrity of our Marketo database including establishing rules and operational campaigns to regularly scrub the database
Set up the center of excellence for all Regional Marketers to utilize for localized one-off campaigns
Segment and leverage the marketing database for efficient and effective campaign targeting
Assist with designing lead generation programs, lead-nurturing programs, lead scoring, and automated communication programs
Distill data from analytics and help implement improvements to our automated lead generation programs
Monitor, analyze, and report on performance of every automation campaign and communicate results to key stakeholders
Standardize, clean, and upload contact lists into the marketing automation platform
Train marketing department on how to run reports and accomplish basic tasks within Marketo
Work with the web team to drive deeper Marketo integration into the website to improve lead quality and visibility to lead sources and activities
Monitor Marketo usage to ensure business rules are being adhered to
3 – 5 years marketing experience, including experience working with marketing automation platforms for demand creation related activities
Ideal candidate is Marketo Certified, Marketo Champion or Power-User. Deep knowledge of Marketo processes, data management, campaign creation and best practices in marketing
Understanding of Saleslogix/Salesforce and CRM integration required
2+ years Marketo Experience (actual execution)
2+ years in an e-marketing, marketing, or marketing ops related role
Proficient with Microsoft Office (Outlook, Word, Excel)

Marketing Automation Manager Resume Examples & Samples

Serve as the Marketing Services “Go-to” expert on the Marketing Automation Tool (MAT)
Administer, maintain and support MAT
Streamline MAT backend workflows, integrations and import/export processes
Troubleshoot and solve MAT application issues and/or deficiencies
Collaborate extensively with the Demand Generation team to offer solutions and Best Practice guidelines for campaigns, emails, forms and landing pages
Lead data integration efforts with our CRM platform, Salesforce.com, including audience targeting and list generation, personalization, lead scoring and campaign reporting
Collaborate extensively with the Analytics team on data quality and governance on MAT inputs/outputs used across various reporting platforms
2+ years of experience with a CRM platform used for managing client and prospect databases and report on campaign execution and effectiveness
2+ years of hands-on experience with a marketing automation platform such as Eloqua, or Marketo, or an email platform like Responsys or ExactTarget
1+ year of experience with basic HTML knowledge and web development proficiency, including best practices for cross-client compatibility/consistency
3+ years of experience in Microsoft Office, including Word (creating a document), proficient in Excel (formulas, pivot tables), and PowerPoint (editing decks and slides)
Previous experience with Salesforce.com
Basic familiarity with web analytics systems
Eloqua experience
Expert level of proficiency with Excel
Sound design sense and creative sensibility
Self-motivated and detail-oriented with excellent people and time-management skills
Must possess strong organizational and project management skills, proven ability to meet deadlines while managing multiple projects simultaneously, and ability to work independently. Flexibility is key as priorities and deadlines change
Have demonstrable problem solving and independent decision making skills
Is customer centric and exudes a “can-do” attitude
Displays personal & corporate integrity

Senior Development Automation Manager Resume Examples & Samples

Managing distributed teams across the globe
Leading through change
Chef, Ruby and Chef-DK
Windows, Linux and Oracle technologies
Subversion and GIT source control systems
Continuous integration with Hudson or Jenkins
Virtualization or Cloud Computing (IaaS, PaaS)
ITIL or similar qualifications
Regulated Environment (HIPAA, PCI, …)

Marketing Automation Manager / Eloqua Resume Examples & Samples

Provides overall programming and technical support for the EloquaMarketing Automation system
Perform day-to-day system maintenance and configuration to the Eloqua 10 system. Act as the first line of defense for proactive system monitoring (check daily reports and failed calls), as well as reactive problem resolution management with Oracle
Execute unit testing and support user acceptance testing for programs written in Eloqua
Update field integrations between Eloqua and SFDC
Advise on best practices and provide guidance, training and expertise to functional marketing team members
Responsible for end-to end campaign execution. Design, implement and manage advanced nurture programs, lead scoring models, lead lifecycle programs and complex automation workflows. Configure, customize, pulls lists, test, schedule, and deploy nurture and multi-channel marketing programs and campaigns; both internal and external. Collaborate with key marketing stakeholders, including creative, web, and content marketing teams
Measure and analyze campaign performance. Create reports that measure multi-channel marketing effectiveness, conversion tracking and ROI. Provide recommendations with a focus on improving Marketing Qualified Leads (MQLs) and Sales Accepted Leads (SALs). Work with web team to improve the capturing of information of web visitors’ activities via Web forms
Maintain general Eloqua housekeeping standards such as managing, auditing, and overseeing directory folder structures and asset naming consistency (segments, campaign names, canvases, reports, basic page tagging, etc.) as well as manages the creation of new segments and campaign canvases. Continually improve and optimize the contacts in the database
Administer Marketing Automation Governance meetings with internal stakeholders to review any proposed system/policy changes. Work closely with SFDC Administrator. Routinely collaborate with SFDC Administrator and Sales Operations on enhancing and troubleshooting issues with lead creation system and integration. Assist in the creation of dashboards that meet the specialized needs of end-user marketing clients to facilitate quick insights to further improve future campaign performance
Manage the set-up and integration of digital campaigns like organic and paid SEO, advertising, landing pages, blogs, etc. to ensure accurate downstream campaign performance reporting. Work directly with the Demand Generation Manager to provide reports that will help optimize future efforts
Ability to work in a fast paced environment, collaborating with various stakeholders and communicate effectively
Possess an analytical mind and the ability to translate data into actionable insight
Strong presentation skills; can present data findings and recommendations to senior executives
Organized and driven self-starter with strong attention to detail
Creative and resourceful thinker with strong problem solving abilities
Process oriented thinker with the ability to support several on-going marketing projects
Ability to work collaboratively with other marketing and communication department members, senior leadership, operations and other leaders
Bachelor’s in Marketing, Business or related field
Must have at least 5+ years’ solid experience using Oracle’s Eloqua marketing automation platform; B2B marketing experience required
Oracle recognized certification Oracle Marketing Clous E10, highly preferred
Must have CRM experience, preferably Salesforce, and must have an understanding of how marketing automation and CRM systems work together
Email marketing experience; including deployment, list pull, compliance, split testing and optimization, required
Strong knowledge of new (digital/social media) and traditional marketing channels
Comfortable working with HTML
Experience working with WordPress

Automation Manager Resume Examples & Samples

Ensuring reliability and efficiency of computerized systems supporting manufacturing operations and full adherence of plant computerized systems to EU Annex 11 and CFR21 part 11 requirements
Providing managerial direction and technical leadership for the design and development of automation and control systems, including engineering, startup, commissioning and support to qualification
Adopting state of the art technology in the development of computerized systems to sustain plant strategic projects and increase efficiency of manufacturing processes
Harmonizing global standards in the design, qualification and management of plant computerized systems
Ensuring the widest availability of manufacturing and process data to relevant plant functions
Leading automation engineers responsible for supervising the design, startup, and maintenance of the automation systems
Providing support for end users through life-cycle document reviews, training, and hand over of systems to operations

Test Automation Manager Resume Examples & Samples

To set long term plans and strategies to ensure the tools, skills and processes used in system Test automation develop to meet the needs of the project teams consistent with the Department Strategy
To set long term plans and strategies to ensure the tools, skills and processes used in test management across the full product development lifecycle develop to meet the needs of the project teams consistent with the Department Strategy
To support all aspects and levels of HP ALM and to troubleshoot both user and application issues
To plan, agree and achieve budget targets for the functional departments, including travel and tools maintenance
Ensure conformance with Systems Safety and Verification Section policy (and best practice) regarding development processes, tools usage, local work instructions, standards and metrics requirements, systems engineering and re-use
Manage budgets for upgrades and maintenance of the tools used
To monitor and ensure compliance with health and safety regulations
The provision of human resources to the Systems Test Automation and Test Management Tools support teams, and the management of recruitment, recognition and discipline
To ensure that members of the section receive adequate training to support the business needs and to assist their career development
To conduct annual reviews of personnel
The technical knowledge and excellence of their staff
Degree in an Engineering discipline
ISEB/ISTQB Foundation Certificate in Software Testing is desirable
Strong experience in SQL, Scripting, and working through APIs –Ideally HPALM OTA
Long term experience of R&D in a management/ Team leader position
Experience in Software and system test automation
Knowledge of Test Management tools, ideally HP ALM
System administrator, server management and dba skills are highly desirable
Good use of Microsoft Office applications (Word, Excel, Visio)
Experience of business requirements gathering and analysis
Good understanding of the software development and test lifecycle and experience of the tools used to support them
Personal skills of leadership, organisation and communication
Good negotiator and communicator using both written and oral medium and fluent in English
Ability to work autonomously
Dedication to quality
Enthusiasm, Flexibility, Team-working
Methodical and structured in approach
Having high level of attention to detail
Being self-motivated and pre-emptive
Willingness to learn and develop

Automation Manager Resume Examples & Samples

Maintains Automated Processors in production; prepares schedule and allocates Automated Processors, monitoring queue of incoming work and prioritizing as appropriate
Identifies production issues and supports root cause analysis, engaging PBO Support when required
Liaise with IT leaders to ensure that the serviced, supported and secure technical environment scales in line with Business Demand
Where appropriate, delegate responsibility for delivery of individual processes to assigned Delivery Lead
Understand system and business change cycles to ensure automated processes are proactively amended to reflect changes
Distribute appropriate Management Information to the Business Customers in order that the business benefit and usage can be proactively tracked, monitored and refined
Provide escalation point for the effective removal of blockers and escalation at all levels

Marketing Automation Manager Resume Examples & Samples

Develop and execute inbound marketing, demand generation, lead management and automated digital marketing programs to drive revenue
Develop marketing program templates implementing best practices for Marketo Campaigns
Maintain touch governance and the corporate compliance policies within the toolset
Oversee database management – segmentation, list acquisition/import, data cleansing, event capture, lead management etc
Responsible for ensuring legal and regulatory approval of all marketing communications prior to external release
Bachelor's degree in Marketing, Business or Communications required
3-5 years' hands-on B2B experience in demand generation and content marketing
Marketo Expert Certification
Experience with Marketo/ Salesforce integration including Marketo Sales Insights
Strong analytical skills, with keen approach to problem-solving
Always innovating – never satisfied with the status quo
MBA or Master’s degree in Marketing, Business Administration or related field
8+ years experience in marketing, product marketing or related field
Knowledge of life sciences markets Experience in supporting a commercial organization
Strong time management, organizational, and administrative skills
Willingness and ability to take on additional responsibilities and undertake challenging tasks and/or global projects
A high degree of self-motivation

Shared Operations & Automation Manager Resume Examples & Samples

Provider leadership coaching and mentoring to your teams
Establish and implement the strategy for, and manage the shared operations of, Application Services
Oversee on boarding of new services to the Shared Operations teams
Manage the Code Red operations and support Major Incident Management

Marketing Automation Manager Resume Examples & Samples

Marketo Management
A good understanding of web analytics, website conversion, and search engine optimization
Vigilance about web standards, accessibility, version control, and usability
Ability to prioritize and manage multiple priorities, projects, and resources; eager to take on new projects
Creative, open-minded, and enthusiastic about seeking new solutions to challenges
Strong interpersonal skills; ability to influence others without formal authority
Minimum 2-4 years of hands-on work with Marketo; Marketo Certified Expert (MCE) strongly preferred
Bachelor's Degree in related field or equivalent work experience
Strong experience with HTML4 & 5 and CSS2 and 3
Experience with Salesforce or similar CRM
Knowledge of responsive web design and frameworks such as BootStrap
Experience developing responsive HTML email templates (ideally for Marketo)

Marketing Automation Manager Resume Examples & Samples

Handle top-level business goals and objectives by owning management, measurement and execution of demand generation for Amazon Businesses Marketing and Sales teams
Develop and execute campaigns passionate about acquiring net-new customers to Amazon Business
Work at the strategic level to champion bold and creative ideas and at the tactical level to develop messaging, design multi-channel campaigns, execute test plans and iterate based on performance metrics
Seek out ways to utilize automation to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace
Grow and execute A/B test plans to optimize personalized content based on the segments/personas we're targeting so we can drive lift
Partner with sales teams and field marketing to deliver sales-ready marketing qualified leads
Drive event and webinar email marketing campaigns
Own delivery and measurement of customer surveys
Maintain and refine scalable, repeatable and comparable methods of measurement and performance tracking for email campaigns
Champion data governance standard methodologies for marketing automation platform and CRM system
Manage controls on all marketing data inputs and outputs to drive data cleanliness
4+ years of relevant work experience in marketing or marketing operations
Marketing automation experience (Pardot, Marketo, or Eloqua preferred)
Strong quantitative, problem-solving and analytical skills. You will be comfortable using data to make recommendations and drive decisions
Premier oral and written communication skills with an innate attention to detail
Masters or MBA degree
6-8 years’ experience
Experience in B2B, high-tech products/services
Experience working with industry tools including email, web analytics, content management system(s), and CRM (Salesforce preferred)
Use your attested experience at finding creative ways to do more with less and a track record of staying on schedule
Ability to write test plans, proposals, manage S&T approvals and POs

Performance Improvement Robotics Process Automation Manager Resume Examples & Samples

Productivity improvement: Improving operations through workforce planning, KPI alignment and process improvement through reengineering and automation
Operational transformation: Helping our clients drive their front office strategies into their middle and back office operations to ensure a seamless end to end client experience
Simplification: Reducing business model complexity to increase efficiency and agility, delivering benefits for customers, employees and shareholders
To manage and lead teams of advisory professionals from vision to delivery of the process architecture in automation assignments and responsible for project delivery
Bring a level of robotic knowledge to our clients and play an important role in communicating the robotic solution in client meetings and workshops by providing high level understanding of RPA, responding to client queries from RPA advisory, implementation and technology perspectives
Should have minimum 7 years of experience, with at least 4 years of successful track record in end to end delivery of customized RPA solutions and advisory to the clients, preferably in consulting and financial services
Excellent oral/written business communication, planning, project management, networking and influencing skills
Must have strong knowledge on RPA advisory, especially designing Centre of Excellence, governance, control and operating models in robotic delivery
Strong people skills, with ability to train in RPA tools and manage teams effectively during RPA deliveries
Highly knowledgeable on operating models, architectural patterns, technology components, vendor solutions in the field of RPA with strong advisory capabilities of recommending suitable RPA tool to our clients
Deft in presentations and ability to articulate points clearly to client/ process owners during all the levels of client interaction
Proactive and self-driven, able to engage senior stakeholders / C-level resources to discuss and resolve problems independently

Marketing Automation Manager Resume Examples & Samples

Direct work and oversee cross-regional Marketing Automation team on a day by day basis to meet or exceed internal SLAs and ensure seamless coordination across time-zones as needed
Work with internal clients to define and implement lead lifecycle, lead nurturing and other complex marketing automation programs in a flexible and timely manner that meet business objectives and maximize ROI
Understand, champion and educate organization on critical email and marketing automation metrics including establishing comparison baselines and goals
Define and drive global best practices for email communication, lead scoring, lead nurturing, data hygiene and database health programs
Establish and optimize email and marketing automation execution process including workflow documentation and QA testing to improve efficiency and reduce risk of human error
Develop and drive test strategies, including A/B multi-variant testing, to drive qualified traffic and revenue-building activities to ensure maximum profitability
Work with the business to define responsive email and landing page templates that meet CME Group standards as well as being cross-browser compatible
Configure and build out optimal functionality in the Marketing Automation Platform (Marketo, Pardot) and identify opportunities to improve ROI through better automation and targeting

Senior Automation Manager Resume Examples & Samples

Develops and maintains an effective test architecture that meets the organizational need
Is the foremost Technical Authority and is responsible for the overall quality of deliverables across all parameters, both functional and non-functional including performance, usability, etc
Is responsible for design and development of SST’s Test Automation framework / harness and any tools required. Where Citi approved tools do not fully meet requirements the TA writes code / develops components/ engages with vendors to ensure access to the right tools. They may even design and develop tools as needed

Marketing Automation Manager Resume Examples & Samples

Drive the global email strategy and execute lead generation campaigns; nurture prospects through the marketing funnel and deliver superior results for engagement and conversion
Develop a variety of email campaigns – lead generation, welcome, nurturing, newsletters, up-sell, cross-sell and event promotion
Manage all aspects of the Eloqua marketing platform including email/landing page development, testing & optimization, lead scoring, database management and reporting & analysis
Conduct data analysis and segmentation to build targeted email programs across the funnel
Utilize A/B testing for email and landing page optimization
Analyze performance metrics and develop campaign, content and workflow recommendations
Champion the best practices and data governance for the marketing automation platform
Creative and unique approach to marketing; the ability to think beyond today’s trends to effectively market our suite of products to a new customer base
Commitment to consistent practice of “test and learn” and continuous improvement while leveraging emergent trends
Strong knowledge of best practices in B2B lead generation and marketing automation
Superior organizational, written, oral, project management and quantitative skills
Comfort with working in a complex and dynamic environment, juggling multiple priorities, interacting with people at all levels of the organization and across multiple functions

Marketing Automation Manager Resume Examples & Samples

Lead requirements capture, and roadmap development and delivery, for marketing automation – in consultation with Sales and Marketing, and our automation service partner
Develop, test and maintain the Eloqua data and workflow integration with Salesforce, including automated lead routing and assignment, in collaboration with Salesforce administrators
Ensure the ongoing effective operation of the automation platform including development, testing and maintenance of lead scoring and nurture programs, preference management, workflows and reporting
Manage the operating model with our outsourced automation service partner to support development and execution of automated demand generation, nurture and communication campaigns
Act as marketing power user for Eloqua and Salesforce: provide first line support and training for Marketing teams on our automation model, capabilities and best practice
Conduct monthly service reviews with our automation partner to track platform use, campaign performance, and service delivery against SLAs
Work closely with our Customer Insight & Analytics team to support marketing database quality, list management, segmentation and reporting processes in Eloqua and Salesforce
Develop and maintain policy and processes to enable compliance with global email data privacy regulations
Build good working knowledge of marketing workflows and processes
Evaluate and advise on the marketing technology landscape and best practice
Gather and disseminate internal and external best practice
Eloqua Master Certification or similar
Strong Eloqua experience including new platform deployment, ongoing development and management, asset/program development and campaign execution
Strong understanding of email marketing best practices including data privacy laws and deliverability best practice
Can set priorities and be flexible in changing environment. Able to adapt and work effectively with a variety of situations, individuals or groups
Strong relationship building and leadership skills

Software Tools & Automation Manager Resume Examples & Samples

8+ years experience in software development and Quality Engineering
Proven track record of leading medium to large size teams focused on automation, building tools and Quality Assurance
Excellent analytical, problem solving and communication skills
Experience with Git, Docker, Kafka, Solr, Cassandra, Hadoop highly desirable
Mobile/Internet advertising platform experience would be a plus

Marketing Automation Manager Resume Examples & Samples

Develop and drive email marketing campaigns to new leads and to existing Amazon Business Marketplace sellers, optimizing plans for seasonality, relevance, and selection
Analyze performance of marketing automation efforts, always seeking ways to innovate and improve
Develop product expertise and drive sales growth by increasing conversion of campaigns through strategy and messaging
Work with brands and product management teams to create best-in-class content with irresistible calls-to-action for targeted audiences
Drive campaign improvements through to completion by coordinating with project managers, web developers, engineers, designers, and other email marketers
5+ years of experience owning a marketing automation channel
Proficiency with CRM, HTML, XML, and Excel
Strong visual design background
Ability to learn our in-house production and analysis
Proficiency with MS Office applications including Word and Excel
Direct experience with the Pardot, Salesforce Marketing Cloud and Salesforce CRM platforms
Bachelor’s degree in communications, marketing, advertising, or business
Proficiency with visual design software (Adobe or similar)

Marketing Automation Manager, EBU Resume Examples & Samples

3 to 5 years of experience with email campaign management
2 to 3 years of experience with Pardot and/or marketing automation platforms (Marketo, HubSpot, etc)
Experience with Salesforce an asset
Ability to manage multiple projects and deliver on tight deadlines in a fast-paced corporate environment
Creativity and innovation focus with an eye on constant, measured improvement
Ability to think ‘out of the box’ as needed
Proficient in Microsoft Office Suite; basic knowledge of Adobe; HTML knowledge
Strong team player with outstanding collaborative and creative thinking skills
Solutions-focused, self-motivated and results-driven

Marketing Automation Manager Resume Examples & Samples

Work independently as well as with other teams to develop engaging and well performing email campaigns
Manage audience list creation and segmentation for email campaigns
Create, refine and manage automated email and system maintenance programs
Identify enhancements to increase program and process performance
Analyze and report on email campaign performance; communicate results and provide/implement improvement recommendations
Maintain incoming project queue and ongoing campaign calendar to achieve organizational objectives
Stay on top industry best practices and email marketing trends
Previous email marketing experience
Experience with Eloqua preferred; if not Eloqua, other major email marketing solutions a must
Familiarity with HTML, CSS, email best practices, and CAN-SPAM/CASL compliance requirements
Understanding of email marketing best practices
Exceptional combination of strategic thinking and hands-on execution
Desire to learn and thrive in a fast-paced environment with changing scope perhaps on a daily basis
Ability to meet deadlines, prioritize and perform a wide variety of tasks over the course of the workday
Goal-oriented, self-motivated, creative, flexible and adaptable to new situations
Excellent time management, organization, and prioritization skills
Strong communicator who can liaison across departments in a professional manner
Motivation, enthusiasm and a willingness to learn
Knowledge of Tableau not a must but considered a plus

Senior Marketing Automation Manager Resume Examples & Samples

Candidate must be a high energy, can-do-person who can operate in a fast moving environment, and work well under pressure
Ability to drive results and initiatives. Must be able to drive strategy supported by analytical rigor
Ability to multi-task, prioritize and problem solve
Goal and results driven, ability to get things done
Excellent verbal and written communications skills; presentation, time management, customer service, business, and negotiation skills
Proven track record of managing multiple projects simultaneously, building appropriate processes and tools and delivering results
Ability to build strong working relationships across all levels of the organization, including remote areas. Able to work with multiple geo location and time zones
Demonstrate resourcefulness, motivation, initiative, and leadership
Ability to manage multiple vendors and agencies
Excellent attention to detail and strong organizational skills
Solid interpersonal skills, enthusiastic, congenial, assertive
The candidate must have expertise in digital marketing systems (including Eloqua), project management, and overall Marketing Automation strategies and implementations
2 - 5 years of experience with Eloqua is required. Experienced with Salesforce.com a plus
Good working knowledge of Content Management Systems, preferrabley Tridion SDL CMS
Proficient in HTML 5, CSS 3, Javascript
Strong analytical background and ability to constantly monitor results and refine marketing formulas accordingly
Exceptional proficiency in learning complex software solutions
Experience observing and translating user research into business requirements

Test Automation Manager Resume Examples & Samples

Design Work with team members to gather and interpret user system requirements into design specifications
Design and code applications to functional and technical programming standards
Develop system specifications and interfaces for complex components
Create operational documentation for the application Provide primary support for installation of application releases into production
Maintain applications according to SLAs
Conduct project and issue management status reporting, issue reporting, ETC budget reporting for assigned scope of work
Test, develop and implement testing plans
Work across the Service Delivery Lifecycle
Work across the Service Delivery Lifecycle on engineering solutions for new system roll outs, major minor enhancements, and or ongoing maintenance of existing applications Analyze, design, build, and or test new components or enhancements to existing modules
Minimum of 7+ years of experience as a Lead or Senior automation engineer in waterfall/agile projects
Minimum of 7+ years of experience in automation
Minimum of 5+ years of experience managing a team of automation testers
Minimum of 1+ years of experience Life & Annuity Insurance

Automation Manager Resume Examples & Samples

Experience in developing and implementing automation strategies in a highly automated manufacturing environment
Experience of leading and managing multi skilled technicians and support engineers in the manufacturing environment
Proven capability of designing, specifying, managing and improving control and automation systems including Instrumentation, PLCs, Motion Control, SCADA/HMIs and Machine Safety
Significant problem solving skills with a proven record of resolving major issues at their root cause
Extensive experience working in an FMCH and GMP compliant environment
Experience of successfully delivering capital projects >£1m
You will be responsible for developing, owning, implementing and updating the site Automation Strategy aligned to the site strategy
Providing team leadership, resources and development to support the business in terms of safety, quality, plant & equipment performance, delivery of effective maintenance, breakdown resolution; root cause analysis and continuous improvement for the automation and instrumentation infrastructure
Leading the definition and delivery of the skills training programme for all engineering staff on site for instrumentation and control systems
Managing and leading interaction with the site project management team and the GMS central organisation for automation projects
Managing and leading automation capital projects and deliver scope within cost, quality and time expectations
Managing and leading continuous improvement programmes and projects including the development and optimisation of operation and maintenance procedures for instrumentation and automation / control systems
Managing the tender and appoint contractors for the supply of automation services, plant and equipment, installation or service work for Production operations
Managing the compliance with the quality management systems for the department
Taking ownership and managing the site disaster recovery procedures
Providing technical expertise during regulatory audits and support statutory inspection requirements, machinery safety and Guidance on suitability
Ensuring that GMP, quality, health & safety processes, regulatory compliance and GSK standards are adhered by the team and in all aspects of the role

Senior Test Automation Manager Resume Examples & Samples

Develops, implements, and evangelizes an automation strategy for APG IT
Builds and maintains knowledge base of test automation standards and best practices for GPC, incorporating the latest techniques and diverse approaches for functional automation and performance testing
Leads initiatives to evaluate, select, implement, train, and leverage test automation tools
Establishes and maintains environments to support automation and end-to-end testing
Engages in project planning to identify test automation opportunities and promotes its usage, even among development and configuration management
Establishes priorities, standards, and performance expectations with staff to ensure timeliness and consistencies are met
Ensures timeliness, consistency, quality, and effectiveness of these practices related to customer and/or business needs
Manages financial and physical resources including input to an annual operating budget
Builds sustainable internal and external customer relationships and working partnerships to enable enhanced productivity, user/customer satisfaction, sustainability, and growth of test automation
Manages delivery services provided by third parties, monitoring their selection, negotiation of terms, establishing outcomes, implementation of services, and resolution of any concerns/issues that arise
Participates in and contributes to team activities; creates a positive work atmosphere and maintains team morale
Communicates and supports corporate and IT goals and standards; proactively and productively coordinates team impact
Manages career development of assigned resources, growing business and technical knowledge
Minimum of 12 years of experience in test, design, build and/or support of solution delivery
Minimum of 5 years of experience as a test automation lead or architect
Minimum of 3 years as a “roll-up your sleeves” HR resource manager managing teams of 5+ testing resources, preferably teams of 10+ resources
Bachelor’s degree, or equivalent experience, in computer science, engineering, business, or related field
Six Sigma Yellow Belt or higher (preferred)
QA certification (CSQA), Testing Engineer certification (CSTE), ITIL or CMMI certification or equivalent preferred (must be willing to obtain certification if not already certified)
Knowledge of management principles and theories to provide effective leadership, coaching, mentoring, motivating, career development, performance evaluation, workload delegation and supervision of staff
Excellent estimation, planning and resource allocation skills
Experience in building, coaching, mentoring, motivating and supervising staff, particularly for globalized testing teams
Knowledge and experience in QA methodology, Software Development Life Cycle (SDLC), and test automation
Experience in establishing and promoting test automation processes and procedures
Knowledge of RUP, ITIL, ISO, CMMI and CobIT and methodologies
Experience in a large organization on enterprise projects
Ability to multi-task and prioritize across competing initiatives
Strong strategic and tactical execution abilities
Leadership experience and credibility – demonstrated ability to achieve results
Strong analytical skills and abilit to apply those skills to provide creative, resourceful recommendations to complex business needs
High level of energy, enthusiasm, and commitment

Global Marketing Automation Manager Resume Examples & Samples

Manage Partner email production team to support end-to-end campaign creation, executing both ad-hoc communications and complex lifecycle campaigns
Take leadership role to identify, develop, and implement global best practice and automation strategies to optimize current and future campaigns
Delegate tasks to team members to ensure internal service levels are met and ensure timely communication to appropriate stakeholders to obtain required support and coordination
Leverage email reporting tool to train marketing teams as well as identify trends and opportunities
Subject-matter expert for customers’ (PM, FRBO) email experience
Develop roadmap for Partner team and track to initiatives
Minimum 5 years of marketing experience managing a marketing production team
Proven track record of successful marketing campaign implementation
Experience with an email platforms and production environment Eloqua experience
Proven computer (Excel, Power Point and Word) and organizational skills
Experience managing complex projects across cross-functional teams
Basic understanding of databases, particularly leveraging a database for marketing communications
Strong English communication skills, both verbal and written
Basic HTML experience

Senior Marketing Automation Manager Resume Examples & Samples

Create and document administration governance rules as well as SLAs
Create and manage to administration process that ensure quality execution
Design, configure, project manage and optimize MA programs according to industry standards/best practices
Develop, analyze, and report on the effectiveness of MA programs and should be a leader in digital and MA implementations
Serve as Subject Matter Expert (SME) and administrator of the Eloqua system
Ensure success of architected programs through close feedback/collaboration with business constituents
Auditing, recommending, implementing and optimizing Eloqua marketing automation administration
Developing Eloqua administration documentation, governance processes service level agreements and quality assurance
Working with cross functional teams to manage needs-to-processes and delivering real business results through marketing automation
Translating Eloqua results data into actionable steps to improve demand generation execution
Working with data scientists, IT personnel and campaigns teams to ensure swift implementation of MA requirements

Marketing Automation Manager Resume Examples & Samples

Support and manage e-mail and marketing automation strategy, solutions and program management across the Global marketing organization
Hands on experience in deploying and managing a Marketo marketing automation instance (or enterprise marketing automation platform) at the global, enterprise, level (campaigns, programs, nurture programs, lead scoring, routing, best practices, and success / reporting metrics)
Developed and run lead nurturing programs strategy (from entry, scoring, transition, reporting and optimization – processes and program management)
Expert in landing page user experience and optimization strategies
Experience working with Salesforce.com (SFDC)
Excellent verbal and written communication skills required to communicate effectively, including ability to articulate complex technical information in a clear, concise manner
Excellent training capabilities to train enterprise users on marketing automation systems
Requisite understanding of HTML, CSS, and JavaScript
Understanding of the web development process, including requirements gathering, design, development tools, technologies, QA and deployment
Experience with web analytics tools like Adobe, Google Analytics, et al
Understanding of collaboration tools like Jive, and others
Proficiency in creating technical / training documents, best practices, and guidelines
Self motivated, able to plan work effort and manage to schedule and priorities
Account-Based Marketing experience is a plus
Minimum 5 years of hands-on experience with Marketo, Oracle/Eloqua, Unica or other enterprise-based marketing automation technology platform
Marketo Certified Expert (MCE) strongly preferred
Marketing automation/email marketing program management with a large, global, organization
Experience with HTML4 & 5 and CSS2 and 3
Experience with Salesforce (SFDC) or similar CRM
Knowledge of responsive web design and frameworks

RPA Automation Manager Resume Examples & Samples

Drive maturity and capability improvements for the RPA service, specific to BOT developer effectiveness
Partner with key stakeholders to implement automation and self service capabilities that reduce cost and improve service quality
Establish appropriate communications channels and feedback loops to ensure automation and self service capabilities are delivered to provide maximum value
Collect and report KPIs and service metrics related to automation and self service capabilities
Bachelor’s degree in computer science, math, or equivalent is preferred
7+ years people leadership
7+ years delivering application based services in a large, technically diverse environment, preferably in financial services
Strong communication, facilitation, and influence management skills, including at an executive level
Broad technical leadership background. Experience in both infrastructure and application disciplines is desirable
Prior experience with BOT technologies (Work Fusion, Automation Anywhere, etc.) is preferred

Senior Marketing Automation Manager Resume Examples & Samples

Assist in executing complex lead nurturing programs in Marketing Automation Platform (Eloqua) - helping clients understand requirements and proactively providing feedback to optimize campaign process and performance
Act as a point of escalation and resolution during campaign process as it relates to decisions that directly impact execution and integration of marketing tools
Be a subject matter expert on marketing automation, providing industry research and recommendations to internal and client teams - approach, strategy, risks, and best practices as well as technical perspectives on systems administration, configuration, customization, and integration with other systems
Troubleshoot and resolve issues with configuration and integration
Perform QA testing both before and after key project deliverables are deployed
Work with our analytics and reporting team to help establish appropriate analytics to monitor and measure campaign and program effectiveness providing optimization recommendations where necessary. Continuously improve and optimize lead scoring rules
Help document processes and procedures for internal and client teams. Also, develop training plan and guidance to our Marketing Automation team members

Senior Marketing Automation Manager Resume Examples & Samples

Design and manage Pardot workflows and execute highly targeted campaigns including emails, landing pages, nurture streams
Develop lead scoring and nurture streams to drive quality leads to sales and manage the lead flows through Pardot/Salesforce.com
Work with marketing, business development and sales to coordinate campaigns and insure effective communication streams to target segments
Design and build effective tracking and dashboarding methodologies to report campaign performance and identify optimization opportunities
Work with designers and developers to create web pages, landing pages and emails and define A/B testing to optimize performance
Translate analytics into clear and actionable recommendations to drive qualified traffic and hone-in on revenue-building activity
5+ years hands on experience in marketing operations in a digital business, with significant experience in marketing automation and CRM
Experience and expertise in Salesforce and Pardot
Strong knowledge of lead flow practices
Knowledge of email marketing best practices
Excellent understanding of data and the ability to analyze to drive actions
Sharp eye for detail and proven project management skills – from concept to completion
High degree of flexibility and ability to navigate ambiguity

Marketing Operations & Automation Manager Resume Examples & Samples

Partner with marketers and marketing operations teams to gather Relationship Marketing business requirements
Manage Marketing Services team, including List Production and Deployment teams (managed service vendor)
Provide thought leadership and subject matter expertise on consumer relationship marketing strategy across brands/products and channels
Quantify business impacts and effort scoping to prioritize projects and manage product roadmap
Identify opportunities for data and application integrations, especially for incorporating new customer datasets and connecting to additional marketing/customer service channels
Lead initiatives to drive efficiency, process improvements, documentation and scale within the team
Provide key marketing program insights and recommendations back to Business Strategy and Partner Marketing teams
Ensure high-quality output that adheres to applicable laws and business rules
Superior operations and project management, leadership and influence skills with the ability to build organizations and processes that scale as demand for our services grows
Experience in cross-channel marketing automation planning, execution, and reporting (Email, Social, Display, In-Product)
Database marketing strategy skills, including ability to interrogate and interpret consumer datasets, ability to define targeting and segmentation strategies, and ability to create testing plans that facilitate analysis
Hands-on ability with SQL. Experience with Cosmos a plus
Understanding of consumer engagement journey building across Microsoft products and services and automation of the relevant data management capabilities to support operational scalability
Email campaign management and/or channel end user experience. Experience with marketing cloud systems (example: Salesforce Marketing Cloud, Aprimo, Epiphany or similar application) preferred
Project management experience, particularly in managing business processes that span multiple teams, including marketing, marketing operations, marketing tools, data sciences, and engineering teams
Client-facing experience with a focus on the customer’s business goals
Strong analytical skills and a proven knowledge of quantitative and qualitative analysis
Strong communication skills, excellent collaboration and negotiation skills and the ability to work effectively across teams and organizations in a global work environment
Executive communication skills, with ability to present to senior level internal and external executives
Ability to thrive in a fast-paced, dynamic business environment among a diversity of disciplines
Ability to lead by example through personally delivering high-impact work results
Self-starter attitude with the ability to bring clarity and vision into ambiguous situations

Automation Manager Resume Examples & Samples

Providing comprehensive facility systems, Siemens Apogee BMS (Building Management System) and Allen Bradley PLC (Programmable Logic Controller), to be available for immediate use
Providing departmental support for all electronic controls system as well
Supporting engineering controls installations and modifications to include installing, testing, maintaining, and repairing process controls and data acquisition systems
Providing technical guidance and direction to other technicians; assisting other technicians in performing their work as well as performing own work; and assisting Facility BMS and Reliability Managers and Supervisors with daily objectives and fill in for same when absent
Routine and complex preventive maintenance and repair on a variety of BMS and PLC process equipment, building systems and facility components and supporting structures
In depth and detailed maintenance work including installing, operating, and maintaining all equipment and components that support the facility which include system database servers, networking devices, BMS and PLC equipment
Making inspections and troubleshooting problems in the event of equipment failure and recommending necessary parts for effective repair
Manages enterprise systems and specialized engineers/technicians/outside vendors
Makes decisions that have extended and significant impact on work processes and functional operation of all production and site automation
Leads technical meetings and frequently interacts with senior internal and external representatives for critical system and enterprise operations
Works on complex technical issues and develops plans/solutions which are highly innovative
Guides the successful completion of major programs typically in a project leadership role
Erroneous decisions would typically result in a failure to achieve major organizational objectives
Provides management and oversight for Process Controls, Automation, and Building Management/Monitoring System to include design, integration, operation and routine/emergency maintenance service for the R&D laboratory, GPF (Gaithersburg Pilot Facility), office facilities local to the Gaithersburg campus as well as MedImmune global sites as needed
Subject matter expert (SME) on a variety of equipment, including DDC (Direct Digital Control), PLC (Programmable Logic Controller), computer networks and supporting infrastructure systems that deal with building systems, central utilities and facility components and responsible for the team's performance of routine and complex preventive maintenance and repair on these systems
Manages and supervises junior staff/team members. Provides technical guidance, training and direction to technicians assigned under your supervision in performing their work as well as performing own work
Ensures proper installation, operation and maintenance of all equipment and components that support the facility and system including: DDC field panels, PLC control panels, HMI's (Human-Machine Interface), programming logic, database software, control loops, floor level network controllers, sensors, controllers, low voltage control/power loops up to 277V, computer servers, network switches that support various equipment throughout the facility which includes HVAC, Process Water, Process Waste, Fire Panels, Lab, R&D Freezers/Refrigerators/Incubators, GxP equipment and other systems
Creates and maintains end user required automatically and manually generated reports to support lab R&D, and GxP requirements
Ensures compliant service and repair equipment and systems to meet cGxP requirements throughout the Clinical Manufacturing and R&D Laboratory facilities
Develops training materials and other technical documentation as it relates to specific system and organization functions (SOP's)
Writes functional, operational and user requirements; write testing protocols; and coordinate Information Systems, Validation and Quality Assurance efforts for automated cGMP system modifications and installations
Writes operational and installation manuals, drawings and notes to aid in future upgrades and/or installations
Reviews and provides preliminary information on new and current vendor selections for contracted services making recommendations to management
Leads and Supports engineering controls installations and modifications to include installing, testing, maintenance, and repair of process controls and data acquisition systems
Generates and reviews daily system alarm logs and ensure critical alarms were properly investigated and reported
Performs complex investigations in support of GxP quality Non-conformance reviews
Project Management over affected team and Initiation of VSCRs (Validated System Change Requests) as required to upgrade and maintain the Siemens Apogee Building Management and Alan Bradley PLC system
Proactively makes recommendations to current and proposed trending and monitoring points to improve monitoring
Conducts periodic system monitoring reviews with subject matter experts to ensure all required points are being monitored
Plans, develops and adjusts work methods and procedures to optimize BMS and PLC applications
Develops and maintains trends of all critical parameters; develop and analyze monthly trend reports; review analysis with RCM (Reliability Centered Maintenance) Engineer; and provide process improvement recommendations to Maintenance Supervisors and Managers
Ensures drawings of the BMS system architecture, field configuration, and field device data are accurately maintained
Determines correct stock levels of repair or replacement parts
Maintains documented PM (Preventive Maintenance) program for entire BMS system to ensure all components are properly operating, inspected, cleaned, tested and calibrated on a routine basis, and that all software is upgraded as needed
Provides training to Site Operations Technicians to increase knowledge of such systems
Maintain a thorough working knowledge of electronic theory and the application to Building management and controls systems
Maintains current training on PLC systems and HMIs with emphasis on Allen Bradley Systems, Digital Electronic Displays and Instrumentation, DH (Data Highway) Network, Device Net, and (Wonder Ware and RSView) SCADA (Supervisory Control and Data Acquisition) systems
Maintains current training on DDC systems with emphasis on Siemens Apogee Systems, controllers and computer networking
Works on assignments that are complex in nature where considerable judgment and initiative are required to resolve problems and make recommendations
Maintains current skills in programming of BMS and PLC software and P&ID control loops, Motor Controllers -- VFDs (Variable Frequency Drive) & DC drives, and Pneumatics
Maintains the integrity of a software backup and control program
Uses precision measuring instruments
8-10 years' experience as subject matter expert in manufacturing automation with management leadership experience
Allen Bradley Training and/or Siemens Apogee Training
Experience in computerized system validation and GAMP (Good automation Manufacturing Practices)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to speak effectively with customers or employees of organization. Conduct presentations for higher management
Ability to define problems, collects data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Capability to Utilize Various Programs Developed for Day to Day Operations & Specialty Maintenance PM Software, Various PLC Codes/Languages, Rockwell Asset Centre, Factory Talk

Automation Manager Resume Examples & Samples

Involve in building an organizational capability with a culture of continuous improvement. Contributes actively to the development of the annual roadmap of continuous business improvement projects
Undertake any other business improvement task assigned on ad-hoc basis
3 years in similar role and/or capacity

Marketing Automation Manager Resume Examples & Samples

Develop and execute email, direct mail, SMS and other demand generation and customer communications campaigns using marketing automation
Work with teams to translate marketing requirements into functional campaigns within marketing automation, CRM and other marketing systems
Build testing frameworks (split testing, deliverability and tracking) for continuous optimization of click-through and conversion rates. Ensure adaptive learning from past campaigns to guide future marketing campaigns
Define and manage the marketing infrastructure and customization of the marketing automation platform including business rules, scoring, multi-touch nurture, profiling, segmentation, workflows and reporting
Manage email deliverability, database hygiene, subscription management and compliance with opt-in laws and regulations
Understand the bi-directional data structures with Salesforce.com for data integration; work with Salesforce administrators to coordinate integration with CRM; work with marketing platforms to troubleshoot issues and provide team support
Lead the creation and management of dashboards and closed loop reporting integrated with the sales database that tracks: campaign effectiveness, prospect engagement, funnel advancement, scoring optimization, lead conversion and customer retention
Work with Analytics team to analyze all lead generation campaigns; identify opportunities for campaign optimization and areas in the pipeline requiring additional marketing support

Marketing Automation Manager Resume Examples & Samples

Intake, prioritize, and manage email requests from various parts of the company while communicating expectations
Create and execute email marketing campaigns to meet business goals for each product and vertical
Routinely audit email lists and templates to help maintain optimal performance
Ensure compliance with CAN-SPAM regulations
Set up Marketo programs and Salesforce campaigns to track marketing initiatives
Analyze campaigns and run A/B tests to make sure performance is optimized
Run reports and prepare analysis for key stakeholders using Marketo
Assist in uploading lead lists and processing data from various marketing events
Set up processes related to rules of engagement, campaigns, and data that support industry best practices for marketing automation
Manage data quality through segmentation, normalization, and enrichment
Bachelor’s Degree required in related field
4+ years of digital/web/online Marketing experience required
2 years of experience using Marketo or similar marketing automation platform (Eloqua, Hubspot, Pardot)
Copywriting and copyediting abilities, as well as basic HTML coding experience is a plus
Analytical– Ability to understand diverse information and make recommendations based on the analysis
Problem-Solving – Identify and resolve problems in a timely manner. Gather information and input from stakeholders skillfully. Develop alternative solutions. Work collaboratively in group problem-solving situations
Interpersonal Skills – Ability to focus on solving conflict, not blaming. Maintain confidentiality. Listen to others without interrupting. Keep emotions under control. Remain open to others' ideas and try new things
Strategic Thinking – Develop strategies and recommendations to achieve individual, departmental, and organizational goals
Motivation – Set and achieve challenging goals. Demonstrate persistence in overcoming obstacles. Measure self against standard of excellence. Take calculated risks to accomplish goals. Accomplished self-starter who thirsts for success while being tenacious and results-driven
Dependability – Take responsibility for own actions. Keep commitments. Complete tasks on time. Works independently and efficiently
Organization – Highly organized and able to manage multiple projects and campaigns. Excellent time management skills. Meticulously tracks all activities and accurately maintains all records
Quality – Impeccable attention to detail. Demonstrate accuracy and thoroughness
Collaboration – Build strong relationships with internal and external constituents. Gather input from diverse teams and determine best possible solution. Maintain excellent follow-up skills

Employee Self Service Portal & Automation Manager Resume Examples & Samples

Orchestrate Employee Self-Service Portal development for End-Users technology
Communicate and evangelize self-service and process automation and drive standardization and adoption across the enterprise
Develop and execute complex and demanding Self-Service Business cases to various senior management stakeholders and secure functional sponsorship and participation for planning, onboarding, piloting and rollout phases
Design “Easy to use”/”Intuitive” automation functionalities which enable end-users to consume IT and Non-IT capabilities and services with ease and efficiency within an omni-channel delivery framework
Analyze and identifies IT Service automation and process improvement opportunities
Identify opportunities for improving business processes in partnership with process / service owners
Communicate and align with several stakeholders to leverage synergies in design, architecture and implementation of self-service portal capabilities across the enterprise
Obtains buy-in from service owners and end-users on proposed new business processes or changes to existing ones
Prepares and communicates regular progress status reports with project stakeholders and service owners
Reviews and evaluates project deliverables and timelines including contractor and team performance, scans market for innovation and best practice capabilities
5+ years of Employer Self Service / eHR portal experience preferred, but will also accept candidates with equivalent level of knowledge and experience
College degree in Computer Science or related field
Strong interpersonal communication skills

Marketing Automation Manager Resume Examples & Samples

Support the go-to-market, regional, and industry teams throughout the planning and execution of marketing efforts using the Teradata’s Multi-channel Campaign Management capabilities
Build and deliver integrated marketing campaigns and activities according to business priorities and go-to-market plans
Work with teams to translate marketing requirements into functional campaigns within marketing automation and CRM systems
Assist in the technical conceptualization of demand creation, nurturing and scoring program strategies
Execute and optimize audience segmentation for campaigns within the Marketing Studio platform, based on contact attributes and digital behaviors
Create emails, forms and reports within the Marketing Studio application, including designs for use by others within the marketing function
Alter html source code using html editor (Dreamweaver or similar) and ensure images render properly in the design by editing (Photoshop or similar)
Work with Digital Marketing team to create landing pages and microsites
Optimize email deliverability using available toolset
Create nurturing and scoring programs to support the marketing organization
Set up and make available all global campaigns for use in all regions and countries, working with regional teams, as needed for local deployment
Provide input to all campaign execution processes, programs and procedures
Consult in development of go-to-market strategies based on past experience with execution
Champion and support global Marketing Resource Management capabilities as subject matter expert
Monitor and report on effectiveness metrics related to tactics and programs managed by the Marketing Studio platform and related applications
Work closely with operations team to define and implement new functionality and product offerings
Continuously analyze operational process to find and implement new efficiencies
Continuously drive innovation tied to campaign execution within Marketing Studio

Marketo Certified Automation Manager Resume Examples & Samples

Assists in the technical conceptualization of demand creation, nurturing and scoring program strategy
Creates emails, landing pages, forms and reports within the MAP, including templates for use by others within the marketing function
Creates nurturing and scoring programs to support the marketing organization
Documents MAP processes, programs and procedures
Monitors and reports on effectiveness metrics related to tactics and programs managed by the MAP and related applications
Standardizes, cleanses and uploads contact lists into the MAP
Collaborate with the demand center and/or field marketing to ensure there is a cohesive creation, execution and testing/optimization strategy to increase engagement
Trains marketing resources on how to run reports and accomplish basic tasks within the MAP
MAP (Marketo)
Sales force automation (Salesforce)
Content management/Web content management
Business intelligence
Web analytics
HTML editor
Marketing resource management
Position can be located anywhere in the USA**
Marketo certification is required**
Two or more years of administering a sales force automation (SFA) system
Two or more years of MAP administration experience, Marketo Certified Expert
One or more years of experience in demand creation related activities (email, trade shows, search engine optimization/search engine marketing, event marketing)
Experience working with business owners in defining reporting and data requirements

Marketing Automation Manager Resume Examples & Samples

Bachelor's Degree (or internationally comparable degree) – Communications, Marketing, or related discipline – Preferred
Master of Business Administration (MBA) – Preferred
Experience demonstrating database skills – Preferred
Experience demonstrating CSS skills – Preferred

Senior Marketing Automation Manager Resume Examples & Samples

Works with the marketing organization to understand business needs and translate those to strategic marketing automation initiatives using Marketo
Functions as an integral part of the division’s marketing team(s) while reporting back the demand to a centralized demand generation team
Understand industry, industry trends, and the audience members in that industry
Works with marketing to build, employ, and maintain personas to drive personalization and optimize campaign performance
Works with marketing and business stakeholders to design and manage to strategic and tactical KPIs
Translates business goals into marketing automation deliverables (campaign structures, email units, etc.)
Works with marketing to use best practices to better engage and convert leads
Develops strategy for engaging and converting leads. Work with a team on campaign scheduling and execution using UBM marketing automation platforms
Understands the key concepts and potentials of marketing automation and can articulate them to help drive business (campaigns, target audience engagement, registrations)
Provides strategy and recommendations for segmenting lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.)
Work to minimize list decay and unsubscribes while increasing productivity of our email sends
Measure, and optimize campaign, content, and targeting
Optimization of email marketing performance through A/B testing, email lifecycle management, personalization, creative, and content management
Utilization, management and support of PPC campaigns, landing pages, and other digital marketing techniques that help drive acquisition of net-new leads for nurturing and conversion
POSITION REQUIREMENTS
Past experience with, campaign design, marketing automation, and/or web analytics
Proficient using a marketing automation tool such as Eloqua or Marketo
Highly strategic and able to uncover and understand business needs
Strong experience in digital marketing, PPC and experience in content marketing
Excellent writer and communicator (in both written and verbal form)
Industry knowledge
Working knowledge of content marketing and persona management
Uniting the most influential fashion retail decision makers and the world’s top fashion brands, UBM Fashion Group serves the $1 trillion+ global fashion industry through comprehensive marketplaces in New York (NY Men’s and NY Women’s) and Las Vegas (MAGIC). Our events cover all major fashion categories from men’s, women’s, and children’s apparel, accessories, and footwear to manufacturing resources and service providers

Senior Marketing Automation Manager Resume Examples & Samples

Works with the marketing organization to understand business needs and translate those to strategic marketing automation initiatives using Eloqua
Direct People Management experience
UBM's Advanced Manufacturing Group, is the leading B2B event and media company dedicated exclusively to the global $3.0 trillion advanced manufacturing sector, which helps support the flow of information, commerce, and innovation in such sophisticated segments as medical devices and pharmaceutical development, advanced engineering design, automation, manufacturing, processing, and packaging

Commissioning Automation Manager Resume Examples & Samples

Developing regular management reports including project status and budget requirements
Setup tooling in a Lab environment for training and testing
Travel to project sites to setup, train and manage tooling
Candidate will be responsible for the development of custom applications for various industrial/test applications
5 Years of software design experience
NI LabVIEW and Test bench and be a certified NI Architect
Modbus experience

Marketing Automation Manager Resume Examples & Samples

Bachelor degree in marketing, business, IT or related field required
3-5 years of relevant work experience in marketing automation or CRM administration required
Experience working with marketing technology tools including email, web analytics, and CRM
Experience managing projects from inception to completion, including managing to a timeline and budget
Digital marketing and demand generation experience
Adept at using Microsoft Office suite (Word, PowerPoint, Excel and Outlook)
Ability to apply data-driven insights to complex marketing campaigns
Outstanding communication and customer contact skills required
Ability to work well in a team environment in occasionally stressful situations
Interpersonal savvy with customer focus
Knowledge of the IT training and certification industry
Certified Eloqua B2B Master or Luminary certification
Experience with Eloqua, Salesforce, Google Optimize, Google Adwords and Google Analytics
Knowledgeable about digital advertising, including SEM, SEO, PPC and social advertising platforms
Working knowledge and experience with HTML/CSS development and SQL database reporting
Knowledgeable on email best practices, technologies and trends
Ability to build reports using automated reporting such as Tableau, Power BI or Pentaho
Expert level Excel skills

Marketing Automation Manager Resume Examples & Samples

Accountable for the management of our chosen marketing agency on the development, coordination and delivery of a 12 month marketing automation pilot
Co-ordinate with the content and campaign teams to ensure a continuous flow of engaging and compelling content into the automation campaign and alignment with Global Campaign activity
Responsible for communicating the results of the pilot on a regular basis to marketing management and highlighting any concerns at an early stage
Create and maintain reports on marketing activities that detail the campaign's effectiveness, optimizing the campaign approach based on the resulting data
Work alongside the marketing automation agency and data team to find additional contact sources that can be added to the campaign
Follow the policy and processes to enable compliance with global email data privacy regulations
Responsible for communicating the results of the pilot, in terms of converted leads and lead status
Creation of a "lessons learnt" marketing automation guideline that will ensure best practise moving forward
Pending success of pilot, will be responsible for creation of a business case and implementation kick off of Marketing Automation tool within TMF Group
Creation of governance around email campaign communications outside of the pilot campaign
Responsible for creating email automation strategies and executing these via programs around opportunities to engage contacts within Dotmailer

Marketing Automation Manager Resume Examples & Samples

Develop technical design to support business requests and work closely with teams to define and implement new functionality and product features
Develop the framework and processes for all programs, templates and technical designs of the Marketing Automation platform, including all training, support and documentation for end users
Provide feedback, guidance, and expertise to the marketing automation system end users on business needs/requirements related to campaign development, technical integration and best practices in demand generation
Develop and execute lead capture and nurture strategies, and continuously monitor and test effectiveness
Develop reports that show the effectiveness of campaigns, along with short term analysis, trends and recommendations
Manage the creation of new segments and campaign workflows
Develop and maintain campaign workflows designed to deliver content in accordance with the sales cycle stages and effectively move prospects through the buyer’s journey
Ensure that campaigns produced through the marketing automation system adhere to operational and reporting standards
Work closely with internal stakeholders to develop customized reports to validate processes, results and business impact of marketing automation initiatives
Perform day-to-day system maintenance and configuration including integration with salesforce.com
Responsible for system administration for the company’s marketing automation system
Provide overflow support to email production teams as required
6+ years of digital marketing experience building and managing inbound and outbound integrated email-centric marketing programs
Proven experience in driving lead generation efforts within digital channels including search, social media, paid media and outbound marketing
Proven knowledge and experience with, contemporary marketing models including lead scoring, pipeline design, and automated campaign frameworks
Proven expertise in the utilization of analytics and data to recommend impactful marketing decisions
Working knowledge of Salesforce, account based marketing tools, and business intelligence or marketing analytics platforms such as Google Analytics or DOMO
Proven ability to lead through influence, and affect results in matrixed organizations
Bachelor’s Degree in Marketing or Business strongly preferred
Proficiency in Eloqua or a similar marketing automation platform
Knowledge/experience with web personalization
Education industry experience a plus, but not required

Marketing Automation Manager Resume Examples & Samples

Provide overall programming and technical support for the Marketing Automation system, along with guidance on tool impacts to the business
Responsible for technical design activities to support business requests and work closely with teams to define, plus implement new functionality and product features
Responsible for managing the underlying data inputs / structures that impact the Marketing Automation system in order to scale and perform reliably; Implement programs to populate/cleanse data fields as needed
Provisioning of Eloqua accounts (username / password) to internal TWCBC marketing clients in need of access to the tool in order to manage, execute, and report on marketing efforts launched out of the Eloqua Marketing Automation tool. Provide direct training to new internal users of the tool, as well as provision training/ support services provided by third parties
Minumum of 2-3 years of Administration experience with Oracle Eloqua, Marketo, or similar Marketing Automation tools; additional related Marketing Cloud Products are a plus
Salesforce CRM / Oracle Siebel CRM experience
Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
Analytical skills, to critically evaluate the information gathered from multiple sources, and reconcile conflicts. Ability to translate user requests into underlying system needs, and distinguish solution ideas from requirements
Strong communication and presentation skills, with ability to comfortably work with a wide range of stakeholders across all levels of the organization including senior management at the Sr. Director and VP level

Automation Manager Resume Examples & Samples

Identify opportunities for automation solutions. Provide concepts, ROI justification and budgets for proposed automation. Oversee project management of multiple concurrent projects involving both in house design and contract manufacturing
Prepare and present proposals for future projects and reports on progress and outcomes of current projects. Coordinate with all affected parties to ensure timelines and workflow are met from both internal and external vendors
Develop and maintain a schedule for the assigned automation project and control expenditures within limitation of project budget
Investigate and address quality issues with root cause analysis that may be caused by automation equipment and initiate appropriate corrective action
Test, evaluate, document and validate new equipment performance; establish equipment specifications
Provide direction & work priority for the Automation group as needed
Develop, maintain and troubleshoot (hardware & software) of robotic equipment in a production environment
Lead the day to day problem solving in production line to ensure high product quality with minimal impact to automation up- time
Re-design and/or improve automated systems used for removing and packaging plastic components produced from injection molding machines
Motion control optimization via programming to improve robotic functions. PLC and HMI programming a plus
Participate in training of personnel
Develop automation maintenance program and documentation including: set-up instructions, operating instructions, maintenance instructions, BOMs, assembly drawings, fabrication drawings, panel layout diagrams, wiring diagrams, piping and instrumentation diagrams, controls architecture diagrams, operation flow charts, SW requirements documents, and SW design documents. Procure, maintain and control replacement parts
Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws

Marketing Automation Manager BC Resume Examples & Samples

3+ years business experience working in Digital Marketing department or with a holistic understanding of Email Marketing
Ability to work independently across large internal and international teams as well as agency teams
Profen track of experience in eMail Marketing, Marketing Automation
Experience with CRM tools for B2C ideally Adobe Campaign
Experience with steering complex localisation processes is an advantage

Systems Automation Manager & Headcount Tracker Analyst Resume Examples & Samples

Administering existing Database and reconciliation processes
Understand the any change in requirement in the database, reconciliation process or reporting and make necessary changes in the existing codes. This will require an understanding of the entire database system and codes
Add new functionality to the system (e.g. reports, analysis, reconciliations, process automation)
Co-ordinate with various teams which are the sources of information
Generate automated reconciliation files (existing process) and send through to all Tracker Administrators
Maintaining the Headcount Tracking process
Linking up with Functional COO and Product line managers to interpret and record headcount movements into the Headcount Tracker - including New Business hires, Deployment, Attrition and Replacement hiring
Initiate regular monthly meetings with relevant parties to substantiate and track future planned initiatives
Monitor Actual and Forecast FTE (Full time Equivalent) against budgeted plans and challenge and investigate/understand variance to plans
Reconcile Headcount Tracker records to CS firms books and records (e.g. HR generated reports , Lateral recruitment reports, Essbase)
Provide ad hoc reporting in line with current requirements and be integral part of budgeting process
Challenge Headcount requests to ensure in line with budgeted plans and push Functional COO for explanation on delayed initiatives

Automation Manager Resume Examples & Samples

Mechanically troubleshoot and repair minor mechanical problems
Must know the capabilities and functionality of a Programmable Logic Controller (PLC)
Troubleshoot, repair, and maintain automated conveyor systems
Provide broad based electrical, mechanical, and software technical ability along with a right first time mentality and a proactive approach to identifying ways to improve the site’s performance
Coordinate all maintenance activities, planned repairs, and reactive repairs of the automated equipment
Ensure the team is trained and kept up to date on health and safety
Diagnose mechanical and electrical problems using technical drawings
Ability to take ownership of the Planned Preventative Maintenance (PPM) schedule, as well as perform preventative maintenance and repairs on equipment
Compile thorough, detailed reports, based on the work completed onsite
Drive and build upon continuous improvement through team and documentation
Build a strong relationship with the management team of the Distribution Center
Interact courteously and professionally with clients, other engineers, managers, subcontractors, and other communications as assigned
Follow up with other departments to ensure issues have been resolved
Complete the appropriate paperwork in a timely manner
Be an active member of an IKEA distribution business information network with other countries, and share best practices whenever possible
Associate or Bachelor of Science Degree in Electrical Engineering, Electronics, Mechanical Engineering, Supply Chain Technician or other related field or equivalent experience with Automated Storage and Retrieval Systems without a degree
At least 3 years of experience working in an automated warehouse environment
Ability to become a subject matter expert in regard to debug and troubleshooting of the specified equipment
Safety is paramount with familiarity with safe work practices including LOTO, OSHA 10 familiarity, and general industrial safety
Must be capable of generating thorough and comprehensive service reports with computer skills including MS Office
Must be able to read and utilize mechanical & electrical schematics to assist in troubleshooting and resolution of mechanical and electronic components
Mechanical inclination
Ability to multi-task, prioritize workloads and meet aggressive deadlines
Strong relationship-building and communication skills
Ability to interact courteously and professionally with managers, subcontractors, and other communication as assigned
Action-oriented with the ability to deliver results
Ability to drive and implement change

Marketing Automation Manager Resume Examples & Samples

Be the primary owner of the marketing automation platform and build out a center of excellence to ensure both technical and operational best practices are utilized across Forrester
Develop new and enhance existing multichannel (email, display, social, and web) nurture programs including building out program logic and creating landing pages
Maintain and optimize our lead management process in coordination with the sales and marketing operations team
Proactively partner with regional, product, and content marketing teams to optimize campaigns in-market
Support and recommend martech integrations with Eloqua such as ReachForce, on24, and LinkedIn
Implement basic marketing automation functionality including lead scoring, progressive profiling, and A/B testing
Own the list import/export process and maintain standards
Work closely with the sales team members to help develop and refine our lead scoring model
Work with the team to maintain database health: ensure data cleanliness and completeness leveraging tools in Eloqua, Salesforce, and other third-party data providers
BA/BS degree in business, marketing, or equivalent discipline required
Minimum 5+ years of hands-on experience in marketing automation, preferably with a B2B company
Prior experience marketing to CIOs, CMOs, and heads of business lines is a plus
Advanced understanding and practical application of Eloqua required, including experience designing and implementing marketing programs and campaigns, emails, and landing pages (with working knowledge to hand-code HTML). CSS knowledge is also preferred
Experience in Salesforce
Certified Eloqua expert
Great critical thinking skills
Ability to interpret and apply analytics
Is persistent and tenacious in driving results

Marketing Automation Manager Resume Examples & Samples

Vendor management and implementation of new marketing automation platform; includes national rollout strategy and ongoing training/onboarding of new users
Manage and mentor a team of direct reports; establish a center of excellence on e-mail marketing, demand generation and multi-channel lead nurture programs
Build and manage project plans using team’s project collaboration system; partner closely with content and other digital marketing colleagues to build campaign assets
Oversee system data governance; partner with internal data teams to ensure data hygiene, quality and integrity
Stay current on industry best practices through external benchmarking, conferences and other thought leadership forums; proactively document and share best practices with the broader team
Ensure compliance to regulatory requirements and controls such as CAN-SPAM, CASL, etc
Build and maintain campaign calendars and standardized reports to facilitate collaboration between sales and marketing
Bachelor’s degree in Marketing, Advertising or related discipline
Demonstrated knowledge of digital marketing strategies and tactics, preferably in a B2B environment
5-7 years work experience in a digital marketing function
2-4 years work experience managing direct reports Ability to work in a highly regulated, fast-paced and matrixed environment
Must be flexible and able to reprioritize depending on business needs
Superior written and verbal communication skills; strong attention to detail

Senior Automation Manager Resume Examples & Samples

Owns and drives the Salesforce Marketing Cloud (ExactTarget) roadmap and continuously drives innovative use of Marketing Cloud capabilities
Collaborates with Marketing Campaign teams to deliver on program goals and assist in designing, executing and reporting on client acquisition, engagement and retention campaigns
Works with Marketing brand leaders to translate business requirements into functional journeys and campaigns within Marketing Cloud
Partner closely with IT development teams to ensure we are using technology to drive the best possible email and sms programs; includes automating manual processes, data segmentation, list development, triggered / lifecycle marketing campaigns, and CRM tool optimization
Manages Journey Builder for cross-brand automated journeys across multiple digital channels, as available within Marketing Cloud
Works closely with marketing, and product management teams to define and implement new functionality and product capabilities within Salesforce Marketing Cloud
Collaborates with team of Marketing Cloud / email developers to deliver email functionality throughout the brand marketing satellite users
Continuously analyzes operational process to find and implement new efficiencies
Understands and helps to design solutions for data flow and data integration
Keeps strategic eye on the leads and data flow moving between platforms (ExactTarget, Salesforce, Account Maintenance, and others)
Provides day-to-day system maintenance and configuration of the systems, as well as acts as the first line of contact for user questions
Provides documentation and training to end users
Routinely audits user practices to ensure compliance
Owns and manages the Marketing Cloud vendor relationship and actively participates with CRM team's Salesforce relationship
Works with technology partners to understand system functionality and advancements
3+ years of experience with ExactTarget marketing automation platform preferred, across email and SMS channels
Expert Marketing Automation skills
Salesforce Sales Cloud experience a plus
Strong understanding of digital marketing, demand generation principles, and marketing best practices with regard to contact strategies, data capture, campaign analysis, deliverability, and CAN-SPAM compliance
Knowledge of email deployment and coding best practices
Previous experience in or working closely with marketing, CRM and/or Information Systems groups
HTML email development experience preferred
Understanding of web development and digital design techniques to effectively manage team
Knowledge of API integration with CRM platforms and Web properties
Good understanding of relational data structure
Project management experience, particularly in managing business processes that span multiple teams, including marketing, marketing operations, data sciences, and technology teams
Excellent organizational skills; capacity to manage multiple priorities and tasks simultaneously, cross-functional teams and communicate with all levels of management
Strong familiarity with the business processes of sales, marketing, and customer support
A team player, adept at working across departments to ensure user adoption and satisfaction
Bachelor's Degree or equivalent in Marketing, MIS, Business Administration or Engineering

Senior Automation Manager Resume Examples & Samples

1) 3+ years of experience managing company's ESP, with some mixture of ExactTarget modules - Journey Builder, Email Studio, Web Studio, automation studio
2) 1+ year of owning a SalesForce Marketing Cloud (aka ExactTarget) - including roadmap, email campaigns, SMS, mobile push, website integration
3) Any experience in gathering requirements regarding- customer journey's, lifecycle monitoring, CRM, IT apps, etc
* HTML experience is helpful***

Automation Manager Resume Examples & Samples

Conceiving, designing and building new custom-design equipment
Hands on Automation experience (robots, conveyors, vision)
Machine design in SolidWorks or Allen Bradley PLC programming
New product development...new machine design and fabrication
Identifying, developing, validating, and deploying leading edge technologies and equipment that will improve quality, cost, or delivery of Align products and services
Internally designing and fabricating custom prototype equipment to meet Align’s product and process needs
Delivering solutions that enable strategic corporate initiatives (new products, product improvements, or cost reductions)
Work with Management and Process Engineering teams to identify current challenges and opportunities
Develop and execute on a roadmap of custom/new technology solutions to deliver improvements
Strategic planning for department within the larger strategy of manufacturing and the company
Tactical execution of all initiative, developments, changes, etc. that impact the department and production
Establishing capital budgets and forecasts, identifying total business impact of initiatives, and demonstrating payback for projects
Build and maintain relationships with material and/or equivalent suppliers
Provide cross functional coordination with R&D, Clinical, Treat, Align Fab, and Marketing to ensure appropriate oversight of technology development initiative
Must possess the ability to effectively communicate in both oral and written form with all levels of the organization, with particular emphasis on floor level operations personnel
Optimize equipment utilization, determine and implement plant layout, and material flows to optimize operations
Analyze, specify and implement material/data-handling equipment and systems that are cost effective and improve operations
Manage the quality, on-time and cost performance of suppliers that do production for the department

Marketo Marketing Automation Manager Resume Examples & Samples

Work with campaign managers to build and execute strategic campaigns in Marketo and measure and report on results
Develop and execute multivariate testing plans and adjust campaigns based on results
Provide first level support on Marketo and other marketing tools to VES marketing organization
Coordinate with IT and CRM teams to ensure all marketing tools are available for end users and adhere to defined standards and security protocols
Manage the deployment of new features such as personalization, dynamic content, targeting and triggers within Marketo
Build reports that track progress towards objectives and success criteria for each program and be able to assess effectiveness of campaigns
Partner with the Marketo Business leader to; lead the Process and Oversight committees, lead the team through change management, and manage relationship with Marketo
5-10+ years of related experience
Master’s Degree preferred
Experience with business audience based email, push communications and development of Lifecycle Marketing programs
Working knowledge of and experience with third party email service providers and marketing automation platforms (Marketo preferred)
Demonstrate technical acumen to resolve data issues to expedite and facilitate campaign delivery
Ability to manage a significant, constantly changing workload, and adhere to tight deadlines
Possess superior organization, prioritization, and time management skills
Creative, positive energy, self-directed, amiable attitude, and composed under pressure
Proficiency in HTML, Photoshop, Dream Weaver, Microsoft office
Ability to drive projects through to completion and get things done

Advanced Controls & Process Automation Manager Resume Examples & Samples

Reduce process safety risk by championing SIS process safety system design practices and develop and implement new operating training simulators (OTS) for our existing sites. Work with S&OR to support global programs that advance our process safety and improve digital security
Advance the competitiveness of our existing assets by developing and implementing advanced control strategies to reduce variable cost and improve plant reliability
Lead the Petrochemical global DCS Steering Team in support of our integrity management agenda
Manage the ICE (controls) manual and provide commissioning and start up controls support for Licensing
Provide technical leadership, coaching and manage the automation team
Provide HSSE leadership in all activities
Work with the Petrochemicals New Technology & Head Digital Manager to assess emerging automation technologies and their potential value, including analysis of industry trends and vendor capabilities
Provide support during the project design and process control input during all stages of major capital projects to support the BU growth and licensing projects, owning the process control aspects of the licensing manual
Lead the Petrochemicals global DCS Steering Team to identify, prioritize, and endorse DCS migration projects to ensure long term sustainability. The DCS Steering Team maintains a forward 10 year capital plan
Provide technical leadership to optimize regulatory controls and provide robust, stable control of the plant processes
Identify and evaluate opportunities for process control improvements including advanced (DMC) controls and OTS
Provide process control resources to support plant commissioning and start-up for both wholly owned, JV’s and Licensees
Manage the development of the automation team members technical and leadership skills
Conduct peer reviews to ensure robust implementation of control applications and strategies
Review & keep abreast of offsite and industry best practice in Availability and Process Automation topics
Interface with S&OR and Refining peers to share learnings and new developments
Assure knowledge transfer and shared learning for process control practices at current and new Petrochemical plants
Champion knowledge management through documentation and communication
Proficient experience working in a refining or petrochemical plant
Minimum of ten years
Experience of managing multidiscipline teams to deliver technical projects
Experience with automation system design and commissioning
Knowledge of BP process safety designs practices; including HAZOP, LOPA, SIL validation, and SIS life-cycle preferred
Experience working with DCS vendors and EPC contractors on large projects preferred

Test Automation Manager Resume Examples & Samples

Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems
Uses considerable judgment to develop the solution and seeks guidance on complex problems
Establish the methods and procedures on new assignments with guidance
4+ years experience in SAP SCM Warehouse Management
Experience leading teams of 2 or more people
Ability to travel to client sites on weekly basis
Ability to contribute to a team-oriented environment

Senior Marketing Automation Manager Resume Examples & Samples

Lead requirements capture, roadmap development and delivery for our marketing automation platform – in consultation with sales and marketing
Optimize and standardize marketing automation processes across Clarivate
Ensure the ongoing effective operation of core automation functionality including development, testing and maintenance of lead scoring and nurture programs, preference management, workflows, integration and reporting
Provide operational frameworks and processes for marketing automation specialists to develop and execute automated demand generation, nurture and communication campaigns
Ensure robust processes are in place for the on-going monitoring and optimisation of automated marketing programs
Work closely with the Customer Insight & Analytics team to support marketing database quality, list management, segmentation and reporting processes in Eloqua and Salesforce
Develop and maintain processes to enable compliance with global email data privacy regulations
Document and communicate/distribute across the organization best practices for marketing automation
Proven marketing automation experience including new platform deployment, ongoing development and management, asset/program development and campaign execution
Expert knowledge of Eloqua (E10) and CRM platforms, preferably SalesForce
Strong project management skills and strength in managing multiple projects/deadlines
Web / email design experience a plus

Advanced Automation Manager Resume Examples & Samples

Provide leadership, engineering standards, and best practices to strengthen the control systems engineering design and performance across plant operations
Champion on the use of continuous improvement tools to implement capital projects
Provide long-term site strategy and implementation for automation system platforms
Coordinate with other engineering managers on projects to ensure standards and consistency across the site
Provide leadership, direction, coaching and mentoring, to the engineering team, including accountability for growth and development of talent in the organization
Coordinate and own site engineering standards with CES and site maintenance to continuously optimize safety, cost and reliability
Assist in the development of capital projects, providing necessary detailed engineering packages and implementation support
Maintain skills in controls technology advancement and industry best practices
Bachelor's Degree in Science, Technology, Engineering or Math (S.T.E.M.) Field
Minimum of 5 years of experience
Ability to obtain and maintain a D.O.D. Secret Clearance. U.S. Citizenship is required
Active D.O.D. Secret Clearance
Automation Experience

Automation Manager Resume Examples & Samples

Ensure the level of service capacity and availability matches or exceeds the current and future needs of the business
Strive for automation and continuous improvement of our infrastructure configuration, management, and operations
Industry experience managing service-oriented architectures with high availability and performance
Design and maintain a high availability CI/CD stack
Oversee the coordination, integration, and flow of development, testing, and deployment to support continuous delivery
Proactively identify potential pipeline bottlenecks, recommend and implement solutions
Develop performance and reliability tests used to enhance throughput and availability
Plan and execute OS and Application upgrades
Define tools and processes that will improve provisioning, patching, and upgrade efficiency
Evaluate and implement new technologies to improve the infrastructure
Strong team player with a high degree of self-motivation and the ability to manage additional technical resources to meet the project requirements

Automation Manager Resume Examples & Samples

Leading a team of automation engineers in the support of site operations across a wide variety of technology platforms
Preparation and management of operating budgets to support site operations
Representation of automation at change control reviews and site quality review teams
Definition and management of the automation philosophy for the site
Defining automation strategies for future projects
Ensuring the site automation systems are maintained in a GXP state
Identification and execution of continuous improvement projects within Automation, for the benefit of the site
Minimum of 10 years’ experience with the design, installation, startup, and servicing of process control systems
Minimum of 5 years of experience in pharmaceutical environment including regulatory requirements associated with 21 CFR Part 11 and supporting validation of control system equipment
Prior experience with controls systems supplied with skidded equipment utilized in fermentation, cell separation and recovery, filtration, CIP, and clean utilities preferred
Prior experience in the leadership of teams is preferred
Knowledge and Experience of the following systems would be an advantage

Marketing Automation Manager Resume Examples & Samples

Implement and manage marketing automation processes for campaigns, nurture flows, communication schedules, lead scoring, and reporting and analysis
Own the marketing database including data imports and clean up, list segmentation, subscription management and reporting
Develop reports that show the effectiveness of campaigns, along with analysis, trends and recommendations
Develop closed-loop analytics with Sales to measure how marketing promotion and activity converts Leads into Opportunities
3+ years of digital marketing experience building and managing inbound and outbound integrated email-centric marketing programs
Proven knowledge and experience with lead scoring and automated campaign frameworks
Experience with Marketo required, certification is a plus
Personable, professional, and friendly
Very organized and highly detailed; exceptional time management skills
HTML, Model N experience a plus
Bachelor's degree in business or marketing (or related field)

Data & Marketing Automation Manager Resume Examples & Samples

You have experience in data or e-mail management. Knowledge of Marketing Automation platforms (such as Marketo, Eloqua, ….) or of HTML & coding are a plus
You love complex data, structures and inter-links
Able to handle many different things at the same time
Profound analytical skills : to critically evaluate the information gathered from multiple sources, and reconcile conflicts. You are able to translate user requests into underlying system needs, and distinguish solution ideas from requirements
Self-motivated; able to plan work effort and schedule priorities
Strong project manager
Good communicator; able to explain technology and processes in a simple way

Controls & Automation Manager Resume Examples & Samples

Candidate will be responsible for overseeing the design, quality, consistency, and execution of control system projects
The position requires strong organization and planning skills, in addition to strong technical capability
This position will include responsibility for leading a team of controls engineers to successfully execute multiple concurrent projects
Candidate will be responsible for supporting the development and implementation of standards and best practices
This position provides the opportunity to grow and develop a technical team through training, mentoring, as well as recruiting new hires
Candidate will actively participate with regional Control System Integration leadership
Candidates must possess good communication and interpersonal skills, and the ability to interact with all levels of management, clients, and vendors
Minimum 15 years of experience in developing and providing automation solutions for the consumer products industries
Technical experience should include design of electrical control systems as well as automation programming for process and packaging applications
Experience should include a strong record of successful client interface
Rockwell hardware and software solutions experience is required
Experience with Siemens, Wonderware, and GE software\hardware is a plus
Candidates with experience in food, beverage, and personal care industries are preferred

Test Automation Manager Resume Examples & Samples

Cucumber/Gherkin
Geb / Spock
JUnit, TestNG
Java / J2EE
Groovy
JavaScript, .NET, VBScript
UBuild / uDeploy

Test Automation Manager Resume Examples & Samples

Estimate effort for delivery of testing services based on given scope
Design and manage application test strategy and test approach
Prepare, plan and conduct cross team meetings and internal status update meetings
Develop and maintain project work plan(s), dependencies, issues/risks logs and other deliverables as necessary
Maintain a strategic and tactical focus; set clear objectives and defined deliverables
Understand application workflow and work with business analysts, application team members, and both internal and external QA Analysts to integrate, regression test, and manage all tasks associated with quality assurance of all identified systems
Understand of all phases of the project and assume responsibility for testing deliverables, schedule, cost, and quality
Understand data structures from various systems, support specified application’s impact both to and from other application teams in a test setting
Lead a cross-functional, onshore/offshore team model while motivating team members to their highest potential
Interface effectively with all levels and across organizational lines, including the business units
Utilize effectively external vendors and internal resources
Minimum of 3 years of experience in Quality Engineering including planning, script development & maintenance
Minimum of 2 years of experience in software development in an Agile environment
Bachelor's degree in computer science, computer engineering, or similar degree
HP UFT, Rational Test Workbench, Borland Silk Test, MS Visual Studio
CA Application Test, Rational Integration Tester, Parasoft SOATest; SmartBear Ready!API
Eclipse, IntelliJ,Selenium WebDriver, Appium, Protractor
Jasmine, Mocha, Chai
TDD: using jUnit, TestNG, other
BDD: using Cucumber/Gherkin, Geb/Spock, other
SoapUI, SoapUI Pro, Postman, other
Eclipse, IntelliJ, Selenium WebDriver, Appium, Protractor
Java / J2EE, Groovy, Python, Ruby
JavaScript, XML, JSON,C#, VB.NET, VBscript
Demonstrated experience with DevOps Continuous Integration & Continuous Delivery, including two or more of the following build/deploy/version control tools
Jenkins, Hudson, Bamboo, Maven, other
Git, Mercurial, Subversion, Stash, other
UBuild/uDeploy, UrbanCode, Grunt, Gradle, Gulp, MS TFS
Understanding of application architectures
Experience with CI/CD and DevOps functional and technical implementations and run operations
Experience using TDD or BDD
Experience with service virtualization with tooling such as CA Service Virtualization, Rational Integration Server, Parasoft Virtualize or SmartBear Ready!API
Experience with common source control solutions such as GIT
Experience with Open Source CI/CD configuration solutions such as Chef, Puppet, or Ansible
Ability to build, manage and foster a team-oriented environment
Ability to interact with internal management team and external client contacts using strong leadership and communication skills
Ability to demonstrate excellent communicate (written and oral) and interpersonal skills
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed

Tools & Automation Manager Resume Examples & Samples

Work with CTO and QA organizations to define technical tool set that will be used for automation initiatives
Define a roadmap for development of technical tools, including mobile strategy
Provide to ensure team members are properly trained and workloads are properly managed
Build a high performing team of talented and passionate individuals who can execute on the automation vision
Oversee total customer satisfaction by ensuring responsiveness, flexibility and follow-through with all requests
Focus on client's perspective and needs by setting and meeting expectations and deadlines
Collaborate with development, infrastructure and QA teams to negotiate best ways to leverage each other’s people and tools to get automation implemented as efficiently as possible
Establish standards that will be referenced in the SDLC regarding alerting and connectivity with our monitoring dashboards
Agree on standards used to script activities that are consistent with those used by the QA automation teams
Drive automation efforts to improve the efficiency and productivity of the team
Engage in the development process to ensure that monitorabiility, and maintainability are all built in
Learn the applications and the ecosystems in order to provide the optimal levels of service
BA/BS Degree in Computer Science and/or related work experience
7+ years of experience in level 2/3 System Support or in Software Development in at least one of the following technologies (SQL/PL SQL in ORACLE, Windows, Unix and/or Sybase, Java, C++, Visual Basic, and any other specified or required programming languages)
Experience with Incident Management tools like ServiceNow
3 + years of experience in a supervisory/manager role
Knowledge and experience with monitoring and automation solutions
Strong analytical and logical thinking skills
ITIL Intermediate certification is a plus
Experience in performing transformation is a plus
Experience in Financial services is a plus

Marketing Automation Manager Resume Examples & Samples

Support the efforts of AMRI’s sales, marketing and communications teams on marketing initiatives, including direct email campaigns, the web, creative projects, etc
Establish positive working relationships with external partners and cross-functional team members and keep them informed about progress, daily activities, and technical issues
Work with client services to create a closed-loop lead process to ensure ROI measurement of marketing activity
Orchestrate marketing automation programs from initial strategy to execution
Own direct e-mail and landing page strategy to promote events, services and company news
Create and plan automated marketing campaigns with the goal of driving new business, customer retention, and upsell/cross-sell opportunities
Manage and measure all aspects of integrated lead nurturing and marketing campaigns across various communications channels including email, web, blog, video and social media
Analyze, and synthesize web and campaign analytics, including web traffic, online search and display performance. Prepare reports for management
Proactively identify opportunities to implement enhanced data collection and cleansing initiatives aimed at increasing actionable data for sales activities and improving marketing effectiveness/ROI analysis
Bachelor’s degree in marketing field and 5-7 years relevant digital marketing work experience, or comparable combination of education and experience
Proven experience and strong interest in interactive marketing, digital marketing communications and/ or web design
Hands-on knowledge of marketing automation software
Proficient with Adobe Creative Suite CC (including InDesign, Illustrator, Photoshop, Dreamweaver, Flash
Process oriented and driven, excited by efficiencies that can be brought to the global organization with a strong desire to innovate and an aptitude for researching new technology teaching others new processes
Orientation to data-driven decision making with a desire to utilize data as a critical tool in decision making
Excellent communication skills with the ability to present digital strategies, technologies, costs/quotes and ideas in a clear and concise way, both written and verbal
Ability to manage multiple projects and exhibit exceptional organization, project management and communication skills
Detail oriented and ability to work independently and in a team environment
Marketing automation training, particularly with Eloqua or Marketo
Understanding of Customer Relationship Management (CRM) marketing automation integration
Experience with digital analytics
SEO research/reporting a plus. Knowledge of optimizing Google AdWords campaigns

Marketing Automation Manager Resume Examples & Samples

Create, design and implementation of demand generation programs in Marketo
Serve as a ‘hands-on’ marketing automation resource for marketing campaign requests
Work with team to review program requirements and identify areas of optimization, update progress on marketing campaign and programs
Define audience groups, align messaging and manage communication frequency and priority
Perform day-to-day system maintenance and configuration of Marketo and be the system super-user, driving improvements and best practices
Partner with sales operations to ensure proper Marketo - Salesforce integration for lead management, lead scoring and lead routing
Campaign management responsibilities include
Proficiency in marketing automation systems, specifically Marketo
3+ years of experience with demand generation tools, specifically emails, forms, campaigns, lead scoring, nurture campaigns, templates, and reporting
Experience with Marketo Engagement streams highly desired
Knowledge of HTML and basic CSS for cosmetic edits and alterations
High attention to detail and accuracy despite deadline pressure
Ability to apply creative thinking and sound reasoning, and to communicate effectively verbally and in writing
Bachelor's degree in marketing or related field

Marketing Automation Manager Resume Examples & Samples

Based on defined requirements, provide guidance to stakeholders and execute variety types of marketing campaign and project requests
Create HTML emails and troubleshoot HTML code issues
Execute ad hoc, transactional, and nurture emails campaigns in marketing automation platform (Eloqua 10), including but not limited to creating campaigns, loading HTML, testing content, setting up tracking URLs, reviewing for accuracy, etc
Collaborate with demand planning teams to achieve marketing sourced pipeline goals by optimizing campaign performance including open rate, click-to-open rate, form conversions, etc
Collaborate with field marketing and corporate events teams to achieve marketing influence pipeline goals by optimizing events drive-to email campaigns
Work closely with the team to ensure all campaigns are delivered on time and accurately, and that all digital activity is tracked and analyzed to support ongoing optimization
Event leads backend process and management
Partner with Marketing Ops to troubleshoot and resolve campaign and data issues as they arise
Bachelor’s degree in Computer Science, Information Systems, Marketing, or a similar field
3+ years of hands-on HTML and CSS experience
2+ years of hands-on marketing automation experience, Eloqua 10 preferred
2+ years of hands-on Salesforce.com CRM experience
Familiar with modern demand marketing approaches (demand waterfall), advanced nurture campaigns, marketing technologies and apps
Advanced Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook)

Ghrs, Process Automation Manager Resume Examples & Samples

Develop technology solution proposals to address the needs of the redesigned business processes
Manage delivery of these technology solutions working with business and IT teams
Coordinate the roll out of these solutions and facilitate the accompanying change management activities
Manage stakeholder and project communications
Establish a center of excellence for process automation
Mentor and develop junior process automation analysts
Bachelor’s degree in technology, business, or related field
7+ years of process automation experience in large-scale, complex, and fast-paced environment
Excellent knowledge of systems, technology, and their application to scale and manage business processes
Ability to dive deep and craft outstanding technology solutions for business problems
Experience with process design, management tools and frameworks
Experience with HR systems, processes, and domain

Marketing Automation Manager Resume Examples & Samples

Drive the global email strategy and execute demand generation, lead nurture and customer retention marketing campaigns
Develop a high volume of email campaigns – lead generation, welcome, nurturing, newsletters, up-sell, cross-sell and event promotion
Conduct data segmentation to build targeted email programs across the funnel
A/B testing for email and landing page optimization
Manage all data integration and marketing technology initiatives
Comprehensive reporting and analysis of activity across the marketing funnel
Proven experience of email marketing and data management
Proficiency and experience with marketing automation platforms and data tools
Good knowledge of HTML, Photoshop, Excel and CRM (preferably Salesforce)
Superior written, oral, project management and quantitative skills
Driven approach to marketing; the ability to think beyond today’s trends to effectively market our suite of products to a new customer base
Bachelors (or equivalent) with a concentration in Marketing strongly preferred
Certification in one or more marketing automation platforms (e.g. - Eloqua, Marketo, Pardot) and Salesforce

Marketing Automation Manager Resume Examples & Samples

7+ years of direct experience testing and deploying high-volume marketing email campaigns in an enterprise email marketing platform / ESP (Salesforce Marketing Cloud, ExactTarget, Pardot preferred)
Experience with A/B testing methodologies – including subject lines, CTAs, messaging
Experience with Adobe Photoshop, Dreamweaver and Adobe Creative Cloud apps
Excellent Microsoft Office skills and a strong working knowledge of Excel (able to build Pivot tables, simple dashboards, models a plus)
Solid knowledge of email best practices, deliverability and CAN-SPAM/anti-spam laws
Solid knowledge of HTML/CSS coding for email, and familiarity with responsive design best practices
Solid knowledge of cross-browser and email environments (Firefox, IE, Safari, Chrome, etc.) and familiarity with optimization tools such as Litmus and Browserstack, etc
Ability to provide data-driven strategic recommendations
Excellent team player with strong collaborative skills and ability to bring innovative ideas to the organization
Must exhibit strong verbal, interpersonal, and written communication skills
Ability to anticipate needs, innovate, and flourish in a fast-paced environment
Must be able to work under pressure and meet deadlines
Bachelor’s degree required, with concentration in Business Administration, Marketing, Communications, Marketing technology or related discipline

Marketing Automation Manager Resume Examples & Samples

Strong data analytics capabilities
Experience writing creative and engaging subject lines and email copy
Ability to work in an ambiguous, fast moving office
Collaborative, team-oriented work style

Marketing Automation Manager Resume Examples & Samples

3+years’ of overall experience related to marketing automation
3+years’ experience in demand generation, lead nurturing and drip campaign strategy, development & execution
3+years’ experience in marketing funnel automation, operations and analytics, including (but not limited to): marketing to sales handoff, lead scoring, Salesforce lead routing and closed-loop reporting
3+years’ experience working and integrating with 3rd party systems (e.g. – webinar platforms, event management tools, predictive lead scoring systems, etc.)

100

Dss-marketing Automation Manager Resume Examples & Samples

Manage and execute day-to-day marketing automation activities including email template and campaign set up, scheduling, testing, list management and deployment of one time/triggered and dynamic content driven campaigns
Work with Door Security Solutions Business Development and operating company marketing teams to translate business requirements into campaigns within marketing automation tool
Collaborate with sales to optimize marketing automation and digital lead qualification including definition of MQL/SQL and process expectations
Work closely with Door Security Solutions marketing, events and sales management teams to establish process for core shows/fleet etc
Establish metrics and scorecards to understand how digital marketing campaigns generate and convert leads, and report out
Understand technical aspects of key marketing systems (marketing automation, CRM, and lead management processes across those systems)
Team with Marketing Operations Manager and IT to ensure the best possible data segmentation, list development and CRM tool optimization
Develop a deep understanding of Door Security Solutions and business units (audience, markets)
Balance multiple projects and campaigns, working in teams or independently to meet set deadlines and objectives
Direct activities with vendors as needed

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Test Lead-test Automation Manager Resume Examples & Samples

Lead and build team of automation engineers
Plan, forecast and present automation solutions to the client
Plan and deliver automated scripts as per the requirements
Drive test automation development
Participate in assessment and automation solution development
Facilitate and manage the test case analysis from automation and productivity point of view
Lead the recommended improvement in test automation practices, techniques and tools
Lead the recommend test environment setup and service virtualization strategies
Work with test automation architects in developing test automation solution
Update knowledge base with test automation lessons learned, best practices, technology papers, etc
Participate in test estimation reviews
Provide thought leadership in automation test development, test design, test execution and defect management
Specifying and establishing and managing development and test environments and test data
Define, develop and track metrics for test automation including RoI
Extensive consulting experience in leading a test organization and test automation transformation
Deep knowledge with mobile/digital testing and test automation
10+ years in Testing consulting
Knowledge of multiple Industry standard and open source test automation tools
Experience specifying, establishing and managing test environments and test data for automation projects
Knowledge of Agile, DevOps and Service Virtualization
Solid understanding of development, application management, and testing methodologies
Experience in multiple types of testing (e.g., Functional, System, Integration, Regression, and UAT)
Proven and verifiable track record in successfully leading test automation projects
Knowledge of and experience in productivity improvement using test automation
Knowledge of estimating test services at proposal stage
Experience in reviewing test services estimations and risk management plans
Up-to-date knowledge of test automation trends, technologies, methods, etc
Proven experience in improving productivity of test team using test automation
Self-motivated, able to work independently and perform multiple tasks under minimal supervision
Experience in performance testing
Experience in test environment management
Qualification: Minimum 5 years experience, Bachelor’s Degree
Certification: Should have or seeking SE Level 1
Should have progressing skills in Business Analysis, Business Knowledge, Testing Lifecycle, Testing Expertise, Testing Techniques, Testing Management, Architecture Knowledge, Technical Solution Design and Quality Management

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Test Automation Manager Resume Examples & Samples

12 to 15 years as a QA/testing manager with strong hands-on test automation engineering skills to drive results
Successful hands-on experience in working with an onshore/offshore distributed testing model
Experience with digital applications is a must
Must have strong organizational skills with ability to think on his/her feet
Ability to interview, select and lead the best resources for the Ciber test team
Must have ability to coordinate automation test leads and team members with respect to multiple types of testing situations and system interfaces
Able to visualize the entire suite of applications from end-to-end with heavy emphasis on integration, regression, release-based and ORT testing approaches
Strong experience with industry-recognized QA estimating tools and techniques
Strong experience with ability to communicate with the business users and understand their needs and articulate testing methodologies and strategies
Strong experience with full risk management lifecycle (Identify information assets and/or risk areas, quantify and qualify threats, assess vulnerabilities, mitigate risks to close gaps and establish controls, reassess and manage ongoing risks)
Quickly adapt to changing requirements within the same scope of effort with a keen understanding when it will be necessary to escalate the change to the testing schedule
Ability to communicate and manage within a client environment that may be hostile at times

103

Controls & Automation Manager Resume Examples & Samples

Manager role will be responsible for overseeing the design, quality, consistency, and execution of control system projects
Responsible for supporting the development and implementation of standards and best practices
Grow and develop a technical team through training, mentoring, as well as recruiting new hires
Participate with regional Control System Integration leadership initiatives and strategies
Candidate must possess good communication and interpersonal skills, and the ability to interact with all levels of management, clients, and vendors

104

Marketing Automation Manager Resume Examples & Samples

2+ years of work experience and knowledge of Marketing Automation platform integration
At least 2 years of work experience and integration experience with Enterprise-scale business and IT systems
2+ years of experience and knowledge of a least one leading Marketing Automation platform (Marketo preferred)
Exposure to web development
Exposure to User Interface / User Experience design preferred
Experience with Web Services and APIs
Marketing Automation project management including analysis and development

105

Automation Manager Resume Examples & Samples

Manage a team of automation engineers building and maintaining the automation framework and test
Bachelor’s degree in computer science, computer engineering or equivalent combination of technical education and experience
12+ years of industry experience, including at least 5 years of quality automation and 3 years as a
Experience with mocking backend and UI automation
Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
Experience in agile development methodologies with continuous integration
Ability to effectively

106

Marketing Automation Manager Resume Examples & Samples

Work with campaign, product, and segment managers to build and execute strategic campaigns in Marketo and measure and report on results
Partner with the CRM team; lead the Process and Oversight committees, lead the team through change management, and manage relationship with Marketo
Provide first level support on Marketo and other marketing tools to wireless marketing organization
Manage external COE resources who will build campaigns in the tool, provide reporting on campaign performance, design a life-cycle attribution model, and maintain a high level of database accuracy
Digital and traditional marketing campaigns
Campaign strategy and execution
Market and technology product knowledge
Forecasting, analysis and performance tracking
Resource optimization and planning
Tools and technology optimization

107

Email / Marketing Automation Manager Resume Examples & Samples

Collaborate with Marketing, eCommerce and Product Management leaders to create and define email strategy while prioritizing engagement and targeted one to one messaging through relevancy
Leverage marketing automation tools to develop transactional, promotional, and informational content strategies that maximize customer retention, win-back, cross-sell and up-sell programs
Create, test, analyze, and deploy email campaigns and refine strategies based upon market changes, test results and findings
Drive and optimize key traffic and revenue metrics including CTR, open rates, incremental revenue, etc
Maintain and ensure high levels of data hygiene and integrity with a focus on list growth
Provide the company with tactical recommendations on a variety of topics including creative, deliverability, data hygiene, privacy, segmentation, etc
Develop comprehensive campaign pathing strategies while focusing on lifecycle messaging
Ensure campaigns are appealing, clear, and reflect a multi-channel approach
QA and approve outbound email and campaign landing pages
Perform detailed email analysis including results and key insights that can be applied to future messages
Ongoing competitive review
Drive process improvements to maximize efficiency, accuracy, and consistency in delivery of email marketing campaigns
Demonstrated success in leveraging Marketing Automation tools to optimize multi-channel marketing campaigns
Minimum 5 years online marketing experience with at least 3 years demonstrated success in email marketing from concept to completion
Results-driven with exceptional detail and knowledge around metrics, testing, and analysis
Self-starter with the ability to thrive under pressure in a fast paced, changing environment
Prior campaign management as well as experience with email service providers
Strong project management, interpersonal, communication and leadership skills with the ability to work under deadlines
Must possess a solid understanding of direct marketing, analysis and reporting
Knowledge of Social Media platforms and how to use them in an integrated marketing environment
Proficiency in Excel, Word, Power Point; experience with Google Analytics, and Website Optimizer, Salesforce Marketing Cloud/Exact Target and Partdot a plus
Subject matter expertise and proven track record of growing lists and converting subscribers into active buyers
Must be a strategic thinker with strong problem solving skills and the ability to work well in a team environment

108

Automation Manager Resume Examples & Samples

Designs, creates, alters and maintains database solutions, across multiple platforms and computing environments, that meet business needs
Performs industry research for data and database technologies and related software, tools, standards and training
Develops, follows, and/or implements data and database administration procedures, strategies, guidelines, standards, tools, support and training
Performs analysis and problem resolution related to data and databases
Works to improve time to market opportunities and provide flexible solutions by embracing the solution provider mindset
Keeps abreast of data and database administration industry trends/best practices for use in strategic and/or tactical planning
Leads and/or contributes to strategic work (highly complex and crosses multiple organizational boundaries) and influences team members and business partners
Maintains solid relationships and strategic partnering skills with business partners and team members
Provides database administration support to business partners
Leads tactical work and contributes to strategic work (e.g. creating something new or modifying something currently in existence to meet business needs)
Bachelor's Degree in Business Administration or Computer Science
Proficiency in PL/SQL and Microsoft Office & SharePoint is a Plus
Strong problem solving, design, coding and debugging skills

109

Automation Manager Resume Examples & Samples

7 years Automation experience required
5 minimim in Pharmaceuticcal industry
Must have demonstrated self-direct work habits along with verbal and written communication skills
Prior experience leading the design, programming, start-up, troubleshooting and validating of process control including SCADA and PLC systems required
Prior experience in a cGMP regulated industry including experience with relevant regulatory requirements and 21 CFR part 11 strongly preferred
Working knowledge and prior application development using PLC programming (AB, Siemens S7 & S5), SCADA, HMI configuration (Intellution Fix32 and iFix, Wonderware, Siemens Apogee) strongly preferred
Lead the design and installation of instrumentation and control systems including the building automation systems, data systems, process control, DCS and utility PLC’s which are harmonized with GSK-standards
Develop and optimize operation and maintenance procedures for instrumentation and control systems
Manage change control process for automation/Process Control Equipment
Troubleshoot and correct problems with instrumentation and control systems
Provide technical support for existing automation systems. Analyze repairs and maintenance requirements in order to proactively address system weaknesses
In cooperation with the Validation Engineers, develop validation documentation and implement validation plans, instrumentation and control systems
Develop training programs for instrumentation and control systems
Manage vendors and consultants to ensure that contracts contain appropriate technical specifications are delivered as required
Stay current on developments in the field of instrumentation and control technology and GSK-Standards
Provide technical expertise during regulatory audits
Author, review, revise, or approve Standard Operating Procedures (SOP’s) as required
Responsible for on time Compliance records of Automation Department
Participate in site Operational Excellence initiatives
Participate on cross-functional teams, who address specific problems, facilitate discussion and research, enabling procedures to become more efficient, and to build and enhance interdepartmental relationships
Provide technical support for utility systems including but not limited to: purified water systems, compressed air systems, chilled water systems and steam systems
Perform all job responsibilities in compliance with applicable regulations, standard operating procedures, and industry practice
Work on any assignments as directed
Adhere to all GSK safety guidelines and procedures

110

Robotics Automation Manager / Lead Resume Examples & Samples

Setup and maintenance Robotics Process Automation test environments using Blue Prism or similar tools
Proactively address technical issues and risks that could impact project schedule and/or budget
Creating and maintaining Technical solution documentation. * Supporting existing processes and implementing change requirements as part of a structured change control process
Lead change by influencing and educating Business, IT and Sourcing partners
Facilitate continuity between Sourcing Partners, other IT Groups and Enterprise Architecture
Supporting the Operational Teams during the UAT and rollout phases
BS or MS in Computer Science, Computer Engineering or equivalent technical degree
2+ years of managing testing projects and teams (preferred test environments management experience)
Two or more years of .NET or Java programming experience
Experience with RPA tools such as UiPath, Automation Anywhere, Blue Prism, QTP would be a plus 2+ years of RPA experience (Blue Prism preferred) required
Willing to train highly motivated candidates with the passion in robotics

111

Automation Manager Resume Examples & Samples

Three or more years of experience managing a software development team
Proficient with Objective-C and well versed in concepts such as CoreData, GCD, UIKit
Strong leadership skills to lead and motivate a team of engineers with various levels of experience
Able to communicate effectively with engineers, managers, executives, and third parties
Highly motivated and independent with a strong track record of accountability
Enjoys software design, technical challenges, and problem solving

112

Engineering Automation Manager Resume Examples & Samples

Manages System Administration and Support of the IPC System at St. Petersburg, FL in collaboration with Corporate IT. Support is 24X7
Plan, develop, execute and document all assigned activities to facilitate expansion of the IPC System to the whole manufacturing process. This includes creating PAT protocols, setting up computer hardware, developing software solutions, providing training as needed, and creating/executing all computer system validation paperwork
Collaborate and contribute with other functions to successfully implement technology changes in operations and facilities. This involves collaboration with within PD, Engineering, Validation, Manufacturing, Quality Assurance, Quality Control, and Customer Subject Matter Experts
Keeps abreast of automation technological developments
Controls project costs and expenditures
Ensures that all impacted procedures are revised accordingly and trains personnel
Provides technical input required to complete Quality Assurance investigations that relate to automation solutions as the site
Utilizes company personnel and outside consultants to implement solutions when needed
Directly manages IPC System personnel supporting daily activities
Directly manages computer system validation personnel supporting system validation and expansion
Provides and maintains a schedule for all direct reports that will support a 24 hour/7 day
Performs other miscellaneous duties as required
Oversite of cGMP design and mitigation as it relates to 21 CFR Part 11/Data integrity for both computer software applications and equipment systems that support operations and facilities
Ensures company policies are adhered
Conducts annual performance evaluations for team
Provide System Administration and Support at the site including but not limited to Spectrophotometer, Becomix 125/1200, Camera System, and Badging System
Implements continuous improvements through the use of LEAN procedures and tools
Prefer BS degree in Engineering
At least 5 years’ experience in developing automation solutions in pharmaceutical operations environment
Prior supervisory experience is preferred and a thorough knowledge of the cGMP regulations is required
Demonstrated abilities for problem solving, working as a key member of a team, and motivation to complete Company objectives
PC skills; including programming in Python and Javascript, and training on Catalent’s software packages. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and financial reports. Ability to write reports, business correspondence, and standard operating procedures. Ability to effectively present information and respond to questions from groups of managers, customers, and regulatory agencies

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