Internal Communications Job Description

Internal Communications Job Description

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Internal communications provides samples of strong (AP Style) writing skills, which exhibit the ability to develop clear, concise messages.

Internal Communications Duties & Responsibilities

To write an effective internal communications job description, begin by listing detailed duties, responsibilities and expectations. We have included internal communications job description templates that you can modify and use.

Sample responsibilities for this position include:

Partner with all internal departments to direct, create and publish content to the company's corporate intranet site, ensuring that it is current and engaging
Manage all internal campaigns and needed firm-wide communications both on and off the website and keep employees apprised of marketing efforts, branding initiatives
Partner with Writing Team, Creative Services, IT and Compliance as needed for various communication inputs and formats
Assist in the development, creation and design of corporate communications elements (brochures, videos, pamphlets, ) to convey current operations and corporate culture
Create and execute integrated internal communications and change management plans for the organization and its leadership
Drive internal communications best-practice research, analysis of monthly internal communications analytics, to formulate recommendations on improvements to the internal communications program
Assist with enhancing and executing a global internal communications strategy and program, including ongoing assessment and measurement
Support larger corporate communications and Firm initiatives, as needed
Create, build and leverage sustainable innovative communications platforms that cultivate meaningful two-way dialogue across the organization
Support the development of robust global communications programs for business critical initiatives including but not limited to Corporate Reputation, Corporate Strategy, Compass, Organizational Alignment, Cost Savings programs, new broad-based capability launches and key business updates

Internal Communications Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Internal Communications

List any licenses or certifications required by the position: ABC, APR, GRI, PMP, PROSCI, GCIC, SCP, SHRM, SPHR, MBA

Education for Internal Communications

Typically a job would require a certain level of education.

Employers hiring for the internal communications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Journalism, Marketing, English, Public Relations, Business, Communication, Education, Writing, Management

Skills for Internal Communications

Desired skills for internal communications include:

PowerPoint
Photoshop
Excel
Word
InDesign
AP style
Illustrator
Microsoft Office
Adobe Creative Suite

Desired experience for internal communications includes:

Previous work experience in the financial services industry preferred
Commitment to quality, sense of urgency, and ability to thrive in under pressure
A self-starter who has the ability to prioritize duties among multiple concurrent projects
Flexibility, outstanding organizational skills, and a creative approach to problem solving
A clear understanding of client service and professionalism
Proficient in Adobe Suite including Premiere Pro and ability to perform turnkey edits from shooting to post production

Internal Communications Examples

1

Internal Communications Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of internal communications. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for internal communications
  • Work with Internal Communications team and internal partners to write, edit, proofread and produce a variety of internal communications for numerous channels, including broadcast email, intranet site development and maintenance, Sharepoint site support, and other digital and print messaging and communication tactics directed at an internal audience
  • Tactically support strategic communication plans for internal partners and executives, as needed
  • Provide daily tactical support for projects and programs led by the Commercial Banking Communications team and provide project management assistance for a variety of internal messaging strategies and tactics
  • Collaborate on and support the development of internal content production processes and workflows to deliver high-quality messaging in an efficient and effective way
  • Serve as liaison with the various functional areas of Commercial Banking Marketing to ensure projects are completed in a timely and efficient manner while engaging all required stakeholders
  • Quickly absorb and emulate the style and voice of the Commercial Banking business in all written communications, adhering to the business's style guide and assist internal communications colleagues with updating and maintaining it
  • Quickly absorb formatting and look/feel for internal communications to ensure consistency across all communications touchpoints
  • Serve as a brand ambassador for Commercial Banking and offer support and guidance for our internal partners in their messaging and communications initiatives
  • Produce innovative content that inspires employees to create a world of belonging anywhere and to apply our Core Values to their daily work
  • Build a regional comms strategy to provide insight and transparency
Qualifications for internal communications
  • Bachelor’s Degree in Communications, English, or Journalism preferred
  • Experience with multiple traditional and non-traditional channel communications
  • Excellent technical skills, illustrating professional expertise with social media technologies and advanced knowledge of various social tools
  • Proven experience with building out scalable marketing campaigns
  • Proficiency in MSFT Office including PPT is required
  • At least six years of writing experience – preferably with experience in the financial services sector
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Internal Communications Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of internal communications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for internal communications
  • Assist in developing, contributing to and executing a comprehensive strategic communication plan to support the IT Risk CoG’s strategic objectives
  • Provide strategic advice and counsel to team leaders supporting their efforts to bring meaning of IT Risk to 1st line of defence business partners
  • Attend and participate in various IT Risk/project meetings to ensure awareness of communication needs across IT Risk CoG
  • Create/write highly effective and engaging education and training content aligned to strategic initiatives and facilitate execution of all tactics related to delivery of education/training initiatives
  • Assist in writing of Security content within the Privacy & Security website and manage information to ensure content is kept up-to-date and site reflects changing requirements
  • Define communication KPIs and measure/track performance of various IT Risk CoG initiatives
  • Interface with individuals in own department, contacts within the organization, external customers
  • Lead the development and execution of end-to-end project plans for leadership meetings and employee town halls
  • Partner with the Director of Employee Communications to identify, prioritize and develop a high-impact internal communications strategy that includes plans and tactics, guidance on timing and distribution
  • Execution of enterprise-wide internal communications programs and projects to connect employees to the business strategy to grow the business in U.S. and international markets and to engage employees in an innovative, rewarding culture
Qualifications for internal communications
  • Demonstrate a proven ability to work independently and as part of a team, and to balance a workload of multiple assignments for various parties in a fast-paced environment
  • Experience in crafting social media content for Twitter and LinkedIn is desired, as is familiarity with video production
  • Bachelor’s degree, preferably in Communications, Marketing, Journalism, Public Relations, or similar field
  • 7-10 years of communications experience, ideally in a corporate or agency setting and focused on employee engagement
  • Experience in navigating complex organizations, working with senior executives, and developing strategies to communicate with multi-site employees preferred
  • Proven track record of leading innovative and effective internal comms teams
3

Internal Communications Job Description

Job Description Example
Our company is hiring for an internal communications. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for internal communications
  • Leverage internal digital and social media channels traditional tools
  • Assist in the development and execution of a comprehensive organizational communications program for IIS
  • Design and implement employee communication strategies that improve consistency, reliability and usability of information delivered to employees, including a large population of remote employees with limited access to offices or electronic media
  • To lead the development and delivery of an internal communication strategy to engage and keep staff across our sites updated and on board with service developments and changes
  • Work closely with the MD, senior management team and service leads in order to understand business priorities, challenges and changes, and translate these into communication campaigns that are understood by all our staff
  • Manage the internal campaigns and news, ensuring important projects and information are communicated to all employees
  • Create compelling content in order to engage employees about the progress, priorities and changes
  • Help ensure all staff across our sites have access to the information they need to do their roles
  • Help reset the culture and ensure our people feel connected, motivated and understand their contribution to the success of the programme
  • Work closely with the rest of the communications team, to ensure all activities and messages are aligned with the overall transformation programme’s communications strategy/ messaging
Qualifications for internal communications
  • Finger on the pulse of communication tools, resources and trends -- you know how to effectively leverage a toolkit appropriate for a fast-growing global tech company
  • Experience with growing a company from 1,000 to 10,000+ employees
  • Experience guiding a company through the public offering process is a huge plus, but not required
  • Extremely creative -- experience in other fields is a plus
  • Proactive team leader with strong customer service orientation, excellent attention to detail and follow through
  • Possess strong sense of urgency in driving projects to completion
4

Internal Communications Job Description

Job Description Example
Our growing company is looking to fill the role of internal communications. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for internal communications
  • Responsible for working with internal clients to create strategic messages that achieve desired communication goals
  • Work with Editorial Director to create original employee content delivered via intranet or social media
  • Partners with our Brand Experience team to develop written communication with design elements and photography when appropriate for environmental branding, trade advertising and other needs
  • Must have flexible writing style to adjust tone to message and content (editorial and feature writing capabilities) for different mediums including intranet, social media and video
  • Part of a virtual team supporting the business to deliver employee experience messages in line with our business priorities HR, IS, HSES, Culture and Values etc
  • Write, edit and deliver internal communications, coordinating with internal and external resources as needed
  • Develop and manage global internal communications, including C-suite communications, such as videos, presentations and the annual leadership meeting, other internal communications tools, such as the global intranet
  • Develop approach to track effectiveness of communications in maximizing focus and engagement, and adjust programs where necessary
  • Oversee overall editorial calendar for the company intranet write and edit the daily news
  • Produce communication plans, emails, newsletters, articles, digital signage, social media and web postings, speaking points and training materials
Qualifications for internal communications
  • University degree in communications or equivalent experience
  • Business and/or leadership education is a merit
  • Technical understanding is a merit
  • Basic creative design skills
  • Minimum of 10 years of related work experience in corporate communications and/or public relations required
  • Three to four years of internal communications or executive communications writing experience required
5

Internal Communications Job Description

Job Description Example
Our company is growing rapidly and is hiring for an internal communications. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for internal communications
  • Manage and execute high impact employee events
  • Refine core messaging to ensure organizational consistency, alignment and compliance in all aspects of communication including development, organizing and dissemination of internal and external messages
  • Support the communication and promotion of the annual engagement survey, cascading the results and ensuring actions are taken
  • Assists in the development and execution of internal communications plans for the Internal Communications team, which support our internal brand, company objectives and engage associates
  • Regularly consult with internal client on projects ranging from day-to-day communication needs, major launches to sustaining long-term initiatives
  • Collaborate with Internal Communications team to build creative and comprehensive communication solutions and launch communication plans based on the communication calendar
  • Monitor, measure and report on the effectiveness of internal communication vehicles
  • Work with external partners to support internal communication and brand needs
  • Responsible for keeping the editorial calendar fully up-to-date
  • Manage internal communications (newsletters, memos )
Qualifications for internal communications
  • Extremely approachable - your door is open to ALL employees
  • Experience in branding and campaign experience a plus
  • Must possess exceptional writing skills, attention to detail, ability to adapt style for different channels, ability to proof and edit, effective verbal communication skills, and overall confident and competent presence
  • Previous experience in a large, matrixed corporate environment with a diverse set of internal and external stakeholders
  • Strong communications skills, with seasoned editorial judgment
  • Excellent project and change management skills and follow-up

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