Technology Senior Manager Job Description

Technology Senior Manager Job Description

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Technology senior manager provides technical subject matter expertise to our product team in support of new and emerging Visa products and services.

Technology Senior Manager Duties & Responsibilities

To write an effective technology senior manager job description, begin by listing detailed duties, responsibilities and expectations. We have included technology senior manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, configuration and installation of major infrastructure systems
Assist the business with troubleshooting data anomalies
Maintain high accountability for third party vendor relationships
Conduct code walkthroughs of custom code, vendor code and platform releases
Own all aspects of the application asset, including upstream/downstream impacts, managed infrastructure, performance, data accuracy and currency, to increasingly drive business effectiveness and reduce production incidents and outages
Effectively use defined change management procedures and quality management processes
Collaborate with the appropriate internal teams to develop and maintain a technology plan that supports organizational needs
Develop and communicate business/technology alignment plans to leadership team, team members, partners, customers, and stakeholders
Effectively administer, test, and enhance the enterprise-wide disaster recovery and business continuity plan
Demonstrated management and leadership skills in recruiting and developing staff

Technology Senior Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technology Senior Manager

List any licenses or certifications required by the position: PMP, ITIL, CISSP, CISA, PRINCE, AWS, CPA, CRISC, PMI, CA

Education for Technology Senior Manager

Typically a job would require a certain level of education.

Employers hiring for the technology senior manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Business/Administration, Business, Technical, Project Management, MBA, Technology, Information Systems

Skills for Technology Senior Manager

Desired skills for technology senior manager include:

Aspects of new payment technologies especially chip based technology and awareness of Visa innovation and digital products
Services and organisation
Systems
Visa products
AIX Environment
Emerging technologies
GMES & TPD platform across regions and markets
Linux
Manufacturing
Supply Chain Compliance IT solutions

Desired experience for technology senior manager includes:

Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis
Maintain online knowledge cases for both users and technical support personal
Manage telephone carrier volumes and costs, identify trends and recommend changes that enhance the business or reduce costs
Front-line management of middleware operations, engagements and roadmap work streams, including technology currency & patches
Collaborate with the application teams on developing deep understanding of the business functions
Coordinate delivery and operations work streams

Technology Senior Manager Examples

1

Technology Senior Manager Job Description

Job Description Example
Our company is looking for a technology senior manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technology senior manager
  • Identify and on-board new technology partners including contract negotiations, RFI’s, technical assessments, alignment with I.T
  • Perform process refinement and optimization of activation processes, including collection of metrics on digital creative agency and team performance, documentation of Digital Platform framework, and training of creative agencies on the framework
  • For each new program, apply framework capabilities to meet marketing business requirements and/or decide to implement new functionality if required
  • Use consumer, communication and web analytics data to measure the success of each launched marketing program
  • Evaluate existing activation processes and perform process optimization
  • Lead a small team to drive the revenue from the exisiting clients
  • Ability to think about long term plans, and create path to get there
  • Manage a team of 2-5 Product owners and testers
  • Provide mentorship and career guidance to fellow team mates and associates
  • Manages all aspects of functional staff, multi-disciplined work teams, contractors, vendors, or other similar resources
Qualifications for technology senior manager
  • Good knowledge of science and technology to appreciate R&D’s insights combined with a good working knowledge of the broadcast chain to envisage how those insights will impact media
  • Strong inner drive to make things happen, taking responsibility and pride in the work that you produce
  • Provide insight into operational requirements / needs and funding conversations
  • Experience delivering successful web solutions for desktop and mobile applications
  • An understanding of current web constructs such as Responsive Web Design, HTML5, Semantic HTML
  • Experience and ability to partner and manage offshore vendors and development teams
2

Technology Senior Manager Job Description

Job Description Example
Our growing company is looking to fill the role of technology senior manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technology senior manager
  • Proactively identify approaching roadblocks and dependencies (several sprints in advance), and form cross-functional teams (leveraging key resources, including IT/BI Technical Program Manager) to solve problems well before they endanger the success of the program
  • Identify when Core Technology leads are required for the project, set parameters for success, and ensure they deliver what is required
  • Author detailed product-level user stories and technical user stories to drive details of projects
  • Participate in daily scrums and backlog grooming as a contributing leadership member
  • Coordinate Sprint activities (Sprint Planning, Sprint Demo, Retrospective), sharing responsibilities with Engineering Lead and Product Owner as appropriate for each program
  • Represent engineering team at all cross-team status and escalation meetings
  • Hold regular (weekly), action-oriented meetings with Product Owner and Engineering Lead to identify project and process improvements, and lead solution development
  • Work closely with Deployment Program Manager to perform releases, environment management, and manage production issues
  • Perform other tasks within the team on an as-needed basis as required by supervisor
  • Maintain responsibility for the development of business and vendor relationships
Qualifications for technology senior manager
  • Workstation management
  • 4-year academic degree in a related discipline, or 7-years of experience in information technology operational type activities
  • Significant knowledge of information technology change/incident/release management frameworks
  • Knowledge of common information technology risks
  • Knowledge of relevant technology solutions for a direct bank
  • Accountable for assigning tasks to team managed resources and ensuring tasks are completed on time and within scope
3

Technology Senior Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of technology senior manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technology senior manager
  • Be part of a diverse, cross-functional team that is defining the future of television
  • Push the limits, try new technologies, take calculated risks, swing for the fences and proactively search for the best solutions and ideas in the marketplace
  • Work closely with Fox’s variety of technology service providers, both internal and external, to drive consistent implementations and adherence to architectural guidelines
  • Manage diverse teams located around the world to take advantage of the best talent available
  • Steer complex innovation projects and topics within the phase gate process, manages resources and budget
  • Lead development of global concepts for process safety and occupational health and implements together with operations, CCT/R and GU
  • Analyze the IP situation (in- and external cost and technology benchmarks using the COE ICE tool)
  • Lead development/optimization of technical concepts and supports capex projects within the OD
  • Lead the development and implementation of technology and asset strategies for GBUs
  • Ensure benefits and triggers are agreed with benefit owners and can be realized while managing the impact of the organizational change to the business and customer
Qualifications for technology senior manager
  • Effectively communicates and builds rapport with peer managers, stakeholders and business partners using a variety of techniques and collaboration
  • Requires a minimum of 5 years or project management experience
  • Bachelor degree in business development, computer engineering or other relevant field is required, Master's degree is preferred
  • Domain knowledge of IOT, Networking, CAAS (Communication As a Service), and APIs (like Twilio) is a plus
  • Experience in investment cases, financial analysis and modeling is a plus
  • Partnership, Channel experience is a plus
4

Technology Senior Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a technology senior manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technology senior manager
  • Attend and present at conferences to keep up to date on the latest trends in innovation
  • Manage all aspects of Projects development and support including environment scaling, load testing
  • Directly oversee 3rd party service providers responsible for ongoing Application development & support
  • Act as the technical expert for both platforms, overseeing the scoping, testing and delivery of new functionality
  • Partner with and manage our external developers, ensuring every release meets our quality standards and providing feedback and guidance where necessary
  • Work with GLO’s design and UX team to ensure that all new functionality is intuitive and meets the needs of our users
  • Work with other teams in GLO, to ensure we have ongoing research and insight into evolving user needs, and how these might affect our platforms
  • Act as the final internal point of escalation for technical issues affecting the code base, and liaise with our developers to ensure their resolution within agreed SLAs
  • Ensure colleagues are updated on changes to the platform, especially those who are providing level one technical support to users
  • Manage the ongoing maintenance of platforms, minimizing disruption to users and maximizing availability
Qualifications for technology senior manager
  • Familiarity with the concepts of a data management platform
  • Experience with strategic e-sourcing tools and techniques category definition, business requirements analysis, RFx, portfolio analysis, supplier relationship mapping , as opposed to purely reactive sourcing based on point in time demand
  • Significant experience in vendor assessments, risk management, and internal controls assurance
  • Prior experience working in a technology, security, web, or cloud company environment
  • Proactively works with and can influence a wide range of individuals--e.g., developers, engineering leadership, executives, customers, external auditors, regulators
  • Results-driven, solutions-oriented, and comfortable working in a fast-paced environment with competing priorities and with high interrupt tolerance
5

Technology Senior Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a technology senior manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technology senior manager
  • Detailing out compliance requirements from EIS Contract
  • Develop business, application and data architecture and gain approval for road map components
  • Ability to run complex, what-if pricing scenarios on evaluation model (approx
  • Develop tools to track End to End rate changes from MSA to Task order submissions and follow on Contract Modification Requests
  • Engaged with various large commercial and federal clients as pre-sales, to win new business
  • Plans and coordinates all aspects of technical software projects from initiation through delivery
  • Develop and implement technology initiatives and projects
  • Develop and manage strong credibility and relationships at C-level, based on the positive impact of your team
  • Be the entrepreneur of your career, defining and implementing the business development and sales plan for the BeLux region
  • Leverage your analytical and technical skills to steer your team towards exceptional insights and deliverables that guide our clients through their digital transformation programs
Qualifications for technology senior manager
  • Extensive knowledge of and experience in pre-sales, sales support and business development, technical marketing, technology solutions and architecture across key accounts in the international marketplace
  • 5 to 7 years of experience in IT Project Management- preferably managing projects that have application development/infrastructure components attached to it
  • Knowledge of Microsoft Excel, Power Point, and MS Project
  • Knowledge of, and experience in, various types of IT project methodologies and life cycles, including Agile (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application
  • Managing operational cost lines
  • Producing high quality, accurate analysis and communicating insight to senior management concisely

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