Manager, Product Delivery Job Description

Manager, Product Delivery Job Description

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Manager, product delivery provides ongoing support in the delivery of the Creditor Insurance products to ensure that activities are consistent with the CIBC values, business plans and the activities of other related areas.

Manager, Product Delivery Duties & Responsibilities

To write an effective manager, product delivery job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, product delivery job description templates that you can modify and use.

Sample responsibilities for this position include:

Overseeing Trust & Fiduciary relationship
Providing feedback to strategy team on client requests, product gaps and efficiency opportunities as part of the product roadmap and annual II process
Assisting with cost-to-serve analysis for our Compliance product offering
Understanding the business and operating models for each of the respective product components and how our clients utilize these services
Operational oversight & support for driving efficiency, escalation, regulatory updates and new services
Working with Product Strategy, Operations, Product Development and Technology to provide scope and high level business requirements for product Investment Initiatives and agreed client/regulatory enhancements
Keeping abreast of regulatory & market changes and assessing impact on product offering & delivery (e.g., audit requirements)
Supporting the sales, strategy & client service teams by providing subject matter expertise
Assisting in vendor management - understanding and mitigating the risks created for the firm and our clients by virtue of our vendor relationships
People management, including coaching, training, mentoring and career development for team members

Manager, Product Delivery Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Product Delivery

List any licenses or certifications required by the position: PMP, IMC, PMI, CSPO, SAFE, EPIC, AWS, CSM, SWIFT, SAP

Education for Manager, Product Delivery

Typically a job would require a certain level of education.

Employers hiring for the manager, product delivery job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Business, Engineering, MBA, Technical, Economics, Marketing, Management, Education, Mathematics

Skills for Manager, Product Delivery

Desired skills for manager, product delivery include:

CIBC Insurance products and services
CIBC Risk and Regulatory policies and procedures
Measure and modify detail practices and processes is an asset
Payments business and eco-system
Structure and operations sufficient to track
Supporting business systems across creditor products and channels
APIs deployment
Another TBM tool at an organization of similar size and complexity
Banking and Insurance regulatory frameworks
Banking/SWIFT

Desired experience for manager, product delivery includes:

Minimum of 6-8 years of experience, MBA preferred
Product strategy, Corporate strategy or operational management experience highly recommended
Demonstrate ability to work collaboratively with others developing strong internal and external relationships
Experience with asset manager, private bank or wealth advisory firms understanding of Funds and Institutional business are strongly preferred
Research and analysis skills, with ability to synthesize and interpret data
Know how to win the hearts and minds of developers

Manager, Product Delivery Examples

1

Manager, Product Delivery Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, product delivery. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, product delivery
  • Bring team members and stakeholders together to translate high level product concepts and business requirements into software product backlogs that you own, prioritize and manage to best achieve release goals
  • Review and approve all completed stories during sprint showcases for each team involved with the backlog you manage
  • Participate in the creation of product launch plans, release notes and help ensure supporting product documentation exists such as- accurate sales collateral, product functionality Guides, implementation support documentation
  • Partnering with other service leaders across Logistics to identify and influence development of new products and services
  • Improve the Prime value proposition in the UK, through the addition of new delivery benefits
  • Groom the product backlog in partnership with Product Strategy Managers where product vision requires enhancement or change to assigned products and services
  • Manage schedule, risks, issues, act as point of contact for internal and external project teams for multiple assigned projects
  • Act as product liaison to delivery teams
  • Partner with Product Strategy Managers to define, measure, and analyze KPIs for delivered requirements to assess and track product and investment performance
  • Managing cross-functional teams to meet established goals and timelines
Qualifications for manager, product delivery
  • Comfortable working with numerous cross-functional teams and partners, including Finance, Marketing, Sales, Relationship Management, Client Services, Operations, Risk/Compliance and external vendors
  • Ability to work in a fast-paced and dynamic environment, participating in key initiatives and becoming involved in a diverse set of issues that will have a direct impact on the business
  • Strong operational delivery focus, with a drive to consistently improve processes & add value to the team
  • Understanding of financial metrics and drivers from service delivery perspective
  • Confidence and initiative to take on responsibility and manage his/her own projects
  • Experience working in Compliance functions that deliver day-to-day services and tasks
2

Manager, Product Delivery Job Description

Job Description Example
Our growing company is looking for a manager, product delivery. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, product delivery
  • Define and document the service structure, prepare Service Level Agreements, operating memorandums, and relevant workflows for the business process
  • Responsible for delivery of product portfolio to match stakeholders requirements
  • Act as the key channel for communication for clients, with progress reports, updates and demonstrations to the end user
  • Responsible for the launch and roll out of new products ensuring successful pilot and all operational elements are in place
  • Develop business plans for new and existing products to include pricing, evaluating alternatives in build/buy decisions
  • You’ll be managing the change within the email product, involving regular reporting, managing the programme of change and maintaining the product roadmap
  • You’ll put the customer at the heart of what you do and their satisfaction is considered critical to success, and you’ll ensure product related net promoter score (NPS) meets target and improves year on year
  • You’ll make sure online help, resolve flows and any other help material is updated, accurate and easy to use for any change being delivered, reviewing agency and customer support article to ensure accuracy and consistency, and making them simple and brilliant
  • You support executive Level Complaints teams with product knowledge to manage complaints and to actively manage complaint volumes down, especially but not exclusively related to the changes being delivered
  • You’ll actively participate in strategy discussions, using your insight into the product performance to influence strategy discussions
Qualifications for manager, product delivery
  • Problem-solving & troubleshooting (In-depth)
  • Process-flow mapping (In-depth)
  • Financial analysis (working)
  • BS/BA in Business, Logistics, Supply Chain Management, Engineering or equivalent preferred
  • 10+ years experience in an OTC, nutritional supplement or other consumer products environment
  • 5+ years proven capability leading cross-functional project teams
3

Manager, Product Delivery Job Description

Job Description Example
Our innovative and growing company is looking for a manager, product delivery. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, product delivery
  • Experience using Jira or Github to manage product lifecycle workflow
  • Lead the Product-based Delivery Engineers and drive the development of Standard Products that will deliver value to the business across all of Anglian Water
  • Manage the product development process
  • Work with the Continuous Improvement Manager to drive the industry transformation from traditional design and construction to one of integrating and assembling Standard Products
  • Own the Engineering Standards and Product Catalogue and ensure that it is up-to-date, well-used and relevant to the on-going programme of work
  • Work closely with IProcT and Engineering Standards to ensure that the approach towards products and standardisation is consistent and properly integrated
  • Have the ability to be a persuader using varied approaches beyond the exclusively technical
  • Have experience in networking and strategy management
  • Have the ability to identify opportunities from different environments and bring them into the Standard Products environment
  • Be confident and demanding in working the supply chain with both internal and external elements of the chain
Qualifications for manager, product delivery
  • Ability to use MS Projects, Excel, Word and PowerPoint
  • PMI certification would be a plus
  • Responsible for directing and setting priorities, monitoring and reporting
  • Ensure requirements submitted for the Release are executable
  • Knowledge of Treasury Services products Enterprise Systems preferred
  • Bachelors degree in a technology or business field
4

Manager, Product Delivery Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, product delivery. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, product delivery
  • Managing 3rd party contributions to the programme
  • Internal and External dependency management for the programme
  • Establishing and managing the priorities within programme in line with business needs
  • Working with business managers to ensure operational readiness for programme delivery
  • Mentoring the project management community
  • Active participation in the Programmes and Delivery Assurance leadership group including suggestions for improvements
  • Work with manufacturing plants to fully train them on requirements for producing the new toner
  • Product Delivery is a small team devoted to coordinating, facilitating and improving processes that enable optimized planning, definition and release of Guidewire products across their lifecycle
  • Translate requirements and customer needs into backlog items
  • Conduct end project evaluation
Qualifications for manager, product delivery
  • Project Management Skills and ability to work independently/ be self driven
  • Sense of Innovation and ability to deliver
  • Strong communication and information sharing skills
  • Positive attitude towards compliance and controls
  • Experience with the Agile software development method
  • Analytical skills and ability to navigate complex relationships and system inter-dependencies
5

Manager, Product Delivery Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, product delivery. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, product delivery
  • Identifies areas and opportunities for efficiency and shared services across client programs
  • Manages and drives the optimal customer experience through measurement and analysis
  • Demonstrate the interpersonal skills to interface well with all other disciplines of the business at an Executive, managerial level, front line team level
  • Define strategic solution identify tactical solutions when necessary
  • Establish a grounding within the Big Data and Machine Learning space
  • Partner with a variety of internal clients to solve business problems and provide strategic insights through data mining, analytics and modeling
  • Derive a broad understanding of different businesses within JPMC external parties, and the opportunity to use data to drive business performance
  • The successful candidate will be able to bring order to disparate requirements, and have a high tolerance for ambiguity, very strong problem solving skills, and excellent client engagement skills
  • Define and on-board new product / solution opportunities , take high level ideas, pressure test feasibility, and assess the market for the ideas
  • Coordinate consultant and staff resources to create maximum efficiency and productivity
Qualifications for manager, product delivery
  • A visionary
  • An experience business manager
  • Enthusiastic about solving complex problems
  • A Data based decision maker
  • Software development manager
  • Technical Product Manager

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