Integration Program Manager Resume Samples

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BL
B Langosh
Bradly
Langosh
3732 Malinda Cliffs
Boston
MA
+1 (555) 863 0646
3732 Malinda Cliffs
Boston
MA
Phone
p +1 (555) 863 0646
Experience Experience
12/2016 present
San Francisco, CA
Integration Senior Program Manager
San Francisco, CA
Integration Senior Program Manager
12/2016 present
San Francisco, CA
Integration Senior Program Manager
12/2016 present
  • Support the Strategy Management Office leader by providing relevant recommendations to business and functional owners and high level executives
  • Assist in the development of clear, coherent, and timely communications strategies
  • Support the communication development efforts to ensure clear communications of the transformation and integration strategy to customers, employees and vendors
  • Assess and manage combined business risks and potential opportunities for additional value
  • Support the Strategy Management Steering Committee process
  • Develop integration or transformation plans that leverage best practices and are consistent with business case rationale
  • Report on plan development and implementation
01/2010 07/2016
Los Angeles, CA
Experiences Integration Program Manager
Los Angeles, CA
Experiences Integration Program Manager
01/2010 07/2016
Los Angeles, CA
Experiences Integration Program Manager
01/2010 07/2016
  • Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
  • Works directly with the Sr. Program Manager, to ensure that each program is on strategy, on time and within budget
  • Develop and manage reporting of select marketing program data
  • Develop and manage marketing program resources such as vendors, partners, and agencies
  • Collaborate with cross-divisional marketing resources and external agencies to develop and ensure multi-channel integrated campaigns
  • Analyze marketing program data and apply to program management
07/2003 07/2009
New York, NY
Program Manager, Change Integration
New York, NY
Program Manager, Change Integration
07/2003 07/2009
New York, NY
Program Manager, Change Integration
07/2003 07/2009
  • Provide a closed-loop feedback to at all stages of deployment to Program Managers (e.g. knowledge gaps, workflow misses, metrics impact, quality issues)
  • Develop, write, and present comprehensive and data-oriented program reports and status updates
  • Create and maintain comprehensive documentation of program status
  • Identify and evaluate potential site-specific risks/obstacles to a successful launch and make recommendations that may impact overall project schedule
  • Conduct post launch analysis and deep-dives to understand impact of a change to the site, and own post launch issues management
  • Advocate for the voice of the Associates and Sellers and lead mechanisms to share that feedback with business teams and process owners
  • Ensure project launch information is communicated effectively to minimize any negative impact at the site, while supporting a high level of engagement and launch quality
Education Education
Bachelor’s Degree in Supply Chain Management
Bachelor’s Degree in Supply Chain Management
University of California, Santa Barbara
Bachelor’s Degree in Supply Chain Management
Skills Skills
  • Ability to use Project/Microsoft Suite Tools in building schedules and metrics
  • Proposal Management Experience
  • Skilled leader with experience handling employee performance discussions
  • Background in building and briefing plans to diverse audiences
  • Organizational development experience
  • Successful Team Building
  • Instruction & Teaching experience
  • Black Belt Certification
  • Basis of Estimate (BOE) Development
  • Project Planning experience
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1

Program Manager, Marketing Integration Resume Examples & Samples

  • 5+ years’ experience in marketing communications or relevant field is required. Bachelors’ degree in marketing or relevant field preferred
  • 5+ years’ experience in developing marketing plans and strategies in collaboration with cross-divisional partner teams
  • 5+ years’ experience working with content and creative teams including design, photo/video and copywriting functions
  • 5+ years’ experience in managing external vendors, partners, and relationships connecting to marketing programs
  • 3+ years in process management, and working with technical teams on toolset/feature development
  • Demonstrated in-depth understanding of marketing and cross-divisional processes and relationship needs
  • Proven track record developing integrated marketing plans that meet or exceed business goals
  • Demonstrated ability to manage work in a deadline and process-driven environment
  • Demonstrated ability to assess important market requirements and opportunities and identify competitive opportunities
  • Demonstrated ability to think creatively
  • Experience and success in productively managing partners and relationships in developing marketing programs
  • Actively participates and collaborates with others for the achievement of business goals
  • Flexible in one’s viewpoints and positions in order to support the direction taken by others at REI
  • Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts
2

Efast Integration Program Manager Resume Examples & Samples

  • Plan: This role will be responsible to develop and manage a Level III integrated schedule that identifies the major requirements & milestones for all organizations to achieve successful outcomes of eFASTtm deployment on additional airframes and/or on initiatives launched with partners across the industry. In addition, this role will be responsible for tracking and meeting allocated budget
  • Strategy Development:This role will participate in identifying gaps and opportunities in current standard work during implementation of such a unique product and service as well as for sustainability and growth/future deployment. This role will also be involved in the overall strategy development of potential eFASTtm collaborations across the industry
  • IPMT: This role will be responsible to support the Passport Process through the maturity evolvement of this product and service as well as coordinating with the managers of the various engine programs where this product and service will be introduced
  • Execution: Achieves operational objectives that includes, but is not limited to, achievement of stated initiatives with targeted airframes and associated supporting lines of work
3

Technical Integration Program Manager Resume Examples & Samples

  • Knowledge of established, industry standard project management methodologies (PMI, ITIL). Ability to apply the Project Management Body of Knowledge (PMBOK) as the foundation for professional project management structure, process, disciplines, tools and deliverables in support of implementing strategic customer programs/projects
  • Proven leadership abilities, including ability to communicate with C-level executives
  • Ability to establish and maintain strong professional relationships with customers, business partners and Avaya associates
  • Strong written and verbal business communications skills, including large-group presentations
  • Advanced-level skills in MS Project and MS Excel
  • Understanding of general accounting principles and management of project financials
  • Ability to successfully manage multiple customers while effectively prioritizing multiple commitments
  • One of the following education/experience combinations
  • Ability to obtain a security clearance in the future
4

Program Manager, WW Ops Integration Resume Examples & Samples

  • Forming cross-functional project teams, planning and organizing, managing, and executing complex projects across multiple organizations and stakeholders
  • Ability to think strategically and execute methodically
  • Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape
  • 2+ years of experience analyzing cost/benefit of proposed projects
  • Excellent written and verbal communication skills complemented with the ability to problem solve independently
  • Ability to organize and manage multiple tasks simultaneously
5

Senior Program Manager, Ops Integration Resume Examples & Samples

  • BA or BS in Engineering, Mathematics, Operations/Supply Chain, Computer Science, or other technical field from an accredited university
  • Excellent communication skills, ability to simplify complex topics for broad audiences
  • Experience working in Amazon’s fulfillment network
  • 5+ years of supply chain and/or retail industry experience
  • 5+ years of experience managing cross-functional programs, including external and internal stakeholders
  • Demonstrated ability to own projects, think big and influence across all levels of an organization
6

Program Manager, Ops Integration Resume Examples & Samples

  • Completed Bachelor’s Degree from an accredited university
  • Extensive experience as a program/project manager
  • Proven experience in direct-to-customer fulfillment or distribution center
  • Previous experience in cost/benefit analysis of project proposals
  • Experience in or certification in Lean/Six Sigma Mfg. methodologies
  • Experience with Agile Software development
  • Experience with Service-Oriented Architecture
7

Kindle Integration Program Manager Resume Examples & Samples

  • Ability to manage multiple, cross-functional competing projects simultaneously in a fast-paced environment where continuous innovation is encouraged
  • Strategic thinking and methodical execution
  • Demonstrated ability to use data to back up assumptions and develop business cases
  • Willingness to roll up sleeves and do whatever is necessary; owner mentality
  • Effective communication and problem solving skills
  • Strong ability to balance business requirements with the customer experience and capabilities of customer service
  • Ability to identify risks and innovate, then drive resolution quickly
  • Understanding of the customer experience and advocacy to resolve customer pain points
  • Exceptional organizational skills and ability to maintain composure under pressure
  • A self-starter, able to prioritize and deliver on deadlines with minimal supervision
  • Communication and collaboration skills that enable you to earn trust up, down, and across the company
  • Work with multiple teams and stakeholders to execute the customer service launch of new products, programs, and features
  • Scope and define customer service requirements to deliver an exceptional customer experience
  • Develop and manage the customer service integration project schedule to project timelines
  • Communicate regularly to stakeholders on status, risks, and changes
  • Innovate to improve customer experience and continuously improve organizational efficiency
  • Work with stakeholders to triage feature updates and resolve defects
  • Create and manage user testing
  • 5+ years of relevant work experience in program/project management
  • Demonstrated experience leading cross-functional projects
  • Demonstrated experience with strategic planning
  • Ability to communicate expectations and requirements equally well with business, technology and customer service teams
  • Experience delivering well-reasoned and data-driven proposals
  • Data analysis experience
  • Ability to communicate both verbally and in writing in English
  • Experience working in the field of publishing
  • Experience working directly with customers and/or supporting a customer service team
8

Principle Program Manager, Ops Integration Resume Examples & Samples

  • 3+ years in product, program, or project management
  • Willingness to travel up to 30%
  • MBA or Master’s Degree in a related field
9

Program Manager, Common Platform Integration Resume Examples & Samples

  • Formally track and coordinate the progress and activities of multiple related development teams to insure alignment with overall business objectives of next generation connectivity and passenger experience
  • Provide guidance and clarifications on priorities based on marketing and service needs
  • Ensure teams’ constant attention to on time deliver quality products
  • Oversee project execution throughout development phases to ensure teams accomplish goals and meets schedules
  • Actively participate in project planning process (understanding/developing requirements, analysis in identifying alternatives, prototyping, and design appropriate solutions, estimating project tasks, assist in overall project planning)
  • Work closely with engineering, marketing, and field to understand project issues and serve as engineering representative to company leadership
  • Ideal candidate should have a minimum of 5 years of program management experience
  • Ideal candidate will have strong focus-on-results and teamwork skills. Strength in adaptability, listening and forward thinking preferred
  • Experience managing and coordinating multiple international teams
  • Self-driven; good written and verbal communication skills; strong analytical, logical problem-solving skills and attention to detail are essential
  • Ability to multi-task and stay organized in a dynamic environment
  • Knowledge of Microsoft Azure, Linux, IoT, Cybersecurity, Agile software development, and/or Digital Transformation is a plus
  • NOTE: a preferred candidate has been identified
10

Program Integration & Execution Associate Manager Resume Examples & Samples

  • Enter/ Update International Business Notification System (IBNS) Cases
  • Research international work requirements
  • Coordinate with Proposal Team for international bids
  • Support the FTO Subject Matter Expert for all international matters
  • Support obtaining Visas / Work and Residency permits
  • Support LM21 Activities, Risk Management Programs, and Program Management Review process
  • Bachelor's Degree from an accredited college
  • Customer relationship experience
  • Experience developing presentations and public speaking
  • Two years of Leadership experience (Team or Project)
  • Green Belt certification with at least two years’ experience with LM21
  • Experience with the international deployment process
  • Experienced in directing a team to meet critical schedules, resolving complex technical, operational or business problems, and mentoring employees
  • Experience to interacting, influencing, and communicating with executive staff
  • Highly Proficient in MS Office Applications (Office, Word, Excel, Power Point)
  • Project Planning experience
  • Ability to use Project/Microsoft Suite Tools in building schedules and metrics
  • Skilled leader with experience handling employee performance discussions
  • Background in building and briefing plans to diverse audiences
  • Organizational development experience
  • Successful Team Building
  • Instruction & Teaching experience
  • Black Belt Certification
  • Basis of Estimate (BOE) Development
  • Proposal Management Experience
  • Experience with Planning and Scheduling
  • Experience working STARS and Autotime systems
  • Experience working with employees in a virtual environment
11

Interim Integration Program Manager Resume Examples & Samples

  • Works closely with the Director of Technical Services, service providers – including IT, and internal customers to enable solutions
  • Establishes a navigable and supportable framework of objectives, data, process, tool-sets, and technical architecture
  • Advances the integration of EAM, GIS, SCADA, Modeling and other core business systems through effective, nimble, supportable practices
  • Establishes asset hierarchy and registry standards
  • Establishes data models, data standards, and data-integration requirements
  • Develops and deploys associated processes and work flows
  • Facilitates evaluation and determinations of functions vs. applications selection
  • Coordinates and facilitates appropriate integration upgrades and capabilities of service verticals such as GIS, EAM, SCADA, and other utility technology
  • Working closely with IT, evaluates and selects interim and final integration frameworks and migration paths (e.g. point-to-point, Enterprise Service Buss, etc.)
  • Assists in development of vertical strategic plans, application, and hardware architectures
  • Assists in service and integration strategic planning
  • Assists in vendor product and service provisioning
  • Participates in and supports the Company’s Continuous Improvement program and projects
  • Establishes Roles and responsibilities within and across the organization
  • Works closely and cooperatively with IT on above initiatives
  • Work closely with Project Managers on above systems; including oversight of project objectives and performance
  • Performs other similar and related duties as assigned
  • Associate degree in Industrial Technology or related field and/or equivalent relevant experience
  • Five years of experience in EAM and GIS
  • Understands utility business objectives and operations and facilitates improvements
  • Understands utility Engineering objectives, processes, and systems and facilitates improvements
  • Understanding of EAM/Computerized Maintenance Management System (CMMS), GIS, SCADA, Modeling and other Engineering service objectives, processes, and technologies
  • Substantial direct experience in the selection, deployment, configuration, and commissioning of a large portion of the above applications
  • Experience in asset data standards, registers, and data integration
  • Understanding of integration frameworks, methods, architectures, and technology needs for above systems
  • Significant exposure to, and understanding of, subject vendor offerings, product lifecycles, services, and licensing agreements
  • Ability to work across and coordinate with engineering disciplines and technology teams
  • Ability to effectively communicate verbally and in writing with all levels of employees and management
  • Ability to prioritize tasks and adapt to changing situations
  • Excellent organizational, time management and problem solving skills
  • Knowledge and understanding of water treatment and distribution systems
  • Knowledge of major utility operations, general understanding of engineering principles
  • Proficient in the use of Microsoft Office applications
  • Valid California Driver License
12

Senior Manager of Program Integration Resume Examples & Samples

  • Required Qualifications
  • Bachelor’s degree in Business, Technology, Science, HR or related field
  • 5+ years’ experience in large-scale program management across multiple geographies
  • 5+ years’ experience leading teams, demonstrating direct and influential leadership skills
  • Experience working with hourly workforce in large-scale operations
  • Demonstrated ability to understand and apply technical concepts and communicate with technical teams
  • Ability to handle confidential and sensitive information with extreme discretion
  • MBA/MS/MA preferred
  • A passion for data visualization
13

Integration Program Manager Resume Examples & Samples

  • Create an overall program plan for each project deliverable by integrating individual project plans into a single document. Validate plan’s scope and associated time and resource estimates with supporting business owners, sales and the customer. Manage activity specified in the plan and monitor progress toward each milestone. Identify risk factors and contingency plans, communicate project status and critical risk factors to management and other stakeholders and escalate issues as necessary to adjust the project scope, resources or time line as needed. Manage issues to resolution by utilizing appropriate escalation vehicles. Ensure project budget compliance
  • Manage communication to executive management and among stakeholders utilizing available tools to ensure that all parties are aware of the project’s progress, risk factors and required actions
  • Participate and lead team mentoring initiatives. Serve as a subject matter expert, share knowledge and lessons learned to assigned associate(s)
  • Using information from the client, sales, operations, and IT, document the project’s scope, specific requirements, operational processes, product mix, system configuration and service offering to be implemented
  • Develop and follow an appropriate transition plan to move the project from integration to ongoing support
  • Document lessons learned and incorporate findings into future projects
  • Work on special projects as needed as assigned by senior leadership group
  • Bachelor degree in discipline related to functional work or role with 5-7 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience
  • Able to apply broad work experience and knowledge when analyzing complex problems. Must be able consistently identify critical elements, variables and alternatives to develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions. Able to communicate clearly and courteously with those who need to know of decisions/actions/problems. Able to apply excellent business acumen and collaborative skills when resolving problems
  • Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments. Able to apply expertise in all the tools or applications used to complete work assignments. Able to mentor junior level team members in the use of tools and/or systems in the position
  • Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others
  • Must be able to modify communication style both formal and informal to match the appropriate level of the audience targeted. Requires strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed
  • Formal Project Management, business process and target IT systems
  • Extensive project management experience using the “Agile” project management methodology
14

Integration Senior Program Manager Resume Examples & Samples

  • MBA preferred and/or 8+ years’ experience in program leadership or project management
  • Proven track record of working with cross-functional business leaders to achieve difficult objectives
  • Technology experience strongly preferred
  • Strong leadership
  • Demonstrated ability to manage multiple projects simultaneously
  • Confidence and presence
  • Good judgment
  • Know when to solve and mitigate risk and know when to escalate
  • Multiple disciplines preferred (supply chain, finance, HR, etc.)
  • Capable of navigating complex and dynamic environment on a politically sensitive tightrope
  • Able to discern order out of chaos
  • Skilled in integrating change management into program management methodology
  • Excellent computer skills: Word, Excel, Visio, Project, PowerPoint
  • Develop integration or transformation plans that leverage best practices and are consistent with business case rationale
  • Work with business unit and functional leaders in the early initiative stages to identify issues during planning and develop a comprehensive integration or transformation blueprint
  • Identify and address critical activities
  • Assess and manage combined business risks and potential opportunities for additional value
  • Lead cross-functional teams to execute plans
  • Support the Strategy Management Office leader by providing relevant recommendations to business and functional owners and high level executives
  • Support business units and support functions on activities
  • Assist in the development of clear, coherent, and timely communications strategies
  • Report on plan development and implementation
  • Measure and communicate results against goals and plan
15

Program Integration & Execution Associate Manager Resume Examples & Samples

  • Support Operating Excellence Activities, Risk Management Programs, and Program Management Review process
  • Facilitating leadership meetings
  • 2 years experience directing a team or project to meet critical schedules, resolving complex technical, operational or business problems, and mentoring employees
  • Experience presenting, influencing, and communicating with executive staff
  • Experience managing international teams
  • Project Planning experience utilizing Microsoft Suite to create schedules and metrics
  • Experience working with multiple timekeeping systems
  • Basis of Estimate (BOE) Development/Proposal Management Experience
  • LEAN/Six Sigma Black Belt Certification or equivalent
16

Program Integration Coordination & Control Manager Resume Examples & Samples

  • Technical lead in support of transition to Production (CONUS & OCONUS), Technical Planning and Execution, Decision Making; Problem Solving and Prioritization, ESPB Allocation in support of program objectives
  • Responsible and Accountable for BMC4I Kits and deliverables in support of international co-production
  • Assists with workload integration prioritization for all production work to support all programs (CONUS & OCONUS)
  • Identify Production improvement opportunities, manage execution and transition to production risks and Sponsors/Funds Projects
  • Member of producibility board
  • Leads/provides SME support to Sale Process / Ship Readiness
  • 6 years of related experience in program coordination
  • Five (5) plus years of demonstrated experience using of program management tools such as EVMS, IMP/IMS, Risk and Opportunity Management or similar business processes
  • Demonstrated strong communications skills at senior levels of the Company
  • Strong interpersonal skills with special focus on achieving active participation of appropriate individuals across the business
17

Experiences Integration Program Manager Resume Examples & Samples

  • Outessa
  • RAGNAR
  • OPO & Campaign Events
  • Pray for Snow Parties
  • Define marketing strategy for experience marketing programs to support REI’s objectives
  • Develop and manage marketing program resources such as vendors, partners, and agencies
  • Foster relationships and oversee deliverables with internal stakeholders, and internal staff
  • Define and manage marketing program execution process. Process definition includes clear descriptions of inputs, hand-offs between teams, outputs, and timelines. Process execution management involves day-to-day actions that feed the delivery of key success metrics
  • Create and manage the select program budgets. Manage allocation of budget to marketing media, tools, consulting, and other areas. Manage invoicing, billing, accruals and fraud detection processes
  • Develop and manage reporting of select marketing program data
  • Analyze marketing program data and apply to program management
  • Research trends, opportunities, threats, competitors and other factors that affect the marketing program
  • Collaborate with cross-divisional marketing resources and external agencies to develop and ensure multi-channel integrated campaigns
  • Works directly with the Sr. Program Manager, to ensure that each program is on strategy, on time and within budget
  • Conduct ongoing search for new and favorable customer acquisition opportunities, including proficiency in new media platforms, and negotiation of contracts with current and new advertising partners
18

IT Integration Program Manager Resume Examples & Samples

  • 15+ years of experience as a program manager for projects with numerous work streams, including in a lead program manager role for the implementation of a major technical project, such as Workday, Salesforce, software development, or SaaS implementations
  • 2+ years of experience with providing consulting services in one or more of the following disciplines: organizational design, process improvement, change management, workforce planning, strategic communications, or strategic planning
  • Experience in leading and influencing diverse talent, both internal and external, managing risks and budgets, and monitoring scope creep
  • Experience with the implementation of an Enterprise Resource Planning (ERP) solution
  • Experience with managing federal shared services system migrations
  • Experience with working and building relationships with client executives and with external stakeholders
  • Ability to manage, prioritize, and multi–task on multiple projects
  • Ability to pay attention to detail and be highly organized
  • Ability to be flexible and adapt to the dynamic nature of consulting engagement
19

Program Manager Medical Products Integration Resume Examples & Samples

  • Proficiency in Microsoft Office products preferred
  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
  • Works on projects of moderate scope and complexity
  • Applies judgment within defined parameters
  • Receives general guidance may receive more detailed instruction on new projects
  • Work reviewed for sound reasoning and accuracy
20

Program Manager, Marketing Integration Resume Examples & Samples

  • Develop go-to-market frameworks in support of seasonal campaigns
  • Collaborate with cross-functional teams to integrate marketing stories
  • Establish comprehensive success measures and KPI’s for marketing initiatives
  • Create post-mortem reports to extract key insights and real learnings that can be applied to future work
  • Builds capacity of individuals and teams through effective collaboration, involvement, communication, and delegation efforts
21

Technical Integration Program Manager Resume Examples & Samples

  • Administration/management and enhancement of operational tools such as Geographic Information System, WebEOC, Predictive Analytics tools, Emergency Notification Systems, Fusion Systems, and satellite/alternate communications systems
  • Development of internal and external partnerships in the fields of science and technology to enhance SCE/BR ability to better understand potential impacts to the company based of varying hazards and threats
  • Project, budget and contract management
  • Requirements gathering, project execution, and reporting
  • Support during emergencies/response activations
  • Bachelor’s degree in a technology related field (GIS etc)
  • 10+ years of experience developing information management systems that amalgamate data from multiple and diverse sources and display the data in useful format
  • 10+ years of experience in developing evaluating legacy systems and implementing integrated solutions that optimize existing systems by automating data collection and display
  • Self-motivated and self-starter
  • Ability to work and communicate with wide variety of audiences
  • Works well independently and as part of a team
  • Ability to think strategically and develop appropriate tactical steps to meet strategic goals
  • Works well under pressure and with multiple priorities and often under tight deadlines
22

Program Project & Service Integration Management Senior Manager Resume Examples & Samples

  • Recovery and Mobilization of Complex Transformation programs and projects
  • Oversee and manage all work efforts and production of deliverables within a project based on primary team skillset: Functional, Technical, Transitional
  • Specifically, the Delivery Lead has responsibility for
  • 8 years Project Management experience
  • Experience leading large-scale IT Transformation projects
  • 6 Experience with full lifecycle project implementation
  • 5 Experience leading global teams and work structures
  • Experience in growing a program management practice
  • Knowledge/experience with Microsoft Project/project management tools
  • Demonstrated history in sales achievements and developing sales pipeline
  • Strong knowledge of project management methodology, including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
  • Experience translating requirements and scope into effort estimates and project plans
  • Previous work experience with major consulting firm
  • Minimum of Bachelor’s degree
  • SAP, Oracle, Salesforce, and Workday
23

Program Project & Service Integration Management Manager Resume Examples & Samples

  • Minimum of Bachelor’s degree, or equivalent experience
  • 4 years Project Management experience
  • Strong communication skills, including technical / IT subject matter aptitude
  • Knowledge/experience with Microsoft Project and other project management tools
  • Strong knowledge of project management methodology, including the ability to develop detailed work plans and specifications
  • Knowledge of enterprise software including SAP, Oracle, Salesforce
24

Program Manager, Nacf Aces Ops Integration Resume Examples & Samples

  • Launching fulfillment and delivery experience programs that enable a world class fulfillment experience for customers worldwide
  • Creating and socializing analysis that helps business leaders understand the scale and scope of future problems across the network
  • Demonstrated ability to lead teams and communicate with senior leadership
  • Bachelor’s degree in Supply Chain Management, Engineering, or other technical field from an accredited university or 4+ years Amazon experience
  • 5+ years’ experience conducting quantitative and qualitative analysis
  • Prior experience or use of Lean/Six Sigma
  • Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus
25

Program Manager, Change Integration Resume Examples & Samples

  • Advocate for the voice of the Associates and Sellers and lead mechanisms to share that feedback with business teams and process owners
  • Ensure site leadership has and maintains communication mechanism for all program launches onsite
  • Provide inputs and requirements to confirm program launch dates and the required site-level integration steps
  • Own site communication for new launches
  • Provide a closed-loop feedback to at all stages of deployment to Program Managers (e.g. knowledge gaps, workflow misses, metrics impact, quality issues)
  • Serve as the primary escalation point for both the local Operations leadership and launch intake owners
  • Ensure project launch information is communicated effectively to minimize any negative impact at the site, while supporting a high level of engagement and launch quality
  • Identify and evaluate potential site-specific risks/obstacles to a successful launch and make recommendations that may impact overall project schedule
  • Participate to GO/NO GO decision regarding the launches of projects, advocating for the needs of the sites and Associates
  • Conduct post launch analysis and deep-dives to understand impact of a change to the site, and own post launch issues management
  • Own the success of the change integration activities for new launches and releases, including stakeholders’ satisfaction, training completion, timeliness of change announcements, and Associates adoption of the change
  • Develop, write, and present comprehensive and data-oriented program reports and status updates
  • Create and maintain comprehensive documentation of program status
  • Drive value-add programs to drive change integration at scale for Seller Support Operations
  • College degree (BA/BS) or higher in relevant field
  • 2+ years of relevant program/project management experience
  • 3+ years of experience with call center operations
  • Demonstrated ability to manage competing priorities across multiple projects under tight deadlines
  • Demonstrated analytical skills
  • Proficiency in Excel and data analysis
  • Demonstrated ability to work cross functionally
  • Demonstrated ability to use hard data and metrics to back up recommendations (such as creation of cost/benefits plans, business cases, headcount proposal, operational planning documents)
  • Demonstrated ability to assess program or feature impacts on associates and sellers
  • Change management experience in contact center environment
  • Entrepreneurial spirit and ability to ‘think big’ and ‘out of the box&#8217
  • Project/Program management or lean six sigma certification
26

Integration Program Manager Resume Examples & Samples

  • Bachelor’s Degree or equivalent combination of education and professional experience
  • Possess 10 years experience as an IT project manager
  • Experience in IT infrastructure integrations
  • Strong influencing, mediation and presentation skills
  • Ability to communicate with technical and non-technical audiences
  • PM Professional Certification preferred
  • Conflict Management Certification/Training preferred
27

Integration Engineering Program Manager Resume Examples & Samples

  • Responsible for successful delivery of systems integration projects
  • Act as primary contact for the customer throughout the project; negotiate scope/schedule changes
  • Identify and document customer requirements as needed; work with project team to identify solution and estimate solution cost and timeline
  • Collaborate with resource manager to ensure appropriate staffing on projects
  • Influence and make decisions about scope, schedule, and resources for project
  • Monitor and report out to stakeholders on project costs, status, quality; escalate issues when necessary
  • Drive process and tool improvement efforts; help define and structure specialization areas for the team
  • BS degree or higher in electrical engineering, computer science, or related discipline
  • 5+ years experience working on system integration projects for test, measurement, or automation
  • Demonstrated project management excellence, PMP certification is a plus
  • Previous exposure to National Instruments hardware and software, first-hand experience using them preferred
  • Strong technical and executive communication skills
  • Able to travel domestically and internationally up to ~30%
  • Strong understanding of business concepts such as pricing, margins, terms and conditions preferred