Senior IT Manager Job Description

Senior IT Manager Job Description

186 votes for Senior IT Manager
Senior IT manager provides guidance and vision throughout the entire software development life cycle including requirements, development, configuration management, testing and deployment.

Senior IT Manager Duties & Responsibilities

To write an effective senior IT manager job description, begin by listing detailed duties, responsibilities and expectations. We have included senior IT manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Maximize employee performance and talent of Audit personnel
Of programs or sub-functions in accordance with policies and procedures
Define, own and maintain Enterprise Dev Ops Repository and collaboration Tools, issue resolution, delivery and implementation communication for leverage by all TDBG segments
Define, own and maintain functional and performance testing tools, issue resolution, delivery and implementation communication for leverage by all TDBG segments
Responsible for enterprise tool selection and evaluation in coordination with segment representatives and IT 3.0 architecture standards
Responsible for establishing and maintaining relationships with segment test managers, project managers and development teams to understand tooling needs, and communicate tooling capabilities
Produce and continually communicate a Tooling Release Dashboard
Implement and mature Test Data environments and Management principles in non-production environments to support tool implementations and upgrades
Effectively administer, manage and operate tooling platforms and environments to meet TDBG needs
Develop IT talent for Enterprise Delivery Tools including actionable development and succession plans

Senior IT Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior IT Manager

List any licenses or certifications required by the position: PMP, CISA, ITIL, CISSP, PMI, CPA, SW, CIA, SAFE, CISM

Education for Senior IT Manager

Typically a job would require a certain level of education.

Employers hiring for the senior IT manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Engineering, Technical, Education, Information Technology, Information Systems, Project Management, Management, Science

Skills for Senior IT Manager

Desired skills for senior IT manager include:

Software development life cycle and project management life cycles
SDM an asset
SQL scripting
Trends in technology and opportunities in healthcare
Agile Development
Management reporting

Desired experience for senior IT manager includes:

Possesses expertise in project management methodologies, tools and techniques
A high level of integrity, earning the respect and trust of his/her peer group and employees
Audit/Risk Management background with a focus on Technology is an asset
Knowledge of approaches, tools and techniques for justifying a project, equipment or staffing expenditures by identifying cost, benefits, opportunities and threats
Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with organization’s business needs and architectural principles
Good understanding of core business processes across the following business functions

Senior IT Manager Examples


Senior IT Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a senior IT manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior IT manager
  • The ability to develop, implement and maintain Chemistry IT processes for service request fulfillment and problem management, develop, analyze and report on metrics from the IT service management system
  • Competence in creating, delivering and communicating service management training end user training for ITSM tools
  • Ability to strengthen and enhance customer satisfaction through timely and efficient processing of requests
  • Protect and improve team cohesion – build cross-functional skills necessary for the team to really own the products they build for our customers
  • Operate within sustainable limits that support high quality, high value results
  • Leverage necessary engineering practices to support business velocity and quality demand (continuous integration, test driven development, pairing)
  • Provide a stable, consistent view of team activities and resources –key metrics for continuous improvement
  • Develop, justify and execute against budgets aligned with product strategy
  • Remote) People management
  • Motivate and develop associates and formulate annual goals for team members
Qualifications for senior IT manager
  • Working knowledge of primary Bank business areas (eg
  • Ability to oversee a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Specialists, and/or Project Managers) in an integrator role, covering end-to-end delivery of complex projects, system enhancements / applications and/or application or service management
  • Experience with vendor management and commercial off the shelf products
  • At least five years' experience in the delivery and development of BPM applications
  • Experience in working in IT for Projects, Supply Chain, and Fabrication/Construction functions
  • Experience in working in Global / Cross-functional matrix environment

Senior IT Manager Job Description

Job Description Example
Our company is hiring for a senior IT manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior IT manager
  • Drive improvements to the PPM discipline within IT, agnostic of development methodologies in use
  • Participate in automation efforts to improve productivity & cycle time for testing for each release
  • Interface with QA /development/product/program managers located in the US and Bangalore to understand release deliverables
  • Manage, develop and build a cross functional team of talented QA engineers by being hands on and striving for high test coverage
  • Ensure that the QA team has adequate resources in terms of hardware, skills & tools knowledge, to be successful
  • Define, organize, manage, and lead multiple project implementations in a fast-paced IT environment across multiple functional teams
  • Collaborate effectively with IT Business Engagement leads, technical teams, business partners and vendors to plan, execute and deliver within budget and on time
  • Provide oversight and direction to implementation team to ensure the deployment meets project requirements and business outcomes
  • Support governance initiatives and drive executive stakeholder communications and meetings
  • Work with IT & HR leadership to define long term HCM strategy, roadmap and evaluating vendor products
Qualifications for senior IT manager
  • Extensive and progressive experience in the areas of financial systems management within a large international company
  • Significant experience with of major reporting/planning system and ERP required
  • Must be familiar with technology in order to assign individual responsibilities, identify appropriate resources needed and developing a schedule to ensure meeting deadlines or of projects
  • Must be responsible for establishing and monitoring all project schedules, alerting customers and Senior staff when problems arise and making sure schedules are followed
  • Attend monthly SCAD/DCS, Security, and ServiceNow meetings, training opportunities and participate in other related forums
  • Be familiar with continuous integration

Senior IT Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of senior IT manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior IT manager
  • Lead a team of up to 20 product managers, product analysts, developers, and support engineers that have responsibility over complex or multiple complex projects or programs where a high degree of judgments and independence are required to develop solutions and resolve unusual problems, both internally and externally as required
  • Through regular interaction with senior managers, build cross-functional relationships and provide indirect leadership, where persuasive skills, negotiation skills and considerable tact are required to gain support
  • Acts as a customer advocate to drive prioritization of projects and responses to problems/issues
  • Manage the Site Operations infrastructure deployment service for real estate projects within Puget Sound
  • In partnership with real estate, build and maintain a project book of work, applying project portfolio management skills to prioritize and define the appropriate resources to deploy successful projects
  • Act as the single IT point of contact with the wider, cross-regional project team
  • Build and submit project budgets, track forecasts and actuals, ensure no unforeseen overruns
  • Provide quality and regular communication to clients and project stakeholders
  • Liaise with partner IT teams to define requirements, create project designs, and submit bills of materials
  • Manage and track the ordering and delivery of all hardware and carrier circuits (voice/data) required to fulfill project requirements
Qualifications for senior IT manager
  • Proven track record of delivering business systems and process projects
  • Experience with infrastructure and data center projects, specifically focused on servers, storage, telecom, networking and associated technologies is a nice to have
  • Provides a positive and open working environment
  • Ability to work under strict deadlines to meet or exceed team goals
  • Certifications such as Lean Six Sigma, PMP, PMI-PBA, RCDD, CBAP or CCBA is preferred
  • Persistent and dependable, especially with attendance and meeting deadlines

Senior IT Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a senior IT manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior IT manager
  • Ensures an exceptional level of service is delivered to both internal and external customers
  • Measures and reports on the performance of all systems
  • Our business platform
  • Identify the root cause of problems, especially when given solutions or vague requirements
  • Analyze IT infrastructure needs
  • Lead infrastructure-related change management initiatives
  • Manages activities of ICs (typically Expert/Master) and/or MG1s with accountability for a large multi- department area(s) or location(s) with significant impact on business unit results, organizational strategy, and transformational activities
  • Applies mastery level subject matter knowledge and alternative resourcing plans to manage staff activities in solving most complex business/technical issues
  • Exerts influence horizontally and vertically in the organization
  • Report on the status, issues, key activities, and any changes to the overall program
Qualifications for senior IT manager
  • Passion for customer service and ability to stay calm and professional under pressure
  • Proven ability to manage and motivate a mixed workforce of internal and outsourced resources to achieve quality outcomes
  • Excellent people management project management skills
  • Ability to drive, motivate, retain and manage talented team members
  • Manage multiple priorities - Service Managers must be able to see the big picture, while at the same time, manage project details and schedules
  • 10+ years overall work experience in technical industry organizations supporting global enterprise systems and services

Senior IT Manager Job Description

Job Description Example
Our growing company is looking to fill the role of senior IT manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior IT manager
  • Global network topology planning, elaboration of underlying architecture, supervision of its implementation
  • Capacity planning, continuity planning, service level management and change management for network services & telecommunication services
  • Definition and implementation of operational procedures and disaster recovery procedures for network services & telecommunication services
  • Management of networking & telecommunication support team
  • Budget planning and P&L management
  • Understands and operates under budgetary guidelines and manages expenditures according to budget
  • Manages a single program or portfolio of small to medium projects
  • Manages application production support
  • Manages team activities within agreed upon scope, timeline, and budgets
  • Partners with peers when coordinating initiatives across functions
Qualifications for senior IT manager
  • Able to track resource allocations and report on them
  • Benchmark, analyze, report on, and make recommendations for the improvement and growth of technology within the organization
  • Assist with allocations of matrix resources to inter-team projects as needed
  • Make strategic decisions that impact department or division/site
  • Profile of services
  • CTB Portfolio

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