Investigations Manager Job Description
Investigations manager
provides training for all procurement personnel related to both internal policies and procedures and applicable external laws and regulations.
Investigations Manager Duties & Responsibilities
To write an effective investigations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included investigations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls
Conduct all phases of investigations related to alleged violations of the company's Code of Conduct, and other policies and procedures
Debit Prevention
CPP- Common Point of Purchase & Skimming
Fraud Customer Care
Overnight Team
File Suspicious Activity Reports as required per federal banking regulations and other statues
Develop relationships with internal business partners and key affiliate senior management
Coordinate with the BSOC on security matters and support the workplace violence program and TAG relationship
Oversee the Security Operation Center’s daily function and monitor the performance of all personnel assigned as console operators
Investigations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Investigations Manager
List any licenses or certifications required by the position: CAMS, CFE, CFI, CPR, AED, PCI, CPA, WZ, ACAMS, JD
Education for Investigations Manager
Typically a job would require a certain level of education.
Employers hiring for the investigations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Criminal Justice, Business, Management, Accounting, Finance, Education, Law, Graduate, Engineering, Law Enforcement
Skills for Investigations Manager
Desired skills for investigations manager include:
MS Office
Policies
Our systems
Procedures and products to ensure that the department complies with our internal and external policies
Procedures and regulatory requirements
Excel
USA PATRIOT Act
Relevant criminal laws
Amazon systems and fulfillment center processes
Theft and statutory laws and regulations
Desired experience for investigations manager includes:
Extensive knowledge of Bank Secrecy Act/Anti-Money Laundering (BSA/AML), Office of Foreign Assets Control (OFAC) and FinCEN related laws and regulations will be required
7-10 years of banking experience with a minimum of 5 years of experience managing others
Extremely strong experience in managing BSA investigations or BSA program management or bank operations experience
Proven track record of success and skills in BSA investigations, program management, operations, and/or compliance
Extremely strong management, program management, and analysis skills
Significant experience managing BSA/AML investigations or BSA/AML program management or bank operations experience
Investigations Manager Examples
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Investigations Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for an investigations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for investigations manager
- Participate in investigations and initiatives by providing expertise, consulting and computer forensic services
- Evaluate staff performance and provide feedback via informal discussions, quarterly/semi annual performance sessions and the annual review process
- Manage the flow of investigation cases (STR, No STR, and Risk Appetite) ensuring that all cases are worked in a timely manner and overall queue(s) of work are within agreed upon benchmarks
- Provide ongoing coaching to AML Managers and AML Investigators to ensure sufficient training is in place and ongoing coaching is delivered
- Provide guidance through strong AML knowledge and support with respect to finalizing STRs, TFA, PEP, ABAC and other related investigations
- Ensure consistent investigations standards exist globally, provide relevant training programs and ensure team is kept up to date with current AML issues, trends and typologies
- Work with the Head of the FIU and other FIU team managers to enhance the overall efficiency and effectiveness of AML review and investigation processes including the development of production metrics and reporting, as needed
- Work with the Insights and Analytics team to enhance the effectiveness AML rules and investigations and ensure workloads remain within stipulated timelines by the CAMLO
- Manages the investigation process with a focus on gathering electronic evidence for investigations related to Internet, mobile banking, call center, and e-commerce fraud
- Ensure effective functioning of the internal investigations process through accurately and timely recording of case information in a centralized database
Qualifications for investigations manager
- Knowledge & Experience / Qualifications – At least 10 years of experience in the investigation of complex financial crime within the public sector or within a financial institution
- Minimum of ten years proven and progressive Investigative, Compliance, Legal, and/or Audit experience or equivalent
- Knowledge of all aspects of AML and Financial Crime Compliance
- Ten years related banking experience of which five must be in a supervisory capacity
- Requires CAMS (Certified Anti Money Laundering Specialist) designation or similar certification required
- Strong analytical aptitude, with ability to assess risk and evaluate tradeoffs
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Investigations Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of investigations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for investigations manager
- Manage the rollout of BSA-AML risk management tools and methodologies across the Bank
- Work in conjunction with other functional areas of the Bank to ensure the enterprise level BSA-AML objectives are being met
- Cultivate intimate knowledge of clients through regular engagement and intrusion analysis of client environment and sector
- Participate in on-call rotation for IMs – 24x7x365
- Publish security advisory notifications to customers
- Conduct quality assurance for all MSS processes
- Conduct online forensic investigations of OT and IT devices in customer environment
- Conduct online analysis and provide guidance from anomalies generated from data analytics in OT environments
- Review device logs, packet capture, and all forms of telemetry
- Maintain up-to-date information in secure case management system
Qualifications for investigations manager
- Exercise good judgment when making decisions balancing risk and client experience
- Experience with formal coaching of a group of employees
- Ability to problem solve and facilitate solutions
- Ability to interpret exception-based reports such as XBR to detect fraud at POS transactions
- Excellent communication skills, strong interviewing skills
- Ability to understand complex fraud schemes and assimilate information quickly
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Investigations Manager Job Description
Job Description Example
Our growing company is looking for an investigations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for investigations manager
- Ensure that effective development plans are in place for each team member and that these provide a balance between supporting both individual and business goals and objectives
- Maintain and continuously improve core metrics
- Work with internal stakeholders to develop a global investigative strategy to address product integrity issues on our Marketplace
- Lead a team of investigators to identify, develop and build strategic cases for a range of enforcement actions
- Define program milestones and regularly report on program goals to internal stakeholders
- Work with cross-functional and global teams on specific business use cases for enforcement action
- Develop and maintain key relationships with external stakeholders including government agencies and associations on product integrity issues
- Participate in external meetings focused on product integrity issues
- Use data to detect trends and drive critical business decisions
- Coordinating and working with global stakeholders
Qualifications for investigations manager
- Minimum 5-10 years of experience in investigations, preferably in a corporate setting and/ or law firm
- Ability to collect and analyze data, evaluate information and systems and prepare reports, memos, summaries and analyses of findings
- Must demonstrate the ability to be Investigative skills with cyber research
- Wicklander-Zulawski or Reid certification
- Project management skills – Able to manage multiple workstreams involving multiple partners and groups and be able to make decisions autonomously
- Experience in investigative work preferred
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Investigations Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of investigations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for investigations manager
- Conduct on-site investigations for Fund-related and ABSS personnel-related matters
- Manage all training programs related to maintenance of security services contract
- Liaison with key ABSS Regional support staff, Security Officer's Management Branch officials, and key IMF Security Division (SE) personnel while conducting job duties in accordance with the performance requirements of the IMF contract
- Coordinate security officer training activities for security (ad hoc, new officer, specialized, off-site, On the Job Training, continuing education and quarterly training) to include the development of pro-active programs to prevent the lack of updated security training materials
- Maintain all contractual responsibilities, goals, objectives, and functions
- Manage the metrics program for key performance indicators
- Conduct 6-month review of assigned operational procedures (Post Orders)
- Suggesting improvements, and initiating in lamentation as authorized by the MSS and/or IMF security official
- Provide contract-related operational briefing to client during weekly meetings
- Develop, manage, and report on inspection programs
Qualifications for investigations manager
- Inform management of any system, tool or equipment that is not available to perform daily task
- Ensure that strict access control to Forensic premises and documents is exercised and ensure adherence to the Clean Desk Policy
- Previous supervisory/management experience with direct reports is preferred
- Degree in Banking and Finance / Accountancy with experience in FX, MM and NDF Process, Settlements or Investigations
- Strong knowledge of FX Cash Products (FX, MM, NDF)
- Strong understanding of the end-to-end processes in the Confirmations and/or Settlements area
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Investigations Manager Job Description
Job Description Example
Our growing company is looking for an investigations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for investigations manager
- Assist with structure, design, and successful implementation of all wire system upgrades - including testing and training
- Train and/or participate in identifying training needs and opportunities for Investigation Writers
- Directing all activities of the Pre-Payment Review team in assigned territory
- Coordinates the analysis of provider utilization patterns and trends and of provider billing and financial data and supervises the case inventory to include monitoring of aging and priority
- Oversees the integration of various computer systems in the Unit, to include monitoring of aging and priority
- Coordinates the review of documentation to ensure validity and applicability of data, the preparation of written summaries of the investigations
- Works to maintain a quality assurance and improvement program
- Assists in intake and analysis of new reports/allegations, including identifying potential legal and policy issues and recommending appropriate investigators
- Assists Director, Internal Investigations with risk assessments, trend analysis, and compiling audit responses
- Has responsibility for MEAP (Middle East, Africa and Pakistan) investigations
Qualifications for investigations manager
- Detail orientated with the ability to multi-task, prioritise work assignments and consistently deliver to a high standard (quantity and quality)
- The ability to understand and articulate Risk concerns through the Daily Business
- Strong experience on commercial databases open sources on the Web
- Superior ability to analyze and make a judgment of the risk relevance of certain legal or regulatory matters or other adverse findings
- High School Diploma, equivalent certification, or GED or military experience
- At least 3 years of investigative experience or at least 3 years AML experience