Telecom Network Job Description

Telecom Network Job Description

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Telecom network provides primary, diagnostic incident response, initial level triage of networking issues, dispatch, escalation and coordination of communication to ESnet users and must be able to apply their understanding of network design, familiarity with configuration and installation of various network equipment like routers, switches and firewalls from a variety of vendors like Cisco, Juniper, Alcatel, etc.

Telecom Network Duties & Responsibilities

To write an effective telecom network job description, begin by listing detailed duties, responsibilities and expectations. We have included telecom network job description templates that you can modify and use.

Sample responsibilities for this position include:

Primary on-call contact for system outages
Configure, troubleshoot, and support CISCO switches, routers and firewalls, both on internal and external networks
Administer all network and phone equipment (CISCO, AVAYA IP Office, Magix PBX platforms)
Set up new users and relocate existing users with telephone extensions, calling features, voice mail, and access codes
Maintain the telephone directory on the Intranet and the documentation with regard to telephony equipment inventory, service contracts, circuit and phone numbers
Document and update network topology and configuration
Provide support to end user community as required
Oversee troubleshooting of telephony systems to determine root cause of failure
Coordinate the repair/replacement of malfunctioning or inoperative telephony equipment with a 3rd party vendor
Develop or establish strong relationships with service providers

Telecom Network Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Telecom Network

List any licenses or certifications required by the position: CCNA, CCNP, CCIE, ITIL, R&S, IAT, FEMA, CCISP, SP, JNCIP

Education for Telecom Network

Typically a job would require a certain level of education.

Employers hiring for the telecom network job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Engineering, Education, Telecommunications, Information Technology, Business, Engineering Technology, Electrical Engineering, Management

Skills for Telecom Network

Desired skills for telecom network include:

Ciena
Documentations
System documentation techniques
JDSU
Transmission Equipment like Alcatel
Cisco HCS & Skype for Business Platform
FTTN Design and VDSL2 Troubleshooting
Telecom networks
Concepts of networking
Cramer would be an added advantage

Desired experience for telecom network includes:

Work with IT Manager to develop and maintain long term roadmaps
Plans, monitors and evaluates performance of network systems and makes recommendations for improvement/upgrades
Provides technical assistance and resolution for network problems
Triage symptoms and diagnose network related activities
Pre-test of the network infrastructure to ensure it is RTC (VoIP) Ready
Perform initial investigation of trouble reports indicating network impacts to service delivery

Telecom Network Examples

1

Telecom Network Job Description

Job Description Example
Our growing company is looking for a telecom network. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecom network
  • Administer the day-to-day activities of access management to ensure communication of time-critical information and to maintain consistent customer service levels, the security posture of the company assets
  • Respond to service requests and provides broad level of support to customers to identify, troubleshoot, and resolve access related issues
  • Drive compliance with policies, procedures and standards
  • Coordinate and perform telecommunications related tasks, in executing service moves, adds, changes, disconnections (MACDs)
  • Install, configure, maintain, and upgrade components/systems that support various telecommunications systems and applications
  • Respond to and resolve telephone system and related problems reported by customers
  • Monitor telephone system performance to assure dependable and uninterrupted operation of telephone communications
  • Escalate persistent problems and poor vendor response for management visibility and additional resources to resolve issues
  • Identify and coordinate the replacement of malfunctioning or inoperative equipment, such as telephones, line cards and server components
  • Coordinate carriers and cabling providers in the repair and restoration of voice circuits (PRI, T1, and Analog)
Qualifications for telecom network
  • Test and validate performance of systems and address service affecting issues
  • Implement products and services in accordance with industry standards IP, MPLS, ATM, VoIP standard RFC based protocols including SIP, RTP, SIMPLE and others, 802.1X based security in relation to VoIP, VPN, Nortel AS5200, Genband A2 & IMM & MAS, Radware Alteon load balancers, PSTN Gateways, LDAP, Linux OS, Windows Server Platforms
  • Provide service consulting and sales support, understand customer business, and create strategic business plans
  • Manage a team of 8 engineers and customer delivery professionals the full P/L for projects
  • Must have experience with managed services, hosting, remote computing, consulting, repair, or support
  • Understanding of SOX and common financial practices
2

Telecom Network Job Description

Job Description Example
Our innovative and growing company is hiring for a telecom network. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telecom network
  • Planning of microcell designing in Planet _Memtum
  • Create microcell scripts & Provisioning
  • Provide Leadership of the Audit Program for internal and external operations teams in the prioritization and remediation of identified security risks
  • Conduct in-depth technical reviews of new and existing IT systems to identify appropriate mitigation strategies required to bring systems into compliance with established policy and industry guidelines
  • Ability to serve as a Customer facing & Internal Security Subject Matter Experts
  • Provide ongoing gap analysis of current policies, practices, and procedures as they relate to established guidelines
  • Audit Current Day Build is as per the requirement of signed HLD/LLD Documents Allocation of Complexity Rating
  • Identify single point of failures ,resiliency in the network
  • Review the Backup / disaster recovery process and validate functioning of resiliency, Back Up Policy and Testing Process
  • Evaluate the end to end design and identify if there are any potential bottle necks or choke points with change in time, technology, user base & Data flow
Qualifications for telecom network
  • Working knowledge of networking concepts, and troubleshooting skills to identify issues with firewalls, vlans routing, or basic IP settings (dns, gateway)
  • Minimum of 10 years of experience in network and telecom
  • Minimum of 5 years managing network and telecom team
  • Experience supporting Telephony applications (ex
  • Highly familiar in SDH with exposure to Alcatel lucent OMSN, TSS, 1678 equipment and 1350 OMS suite
  • Prior work experience in SDH and DWDM system, infrastructure and power experience is a must
3

Telecom Network Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of telecom network. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecom network
  • Shall look at history of incidents by customer, to Identify possible weak points/problem areas leading to KPI/SLA failure
  • Identification of repeat faults, corrective actions planned and already implemented
  • Analysis of Risk Register with inputs from Account Team, Service management team based on Customer operational priorities
  • Review & Validate if the defined process and procedures are comprehensive, covering all Service Management Process which includes Service reviews, Service Improvement Plans, and governance meetings
  • Identification of Security log retention policy, Server Security Policy
  • Process for Preventative Maintenance Activity Process like Proactive upgrade for Hardware, IOS and patch
  • Audit of end to end process of pro-active Capacity Management including thresholds
  • Analysis of Solution Documentation & Date of Version , Current process of up-keeping the Design and Process documents
  • Review of Incident , Problem Management , Change Management & Capacity Processes
  • Identification of Number of Billing disputes raised by customer in 3 months
Qualifications for telecom network
  • Graduate Degree in Engineering (Electronics & Telecommunications) or Diploma (Electronics & Telecommunications)
  • Must have relevant experience of 4-8 years in LTE & WCDMA Technologies microcells Planning, Scripting & provisioning skills
  • Must have an experience in handle team under them
  • Validation of Disconnection of Service/Cease and corresponding disconnection of Billing in last 6 months
  • Graduate Degree in Engineering(Electronics & Telecommunications)
  • Candidate will perform troubleshooting on DSLAMs/Aggregators
4

Telecom Network Job Description

Job Description Example
Our company is looking to fill the role of telecom network. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecom network
  • Co-ordination & support to Field team
  • Clear and concise notations at all stages of the fault testing and restoration processes
  • Participate in technology evaluation and solution design teams
  • Performs activities required for timely completion of PBX and Call Center projects
  • Creates project plans and/or manages to project implementation schedules
  • Follows specific procedures for documenting new implementations, updating knowledge base, and creating technical documentation for handoff to Operations teams
  • Consults on Tier III support calls related to the PBX or Call Center architecture
  • Collaborates with senior team members for technical guidance and direction on many telecom related issues, including capacity, scalability, and upgrades
  • Install, configure, operate, and troubleshoot medium-size to large scale route and switched networks, including implementation and verification of connections to remote sites in a WAN
  • May work with researchers on the implementation of advanced networking technologies, such as Intemet2
Qualifications for telecom network
  • Network Migrations/Up gradations
  • Experience on Broad-band technologies IP DSLAM
  • CCNA certifications
  • Sound understanding of DSL Technologies
  • Sound understanding of TELECOM terminologies
  • Exposure to North American client facing functions
5

Telecom Network Job Description

Job Description Example
Our innovative and growing company is looking for a telecom network. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for telecom network
  • Will coordinate and solve moderately complex network issues that have been escalated from tier-1 personnel (Network Analyst or Network Technician) or Network Engineer I, inclusive of setting up network analyzers and interpreting results
  • Will assist with campus-wide assignments and may oversee assignments as appropriate
  • Follows standard practices and procedures in analyzing situations involving moderately complex problems
  • Will mentor other staff positions, such as a Network Engineer I, Analysts or Network Technician
  • Will be required to travel and visit different remote sites to configure equipment or troubleshoot problems
  • May oversee large scale network troubleshooting efforts
  • Demonstrated track record with successfully and positively interfacing with a broad customer bases with varying degrees of technical competency
  • Demonstrated track record in successfully solving moderately complex network and/or wireless issues
  • Demonstrated track record in successfully planning technical projects from inception to completion
  • Demonstrated track record in solving campus wide technical problems in pressure situations in a positive manner while successfully interfacing with technical peers and customers
Qualifications for telecom network
  • Understanding of GPON network
  • Excellent technical abilities/skills with knowledge of network technologies (WAN/LAN) based on CISCO, telecom technologies and industry trends
  • Experience with remote management of a diverse team of multi-national/multi-cultural technicians and experts
  • Ability to handle multiple priorities and deadlines in parallel
  • Solid hands on experience and familiarity with multiple network vendor technologies (Cisco, Checkpoint, Juniper, Citrix)
  • Strong understanding of WAN compression and optimization technologies, video conferencing, load balancing, remote access and VPN

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