Technical Solutions Consultant Job Description
Technical solutions consultant
provides technical support and problem resolution on complex and moderately complex issues in one or more of the following areas: servers, networking, storage, data centers or desktop environments.
Technical Solutions Consultant Duties & Responsibilities
To write an effective technical solutions consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included technical solutions consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Implement and configure Microsoft Lync backend and related services, including Messaging, Conferencing, Presence
Facilitate requirements and fit/gap workshops with client staff on technical and non-functional requirements
Create functional and technical designs for Curam extensions and configurations including workflow, eligibility rules, User Interface (UI) and batch processing
Work closely with client and partner staff on matters related to the Curam technical architecture
Work with senior developers to learn and use Rational Software Architect, Eclipse and other tools to implement Curam solutions
Develop, code and unit test customizations of the Curam framework
Learn and grow your skills related to Curam implementations including mobile application development, reporting and analytics, data migration, web services and application security
Perform review of client business processes and understand relevant operations
Create, manage, update existing Knowledge Base (Wiki, Right Now, SharePoint)
Applies technical expertise to sales professionals, customers, distributors, and other internal/external partners by providing deeper understanding of Tyvek® medical product applications, of product limitations
Technical Solutions Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Solutions Consultant
List any licenses or certifications required by the position: CCNA, ITIL, ASE, HP, ATP, CCIE, MCITP, MCTS, MCSE, AIX
Education for Technical Solutions Consultant
Typically a job would require a certain level of education.
Employers hiring for the technical solutions consultant job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Technical, Arts, Computer Science, Science, Engineering, Business, Education, Personal Development, Networking, Technology
Skills for Technical Solutions Consultant
Desired skills for technical solutions consultant include:
Computing
Storage and peripheral devices
Company policies and procedures to complete complex
Job skills
Specialized assignments/tasks in a creative and effective way
More complex solutions
Multiple product lines
Linux
Different operating system log files supported on Proliant servers Windows
ISCSI protocol
Desired experience for technical solutions consultant includes:
At least 1 year experience in JAVA/J2EE development
Basic knowledge in relational database, Oracle, DB2, or SQL
Basic knowledge in UML (unified modeling language)
2-3 years of experience in relevant technologies and methodologies
Background in web/mobile solutions including development methodologies and previous solutions architecture/business analyst experience is highly desirable
Ability to develop and interpret JavaScript/HTML/CSS(Bootstrap/jQuery/CSS3)
Technical Solutions Consultant Examples
1
Technical Solutions Consultant Job Description
Job Description Example
Our innovative and growing company is looking for a technical solutions consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical solutions consultant
- Provide support to the demo site for releases, prototypes and SDK modules as needed
- Support our Sales and Customer Success teams as the key technical resource to understand customer requirements, promote the sale of our products, and provide sales support
- Investigate and implement new authentication and integration solutions as required
- Ensure successful large scale enterprise deployments of LinkedIn products by supporting clients with integration and authentication
- Develop and deliver technical presentations that explain our products to clients and prospects
- Work closely with the product team to stay current on product features and platform changes
- Provide input to internal product teams on customer needs and industry trends for product enhancements
- Document any new technical issues, investigate solutions, and communicate the solutions to the appropriate teams
- Answer product questions and provide basic technical support on the use of LinkedIn enterprise products
- Identify, evaluate, and communicate customer trends to leadership in a prompt manner
Qualifications for technical solutions consultant
- Ability to mentor new consultants
- Excellent communication skills, willingness to learn, and a desire to be part of a dynamic and growing team
- Bachelor or Master’s Degree in engineering or related discipline preferred
- 12+ years of experience to include combination of Technical Architect and Infrastructure Solutions sales
- Ability to travel across geographies, as driven by the sales opportunities
- Monitors performance and deliverables of individuals on the project team to ensure overall project success
2
Technical Solutions Consultant Job Description
Job Description Example
Our growing company is looking for a technical solutions consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical solutions consultant
- Attend customer sales calls when needed to support technical integration and solution topics
- Design and configuration of software platform to meet customer requirements
- Engage in the customer support process to help with resolution on certain technical integration and solution issues
- Provide internal and external customers answers and ideas related to software integration and business process implementation
- Attending meetings, sessions and other company events
- Reporting on daily responsibilities and tasks
- Provide support for TABS channel customers
- Document customer contacts in the call tracking system
- Obtain and maintain knowledge of current TABS EID products and programs
- Escalate calls to a higher level as necessary and follow-up to confirm issue is being worked on or has been escalated to a higher level
Qualifications for technical solutions consultant
- Understands how workloads go through a datacentre and what impacts performance
- Confident in briefing and / or presenting to customers (to senior management/CIO level)
- Ability to talk about industry and market trends
- Fluent English & Dutch speaker
- Server / Desktop virtualization technologies
- Degree in computer science or technology related degree
3
Technical Solutions Consultant Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of technical solutions consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical solutions consultant
- Support storage and network technical team
- Rack and Stack equipment in Data Centers
- Perform array migrations
- Assist in DC moves and refreshes
- Perform VMotions
- Be based in Alpharetta, GA
- Work a flexible schedule, likely consisting of 1 pm to 10 pm, Sunday through Thursday
- Work a flexible schedule, likely consisting of 11 am to 8 pm, Tuesday through Saturday
- Work a flexible schedule, likely consisting of 11 pm to 10 am, Tuesday through Friday
- Work a flexible schedule, likely consisting of 11 am to 8 pm, Sunday through Thursday
Qualifications for technical solutions consultant
- Experience in uncovering, clarifying and writing requirements, gap analysis documents
- Ability to adapt on the fly to changing conditions
- Standing 4-8 hours per day (on site presentations and/or trade shows)
- Lifting – Carry required demo tools which could include laptop, tablet, phones, cables, projector, and other technical equipment as needed
- Must be able to develop and manage project plans and budgets
- 2+ years experience in a technical consulting, sales engineering or similar position
4
Technical Solutions Consultant Job Description
Job Description Example
Our company is growing rapidly and is looking for a technical solutions consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical solutions consultant
- Experience working on a wide range of complex projects, assignments, and issues
- Work a flexible schedule, likely consisting of Sunday through Wednesday, 9 pm - 8 am
- Work a flexible schedule, likely consisting of Wednesday through Saturday, 9 pm – 8 am
- Work a flexible schedule, likely consisting of Sunday through Wednesday, 1 pm – 10 pm
- Work a flexible schedule, likely consisting of Tues – Sat, 9 am – 6 pm
- Ensure contractual and service level commitments to customers are met
- Continue to develop—and master—your technical and industry knowledge across assigned disciplines
- Capture solutions into Knowledge Management System (KMS)
- Work collaboratively with Client Solutions and Sales teams to ensure client success
- Work directly with advertisers and sales to give technical support, recommendations and explanations
Qualifications for technical solutions consultant
- Proven experience with security protocols and enterprise user management systems
- Bachelors degree in engineering or similar discipline
- Ability to work on many projects and sales opportunities simultaneously
- A good understanding of the enterprise software space
- Previous experience supporting the sales process
- Strong understanding of IP schemes, domain and network design, products from Dell, Cisco, Meraki, and server design
5
Technical Solutions Consultant Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of technical solutions consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical solutions consultant
- Review, investigate, and resolve/escalate complex technical advertiser cases
- Collaborate with the Linkedin Global Customer Ops team to prioritize and manage escalated issues, keeping our internal and external customers abreast of status and timeline to resolution
- Report on escalation trends, top issues, and improvement initiatives
- Drive support readiness for new products and features
- Support our Enterprise Sales team in North America as the key technical resource to understand customer requirements, promote the sale of our products, and provide sales support
- Act as the primary technical interface on customer sales calls, evangelize LinkedIn
- Ensure successful large scale deployments of lynda.com by supporting clients with integration, authentication, and custom development efforts using APIs
- Answer product questions and provide basic technical support on the use of LinkedIn Learning Solutions
- Share product knowledge, best practices, and technical examples with clients in order to advance implementation completion
- Completes required training and skill development to support the client base, individual developmental needs, team objectives, department goals, and company initiatives
Qualifications for technical solutions consultant
- Digital and direct-to-consumer experience (e.g., Retail, media, financial services, high tech)
- Hold entry level certification(s) in field of work
- Experience in networking/ telecommunications basic knowledge to include trouble shooting skills to enable support of a WLAN controllers, routers, switches, access points, LDAP, DHCP, Subnet, Active Directory, Office/Excel 2003 – 2010, considered a plus
- Potential to progress and take on additional responsibilities - quick learner
- Must have strong healthcare industry expertise, knowledge of payer and provider utilization management workflows
- Must demonstrate ability to effectively work across multiple McKesson functions, including sales, account management, client services, product management, business consulting, outside partners