Technical Solutions Professional Job Description
Technical solutions professional
provides security services to support design of Cloud and Application, includes SSL certificate management, Authentication (MFA) support, Cloud App security, Network & Intrusion detection.
Technical Solutions Professional Duties & Responsibilities
To write an effective technical solutions professional job description, begin by listing detailed duties, responsibilities and expectations. We have included technical solutions professional job description templates that you can modify and use.
Sample responsibilities for this position include:
Scope the technical and security architecture for customer solutions, select optimal migration paths for customer, build consumption plans, execute limited POCs, if necessary
Support local marketing as speaking resource for online and offline events
Demonstrate aspects of the technical and business solution to customers over Skype for Business over voice and video
Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, operational metrics
Work with a v-team of sellers to drive Azure revenue via Hybrid Cloud Storage, Operations Management Suite (OMS) and BCDR solutions
Select a core set of partners in Western Europe, develop successful business relationships with each, and develop their readiness on key Storage, OMS, BCDR scenarios/workloads
Be a challenger seller to drive digital transformation Utilize proper resources for technical solutioning Contribute to the Technical Sales Community
Provide pre-sales solution architecture guidance, POC support and deliver compelling demo experiences to business decision makers
Identify competitive and market trends in the business process and CRM domain and create re-usable architectures with key partners that support the solution areas to address these trends
Work with a team of other TSP sales professionals SSP
Technical Solutions Professional Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Solutions Professional
List any licenses or certifications required by the position: CISSP, MCSA
Education for Technical Solutions Professional
Typically a job would require a certain level of education.
Employers hiring for the technical solutions professional job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Information Technology, Technical, Engineering, MBA, Math, Education, Business, Technology and Engineering, Computer
Skills for Technical Solutions Professional
Desired skills for technical solutions professional include:
Authentication
Identity
Privacy
Security
Compliance
How they factor into cloud and hybrid solutions
Competitors
TCP/IP networking
Chime
ClickSoftware
Desired experience for technical solutions professional includes:
Productivity architect
Cloud Trust
5+ years of related experience in technical pre-sales (preferred) and/or technical consulting roles
Experience with competitive platforms like Oracle, Sybase, DB2, Teradata
Will require strong verbal and written communications as this position will be the primary focus of CXO level individuals in customers that are spending a significant portion of their IT budget with MS Online
Communication/ Business Relationships - Strong collaborative relationships with MS Online Solutions Architects, Delivery Project Managers, Technical Specialists, and Deployment Services Teams
Technical Solutions Professional Examples
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Technical Solutions Professional Job Description
Job Description Example
Our innovative and growing company is looking for a technical solutions professional. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical solutions professional
- Establishes priorities within the overall program and allocates resources in line with those priorities
- Reduces waste by recognizing activities that are common to all projects
- Works with individual project managers to establish plans and goals for each project and agree on timetables to achieve intermediate and long term goals
- Works closely with project managers to track progress and provide updates
- Reports to senior executives on the progress of individual projects and the overall program
- Escalate blockers and collaborate creatively with other field leaders, services & partners, corporate business and marketing groups to ensure the technical needs and preferences of customers are heard
- Provide pre-sales solution architecture guidance and POC support
- Coordination and participation in the responses to customer RFI’s and RFP’s
- Establish and maintain credible technical relationships at the executive level
- Demonstrative knowledge of various infrastructure topologies (IaaS, Saas, On-Prem) as they relate to Dynamics 365
Qualifications for technical solutions professional
- High proficiency in Microsoft office, mainly Word, Excel and PowerPoint software
- Basic English reading, writing, speaking
- Deep Communications products & services knowledge
- Communications architect
- Technical BS degree, Computer Science or Math background preferred
- A minimum of 5 years of directly relevant technology sales experience
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Technical Solutions Professional Job Description
Job Description Example
Our company is hiring for a technical solutions professional. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical solutions professional
- Provide end to end process knowledge to include both ERP, CRM, and HCM
- Compelling demos, presentations, and demo assets that prepare field teams and partners to create their own customer success
- High field seller and leadership satisfaction as a result of world-class engagement and enablement
- Increase market share by driving partner and product team activities for bridging functional gaps
- Internal and external Dynamics 365 community engagement that strengthens selling relationships and increases channel capability and capacity
- You will be the subject matter expert for Exchange Online, SharePoint Online, Teams, OneDrive for Business, O365 Groups, Yammer, Skype for Business IM/Presence/Meetings, PowerApps, Flow, and Visio on your local sales team
- Guide customers through digital transformation
- Own the technical side of Dynamics 365 enterprise sales opportunities
- Complete readiness and attain expertise and demo capabilities
- Answer inbound calls and greet customers
Qualifications for technical solutions professional
- Dependent services such as Active Directory, Dir
- Strong technical knowledge of Dynamics365 technology
- Able to demonstrate a Dynamics365 CRM solution confidently
- Detailed understanding of how to build technical architectures and identify suitable integration patterns that can be applied to CRM projects
- Documenting and sharing technical best practices / insights with engineering and a technical/ architect community
- Understanding of cloud computing technologies, business drivers, and emerging computing trends and relating these to a customer’s IT and business strategy
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Technical Solutions Professional Job Description
Job Description Example
Our innovative and growing company is hiring for a technical solutions professional. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical solutions professional
- Effectively resolve customer issue in a timely and professional manner
- Properly document all customer interactions while actively engaged with the customer
- Represent our company in a professional and ethical manner
- Become a customer solution advocate
- Provide world-class customer solutions, remaining calm and professional while resolving sometimes complex issues with challenging customers
- Use company provided tools and process to troubleshoot and solve customer technology problems
- Determine scope of customer issue in an effective and professional solutions driven manner by utilizing your own skillset and key guided paths
- Encourage completion of customer survey regarding your performance
- Resolve customer requests by investigating problems, developing solutions and recommending additional products and/or services relevant to assessment of the customer needs (upselling)
- Provide customers with opportunities to enhance his/her product by up-selling Use company provided tools and process to troubleshoot and solve customer technology problems
Qualifications for technical solutions professional
- Demonstrated ability in leading by example, sharing insight and enabling peer groups (peers, customers, partners, technical/architect community)
- Demonstrated ability working with executive level stakeholders at enterprise customers to map the Dynamic 365 platform, specifically Field Service, to a customer’s business initiatives
- Candidate must be able to guide, manage and influence a customer’s vision, along with extended internal teams
- Technical consulting role experience preferred
- Certification in domain-specific technologies preferred
- Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred
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Technical Solutions Professional Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of technical solutions professional. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical solutions professional
- Modest travel (15%) outside of the Houston greater area is required
- 12-15 years of CRM or Customer Service business applications technical sales and deployment experience
- Validated skills in business requirements analysis, storytelling, presentation, demonstration and experience engaging with senior level executives
- Have the ability and passion necessary to maintain technical excellence with emerging technologies, including alternative technologies, while continuing to lead customer opportunities
- Experience in an industry preferred
- 5+ years of related experience in technical pre-sales and/or technical consulting roles (10+ years preferred)
Qualifications for technical solutions professional
- Validated experience engaging with senior level executives preferred
- A minimum of 5 years of experience in technical pre-sales and/or technical consulting roles required
- A minimum of 5 years of experience as a Solutions or Sales engineer is required
- Experience as a technical leader of multi-million-dollar business application deals requiring orchestration of large, dispersed, virtual teams composed of industry, and solution team members is preferred
- A minimum of 5 years of solution or sales engineering experience
- Bachelor & apos’s degree in Computer Science, Information Technology, or related field required
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Technical Solutions Professional Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of technical solutions professional. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical solutions professional
- 7 to 10 years of experience in CRM, ERP, or other enterprise level application
- 3-5 years of experience at least with one project management or portfolio management platform
- Knowledge of Scrum/Kanban project management using Jira is required
- Knowledge of SDLC administration from concept to release is required
- Working knowledge in projects involving data mining, data visualization, reporting, and dashboards is highly preferred
- API experience is preferred
Qualifications for technical solutions professional
- Experience with protecting on-prem and cloud based identities, document management and protection
- Successfully drive the win rate within assigned Modern Workplace opportunities through the technical sales engagements (Technical Briefings, Trials, POCs, Architectural Design Sessions)
- As a basis for success, candidates for this role should have a minimum of 7 years of directly relevant enterprise technology sales experience
- Participate in the broader industry through blogs, whitepapers, events, and articles for the Productivity domain
- Ability to design, develop and prove cloud and client based solutions
- A BS/BA and/or Master’s degree