SAP Fieldglass Job Description
SAP fieldglass
provides second-level support to customers and partners for SAP Fieldglass app extensions, augmenting the capabilities of SAP Fieldglass Support and Implementation Services.
SAP Fieldglass Duties & Responsibilities
To write an effective SAP fieldglass job description, begin by listing detailed duties, responsibilities and expectations. We have included SAP fieldglass job description templates that you can modify and use.
Sample responsibilities for this position include:
Understanding of Java/J2EE and SQL (relational database) would be preferred
Troubleshoot very large and complex SQL queries and their results against expected results
Implement metrics to ensure content marketing efforts are helping the company achieve its goals (including lead generation/nurturing, brand recognition, community engagement) and refine as needed
Serve as internal escalation point for business or project related issues
Managing Workflows and monitoring items like vacation requests, purchase orders, internal orders, distribution lists, Inventory
Work on multiple projects simultaneously with differing responsibilities
Familiar with a variety of modern front end technologies including ES2015 (ES6), React, Redux, Webpack and Babel
Self-motivation enabling you to deliver working software with minimal supervision
A high degree of intellectual curiosity and fearless attitude when it comes to learning new technologies and processes
Strong communication skills, enabling you to work with a diverse team in a variety of locations across the world
SAP Fieldglass Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for SAP Fieldglass
List any licenses or certifications required by the position: VCP, CISA, MCTS, SAP
Education for SAP Fieldglass
Typically a job would require a certain level of education.
Employers hiring for the SAP fieldglass job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Information Science, Engineering, Computer, Business/Administration, Technology, Business, Information Technology, Mathematics, Management Information Systems
Skills for SAP Fieldglass
Desired skills for SAP fieldglass include:
SQL
Microsoft Word and PowerPoint
Excel
Visio
Of these technologies :
Word
Exposure to MS Project variety of Internet browsers
Preferably TSQL
Powerpoint and a Fieldglass attitude
SQL scripting
Desired experience for SAP fieldglass includes:
Define learning objectives and feedback methods to measure achievement
Identify methods to scale training globally and to accelerate learning by delivering the right information at the right time
Forge relationships with other internal training teams and work together on cross-department training efforts
Able to ask for help and feels comfortable approaching others
Ability to achieve individual team goals that will require working as a team in a complex sales cycle, demonstrate the ability to communicate solutions
The Customer Support Associate primary function is to effectively support Ariba applications for both internal and external customers
SAP Fieldglass Examples
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SAP Fieldglass Job Description
Job Description Example
Our company is growing rapidly and is looking for a SAP fieldglass. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for SAP fieldglass
- Contribute in brainstorming on complex requirements, both internally directly with customer, participate in customer discussions on the roadmap and QBRs
- Responsible for assessing technical issues and developing system solutions for the deployment and the ongoing support of cloud based products and solutions
- Manage reporting, including weekly coverage summaries, quarterly updates
- Analyze and own data from website, SEO, and always-on digital marketing campaigns
- Works closely with content contributors to understand content and campaign needs, and how web and microsites can be built to support those objectives
- Provide strong internal client services quality, responsiveness, proactivity, attention to detail
- Manage event staffing and speaker coordination, including registrations, accommodations, instructions for onsite personnel, and travel coordination if needed
- Track and manage conference related budget to ensure alignment with spend
- High touch approach with customer service focus
- Sourcing and ordering of event giveaways
Qualifications for SAP fieldglass
- VCP or MCTS certification a plus
- Experience with micro-kernel and container technologies, Nano, vSphere Integrated Containers, Docker
- Experience with source control systems (Git preferred)
- Windows system administration (Linux system admin skills are a plus)
- Experience with Web Services Deployment
- Ability to communicate effectively with senior management clients
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SAP Fieldglass Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of SAP fieldglass. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for SAP fieldglass
- Understand the business issues and product features to determine solutions that will provide value to the business the client satisfaction
- Act as the primary client contact for their assigned client(s) for issue escalations, support reviews
- Become the SME for the clients they are assigned which includes but not limited to expertise in the client company’s configuration, custom solutions, integrations, processes
- Serve as a support advocate for clients by providing clear & timely communications, influence/lead proper incident management and utilize excellent judgment skills to properly prioritize and manage issues to resolution
- Create and deliver scheduled trainings on topics specific to their client configurations, custom processes, integration to the existing support teams to elevate the level of knowledge and support within the Application Support organization
- Partner with internal teams Account Services and Operations to ensure support and service experience meets/exceeds clients’ expectations, and communicate key operational and service impacts that ensure the health and wellness of the client support portfolio
- Become familiar with the Fieldglass application functionality, which includes an understanding of the User Interface, the database backend
- Configure the test and production environments
- Respond to client requests by staging data in test environment and performing appropriate tests to determine if ideas work
- Identify gaps in quality or quantity of client data and ensure data fits the formats required
Qualifications for SAP fieldglass
- Support the customer through initial setup by leading them through a series of analysis meetings to make setup decisions and gather required organizational data
- Key customer contact during the setup project, aligned with the customer project manager
- Support data gathering, validation, and loading
- Provide standard application training
- Use Application Development Lifecycle knowledge and technical skills to collaborate with Product Management and Development teams to resolve issues
- Software support experience within a tech organization
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SAP Fieldglass Job Description
Job Description Example
Our innovative and growing company is hiring for a SAP fieldglass. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for SAP fieldglass
- Schedule and lead key project routines such as meetings, status reporting, issues management and mitigation
- Excellent hands on experience in Jquery, Javascript, CSS, HTML 5.0
- Should have expertise in UI tools like Photoshop
- IDE tools Eclipse, Notepad++, Idea would be preferred
- Writes Code for newer functionalities and participates in maintaining the existing code base
- Manages defects and works with QA team to provide resolutions
- Should be able to adapt to new technologies
- Participates in the interviewing, selection, and training of Integration Services staff
- Decides project resourcing
- Works with management peers and leadership to identify and implement initiatives to improve employee productivity, professional growth and retention
Qualifications for SAP fieldglass
- Must have front-end and web-based experience including HTML, CSS, web standards
- Must be proficient in using, leveraging and training on CMS
- Sourcing Process Knowledge Skills (Source to agreement, Implement agreement and Purchase to Pay)
- Develops, communicates, and manages team goals to support organizational objectives
- Coaches team to adhere to Fieldglass project processes, procedures and standards
- Engages and monitors direct reports for adherence to Fieldglass operational processes, procedures and quality standards
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SAP Fieldglass Job Description
Job Description Example
Our growing company is looking to fill the role of SAP fieldglass. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for SAP fieldglass
- Guides team on strategies to mitigate project risks
- Consolidates and communicates status of direct report’s projects, improvement initiatives, and weekly routines to ensure major successes and risks are understood by Fieldglass management
- Supports direct supervisor in preparation of materials for customer, partner and marketing events as required
- Supports the Fieldglass Sales team in the sales process, if required
- Manage and coordinate development activities and be the technical expertise for the team
- Analyze and translate functional specifications change requests from approved business cases into technical specifications for development
- Be eager to learn newer technologies and be able to implement the same as needed, with minimal guidance
- Support in the creation and maintenance of Requirements Documentation and Business Cases
- Create complete Test Cases based on requirements documentations
- Pull from a wide breadth of technical, experiential, and business knowledge to solve complex data exchange problems
Qualifications for SAP fieldglass
- Serve as a liaison between Development, QA, DBA, and third party (just to stay consistent with above mention of 3rd party) software companies
- Field and respond to questions related to Integration Configuration features
- Walk non-technical resources through complex and complicated configuration scenarios
- Act as a single point of contact for all Professional Services questions related to Integration
- Track trends in requests to contribute to roadmap of future enhancements
- Serve as a liaison between Development, QA, DBA, and Professional Services teams
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SAP Fieldglass Job Description
Job Description Example
Our innovative and growing company is looking for a SAP fieldglass. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for SAP fieldglass
- Monitor system, application, and network service trends and take proactive measures to ensure reliability and performance exceeds stated objectives
- Manage SRE systems and applications
- Review, analyze, validate, and provide feedback on integration software requirements to non-technical and technical stakeholders
- Derive test cases from finalized integration requirements
- Pull from a wide breadth of technical, experiential, and business knowledge in order to solve complex data exchange problems
- Inform internal and external management and relevant personnel of project status, risks, issues, risk mitigation plans and other implementation responsibilities
- Master the capabilities of the system and advise customers on how to most effectively use the solution, including modifying customers' existing processes and procedures to deliver the required program benefits
- Partnering with the Fieldglass Account Services and Product Support to establish a seamless transition from project mode to business as usual (BAU) mode through the engagement lifecycle
- Provide thought leadership and industry knowledge on how to implement contingent workforce and services procurement programs
- Internal mentorship – act as a mentor for project team members, providing support and guidance through the engagement
Qualifications for SAP fieldglass
- Knowledge upskilling – Contribute to internal knowledge share sessions (KSS) and support the Professional Services maturity model
- State instructional end goals and create content supporting course goals
- Apply proven instructional design theories, practices and methods
- Create supporting material/media (audio/video, simulations, role-plays, games, instructor guides)
- Collaborate with team members to achieve departmental goals
- Develop and administer project timelines, risks, actions, and roles