Accounts Receivable Representative Resume Samples

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LS
L Schuppe
Lauriane
Schuppe
8092 Bailey Green
Boston
MA
+1 (555) 509 8590
8092 Bailey Green
Boston
MA
Phone
p +1 (555) 509 8590
Experience Experience
Dallas, TX
Accounts Receivable Representative
Dallas, TX
Konopelski-Mills
Dallas, TX
Accounts Receivable Representative
  • Provide clean claims to insurance carriers, expedite payments to providers or facilities, and follow up on delinquent or denied claims
  • Works all denials and corrected claims collaborating with the biller and/or Revenue Cycle Manager, insurance payers and/or patients on past due accounts
  • Employ interpersonal expertise to provide good working relationships with patients, employer, employees and insurance companies
  • Works closely with payer provider relations representatives
  • Assist in employee training and mentorship; perform quality assurance checks on team members
  • Assist in special projects as assigned by credit or collection management
  • Manage assigned portfolio, working closely with service teams in coordinating the proper course of action
Boston, MA
Senior Accounts Receivable Representative
Boston, MA
Russel, Bailey and Heaney
Boston, MA
Senior Accounts Receivable Representative
  • Assist in auditing and training team members, other departmental staff, and interdepartmental staff
  • Assist Financial Maintenance Team members in timely completion of department's tasks in peak periods
  • Process complex account corrections / adjustments
  • Work closely with billing staff to ensure that invoices are accurate and comply with corporate/contract guidelines
  • Provide support to other accounting staff
  • May serve as a resource to others in the resolution of complex problem and issues
  • Prepare and edit medical claims for submission, both hardcopy and electronically, to various third party payors and clearinghouses
present
San Francisco, CA
Accounts Receivable Representative Follow Up Intermediate
San Francisco, CA
Kessler LLC
present
San Francisco, CA
Accounts Receivable Representative Follow Up Intermediate
present
  • Knowledge of working with Fee Schedules and/or State Rules for Out of Network payments
  • Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards
  • Research/audit patient accounts for further payment or adjustments
  • Work correspondence daily
  • Perform other duties as assigned
  • Phone patients for payment or payment arrangements
  • Calculate billing unties and reimbursement amounts
Education Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
University of California, Irvine
Bachelor’s Degree in Accuracy
Skills Skills
  • Demonstrates working knowledge and proficiency of PC and software to include: MS Word, Excel, and ability to learn proprietary software
  • Strong mainframe and PC applications knowledge
  • Able to work well in team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly
  • Ability to be detailed oriented
  • Excellent problem solving skills and ability to handle multiple tasks
  • Good understanding / Knowledge of accounting concepts
  • Strong attention to detail
  • Good knowledge of Ms Office (Microsoft Word, Excel, Outlook)
  • Strong administrative skills including attention to detail, organization in a fast paced corporate environment
  • Strong attention to detail to ensure accuracy in a fast paced corporate environment
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15 Accounts Receivable Representative resume templates

1

Accounts Receivable Representative Resume Examples & Samples

  • At least 2 years of accounting department experience required
  • Proficient in Excell and Powerpoint
  • Able to effectively manage multiple tasks and projects
  • Bank reconciliation experience
  • Knowledge of SAP / Oracle
  • Able to work under pressure and within tight schedules
  • Degree in Administration, Economy or Accounting
  • Must be fluent in Portuguese and English
  • Spanish speaker is a plus
2

Accounts Receivable Representative Resume Examples & Samples

  • Time management, the ability to organize and manage multiple priorities
  • Problem analysis and problem solving skills
  • Initiative and adaptability
  • Excellent written and verbal communication required
  • Proficient in Microsoft Office with an emphasis in Excel
  • 6 months to 1 year of general accounting experience with basic knowledge of the collection process
3

Accounts Receivable Representative Resume Examples & Samples

  • 1+ year of Medical Billing / Accounts Receivable experience
  • Knowledge of third party billing policies, regulations, etc
  • IDX experience
4

Accounts Receivable Representative Resume Examples & Samples

  • Provide support to other Accounts Receivable and verify any vague information for accuracy
  • Understand computer applications and equipment required converting and transmitting patient – billing data electronically
  • Meet accuracy and production requirements adopted by employer
  • Consult reference materials to clarify meanings of words and/or clarification of diagnosis codes and use knowledge of medical terminology, anatomy and physiology, diseases, surgeries and medical specialties
  • Provide clean claims to insurance carriers, expedite payments to providers or facilities, and follow up on delinquent or denied claims
  • Exhibit a basic understanding of ethical and mediocolegal responsibilities related to insurance billing programs and plans
  • Employ interpersonal expertise to provide good working relationships with patients, employer, employees and insurance companies
  • Medicare and Medicaid federal regulations and billing knowledge
  • Medical and Insurance knowledge and terminology
  • Skilled in Microsoft office products as well as basic office equipment (computer, printer, photocopier/fax, and calculator)
5

Accounts Receivable Representative Resume Examples & Samples

  • Review status of delinquent accounts, initiate collection action by contacting and resoliving dlinquent status with the account debtors
  • Resolve problem accounts and coordinate payment arrangements
  • Ensure that establsihed procedures and policies are observed
  • Participate in weekly reviews of accounts in a group or individual setting
  • Achieve and maintain acceptable weekly and monthly delinquency goals
  • Assist in special projects as assigned by credit or collection management
  • "Know the customer" in order to advise management of potential risk issues
  • Manage accounts to keep recourse to client at a minimum
  • Demonstrates ability to work under pressure to meet goals
  • Demonstrates good math skills
  • Demonstrates ability to handle self with professional demeanor
6

Accounts Receivable Representative Resume Examples & Samples

  • Knowledge of third party billing policies, regulations etc
  • Ability to work in fast paced environment with ability to solve problems
  • Interpersonal skills to work with payers and peers $
7

Accounts Receivable Representative Resume Examples & Samples

  • Experience in either a Physician's office or hospital setting
  • 1+ year of Accounts Receivable experience in a healthcare setting
  • Experience in Hospital/Facility billing
  • Strong communication skills/oral and written
  • Commercial Insurance Collections experience
8

Accounts Receivable Representative Resume Examples & Samples

  • Initiating collection calls to delinquent customers to obtain payment
  • Manage assigned portfolio, working closely with service teams in coordinating the proper course of action
  • Assist in the write-off process for delinquent accounts
  • Become familiar with standard concepts, practices, and procedures within the collection field
9

Accounts Receivable Representative Resume Examples & Samples

  • Prior Accounts Receivable experience
  • Experience with Physician Billing, Insurance denials and EOB
  • Ability to work in a fast-paced environment with ability to solve problems
10

Accounts Receivable Representative Resume Examples & Samples

  • 1+ year of Accounts Receivable experience in a Healthcare, Physician's Office, and/or Hospital setting
  • Previous experience with Hospital /Facility billing
  • Excellent communication skills (verbal and written)
11

Accounts Receivable Representative Resume Examples & Samples

  • 2+ years of related work experience
  • Accounts Receivable background
  • Experience with Insurance Billing and Denials
  • Knowledge of Third Party Billing policies, regulations, etc
12

Accounts Receivable Representative Resume Examples & Samples

  • Ability to identify and dispute insurance underpayments
  • 2 years' hospital billing experience with
  • Insurance contract interpretations
  • Electronic billing systems
  • Medicaid HMO, Medicare HMO, BC and commercial payers
  • Explanation of benefits
  • Payer websites (iNavinet)
  • UB04 claim forms
  • Collections / follow up
13

Accounts Receivable Representative Resume Examples & Samples

  • Understand and comply with all governmental, regulatory and company billing and compliance regulations/policies including but not limited to Medicare and Medicaid programs
  • Review of HCFAS and patient invoices for appropriate coding, charges, allowables, co-pays and supporting documentation
  • Review and log ICD10 Coding Errors and related correspondence and corrective actions taken to ensure proper payment
  • Follow-up with payors, patients and other appropriate parties to collect open billings in a timely manner and to ensure compliance with billing regulations
  • Identify and report to management payor issues with regards to billing and collection
  • Responsible for chart audits, review billing edit and bills on hold report
  • Communicate in writing and by telephone with patients for resolution of billing or customer service issues
  • Obtain authorization for services to be performed from insurance payers
  • High school education or equivalent experience
  • 3 years billing experience in a high volume
  • Type at least 45 wpm and 10 key proficient
  • Computer skills required (Word, Excel, etc.)
  • Above average oral and written communication skills
  • HCPCS, CPT and ICD-10 coding
14

Accounts Receivable Representative Resume Examples & Samples

  • 3+ years of physician or medical billing experience
  • Knowledge of regulations multiple major third party insurance carriers
  • Knowledge of billing and reimbursement requirements of Third Party Payers in the State of Massachusetts, as well as medical terminology
  • Ability to organize and prioritize work to meet strict deadlines
  • Strong mainframe and PC applications knowledge
  • Service-oriented
15

Accounts Receivable Representative Resume Examples & Samples

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  • Ability to use a personal computer is a must
  • Team player, strong analytical skills, sound communication & good interpersonal skills are essential
  • Ability to communicate in English is required. Ability to speak, read and write local languages is a must for those supporting Taiwan, China, Hong Kong, Indonesia and Korea
  • SAP experience or any experience in a Shared Service center would be preferred
  • Fresh graduate are encouraged to apply
16

Accounts Receivable Representative Resume Examples & Samples

  • Audit accounts / place calls to patients
  • Assist patients either in person or over the phone regarding their account
  • Establish payment arrangements with the patient
  • Post payments received from patients
  • Handle correspondence received from patients
  • Work returned mail
  • Must keep up-to-date on payer contract changes, HIPAA regulations, and other billing/collection issues
  • Resolves most questions and problems, and refers only the most complex issues to higher levels
  • CPT and ICD-10 coding
  • Minimum 2 years billing experience in a high volume medical clinic required; multi-specialty setting and collections
17

Accounts Receivable Representative Resume Examples & Samples

  • 1+ year of Billing experience
  • Previous experience with Accounts Receivable and Collections
  • Previous experience with: Electronic billing systems; Medicaid HMO, Medicare HMO, BC and commercial payers; and, Payer websites (iNavinet)
  • 2+ years of Hospital Billing experience
  • Associate's and/or Bachelor's Degree in a related field
  • Working knowledge of Epremis and Siemens
18

Accounts Receivable Representative Resume Examples & Samples

  • Manage a select portfolios of customers’ accounts receivables via following a designated receivables strategy
  • Conduct payment analysis of accounts to ensure timely receipts, accurate billing, minimize credit risk and limit delinquent DSO
  • Review orders on credit hold and take appropriate and timely action to resolve
  • Investigate chargebacks via root cause analysis and resolve with customer or internal business unit(s)
  • Apply cash on account and investigate exceptions where payment does not match invoices
  • Participate in projects aimed at continuously improving the business/department
  • Bachelor’s Degree in business, finance or accounting preferred
  • 2+ years of experience in AR, Credit or Finance preferred
  • Proficient in Microsoft Office Suite – Excel, Word and Outlook
  • Polished communicator, comfortable interfacing with internal/external customers
  • Effective negotiation and conflict management skills
  • Persistent approach with ability to follow up and follow through
  • Attention to detail, investigative mind and takes initiative
  • A variety of ERP experience preferred (Netsuite, Oracle, Sage, SAP etc.)
  • A motivated self-starter with excellent interpersonal skills
19

Accounts Receivable Representative Resume Examples & Samples

  • Understand and comply with all governmental, regulatory and company billing and compliance regulations / policies including but not limited to Medicare and Medicaid programs
  • 2 years of billing experience in a high volume OR formal medical billing schooling
  • Computer skills (Word, Excel)
  • Pharmacy Billing experience
20

Accounts Receivable Representative Resume Examples & Samples

  • Post payments in the system of record (cheques, PAP, payments, transfer fees, Western Union, retail payout, credit card and payments received from other offices
  • Verify and perform adjustments of payments in the system of record
  • Close Flat cancel contracts, Total Loss payouts and Retail insurance Total losses
  • Responsible for the reconciliation, verification and close lease payouts checks
  • Prepare checks requests and Process refunds
  • Follow up short payout & missing documentations over the phone with our dealerships
  • Responsible to complete a daily follow up for Financial Maintenance department reports
  • Process all return items and reversal of the Reject items
  • Process account corrections in the system of record
  • Process monthly dealer reserves and second level profit in the system of record
  • Perform other related administrative tasks as assigned
  • 1-3 years’ experience in accounts receivable and/or accounting experience or equivalent work experience
  • Excellent written and oral communication skills (French and English)
  • Good knowledge of Ms Office (Microsoft Word, Excel, Outlook)
21

Accounts Receivable Representative Resume Examples & Samples

  • Accurate typing at 30 words per minute, required
  • 1-3 years experience on the telephone, preferred
  • Prior business to business collections (accounts receivable), required
  • Additional PC skills, including Microsoft Office (i.e. Word, Excel, & PowerPoint), preferred
22

Accounts Receivable Representative Resume Examples & Samples

  • Account resolution via communications with employers, insurance companies, TPAs and labs
  • Incoming customer service calls with clients
  • Processing rebills & correspondence
  • Managing aging reports
  • Submit employer profile updates and information as necessary
  • Problem solving skills and ability to handle multiple tasks
  • Excellent writing and documentation skills required
  • One year medical collection experience
  • Ability to work independently
  • Requires outstanding customer service skills and excellent problem solving skills
  • Ability to assist peers and train new employees
  • Consistently meets or exceeds pre-established goals
  • Ability to handle special projects
  • Ability to handle multiple duties and priorities, when assigned
  • Experience with a multi-location practice
  • Medical billing courses may take the place of on-the-job experience
  • Microsoft Excel, Outlook, Word experience desired
  • This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
  • Microsoft Word and Excel knowledge and experience
  • Ability to operate 10 key numerical pad by touch
  • Ability to work under tight time schedules
  • Excellent problem solving skills and ability to handle multiple tasks
  • Ability to assist peers
23

Accounts Receivable Representative Resume Examples & Samples

  • Prepare and edit medical claims for submission, both hardcopy and electronically, to various third party payors and clearinghouses
  • Batch and deposit preparation of daily payments received
  • Post payments and contractual adjustment to the patient accounts in the IDX practice management system
  • Follow-up and collect outstanding aged trial balance reports, including but not limited to oral and written communications
  • Assist in other job functions within the assigned team
  • Resolve most questions and problems, and refers only the most complex issues to higher levels
  • Knowledge: CPT and ICD-9 coding
  • 3 years of billing experience in a high volume medical clinic required; multi-specialty setting, Medicare and/or Medicaid billing experience
24

Senior Accounts Receivable Representative Resume Examples & Samples

  • Batch and deposit preparation of daily payments received and post payments and contractual adjustments to the patient accounts in the IDX practice management system
  • Follow-up and collect outstanding aged trial balance reports, including but not limited to oral and written communications. Analyzes and appeals difficult to collect accounts
  • Review and process the daily correspondence to correct or update inquiries from insurance carriers
  • Assist in auditing and training team members, other departmental staff, and interdepartmental staff
  • Responsible for team Lead duties in the absence of the Lead
  • May serve as a resource to others in the resolution of complex problem and issues
  • Knowledge of CPT and ICD-9 coding
  • Computer skills (Word, Excel, etc.)
  • 3-5 years billing experience in a high volume multi-specialty setting, Medicare and/or Medicaid billing experience
  • Extra- curriculum courses in the medical field
25

Accounts Receivable Representative Followup Intermediate Resume Examples & Samples

  • Follow-up, phone insurance companies on outstanding claims and appeals
  • Print and re-file claims as needed
  • Answer incoming patient insurance company and physician office telephone calls
  • Work KAM reports as assigned
  • Calculate anesthesia billing unties and reimbursement amounts
  • Maintain strictest confidentiality and adhere to all company policies and procedures
  • One – Two years collection experience required
  • One year posting, coding or accounts receivable collection experience in health care organization is preferred
  • Strong mathematical, research, analysis, decision making and problem solving skills
  • Working knowledge of medical terminology, insurance processing guidelines and laws
  • Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines
  • Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership
  • Ability to work independently with limited supervision
26

Accounts Receivable Representative Resume Examples & Samples

  • Work AR report for assigned insurances
  • Previous medical accounts receivable experience required
  • Ability to think laterally; identify trends, work with both internal and external resources
  • Ability to work multiple projects simultaneously
27

Accounts Receivable Representative Resume Examples & Samples

  • Insurance contract interpretations with an ability to identify and dispute insurance underpayments
  • Medicaid HMO, Medicare HMO, BC, and commercial payers
  • Payer websites
  • Collections / follow-up
  • Experience with Epremis and Siemens software
28

Accounts Receivable Representative Resume Examples & Samples

  • 2 years billing experience in a high volume medical clinic required, multi-specialty setting
  • Knowledge: CPT and ICD-9 coding required and ICD10 coding training/exposure
  • Medicare and/or Medicaid billing experience
29

Accounts Receivable Representative Resume Examples & Samples

  • Accounts Receivable Representatives must review invoices based on a monthly report for assigned insurance carriers
  • Accounts Receivable Representatives must identify claim issues to management and provide resolution on issues including but not limited to: Provider Relations Issues, claim form specification issues, claim transmission, and demographic and insurance issues
  • The Accounts Receivable Representative must have a thorough knowledge of government, commercial, HMO,PPO and other types of insurance billing guidelines in multiple states as well as demonstrate effective judgment when processing all claims
  • The Accounts Receivable Representative is responsible to conduct claim status, appeals, medical record requests, payment research, adjustment reviews, timely filing limits evaluation, request financial class changes and write-offs as appropriate
  • Consistently meets established timelines for projects and assignments
  • Communicates with the Senior, Supervisor, and/or Manager on the progress of projects and assignments
  • Accepts other tasks, duties, and responsibilities as assigned
  • Adheres to the HIPAA PHI Guidelines
30

Accounts Receivable Representative Resume Examples & Samples

  • Research on all payments and deductions not clearly identified for line item application
  • Ensures that all cash is applied accurately and completely; must balance individually each day in order to achieve a timely monthly closing of Accounts Receivable
  • Balancing daily bank deposits to AR receipts
  • Applies cash to all customer accounts, communicating customer remittance issues to Credit Department
  • Supports Credit, Accounting, and Audit requests for customer payment information and cash application
  • Processing of internal and customer purges to customer accounts, ensuring accuracy of customer balances
  • Creates chargebacks for all unauthorized deductions as well as clearing all approved deductions
  • Supports SOX and Financial audit requirements related to AR’s processes
  • 1+ years of Accounts Receivable/Booking experience working within a high volume Accounting department (Checks, ACH, Wire Payments)
  • Basic Excel experience is a must
  • Customer account reconciliation skills are a must
31

Accounts Receivable Representative Resume Examples & Samples

  • Collection of commercial accounts receivable for large clients
  • Account reconciliations
  • Work with sales team to lower accounts receivable
  • At least 1-3 years of commercial collections experience
  • Experience dealing with a large volume of corporate accounts (in excess of 200 accounts) and monthly A/R portfolio of at least 1 million
  • We will also consider candidates with experience dealing with accounts in excess of 200 but with smaller volume or someone who has dealt with less than 200 accounts but experience managing large monthly A/R volume of 3 to 7 million
  • Commercial collections experience (has to be at least 1 full year of experience in commercial collections)
  • Experience working with Fortune 500 clients
  • Working with Fortune 100 customers is highly desired
  • Account reconciliation and experience with reconciliation of short payments
  • Successful experience decreasing DSO (Days Sales Outstanding)
  • Experience working with Sales Reps or a Sales team is highly desired
  • Working knowledge of Excel
  • Comfortable working with e-mail and the Internet. Customer Service background is a plus
  • Commercial collection of at least 2 years
  • Excellent reconciliation skills
32

Accounts Receivable Representative Resume Examples & Samples

  • Understands each payer contract and will utilize to ensure payments received are correct
  • Works closely with payer provider relations representatives
  • Works all denials and corrected claims collaborating with the biller and/or Revenue Cycle Manager, insurance payers and/or patients on past due accounts
  • Three – five years’ experience in a medical office, hospital, outpatient surgery center or related field
  • Computer experience, Excel, Word, Medical Billing Software and Applications
  • Working knowledge of Medical Terminology
33

Accounts Receivable Representative Resume Examples & Samples

  • Conduct payment analysis of accounts to ensure timely collections, minimize credit risk and limit delinquent DSO
  • Contact customers to follow up on past due invoices and track the progress of payments received towards past due balances
  • Maintain aging of all assigned accounts and keep detailed record of communication shared with customers relating to any issue resolution or past due balances on account
  • 2 years of customer service or accounting/bookkeeping experience
  • Basic understanding of accounting, reconciliations, and accounts receivable functions. Additional training in bookkeeping concepts and procedures
  • Working knowledge of Microsoft Office Suite programs, preferably at advanced levels
  • Knowledge of customer service practices with understanding of negotiations
  • Knowledge of collection practices and calculations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Good communication skills both verbal and written to communication precise information to customers relating to their account status
  • Strong attention to detail to ensure accuracy in a fast paced corporate environment
  • Able to work well in team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly
34

Senior Accounts Receivable Representative Resume Examples & Samples

  • Process complex account corrections / adjustments
  • Act as the Account Receivable SME and be the first point of contact for account troubleshooting across Service Centre
  • Process lease-end extensions
  • Review, analyze and process lease charge off
  • Support other departments in the review process of Cloverleaf reports, analyze and take appropriate action if need be to resolve the list of remaining accounts
  • Review, analyze and take appropriate actions if need be to resolve monetary transactions (Reports: P66LAR136 / P66LAR930) and non-monetary transactions (Report: P66LAR137) in our system of record (automotive Finance "AF")
  • Support Accounting analyst in account identification
  • Support Sale & Marketing and Dealer services departments in special program implementation such a 2 payment waiver program. The individual will need to test and understand the impact on our system of record and be in communication with all stakeholders (VCCI & FIS)
  • Review, analyze and process refunds of second level profit to dealers (if need be)
  • Assist Financial Maintenance Team members in timely completion of department's tasks in peak periods
  • Close the Flat cancel contracts
  • Support the testing and implementation of new functionality affecting accounts receivables (AF CAP releases, system enhancements)
  • 3-5 years’ experience in account payables/receivable and/or accounting experience
  • Automotive experience
  • Positive and professional image
35

Accounts Receivable Representative Resume Examples & Samples

  • Keying cash applications, applying credits and debits
  • Billing of orders
  • Collection calls
  • Month end, quarter end and year end duties
  • Setting up and running summary billings throughout the month for customers
  • Item set up in company computer systems
36

Accounts Receivable Representative Resume Examples & Samples

  • Responsible for ensuring that cash received related to AR is posted on a timely basis and processing transactions to meet the KPI
  • Researches Customer Accounts/Transactions as requested
  • Process other transactions, such as Offsets, Write Off, and resolve issues logged in the issue log
  • Perform Account Analysis for AR accounts
  • Responsible for the lock box application; including Checks, EDI, Wires and verifies deposits are loaded into the SAP (A/R system) daily and reconciled to reports provided by both the bank and the SAP
  • Work on cross-region (Asia) payments when necessary
  • Follow up on unallocated items or unknown payment
  • Teamwork in ensuring all department KPIs are met
  • Performs other duties as assigned by the Team Lead/Supervisor
  • Ensure daily work complies with work process and internal controls
  • Ability to use a personal computer
  • Good team player, sound communication & good interpersonal skill
  • SAP experience or any experience in a Shared Service would be an advantage
  • Fresh Graduate are encouraged to apply
37

Accounts Receivable Representative Resume Examples & Samples

  • The candidate should have a minimal college Degree preferably in financial Accounting or Business administration
  • He / She should have a minimum of 1-2 years of working experience in transactional processing with exposure to financial accounting and reporting
  • Planning and prioritizing own workload to meet deadlines
  • Working under time pressure and as part of a team
38

Accounts Receivable Representative Resume Examples & Samples

  • Review all held refunds, printed checks, ensuring credits are correct, voiding checks and re-issuing refund checks as necessary, obtaining
  • Copies of cashed refund checks when needed, and stop payment requests
  • Communicates information on refund checks, invoices, and account status. Sends out invoice reprints per customer request. Document all
  • Correspondence with customer in customer’s message screen in the system
  • Return Voucher’s, Tax Exempt Certificates and W-9 forms as required
  • Exceptions, post payments to customer’s accounts, to orders holding, and release orders for shipment. Daily deposit, research bank corrections, and unidentifiable on-account payments
  • Posts credit card payments to customers account. Adjusts customer account using various transaction codes from credit memos, merchandise certificates, bad-debt write-off, recovery adjustments, etc
  • Assist with PayPal and BML related issues on settlement, customer disputes, and authorization removals
  • Corresponds with third party collection agencies
  • Obtain approval from guarantee vendor on shipments exceeding establish dollar floor limits
  • Post back to customer’s account all NSF checks returned from bank
  • Prepare and forward all checks guaranteed to vendor. Follows up with vendor to insure timely reimbursement of all checks guaranteed. Post reimbursement check from vendor to proper accounts
  • Various month end reports
  • Assist customers by taking phone calls and resolving issues in a timely and professional manner
  • Maintains regular, predictable attendance
39

Accounts Receivable Representative Resume Examples & Samples

  • Minimum of 3 years Account Receivables experience
  • Working knowledge of Microsoft Excel and Word
  • ERP experience is a plus
  • Team oriented, flexiblility and ability to work in a fast paced environment is essential
  • Accounting courses or degree is a plus
40

Accounts Receivable Representative Resume Examples & Samples

  • Reviewing open claims for resolution and payment
  • Investigate and resolve claims discrepancies
  • Interact with customers gathering support data to ensure claims accuracy
  • Processes payer appeal requests within the time frame required by the Payer
  • Processes approved claims adjustments
  • Daily decisions and actions must demonstrate engagement, a sense of job ownership, and compassion and sensitivity to others
  • Daily decisions and actions must also reiterate our desired outcomes – high patient satisfaction and safety, optimal productivity, and high employee morale
  • Contribute to overall patient satisfaction by consistently providing superior customer service to all patients and their families
  • Consistently demonstrate competency in job required skills
  • Must contribute to a positive and productive work environment
  • Participate in maintaining continuous accreditation readiness
  • Provide a pleasant and comfortable environment; demonstrate respect and maintain patient’s dignity and confidentiality
  • Actively participate in site/department meetings and mentor new employees if appropriate
  • Complete all annual learning modules, as assigned, prior to their due dates
  • Demonstrate knowledge of medical record organization and documentation
41

Accounts Receivable Representative Resume Examples & Samples

  • Analyze weekly denial reports to spot trends; assess opportunities to improve internal workflows within entire revenue cycle
  • Maintain internal logs (Excel format) and compile system reports
  • Assist in employee training and mentorship; perform quality assurance checks on team members
  • Contact client for missing data elements or confirmation of information
  • Participate in system testing related to upgrades and enhancements
42

Accounts Receivable Representative Resume Examples & Samples

  • 2+ years of experience in all aspects of the Cash Application process
  • Bachelor's Degree in a Business related field
  • Previous experience with Credit, Collections, and Accounts Receivable
  • Working knowledge of JD Edwards Enterprise One 9.2
  • Solid analytical, mathematical and problem solving skills
  • Excellent communication skills with external and internal customers
43

Accounts Receivable Representative Resume Examples & Samples

  • Provides administrative support by retrieving invoice copies, proofs of delivery, deduction backup from vendor portals
  • Investigate chargebacks via root cause analysis and resolve with customer or internal business units
  • Maintain aging of all assigned accounts and keep detailed record of communication shared with customers relating to any issue resolution of past due balances on account
  • One year of experience in accounts receivable preferred
  • Basic understanding of accounting, reconciliations and accounts receivable functions
  • Working knowledge of MS Office Suite
  • Knowledge of customer service and collections practices with understanding of negotiations
  • Strong administrative skills including attention to detail, organization in a fast paced corporate environment
  • Ability to communicate precise information to customers relating to their account status
  • Self-starter who takes initiative
44

Accounts Receivable Representative Resume Examples & Samples

  • Maintains accounts receivable third-party accounts
  • Minimum if two (2) years related accounts receivable work experience, required. Experience in a medical setting, preferred
  • Knowledge of federal, state, and third-party reimbursement rules and regulations
  • Proficient in Microsoft Word and Excel, required
45

Accounts Receivable Representative Resume Examples & Samples

  • 2 years' hospital billing experience with Insurance contract interpretations
  • Electronic billing systems knowledge
  • Experience with Medicaid HMO, Medicare HMO, BC and commercial payers
  • Explanation of benefits experience
  • Payer websites (iNavinet) experience
  • UB04 claim forms knowledge
  • Proficient in Microsoft Word and Excel
  • Experience with Epremis and Siemens
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Accounts Receivable Representative CBO Resume Examples & Samples

  • Responsible for complying with all established internal guidelines in an effort to ensure timely and accurate collection of outstanding invoices correct usage of accounting mechanisms and reporting capabilities using EPIC accounts receivable system
  • Effectively utilize all electronic tools available to understand and resolve rejected or unpaid claims
  • Identifies and reports to immediate supervisor any third party rejection trends or other issues that may effect claims payment
  • Meets and strives to exceed the productivity measurements as set forth by the PBO senior leadership
  • Complies with the standards set forth by documenting comments as indicated
  • Action taken on follow-up
  • Balance/payment information
  • Next follow-up and appropriate activity code used in EPIC
  • When requesting information from departments, ensures professional and appropriate comments are made in EPIC in their continued efforts to build positive working relationships with all departments, both internal and external to the PBO
  • Provides required documentation to third party payers in a timely and professional manner
  • Maintains training and successfully keeping up-to-date all features regarding EPIC AR Follow-up
  • Acquires and maintains a working knowledge of how the EPIC system can best be utilized
  • Acquires and maintains a good working knowledge of how the CPUP/ EPIC physician billing system is constructed to assure knowledge and compliance with any special data entry requirements
  • Acquires and maintains a working knowledge of Microsoft Outlook, Excel and Word, payer websites, document imaging, Correct Coding Software and the SMS system
  • High School Diploma or GED required; Associates or Bachelors Degree preferred
  • At least 2 years experience in a billing environment
  • Must attend and maintain regularly scheduled EPIC training, successfully passing any required exams
  • Must have CCAT Certification, OR complete CCAT certification within one year of employment
  • Knowledge of ICD9 or ICD10, and CPT coding required
  • Knowledge of computerized billing systems, specifically EPIC preferred
  • Knowledge of basic PC operation, specifically MS Word, Excel and Outlook preferred
47

Senior Accounts Receivable Representative Resume Examples & Samples

  • Compile, analyze, & process billings based on contractual agreement on a monthly basis
  • Work closely with billing staff to ensure that invoices are accurate and comply with corporate/contract guidelines
  • Maintain project billing folder and accounting system to ensure all invoices and other project related documents are readily accessible
  • Communicate professionally with project managers, contracts, customers and other staff providing accurate information and responds timely to inquiries and completion of assignments
  • Investigate billing errors, resolve discrepancies and reconcile to the subledger
  • Assist with special projects as needed
  • Provide support to other accounting staff
  • 4 years of billing experience
  • Federal government billing experience, knowledge of iRAPT/WAWF, GSA, and other billing portals
  • Knowledge of Oracle
  • Proficient in MS Excel
48

Accounts Receivable Representative Resume Examples & Samples

  • Identify, analyze and research systemic issues that cause aged receivables and make recommendations for resolution
  • Perform administrative activities in support of accounts receivable operations within the assigned function(s)
  • Certified Coder requirement
  • Detail oriented with good analytical and organizational skills
  • Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment
  • Maintain various confidential patient, employee and company information in compliance with company policies and procedures, HIPAA and other regulatory requirements
  • Post electronic and manual payments; ensuring the reconciliation of all applicable data
  • Assist in the completion of returned goods processes for the assigned function(s)
  • Prepare reports on a routine basis for the assigned function(s)
49

Accounts Receivable Representative Resume Examples & Samples

  • Contact Customers in an assigned portfolio to ensure timely payment of current receivables and collect past due balances
  • Work with delinquent Customers to bring their accounts current in the shortest period of time possible
  • Investigate issues related to delayed collections, immediately escalating pertinent facts and data to the reconciliation Analyst team for research
  • Maintain accurate and timely data and back up information on collection activity for management's evaluation of aged accounts
  • Establish and maintain effective partnering relationships with internal and external departments to ensure timely resolution of customer issues
  • Coordinate account escalation process for delinquent accounts, in conjunction with credit department and supervisory staff
  • Meet or exceed production goals (including but not limited to call attempts, connections and collections targets) on a daily, weekly and/or monthly basis
  • Manage large portfolio of accounts and ensure customer contact on a regular basis
  • Perform general collections duties
  • 1-3 years Business to Business Collections experience
  • Detail oriented, efficient, ability to multi-task with problem solving, analytical and mathematical skills
  • Excellent customer relations, verbal and written communication skills
  • Positive attitude, goal oriented and self-motivated with the ability to work with some supervision
  • Dependable, flexible and the ability to work in a fast paced, changing environment
  • Proficient in Microsoft Outlook and Excel
  • PC literate with the ability to quickly learn new software and system platforms
  • Understanding of ERP systems with Oracle R12 software experience desired but not required
  • Ability to utilize a computer, telephone, fax and copy machine as well as other general office equipment. Strong computer skills are required
50

Accounts Receivable Representative Resume Examples & Samples

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
  • Collection and management of a diverse account receivables portfolio via telephone, email, etc
  • Investigate, or refer for investigation, credit issues
  • Management of portfolio with particular attention to customer, industry or regional trending
  • Preparation of monthly reports as requested or required
  • Excellent customer service skills and telephone manners, including the ability to professionally address and resolve difficult customer interactions, and aggressively work with the Sales and Operations staff on resolution of pending action items
  • Maintenance of customer files
  • Satisfy daily PeopleSoft work list and call note requirements
  • Ability to critically review and make recommendations to manager of accounts to be submitted to the legal department. Recommendations must withstand management review
  • Ability to critically review customer credit worthiness and status of outstanding customer receivables and place accounts on credit hold as per self-determination. Recommendations must withstand management review
  • Ability to review and reconcile customer accounts as needed
  • Preparation of A/R adjustments
51

Accounts Receivable Representative Resume Examples & Samples

  • Processes and verifies cash receipts and cash application
  • May download / retrieve payment information from bank records
  • May be responsible for updating and / or keeping records (i.e., customer account information (balances, delinquencies, etc.) incomplete files, ACH information, etc.)
  • Responsible for compiling amounts owed, verifying invoices, preparing vouchers, and recording transactions
  • Maintains all payment records
  • Reconciles payments / receipts with account information
  • May gather data to compile reports and / or create ad hoc reports as needed
  • Contacts other departments and / or outside agencies to resolve problems
  • Effective oral, written, and interpersonal communication skills
  • Working knowledge of Microsoft Excel
  • Ability to develop and maintain courteous, professional, and effective working relationships with department staff, other company employees, and contacts outside the company
  • Ability to organize and plan work to satisfy established timeframes
  • Ability to handle multiple tasks and projects simultaneously
  • Must be self-motivated and take initiative
  • Ability to perform work under minimal supervision
52

Accounts Receivable Representative Resume Examples & Samples

  • A/R management of insurance plans and reconciliation of past due accounts; fielding inquiries from external and internal clients; daily billing
  • Update insurance and demographic information as necessary for correct/clean claim submission
  • Understand and interpret insurance and Medicare explanation of benefits, knowing when and how to resubmit claims for maximum reimbursement
  • As assigned, follow up on claims billed to insurance but not yet paid according to established follow up procedures
  • Initiate appropriate requests for refunds to patients, employers, or insurance companies as necessary and according to billing office policies
  • Collection follow up with appropriate payer via internet or telephone
  • Assist other coworkers and hospital staff with requests, in a timely and professional manner
  • Provide superior communications with managers and hospital contacts
  • Document and note all actions taken regarding customer accounts according to office policy
  • Ensure all insurance information is accurate and keep abreast of new insurance updates and regulations
  • Ability to effectively solve problems, exchange ideas, and actively listen in a team environment
  • Demonstrates willingness to accept additional duties as assigned and complete by deadlines negotiated with supervisor
  • Knowledge of MS office required; intermediate Excel skills preferred
  • Strong analytical, research and problem solving skills
  • Exceptional communication and email management skills
  • Ability to multi-task effectively, think critically, and to take initiative
  • Minimum of 2 years experience in medical billing capacity
  • Experience in third party and Medicare billing and collections
53

Accounts Receivable Representative Resume Examples & Samples

  • Experience with account reconciliation and with reconciliation of short payments
  • Ability to decrease DSO (Days Sales Outstanding)
  • Experience working with Fortune 100 customers
  • Experience working with Sales Reps or a Sales team
54

Group Accounts Receivable Representative Resume Examples & Samples

  • Provide excellent customer service to all groups and members as assigned by product
  • Coordinates the daily and monthly reconciliation of all cash receipts between Amisys and Paramount related bank accounts
  • Identifies all Self-funded group claim payments on a weekly basis and codes appropriately for proper release of funds
55

Accounts Receivable Representative Resume Examples & Samples

  • Responsible for ensuring that all WRCC transfer calls are appropriately handled, addressed, or forwarded to the correct party
  • Responsible for addressing, answering, or forwarding to the appropriate party all AR2 emails within 48 hours of receipt
  • Responsible to assist in the processing of transfer of ownerships
  • Responsible to assist in the processing of all address change requests
  • Responsible to assist in the allocation of cash receipts provided by FirstService Residential's Cashier on a daily basis
  • Assumption of responsibility for performance or duties for sick or vacationing personnel, as necessary
  • Responsible to assist in the handling of client inquiries. In times when client inquiries allow, the position will assist in other A/R duties
  • Responsible to assist in the process of taking, returning and monitoring client inquiries regarding accounts receivable and delinquency
  • Timely for work and meetings
  • Follows quality system procedures
56

Accounts Receivable Representative Resume Examples & Samples

  • Posts customer payments by recording checks and credit card transactions
  • Maintain customer master records
  • Communicate with customers via phone, email or mail
  • Carry out billing, collection and reporting activities according to specific deadlines
  • Monitor customer account details for non-payments, delayed payments and other irregularities
  • Research and resolve payment discrepancies
  • 2 year or higher Accounting or Finance degree
  • Knowledge of various accounting and AR software
  • Proficient with MicroSoft Office suite applications
57

Accounts Receivable Representative Follow Up Intermediate Resume Examples & Samples

  • Follow-up and completionon outstanding claims and appeals processing
  • Charge entry- Surgeries and E/M
  • Transmission of claims to Clearinghouse and follow-up remittance of errors
  • Phone patients for payment or payment arrangements
  • Work correspondence daily
  • Knowledge of working with Fee Schedules and/or State Rules for Out of Network payments
  • Work accounts receivable collector queue with proficiency within 30-60 days of employment
  • Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards
  • Calculate billing unties and reimbursement amounts
  • Independently evaluate explanation of benefits (EOB) for patient accounts and understand correspondence based on knowledge of policy and personal discretion
  • Files correspondence, records, and reports
  • Three years of billing & collections experience required
  • Two years posting, coding or accounts receivable collection experience in health care organization is preferred
  • Out-of-network claims processing & appeals experience
  • Working knowledge of CPT, ICD-9 and ASA codes
  • Strong data gathering and reporting skills
  • Strong personal computer skills including MS Excel, WORD and Compas 21
  • Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities
58

Accounts Receivable Representative Resume Examples & Samples

  • Bachelor's Degree in a business related field
  • 3-5 years' experience in all aspects of the cash application process, with a high degree of accuracy and speed
  • Excellent math and problem-solving skills
  • Experience using Excel, Word, Office, and Web Based Applications
  • Related Credit, Collections, and Accounts Receivable experience
  • Excellent verbal and written communication skills with external and internal customers
  • System experience with JD Edwards Enterprise One 9.2
59

Accounts Receivable Representative Resume Examples & Samples

  • Communicating with customers by telephone and written communication to collect on past due accounts
  • Research invoicing issues for clients that involve other departments
  • Responsible for applying good customer service in a timely manner
  • Responsible for entering notes into the accounting system for individual invoice status
60

Temporary Accounts Receivable Representative Resume Examples & Samples

  • Demonstrated ability to apply basic mathematical concepts and calculations
  • 10-key by touch - 8,500 KPH or 40 WPM keyboarding / typing
  • Demonstrated excellence in written, verbal and listening communication skills
  • Experience using and navigating through a variety of personal computer software applications, including Excel and Word
  • Demonstrated negotiating skills, with the ability to be decisive and persuasive
  • Working knowledge of general office practices and procedures
  • Ability to work as part of a team and interact effectively with others
  • Demonstrated strength in attention to detail
  • Fields incoming and outgoing telephone calls to customers related to past due/delinquent accounts
  • Provides customer service to both internal and external customers
  • Maintains customer-focused approach regarding customers’ financial difficulties
  • Regularly handles the pace of high call volumes with ease and confidence
  • Performs ongoing accounts receivable management and duties consistent with the respective Cambia Delinquency Policies to ensure timely receipt of payments
  • Documents account notes with full and complete descriptions of conversations, negotiations, payment arrangements, and any updates performed
  • Coordinates and supports the policy cancellation, reinstatement, and appeal process, with Membership, Customer Service, Underwriting, and Marketing related to Individual and Group premium delinquency
  • Communicate with internal / external customers, members, brokers, vendors, and business partners related to various Cash Management, Premium Processing, A/R, and Delinquency issues
61

Associate Accounts Receivable Representative Resume Examples & Samples

  • Contacts customers to update billing information
  • Responds to customers’ inquiries or complaints regarding company products, contractual agreements, licensing, and billing via incoming telephone calls, written correspondence or email, and uses various system work queues
  • Reviews and researches problems with respect to established policies, billing, procedures, contractual agreements, and licensing practices
  • Contacts customers following established guidelines to recover delinquent balances
  • Follows up on manager requests, internal requests, and escalated issues
62

Accounts Receivable Representative Resume Examples & Samples

  • Collection calls to customer that are past due
  • Research issues with purchase orders, short payments, pricing issues, outstanding credit memos, tax exemption issues, freight issues, etc
  • Responsible for the validation of tax exemption certifications when necessary
  • Assist Billing Department with sending invoices
  • File all invoices for AR and AP
  • Work closely with Sales Department when necessary to resolve invoice discrepancies
  • Back-up for Accounting Clerk: matchup packing slips with invoices, set up new AR customers in Sage 100, record invoices, maintain daily sales calculation totals, etc
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Accounts Receivable Representative Resume Examples & Samples

  • Urgency and accuracy of day-to-day data entry
  • Proactively communicates account concerns/delinquencies with Supervisor and CAM
  • Effective interpersonal skills with regards to interdepartmental and customer correspondences
  • Community Association Homeowner audits and reviews
  • Payment application to appropriate Communities and Homeowners from homeowner checks, Lockbox and PayLease, as well as evaluation and processing Web Exceptions
  • Use of bank scanners and software for documentation and tracking of payments. Logging and adjusting of debits and credits on accounts, as necessary
  • Post/Process of returned payments (i.e., NSF, etc.), refunds, Monthly, quarterly, Semi-Annual and Annual billing of Association fees to multiple, large Community Associations. Special assessment fees; tracking and processing
  • Delinquency review and late notice processing. Appropriate and effective communication etiquette to include, but not limited to telephone, e-mail, and other communicative formats
  • Ability to respond to and manage high e-mail and phone call volume
  • Maintains a calm, professional manner in all Resident and Community correspondences
  • Maintains accuracy on homeowners' statements and information
  • Effectively communicates and enforces the Board policies
  • Practice and adhere to FirstService Residential Global Service Standards
  • Conduct business always with the highest standards of personal, professional and ethical conduct
  • Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies
  • May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines
  • Ensure all safety precautions are followed while performing the work
  • Follow all policies and Standard Operating Procedures as instructed by Management
  • Perform any range of special projects, tasks and other related duties as assigned
  • N/A at this time
  • Minimum 2-years' experience in Accounts Receivable or related work experience
  • Post/Process of returned payments (i.e., NSF, etc.)
  • Process refunds
  • Monthly, quarterly, yearly billing of Association fees to multiple, large Community Associations
  • Special assessment fees; tracking and processing
  • Sitting/standing for extended time periods
  • Use of keyboard, calculator, scanners, bank scanners
  • Use of computer, internet, intranet, video training, meetings
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Accounts Receivable Representative Resume Examples & Samples

  • Associate's Degree or technical school with coursework in Accounting/Finance or equivalent experience
  • 1-2 years of accounts receivable service experience in a business environment or equivalent combination of education and experience
  • Proficient in SAP and MS Office (Word, Excel, and Outlook)
  • Accurate data-entry skills
  • Effective verbal/written communication skills in carrying out job duties with various departments, customers and levels of management
  • Basic mathematical skills
65

Accounts Receivable Representative Resume Examples & Samples

  • High School Diploma/GED and 1 - 2 years of relevant experience
  • Proficient MS Office (Word, Excel, Outlook) and proprietary record-keeping database
  • Accurate data entry and 10 key by touch skills
  • Basic understanding of bookkeeping procedures
66

Accounts Receivable Representative Resume Examples & Samples

  • Enters Dept/Hospital charges and reviews the batches to ensure accuracy
  • Enters and retrieves financial, administrative and patient information
  • Assists in maintaining billing records
  • Keeps billing files organized, maintains copies of payment recovery vouchers and spreadsheets for reporting
  • Arranges for medical records to be sent to appropriate destination
  • Performs microfiche and CD Rom functions on prepared patient files
  • High School Diploma or equivalent, required. Medical Billing Trade-School, preferred
  • Accounts Receivable/Billing experience, preferred
  • Data Entry and clerical experience, required. Analytical skills, preferred
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Accounts Receivable Representative Resume Examples & Samples

  • With an understanding of Supply Chain processes and Process Excellence tools and methodology, identify the point at which a problem occurred and select the appropriate process and stakeholders to achieve optimal resolution i.e., our stakeholders are not impacted in a negative way by decisions made
  • May include an analysis of the data/trends, root cause identification and collaborate with key stakeholders to create appropriate action plans to remove barriers to payment
  • Identifies opportunities for process improvements that will increase efficiency of workflow through the department and/or work towards achieving the goal of the department reduction in DSO, improved customer satisfaction, cost reduction, risk mitigation, compliance
  • Through thorough knowledge of the customers in your portfolio, demonstrate proactive risk management by notifying management of potential customer credit worthiness concerns to allow for company intervention as quickly as possible
  • A Bachelor's degree is preferred
  • A minimum of five years of collection experience or related business experience is required; experience in Accounts Receivable preferred
  • Proficiency in Microsoft Excel is required
  • The ability to think strategically and creatively and work in a team environment is preferred
  • Must have strong communication, presentation, interpersonal, negotiating and influencing skills
  • This position requires a highly motivated individual with intellectual curiosity and proven leadership skills
  • The ability to work independently and handle multiple tasks simultaneously is required
  • This position will be located in West Chester, PA