Internal Communications Manager Job Description

Internal Communications Manager Job Description

193 votes for Internal Communications Manager
Internal communications manager provides advanced proofreading and editing support with an emphasis on AP Style.

Internal Communications Manager Duties & Responsibilities

To write an effective internal communications manager job description, begin by listing detailed duties, responsibilities and expectations. We have included internal communications manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage execution around internal leadership transitions and changes in close collaboration with HR
Establish user and engagement metrics, and make appropriate recommendations for how to meet or exceed goals
Collaborate with the multimedia team to develop innovative content and tools (videos, podcasts, blogs, ) for the intranet that will help inform, engage and excite employees
Support the Corporate Communications team as necessary on ad-hoc projects and high-profile company meetings, special events
Explore “What’s Next” communication platforms to consider as part of our internal communications mix (video, social, other)
Measure and continually improve strategy to drive engagement across internal channels
Measure effectiveness + engagement through surveys, focus groups and metrics to evolve the internal communication strategy, driving 360 degree feedback
Build partnerships with key internal stakeholders
Oversee all day-to-day internal communication platforms such as Town Halls and other live events, company-wide emails from leadership and longer-term projects
Provide counsel and service to approximately half the Group Executive Operations' direct reports, eg

Internal Communications Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Internal Communications Manager

List any licenses or certifications required by the position: GRI, ABC, APR, GOLD

Education for Internal Communications Manager

Typically a job would require a certain level of education.

Employers hiring for the internal communications manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Journalism, Marketing, Public Relations, English, Business, Communication, Education, Graduate, Corporate Communications

Skills for Internal Communications Manager

Desired skills for internal communications manager include:

Adobe Creative Suite with an emphasis on Photoshop
Microsoft applications
AP style
Best practices

Desired experience for internal communications manager includes:

Ability to create and translate editorial content into a visually appealing finished product, with graphic and multimedia components as needed
Excellent verbal and written communication skills, able to create compelling messaging for a variety of audiences and channels
Able to work as part of a team, and work on own initiative
Energetic and delivery focussed
Creative and ideas oriented
Good project and time management skills, able to support multiple projects autonomously

Internal Communications Manager Examples


Internal Communications Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of internal communications manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for internal communications manager
  • Develops approach to editorial planning, news gathering and reporting that is balanced and representative of the total organization and supports corporate-wide message alignment
  • Adheres to editorial standards of news and feature article writing that a) cites and quotes sources
  • Develops and implements a production/posting process that is efficient and accommodates sufficient time for quality writing, review, revision and approval of content
  • Develops approach for measuring results
  • Develop an internal communications strategy for US Tower and align with individual departments’ communications agendas, working with the executive team, Human Resources and departmental managers
  • Create key communication and presentation materials for the Division President and the executive team ensuring quality writing that captures the leaders’ tone of voice and is tailored to each audience
  • Ensure the planning, development, and execution of executive communications are consistent with internal standards and communication strategy, support business priorities and objectives, and align with the Company's values and goals
  • Act as an advisor and thought leader for managers on the use of effective internal communications
  • Ensures initiatives focus on engaging employees on the organization’s operational, business, brand, and strategic priority initiatives
  • Serve as point person for identifying initiatives, activities, and achievements to be shared internally
Qualifications for internal communications manager
  • Communications experience essential
  • Ability to work autonomously in a fast-paced, high-growth environment, and also work collaboratively on a team
  • Ability to work with people across job functions (tech and non-tech)
  • Strong editing, problem solving, project management and interpersonal skills
  • This individual reports to the Director/Senior Director of Enterprise Communications
  • Minimum bachelor’s degree in Communications, English, or other (post-graduate or professional degrees a plus)

Internal Communications Manager Job Description

Job Description Example
Our growing company is looking to fill the role of internal communications manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal communications manager
  • Proven history of developing successful multi-channel, global internal communications programs
  • Experience in managing core and virtual teams that include speech writers, graphics designers, consultants and agencies
  • Past record of successfully driving programs with tight deadlines
  • Expertise in multi-tasking, prioritizing, and succeeding in a fast-paced, dynamic environment
  • Communication planning, including experience with current web practices, supporting technologies, digital media (including social media and viral messaging)
  • Exceptional research, writing and editing, and in particular, the ability to write in different styles to reflect the nature of the stakeholder, audience and message
  • Strong project management skills, and the ability to execute programs with speed, accuracy and efficiency
  • Creative thinker, with a desire and ability to look for better ways to approach issues and situations
  • Compelling storyteller
  • Uncompromising commitment to quality and details
Qualifications for internal communications manager
  • Communications experience in a midsize to large corporate setting preferred
  • Must have strong verbal communication skills and interpersonal skills
  • Willingness to take direction and feedback
  • Self-motivated, with an appetite for working entrepreneurially and a track record as self-starter
  • Strong team orientation, with a strong sense of commitment to team members and clients
  • Skilled in cross-cultural communication

Internal Communications Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of internal communications manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for internal communications manager
  • Represents the Corporate Engagement (CORE) Team internationally
  • Works daily with the Director, Internal Communications, to oversee the planning, development, execution and evaluation of global campaigns including worldwide premieres for our linear and digital content and corporate campaigns including information security, HR, and Discovery Alerts
  • Assists Director with the planning and execution of corporate internal events including Town Halls, Innovation Awards, Creative Speaker Series, Competitive Edge events
  • Identifies and develops opportunities to share corporate culture across all regions by working with local communications teams and engaging senior leadership
  • Partners with Internal Communications Manager in US to publish articles on the One Discovery Portal, provide reporting metrics as needed, and send global emails to the workforce
  • Supports the preparedness team by training in emergency response protocols, participating in planning meetings and simulations, and communicating with the workforce during emergency situations
  • Executes events onsite and travels to offices as needed to provide support to local teams with logistics, webcast, catering and audio-visual needs
  • Assists the Senior Director of Internal Communications (based in London) on key International-wide projects
  • Manage change management and organizational communications initiatives
  • Develop and manage editorial calendar and content
Qualifications for internal communications manager
  • Is comfortable working with executive leaders and familiar with time constraints and styles of communication to employees
  • Lead the development & implementation of internal communications strategies and tools
  • Excellent verbal and written communication skills, experienced with a variety of formats, including web content, video scripts, feature articles
  • Highly creative writer experienced in crafting compelling messaging and narratives
  • Communications Mastery
  • Strategic Counsel

Internal Communications Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of internal communications manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for internal communications manager
  • Enhances consistency and effectiveness by providing communications tools and templates (e.g., editorial and branding guidelines, PowerPoint templates)
  • Drive an intranet strategy and build a comprehensive destination for Analytics and Treatment information, including newsletters, organizational announcements, webcast presentations
  • Seven to 10 years of communications experience, most recently in the employee communications capacity, preferably for a global company
  • Previous experience as a communications manager supporting employee communications
  • Develop, write, and edit communications for senior executives, including organizational and product narratives, speeches, emails, articles and slide presentations
  • Implement internal communications plans, announcements, presentations, talking points, Q&As in support of strategic objectives
  • Manage the collation and accurate delivery of a range of internal communication materials to depots and central support staff on a weekly and periodical basis updating on product and marketing communications activity
  • Manage updates and implement the business continuity plan
  • Management and implementation of the Staff Sales process including budget management with regular reporting
  • All H&S checks are documented and stored in line with company guidelines and legal requirements
Qualifications for internal communications manager
  • Experience using Photoshop and other design tools
  • Strong event background including researching, planning and executing events either on-site or remotely
  • Experience of working in an international, matrixed organization
  • Interest in knowing or learning enterprise technology platforms
  • Designing, writing and editing compelling communications materials
  • Must have 5+ years’ experience in corporate communications or at a public relations agency

Internal Communications Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of internal communications manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for internal communications manager
  • Liaison with the WW JJV Communications Team and cross-functionally with Commercial, Research and Development, Human Resources, Supply Chain and Quality, to formulate a holistic story and internal communications plan with an emphasis on driving employee outcomes and performance
  • Provide strategic internal communications counsel and support during times of opportunity
  • Collaborate with Sector (both Consumer and Medical Device) and Corporate HQ (New Brunswick) colleagues as it relates to larger enterprise-wide communications opportunities
  • Activate and coordinate Audible’s internal speaker series, which brings inspiring leaders and thinkers to the Audible stage, help support other internal employee events and campaigns
  • Develop and drive proactive communications efforts and programming
  • Strategic Business Communications –Develop and implement strategic business communications to internal stakeholders
  • Project manage multi-faceted internal communications campaigns, including driving projects to reach all audiences, serving as liaison to all departments involved, and keeping projects deadline and achieving goals
  • Serve as a primary writer and for major department driven publications and major company award applications
  • Write and design content for employee emails and company intranet
  • Draft scripts for internal communications video productions
Qualifications for internal communications manager
  • Excellent knowledge of employee communications and engagement
  • Must be able to work collaboratively and implement plans through a matrix of local communication and change leads, champion networks
  • 3-5 years’ experience in corporate/agency internal communications with a proven track record of managing major internal communication campaigns
  • Superior writing and editing skills with an ability to simplify concepts and tailor messaging for specific audiences
  • Strong design and graphics skills
  • A high degree of professionalism and strong interpersonal skills including the ability to interact effectively across all levels of the organization

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