Auto Claims Resume Samples

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HK
H Koss
Hattie
Koss
7076 Quitzon Prairie
Phoenix
AZ
+1 (555) 947 9776
7076 Quitzon Prairie
Phoenix
AZ
Phone
p +1 (555) 947 9776
Experience Experience
Boston, MA
Auto Claims Customer Representative
Boston, MA
Bashirian Group
Boston, MA
Auto Claims Customer Representative
  • Responsible for developing proficiency and capabilities expected of a 3rd Party Representative during new hire ramp-up period
  • Responsible for developing proficiency and capabilities expected of a Low Complexity Representative during new hire ramp-up period
  • May assist with training and mentoring other claim handlers
  • Special assignments or projects as assigned. Performs other duties as assigned
  • Performs other duties as assigned
  • Obtains information and maintains accurate records about accidents from customers and claimants through telephone and written reports. Responds to various written and telephone inquiries including status reports
  • Arranges and reschedules appraisals, reviews appraisal reports and communicates with customers, and repair shops, etc
Chicago, IL
Auto Claims Team Manager
Chicago, IL
Hartmann LLC
Chicago, IL
Auto Claims Team Manager
  • Proactively assists in selecting top talent, delivering continuous coaching, and rewarding and recognizing employees to reinforce behavior that ensure service excellence
  • Resolves customer complaints, problems and coverage questions which cannot be handled by team members. Collaborates effectively with internal and external stakeholders including existing policyholders, the business community and governmental agencies, to ensure compliance with regulatory and company standards
  • Responsible for the direction of the Claims Team to ensure consistent delivery of services that meets or exceeds customer expectations and complies with regulatory and company standards
  • Assure the proper and timely disposition of claims that can be settled within the team's authority
  • Assign the level of settlement authority for each team member; personally authorize settlements that exceed direct reports limits but within personal authority limits
  • Refer to the internal department matrix for additional information
  • Partner with inside and outside damage appraisers to obtain repair estimates and vehicle inspections
present
San Francisco, CA
Inside Auto Claims Team Manager
San Francisco, CA
Koch LLC
present
San Francisco, CA
Inside Auto Claims Team Manager
present
  • Provides ongoing training and employee development to team members and ensures all receive communication of corporate/department policies and procedures
  • Promotes and advocates business unit goals and objectives, ensuring alignment with broader claims functional goals
  • Thorough knowledge of claims investigation techniques
  • Provides technical guidance to team members
  • Resolves complaints, problems, and coverage questions which have been escalated through the team
  • Responsible for all management related duties including performance management/evaluations, establishment of objectives, and participates in the selection of new hires
  • Comprehensive knowledge of general insurance policy coverage and state regulations
Education Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
University of California, Los Angeles
Bachelor’s Degree in Accuracy
Skills Skills
  • Strong computer, typing and grammar skills
  • Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
  • Strong written and verbal communication skills
  • Excellent time management skills
  • Ability to be a self-starter and work independently
  • Excellent customer service skills and a passion to help others
  • Achieving targeted performance goals to manage costs and support Allstate’s industry-leading operational standards
  • Working well with others in a fast-paced, collaborative environment that is also intellectually challenging
  • Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, etc.)
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11 Auto Claims resume templates

1

Auto Claims Representative Resume Examples & Samples

  • Handle all aspects of the claim including coverage determination, liability investigation, settlement, and payment
  • Partner with inside and outside damage appraisers to obtain repair estimates and vehicle inspections
  • Maintain knowledge of state and federal regulations in assigned territory
  • Provide excellent service by guiding customers through the claim process, exercising all policy benefits, and responding quickly and thoroughly to their questions
  • Maintain accurate, organized claim files. Document all relevant facts and information
  • High school education or equivalent + 2 years of customer service experience
  • We provide comprehensive training; no prior claims experience is required
  • Strong verbal communication and interpersonal skills
  • Written communication, letter writing skills
  • Demonstrated ability to work quickly and accurately; attention to detail
2

Auto Claims Ii Supervisor Resume Examples & Samples

  • Provide leadership to a team of claims representatives who initiate, investigate, evaluate, negotiate and finalize personal lines claims
  • Through strong performance management practices, provides feedback, coaching and skill/knowledge development to respective team members
  • Ensure adequacy of claims reserves reviewing on a pre-established schedule; assure the proper and timely disposition of claims that can be settled within the team's authority
  • Experience with personal lines automobile claim settlements as to demonstrate advanced knowledge
  • Strong negotiation and organization skills
3

Auto Claims Representative Resume Examples & Samples

  • Strong negotiation and organizational skills required
  • Excellent verbal, written and interpersonal skills required
  • Ability to deliver work having a high degree of accuracy; strong attention to detail
  • Solid experience with standard office equipment and software applications, including MS Word, Excel
  • Generally, 1-3 years claims settlement experience is preferred
4

Auto Claims Technical Specialist Resume Examples & Samples

  • The position increases the knowledge, skill and ability of a claims unit by coaching and developing adjusters at all levels on technical skills
  • Must influence adjusters’ and unit performance and results through effective coaching and guidance on effective claims adjusting
  • Directly contributes to unit results through investigation, negotiation and settlement of claims within the team as needed and through assistance to customers on claim handling questions and issues
  • Assists with relief duties specific to our auto department
  • 3-5 years of relevant experience required
  • Excellent negotiation and organizational skills
  • Excellent verbal, written and interpersonal communications skills
  • Experience with personal lines claims settlement as to demonstrate expert knowledge
  • Ability to transfer knowledge to others and informally influence others
  • Obtain state specific property casualty claims licensing as required
  • Experience in coaching, training and providing feedback to others
5

Auto Claims Supervisor Resume Examples & Samples

  • Provide leadership to a team of claims representatives who initiate, investigate, evaluate, negotiate and finalize personal lines claims. Responsible for ensuring team member compliance with state regulations. Through strong performance management practices, provides feedback, coaching and skill/knowledge development to respective team members
  • Ensure adequacy of claims reserves reviewing on a pre-established schedule; assure the proper and timely disposition of claims that can be settled within the team's authority. Oversee the appropriate distribution and assignment of claims within the team to ensure customers/claimants are having their matters addressed within company and legal timeframes. Assign the level of settlement authority for each team member; personally authorize settlements that exceed direct reports limits but within personal authority limits
  • Ability to coach and develop staff
  • Previous experience in a direct leadership role, as a team lead or as a mentor
  • Associate in Claims designation Amer. Institute of Chartered Property Casualty Underwriters
6

Auto Claims, Supervisor Resume Examples & Samples

  • Responsible for leading the daily activities of a team of claims representatives within respective area as property damage, bodily jury, home, new loss, medical, or litigation
  • Must ensure state regulatory compliance, control severity (amount of financial liability resulting from settling a claim) and manage expenses in achieving company goals
  • Provides team leadership which may include employee training/development and licensing, effective feedback/coaching through performance management and ensure "Best in Class" service to customers and clients
  • Bachelor’s Degree or equivalent
  • 3- 5 years of Relevant Experience
  • Strong negotiation and organization skills. Excellent verbal and written communication skills. Excellent interpersonal skills
7

Auto Claims Supervisor Resume Examples & Samples

  • Responsible for ensuring team member compliance with state regulations. Through strong performance management practices, provides feedback, coaching and skill/knowledge development to respective team members
  • Oversee the appropriate distribution and assignment of claims within the team to ensure customers/claimants are having their matters addressed within company and legal timeframes
  • Assign the level of settlement authority for each team member; personally authorize settlements that exceed direct reports limits but within personal authority limits
8

Auto Claims Supervisor Resume Examples & Samples

  • Responsible for ensuring team member compliance with state regulations
  • Through strong performance management practices, provides feedback, coaching and skill/knowledge development to respective team members to include open file audits and process confirmations
  • 3- 5 years of relevant experience
9

Auto Claims Representative Resume Examples & Samples

  • Adjust claims by evaluating and negotiating claims settlement.This is handled using investigative and negotiating skills with clients, claimants, attorneys and medical professionals. Also determine reserves needed and ensures they are applied
  • Manage files through gathering of information through written or phone interactions, secure necessary documents (such as police reports, medical information, property repair estimates, and witness statements) as needed to settle claim, and include proper documentation in the claims system
  • Excellent organizational, verbal, written
10

Auto Claims Resume Examples & Samples

  • Provide leadership to a team of material damage claims representatives who write and review estimate/appraisals as well as negotiate agreed repair prices with body shops. Responsible for ensuring team member compliance with state regulations. Through strong performance management practices, provides feedback, coaching and skill/knowledge development to respective team members
  • Assure the proper and timely disposition of claims that can be settled within the team's authority
  • 3-5 years relevant experience
  • Experience with personal lines property claims settlement as to demonstrate advanced knowledge
  • Ability to work having a high degree of accuracy; strong attention to detail. Ability to coach and develop staff
  • Previous experience in a direct leadership role
11

Auto Claims Trainee Internship Resume Examples & Samples

  • Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, etc.)
  • Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
  • Working well with others in a fast-paced, collaborative environment that is also intellectually challenging
  • Achieving targeted performance goals to manage costs and support Allstate’s industry-leading operational standards
  • Currently in good academic standing and pursuing a Bachelors or Masters Degree and will be graduating in December 2017 or will be a Junior or Senior
  • Junior or Senior standing and pursuing Bachelors or Masters Degree
  • Excellent customer service skills and a passion to help others
12

Senior Inside Auto Claims Representative Resume Examples & Samples

  • May assist in the training, coaching and counseling of less experienced Senior Inside Claims Representatives
  • Must demonstrate a proficient understanding and use of the basic policy/contract coverages and be able to recognize questionable coverage/contract situations which necessitate supervisory involvement
  • Ability to handle total loss
13

Inside Auto Claims Representative Resume Examples & Samples

  • Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments
  • Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. Determines and negotiates settlement amount for damages claimed within assigned authority limits
  • Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations
  • Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed
  • Bachelor’s Degree preferred. High school diploma or equivalent required
  • 1-2 years of experience. Claims handling skills preferred
  • Strong customer service and technology skills
14

Analytics Lead-auto Claims Strategy Resume Examples & Samples

  • Develops analyses and models based on complex data for a particular business unit/function
  • Build financial and cost benefit analysis
  • Quantifies the competitive performance of the business, evaluates potential operational changes, and designs new approaches and methodologies to solve business problems or improve analytical efficiency
  • Produces meaningful observations and recommendations through synthesizing data from internal and external sources
  • Leads own work stream and may manage research projects of moderate to high complexity
  • Conducts modeling/analytical work which directly impacts profitability, growth, and/or customer satisfaction outcomes
  • Presents findings / recommendations and leads discussions with senior leadership (VP/SVP) at the department or functional level
  • Serves as a resource to less experienced analysts
  • Master's Degree in Mathematics, Economics, Statistics or any other quantitative field plus a minimum 5 years of applied business / non-academic experience preferred
  • For non-Masters’ Degree candidates, Bachelor's Degree and minimum of 7 years of applied business/non-academic experience, or equivalent
  • Proven track record of developing and applying modeling to business problems
  • Deep knowledge of data sources, tools and business drivers. Ability to apply more advanced analytical concepts to improve business outcomes
  • Must have good planning, analytical, decision-making and communication skills
  • Ability to build models for use by business teams. Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and data manipulation software packages (SAS)
15

Open House Auto Claims Resolution Representative Resume Examples & Samples

  • Provides positive customer experience while appropriately handling routine auto claims by obtaining information and maintaining accurate records about accidents from customers through telephone and written reports. Champions our multiple electronic platforms
  • Responsible for developing proficiency and capabilities expected of a Low Complexity Representative during new hire ramp-up period
  • Must demonstrate strong customer service focus, a proficient understanding and use of basic policy/contract coverage (including regulatory/policy differences, legal liability, and general policy coverage) and be able to recognize questionable coverage/contract situations which necessitate supervisory involvement
  • High school diploma plus 1-3 years of related customer service experience or applicable insurance knowledge
16

Senior Inside Auto Claims Representative Resume Examples & Samples

  • Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers
  • Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues
  • Writes simple to moderately complex property damage estimates or review auto damage estimates. Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate
  • Able to navigate multiple systems, strong organizational and communication skills
  • License may be required in multiple states by state law
17

Auto Claims Specialist Resume Examples & Samples

  • Juris Doctor and 2 or more years of experience in the Claims and Litigation area within the Insurance industry
  • 3 or more years of claims experience in personal or commercial auto with BI
  • Florida bodily injury experience
18

Auto Claims Representative Resume Examples & Samples

  • 3+ years of casualty claims handling experience
  • 2+ years of BI experience preferred
  • Non-standard or California claims handling experience a plus, but not required
  • Fluent in English/Spanish a plus, but not required
  • College degree or equivalent work experience
19

Auto Claims Unit Manager Resume Examples & Samples

  • Monitors the performance of teams and claims team managers, analyzing any problematic trends to identify root cause problems. Escalates issues or may recommend solutions to operational leadership. Advocates a culture committed to identifying process efficiencies to continuously improve how work is completed
  • Knowledge of principles and methods pertaining to the claims field; knowledge of claims management practices, company operations and policies
  • 7-10 years of relevant and progressively more responsible claims work experience required, bachelor`s degree preferred
20

Senior Service Center Auto Claims Representative Resume Examples & Samples

  • Receives assigned auto subrogation claims and independently reviews/analyzes the policy forms and endorsements to determine applicable coverages, limits, deductibles and settlement calculations, as well subrogation recovery opportunity
  • Gathers appropriate documentation to support the claimed damages through phone/email contact with claim handler, customers, vendors, and police departments (includes estimates, proof of ownership/value, required company forms, reports, invoices, etc)
  • Reviews damage documentation to determine loss amount. Negotiates settlements based on documentation presented, vendor contact/discussions, personal knowledge and experience, customer discussions and policy language
  • Documents claim files, establishes and updates reserves throughout the life of the claim, maintains suspense system, processes expenses, prepares checks, updates MCS, and sends appropriate letters based on state regulations and company directives
  • Explores salvage and subrogation potential, as well as arbitration opportunity
  • Continuously reviews and analyzes investigative information to determine if file is eligible for fraud/SIU handling
  • Enlists the assistance of vendors, attorneys, and/or other resources to help with remediation services or future analysis of auto damage or settlement values
  • Ensures compliance with company, state and federal regulations
  • Understanding of Commercial and Personal Auto policy language and endorsements
  • Adjuster licenses in states requiring same (obtain within 3 months of hire)
  • Damage evaluation and negotiation skills (review and writing of estimates, contents replacement, etc)
  • 1-5 years of Commercial and or Personal Lines Auto subrogation experience preferred
21

Personal Lines & Auto Claims Manager Resume Examples & Samples

  • Ability to assist with technical training including policy interpretation to team claim handlers as required
  • Ability to influence and effectively communicate with claims and other stakeholders to effectively direct claims strategy
  • Intermediate excel, word and general outlook experience
  • Ability to do presentations
  • Ability to work under extreme pressure
  • Assertive and confident
  • Self management skills
  • Very Strong administration skills
  • Analytical : Accuracy in the analysis, interpretation and basic calculations of data and reports pertaining to claims settlement/estimates/capacities/claims timelines
  • Demonstrate common sense, self motivation and discipline
  • Well presented
  • Career orientated
22

Director of Commercial Auto-claims Resume Examples & Samples

  • Communication Availability (24 X 7)
  • Independent Thought/Creativity
  • Conflict Management
  • Personal Computer Literate
23

Field Auto Claims Unit Manager Resume Examples & Samples

  • Owns the development and performance of several claims teams ensuring the quality, accuracy, and timely resolution of claims of all complexities. Continuously develops talent by creating opportunities for direct reports to grow and strengthen new skills
  • Advocates claims customer service excellence by building empathy and passion for the customer experience that meets and exceeds customer expectations
  • Demonstrates a passion and vision towards a highly effective and engaged employee culture. Selects top talent, delivers continuous coaching, rewards and recognizes employees to reinforce behaviors that ensure service excellence, and holds other accountable for the development of their teams
  • Resolves complaints, problems, and coverage questions that are escalated from teams, escalating further if needed. Collaborates effectively with internal and external stakeholders including existing policyholders, the business community and governmental agencies, to ensure compliance with regulatory and company standards
  • Promotes and advocates business unit goals and objectives, ensuring alignment with broader claims functional goals
  • Ability to lead and manage multiple claims teams (or Claims Reps /Specialists) and effectively communicate operational procedures
  • Advanced insurance related designations / CPCU preferred
  • 7-10 years of relevant and progressively more responsible claims work experience required, Bachelor's degree preferred
24

Auto Claims Manager Resume Examples & Samples

  • Implement, communicate, and manage policies and procedures that will enable the regional claims organization to deliver successfully on the claims handling strategy
  • Oversee and manage the entire claims handling process working independently and through special projects to direct the region's activities in this area
  • Provide guidance, leadership, and/or analytical support for special projects
  • Works with the organization to collect data, map critical processes, and evaluate branch initiatives
  • Summarizes results, identifies opportunities for efficiencies and improvements in order to make recommendations and communicate key messages to regional team and senior management
  • Ability to manage and direct a claims operation and to communicate operational procedures to staff effectively
  • Bachelor's degree plus 7-10 years of relevant and progressively more responsible claims work experience as well as proven ability as a manager required
  • Demonstrated ability to communicate verbally and in writing at all levels of the organization and clearly and concisely express opinions, conclusions, and recommendations
  • MBA and/or advanced insurance related designations / CPCU or SCLA preferred
25

GL / Auto Claims Specialist Resume Examples & Samples

  • Juris Doctor and 1 or more years of experience in the Claims Handling or Insurance area
  • Commercial general liability claims handling experience
  • Auto BI/PD claims handling experience
  • AIC, SCLA and/or CPCU designation
  • Organization skills and time management skills
26

Auto Claims Team Manager Resume Examples & Samples

  • Provides technical guidance to team members
  • Demonstrates good interpersonal skills including verbal and written communications
  • BS/BA degree plus 5+ years of claims experience
27

Express Auto Claims Unit Manager Resume Examples & Samples

  • Leadership, mentoring and coaching skills
  • Ability to excel and motivate team in a fast paced, ever-changing environment
  • Technical Claim Skills
  • Coverage knowledge
  • Knowledge of legal concepts
  • Performance and objective setting skills
  • Strong team leadership skills in customer service and client/customer relations
  • Ability to manage and maintain successful Broker/Client relationships
  • Policy coverage interpretation with ability to author declination and ROR letters, investigation of liability and evaluation of damages
  • Strong Organizational skills
  • Demonstrates strong written/verbal communication skills
  • Decision making
  • Claim handling principles, including legal concepts
  • Knowledge of damages, including bodily injury
  • Performance management
  • 3+ years Supervisory Experience in Commercial Lines Casualty specifically Commercial Auto
  • Strong technical skills, including extensive coverage experience
28

Auto Claims Senior Repair Network Specialist Resume Examples & Samples

  • Provides the highest level of technical advice on vehicle repair, parts costs, shop management, garage expertise and opinions on whether specific damage is related to a particular accident
  • Resolve disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders
  • May participate in new vendor recruiting process in a subject matter expert role within the on-boarding process
  • Requirements include extensive knowledge of automobile parts and repair techniques, terminology and vehicle construction. Must possess extensive knowledge of automated appraisal systems, shop repair process, and overall claims operations
  • Field investigative experience strongly preferred
  • Strong negotiation and analytical skills
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 5+ years of directly related experience
29

Auto Claims Customer Representative Resume Examples & Samples

  • Provides superior customer experience while managing claim handling and resolving the most complex claims as assigned. Evaluates liability, coverage and settles claims within prescribed procedures and authority. Champions multiple electronic platforms
  • Obtains information and maintains accurate records about accidents from customers and claimants through telephone and written reports. Responds to various written and telephone inquiries including status reports
  • Arranges and reschedules appraisals, reviews appraisal reports, communicates with customers, claimants, witnesses, attorneys, 3rd party carriers and repair shops, etc. Secures title or other documentation required to sell vehicle for salvage
  • Secures the essential facts about accidents, assesses liability/compensability, negotiate settlements and explain denials to policyholders, claimants, and 3rd party carriers. Evaluates loss details for additional parties to be notified or involved in the claim such as PIP/Med Pay, Subro, Rental, SIU and Legal
  • Register claims, update status notes, establish target dates, communicate with others, and release payments on automated system within limit of authority. Executes on outstanding items and moves files to closure expediently. Ensures payments processed timely as needed or releases payments once liability decided
  • May assist with training and mentoring other claim handlers
  • General understanding of overall claims operations and key stakeholders
  • Ability to handle total loss, collision, property damage liability, and comprehensive claims
  • High school diploma or equivalent plus 1-3 years of related customer service experience
30

Field Auto Claims Team Manager Resume Examples & Samples

  • Proactively assists in selecting top talent, delivering continuous coaching, and rewarding and recognizing employees to reinforce behavior that ensure service excellence
  • Monitors the work of team members to ensure reserves are adequately set and customer expectations are surpassed. Analyzes any problematic trends and takes steps to avoid recurrence, appropriately escalating issues if needed. Promotes a culture committed to identifying process efficiencies to continuously improve how work is completed
  • Resolves customer complaints, problems and coverage questions which cannot be handled by team members. Collaborates effectively with internal and external stakeholders including existing policyholders, the business community and governmental agencies, to ensure compliance with regulatory and company standards
  • Comprehensive knowledge of legal liability, general insurance policy coverage and the State`s Tort Laws
  • 5-7 years directly related work experience, Bachelor`s degree preferred
31

Inside Auto Claims Team Manager Resume Examples & Samples

  • Leads and develops a team of representatives/specialists ensuring the quality, accuracy, and timely resolution of claims that may include high exposure/complex cases. Continuously develops talent by creating opportunities for direct reports to grow and strengthen new skills
  • Promotes claims customer service excellence by building empathy and passion for the customer experience that meets or exceeds customer expectations
  • Supervisory, organizational and interpersonal skills
32

Auto Claims Specialist Representative Resume Examples & Samples

  • Manages claims handling and resolves the most complex claims including but not limited to coverage issues, multiple car accidents (4+), specialty vehicles, service issues, high profile claims and litigation. Evaluates liability, coverage and settles claims within prescribed procedures and authority
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims. Responds to various written and telephone inquiries including status reports
  • Requires frequent coverage research and analysis resulting in final coverage decision
  • Evaluates loss details for additional parties to be notified or involved in the claim, such as Total Loss, PIP/Med Pay, Subro, Rental, SIU, Legal. Split the file as needed
  • Reports coverage denials to manager
  • Negotiates coverage and liability decisions with insured, claimant, claimant carrier
  • Ensures payments processed as needed, or releases payment once liability decided
  • In larger claims locations where significant hiring occurs, in addition to complex claims handling, role will also be responsible for the following
  • Delivers formal training to assigned client groups (predominately new hires). Formal training is typically delivered one-on-one
  • Confers with managers to identify training needs and to ensure training content and materials meet those needs
  • Answers questions and provides sound guidance to assigned client groups (predominately new hires) related to Inside Auto Physical Damage (APD) claim handling
  • General knowledge of contract language, including regulatory and policy differences, legal liability and general insurance policy coverage
  • Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment, are required
  • Associates degree or equivalent training plus generally two or more year's auto non-injury claims handling experience
  • Customer Service experience preferred
  • Licensing as required
33

Auto Claims Repair Network Specialist Resume Examples & Samples

  • Coordinates the selection, training and evaluation of auto repair shops by analyzing data to identify performance effectiveness. Provides feedback and recommendations for improvement to those involved in the claims appraisal process
  • Must possess extensive knowledge of automated appraisal systems, shop repair process, and understand overall claims operations. Field investigative experience strongly preferred
  • Strong computer skills and ability to work with multi-faceted systems
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3-5 years of directly related experience
34

Auto Claims, Supervisor Resume Examples & Samples

  • Prior experience and advanced knowledge of personal lines property damage claims
  • Ability to work having a high degree of accuracy; strong attention to detail
  • Thorough understanding of (multiple) state regulatory requirements related to personal lines claims settlement