Representative HR Job Description

Representative HR Job Description

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Representative HR provides support for human resources departmental processes and is an integral part of efficient human resources departmental operation.

Representative HR Duties & Responsibilities

To write an effective representative HR job description, begin by listing detailed duties, responsibilities and expectations. We have included representative HR job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure all HR Administration procedures and checklists are documented and maintained
Administer and develop HR policies & procedures
Respond to enquiries relating to policies, procedures, programs, benefits and compensation
Make recommendations for improvements to work processes and procedures
Carry out various HR administrative tasks, as and when required ensuring adequate cover at all times
Provide first level support for Case Management system, categorizing all HR Operations cases in a timely manner - manage Tier 1 HR Operations queries via the case management system, emails and team phone line within agreed SLAs
Ensure relevant data is updated accurately and maintained in HR systems in a timely manner
Ensure all department and company driven processes are completed within SLA, whilst identifying any improvements in the processes in place
Supporting the HR Services team with high work volumes where required
Process improvement! If it can be better, make it better

Representative HR Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Representative HR

List any licenses or certifications required by the position: PHR, SPHR, SHRM, HR, CP, BLS, HSK, SCP, STA, CSM

Education for Representative HR

Typically a job would require a certain level of education.

Employers hiring for the representative HR job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Human Resources, Business, Business/Administration, Education, Associates, Psychology, Human Resources Management, Human Resource Management, Communication, Industrial

Skills for Representative HR

Desired skills for representative HR include:

Human Resources related jurisdictional laws
Legislation
LiveChat and a ticketing system is an asset
Regulations for North America
Rules
Procedures
Benefits through ongoing training
Common Human Resources programs
PeopleSoft HR system would be advantageous
Retail and the Human Resources industry

Desired experience for representative HR includes:

Most of the time is spent sitting and there is some opportunity to move about
On rare occasions there may be a need to move or lift light articles
Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations
Minimum of one year of Call Center experience desired
Respond to benefit-related questions from associates and work directly with benefit carriers (Highmark, Aetna, Conexis, ) as needed to achieve a resolution
Proactively assess employee pain points, and partner with management to develop win-win solutions

Representative HR Examples

1

Representative HR Job Description

Job Description Example
Our company is hiring for a representative HR. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for representative HR
  • Performs research and accurate data entry for applicant tracking, timekeeping, payroll, and/or HR spreadsheets
  • Coordinates paperwork flow for data entry
  • Monitors the applicant area
  • Responds to phone calls regarding hiring position requirements and applicant status
  • Posts nonexempt internal job opportunities
  • You will also provide guidance for HR related matters to line managers especially in the area of managing performance, talent development, annual rewards program
  • Act as a first point of contact for employees and managers who contact HR Shared Services via telephone or email with inquiries around a breadth of HR related areas
  • Processes a variety of HR transactions in the HRIS system such as new hire/termination information, personal data, compensation, benefits, and tax data
  • Assist in the implementation of HR Strategy
  • Evaluates business reports, decisions, and results in relation to established goals
Qualifications for representative HR
  • Bachelor’s degree in Human Resources is required
  • Conducts administrative processes to support People Strategies and enterprise wide Human Resources (HR) initiatives, such as reporting and data gathering • Manages open requisitions and job postings • Prescreens hourly candidates, and sets up interviews for all candidates • Processes new hire paperwork, including drug screens and background checks
  • Or University Degree or
  • Specific related experience managing the receipt, investigation, documentation, resolution and communication of employee relations cases of a complex and varied nature in a high turnover, entry-level wage, non-exempt employee environment for managerial level employees
  • Prefer BA in HR, Communication or related fields
  • 2+ years of Service Call Center or Customer Service experience
2

Representative HR Job Description

Job Description Example
Our company is growing rapidly and is looking for a representative HR. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for representative HR
  • Perform HR administration transactions in respective applications as appropriate, within service level agreements with a high degree of accuracy and adherence to written procedures
  • Perform monitoring procedures of on-boarding and off-boarding processes to maintain compliance, practices, and data integrity
  • Educates employees on company practices and tools (e.g., intranet, ESS, MSS) to encourage employees to resolve questions on their own
  • Refers complex cases requiring interpretation to appropriate escalation point, analysts, specialists, COE
  • Sets up new hire records (for manual hires)
  • Processes termination checklist
  • Prepares annual enrollment communications for retiree and COBRA participants
  • Where applicable, prepares limited annual enrollment communications for employees returning from LOA
  • Where applicable (based on LOA policy), communicates and processes limited annual enrollment for employees returning from LOA
  • Enters LOA requests/returns on behalf of employee, when necessary
Qualifications for representative HR
  • Fluency in Dutch, Italian or German
  • Prior work experience in the HR field
  • Bachelor’s or equivalent in HR, Business Administration, Economics or equivalent
  • Overall minimum of 3 years professional work experience within a commercial service delivery/customer service environment
  • Fluent in 3 or more language(s) at least English and French and one other language (Italian and/or Spanish) both oral and written
  • Experience in HR Systems and processes
3

Representative HR Job Description

Job Description Example
Our company is looking to fill the role of representative HR. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for representative HR
  • Interface with payroll on all personnel matters as it relates to employees pay, garnishments, leave of absence, deductions
  • Responds to daily employee inquiries
  • Monitors and maintains various HR records, , employee evaluation forms, JCAHO requirements, license, degree and certification data, HR logs and files
  • Follow-up of customer cases and escalations to management, other departments, and posts resolutions to case records
  • Assist in the effective recruiting programs to provide staffing
  • Monitor climate of the organization and keep management advised of potential problems
  • Serves as an assistant to the primary Benefits contact for Health & Welfare Benefit Plans (active employee and retiree) related to inquiries and investigations, special assignments
  • Assist on project team to outsource certain benefits from current Health & Welfare benefits structure
  • Performs reconciliation activities and processing in support of Benefits Administration/Operations
  • Records accounting data in prescribed manner, including accumulating/distributing data to be used in making
Qualifications for representative HR
  • Respond quickly and appropriately to changes in requirements
  • O-think on their feet, take initiative and be resourceful
  • O-collaborate, communicate and execute on prescribed tasks and duties
  • O-be a positive influence and champion for HR at local site
  • O-to keep confidential information confidential
  • O-to prioritize and manage multiple projects and tasks to complete
4

Representative HR Job Description

Job Description Example
Our company is hiring for a representative HR. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for representative HR
  • Leads the deployment of annual HR processes including salary planning, bonus planning, LTI, annual engagement survey and performance planning and development
  • Manages FMLA/Disability for St
  • Provides HR related data and reporting to leaders in order to promote data driven decision making and strategy development
  • Assist associates with inquiries, concerns and needs
  • Identify common trends in HR data and coach the business to improve overall operational excellence
  • Complete Workday employee related transactions
  • Audit source documents for accuracy and completion of data input
  • Manage files and documents in accordance with policy
  • Work with HR and payroll team to ensure all data is received and completed within service level agreement timeframes
  • Generate, review, address issues and make any necessary changes in Workday
Qualifications for representative HR
  • Language proficiency in English (both writing and speaking)
  • Familiar with different compensation and benefits practices good understanding of employment act, CPF Act and tax requirements in Singapore
  • Solid analytical ability, with financial analysis skill is preferred
  • Strong hands-on experiences in payroll and process
  • Self –motivated and have strong initiative to make things move and happen
  • Strong command of English for communications
5

Representative HR Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of representative HR. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for representative HR
  • Assists with discipline sessions and conducts separation meetings
  • Responsible for AAP reporting for hourly and salary hiring
  • Operate in a strict climate of confidentiality and discretion
  • Continually seeks out process improvements supporting HR lean initiatives
  • Coordinates Powertrain business unit HR reporting
  • Conduct new hire orientation and assist with employee onboarding
  • Point of Contact for HR filtering calls and supporting employees with day-to-day questions
  • Support the Director of Human Resources in areas such as
  • Partner with the Recruiting team on scheduling interviews & candidate travel, processing candidate expenses, , requesting pre-employment assessments & references
  • Act as a Brand Ambassador to help source candidates through social media, , career and college events
Qualifications for representative HR
  • Work as part of the NARM HR team to coordinate the mines technician recruitment and selection process and help continually improve the HR Department functions and process
  • Provide training to all levels in the organization related to sexual harassment, diversity and other HR related subject matter
  • Investigate and follow-upon employee complaints and concerns
  • Assist with the Corrective Action Program and terminations
  • Assist supervisors and managers from all levels and departments to track employee advancement and salary re-classifications to involving the Performance Development Team
  • Assist the NARM HR team with researching, developing, and maintaining relationships with key resources/contacts for recruitment and staffing activities

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