Internal Client Services Job Description
Internal client services
provides onsite installation, repair and maintenance services for the entire suite of Polycom hardware and software applications.
Internal Client Services Duties & Responsibilities
To write an effective internal client services job description, begin by listing detailed duties, responsibilities and expectations. We have included internal client services job description templates that you can modify and use.
Sample responsibilities for this position include:
Monitor and test system performance
Partner with the Senior Manager and Media Relations team to deliver crisis/issues communication plans to targeted internal stakeholders and audiences
Responsible for the smooth running of P&P operations including recording and managing people movements, reporting and general operational support for your business groups
WH&S injury and case management
Manage intermediate Employment Relations cases autonomously
Involvement in a range of initiatives as we execute on our people strategy, including embedding our new performance management approach, embedding our new recognition program and driving business to embrace an agile, inclusive and purposeful culture
Communications as part of the rollout and change management activities associated with firm-wide or Business Unit initiatives/projects
Implementation and management of life-cycle programs such as remuneration reviews, talent identification and programs
HR reporting – assisting with the collation and delivery of data including analysing the data and providing observations and insights into the story behind the data
Work closely with P&P teams in the regions on ICS people priorities/issues
Internal Client Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Internal Client Services
List any licenses or certifications required by the position: PRINCE, PMI, ISEB, ITIL, AWS, OS, UNIX, RE
Education for Internal Client Services
Typically a job would require a certain level of education.
Employers hiring for the internal client services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Accounting, Finance, Business, Education, Marketing, Computer Science, Management, Business/Management, Communications, Human Resources
Skills for Internal Client Services
Desired skills for internal client services include:
Specific functional area
IT infrastructure and applications
Microsoft Office suite and operating system
Networks
Work processes related to the role
Data analysis and project management
Human Resources
Installation and maintenance of computers
Agile software development tools and methodologies
Bank services and products
Desired experience for internal client services includes:
Secondment system administrating, data entry and maintenance
Assistance functions in Expat & Mobility area
Should be a ‘Senior Associate’ or with the Firm for at least 2 years from any function audit, tax consulting, FAS, ERS
The opportunity to work with a diverse range of business groups
Responsibility for the completion of the statutory accounts of a number of UK subsidiaries prepared under FRS102
Supporting the Swiss finance team in the preparation of the Swiss subsidiary accounts prepared under Swiss GAAP
Internal Client Services Examples
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Internal Client Services Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of internal client services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal client services
- Collation and review of financial information to be provided to our external auditors, BDO
- Supporting the team around the review and implementation of an updated Sap system
- Providing support on the accounting for acquisitions, re-organisations and other transactions and other ad-hoc projects
- Driving employees on requests
- Performing assignments of various departments (obtaining and executing documents and shipments under a POA)
- Monitoring the technical state of the car fleet
- Editing documents in Adobe Acrobat (changing pages and contents of the pages, reducing size of the documents, protecting files from editing and/or printing)
- Developing, designing and formatting schemes in MS Visio (as advantage)
- Engaging suppliers and vendors to fix issues and provide solutions
- Review financial statements monthly for assigned client programs
Qualifications for internal client services
- Good financial accounts technical knowledge and understanding particularly around IFRS and FRS102 requirements
- Strong technical and analytical skills with an ability to work accurately under pressure
- A high degree of computer literacy and good spreadsheet skills
- The ability to work as part of a team being able to work on own initiative when required
- Clear communication skills, with the ability to develop effective relationships with at all levels within the Firm
- A proactive hands-on approach and a "can do" attitude
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Internal Client Services Job Description
Job Description Example
Our company is searching for experienced candidates for the position of internal client services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal client services
- Ensuring the safe and efficient maintenance of the building and all associated equipment
- Working closely with trusted suppliers supporting the Cambridge office
- Deliver monthly management information for all areas of operations in line with KPI’s and SLA’s
- Checking monthly financial reporting, noting any discrepancies and monitoring costs against budget
- Taking ownership of Health and Safety compliance for the office
- Corresponding with Landlord agencies on building and repair issues
- Attending required Landlord Tenant’s meetings
- Working with the wider delivery team to ensure a consistent approach to training
- Liaising with key stakeholders to identify, scope, develop and deliver training meeting their requirements
- Focussing on delivering a blended learning solution where possible and appropriate
Qualifications for internal client services
- Working closely with other disciplines (UX, Design, Engineering, QA)
- Having a solid understanding of cross-browser/platform issues and code solutions
- 2+ years of experience building modern apps/sites in a professional environment
- At least two years working with JavaScript, jQuery, and AJAX
- At least one year of experience with server-side scripting languages (PHP, Python, Ruby)
- Comfortable with version control
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Internal Client Services Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of internal client services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for internal client services
- Delivering inductions when required
- Developing and maintaining own technical skills to ensure delivery is on-point and in line with new technology and the standards the delivery team adhere to
- Working with the Content Team and our Key Stakeholders to develop material which is on-brand, tracked for revisions and changes, maintained on our portal supporting blended learning approaches and engaging training methodologies for delivery
- Supporting the South West and Wales Clients & Markets Lead in developing and implementing regional strategies
- Working closely with the leadership team to provide guidance and advise on best practice relationship management and business development
- Collaborating with marketing resources to enable optimal brand positioning and consistency
- Assisting Partners and senior leadership team with bid preparations
- Reporting on local market intelligence, including competitor activity and local growth industry areas
- Manage, or support the management and delivery of strategic HR calendar and non-calendar HR projects and activities
- Consult with and manage stakeholders, providing guidance on HR matters aligned to the project
Qualifications for internal client services
- Experience in administering a LAMP-based server
- Ability to learn and be open to new perspectives
- Advanced user of Microsoft programs (Word, Excel, Power Point)
- Participation in all phases of SAP implementation projects in FI area
- Support of SAP FI-GL, FI-AR, FI-AP, FI-TR modules according to User Requests and Incident Management processes
- Participation in the development of the same functionality according to Change Management processes
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Internal Client Services Job Description
Job Description Example
Our company is looking for an internal client services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal client services
- Coach other team members in HR skills and effective planning and project management
- Recognise and flag issues on project planning and implementation
- Support the Senior Manager in gaining stakeholder buy-in and implementing actions to execute against targets and plans
- Ensure project documentation is completed in a timely and accurate manner, involving relevant stakeholders
- Help ensure a consistent approach across service lines whilst understanding and recognising potential difference and commercial impact in business challenges and solutions
- Analyse and interpret data to create meaningful insights supporting project delivery
- Utilise metrics to add value to business decisions, understanding trends and making recommendations to the business
- Look for process improvements during and after the completion of the project
- Manage complex case escalations from the HR Advisory Services team which require a higher level of HR experience and/or business contact
- Potentially act as line/performance manager for PS Consultant
Qualifications for internal client services
- Development of functional and technical specification of SAP FI functions for other consultants and programmers
- Compilation of relevant documentation (conceptual design, configuration manuals, test scripts, user manuals)
- Develop strong long-term relationships and become recognized as a trusted business advisor with the internal client
- Lead & supervise team of 9 people
- Manage delivery of major projects and programmes, including leading the design and development of a programme or project initiative such as HR strategy, HR operations, shared services, HR processes
- Interaction with a wide variety of colleagues (written, oral and using proprietary software)
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Internal Client Services Job Description
Job Description Example
Our company is looking to fill the role of internal client services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal client services
- Reviewing of supporting documentation and requesting additional documentation if required
- Providing advice to partners, directors and managers on how to treat the VAT on their assignments
- Liaise complex matters with VAT department
- Ensuring that all supporting documentation are kept for audit purposes
- Approving of billing instructions on SAP
- Communicating and training of BUA’s to follow correct procedures and send correct documentation with requests
- Creation, production and maintenance of financial project reporting
- Processing month end closures
- Variance analysis and interpretation
- Annual planning and projection of costs
Qualifications for internal client services
- Research and analysis of information
- Consulting colleagues on policies and procedures the available information sources
- Future additional responsibilities based on the individual's and group's needs
- Big 4 audit or other well recognized audit Firm
- Collaborative and team oriented firm
- Risk management, independence