Manager, Investigations Job Description

Manager, Investigations Job Description

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Manager, investigations provides additional support and assume additional responsibilities as may be directed by the Director of Anti-Money Laundering to assist Accenture with promoting global compliance with money laundering laws and regulations.

Manager, Investigations Duties & Responsibilities

To write an effective manager, investigations job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, investigations job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitor current and emerging methods of social media predatory behavior and bullying techniques
Act as liaison between building management regarding emergency drills as required by local building codes
This position will require dealing with employee issues and emergency situations
Ensures effective functioning of the internal investigations process through accurately and timely recording of case information in a centralized database
Collaborates with Human Resources, Finance, Legal and other relevant stakeholders to investigate matters and provide input regarding remediation based on investigatory conclusions
Reviews investigations individually and in the aggregate to identify potential areas of improvement with respect to investigation procedures and protocols
Provide guidance and support in the detection and reporting of suspicious activity SAR decision making to AML Investigation Specialists
Assisting in the recruitment and selection of new staff members
Providing regular formal and informal performance feedback and identifying learning and development requirements
Dealing with disciplinary problems

Manager, Investigations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Investigations

List any licenses or certifications required by the position: CAMS, CFE, CFI, CPR, AED, PCI, CPA, WZ, ACAMS, JD

Education for Manager, Investigations

Typically a job would require a certain level of education.

Employers hiring for the manager, investigations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Criminal Justice, Business, Management, Accounting, Finance, Education, Law, Graduate, Engineering, Law Enforcement

Skills for Manager, Investigations

Desired skills for manager, investigations include:

MS Office suite of products skills
MS Office
Policies
SAS
Banking processes
Canadian Securities Legislation / Regulations
Criminal law
PERL skills
Bank Secrecy Act/Anti-Money Laundering and FinCEN related laws and regulations
Federal and state laws governing employment and labor

Desired experience for manager, investigations includes:

The successful candidate will have substantial hands-on experience in a law enforcement agency, law firm, financial services firm, industry regulator or equivalent, investigating matters involving fraud, theft, market manipulation, other schemes to defraud
Must demonstrate knowledge and understanding of pharmaceutical regulations and compliance issues, sales and marketing practices
Prior people management experience, a must
Demonstrated leadership ability, a must
Excellent knowledge of personal/business banking deposit and cards products
Demonstrated skill in the selection and development of people

Manager, Investigations Examples

1

Manager, Investigations Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of manager, investigations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, investigations
  • Provide fundamental excellence in research
  • Provide fundamental excellence in analysis and writing and quality control
  • Focus on group cooperation and knowledge building
  • Focus on active personal performance improvement and growth
  • Maintain active communication with clients to manage expectations, ensure satisfaction, and make sure proper research scope is used and findings are clear to the team
  • Lead daily investigation workflow, controls and results metrics for the team
  • Assess internal trends, external regulatory & law enforcement environment to make recommendations, understand risk areas and alter or add to current processes
  • Participate in regulatory exams and internal audits focused on the AML operational process
  • Oversee complex financial investigations, sanctions reviews, or other AML Processes
  • Manage a team of analysts who will perform a centralized review function to capture, document and assess an individual customer's BSA-AML risks
Qualifications for manager, investigations
  • Some flexibility in work hours worked, to cater to team oversight responsibilities, 24/7 business needs, and management needs
  • Proficiency with Microsoft Office (Microsoft PowerPoint, Word, Excel)
  • Thorough knowledge of BOW's host systems the BSA-related suspicious activity detection systems
  • Provides subject matter expertise in identification and retain/close resolution of High Risk Businesses
  • Proficiency with personal computers relevant mainframe systems and software package
  • Investigative certifications preferred but not required
2

Manager, Investigations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a manager, investigations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, investigations
  • Monitors quality and recommends alternate solutions to problems
  • Facilitates in interview of fraud suspects
  • Provides depositions on civil cases
  • Handles the most complex and confidential or sensitive investigations
  • Ensures compliance with all laws & legislation governing investigations
  • Administers undercover operations and activities
  • Maintains excellent rapport with local, state and federal law enforcement agencies and develops and maintains networking opportunities
  • Liaising with key stakeholders such as IMG, Legal, Audit and Compliance external counsel, in order to ensure the effective conduct of global regulatory investigations
  • Plan, direct and organise the day-to-day operation of a global Fraud Detection Team across our global TRMS locations involving multiple marketplaces
  • Develop and execute strategies to support our culture of continuous improvement and assist the delivery of products and services to meet our customer and business needs
Qualifications for manager, investigations
  • Certified Professional Investigator (CPI), Certified Internal Auditor and/ or Certified Fraud Examiner (CPE) or equivalent preferred
  • Experience with investigating allegations of employee misconduct in a corporate setting, federal law enforcement agency or intelligence agency
  • Knowledgeable of best practices with respect to all aspects of investigations (e.g., conducting interviews, case management, reporting)
  • Experience with reviewing existing investigations procedures and protocols to ensure their consistency with industry best practices
  • Experience managing and maintaining a case management system
  • Ability to manage complex, high profile or sensitive investigations
3

Manager, Investigations Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, investigations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, investigations
  • The responsibilities in this position may span over multiple processes and functions and locations
  • Provide focused feedback loops for managers and investigators based on crisp performance and quality data
  • Support teams in devising solutions to prevent situations which result in high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues
  • Participate in drafting and presenting deep-dive documents and policy change proposals
  • Own and/or manage projects designed to improve operational and process efficiency
  • Use data to analyze trends, predict and fix problems before they happen
  • Manage the escalation process including the research, identify root cause, resolving actions and preventative action for Product Quality escalations
  • The responsibilities in this position may span over multiple processes and functions
  • Oversee day-to-day departmental activities
  • Implement and manage a periodic quality assurance program for FIU reviews
Qualifications for manager, investigations
  • Participate in and contribute to required office / stakeholder meetings
  • This role reports directly to the AML Investigations Team Leader or the AML Investigations Director
  • Specifically this role involves overseeing and supplementing special investigations concerning legal/regulatory inquiries, filings and actions, adverse media reports and other high profile matters potentially posing financial crime, regulatory or reputational risk,taking into account various AML risk factors and indicators to determine if a Suspicious Activity Report (SAR) requires completion
  • Some knowledge of EFT systems used to move funds intra or interbank
  • Experience with tools used for aggregating, organizing, and analyzing large amounts of data using tools like Excel, Access
  • Ability to effectively communicate, coordinate, collaborate, and gain the trust of business stakeholders, technical personnel, and external resources
4

Manager, Investigations Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, investigations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, investigations
  • Assist with oversight of large scale special events to include, but not limited to Spring Meetings, Annual Meetings, and IMF Christmas party
  • Maintain sound and effective labor relations with Allied-Barton Security Services employees and Allied-Barton Security Services Regional Support staff
  • Develop, manage, and maintain all requirements necessary to meet local and national regulatory requirements, to include but not limited to licensing and credentials
  • Providing recommendations for disciplinary actions on employee violations
  • Serve as member of employee promotions board, and provide input for final recommendation
  • Must be able to work flexible hours outside of the normal working hours to facilitate and meet the goals/objectives of security operations and undertake other ad hoc assignments as necessary to meet the goals of security operations
  • Participates in defining the audit’s scope
  • Develops, manages, and ensures the international/investigations associates successfully complete all task associated with the daily processing of international US dollar and foreign currency wires
  • Hires, trains, and motivates a bilingual staff to achieve department goals and maintain compliance with all regulatory requirements
  • Assist with vendor management duties required for the international wire system, ongoing vendor management and third party risk
Qualifications for manager, investigations
  • The ability to contribute and challenge within a team to improve performance will be essential, along with the ability to communicate with peers and senior members of the team
  • At least 15 years of law enforcement background
  • Investigative background in a Corporate environment
  • Certification/license as CFE, LPEC, and IAPP preferred
  • 5-10 years of experience managing due diligence background investigations and asset tracing on companies and executives
  • Strong business acumen and understanding of U.S. and international legal systems and court systems
5

Manager, Investigations Job Description

Job Description Example
Our company is hiring for a manager, investigations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, investigations
  • Operates independently with well-defined expectations, under the supervision of the Director, Internal Investigations based in Chicago
  • Reports to Director, Internal Investigations based in Chicago
  • Identify internal control deficiencies opportunities to enhance operational efficiency and effectiveness, and communicate these results in written reports
  • Act as key advisor to the Director, Global Investigations, on matters of security
  • Act as the primary Corporate Security liaison with the Los Angeles operations management team, Los Angeles World Airport Police and the Federal Bureau of Investigation
  • Develop and maintain relationships with law enforcement entities at locations within assigned region
  • Work with operations management to facilitate cooperation with and from governmental regulatory partners
  • Manage the Phoenix Security Services team and oversee physical security measures as implemented for the Phoenix campus (to include all facilities)
  • Assist with the establishment of preventative measures that executives, flight operations, crew, passengers and security personnel can take to reduce risks from crimes such as kidnapping, sabotage, extortion, harassment, illegal trafficking and acts of terrorism
  • Assist with the establishment of training procedures and emergency planning
Qualifications for manager, investigations
  • ACAMS certification, or CFE, or CRCM certification
  • Sound judgment and communication and people skills in order to effectively interact with staff, branches, regulators and complainants
  • Good management, communication and decision-making skills to lead and manage staff and to support effective teamwork and relationship management
  • Five or more years directly relevant investment industry experience with an IIROC or MFDA member firm, preferably within a similar role
  • Experience with data analysis in Microsoft Excel, similar program, or more advanced programs such as SQL, OBIEE
  • Relevant industry experience across Operations, Risk, Fraud investigations etc

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