Assistant Director Sales Resume Samples

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AK
A Kerluke
Adrien
Kerluke
2697 Eryn Prairie
Detroit
MI
+1 (555) 210 3293
2697 Eryn Prairie
Detroit
MI
Phone
p +1 (555) 210 3293
Experience Experience
San Francisco, CA
Assistant Director Sales
San Francisco, CA
Kuhn, Bernier and Rau
San Francisco, CA
Assistant Director Sales
  • Provides sales functional expertise and leadership to team members
  • Aware of key accounts for participating hotels
  • Influence team revenue by upselling packages and creative food and beverage
  • Understands and achieves team and individual goals
  • Monitor incoming customer inquiries
  • Create and execute quarterly and annual action plans
  • Create and execute account plans for assigned market to ensure maximum group revenue and budgeted group targets are achieved
Detroit, MI
Assistant Director of Sales
Detroit, MI
Kessler, Larson and Stracke
Detroit, MI
Assistant Director of Sales
  • Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
  • Assist with development/implementation of annual budget and development of marketing plan
  • Oversee Coordinator/Assistant workload and plan monthly Coordinator/Assistant luncheon/meetings
  • Work with the Revenue Manager, DOS & DOSM in the preparation and management of the Annual S&M Plan. Duties include
  • Prepares reports to improve management decision making and critical evaluation of work activities
  • Works with operation on process improvements to remove barriers to sell and service execution
  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
present
San Francisco, CA
Assistant Director of Ticketing & Sales
San Francisco, CA
Cartwright Group
present
San Francisco, CA
Assistant Director of Ticketing & Sales
present
  • Independently implement, administer and evaluate day-to-day activities of the unit, function or program. Act as key contact
  • Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function
  • Analyze and interpret policies; develop, revise and implement procedures for program or function
  • Organize and/or participate in outreach activities that may include communications, events, training, and/or conferences. May participate in development of budgets or oversee budgets and monitor and approve expenditures
  • May direct staff to perform various tasks and assignments. May also supervise staff
  • Other duties may also be assigned
  • Provides ongoing feedback and recommendations to improve effectiveness of overall EBC processes
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Arizona State University
Bachelor’s Degree in Business Administration
Skills Skills
  • Basic legal knowledge related to hotel operations
  • Ability to effectively manage labor productivity
  • Strong customer development and relationship management skills
  • Knowledge of all Marriott Lodging products, cultures and brand strategies
  • Knowledge of contractual agreements and legal implications
  • Knowledge of food trends, food and beverage composition and menu planning
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
  • Ability to manage and balance group and local business
  • Knowledge of group business
  • Ability to implement successful sales strategies for multiple properties
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12 Assistant Director Sales resume templates

1

Assistant Director of Sales Resume Examples & Samples

  • Develop sales plan across all segments in order to deliver financial results and business objectives
  • Manage the sales team effectively through consumer and trade sales channels
  • Increase market share and maximize repeated business through new product development
  • Develops strong relationship with strategic partners to increase the brand exposure
  • Set up incentive programs and undertake rates negotiation for channel partners
  • Manages monthly forecasts for revenue
  • Supports regular reports
  • Drive online sales through online activity to maximize website efficiency
  • Motivate the team and communicate positively to the staff members
2

Assistant Director of Sales Resume Examples & Samples

  • Assist in the Management of outbound ticket sales and outbound donation solicitation
  • Bachelor’s degree or equivalent combination of education and sales experience
  • Minimum of 3-5 years of successful ticket sales and/or sponsorship
  • Must be familiar with and have a strong passion for collegiate sports
  • Must possess an aggressive, competitive and dedicated attitude
  • Excellent oral and written communication and presentation skills
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with both internal and external clients at all levels of the organization
  • Results-oriented approach to both selling and sales management
  • Strong time management skills and the ability to multi-task and manage a dual role requiring both management of a staff, as well as that of numerous business relationships in a professional manner
  • Must be able to lead persuasively, train sales and service people for effective performance, and create a strong sales and service culture in the organization
  • Must be able to successfully collaborate with others in the organization, especially the Pac-12 Sales Lead and university contacts to achieve business goals
  • Must be able to organize priorities for the benefit of the overall organization. For example, the resources dedicated to sales, donation solicitation, and service must be effectively managed
  • Willingness to work evenings, weekends and holidays
3

Assistant Director Sales Resume Examples & Samples

  • 3 - 4 years progressive work experience in the hotel industry with focus on Sales & Marketing
  • Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure
  • Strong customer development and relationship management skills
  • Knowledge of all Marriott Lodging products, cultures and brand strategies
  • Knowledge of need time strategy as developed by Revenue Management
  • Ability to manage and balance group and local business
  • Ability to influence others
  • Ability to use standard software applications and hotel systems including SFA, NGS, Delphi, PMS, MARSHA, etc
  • Basic legal knowledge related to hotel operations
  • Good training/facilitator skills
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
  • Endeavors commitment
4

Assistant Director of Sales Resume Examples & Samples

  • To continuously be in contact and communicate with guests and clientele to keep abreast with their needs and requirements
  • Assists in handling all activities to promote and develop business for the hotel
  • To promote the hotel rooms and other in house activities i.e. F&B outlets etc
  • Conducts `in the road’ sales calls as determined by hotel sales policies – minimum 25 calls per week
  • To establish accounts with the prospective clients
  • Identify, solicit and service all Leisure accounts in liaison with the other sales divisions
  • Conduct on site clients inspections
  • To establish a rapport with clients and maintain good customer relationship
  • To cultivate market segments for higher yield and productivity
  • Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities at
5

Assistant Director of Sales Resume Examples & Samples

  • To solicit business for the Hotel and coordinate all services required by guest, including developing new accounts, potential leads to Hotel, maintaining productions of existing accounts, conducting sales activities to maximize profits of the hotel
  • Conducts market intelligence, alerts to market situation and brainstorms with DOSM on various market strategies
  • To ensure the smooth running operation of the commercial section and maintains good business relationship with clients
6

Assistant Director of Sales Resume Examples & Samples

  • To handle all administrative work and to ensure the smooth running operation of the department
  • The Assistant to Director of Sales & Marketing performs her duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Director of Sales & Marketing
  • Assist the Director of Sales and Marketing in organizing the filing system of the Division
  • Assist the Director of Sales and Marketing in submitting “M.I.S. Report” to Accor Bangkok on monthly basis
  • Organize the recording system for all in-coming and out going correspondences
  • Assist in the dispatch and collection of correspondence in hotel
  • Take minutes of meetings
  • Ensure the cleanliness of the office
  • Handle all incoming telephone calls and take messages and follow up
  • Prepares & check all incoming communication message such as facsimile and email messages
  • Assist in the packing of materials when required, eg. Hotel brochures, sales kits etc
  • Issuing on a monthly basis for a further details and status of residential meeting groups to sales persons, so that if confirmed correct information to be re-entered, if cancelled such space can be released
  • Update production reports of Corporate & Travel Agents monthly, quarterly and yearly
  • Assist the Director of Sales and Marketing in issuing Travel Agents Contract Rates, questionnaire as requested
  • Ensures that all complaints are reviewed and investigated by Director of Sales & Marketing and follow-up action is initiated by Sales persons
  • Closely co-ordinate with Accor H/O in order to submit all require correspondent
  • The Assistant to Director of Sales & Marketing is familiar with the operation and application of the hotel’s computer/data processing system and make sure client’s database is updated
  • To keep all activities as a record such as Incentive Program, Party or sales blitz
7

Assistant Director of Sales Resume Examples & Samples

  • Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments specifically MICE segment
  • Work closely with Director of Sales/Director of Business Development to identify and drive focused activities on elements of the business that require additional support
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
8

Assistant Director of Leisure Sales Resume Examples & Samples

  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.)
  • Works collaboratively with off-property sales channels (e.g., Event BookingCenter, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative
  • Responds to incoming group/catering opportunities for the hotel that are outside parameters of the Event Booking Center
  • Closes the best opportunities for each property based on market conditions and individual property needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities
9

Assistant Director of Ticketing & Sales Resume Examples & Samples

  • Ability to work evenings, over holiday breaks and weekends
  • Skill in the use of personal computers and related software applications
  • Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff, student body and community
  • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments
  • Ability to resolve customer complaints and concerns
  • Excellent telephone courtesy knowledge and customer service experience
  • Ability to interpret, adapt, and apply guidelines and procedures
10

Assistant Director of Sales Resume Examples & Samples

  • Reports to the Director of Sales and Marketing for sales direction and performance delivery
  • Overseas the planning, deployment and day to day functioning of the sales team
  • Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue ,revpar and market share performance.)
  • Has no substitution function within the operation
  • Identifies key and potential accounts and acts on them immediately in accordance with agreed business development strategy
  • Formulates clear statements of objectives for the department and ensures their timely implementation
  • Develops realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development and acquisition accounts
  • The associate is expected to be on duty during normally accepted working hours and whenever his presence is required
  • Uniform: he is not expected to wear a uniform
  • Performance: should be in abidance with the expectations defined in the goal setting phase
  • Assist the DOSM to foster close long term relationship with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel and guest
  • Provides recommendations to refine and improve the services available at the hotel based on feedback from the market place
  • Introduce the Managing Director, Hotel Manager and Director of Sales and Marketing to key players within key organizations
  • Represent Rosewood Abu Dhabi at key events, sales trips, roadshows, product launches, and media events
  • Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments
  • Prepares and presents to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives
  • Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them
  • Assists as requested by the DOSM with the preparation of specific marketing initiatives
  • Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business
  • Completes quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts
  • Source competitive intelligence and feedback to DOSM and Managing Director
  • Identify relevant marketing opportunities and partnership potential with key corporate companies
  • To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Abu Dhabi Rosewood
  • Drafting of standard operating procedures (SOP’s) for corporate and leisure sales
  • Evaluates the sales teams skill set and recommends training plans to the DOSM that will improve the ability and worth of our sales team to the hotels
  • Handles complaints from contractual partners and informs the department(s) concerned of the results, resolves such complaint so as to retain customer loyalty
  • Supports all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests
  • Carries out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM
  • Experience: Seasoned experience in managing a sales team (4 years)
  • Education: Graduate level
11

Assistant to Director of Sales Resume Examples & Samples

  • Performs her/him duties within the framework defined by the hotel norms and by internal regulations as supervised by the Director of Business Development. (DOBD)
  • Pays a visits to potential accounts in view of entering into contracts with them, especially commercial accounts
  • Assists DOBD to review rate guidelines & promotions
  • Leads the reactive team and assist to resolve any questions or issues
  • Put in place actions to meet Catering & MICE budgets
  • Liaises with vendors & partners to organize a wedding fair
  • Pushes Social events
  • Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be)
12

Assistant Director of Sales Resume Examples & Samples

  • Achieves personal Transient and Group revenue goals set for The Surrey
  • Focuses on Group, Local Negotiated, Entertainment, and Diplomatic business for The Surrey
  • Creates and executes strategic quarterly action plans and updates for assigned territory and key accounts
  • Establishes, cultivates and nurtures effective relationships with assigned accounts
  • Penetrates existing accounts and uncovers new potential business via strategic prospecting
  • Targets Hit List accounts for new business, creates and execute action plan to pursue Hit List accounts, and communicates updates and next steps to Director of Sales and Marketing
  • Establishes relationships with local neighborhood businesses/organizations to achieve revenue goals
  • Organize and execute local area blitzes, as needed
  • Conducts property site inspections, client presentations, and entertains
  • Plans, executes, and travels on sales trips as needed based on hotel business plan and directive of Director of Sales and Marketing
  • Plans, executes, and hosts budgeted client receptions and FAM trips based on hotel business plan and directive of Director of Sales and Marketing
  • Attends appropriate and budgeted and approved sales events and trade shows as needed based on hotel business plan and directive of Director of Sales and Marketing
  • Incorporates marketing opportunities into sales activities when applicable, utilizing all materials created in variety of industries (corporate, retail, financial, entertainment, incentive, etc.)
  • Develop active communications and close rapport with Convention & Visitors Bureau, National Sales Offices, Planners Associations, DMCs, and other sources of sales information and support
  • Utilizes all available tools to gain leads; i.e. Hotelligence, Hoovers, Jigsaw, Delphi, Cvent, HIS Reader Boards, etc
  • Reviews daily arrivals to highlight Special Attention and VIP guests; identifies potential new accounts
  • Communicates any product or service issues to Director of Sales and Marketing for immediate action with GM
  • Actively sets seasonal promotions for targeted accounts
  • Partners with National Sales to maximize hotel revenue from key accounts
  • Presents to key agencies that influence and book travel for assigned accounts
  • Uncovers Catering business
  • Assists with annual hotel business plan as well as property sales budget
  • Completes assigned weekly and monthly reports and enforces all Denihan required Standard Operating Procedures
  • Completes all required reports and utilizes PULSE, Hotelligence, and Delphi
  • Develops effective relationships with and delegates all service related tasks to Key Accounts, Front Desk, Guest Relations, and/or relevant department leaders and holds them accountable
  • Works with operation on process improvements to remove barriers to sell and service execution
  • Creates SOPs to ensure efficient and exceptional sales process and service delivery
  • Communicates effectively with all stakeholders to achieve results
  • Performs any other related duties as requested by Director of Sales and Marketing
  • Works with Director of Sales and Marketing to train, mentor, and motivate Sales Manager and Executive Meetings Manager to realize his/her potential and develop individuals for advancement
  • Assure understanding of position descriptions, goals and standards of performance for Sales Manager and Executive Meetings Manager; works with Director of Sales and Marketing to conduct formal annual evaluations and provide ongoing coaching and counseling
  • Execute one-on-one counseling to all appropriate sales personnel on selling techniques and closing skills
  • Conduct/attend daily business review meetings, weekly RevMax meetings, management meetings and other meetings required/requested
  • Work with Director of Sales and Marketing to develop group rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
  • Ability to multi-task and prioritize multiple projects
  • Demonstrate self-confidence, high levels of energy, enthusiasm and motivation through actions
  • Ability to manage group and/or interpersonal conflict situations effectively
  • Innovative and change-driven with a high sense of urgency
  • Strive to improve self, others and overall practices and procedures
  • Strong, positive and energized professional presence
  • Thorough understanding of sales and reservation process for rooms and catering
  • Ability to maintain composure in stressful situations
  • Takes total responsibility for actions
  • Thorough knowledge of Delphi and Synxis; basic knowledge of Epitome; working knowledge of Hoovers, Hotelligence, and HIS Reader Board tools
  • Strong computer skills are a must to include: PowerPoint, Excel and Word
  • This position generally works Monday to Friday and the ability to work on occasional evenings and weekends is essential
  • Bachelor’s degree or equivalent business experience
  • Minimum 5 years of Transient /Group Sales experience
13

Assistant Director of Sales Resume Examples & Samples

  • To pays a visits to potential accounts in view of entering into contracts with them, especially commercial accounts
  • The Assistant to Director of Sales may be called upon the undertake activities outside his/her own area and to publicize hotels other than his/her own for specific projects and/or programs
  • Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests
  • Negotiates prices with the clients and certified by DOS
  • To issued and confirms proposals in writing as a record
  • The Assistant to Director of Sales performs her duties within the framework defined by the chain and hotel norms and by internal regulations as supervised by the Director of Sales & Marketing
  • Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel
14

Assistant Director of Sales Resume Examples & Samples

  • Outlines and administers weekly site inspection plan so that new prospective clients are exposed to our hotel with future business opportunities, and existing clients are kept up to date on any upgrades or enhancements done within the hotel
  • Participates in sales trips and promotional events within the hotel and trade related organizations as necessary
  • Participates in the d.a.r.t. Referral Program with a goal for referring business to sister hotels/brands
  • Knowledge of Opera Sales & Catering, Opera PM, Outlook; Word; Excel; Power Point
  • Minimum two years experience as a Senior Sales Manager or a Director of a Market
  • English as a second language
15

Assistant Director of Sales Resume Examples & Samples

  • Responsible in developing revenue opportunities
  • To lead & develop colleagues
  • Interacts with individuals outside the hotel, including, Convention Bureaus, Local Hotel Associations, Government Tourist offices, Airlines, Travel Agents, Tour Operators, Competitors and other members of the local community
  • Comply with the Company’s Corporate Code of Conduct
  • Bachelor’s degree / higher education qualification
  • 2-3 years of prior experience in Sales & Marketing in a five star environment in the same role
  • Strong knowledge of local businesses and business trends required. Must speak English. Other languages preferred
  • Excellent organizational & administrative skills
  • Established local network and high ability to build/maintain client relationship
  • Ability to be self motivated and demonstrate good team work
  • Budget preparation and analysis
  • Microsoft applications
  • Strong leadership skills with high ability to influence, attract, retain and develop talents
16

Assistant Director of Sales Resume Examples & Samples

  • To primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To create alternative ideas and achieve optimal market penetrations
  • To perform duties within the framework defined by the hotel as supervised by Director of Sales & Distribution
  • To assist Director of Sales & Distribution in overseeing the sales department’s function in the absence of the DOSD
  • To determine, develop and execute action plans against existing and new target accounts to achieve and exceed sales revenue expectations
  • To conduct research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel’s strength and competitor’s weaknesses and capabilities
  • To develop, updates and maintain a proper database for assigned accounts on a daily basis
  • To give input and assist in the formulation and preparation of the annual revenue and marketing plan by submitting timely and accurate reports and market intelligent information on his/her area of responsibilities
  • To provide supervision, drive and motivate Sales team. Maintain good relationship with all departments and all external contacts
  • To gather and compile market information on competitor’s performance, happening, sales account productions and market trends on a daily/weekly and monthly basis
17

Assistant Director of Ticketing & Sales Resume Examples & Samples

  • Demonstrated ability to prioritize own work and multi-task
  • Demonstrated excellent organizational skills
  • Demonstrated ability to take initiative and ownership of projects
  • Ability to routinely and independently exercise sound judgment in making decisions
  • Demonstrated experience working independently and as part of a team
  • Relevant subject matter knowledge
  • Ability to direct the work of others, for jobs requiring supervision
18

Assistant Director of Sales Resume Examples & Samples

  • Exceed personal sales goals as well as hotel revenue goals on a monthly, quarterly and yearly basis
  • Responsible for assisting Director of Sales/Director of Sales Marketing on all reporting
  • Identify prospective customers and establish revenue goals for existing key accounts and key prospects within their specific market segment
  • Ensure delivery of expected guest service through follow up and coordination with other hotel departments. Assist the Director of Sales to maintain positive relations with all Guests, Vendors, Colleagues and National Sales Offices
  • To provide constant analysis of market feedback and competitor information to DOS/DOSM
  • Plan events to encourage interaction with counterparts on other Sales Teams that can provide Referral business
  • Assist Director of Sales to keep a constant focus on identification of hi-potential colleagues and succession planning opportunities/needs
  • Oversee Coordinator/Assistant workload and plan monthly Coordinator/Assistant luncheon/meetings
  • Previous leadership experience within sales required, preferably in a luxury hotel environment in Indonesia
19

Assistant Director of Sales Resume Examples & Samples

  • Directors in charge of a portfolio of key client and achieves targeted revenue
  • Provides management and leadership expertise to the team
  • Meets with key clients to maintain relationship and negotiation
  • Defines guest requirements and ensures to meet/exceed the guest expectation
  • Follows up and takes action on guest feedback after sales service –Supervises and supports the team to ensure that they perform as per expectation and attain sales targets
20

Assistant Director of Sales Resume Examples & Samples

  • Follows Holiday Inn Express behaviors when working with internal and external customers
  • Services existing business through management of account base
  • Respond to guest complaints and ensure corrective action to resolve their issues / concerns
  • Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely aligned to hotel business
  • Builds profile within local market place through attendance at appropriate events
  • Entertain clients with a view to maximizing business opportunities
  • Implement direction from Shared Services sales team
  • Liaison with advertising agency if and when required
21

Assistant to Director of Sales Mice Resume Examples & Samples

  • Languages: fluent in Vietnamese and English language (both spoken and written)
  • Degree in Business Administration school or Hotel Management school
  • Minimum two years experience in the position of Assistant Director of Sales
  • A strong knowledge of hospitality industry in Vietnam, especially Ho Chi Minh City
  • Manage and develop the designated set of accounts as directed by Director of Sales and Marketing
  • Identify and qualify prospects to develop new business
  • Develop sales action plan, forecast sales calls, site inspections and entertainment; report progress against targets certified by the hotel
  • Establish excellent relations with all clients, work to increase account penetration, be aware of their needs, preferences, booking patterns and potential business
  • Complete account profile for each account and update Accounts database after each sales call
  • Keep updated with the hotel’s services and offers and promote them to the clients
22

Cluster Assistant Director of Sales Resume Examples & Samples

  • The Cluster Assistant Director of Sales’ mission is to primarily promote the hotel and to drive revenues through key sales initiatives and activities whilst also overseeing the activities of the Sales Managers and Sales Executives
  • Goal is to drive optimal sales results across key market segments
  • The performance of the Cluster Assistant Director of Sales will be determined by the productivities of the leisure and group market segments as well as the overall results of the hotel
  • Performance will also be determined by the results of the sales team members who directly support the Cluster Assistant Director Of Sales
23

Assistant Director of Sales Resume Examples & Samples

  • Assists in producing the Annual Revenue Plan
  • Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved
  • Creates and implements special programmes to achieve greater productivity
  • Increasing average rate, Increasing occupancy, Increasing business volume during difficult periods, Increasing local food and beverage banqueting sales
  • Manages key accounts
  • Oversees the selling and servicing of group business
  • Monitors competitor activities
  • Produces monthly Sales reports and forecasts
  • Establishes and continuously updates mailing lists
  • Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local and international markets
  • Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
  • Attends major travel functions to promote sales for the hotel
  • Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan
  • Develop awareness and reputation of the hotel and the brand in the local community
  • Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
  • Bachelor’s degree in Business or Hotel Management, with at least 3 years’ related experience in a similar capacity
  • Adaptable, determined and someone who thrives in a fast paced environment
  • A people-oriented individual with strong leadership skills
  • Demonstrates ability to interact with the customers, employees and third parties that reflects highly on the hotel, the brand and the Company
24

Assistant Director of Sales Resume Examples & Samples

  • Hotel Sales experience (minimum of 3 years) and upscale/luxury hotel experience preferred
  • Assistant Director of Sales experience preferred
  • Proven Sales Track Record a plus
  • Proficient in Delphi a plus
  • Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication
  • Handle account details and coordinate final arrangements with Conferences Services Manager/Catering department
  • Identify and target group customers that will generate business on behalf of the Garland
  • Negotiate, draft, generate and confirm group contracts that ensure budget and revenue targets are achieved
  • Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, and site inspections
  • Use company-wide programs, sales developments, prospecting projects, events and reporting for group business development
  • Follow up on all business inquiries and leads to generate business and positively impact RevPar Performance
  • Achieve monthly, quarterly, and annual revenue and direct sales goals including outside sales calls, prospecting calls, and site inspections
  • Achieve RevPar index to ensure market domination or fair share is obtained and/or exceeded
  • Create and execute account plans for assigned market to ensure maximum group revenue and budgeted group targets are achieved
  • Follow up on all pending and booked business details
  • Create and execute quarterly and annual action plans
  • Make strong positive impression and build on-going professional relationships with clients and prospective clients
  • Participation and contribution to annual marketing plan, including proposing and managing territory sales expenses and travel budgets
  • Ability to analyze industry trends, develop pipelines, and solve problems through the use of independent judgment and discretion
  • Treat active selling, prospecting, solicitation and business development as number 1 job priority
  • Allocate time and resources to effectively meet deadlines and maximize account potential
  • Make calculated financial and budget decisions
  • Maintain thorough and complete knowledge of Garland property and in-depth understanding of competitors’ features, advantages, and benefits
  • Ability to assist in other departments when necessary
  • Delphi
  • Lanyon/Cvent
  • Internet Search Engines
  • Business Development Skills
  • Organizational Skills
25

Assistant Director of Sales Resume Examples & Samples

  • Has a minimum 3 year experience in a similar capacity in the hotel industry
  • Has excellent interpersonal and communication skills
  • Is accustomed to sales-related activities including sites inspections, sales calls and in-house entertainments
  • Proactively conduct market research, identifying new business potentials and develops sales contacts
  • Is a team player and contributes to the success of Sales & Marketing Department through optimizing avenues to achieve sales targets
  • Has strong leadership and mentoring ability
26

Assistant Director of Sales Resume Examples & Samples

  • Assists in producing the Annual S&M/Revenue Plan
  • Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
  • Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, corporate/commercial houses, governments / embassies and professional associations with local, domestic and international markets. Maintains contact with planners, corporate procurements, incentive buyers, airlines, tour operators and wholesalers, through personal sales calls, telephone contacts and written communications (relevant to your assignment)
  • Monitor key accounts and bookers/customers
  • Co-ordinate the development of all promotional material
  • Monitors competitor activities and conduct market research
  • Attend majors related functions to promote sales for the hotel
  • Under your guidance, ensure all sales proposals and agreements prepare by Sales Executive and coordinator are accurate and free from error
  • Ensure all incoming correspondence and telephone enquiries are handled with efficiency and in a timely manner
  • Promotes the hotel as often as possible through entertaining, conducting site inspections, presentations, etc. of the hotel
  • Meets with guests from major producers / organizers of big events staying in the hotel to ensure customer satisfaction
  • Organizes and attends major sales/ PR related functions within the hotel
  • Entertain clients with the object to secure business or strengthen ties when required - complete weekly entertainment with minimum one ENT per week
  • Produces weekly GM report, sales activity report & contribute in S&M monthly report
  • Maximize all FRHI sales tools, e.g. ResPlus, GEMS
  • Serve “Executive on duty” as required
  • Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
  • Actively participate in wider hotel meetings
  • Impact and Influence
  • Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance
  • Build consensus for action and negotiate mutually beneficial solutions to problems
  • Establish influential contacts with suppliers & vendors
  • Leading and Developing People
  • Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
  • Develop potential of others through coaching and development opportunities to build organization capability for the future
  • Work with the Revenue Manager, DOS & DOSM in the preparation and management of the Annual S&M Plan. Duties include
  • Working knowledge of Opera System preferred
  • Minimum 1-2 years relevant experience in similar capacity with demonstrated track records
  • Degree in any discipline or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting
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Assistant Director of Sales Resume Examples & Samples

  • The Assistant Director of Sales is responsible to lead all sales, catering and marketing activities
  • Prepare yearly marketing & promotional plan, sales activities including overseeing sales missions
  • Liaise with AccorHotels Regional & International teams to identify new revenue opportunities
  • Need to be strategic thinking by market segments; understanding seasonality and lead time
  • Prospecting new accounts, support the team portfolio growth and have a strong regional network
  • Good understanding of distribution & connectivity, GDS and other sales tools (PMS, salesforce)
  • Represent the hotel at International tradeshows, roadshows, social events and support regional sales initiatives
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Assistant Director of Sales Resume Examples & Samples

  • Detail oriented, team builder, passionate
  • Bachelor's degree in Sales, Marketing or related field
  • 5-Star Hotel experience or 3 years of relevant experience or an equivalent combination of education and work-related experience
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Assistant Director of Sales Resume Examples & Samples

  • Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
  • 4 years of relevant experience or an equivalent combination of education and work-related experience
  • Within the authority as assigned for Hotel Band 5 role
  • KEY RELATIONSHIPS