Senior Technical Consultant Job Description

Senior Technical Consultant Job Description

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Senior technical consultant provides advanced support and administration of our multiple existing Cisco Call Managers, Contact Center, IVR's, and other legacy voice systems.

Senior Technical Consultant Duties & Responsibilities

To write an effective senior technical consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included senior technical consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Perform application configuration and the development of customization to business rules and data model enhancements within the Bb Analytics application
Create and contribute reusable pursuit related materials/collateral and get feedback from PMs/SAs
Preparation of technical project documentation and progress reports
Requirements analysis and client process review, including data analysis
Quality Assurance and conformance testing
Provision of post-implementation support and training consultancy
Testing and issue resolution for custom software projects
Proactive assessment of emerging trends and technologies
Providing technical direction to clients and project stakeholders
Independently research and analyze regulatory guidance from the Internal Revenue Service (IRS) and Department of Labor (DOL) and new pension legislation

Senior Technical Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Technical Consultant

List any licenses or certifications required by the position: PCF, FLEXCUBE, TLS, AWS, CCNA, ITIL, SSL, RHEL, CQA, CQE

Education for Senior Technical Consultant

Typically a job would require a certain level of education.

Employers hiring for the senior technical consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Engineering, Technical, Math, Science, Electrical Engineering, Information Systems, Accounting

Skills for Senior Technical Consultant

Desired skills for senior technical consultant include:

VPN
SSL
Networking
Contact Center
IT4IT beneficial
Voice Mails
Cisco Telephony
Linux & Windows OS
Software development life cycles
Unified -Communication

Desired experience for senior technical consultant includes:

An ability to be well organized, flexible, proactive and detail orientated
Capability to lead both internal and client teams
Full project life cycle exposure
Competent in C# programming
Willingness to travel as needed within APAC
Provide ad hoc analysis to highlight underperforming areas of website and gain insights into user behavior

Senior Technical Consultant Examples

1

Senior Technical Consultant Job Description

Job Description Example
Our company is searching for experienced candidates for the position of senior technical consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior technical consultant
  • Interface with WCS on the non-standard components to ensure all internal parties are aligned to delivery
  • Identify all short term and long term risks in existing quality test methods and processes and derive a detailed road map to address, mitigate and close the gaps to build systems to sustain the progress
  • The Sterling OMS developer is responsible for translating the client's business requirements into specific order management system, application or process designs
  • Sterling OMS developer should interact technical leads, architects and other team members to determine project scope and vision, set system goals, identify and resolve system issues
  • Ensure the system is implemented as designed and in adherence to the implementation guidelines
  • Prototypes new requirements for enhancing technical functionalities and information process flow
  • Develops and/or configures builds, reviews and unit tests software/solutions
  • Works directly with the business users to provide support including design and development of customer training materials, and conducting customer training sessions
  • Lead technical aspects of small to medium scale implementations
  • Typical travel scenario - Travel is based on project size, scope and location - Projects may require up to 80% travel
Qualifications for senior technical consultant
  • To be ON CALL as scheduled for after hour and weekend emergencies, and be accessibility 24 hour 7 days a week by pager, cell phone and home phone number for any emergency situations
  • Maintain technical expertise and knowledge regarding Call Centre Infrastructure hardware and software
  • Experience in a pre-sales/software engineer role supporting the sale of software or services
  • Experience advising clients on data management/BI projects and initiatives such as data quality, data migration, data preparation, data governance, BI, and/or data warehousing
  • Knowledge of data management software, databases, and scripting languages
  • Knowledge of data quality and master data management market
2

Senior Technical Consultant Job Description

Job Description Example
Our company is growing rapidly and is hiring for a senior technical consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior technical consultant
  • Evaluate and recommend products and systems in key technology areas with focus on Windows operating systems
  • Participate in functional design review across the company
  • Prepare business requirements, system assessments, project and process assessments, and implementation documentation for technical projects
  • Establish and manage effective vendor relationships
  • Regular interactions with customer and/or functional peer group managers
  • Works as a Managed Services Team Member, or Team Lead, to deliver optimized cash orders for the customer cash supply chain operations
  • Assists Business Implementation Consultant(s) to elicit, validate and prioritize client business requirements with regard to operating environment and business objectives
  • Develops detailed functional specifications for any customized development or scripting work that is required during the course of a project or Managed Services engagement
  • Validates and tests the solution against business requirements to ensure parameters are optimized
  • Position requires the ability to work within a fast-paced team environment, with multiple internal and external stakeholders
Qualifications for senior technical consultant
  • Team player who places great emphasis on collective achievement within his / her team and who possesses strong interpersonal skills and a demonstrated ability to handle multiple priorities and sustaining a high level of performance when under pressure
  • Work with broad spectrum of individuals in varied settings across the organization
  • Ability to work in a complex environment, Global / International experience and the ability to work across cultures and time zones
  • Proven ability to lead a technical sales team
  • Proven ability to successfully sell within enterprise accounts or service providers
  • Strong experience in either OpenStack, Software define, DevOps, Big Data, 3rd Platform
3

Senior Technical Consultant Job Description

Job Description Example
Our growing company is looking to fill the role of senior technical consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior technical consultant
  • Build technical solutions (scripts, applicaitions) to automate processing and facilitate other customer requirements
  • Provide advice & guidance and also challenge customers in order to help them to find a solution to their business needs
  • Identify software product configuration, customization requirements and solution gaps
  • Parameterise and configure the software to deliver the agreed functionality assist in the analysis, resolve/escalate issues encountered by the team during the implementation of the solutions and when interfacing to third party systems
  • Provide reports and updates throughout the project lifecycle to a project manager
  • Discussions with Regional PS to determine requirements
  • Creating estimates based on requirements
  • Developing solutions/customizations with TI/TI+ and related interfaces and working with PS to implement them
  • Preparing Design Specifications
  • Analyzing, investigating and owning resolution of acceptance testing issues while working with regional PS
Qualifications for senior technical consultant
  • Have an expert level proficiency defining Siebel functional and technical solutions for complex customer requirements
  • Have 3+ years of development experience in Siebel Tools Configuration, Online and Batch Integrations, Siebel Automation Tools and Reports
  • Be proactive, independent, and able to generate high quality products
  • Have deep knowledge of Siebel Best Practices
  • Have strong technical, leadership, and communication skills
  • Ability to train and mentor junior consultants
4

Senior Technical Consultant Job Description

Job Description Example
Our innovative and growing company is looking for a senior technical consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior technical consultant
  • Analyse technical aspects of Summit implementation including the architecture side
  • Write Technical Specification Documents for offshore service
  • Develop toolkit extensions based on Summit toolkit API
  • Ensure that development tasks meet business requirements and goals and fulfil end-user requirements
  • Liaise with external and internal clients to design the implementation or upgrade complex Screening Deployed and Transaction Monitoring systems for assigned clients, including project plans, documentation and estimation of effort
  • Keep documentation of solutions and raise any issues or client concerns to the appropriate channel
  • Experience in system modelling
  • Provides software solutions in response to client business problems
  • Use of Crystal Reporting to create new and enhanced reports
  • Development of custom solutions and integrations
Qualifications for senior technical consultant
  • 4+ years’ experience within a Java based web development environment, specifically, utilizing JSP and Custom Tag technologies in the development of website solutions
  • 4-year degree in related technical field and previous related work experience
  • Thorough knowledge of R&D Industrial Engineering services, practices and regulations
  • Experience and ability to implement the right metrics to measure performance (operations, financials)
  • Hands on expertise in Solaris/Aix/HPUX/Linux and Windows
  • Hands on experience with databases like Oracle, Sybase, DB2, MS-SQL, or MYSQL
5

Senior Technical Consultant Job Description

Job Description Example
Our company is hiring for a senior technical consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior technical consultant
  • Design and develop rationalized product models
  • Configure the Sigma software solution
  • Execute Configuration Management
  • Define Product Data Migration
  • Provide subject matter expertise on the operationalization of Sigma software solutions in the organization
  • Design, develop and deploy process and organizational models orientated around the rollout and use of our software solutions
  • Design and produce functional specifications for all areas of implementation work
  • Develop training materials for the Training competency and deliver training courses where applicable
  • Product implementation consultancy on Business and Product Architecture
  • Regularly contribute new product roadmap ideas
Qualifications for senior technical consultant
  • Ability to lead the design process
  • Serves as a technical mentor throughout the delivery engagement Ability to architect and design data warehousing solutions
  • Strong influencing skills facilitating discussions and technical reviews with internal and external clients at all levels
  • 10 years+ of technical consulting, architecture, systems engineering
  • Strong operations experience with ability to assess technology strategy and ensure alignment, identify integration points, security issues
  • A BA/BS degree or 4+ years’ work experience combined with a minimum of 7 years working experience in business solutions deployment

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