Telecom Engineer Job Description
Telecom engineer
provides design, implementation, configuration, moves, adds, changes, monitoring and troubleshooting activities for telephony for voice, VoIP, audio, and Call Centers.
Telecom Engineer Duties & Responsibilities
To write an effective telecom engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included telecom engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Acting as a liaison to telecom vendors to maintain critical systems including Avaya infrastructure and SIP trunking services
Reports, tracks and if necessary escalates voice platform performance issues to resolution
Provides 24-hour on-call support for voice/Telecom platform issues
Responsible for maintaining IT policies and procedures for strict access controls to customer, company and voice system information
Responsible for the enterprise integration, implementation, configuration and support of communications technologies (PBX, VOIP, UC, Teleconferencing, Telepresence, Mobility, Cloud, Fax)
Handling all levels of telecom support and work with managed services providers to resolve all telecom issues in a timely manner
Functioning as a subject expert for telecom hardware/software solutions from Avaya, MobileIron, Radvision, and LifeSize
Conducting software release and testing in line with established change control processes
Monitoring telecom performance and making recommendations for improving efficiencies
Establishing procedures for the backup of system components and disaster recovery testing
Telecom Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Telecom Engineer
List any licenses or certifications required by the position: CCNA, ITIL, CCNP, PMP, EPA, CCDP, RCDD, ACS, SIP, DM
Education for Telecom Engineer
Typically a job would require a certain level of education.
Employers hiring for the telecom engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Engineering, Education, Telecommunications, Technical, Electrical Engineering, Information Technology, Communication, Computer Engineering, Electronics
Skills for Telecom Engineer
Desired skills for telecom engineer include:
SIP
H.323
TCP/IP
Technical Area of Specialty
VoIP
Where applicable
Voice
CCIE
CCNA
CCNP
Desired experience for telecom engineer includes:
Ownership of new technology implementations including assessment, testing, deployment, project management, and documentation of hardware and software technologies
Tracking market developments and making recommendations regarding upgrades, device engineering and management solutions to improve efficiency
Assists in the planning and development of the project scopes, procedures, budgets and overall project schedules
Works with customer divisions and departments to obtain services and project requirements to achieve customer needs
Ensures tasks are coordinated, schedules and budgets are maintained
Own the launch and turn-up of new circuits for existing or new sites and remotely configuring enterprise-scale network deployments
Telecom Engineer Examples
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Telecom Engineer Job Description
Job Description Example
Our growing company is hiring for a telecom engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for telecom engineer
- Installs and upgrades voice hardware and software by following BSC's established systems management procedures
- Designs and plans voice systems and provides specifications including detailed architectural schematics
- Expands voice network services by examining current trends and by developing secure, cost-effective implementation plans, strategies, and schedules for the introduction of new or improved services
- Maintains technical expertise in all areas of voice networking including hardware/software interconnections and interfaces, such as phone systems, voicemail systems, and call center technologies
- Perform proactive traffic and utilization analysis to trend and predict service consumption and growth
- Performs other necessary departmental and inter-departmental duties as assigned
- Assists in requirements design and validation
- Validates software products through the use of systematic tests to develop, apply and maintain quality standards for the Telecom products
- Develops and executes test plans
- Manages validation testing including executing scripts, logging and tracking problems found, and regression testing any changes made to the system
Qualifications for telecom engineer
- Support the deployment of telecommunications infrastructure for contact center locations
- Analyze and resolve complex client/PBX issues
- Integration of contact center applications and existing network and hardware infrastructure
- Advanced experience with Telecom Carrier services
- Analyzes defects functionally and technically before providing them to Developers
- Conditioning of Test Accounts
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Telecom Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking for a telecom engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecom engineer
- Scheme development including developing options
- Design - outline/concept design and detailed design for construction
- Report writing and CAD
- Attendance at meetings
- Reviews antenna mounts
- Analyzes structures and foundations using hand-calculations, RISA 3D software and other accepted engineering methods
- Conform design to local jurisdictional requirements for land use and permitting
- Designs reinforcing and extension solutions
- Coordinates and manages timelines and milestones
- Coordinates with other engineers/designers, drafters, site acquisition and construction personnel in a team environment
Qualifications for telecom engineer
- Experience with automation for QA testing for Telecom products including IVR technologies
- Oracle/SQL Server experience is preferred
- Experience using Microsoft TFS, Git, and Jira is preferred
- Understanding of Telecom technologies including PBX and IVR
- Light Transit Rail
- Tram Stop Passenger Communication Systems
3
Telecom Engineer Job Description
Job Description Example
Our company is looking to fill the role of telecom engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telecom engineer
- Work closely with Business Development team to prepare contracts for A/E drawings and structural work including review of scope and fees
- Management of CAD Design team members in preparation of equipment and antenna layout drawings for lease exhibits, zoning drawings, and construction drawings
- Serve as design professional of record for zoning drawings and construction drawings for permitting purposes
- Performs site visits as needed to document field conditions for new sites and site modification projects
- Ensures accurate project status reporting
- Responsibilities will also include project planning and some client contact
- Manage cost/estimation and contract specification
- Prepare and issue the weekly/monthly progress reports
- Prepare necessary document of shop drawing, material submittals required for customer approval
- Monitor and control subcontractor work to meet the company standard
Qualifications for telecom engineer
- Ensure high availability of 24 X 7 production systems
- Support the deployment of telecommunications infrastructure at new store installations
- Must be available to travel approximately 10% of the time
- Participate in the management of the Performance and Capacity of the Telecom Infrastructure across the Group in coordination with Canadian Counterparts
- Networking technologies Cisco/Nortel routing/switching equipment, IP addressing
- Support and enhance client/PBX telecommunications solutions based on platforms from Avaya and others
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Telecom Engineer Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of telecom engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for telecom engineer
- Verify and evaluate sub-contractors work progress and billing
- Supervise the installation and commissioning of DC Power System, UPS, Precision Air, Electrical, Mechanical, Safety and Security System
- Prepare all necessary documentation for the acceptance, handover and invoicing
- Prepares and delivers presentations and briefings
- Support the telecom infrastructure to ensure the highest level of performance and availability in a critical 24X7 environment with specific responsibilities for call center applications and support
- Monitors systems by using management tools to ensure achievement of service levels including availability, reliability, and capacity utilization
- Coordinates and leads projects by following project management procedures covering project scheduling, resourcing, training, communications, and change control
- Analyzes system problems by identifying root-cause, evaluating costs and benefits of using alternate procedures, and initiates solutions to eliminate or reduce problems and improve services
- Researches new technologies and their potential match to business solutions by reviewing product information, managing product demonstrations, service and cost benchmarking and proposing appropriate recommendations for implementation
- Creates and maintains system documentation according to the IS methodology (proposals, designs, and other deliverables as necessary)
Qualifications for telecom engineer
- Support and enhance client/PBX telecommunications solutions based on platforms from Avaya, Cisco, Microsoft, Mutare and others
- Surveying in a Light Transit and Heavy Rail environment
- Railway Station Information and Surveillance Systems (SISS) including
- Railway Depot Communication Systems
- London Underground (LUL) Communication Systems
- Knowledge of installation, maintenance or condition assessments of equipment on Network Rail or LUL infrastructure
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Telecom Engineer Job Description
Job Description Example
Our company is looking to fill the role of telecom engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telecom engineer
- Works closely with project teams (internal and external) to assure timely solutions
- Contribute to the Telecom utility project, including configuration of Telecom Equipment (primarily Multiplexers MPLS-TP, Wireless and Power Line Carriers)
- Identify and understand the contract scope, create engineering drawings, specifications and plans required
- Follow work plans and cost estimates to deliver the agreed program on time, on quality and at targeted cost
- Use standard processes and tools including 2D drafting and substation automation software packages
- Develop and maintain measurable network and call center systems health and performance metrics
- Work with Ethernet, Fiber Channel, Carrier and Transport Ecosystem partners to develop and define Next Generation cabling solutions
- Work with Product Management, Product Marketing, Engineering Teams and Customers to provide requirements to the NPI teams for product development and product enhancements
- Define system-level design and provide architectural expertise and guidance
- Publish Application documents, Design and Installation Guidelines
Qualifications for telecom engineer
- Prepare telecom engineering deliverables such as detailed design specification, calculation, reports,procedure
- Ability to perform analysis, diagnosis, and resolution of telecom problems for end users
- Typically requires an Associate’s degree in information technology or a related field and nine or more years’ experience working with telecommunication equipment and systems
- Senior level experience with Avaya PBX systems is required
- Cross platform experience data infrastructure
- Bachelor’s Degree in Electrical Engineering, Telecommunication or related field