Integration Program Manager Resume Samples

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B Langosh

Bradly

Langosh

3732 Malinda Cliffs

Boston

+1 (555) 863 0646

3732 Malinda Cliffs

Boston

Phone

p +1 (555) 863 0646

Experience Experience

New York, NY

Program Manager, Change Integration

New York, NY

Simonis-Goyette

New York, NY

Program Manager, Change Integration

Provide a closed-loop feedback to at all stages of deployment to Program Managers (e.g. knowledge gaps, workflow misses, metrics impact, quality issues)
Develop, write, and present comprehensive and data-oriented program reports and status updates
Create and maintain comprehensive documentation of program status
Identify and evaluate potential site-specific risks/obstacles to a successful launch and make recommendations that may impact overall project schedule
Conduct post launch analysis and deep-dives to understand impact of a change to the site, and own post launch issues management
Advocate for the voice of the Associates and Sellers and lead mechanisms to share that feedback with business teams and process owners
Ensure project launch information is communicated effectively to minimize any negative impact at the site, while supporting a high level of engagement and launch quality

Los Angeles, CA

Experiences Integration Program Manager

Los Angeles, CA

Kemmer-Mayert

Los Angeles, CA

Experiences Integration Program Manager

Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
Works directly with the Sr. Program Manager, to ensure that each program is on strategy, on time and within budget
Develop and manage reporting of select marketing program data
Develop and manage marketing program resources such as vendors, partners, and agencies
Collaborate with cross-divisional marketing resources and external agencies to develop and ensure multi-channel integrated campaigns
Analyze marketing program data and apply to program management

present

San Francisco, CA

Integration Senior Program Manager

San Francisco, CA

Stehr Inc

present

San Francisco, CA

Integration Senior Program Manager

present

Support the Strategy Management Office leader by providing relevant recommendations to business and functional owners and high level executives
Assist in the development of clear, coherent, and timely communications strategies
Support the communication development efforts to ensure clear communications of the transformation and integration strategy to customers, employees and vendors
Assess and manage combined business risks and potential opportunities for additional value
Support the Strategy Management Steering Committee process
Develop integration or transformation plans that leverage best practices and are consistent with business case rationale
Report on plan development and implementation

Education Education

Bachelor’s Degree in Supply Chain Management

University of California, Santa Barbara

Bachelor’s Degree in Supply Chain Management

Skills Skills

Ability to use Project/Microsoft Suite Tools in building schedules and metrics
Proposal Management Experience
Skilled leader with experience handling employee performance discussions
Background in building and briefing plans to diverse audiences
Organizational development experience
Successful Team Building
Instruction & Teaching experience
Black Belt Certification
Basis of Estimate (BOE) Development
Project Planning experience

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15 Integration Program Manager resume templates

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Program Manager, Marketing Integration Resume Examples & Samples

5+ years’ experience in marketing communications or relevant field is required. Bachelors’ degree in marketing or relevant field preferred
5+ years’ experience in developing marketing plans and strategies in collaboration with cross-divisional partner teams
5+ years’ experience working with content and creative teams including design, photo/video and copywriting functions
5+ years’ experience in managing external vendors, partners, and relationships connecting to marketing programs
3+ years in process management, and working with technical teams on toolset/feature development
Demonstrated in-depth understanding of marketing and cross-divisional processes and relationship needs
Proven track record developing integrated marketing plans that meet or exceed business goals
Demonstrated ability to manage work in a deadline and process-driven environment
Demonstrated ability to assess important market requirements and opportunities and identify competitive opportunities
Demonstrated ability to think creatively
Experience and success in productively managing partners and relationships in developing marketing programs
Actively participates and collaborates with others for the achievement of business goals
Flexible in one’s viewpoints and positions in order to support the direction taken by others at REI
Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts

Efast Integration Program Manager Resume Examples & Samples

Plan: This role will be responsible to develop and manage a Level III integrated schedule that identifies the major requirements & milestones for all organizations to achieve successful outcomes of eFASTtm deployment on additional airframes and/or on initiatives launched with partners across the industry. In addition, this role will be responsible for tracking and meeting allocated budget
Strategy Development:This role will participate in identifying gaps and opportunities in current standard work during implementation of such a unique product and service as well as for sustainability and growth/future deployment. This role will also be involved in the overall strategy development of potential eFASTtm collaborations across the industry
IPMT: This role will be responsible to support the Passport Process through the maturity evolvement of this product and service as well as coordinating with the managers of the various engine programs where this product and service will be introduced
Execution: Achieves operational objectives that includes, but is not limited to, achievement of stated initiatives with targeted airframes and associated supporting lines of work

Technical Integration Program Manager Resume Examples & Samples

Knowledge of established, industry standard project management methodologies (PMI, ITIL). Ability to apply the Project Management Body of Knowledge (PMBOK) as the foundation for professional project management structure, process, disciplines, tools and deliverables in support of implementing strategic customer programs/projects
Proven leadership abilities, including ability to communicate with C-level executives
Ability to establish and maintain strong professional relationships with customers, business partners and Avaya associates
Strong written and verbal business communications skills, including large-group presentations
Advanced-level skills in MS Project and MS Excel
Understanding of general accounting principles and management of project financials
Ability to successfully manage multiple customers while effectively prioritizing multiple commitments
One of the following education/experience combinations
Ability to obtain a security clearance in the future

Program Manager, WW Ops Integration Resume Examples & Samples

Forming cross-functional project teams, planning and organizing, managing, and executing complex projects across multiple organizations and stakeholders
Ability to think strategically and execute methodically
Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape
2+ years of experience analyzing cost/benefit of proposed projects
Excellent written and verbal communication skills complemented with the ability to problem solve independently
Ability to organize and manage multiple tasks simultaneously

Senior Program Manager, Ops Integration Resume Examples & Samples

BA or BS in Engineering, Mathematics, Operations/Supply Chain, Computer Science, or other technical field from an accredited university
Excellent communication skills, ability to simplify complex topics for broad audiences
Experience working in Amazon’s fulfillment network
5+ years of supply chain and/or retail industry experience
5+ years of experience managing cross-functional programs, including external and internal stakeholders
Demonstrated ability to own projects, think big and influence across all levels of an organization

Program Manager, Ops Integration Resume Examples & Samples

Completed Bachelor’s Degree from an accredited university
Extensive experience as a program/project manager
Proven experience in direct-to-customer fulfillment or distribution center
Previous experience in cost/benefit analysis of project proposals
Experience in or certification in Lean/Six Sigma Mfg. methodologies
Experience with Agile Software development
Experience with Service-Oriented Architecture

Kindle Integration Program Manager Resume Examples & Samples

Ability to manage multiple, cross-functional competing projects simultaneously in a fast-paced environment where continuous innovation is encouraged
Strategic thinking and methodical execution
Demonstrated ability to use data to back up assumptions and develop business cases
Willingness to roll up sleeves and do whatever is necessary; owner mentality
Effective communication and problem solving skills
Strong ability to balance business requirements with the customer experience and capabilities of customer service
Ability to identify risks and innovate, then drive resolution quickly
Understanding of the customer experience and advocacy to resolve customer pain points
Exceptional organizational skills and ability to maintain composure under pressure
A self-starter, able to prioritize and deliver on deadlines with minimal supervision
Communication and collaboration skills that enable you to earn trust up, down, and across the company
Work with multiple teams and stakeholders to execute the customer service launch of new products, programs, and features
Scope and define customer service requirements to deliver an exceptional customer experience
Develop and manage the customer service integration project schedule to project timelines
Communicate regularly to stakeholders on status, risks, and changes
Innovate to improve customer experience and continuously improve organizational efficiency
Work with stakeholders to triage feature updates and resolve defects
Create and manage user testing
5+ years of relevant work experience in program/project management
Demonstrated experience leading cross-functional projects
Demonstrated experience with strategic planning
Ability to communicate expectations and requirements equally well with business, technology and customer service teams
Experience delivering well-reasoned and data-driven proposals
Data analysis experience
Ability to communicate both verbally and in writing in English
Experience working in the field of publishing
Experience working directly with customers and/or supporting a customer service team

Principle Program Manager, Ops Integration Resume Examples & Samples

3+ years in product, program, or project management
Willingness to travel up to 30%
MBA or Master’s Degree in a related field

Program Manager, Common Platform Integration Resume Examples & Samples

Formally track and coordinate the progress and activities of multiple related development teams to insure alignment with overall business objectives of next generation connectivity and passenger experience
Provide guidance and clarifications on priorities based on marketing and service needs
Ensure teams’ constant attention to on time deliver quality products
Oversee project execution throughout development phases to ensure teams accomplish goals and meets schedules
Actively participate in project planning process (understanding/developing requirements, analysis in identifying alternatives, prototyping, and design appropriate solutions, estimating project tasks, assist in overall project planning)
Work closely with engineering, marketing, and field to understand project issues and serve as engineering representative to company leadership
Ideal candidate should have a minimum of 5 years of program management experience
Ideal candidate will have strong focus-on-results and teamwork skills. Strength in adaptability, listening and forward thinking preferred
Experience managing and coordinating multiple international teams
Self-driven; good written and verbal communication skills; strong analytical, logical problem-solving skills and attention to detail are essential
Ability to multi-task and stay organized in a dynamic environment
Knowledge of Microsoft Azure, Linux, IoT, Cybersecurity, Agile software development, and/or Digital Transformation is a plus
NOTE: a preferred candidate has been identified

Program Integration & Execution Associate Manager Resume Examples & Samples

Enter/ Update International Business Notification System (IBNS) Cases
Research international work requirements
Coordinate with Proposal Team for international bids
Support the FTO Subject Matter Expert for all international matters
Support obtaining Visas / Work and Residency permits
Support LM21 Activities, Risk Management Programs, and Program Management Review process
Bachelor's Degree from an accredited college
Customer relationship experience
Experience developing presentations and public speaking
Two years of Leadership experience (Team or Project)
Green Belt certification with at least two years’ experience with LM21
Experience with the international deployment process
Experienced in directing a team to meet critical schedules, resolving complex technical, operational or business problems, and mentoring employees
Experience to interacting, influencing, and communicating with executive staff
Highly Proficient in MS Office Applications (Office, Word, Excel, Power Point)
Project Planning experience
Ability to use Project/Microsoft Suite Tools in building schedules and metrics
Skilled leader with experience handling employee performance discussions
Background in building and briefing plans to diverse audiences
Organizational development experience
Successful Team Building
Instruction & Teaching experience
Black Belt Certification
Basis of Estimate (BOE) Development
Proposal Management Experience
Experience with Planning and Scheduling
Experience working STARS and Autotime systems
Experience working with employees in a virtual environment

Interim Integration Program Manager Resume Examples & Samples

Works closely with the Director of Technical Services, service providers – including IT, and internal customers to enable solutions
Establishes a navigable and supportable framework of objectives, data, process, tool-sets, and technical architecture
Advances the integration of EAM, GIS, SCADA, Modeling and other core business systems through effective, nimble, supportable practices
Establishes asset hierarchy and registry standards
Establishes data models, data standards, and data-integration requirements
Develops and deploys associated processes and work flows
Facilitates evaluation and determinations of functions vs. applications selection
Coordinates and facilitates appropriate integration upgrades and capabilities of service verticals such as GIS, EAM, SCADA, and other utility technology
Working closely with IT, evaluates and selects interim and final integration frameworks and migration paths (e.g. point-to-point, Enterprise Service Buss, etc.)
Assists in development of vertical strategic plans, application, and hardware architectures
Assists in service and integration strategic planning
Assists in vendor product and service provisioning
Participates in and supports the Company’s Continuous Improvement program and projects
Establishes Roles and responsibilities within and across the organization
Works closely and cooperatively with IT on above initiatives
Work closely with Project Managers on above systems; including oversight of project objectives and performance
Performs other similar and related duties as assigned
Associate degree in Industrial Technology or related field and/or equivalent relevant experience
Five years of experience in EAM and GIS
Understands utility business objectives and operations and facilitates improvements
Understands utility Engineering objectives, processes, and systems and facilitates improvements
Understanding of EAM/Computerized Maintenance Management System (CMMS), GIS, SCADA, Modeling and other Engineering service objectives, processes, and technologies
Substantial direct experience in the selection, deployment, configuration, and commissioning of a large portion of the above applications
Experience in asset data standards, registers, and data integration
Understanding of integration frameworks, methods, architectures, and technology needs for above systems
Significant exposure to, and understanding of, subject vendor offerings, product lifecycles, services, and licensing agreements
Ability to work across and coordinate with engineering disciplines and technology teams
Ability to effectively communicate verbally and in writing with all levels of employees and management
Ability to prioritize tasks and adapt to changing situations
Excellent organizational, time management and problem solving skills
Knowledge and understanding of water treatment and distribution systems
Knowledge of major utility operations, general understanding of engineering principles
Proficient in the use of Microsoft Office applications
Valid California Driver License

Senior Manager of Program Integration Resume Examples & Samples

Required Qualifications
Bachelor’s degree in Business, Technology, Science, HR or related field
5+ years’ experience in large-scale program management across multiple geographies
5+ years’ experience leading teams, demonstrating direct and influential leadership skills
Experience working with hourly workforce in large-scale operations
Demonstrated ability to understand and apply technical concepts and communicate with technical teams
Ability to handle confidential and sensitive information with extreme discretion
MBA/MS/MA preferred
A passion for data visualization

Integration Program Manager Resume Examples & Samples

Create an overall program plan for each project deliverable by integrating individual project plans into a single document. Validate plan’s scope and associated time and resource estimates with supporting business owners, sales and the customer. Manage activity specified in the plan and monitor progress toward each milestone. Identify risk factors and contingency plans, communicate project status and critical risk factors to management and other stakeholders and escalate issues as necessary to adjust the project scope, resources or time line as needed. Manage issues to resolution by utilizing appropriate escalation vehicles. Ensure project budget compliance
Manage communication to executive management and among stakeholders utilizing available tools to ensure that all parties are aware of the project’s progress, risk factors and required actions
Participate and lead team mentoring initiatives. Serve as a subject matter expert, share knowledge and lessons learned to assigned associate(s)
Using information from the client, sales, operations, and IT, document the project’s scope, specific requirements, operational processes, product mix, system configuration and service offering to be implemented
Develop and follow an appropriate transition plan to move the project from integration to ongoing support
Document lessons learned and incorporate findings into future projects
Work on special projects as needed as assigned by senior leadership group
Bachelor degree in discipline related to functional work or role with 5-7 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience
Able to apply broad work experience and knowledge when analyzing complex problems. Must be able consistently identify critical elements, variables and alternatives to develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions. Able to communicate clearly and courteously with those who need to know of decisions/actions/problems. Able to apply excellent business acumen and collaborative skills when resolving problems
Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments. Able to apply expertise in all the tools or applications used to complete work assignments. Able to mentor junior level team members in the use of tools and/or systems in the position
Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others
Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted. Requires strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed
Formal Project Management, business process and target IT systems
Extensive project management experience using the “Agile” project management methodology

Integration Senior Program Manager Resume Examples & Samples

MBA preferred and/or 8+ years’ experience in program leadership or project management
Proven track record of working with cross-functional business leaders to achieve difficult objectives
Technology experience strongly preferred
Strong leadership
Demonstrated ability to manage multiple projects simultaneously
Confidence and presence
Good judgment
Know when to solve and mitigate risk and know when to escalate
Multiple disciplines preferred (supply chain, finance, HR, etc.)
Capable of navigating complex and dynamic environment on a politically sensitive tightrope
Able to discern order out of chaos
Skilled in integrating change management into program management methodology
Excellent computer skills: Word, Excel, Visio, Project, PowerPoint
Develop integration or transformation plans that leverage best practices and are consistent with business case rationale
Work with business unit and functional leaders in the early initiative stages to identify issues during planning and develop a comprehensive integration or transformation blueprint
Identify and address critical activities
Assess and manage combined business risks and potential opportunities for additional value
Lead cross-functional teams to execute plans
Support the Strategy Management Office leader by providing relevant recommendations to business and functional owners and high level executives
Support business units and support functions on activities
Assist in the development of clear, coherent, and timely communications strategies
Report on plan development and implementation
Measure and communicate results against goals and plan

Program Integration & Execution Associate Manager Resume Examples & Samples

Support Operating Excellence Activities, Risk Management Programs, and Program Management Review process
Facilitating leadership meetings
2 years experience directing a team or project to meet critical schedules, resolving complex technical, operational or business problems, and mentoring employees
Experience presenting, influencing, and communicating with executive staff
Experience managing international teams
Project Planning experience utilizing Microsoft Suite to create schedules and metrics
Experience working with multiple timekeeping systems
Basis of Estimate (BOE) Development/Proposal Management Experience
LEAN/Six Sigma Black Belt Certification or equivalent

Program Integration Coordination & Control Manager Resume Examples & Samples

Technical lead in support of transition to Production (CONUS & OCONUS), Technical Planning and Execution, Decision Making; Problem Solving and Prioritization, ESPB Allocation in support of program objectives
Responsible and Accountable for BMC4I Kits and deliverables in support of international co-production
Assists with workload integration prioritization for all production work to support all programs (CONUS & OCONUS)
Identify Production improvement opportunities, manage execution and transition to production risks and Sponsors/Funds Projects
Member of producibility board
Leads/provides SME support to Sale Process / Ship Readiness
6 years of related experience in program coordination
Five (5) plus years of demonstrated experience using of program management tools such as EVMS, IMP/IMS, Risk and Opportunity Management or similar business processes
Demonstrated strong communications skills at senior levels of the Company
Strong interpersonal skills with special focus on achieving active participation of appropriate individuals across the business

Experiences Integration Program Manager Resume Examples & Samples

Outessa
RAGNAR
OPO & Campaign Events
Pray for Snow Parties
Define marketing strategy for experience marketing programs to support REI’s objectives
Develop and manage marketing program resources such as vendors, partners, and agencies
Foster relationships and oversee deliverables with internal stakeholders, and internal staff
Define and manage marketing program execution process. Process definition includes clear descriptions of inputs, hand-offs between teams, outputs, and timelines. Process execution management involves day-to-day actions that feed the delivery of key success metrics
Create and manage the select program budgets. Manage allocation of budget to marketing media, tools, consulting, and other areas. Manage invoicing, billing, accruals and fraud detection processes
Develop and manage reporting of select marketing program data
Analyze marketing program data and apply to program management
Research trends, opportunities, threats, competitors and other factors that affect the marketing program
Collaborate with cross-divisional marketing resources and external agencies to develop and ensure multi-channel integrated campaigns
Works directly with the Sr. Program Manager, to ensure that each program is on strategy, on time and within budget
Conduct ongoing search for new and favorable customer acquisition opportunities, including proficiency in new media platforms, and negotiation of contracts with current and new advertising partners

IT Integration Program Manager Resume Examples & Samples

15+ years of experience as a program manager for projects with numerous work streams, including in a lead program manager role for the implementation of a major technical project, such as Workday, Salesforce, software development, or SaaS implementations
2+ years of experience with providing consulting services in one or more of the following disciplines: organizational design, process improvement, change management, workforce planning, strategic communications, or strategic planning
Experience in leading and influencing diverse talent, both internal and external, managing risks and budgets, and monitoring scope creep
Experience with the implementation of an Enterprise Resource Planning (ERP) solution
Experience with managing federal shared services system migrations
Experience with working and building relationships with client executives and with external stakeholders
Ability to manage, prioritize, and multi–task on multiple projects
Ability to pay attention to detail and be highly organized
Ability to be flexible and adapt to the dynamic nature of consulting engagement

Program Manager Medical Products Integration Resume Examples & Samples

Proficiency in Microsoft Office products preferred
Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Applies judgment within defined parameters
Receives general guidance may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy

Program Manager, Marketing Integration Resume Examples & Samples

Develop go-to-market frameworks in support of seasonal campaigns
Collaborate with cross-functional teams to integrate marketing stories
Establish comprehensive success measures and KPI’s for marketing initiatives
Create post-mortem reports to extract key insights and real learnings that can be applied to future work
Builds capacity of individuals and teams through effective collaboration, involvement, communication, and delegation efforts

Technical Integration Program Manager Resume Examples & Samples

Administration/management and enhancement of operational tools such as Geographic Information System, WebEOC, Predictive Analytics tools, Emergency Notification Systems, Fusion Systems, and satellite/alternate communications systems
Development of internal and external partnerships in the fields of science and technology to enhance SCE/BR ability to better understand potential impacts to the company based of varying hazards and threats
Project, budget and contract management
Requirements gathering, project execution, and reporting
Support during emergencies/response activations
Bachelor’s degree in a technology related field (GIS etc)
10+ years of experience developing information management systems that amalgamate data from multiple and diverse sources and display the data in useful format
10+ years of experience in developing evaluating legacy systems and implementing integrated solutions that optimize existing systems by automating data collection and display
Self-motivated and self-starter
Ability to work and communicate with wide variety of audiences
Works well independently and as part of a team
Ability to think strategically and develop appropriate tactical steps to meet strategic goals
Works well under pressure and with multiple priorities and often under tight deadlines

Program Project & Service Integration Management Senior Manager Resume Examples & Samples

Recovery and Mobilization of Complex Transformation programs and projects
Oversee and manage all work efforts and production of deliverables within a project based on primary team skillset: Functional, Technical, Transitional
Specifically, the Delivery Lead has responsibility for
8 years Project Management experience
Experience leading large-scale IT Transformation projects
6 Experience with full lifecycle project implementation
5 Experience leading global teams and work structures
Experience in growing a program management practice
Knowledge/experience with Microsoft Project/project management tools
Demonstrated history in sales achievements and developing sales pipeline
Strong knowledge of project management methodology, including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
Experience translating requirements and scope into effort estimates and project plans
Previous work experience with major consulting firm
Minimum of Bachelor’s degree
SAP, Oracle, Salesforce, and Workday

Program Project & Service Integration Management Manager Resume Examples & Samples

Minimum of Bachelor’s degree, or equivalent experience
4 years Project Management experience
Strong communication skills, including technical / IT subject matter aptitude
Knowledge/experience with Microsoft Project and other project management tools
Strong knowledge of project management methodology, including the ability to develop detailed work plans and specifications
Knowledge of enterprise software including SAP, Oracle, Salesforce

Program Manager, Nacf Aces Ops Integration Resume Examples & Samples

Launching fulfillment and delivery experience programs that enable a world class fulfillment experience for customers worldwide
Creating and socializing analysis that helps business leaders understand the scale and scope of future problems across the network
Demonstrated ability to lead teams and communicate with senior leadership
Bachelor’s degree in Supply Chain Management, Engineering, or other technical field from an accredited university or 4+ years Amazon experience
5+ years’ experience conducting quantitative and qualitative analysis
Prior experience or use of Lean/Six Sigma
Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus

Program Manager, Change Integration Resume Examples & Samples

Advocate for the voice of the Associates and Sellers and lead mechanisms to share that feedback with business teams and process owners
Ensure site leadership has and maintains communication mechanism for all program launches onsite
Provide inputs and requirements to confirm program launch dates and the required site-level integration steps
Own site communication for new launches
Provide a closed-loop feedback to at all stages of deployment to Program Managers (e.g. knowledge gaps, workflow misses, metrics impact, quality issues)
Serve as the primary escalation point for both the local Operations leadership and launch intake owners
Ensure project launch information is communicated effectively to minimize any negative impact at the site, while supporting a high level of engagement and launch quality
Identify and evaluate potential site-specific risks/obstacles to a successful launch and make recommendations that may impact overall project schedule
Participate to GO/NO GO decision regarding the launches of projects, advocating for the needs of the sites and Associates
Conduct post launch analysis and deep-dives to understand impact of a change to the site, and own post launch issues management
Own the success of the change integration activities for new launches and releases, including stakeholders’ satisfaction, training completion, timeliness of change announcements, and Associates adoption of the change
Develop, write, and present comprehensive and data-oriented program reports and status updates
Create and maintain comprehensive documentation of program status
Drive value-add programs to drive change integration at scale for Seller Support Operations
College degree (BA/BS) or higher in relevant field
2+ years of relevant program/project management experience
3+ years of experience with call center operations
Demonstrated ability to manage competing priorities across multiple projects under tight deadlines
Demonstrated analytical skills
Proficiency in Excel and data analysis
Demonstrated ability to work cross functionally
Demonstrated ability to use hard data and metrics to back up recommendations (such as creation of cost/benefits plans, business cases, headcount proposal, operational planning documents)
Demonstrated ability to assess program or feature impacts on associates and sellers
Change management experience in contact center environment
Entrepreneurial spirit and ability to ‘think big’ and ‘out of the box&#8217
Project/Program management or lean six sigma certification

Integration Program Manager Resume Examples & Samples

Bachelor’s Degree or equivalent combination of education and professional experience
Possess 10 years experience as an IT project manager
Experience in IT infrastructure integrations
Strong influencing, mediation and presentation skills
Ability to communicate with technical and non-technical audiences
PM Professional Certification preferred
Conflict Management Certification/Training preferred

Integration Engineering Program Manager Resume Examples & Samples

Responsible for successful delivery of systems integration projects
Act as primary contact for the customer throughout the project; negotiate scope/schedule changes
Identify and document customer requirements as needed; work with project team to identify solution and estimate solution cost and timeline
Collaborate with resource manager to ensure appropriate staffing on projects
Influence and make decisions about scope, schedule, and resources for project
Monitor and report out to stakeholders on project costs, status, quality; escalate issues when necessary
Drive process and tool improvement efforts; help define and structure specialization areas for the team
BS degree or higher in electrical engineering, computer science, or related discipline
5+ years experience working on system integration projects for test, measurement, or automation
Demonstrated project management excellence, PMP certification is a plus
Previous exposure to National Instruments hardware and software, first-hand experience using them preferred
Strong technical and executive communication skills
Able to travel domestically and internationally up to ~30%
Strong understanding of business concepts such as pricing, margins, terms and conditions preferred