Technical Lead-Technical Writer Job Description

Technical Lead-Technical Writer Job Description

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Technical lead-technical writer provides assistance to monitor quality processes and software tools that enforce specification, style and format of technical manuals.

Technical Lead-Technical Writer Duties & Responsibilities

To write an effective technical lead-technical writer job description, begin by listing detailed duties, responsibilities and expectations. We have included technical lead-technical writer job description templates that you can modify and use.

Sample responsibilities for this position include:

Evaluates internal procedures, establishes, implements and documents processes that support the continuous improvement of sound business practices
Manage documentation projects from start-to-finish
Act as point of escalation for team members
Writes, edits, proofreads, and maintains best-in-class documentation for user guides, online help, training support
High-impact marketing campaigns for assigned product areas
Write resumes or complete staffing matrices
Writes technical specifications, reports, brochures, and/or manuals for internal documentation, customer reference or publications
Analyzes technical literature available, writes descriptive copy, and verifies documentation
Must be able to edit, write, and/or rewrite technical articles, publications, presentations, and other materials to communicate clearly and effectively on research findings, technical developments, and other information to a wide range of external audiences
Lead investigations for critical and major deviations

Technical Lead-Technical Writer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Lead-Technical Writer

List any licenses or certifications required by the position: EAGLE, SEEK, FTOD, BTCS

Education for Technical Lead-Technical Writer

Typically a job would require a certain level of education.

Employers hiring for the technical lead-technical writer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Technical, English, Writing, Computer Science, Communications, Journalism, Design, Education, Engineering, Technical Communication

Skills for Technical Lead-Technical Writer

Desired skills for technical lead-technical writer include:

Enterprise Information Management products
Configuration Management tools
Content/help authoring tools
Mobile devices
Programming languages
WebWorks ePublisher
Operating systems
Computer development environments
MadCap Flare
Bug tracking tools

Desired experience for technical lead-technical writer includes:

At least) Graduate (B.Eng., B.S., or B.Sc.)
Ability to work well with other team members to meet deadlines
Excellent technical writing skills, especially in documenting processors and DSPs
Experience with scripting languages such as Perl, Python, FrameScript or ExtendScript
Skilled at developing DITA-based systems and templates
Proficient with a variety of documentation tools such as FrameMaker, MS Word, oXygen, Visio and Eclipse

Technical Lead-Technical Writer Examples

1

Technical Lead-Technical Writer Job Description

Job Description Example
Our company is looking for a technical lead-technical writer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical lead-technical writer
  • Facilitate internal and external communication, and promote Center achievements and milestones
  • Composing instructional documents on automated production
  • Moving step-by-step through automation topics with engineers, taking notes and photographs for new documentation along the way
  • Compose documents, adhering to consistent style and formatting defined by detailed templates
  • Graphically communicating concepts such as motion, action and direction
  • Lead and support all content development activities for Technical and Technical Management Response Volumes for multi-million-dollar Government Wide Acquisitions (GWACS)
  • Researches, writes, and edits APDs that captures State and CMS requirements
  • Facilitates meetings with internal groups to obtain the requirements needed for the APDs
  • Works alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project to assist in creating deliverables and supporting project documentation for inclusion in APDs
  • Interviews subject-matter experts to understand the processes, technologies, business needs, and other contextual details of a subject-matter domain and to elicit the appropriate technical information to compose high-quality technical write-ups
Qualifications for technical lead-technical writer
  • All activities are deadline driven
  • 9 years of technical writing experience (of which at least 2-3 years must be in a Product-based software organization) with API writing experience
  • Familiarity with requirements management systems such as Doors and Jama is highly desirable
  • Experience with standards such as ISO 26262 (FUSA) is highly desirable
  • Ability to organize documentation, learn complex concepts, and explain concepts and instructions clearly and concisely
  • Knowledge of technical writing markup languages, including HTML, DITA XML, and/or YAML/RAML
2

Technical Lead-Technical Writer Job Description

Job Description Example
Our growing company is looking to fill the role of technical lead-technical writer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical lead-technical writer
  • Provides senior-level mentoring and technical advice to contract monitors
  • Provides senior review of documents written by others
  • Perform Quality Assurance review and testing for team deliverables for adherence to standards and templates
  • Monitor current industry trends
  • Provide guidance to other members of the team, clearly articulating the business case for leveraging analysis to impact the quality and relevance of solutions and enhance the effectiveness of the department the company
  • Extensive knowledge in Content Management Systems and standards like DITA, DTD, and XSD
  • In depth knowledge on Arbortext or similar XML editor tool
  • HyperSTE or similar Author assistant tool
  • Indepth knowledge on PDMLink/Windchill
  • Through knowledge on ASD-STE100
Qualifications for technical lead-technical writer
  • A bachelor’s degree or equivalent work experience in technical writing, English, journalism, or other writing intensive program
  • Strong research and problem-solving skills, collaborative attitude
  • Ability to do common tasks at the UNIX/Linux command line
  • Familiarity with at least one version control system such as git or Perforce
  • Ability to find and efficiently interview technical experts in engineering, product management, and customer support
  • A record of successful cross-functional collaboration
3

Technical Lead-Technical Writer Job Description

Job Description Example
Our growing company is looking for a technical lead-technical writer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical lead-technical writer
  • Photoshop or similar software
  • Creo Illustrate or similar illustration tool
  • Knowledge on Creo or similar design software will be an advantage
  • Work one-on-one with other writers to help them deliver their projects
  • Guide career development, including training opportunities for team
  • Develop and edit exceptional text and video content using industry standards and company style guides
  • Effectively manage multiple projects simultaneously, triaging and prioritizing with autonomy
  • Dig deep into our products in order to understand user workflows and processes, ensuring content is relevant, compelling, and actionable
  • Collaborate with partner teams to support software releases, preparing stellar support documentation to coincide with the release
  • Identify and propose solutions for improvements to team processes
Qualifications for technical lead-technical writer
  • Excellent communication and interpersonal skills having worked in a team environment
  • Experience writing technical documentation for Semiconductor IPs or SoC designs would be a plus
  • Familiarity with SOC design, DDR, USB 3.0, PCIE protocols a plus
  • A bachelor’s degree in writing or related area of study
  • Bachelor’s degree in writing or related area of study
  • An Associate’s Degree in a related field is highly desirable
4

Technical Lead-Technical Writer Job Description

Job Description Example
Our company is hiring for a technical lead-technical writer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technical lead-technical writer
  • With engineering, drives full-inclusion and transparency of user documentation into each product development plan
  • Lead, prioritize and co-ordinate work with technical writers across multiple time zones
  • Build documentation architecture that scales for contributors across multiple geographic sites
  • Provide technical writing, from creation of project documentation, reports, milestone review support, communication planning, message design, stakeholder relations, and media relations in support of a federal agency
  • Will be customer-facing applying broad technical skills, with deep industry knowledge and business acumen
  • Will work directly with the customer to plan and execute communication strategies in support of multiple business transformation projects, including developing one-pagers and PowerPoint graphics
  • Will write all customer messaging and coordinate leadership approvals, develop FAQs in support of projects to educate stakeholders and other affected parties
  • Develop executive briefings, ensuring succinct delivery of subject matter and consistency with client’s brand/templates, prepare weekly highlights for upstream delivery to organization leadership, ensuring content is impact-oriented and delivered on deadline
  • Write, edit, format and review a variety of technical documents to communicate clearly and effectively technical specifications and instructions to a wide range of audiences
  • May coordinate the production and distribution of material
Qualifications for technical lead-technical writer
  • Ability to develop Technical Manuals
  • Ability to organize technical date for briefings and presentations
  • Understand and utilize government standards for technical manuals and other documentation
  • 3.2.2.2- Software Sustainment & Enhancement, 3.2.2.4.4-Provide Technical Information & Support for Product Demonstration, 3.2.2.4.6-Prepare/Update Organizational Documentation
  • Bachelor’s Degree is required, preferably with emphasis in Information Systems, Business, or English
  • Well versed in SDLC phases and generally-accepted tasks and deliverables for each of the phases
5

Technical Lead-Technical Writer Job Description

Job Description Example
Our company is searching for experienced candidates for the position of technical lead-technical writer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical lead-technical writer
  • Gain an in-depth understanding of customer asks through internal/external connects to drive innovative content development and delivery methods
  • Drive innovation and experiment with new-age content formats, information architecture, and workflow-driven content
  • Identify opportunities to improve quality, usability, and productivity
  • Understand APIs of Atlassian product suite (Confluence, JIRA, Hipchat), Medidata systems and other commercial applications, and develop and maintain integrations as needed
  • Work with a variety of tools and systems such as Zendesk, Confluence, Jira, XTM-Cloud, Google Apps, Github, MySQL
  • Create and update templates, blueprints and themes
  • Design and code plug-ins for Confluence or Jira
  • Design and build small, isolated, highly available, fault tolerant, scalable services using REST and/or SOAP
  • Support current processes such as translation and assist in automating them
  • Support the planning and execution of system upgrades
Qualifications for technical lead-technical writer
  • Expert level knowledge of popular test models, including waterfall, prototyping, and agile methodologies
  • The job requires a minimum of five years’ experience testing web-based and desktop software products with a minimum of one year in a leadership role
  • Experience implementing and using help authoring tools, , Adobe RoboHelp
  • Direct, hands-on experience with electronic documentation systems (TrackWise, Documentation, MS Word)
  • Direct, hands-on experience with deviation management systems
  • Must have experience in advanced root cause analysis tools (Fishbone, 5-Why, Brainstorming, FMEA, Process Mapping, Error-proofing)

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