Network Engineer Voice & Network Job Description
Network engineer voice & network
provides technical expertise to manage, install and administer the ANG Enterprise Network Voice, Video and Voice over IP solutions.
Network Engineer Voice & Network Duties & Responsibilities
To write an effective network engineer voice & network job description, begin by listing detailed duties, responsibilities and expectations. We have included network engineer voice & network job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide Tier 3 support for the voice and video services
Execute activities related to NASA Mission Voice total life-cycle support to include sustaining engineering of legacy T1 Voice Systems
Lead technical projects and take ownership of the global network (data/voice)
Manage the IT Network, Security and Telecoms Infrastructure across all sites including WAN, LAN and Voice environments
In conjunction with external experts, assist the Team Leader with the preparation of the strategy, plans and budgets for developing the IT Voice and Data Infrastructure to support business operations and conform to best practice
Perform activities related to replacing the legacy T1 voice systems, such as gathering requirements, development of requirements document, market surveys, development of vendor statement of work, evaluation of test procedures, testing, evaluation of test results, and integration of replacement equipment into the NASA enterprise with minimal disruption to ongoing operations
Makes directional recommendation, taking into account multiple factors, including risks, alignment with current UC performance specifications, cost/benefit analysis and future WebRTC solutions
The candidate will need to be part of an on-call rotation, and in the event of an emergency will be expected to participate in supporting the resolution outside of core business hours
Develop technical solutions documents documents that describe solution to business people
Develops high level project timelines and do resource estimates
Network Engineer Voice & Network Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Engineer Voice & Network
List any licenses or certifications required by the position: ITIL, CCNP, CCNA, CCVP, ACSS, ACIS, CCDP, CCDA, MCSA, CCIE
Education for Network Engineer Voice & Network
Typically a job would require a certain level of education.
Employers hiring for the network engineer voice & network job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, Voice, Information Technology, Education, Electrical Engineering, Information Systems, Telecommunications, Systems Engineering
Skills for Network Engineer Voice & Network
Desired skills for network engineer voice & network include:
Supporting video over internet protocol solutions
Video
Quality of service
Radio and data
Voice
Converged networks
Cloud
BGP
Ethernet and t1 circuits
SIP and PRI circuits
Desired experience for network engineer voice & network includes:
CCNP Certification or equivalent preferred
Advanced knowledge of Internetworking theory and practical applications
Bachelor’s or Master’s degree in engineering (Computer Science, Electrical Engineering, Telecommunications)
Good technical foundation in networking (CCNA Collaboration level or above)
Experience with more than one enterprise-level VoIP platform (Cisco, Avaya, Nortel)
Knowledge of Cisco Call Manager, Unity Connection, Contact Center Express Version 8, Cisco AXL/XML Development, sipXecs, Asterisk, OpenSIPS/OpenSER/Kamailio, Acme Packet SBC, or Cisco IOS is a plus
Network Engineer Voice & Network Examples
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Network Engineer Voice & Network Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of network engineer voice & network. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network engineer voice & network
- Provide daily administration for all voice network infrastructure, including requests for new phones, headsets, voice mail, anything upgrades to the system
- The Voice Network Administrator is responsible for operation and maintenance of company Voice systems and related infrastructure
- Maintains Voice performance by performing voice system monitoring and analysis, and performance tuning
- Ensure effectiveness of Corporate Voice services and coordinate with management based on global defined standards
- Lead in voice-related tasks during any Merger & Acquisition activities, divestitures and new deployments of sites
- Complete voice documentation, for troubleshooting, system setup and system connectivity
- Accomplishes organization goals by accomplishing user requests for both the Voice and data systems
- Enable monitoring of platforms and applications across HCUK systems
- Manage and monitor traffic over the LAN / WAN, recommend bandwidth upgrades as necessary
- Monitor and report on network performance and usage
Qualifications for network engineer voice & network
- Expert knowledge of Cisco Unity and Unity Connections
- IPCC and related applications
- Cisco QoS for VoIP
- Expert knowledge of LAN/WAN communications
- Unity routing rules
- Video Endpoint (99xx, EX, MX, SX, Jabber) registration and troubleshooting (a plus)
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Network Engineer Voice & Network Job Description
Job Description Example
Our growing company is hiring for a network engineer voice & network. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network engineer voice & network
- Provide analysis of voice, video and collaboration environments and perform necessary actions to avoid deficiencies and interruptions of service
- Serve as the technical lead for resolving complex incidents and problems related to Voice, Video and Collaboration systems
- Perform maintenance on voice and data network infrastructure
- Perform upgrades on voice and data network infrastructure
- Continuous monitoring of voice and data networks to identify potential service impacting issues
- 1 level 3 engineer (CCNP voice/collaboration & CCNP route switch /secuirty - desired)
- Provide out of hours support as required and be a member of 3rd line on-call rota
- Be able to travel to all HCUK locations as required
- Understands network infrastructure and recommends upgrades / changes
- Provide configuration and problem resolution support for the company's contact center and telephony systems
Qualifications for network engineer voice & network
- Experience on Avaya Call Centre technology on an enterprise level, Automatic Call distribution for various support business requirements
- Avaya LSP & ESS Server Configuration
- Experience on Avaya CM, SM, SES, Gateway & MM
- SIP/IP trunk configuration
- Experience on Unified communication
- Cisco Voice, Cube functionality
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Network Engineer Voice & Network Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network engineer voice & network. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network engineer voice & network
- Manage network incidents with either/both internal resources and external service providers
- Partner with key business stakeholders for Global Contact Center initiatives
- Regional project management—lead or assist—in Network Services projects in EMEA
- Manage incident, service requests and changes through the internal support system
- 1 level 1 engineer
- Manage external vendors/outsourcing partners as appropriate to enhance the team’s execution capabilities
- Participate in the budgeting process and manage projects to tight financial goals
- Develop and maintain financial investment guidance models for performance specific investments to ensure effective use of capital
- Engage with the EA function to ensure that designs are in line with the needs of current and future platform requirements
- Manage and provide current platform usage statistics and provide future project growth estimates
Qualifications for network engineer voice & network
- Expert knowledge in SBC SIP trunking specifically ACME Packet
- Strong cross team relationships and has relationships in other domains
- Strong persuasive skills and ability to influence decision making
- The ideal candidate should have at least five (5) years experience in routing and switching in an enterprise environment
- Strong working knowledge of F5 load balancer and Palo Alto layer 7 firewall
- Networking Protocols (IP, DHCP, HTTP)
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Network Engineer Voice & Network Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network engineer voice & network. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network engineer voice & network
- Drives issues through closure engaging all appropriate cross-team resources
- Performs routine maintenance tests for designated areas of engineering
- Participates in monthly off-hours support rotation of designated network resources
- Contributes to organization success
- Maintain a wide degree of technical knowledge across a wide portfolio of products and technologies, spanning multiple vendors to support the business’ needs and to maximize our fault resolution rate & minimize T2R
- Ensure network & physical security and integrity is maintained
- Ensure all planned maintenance activities are managed and recorded appropriately
- Provide advice, guidance and support to our customers when dealing with technical faults and issues
- Engage third party engineering groups, including vendor and other interworking BT departments
- Support & liaise with field operational engineering teams
Qualifications for network engineer voice & network
- Extensive experience with the SIP protocol, dialogs, using applications, and business processes
- Expertise with complementary standard and open communication protocols (XMPP and SIMPLE), T1/E1 (PRI and CAS), gateways, SIP trunking, and session border controllers
- Requires experience in dealing with large-scale information systems projects and service delivery
- Requires excellent problem solving and analytic skills to effectively address the needs of customers, including experience handling problem escalations and notifications
- Experience configuring and working with Cisco VoIP enabled technologies
- Advanced knowledge of networking protocols, hardware, and operating systems
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Network Engineer Voice & Network Job Description
Job Description Example
Our company is growing rapidly and is looking for a network engineer voice & network. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network engineer voice & network
- Assist with the design, implementation and maintenance of Unified Communications network system including but not limited to Cisco Call Manager (CUCM), Cisco Voice Mail (Unity), Cisco Automated Call Distribution (UCCX), Cisco Automated Call Distribution (PCCE), Cisco Auto Attendants, Cisco Video and NEC Private Branch Exchange (PBX) telephone system
- Design, build and implementation of voice & conferencing solutions
- Provide Tier III support for all voice related technologies using internal ticketing system
- Design and implement SIP trunking with existing Skype infrastructure
- Provide regional assistance for obtaining requirements, seeking cost effective resellers, ordering and coordinate installation of voice/data hardware
- Resolve problems reported by end users for voice communications, local and wide area networks, personal computers and networking equipment (switches, routers)
- Ensure customer enquiries are dealt with in a timely and professional manner
- Ensure Continuous Improvement is embedded into our everyday working
- Ensure all engineered installation designs meet the guidelines of “best practices”, security requirements and the intent of the stated requirement
- Conduct site surveys, develop site designs, create operational concepts, test and implementation plans to include providing requirement analysis derived from the customer’s request and translate those requirements into circuit designs, drawings, material lists, labor and hardware cost estimates, and implementation schedules, all in compliance with customer network standards and security requirements
Qualifications for network engineer voice & network
- Ability to create enthusiasm among team members while embracing positive change
- Must work well in a fast-paced and dynamic environment
- Bachelor's degree and at least 5 years of IT Networking experience
- Maintains familiarity with client base and network resources being utilized by customers
- Experience with Cisco Call Manager 9.X required
- Knowledge of Cisco Call manager or other Voice systems