Telecom Job Description
Telecom
provides some on-sight leadership and technical support for the construction teams that install the various Telecommunications equipment.
Telecom Duties & Responsibilities
To write an effective telecom job description, begin by listing detailed duties, responsibilities and expectations. We have included telecom job description templates that you can modify and use.
Sample responsibilities for this position include:
Responsible for designing and implementing advanced voice, VoIP and SIP enabled communication networks
Design and execute routine test plans to ensure system integrity and production readiness
Knowledge of VoIP Technology including system administration is desired (Nortel/Avaya preferred)
Negotiate pricing and ordering new circuits (VoIP circuits, Ringdown/Hoot'n'hollar), on behalf of the business and provide recommendations for appropriate solutions
Supporting the hosted VoIP phone systems and their continued rollout
First responder to incident and request tickets from Blizzard users and teams, such as, adds, moves, changes, issues
Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities
Provide day-to-day support of our Genesys/Alcatel platform
Conduct proof-of concept and lab activities that include interoperability testing , quality metrics, load and stress testing overall functionality
Coordinate new upgrades and enhancements with internal and external teams
Telecom Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Telecom
List any licenses or certifications required by the position: CPR, PIM, ITIL, II, IAT, CCDP, CCNP, CCNA, SIP, PMP
Education for Telecom
Typically a job would require a certain level of education.
Employers hiring for the telecom job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Telecommunications, Technical, Engineering, Business, Electrical Engineering, Electronics, Associates, Information Technology
Skills for Telecom
Desired skills for telecom include:
Safety program and acts as the Safety Representative on site in the absence of the regular Safety Supervisor
Excel
SIP
Disciplines of construction and is able to stand in for each lead discipline
Design
VoIP
Construction technology
Wireless telecommunications products
Department budget process and tools
Project budget process and tools
Desired experience for telecom includes:
Work independently with minimal supervision when required
Highly motivated and self-driven, capable of working with little instruction to resolve demanding tasks, work with internal teams
Able (and willing) to lift a minimum of 70 lbs
Install, configure, maintain and support devices (e.g., routers, switches, firewalls, voice application servers)
Take lead of incident, problem and vendor management of voice related incidents
Perform field testing / desk-side visits, collect data and perform incident management
Telecom Examples
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Telecom Job Description
Job Description Example
Our innovative and growing company is looking for a telecom. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for telecom
- Design and implement vectors and workflows to solve business needs
- Provide support, implementation, and troubleshooting for call flow, routing with both traditional PRI’s SIP, SRST, and 911 services
- May conduct research, analysis, design in order to make recommendations that enhance business capabilities or reduce expense
- Troubleshoots entire communications systems to determine if problem is telephone hardware, software, inside cabling, or carrier circuits
- Oversee all moves, adds and changes using in house ticketing system
- Management of telecom contacts (preparation, conclusion, change)
- Connection \ disconnection the internet and telephony in stores
- General knowledge of network equipment, how it works and switching
- Knowledge \ understanding of the network infrastructure of retail stores
- Plan, implement and support Telephony related technologies
Qualifications for telecom
- Support GNS Network Organization in problem management
- 5 years minimum of telecom management experience with Avaya hardware and software
- Strong understanding of TEM and fiscal responsibility is required
- Ability to manage vendors and contractors to accomplish company and departmental goals
- Ability to work independently and unsupervised within all levels of the department and corporation
- Experience working with enterprise Telecommunications
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Telecom Job Description
Job Description Example
Our company is hiring for a telecom. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for telecom
- Partner with Network team on network issues related to VOIP technologies
- Provide support for the deployment of infrastructure initiatives and projects
- Preparing and reviewing the project document including detail designing of security systems like closed Circuit Tv, Personal Access System and Intrusion detection
- Designing, implementation and execution of projects that include systems viz., TETRA, Digital Mobile Radio and Radio Links
- Producing documents ranging from Pre to Detailed Engineering, System Testing
- Supporting Avaya products and related third party applications
- Lead the investigation into the actual or root cause of problems
- Identify and resolve complex problems by phone, remote connectivity and on-site in a timely manner
- Maintain detailed documentation of problem resolution activities
- Assist and resolve day-to-day issues and maintain the enterprise SLA’s
Qualifications for telecom
- Familiarity with T1, T3, OCn, OC3, LECs/CLECs, POTS terminology and concepts
- Basic understanding of how data and voice circuits are provisioned
- Experience working with internal IT groups, stores personnel, real estate construction, vendors, and LECs is preferred
- Ability to work under pressure and in a constantly expedited fashion is required
- Place circuit disconnects with carriers once internal approvals received
- Work with carriers to obtain circuit quotes based on requirements
3
Telecom Job Description
Job Description Example
Our company is searching for experienced candidates for the position of telecom. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for telecom
- Monitor team queue and provide troubleshooting for line/phone system trouble tickets
- Manage projects and perform tasks related to projects to implement new technology as assigned
- Manage system resources to reduce impacts from outages
- Complete changes with minimal impact to end users and customers
- Work with manager and department managers to ensure services meet end-users requirements
- Create and maintain documentation on telecom system topology, and installation/configuration procedures
- Follow established configuration procedures to ensure a consistent environment
- Monitor and update telecom systems for optimum performance in order to meet business needs and objectives
- Supervise acquisition and installation of telecom devices
- Schedule and supervise vendor work
Qualifications for telecom
- Performs customer advocate duties while maintaining a positive and professional manner at all times, especially during high stress situations
- Maintain incoming/outgoing calls and provides status from and to internal external customers on a regular basis
- Provide Tier 1 and Tier 2 support for store and voice issues/request
- Must have experience with Digital, analog, and IP phones
- Must have experience with IP based phone systems
- Must participate in on-call rotation for the voice network group
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Telecom Job Description
Job Description Example
Our company is searching for experienced candidates for the position of telecom. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telecom
- Confirm vendor work meets or exceeds company standards
- Manage telecom carrier trouble tickets
- Configure telecom systems in a secure manner to prevent toll fraud
- The Engineer/Estimator will provide complete project engineering, selection of applicable materials and define basis for assigning and estimating labor
- The Engineer/Estimator will assist the sales organization by attending site-walk and pre-bid meetings on project activity
- The Engineer/Estimator will act as liaison between and meet with sales, project management and operations when project is turned over for installation
- The Engineer/Estimator will follow Company guidelines on preferred selection of vendors and products
- Respond to requests for telecom assistance via phone and electronically
- Diagnose and resolve telecom hardware and software issues
- Must be well rounded with business office professional skills
Qualifications for telecom
- Perform other IT job functions as instructed by immediate managers
- 2+ years experience working in Telecommunications industry, preferably in Circuit Order Entry and Network Provisioning
- Participate in maintenance bridges/calls to isolate network issues
- Utilize project coordination skills to address circuit delivery and turn over to operations on time
- Actively work with local exchange carrier representatives to ensure service connectivity
- Team Player and able to work independently when needed
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Telecom Job Description
Job Description Example
Our innovative and growing company is looking for a telecom. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for telecom
- Coordinate modifications, repairs and preventative maintenance on telecommunication equipment and adjunct or related systems
- Completing NEPA exclusion analysis forms
- Manage and filing of correspondence
- Assisting in the preparation of Phase I ESAs, NEPA Assessments and other environmental studies
- Submitting and tracking deliverables to clients, various government agencies and other interested parties
- Enable a global work force with a high quality telephony solution for increased productivity and end user satisfaction
- Manage existing call center technologies to provide a high quality service uptime for customer support and sales teams
- Manage telecom team responsible for tactical telecom operations, incident management and telecom projects
- Manage Telecom budget
- Manage enterprise Voice services platforms to meet the functional objectives of the business
Qualifications for telecom
- Must be available to provide 24-hour on-call support for voice platform issues
- Secondary Professional\High technical education
- Experience of interaction and organization of work with contractors (employers, organizations providing communication services)
- Knowledge of telecommunications services connecting technologies
- Basic knowledge of network equipment
- Basic document management