Auto Adjuster Resume Samples
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Auto Adjuster Resume Samples
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WA
W Anderson
Willie
Anderson
635 Wilderman Manors
Dallas
TX
+1 (555) 616 3666
635 Wilderman Manors
Dallas
TX
Phone
p
+1 (555) 616 3666
Experience
Experience
New York, NY
Field Auto Adjuster
New York, NY
Howell Inc
New York, NY
Field Auto Adjuster
- Reviews customer satisfaction results; works independently to create personal action plans
- Providing clear verbal explanation of damage and repairs as well as clear concise written correspondence as
- Work environment
- Accurately documenting estimates on Allstate's state-of-the-art, computerized NextGen claims system
- Starting salary: $44,300/yr
- Initiating system generated checks
- Documenting claim files with notes, evaluations and decisions
Los Angeles, CA
Inside Auto Adjuster
Los Angeles, CA
Brakus Group
Los Angeles, CA
Inside Auto Adjuster
- Applies general knowledge of insurance policy, coverage, and regulation
- Applies general knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
- May assist shops with researching, negotiating or ordering parts
- Provides individual decision making within authority limits
- Applies general industry knowledge to discipline practices, including best practices, to support the business unit
- Applies general knowledge of standardized problem solving and preparation of basic reports for analysis
- Accurately documenting estimates on Allstate’s state-of-the-art, computerized NextGen claims system
present
Los Angeles, CA
Experienced Field Auto Adjuster
Los Angeles, CA
Kulas Group
present
Los Angeles, CA
Experienced Field Auto Adjuster
present
- Working well with others in a fast-paced, collaborative environment
- Achieving targeted performance goals to support Allstate’s industry-leading operational standards
- Achieving targeted performance goals to support Allstate's industry-leading operational standards
- Providing clear, written correspondence as necessary
- Prepares, reviews, reconciles and/or approves supplements
- Delivering exceptional and courteous customer service
- Traveling to the location of damaged vehicles and/or conducting assessments at one of Allstate’s drive-in claims centers
Education
Education
Bachelor’s Degree in Related Field Preferred
Bachelor’s Degree in Related Field Preferred
Kean University
Bachelor’s Degree in Related Field Preferred
Skills
Skills
- Excellent written and verbal communication skills
- Strong organizational and computer skills
- Ability to be a self-starter and work independently
- Previous experience using a computer estimating system such as ADP, CCC or Mitchell is a definite plus ICAR platinum certification, ASE certification and/or an Adjuster's license are especially desirable
- ICAR platinum certification, ASE certification and/or an Adjuster’s license are especially desirable
- Bilingual candidates are strongly encouraged to apply
- Candidates should possess the ability to manage relationships in a fast paced environment, while demonstrating persistence and problem solving skills
- 2-5 or more years of auto estimating experience in either an auto body shop or insurance carrier
- I-CAR certifications are
- Prior military are encouraged to apply
8 Auto Adjuster resume templates
Read our complete resume writing guides
1
Experienced Field Auto Adjuster Resume Examples & Samples
- Delivering exceptional and courteous customer service
- Prepares damage estimates and locates parts
- Prepares, reviews, reconciles and/or approves supplements
- OR, a four-year degree preferred with a proven record for delivering outstanding customer service
2
Entry Level Inside Auto Adjuster Resume Examples & Samples
- Providing clear verbal explanation of damage and repairs as well as clear concise written correspondence as necessary
- Ability to leverage learned auto technical skills in support of team objectives
- Effective communication in working with others in complex situations; ability to interact effectively with, and influence, internal and external customers
- Broad to advanced knowledge of computer applications such as Excel, Business Objects, Access, PowerPoint etc
- Bachelors degree Preferred, and at least 3 years of customer service experience in an office environment
- ICAR platinum certification, ASE certification and/or an Adjuster's license are especially desirable
3
Experienced Field Auto Adjuster Resume Examples & Samples
- Prior Casualty Claim handling experience preferred and experience working with attorneys is a plus
- Bilingual candidates are encouraged to apply
- Ability to interact effectively, and coach other on interacting effectively, with internal or external customers and act with empathy
4
Inside Commercial Liability Auto Adjuster Resume Examples & Samples
- Reviews investigation notes and determines moderately complex claim value, coverage, and liability under a commercial auto policy
- May serve as an agent advocate in training
- High School Diploma/General Education Diploma (GED), plus 1 year with a proven record for delivering outstanding customer service
- Must be availabe to work between the hours of 7am-7pm Monday- Friday
- Bilingual candidates are strongly encouraged to apply
5
Experienced Field Auto Adjuster Resume Examples & Samples
- A High School Diploma/GED required
- Minimum of two years of auto estimating experience in either an auto body shop or insurance carrier
- Previous use of a computer estimating system is preferred, especially knowledge of CCC
- I-CAR certifications are a plus
- Since this is a field position, candidates are required to have a valid driver's license and use of a working vehicle
6
Field Auto Adjuster Resume Examples & Samples
- Conditioning vehicles and preparing reports for customers
- Documenting claim files with notes, evaluations and decisions
- Initiating system generated checks
- High School diploma/General Education Diploma (GED) with experience in writing estimates for an insurance carrier or an auto body shop; strong customer service skills is a must
7
Field Auto Adjuster Resume Examples & Samples
- Investigates, reviews, determines, and verifies moderately complex coverage/policy information
- Provides moderately complex coverage explanation to customer
- Bachelors degree in related field preferred and 3-5 years of auto experience (adjusting, estimating, body shop)
- General knowledge of insurance policy, coverage, and regulation
- General knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
- Knowledge of standardized problem solving and preparation of basic reports for analysis
- Ability to leverage learned technical skills in support of team objectives
- Conflict management and problem resolution skills in managing internal and external customer relationships
8
Field Auto Adjuster Resume Examples & Samples
- Starting salary: $44,300/yr
- High School diploma/General Education Diploma (GED) with 2-3+ years of experience in writing estimates for an insurance carrier or an auto body shop; strong customer service skills is a must
- Bachelor’s degree preferred with a proven record for delivering outstanding customer service
- Military Experience is a plus
- Strong organization and time management skills
- Persistence and ability to work through and solve problems
- ICAR Certification is a plus
9
Inside Auto Adjuster Resume Examples & Samples
- Researches, recommends and explains alternative parts in a basic and occasionally moderately complex claim
- Ability to interact effectively with internal or external customers and act with empathy
- Applies general knowledge of insurance policy, coverage, and regulation
- Applies general knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
- Applies general ability to leverage learned technical skills in support of team objectives
- Ability to investigate, evaluate and settle moderately complex claims
10
Experienced Field Auto Adjuster Resume Examples & Samples
- Traveling to the location of damaged vehicles and/or conducting assessments at one of Allstate's drive-in claims centers
- Accurately documenting estimates on Allstate's state-of-the-art, computerized NextGen claims system
- Company car might be provided
11
Field Auto Adjuster Resume Examples & Samples
- A High School Diploma/GED
- 2-5 or more years of auto estimating experience in either an auto body shop or insurance carrier
- Candidates will also be required to have excellent customer service skills, verbal/written communication skills, organizational skills and strong computer skills
- Candidates should possess the ability to manage relationships in a fast paced environment, while demonstrating persistence and problem solving skills
- Previous use of a computer estimating system is required, preferably CCC
- Some evenings and weekends are required. Flexibility in working hours is required
12
Experienced Auto Adjuster Resume Examples & Samples
- Bachelors degree in related field preferred
- 10+ years of auto damage estimating experience is required
- Prior experience as an adjuster/estimator from an insurance carrier or a body shop is a must
- Applies general and occasionally broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
13
Experienced Inside Auto Adjuster Resume Examples & Samples
- Knowledge of estimating platforms, such as CCC1 is required
- Applies general and occasionally broad knowledge of insurance policy, coverage, and regulation
- Applies general and occasionally broad industry knowledge to discipline practices, including best practices, to support the business unit
14
Field Auto Adjuster Resume Examples & Samples
- Responds to complex arbitrations contentions
- May participate in one or more complex special assignments
- May serve as a committee team lead for medium-sized projects or as a committee team member on large projects
- 5 - 10 years of prior claims handling experience strongly preferred
15
Entry Level Commercial Liability Auto Adjuster Resume Examples & Samples
- Determines applicable coverage limits in moderately complex commercial policy claims involving single or multiple claimants
- Conducts investigations into moderately complex auto accidents in which commercial policy holders are involved to obtain additional claim and coverage information and determine liability
- Bachelors degree, preferred
- At least 2 year of delivering outstanding customer service, insurance auto liability experience is highly preferred
- Effectively interact with internal or external customers and act with empathy
- Knowledge of insurance policy, coverage, and regulation
- Knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
- Maintains all appropriate licenses and registrations for the role per state requirements
16
Experienced Field Auto Adjuster Resume Examples & Samples
- May serve as a committee team lead for medium-sized projects or as a committee team member on medium to large projects
- A valid driver’s license
- High School diploma/GED, plus 8+ years’ experience writing estimates for an insurance carrier. A 4-year college degree is a plus
- I-CAR Platinum certification, ASE certification and/or an Adjuster’s license are especially desirable
- Previous experience using a computer estimating system such as ADP, CCC, or Mitchell is a definite plus
17
Entry Level Field Auto Adjuster Resume Examples & Samples
- Bachelors degree in related field preferred or equivalent experience preferred
- Strong customer service experience preferred
- Automotive repair and estimating experience desirable
- Valid driver’s license is necessary as this is a field position
18
Claims Auto Adjuster Internship Resume Examples & Samples
- Interact with internal and external customers on a daily basis
- Provide daily support to Allstate claims employees and assist with day to day activities including process, training, and communication
- Follow established procedures to ensure a positive customer experience
- Demonstrates strong verbal and written communication skills
- Ability to work both on a team and independently and with integrity
19
Experienced Field Auto Adjuster Resume Examples & Samples
- Please note that, since this is a field service position, you will need to have a valid driver’s license and acompany car may be available
- Bachelor’s degree preferred or Certified Collision Repair or Auto body Technician program or High School Diploma/General Education Diploma (GED), plus experience writing estimates for an insurance carrier or auto body shop
- Proven record for delivering outstanding customer service
- Collision auto estimating experience required
20
Auto Adjuster Resume Examples & Samples
- Provides AUTO/CASUALTY claims service via internal channels (phone/email/fax/mail/other electronic channels) to members and third-party customers
- Adjusts moderately complex auto claims. Severity of claims includes soft tissue losses involving neck injury, back injury, and PIP/Med Pay
- Acquires and applies intermediate knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverage’s, and USAA claim handling process and procedures
- Collaborates with team members to resolve issues and to identify appropriate issues for escalation
- Partners and/or directs vendors and internal business partners to facilitate claims resolution
- Contributes to business goals, performance metrics and effectively uses tools & technology
- Supports workload surges and/or Catastrophe Operations as needed to include working significant overtime during designated CATs
21
Total Loss Auto Adjuster Resume Examples & Samples
- Conducts investigation necessary to determine compensability and/or liability, including recorded statements based on Department processes and procedures. Assigns necessary inspections of damages or scene. Reviews any estimates or receipts for consistency with description of loss as well as appropriate scope and pricing. Identifies any legal liability issues and consults with supervisor
- Ensures regular and timely follow-up and brings claims to prompt and appropriate conclusion
- Adjust and negotiates total loss claims to conclusion
- May be called upon to perform additional duties as directed
- 1 year or more claims handling experience preferred
- High school degree or equivalent; college degree preferred
- Must be able to type 35 WPM
22
Auto Adjuster Resume Examples & Samples
- Reviews assigned loss reports to determine extent of investigation and additional information needed. Reads, analyzes and interprets insurance policies and endorsements and bulletins and applies to claims situations. Applies read-in/read-out approach to determine policy coverage. Verifies coverage limits, effective dates and possible restrictions or exclusions
- Reviews police reports, weather reports or other pertinent information to verify claims losses. Sets and adjusts reserves
- Inspects damaged vehicles, prepares estimates utilizing computerized estimating tools, handles auto valuations, and performs reinspections as needed. Reviews and negotiates estimates and appraisals presented by customer. Coordinates rental vehicles. Works with salvage facilities, handling salvage issues including documentation in accordance with state statutes
- May support other adjuster units in investigation of losses, including obtaining photos, field inspections, statement taking and courthouse searches
- Prepares and maintains file documentation
- Communicates with outside vendors, expert consultants, and attorneys. Gives written notice to claimants, insureds and legal counsel of denied claims
- Reviews open files on a regular basis and makes contact with insureds, claimants or representative to determine progress of claims. Documents pending files in writing concerning activities and reviews with supervisor on a regular basis
- Negotiates settlement of claims with insureds, claimants and others up to authority limits
- Visits agents' offices and performs duties on catastrophe storm teams as assigned. Provides support to agency force, including policy interpretation, training and general understanding of Claims operations. Assists Underwriting by utilizing Risk Alerts when appropriate
- Must be able to safely operate an automobile, telephone, fax machine, copy machine, digital camera, personal computer, and miscellaneous office equipment. Resident adjusters must have high-speed Internet access (via DSL or cable modem) from their residence
- Performs other duties as requested by Branch Claims Supervisor or Branch Claims Manager
- Essential Duties as described in this document are general in nature and should not be construed as encompassing all duties and/or functions of this job
- Requires excellent analytical, organizational, and decision-making skills
- Superior skills in negotiation, communication and customer service are required
- Ability to learn on-the-job and through claims training courses of insurance policy coverage analysis and interpretation, and motor vehicle estimating
- Must be able to completely inspect automobiles physically and visually
- Must possess a valid driver's license supported by a good driving history
- Must be physically able to travel long distances
- Must be able to travel overnight as job requires
- Must exhibit strong skills in technology to include keyboarding and familiarity with word processing software, electronic communications, automobile estimating software and Internet research capabilities
- Ability to maintain schedules and deadlines and work well with others
- Ability to perform essential functions of the job, with or without a reasonable accommodation
- This is the skill set for an individual at mid-point of position. Based upon banding of grades, the skills needed may vary
- Requires good basic but advancing knowledge of automobile repair
- A minimum of two years general business experience is preferred in an insurance setting, demonstrating experience in organization, communication, negotiation and decision-making
- Responsible for handling claims with accuracy and consistency, following established procedures and authority limits, policy language and provisions, and applicable state and local statutes
- Responsible for promptly and accurately examining details of each claim assigned and making sound decisions with regard to investigation, gathering of information, and payment or denial in accordance with policy and legal requirements
- Responsible for properly recording data to claims system to ensure claims are appropriately paid and recorded for statistical data
- Responsible for reviewing assigned claims on a regular basis
- Responsible for maintaining a high level of technical knowledge required for accurate, timely and efficient claims handling
- May be required to acquire and maintain state licenses as applicable
23
Encompass Field Auto Adjuster Resume Examples & Samples
- High School/GED and/or Bachelor’s degree in related field preferred or 7-10 years of auto adjusting and estimating experience
- New York appraiser license required
- Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
- Applies broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
- Applies broad industry knowledge to discipline practices, including best practices, to support the business unit
- Applies broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
- Applies broad knowledge of problem solving and preparation of reports for analysis
- Applies broad ability to leverage learned technical skills in support of team objectives
- Applies broad conflict management and problem resolution skills in managing internal and external customer relationships
- Applies broad knowledge of training facilitation and coaching skills
- Ability to investigate, evaluate, negotiate and settle complex claims
