Small Business Banker Job Description

Small Business Banker Job Description

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Small business banker provides business and financial products and services to Small Business customers.

Small Business Banker Duties & Responsibilities

To write an effective small business banker job description, begin by listing detailed duties, responsibilities and expectations. We have included small business banker job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintains a regular calling program on customers and prospects in the Preferred Customer Segment in order to generate high quality new deposit, loans, TM, MS and Credit Card business in order to achieve or exceed specific production goals
Meets with existing customers and prospects in the Preferred Customer segment through personal calling efforts and other contacts to discuss business needs and recommend ways in which the bank can help provide business solutions and financial needs
Responsible for the sale and administration of all Small Business banking services to include deposits, loans, MS, TM to Preferred Segment businesses within the assigned trade area
This employee will report to a Small Business Banking Manager and may be required to work weekends and/or extended hours speak more than one language, depending upon location
Ensures all compliance related activities are successfully completed
This leader will report to a Small Business Sales Divisional Executive Sales management routines to acquire, deepen and retain small business client, including uncovering the small business customer's personal banking needs
Educate associates on the benefits of SBA lending
Work external referral sources for new business
Developing and managing SBA programs creating strategies to originate SBA loans in the marketplace
Daily activities would involve developing referral sources to solicit SBA loan opportunities

Small Business Banker Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Small Business Banker

Typically a job would require a certain level of education.

Employers hiring for the small business banker job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Business, Finance, Economics, Graduate, Education, Financial Services, Business/Administration

Skills for Small Business Banker

Desired skills for small business banker include:

Small business financial products and services
Cash Flow analytics
Cash management products and their applicability to small business
Commercial Lending Process
Commercial Products
Financial statement/ratio analysis
Small Business Lending Process
Small business products and services
Competitions products and pricing in the market served
VyStar’s business services products and services

Desired experience for small business banker includes:

Capable of deviating from sales plan or script based on a specific customer interaction in order to advise and close a sale
2-3 years experience working with small businesses required
Experience working within the community to build and deepen relationships with community leaders
Will require weekly market travel and some overnight travel monthly
A business related degree and/or post graduate qualifications would be ideal
Undergraduate degree in business, finance or economics preferred or minimum of 7 years relevant work experience

Small Business Banker Examples

1

Small Business Banker Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of small business banker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for small business banker
  • Must have a thorough understanding of SBA policies and structure, product knowledge, and financial analysis
  • Equipped with your own delegated lending authority, you will approve lending and submit justified lending proposals outside your authority
  • Engage in quality conversations with customers to identify the needs and consider deliverable solutions
  • Manage small business customers in a “many to many” model, through collaboration across the enterprise to deliver the appropriate value proposition
  • Create and enhance customer loyalty through delivery of exceptional services and customer solutions
  • Provide business and financial products and services to Small Business customers
  • Serve as resident expert for Small Business products, services, and strategies through the telephone channel
  • Through inbound calls and the handling of referrals, acquire and deepen Small Business customer relationships with a focus on client delight and retention
  • Perform tasks such as opening deposit accounts
  • Team with sales and support partners across the enterprise
Qualifications for small business banker
  • Ensure effective on-boarding of new hires
  • Conduct effective virtual skill development workshops and one-on-one coaching sessions
  • Ensure adherence to risk culture by enforcing internal and regulatory policies, procedures and processes throughout new hire on-boarding
  • Monitor training completion, complete Certification Check-Points and observe skill development
  • Instill the principles of our client-centric culture, demonstrating that we are here collectively to help our customers achieve their financial goals
  • Drive effective execution of the sales framework including Client Management Process (CMP), Life Priorities, Preferred Rewards and our One Team strategy
2

Small Business Banker Job Description

Job Description Example
Our company is looking to fill the role of small business banker. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for small business banker
  • Understand customer business needs to provide holistic banking solutions to grow revenue and drive NPS
  • Increase the portion of My Bank customers within the portfolio with the number of interactions and referrals
  • Take responsibility for managing customer complaints and escalations until resolution is reached
  • Coach and develop less experienced Bankers within the team and develop Associates
  • Drive customer portfolio risk and compliance
  • Having personal and meaningful phone based conversations with our small business customers and referral partners to provide an integrated customer experience
  • Working together as a team performing credit analysis and approving requests for temporary excesses/increased limits up to your Delegated Commitment Authority (DCA)
  • Managing lending and product requests for small business customers with long term AAA pipeline for the customer portfolio
  • Providing expertise and insights about business options whilst tempered with a balance for risk for growth and innovation
  • Having personal and meaningful conversations with our small business customers and referral partners to provide an integrated customer experience
Qualifications for small business banker
  • Advise market leader on readiness and ensure a smooth transition from the on-boarding process
  • Proven ability to coach, manage, and develop employees driving proficiency and performance in a customer centric environment
  • Mastery of our values, strategy, operating principles and commitments and how they provide the framework for how we work together as a team and achieve our purpose to help make financial lives better
  • Mastery of Financial Center operating model across all roles, including one team strategy, sales framework, product knowledge, systems and principles of responsible growth and operational excellence
  • Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to excellence
  • Ability to multitask and handle multiple bank systems/platforms simultaneously
3

Small Business Banker Job Description

Job Description Example
Our company is looking to fill the role of small business banker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for small business banker
  • Call clients/cold call newly assigned clients, and develop relationships and new business opportunities
  • Broad working knowledge of Consumer Banking, Business Banking, Merchant and Treasury Services
  • Paid comprehensive on the job training with regular coaching and development
  • Connectivity to our Customer and community whereby placing the customer at the heart of everything you do, including two paid volunteer leave days per annum
  • Workplace Giving
  • Development experiences that can accelerate your performance and help you thrive under new ways of working
Qualifications for small business banker
  • Incentive awards for meeting goals
  • Ongoing professional development to deepen your skills and optimize your talent as the industry evolves and changes
  • Providing small business related guidance to financial center associates through huddles and team meetings
  • Undergraduate degree in business, finance or economics preferred or seven years’ relevant work experience
  • Strong knowledge and understanding of Small Business Banking lending practices
  • Strong knowledge of Small Business Banking products, process and policies
4

Small Business Banker Job Description

Job Description Example
Our company is searching for experienced candidates for the position of small business banker. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for small business banker
  • Provide customers with help, advice, guidance and service to match customer needs through our suite of products
  • Proactively manage and enhance the retention of customer relationships
  • Adhere to operational, organisational and regulatory compliance requirements
  • A strong ability to uncover the needs and deliver appropriate solutions to our small business customers
  • A proven ability to develop effective relationships to build appropriate internal and external networks
  • A strong track record of business development and meeting sales targets
Qualifications for small business banker
  • Relationships that mattervia collaborative and shared success with others
  • Advocate for new technology todeliver innovative solutions for customers
  • Charisma, empathy, and a deep advocacy for the customer
  • A passion for not only our business, but also for helping our customers achieve their financial goals
  • Continued family and support benefits,inclusive of flexible working arrangements, paid maternity / paternity leave, lifestyle benefits and health insurance discounts
  • Engage in quality conversations with customers
5

Small Business Banker Job Description

Job Description Example
Our company is looking to fill the role of small business banker. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for small business banker
  • Telephone sales is preferred
  • Previous call center/contact center experience
  • 3+ years of branch sales experience or equivalent financial services sales experience with proven success in establishing new customers/members, loan/deposit growth, and the ability to deliver results
  • 1 – 3 years’ experience working with small businesses in a sales or service role at a credit union, retail bank or related financial services organization
  • Must have a basic understanding of small business credit, deposit, and related products and services
  • Basic understanding of business/personal financial statements and tax returns to identify credit worthiness and identifying risk potential
Qualifications for small business banker
  • My customer and community experiences enable my ability to put the customer at the heart of everything I doand help me grow strong community connections, including two paid volunteer leave days per annum
  • Workplace Giving (up to $1200 per year matched through your pre-tax donations)
  • My development experiences accelerate my performance, provide career guidance and support, and help me thrive under new ways of working
  • Build enduring mentor / mentee relationships with some of the best in the industry at senior levels
  • Bigger picture experiences to think strategically within NABand relevant industry forums
  • Family and support benefits, inclusive of flexible working arrangements, paid maternity/paternity leave, and lifestyle benefits

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