Senior Manager, Internal Communications Job Description

Senior Manager, Internal Communications Job Description

4.5
177 votes for Senior Manager, Internal Communications
Senior manager, internal communications provides internal Communications support for additional internal communication projects, as directed by Head of Internal Communications & Engagement.

Senior Manager, Internal Communications Duties & Responsibilities

To write an effective senior manager, internal communications job description, begin by listing detailed duties, responsibilities and expectations. We have included senior manager, internal communications job description templates that you can modify and use.

Sample responsibilities for this position include:

Partner directly with Executive Team on all communication content, including but not limited to PowerPoint decks, speeches, website bios, organizational messages, quarterly results emails, All-Hands broadcasts, employee engagement events
Focus and tailor the content of each speech for maximum audience appeal and impact
Act as day to day contact to external communication agency
Execute the strategy and programs built to enhance the employees’ awareness & engagement of the company’s vision, strategy & programs
Manage the day to day timeline of internal/external communication plans for new joint ventures, acquisitions, and other business announcements
Create and monitor a master calendar to support the execution of the internal and external communications strategy
Establish a protocol for corporate brand tools, including new hire videos, recruitment tools, new business decks, and other employer branding or new business assets, etc
Oversee tracking and documentation of issues management process
Produce corporate leadership videos, including the CEO video or webcast
With HR, write global organizational announcements

Senior Manager, Internal Communications Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Manager, Internal Communications

List any licenses or certifications required by the position: ABC, APR

Education for Senior Manager, Internal Communications

Typically a job would require a certain level of education.

Employers hiring for the senior manager, internal communications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Journalism, Marketing, Business, English, Public Relations, Education, Communication, Mass Communications, Business/Administration

Skills for Senior Manager, Internal Communications

Desired skills for senior manager, internal communications include:

Change management and employee engagement strategies
Culture and engagement
Excel
Financial services industry and regulated businesses is highly
How to effectively measure and report back the impact of internal communications campaigns
Internal communications strategies and channels
MS-Office Suite
PowerPoint
Trends in internal communications
Word

Desired experience for senior manager, internal communications includes:

Provide support to Global leadership meetings in order to articulate and cascade key messages before, during and after the event
Organize internal communication events that connect senior leadership to employees in an informal but effective way
Create innovative communication tactics to introduce new programs, processes or information, to increase awareness and adoption of current business-driven programs to drive employee engagement and business results
Develop, manage, and implement communication plans to deliver key messages and optimize business results, based on audience needs
Develop and manage internal communications related to global programs and initiatives, aligned with business strategy and goals, with a specific responsibility for internal communications in Luxembourg
Provide advice and guidance to executives, while also being responsible for the day-to-day tactical work that is regularly required

Senior Manager, Internal Communications Examples

1

Senior Manager, Internal Communications Job Description

Job Description Example
Our growing company is looking for a senior manager, internal communications. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior manager, internal communications
  • Develop best practices and template approaches that can be shared across internal communication team members for optimal efficiency and impact
  • Produce content and updates in area of responsibility for the global and local intranets and RBCnet including feature and news, ensuring a vibrant and frequent turnover of compelling stories
  • Functions as secretariat to CSR meetings with volunteers, management, community partners and others
  • Managing vendors and procurement for efficient cost management and entrenching our commitment to engaging SEs as our suppliers
  • Drive and support the execution of related events that will involve internal and external partners
  • Coordinate and track regional success metrics and KPIs for management reporting
  • Assist in the management of administration and finance logistics for CSR activities and related vendor appointments and fund disbursements
  • Engage regional colleagues actively to support the successful delivery of CSR agenda and achieving regional CSR milestones
  • Other support activities as needed for the Foundation/CSR team and related events
  • Conceptualise and execute internal communications initiatives that inform and engage internal stakeholders, with an emphasis on new channels/medium such as online/gamification/social
Qualifications for senior manager, internal communications
  • Ability to write quickly
  • Proven ability to develop and execute big picture, global internal communications strategies and roll up your sleeve attitude to get the job done
  • Experience with recruiting, retaining, motivating and mentoring a high-performing cross-cultural team of professionals globally
  • College degree in communications or similar discipline
  • Experience in overseeing online platforms including intranet and social media preferred
  • Originate and edit articles for publication on internal communications channels
2

Senior Manager, Internal Communications Job Description

Job Description Example
Our growing company is looking for a senior manager, internal communications. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior manager, internal communications
  • Develop impactful and strategic communication plans, key messages and material that helps inform, educate, engage and encourage employees to contribute to strategic priorities
  • Direct and approve and have oversight of writing, production and distribution of employee communications materials
  • Collaborate and work in close partnership with the Strategy team to develop content and design for intranet and Connect sites
  • Provide exceptional communications counsel and support to executive leaders
  • Proactively assess communications effectiveness for the purpose of continual improvement
  • Manage the company’s internal communications strategy that is designed to inspire employees and enrich the overall culture, vision and values
  • Serve as the Site Communications Lead for the AstraZeneca/MedImmune Gaithersburg campus, which is one of AstraZeneca’s three strategic hubs (40%)
  • Report regularly on progress against business plans and objectives
  • Working closely with Sr
  • Evolve the client discussion program to include an expanded bench of subject matter experts – associate directors, senior managers
Qualifications for senior manager, internal communications
  • Must be able to work independently in a lean team, with minimal supervision
  • Must be comfortable in a fast-paced environment that has demanding deadlines and dynamic conditions, without compromising social impact
  • University degree in (business) communications or organizational development with exceptional writing and presentation skills
  • Experience working in an international matrix organization and comfortable with building relationships with key internal stakeholders across the company
  • 10+ years’ experience in internal communications and/or change communications with a strong business acumen
  • Understanding of new internal communications techniques and technologies, internal social engagement platforms and the ability to translate these into locally relevant engagement opportunities
3

Senior Manager, Internal Communications Job Description

Job Description Example
Our company is searching for experienced candidates for the position of senior manager, internal communications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior manager, internal communications
  • Establish company best practices and tools for internal communications and regularly research new approaches and industry best practices
  • Formalize employee outreach programs to ensure content and employee engagement programs remain fun, unexpected, insightful and relevant
  • Collaborate with Global HR, Brand and Creative Services, Global People Development and Talent Acquisition teams to support broad-based employee- and manager-engagement programs
  • Lead the planning and execution of internal communications and activities that will positively position the critical care business with employees inside and out of the business unit
  • Conceptualize, write, edit and manage compelling content for global audiences
  • Create memorable, engaging communications programs to drive awareness of key initiatives and inspire employees to take action
  • Oversee end-to-end planning and execution of town halls, monthly management meetings, webcasts and other internal events including the development of content (agenda, presentation materials, executive remarks)
  • Manages Intranet site, communication boards, and the timely and professional execution of internal communication strategies to ensure employees are aware of key events, people moves
  • Supporting communications for the CEO including, but not limited to, weekly CEO updates, CEO Town Halls, CEO leadership calls, and CEO videos
  • Developing and implementing an internal communications strategy in conjunction with senior leadership that supports our strategic priorities and achievement of our transformation objectives
Qualifications for senior manager, internal communications
  • Minimum of 12+ years communications experience with at least 5 years of experience supporting communications for a senior technology executive
  • Strong business acumen, including the ability to understand and relay complex information about market trends, technology and financial performance
  • Experience pitching story ideas to media outlets and securing keynote speaking opportunities for senior executives
  • Minimum 8-10+ years progressive experience in corporate or employee communications, with an emphasis on project management, change management and employee engagement initiatives
  • Knowledge of communication and leadership – communication competencies, the role of leaders etc
  • 4-year bachelor's degree in Communications or related major
4

Senior Manager, Internal Communications Job Description

Job Description Example
Our company is looking for a senior manager, internal communications. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior manager, internal communications
  • Developing standard communications, such as quarterly updates and organizational announcements, as needed
  • Understanding business priorities and financial implications, and translating these effectively to the organization so that they are well understood
  • Partnering with Marketing and Investor Relations to ensure consistent communications for team members, customers and shareholders (“One Voice”)
  • Ensuring that communications are culturally relevant and appropriate across the geographies in which we operate
  • Managing the translation of written communications, as needed, to ensure global understanding of key messages
  • Preparing an internal communication response to crisis situations which could affect team members’ perceptions of the company
  • Acting as the acknowledged Subject Matter Expert (SME) on communications in the organization
  • Build the relevant messaging channels and drive convergence to these channels
  • Leverage the appropriate tools/channels, audience-specific copy, and any relevant supporting materials to maximize impact of all communications
  • Establish and maintain a general standard for messaging/internal communications, target groups, and distribution channels to ensure that relevant audiences are reached and the Service organization is aligned
Qualifications for senior manager, internal communications
  • Define the country internal communication strategy and plan, aligned on the global internal communication stakes
  • Aligned with the business strategy, priorities and country challenges
  • Acting as a translator of the strategy for all audiences in the country, checking the understanding with feedback loops and bottom-up communication
  • Design and animate the Country President’s communication towards all employees in the country, including those in the plants and the ones in acquired companies when any
  • Support the change and the business transformations,analysing their impact on people and designing the appropriate communication plan and actions to support the change management
  • Design and implement, given the case, the crisis communication plan for the country, aligned with the corporate process and guidelines
5

Senior Manager, Internal Communications Job Description

Job Description Example
Our innovative and growing company is looking for a senior manager, internal communications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior manager, internal communications
  • Manage content across multiple enterprise channels that engages employees and helps forward our communications goals
  • Support large-scale employee events managed by the internal communications team
  • Partner with various business groups and/or corporate functions to develop communications plans, messaging, other support materials
  • Build relationships with key stakeholders across the company to support communications plans and projects
  • Stay on top of new industry trends in employee communications to help advance our work
  • Minimum of 8 years relevant experience developing compelling, innovative and engaging employee communications campaigns and content
  • Strong writer and storyteller
  • Knowledge of and experience working with digital media (intranets, video, social media, mobile)
  • Ability to work as an independent, self-starter with urgency and a results-oriented mindset
  • Ability to proactively address challenges and recommend innovative solutions to the team
Qualifications for senior manager, internal communications
  • Bring support to the Zone President and leadership team
  • Align and mutualise practices, increase collaboration among people in charge of IC in countries
  • Foster cross-fertilization among countries
  • Raise the overall level of competencies
  • Contribute to the animation of zone projects
  • Experience in the technology industry preferred human resources

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates