Network Support Specialist Job Description
Network support specialist
provides assistance to identified C4ISR systems' configuration, site integration, site installation, and operations and maintenance of Local Area Network (LAN/WAN).
Network Support Specialist Duties & Responsibilities
To write an effective network support specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included network support specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Documentation of best practices and recommended network Operations & Maintenance procedures for Operation Teams
Project Management of software rollout into Production network with assistance of Operation teams
Relocation assistance in the amount of 15.000 CZK paid according to Relocation Assistance Policy (this package is conditional)
Act as escalation point towards various Wireless Network vendors such as Cisco, Nokia, F5, Huawei, etc… to investigate, expedite, and resolve network issues and business impacting problems
Participate, as Core Network SME, in ad-hoc Special Projects with Wireless Technology and Engineering teams for network integrations and launch of new services
Troubleshooting of complex issues across multiple platforms and teams
Dealing with high severity issues on network devices that are critical to the business
Consulting with multiple vendors including CISCO, Checkpoint, Blue Coat, Riverbed, Juniper, Finjan, Nortel
Identifying potential system bugs impacting the network
Document networks using Visio and other tools as required
Network Support Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Support Specialist
List any licenses or certifications required by the position: PM, CCNA, ITIL, IAT, JNCIA, CCNP, III, CCIE, CWNA, JNCIE
Education for Network Support Specialist
Typically a job would require a certain level of education.
Employers hiring for the network support specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Technical, Information Technology, Math, Science, Computer, Associates, Network Engineering
Skills for Network Support Specialist
Desired skills for network support specialist include:
C4ISR systems and networks
DoD information assurance
Experience in Local Area Network design
Maintenance
Operation
Policy
Regulatory requirements
SOCOM
Special Operations
Sustainment
Desired experience for network support specialist includes:
Advising and consulting with colleagues from various other expertise areas
Advising and consulting with management and executives on network issues
Utilizing your expertise in a broad variety of networking fields such as LAN, MAN, Wireless, Security, and so on
Work with the architecture community to design deployment models
Act as an expert network tools resource
Create and/or assist in the creation of various technical documents such as business cases, architecture diagrams, technical solution diagrams and presentations
Network Support Specialist Examples
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Network Support Specialist Job Description
Job Description Example
Our innovative and growing company is looking for a network support specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for network support specialist
- Troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, & Others)
- Investigating and analyzing repetitive issues on the network for resolution
- Planning & performing configuration changes on network devices
- Continuously reviewing network configurations (routing, firewall rules, VLAN configurations, Fabric, QoS, vPC, Stacking, LB profiles & others) for optimization opportunities
- Performance and capacity planning utilizing tools such as VitalNet, MRTG, Tivoli products
- Advanced troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, & Others)
- Initial point of contact for resolving customer raised network related service requests specific to Cisco equipment
- Supporting all facets of the company's LAN / WAN
- Telecommunications and wide area networking
- Fiber Optic Network operations support
Qualifications for network support specialist
- Good knowledge of the SAP environment ( P50 )
- Autonomy (Good sense of organization and planning, ability to manage multiple mandates simultaneously)
- Facility for interpersonal relationships and team spirit developed
- Leadership ability and quick decision-making
- Bachelor's degree in the field of engineering / telecommunications, and / or extensive experience in external network , systems and technologies that are used there
- Project Management Competence
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Network Support Specialist Job Description
Job Description Example
Our company is growing rapidly and is hiring for a network support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network support specialist
- Solving complex incidents & problems end to end
- Implementing diverse types of changes
- Interpreting intricate scenarios for your peers and customers
- Participating in Cognitive solutions
- Cooperating extensively with global 3rd parties suppliers
- Balance your work with your life and enjoy a flexible working environment
- Duties will include generating SNORT and other Intrusion Detection Signatures for multiple platforms, thus aiding with defeats and allowing for enhanced detection in collection
- Perform static analysis, dynamic analysis, network attack characterization and reconstruction, and the development of mitigation strategies
- Conduct analysis of all types of computer code, particularly malicious code (malware.)
- The Analyst will use commercial forensics tools to image and review computer drives and data, determine if an incident occurred, and discover the intrusion method
Qualifications for network support specialist
- Coaching skills and writing techniques procedures
- Ability to work outside regular business hours on a pre-scheduled basis
- Collect required documentation for the regulatory review of subcustodians and other documents required for the monitoring of subcustodians
- Ensure review and maintain the documents/information described above and related matrices
- Carry out annual Ant-Money Laundering reviews on selected subcustodians
- Moderate level of proficiency in MS Excel, Word
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Network Support Specialist Job Description
Job Description Example
Our company is hiring for a network support specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for network support specialist
- Determine the threat to U.S. networks of interest posed by adversarial systems, activities or operations
- Analyze, map, protect or discover vulnerabilities, intrusions and threats in computer network systems
- Perform network intrusion incident response and network attack characterization and reconstruction
- Perform technical analysis against target systems and networks, characterize target network capabilities and vulnerabilities, and support development of new techniques to exploit targets
- Produce high-quality papers, presentations, recommendations, and findings for senior US government intelligence and network operations officials
- The Network & System Support Specialist is inside EC&R NA Asset Information Systems/ Site Operations in the US responsible for documenting the compliance of NERC CIP, updating procedures and gathering compliance evidence for the day to day business
- Support all networking backbone (physical, data, network, transport, and session layers of the OSI model) issues between internal Scott AFB networks, including USTRANSCOM, Air Force, Surface Deployment and Distribution Command (SDDC), and external networks
- Install and maintain the network transport medium (fiber, wireless, copper) to include user access drops at their desks
- Operate, proactively monitor, and maintain network connectivity within and between USTRANSCOM buildings, other Scott AFB buildings, including Senior Officer Quarters and off-base extensions
- Operate, maintain, and manage secure and non-secure wireless communication infrastructure equipment and service within USTRANSCOM buildings
Qualifications for network support specialist
- Shall have demonstrated analytic expertise to perform technical analysis for exploitation of an identified activity that is of an unknown or suspicious origin, competence with relevant analyst tools and databases used by the customer organization, and communications skills that include the ability to provide formal documentation of analysis and/or research results
- Bachelor's degree in applicable (Math, Science, Computer or Engineering) or related field (or equivalent work experience) with 10+ years related experience
- Shall have a work experience in network and vulnerability analysis within the DoD/IC
- Shall have a minimum of twelve continuous years of work experience in network and vulnerability analysis, or a combination of a minimum of five continuous years of work experience in network and vulnerability analysis and a bachelor’s degree in an applicable field (math, science, computers, engineering)
- Shall have demonstrated ability to independently conduct comprehensive analysis of all types of computer code, particularly malicious code to discover unknown, suspicious or exploitation activity
- Shall have demonstrated analytic expertise to perform technical and overall analysis of unknown, suspicious or exploitation activity identified, and communication skills that include the ability to provide formal documentation of analysis and/or research results
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Network Support Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network support specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network support specialist
- Configure and maintain USTRANSCOM Commander’s Travel Kits providing classified and unclassified broadband, ISDN and internet connections while he is traveling
- Receive and review telecommunications service requests
- Respond to service desk incident notifications
- May involve on-call duties after hours and on weekends/holidays
- Responding to triage issues face to face accordingly
- Setting up new devices
- Handling remote MDM support, email issues, unable to make phone call problems
- 24/7 environment and occasional off hours support (nights / weekends), if needed
- Work with the Solution Architect, Application workload teams, Cloud Platform teams, Project Managers and Communications Service Providers to Implement, Configure and Test Network Solution Designs
- Install, configure and support network components
Qualifications for network support specialist
- Bachelor's degree and/or equivalent formal military training with 6+ years of related experience in network and vulnerability analysis
- Have the ability to perform packet level analysis, Intrusion Detection, and Incident Handling
- Must have experience in using test tools and writing scripts (Perl, Python, Ruby, etc) as needed to suit unique situations
- Active Top Secret w/SCI Clearance
- At least 3 years of experience working in Network Security/Analysis/Engineering
- At least 2 years of experience with System Information Event Managers (SIEM)
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Network Support Specialist Job Description
Job Description Example
Our company is growing rapidly and is hiring for a network support specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network support specialist
- Proactively determine improvement points for network in scope
- Document the network solution
- Maintain integrity of the network and security
- Assist on perform annual Security re-certifications
- Maintain network servers such as VPNgateways, intrusion detection systems
- Works effectively with other team members to understand project needs in order to implement network infrastructure solutions to meet those needs
- Perform long-term and time sensitive, in-depth technical analysis of malicious code (malware), analyze the inner workings, and develop defensive countermeasures
- Write forensics and/or incident response reports, investigating computer attacks, and extract data from electronic systems
- Train team members on analysis, tools and reporting
- Perform analyses of cyber activities to identify entities of interest
Qualifications for network support specialist
- Shall have demonstrated expertise in analyzing intelligence information and technical data, analyzing exploitation opportunities, documenting information and processes, gathering intelligence information of an identified activity through SIGINT and /or other intelligence disciplines
- At least 2 years of experience with Intrusion Detection Systems - Snort, Surricata, or similar
- Microsoft Certified Systems Engineer (MSCE) or A+ Certification preferred
- Years experience in an IBM PC environment and Windows servers and Windows XP and WIN7 operating system
- Experience with Novell and AS/400 emulation preferred
- Basic proficiency in MS Office (Excel, Outlook)