Learning Analyst Job Description

Learning Analyst Job Description

4.7
168 votes for Learning Analyst
Learning analyst provides technical and advanced functional support of core learning technologies, system upgrades, integrations, new functionality, configuration changes that support learning, including (but not limited to): Learning Management System (SumTotal TotalLMS; Exceed LMS by Intellum), eLearning development tools (Adobe, Techsmith Camtasia, Articulate Storyline) and course integration (SCORM and AICC), Collaboration Technology (Jive), Online content resource integrations (Harvard Manage Mentor and others), System integrations (using APIs, Web Services or Database sync), Metrics and reporting solutions.

Learning Analyst Duties & Responsibilities

To write an effective learning analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included learning analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Implement client-driven learning and development projects
Work with business, and Learning & Design Architect teams in the exploratory phase, (workshops), of a project to convert vision into a set of epic/ user stories
Build, refine and prioritize the user story backlog
Clarify requirements around user stories for scrum team on a daily basis
Work with business and technical teams to support the development of content and technical requirements
Work with learning and design architects to ensure wireframes, prototypes, designs and user experience deliver the intended benefits
Advise on approaches to satisfying a business requirement
Provide estimates and schedule
Drive quality through adherence to and support of project management processes and procedures, including the maintenance of documentation on shared file systems
Contribute to improvements in HMH business analysis documentation, and methodologies

Learning Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Learning Analyst

List any licenses or certifications required by the position: LMS, LOMA, CTS, AVIXA, ATD, HBDI, L&P, ITIL4, SQL, PMI

Education for Learning Analyst

Typically a job would require a certain level of education.

Employers hiring for the learning analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Computer Science, Design, Statistics, Psychology, Mathematics, Communications, Economics, Business/Administration

Skills for Learning Analyst

Desired skills for learning analyst include:

AICC
Ability to learn technology quickly
Critical issues of learning and development at workplace
Digital Transformation
HTML
SCORM
XAPI
Investment industry
Kronos

Desired experience for learning analyst includes:

Experience in pharmaceutical industry, computer systems validation, and learning management functional systems domain preferred
Customer Service – Acts with the employee in mind, establishes and maintains effective relationships with employees and HR counterparts to gain their trust and respect, collects feedback from employees and HR to improve service
Data Analysis – Performs data analysis in the context of tracking budget, penetration of trainings, talent
Time Management – Ability to prioritize set goals and finish deliverables on time
Proficient in standardized software and hardware applications, including MS Word, Excel, Outlook and PowerPoint
Demonstrates Entrepreneurship – Takes initiative, focuses on customers and improves performance

Learning Analyst Examples

1

Learning Analyst Job Description

Job Description Example
Our growing company is looking to fill the role of learning analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning analyst
  • Enthusiastically welcome all guests as they enter the VU campus, and support all students and facilitators during their entire stay to ensure an exceptional learning experience
  • Provide first level troubleshooting assistance for campus technologies and platforms
  • Successfully execute VU campus opening and closing procedures
  • Translate ideas and theory into solutions the business can use to grow
  • Monitor, respond to, and solve LMS inquiries and other LMS administration related activities
  • Identify and refer critical issues to LMS Associate Manager for additional support
  • Assist in providing tier 2 support and training for Gatekeepers and Training Coordinators
  • Develop and deliver instruction on LMS usability and features
  • Create and update documentation such as procedures and guidelines, training material and user manuals relevant to the LMS
  • Stay current on new LMS releases, assist with user acceptance testing, and communicate changes as needed to appropriate stakeholders
Qualifications for learning analyst
  • Innovates – Shows curiosity, imagines creative solutions and contributes to team creativity
  • Manages Complexity – Reasons from multiple perspectives and contributes to decisions
  • Flexibility / Adaptability- ability to meet new challenges in a fast pace environment with professionalism
  • Bachelor’s Degree from four-year college or university (preferred) along with three to five years administrative experience, including executive level support
  • Fluency in French, Spanish and Portuguese (both verbally and in writing) is a plus but not required
  • Digital acumen is also a plus
2

Learning Analyst Job Description

Job Description Example
Our innovative and growing company is hiring for a learning analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning analyst
  • Support the creation of self-governing social groups and facilitate peer-to-peer learning through social learning tools
  • Identifies detail data sources required to support the prioritized business requirements key operational and statistical metrics of operating performances and designs value-added analysis for all customers, including KPI’s and critical success factors for both services and processes
  • Design, develop and maintain standardized metric reporting on a routine basis, , define, create, automate, and maintain operational cyclical reporting
  • Provide direction and act as a resource for less experienced developers
  • Working closing with Product Managers, provide detailed feature and capability requirements for the members of an agile development team
  • Facilitate and/or attend ad-hoc requirements gathering/clarification
  • Define acceptance criteria for feature stories
  • Answer requirements questions in JIRA tickets and hipchat
  • Write tickets for non-functional requirement (NFR) stories and bugs with Engineering and Product Management
  • Update expected results on bugs discovered by QA
Qualifications for learning analyst
  • Experience in leading business requirement definition projects for large enterprise – wide software applications
  • Experience in writing epic and user stories
  • Experience in business process modelling and user case analysis
  • Excellent workshop/ facilitations skills
  • Ability to establish creative solutions to meet requirements
  • Experience in managing tight deadlines, coordinating activities, managing and escalating risks and issues
3

Learning Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for a learning analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for learning analyst
  • Successfully manage and further develop the reporting framework for all mandatory e-Learnings
  • Support the quarterly reporting process in order to deliver key figures to the Management of Talent Development
  • Process ad-hoc data requests from various stakeholders across the bank
  • Support the continuous optimization of all data-related processes within Digital Learning and Talent Development
  • Act as a deputy for the Learning Analytics function
  • Partner closely as a Subject Matter Expert (SME) with the Mandatory e-Learning Coordinators, the e-Learning Advisor colleagues based in Zurich and the e-Learning Helpdesk colleagues based in Pune, India
  • Manage intake of multiple stakeholder data and reporting requests, supporting stakeholders in identifying matching deliverable to business need and prioritizing requests based on importance, urgency and scope of impact
  • Collect data from multiple business users in a variety of methods and perform complex data analysis through data loads and manipulation of the data under specific standards and context to meet project requirements
  • Manage stakeholder relationships and their respective data requests, collaborating with other departments’ representatives and stakeholders to negotiate details such as data point definition and formulas to ensure consistent reporting across partnered groups
  • Create and publish, on a strict schedule, standard and AdHoc reports with a high degree of accuracy
Qualifications for learning analyst
  • Must be a self-starter, highly driven, and willing to make decisions as appropriate
  • 2-3 years technical expertise in virtual training delivery, authoring tools and multiple instructional design platforms
  • Bachelor’s Degree required and Masters Degree in related field preferred (communication, organizational development, psychology, business administration, education)
  • Minimum 1 year of organizational experience, as an intern or having worked previously in this role for another organization
  • A self-starter with the ability to take on projects and duties and own the process end to end
  • Ability to communicate concisely and accurately with excellent attention to detail
4

Learning Analyst Job Description

Job Description Example
Our company is looking to fill the role of learning analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning analyst
  • Analyze data from self-created reports to develop executive recommendations and identify process and/or performance improvement opportunities
  • Working across difference time zones, regions and cultures
  • Working across many cross-functional teams, including Operations, Training, Capacity Planning and Quality
  • Implementation of all Management Development programs and other programs as needed
  • Data management - Managing LMS, managing registrations globally, tracking and reporting, resolving technical issues
  • Maintaining MI across all assigned programs and integrating monthly data feeds from Workforce Planning and Analytics
  • Virtual or in-person venue booking and setup
  • Pre-program activities like participant pre-work follow-up, program material distribution (virtual or printed)
  • Participant invites
  • Course confirmations
Qualifications for learning analyst
  • Some experience using survey and assessment tools to identify business needs and measure effectiveness of solutions
  • Ability to creatively arrange and regularly enhance learning experiences
  • Master’s degree in a quantitative field such as Statistics, Economics, Mathematics, Physics, Operations Research, Computer Science, Cognitive Neuroscience, Quantitative Social Science or Quantitative Finance
  • Ability and desire to quickly adapt to changing business objectives
  • Experience with machine learning / deep learning, recommender systems, natural language processing, network analysis
  • Experience with optimization techniques, linear / nonlinear programming, dynamic / stochastic programming, optimal control
5

Learning Analyst Job Description

Job Description Example
Our company is searching for experienced candidates for the position of learning analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning analyst
  • Implement the No Show process and maintaining a program prioritization list based on past learning history
  • Additional activities as defined by Program Leads
  • Program communication management –
  • Responding to a high volume of queries during multiple program launches, in a professional and timely manner
  • Interact across levels of stakeholders within the organization
  • Schedule and manage all program communications (such as Launch, No Show follow up etc)
  • Managing MySourceSocial updates and maintenance for the O&MD page and subpages
  • Ensuring all systems and processes are ISO and Records Management Audit ready
  • Documentation and maintenance of T&D / O&MD processes and procedures
  • A university-level degree (bachelor or master) in Computer Science, Information Systems or equivalent
Qualifications for learning analyst
  • Experience with quantitative finance, Monte Carlo simulation, risk quantification, portfolio optimization, economic scenario generation
  • Experience with theoretical / empirical techniques commonly used in industrial organization, game theory, mechanism design
  • Strong written and verbal communication skills (must be an effective communicator)
  • Outstanding analytical and troubleshooting ability
  • Should have strong execution focus with attention to detail
  • Structured in work break down and task execution

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