Implementations Manager Job Description

Implementations Manager Job Description

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Implementations manager provides guidance to other Project Managers on the team in regards to Project Management principles and best practices.

Implementations Manager Duties & Responsibilities

To write an effective implementations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included implementations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Build relationships with the various Network Management Teams within each CDO to support network development and contracting efforts
Influence and provide expertise to Network Teams at the CDOs by providing guidance and act as a resource for operational and business challenges
Evaluate and provide insight into the project’s processes and work products to the PM, project teams and the organization
Strong Project management skills, PMP certification desired, Efficient in leading large, multidisciplinary teams of technical and business professionals in a virtual environment
Focused on Customer satisfaction, detail and process oriented, sensitivity to cultural differences, able to work under pressure (tight schedule, changing schedule), ability to solve difficult problems, able to work in highly complex environments, able to adapt to change, strong organizational, interpersonal and analytical skills
Leadership, ability to represent HP and establish credibility, manages customer project delivery, revenue as detailed in Impact section Large/ moderately complex/ local or sub-region Medium/ high risk
Provide effective leadership, communication, technical expertise, direction and prioritization of work to technical project resources, both internal and external, to facilitate timely delivery of commitments/tasks/deliverables in support of the implementation plan and ensure successful project implementation
Champion and provide thought leadership in the continual refinement of integration related processes, policies and best practices to ensure optimal availability of technologies
Work with TI service providers to complete tasks in a timely manner
Perform QA/validation of each system parameter builds client terminations setups

Implementations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Implementations Manager

List any licenses or certifications required by the position: PMP, CQIA, CAPM, ITIL, RCA, CIA, CPA, CISSP, CISA, ACAMS

Education for Implementations Manager

Typically a job would require a certain level of education.

Employers hiring for the implementations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Computer Science, Project Management, Technology, Business/Administration, Management, Business/Management, Finance, MBA

Skills for Implementations Manager

Desired skills for implementations manager include:

Auto CAD
Cloud services
IT systems
Microsoft Project
Network
Telecom
Visio
Practices and procedures
Project management principles
Workflows and project mapping

Desired experience for implementations manager includes:

Serves as the first line of response for client escalations
Encourages fellow team members to make innovative contributions and embrace new ideas
BA/BS degree from a top-tier university in an Engineering or Quantitative discipline
More than 7 years of experience in an enterprise customer facing project /program management role
Strong leadership skills and ability to manage work direction across a multitude of groups and levels within the organization
Ability to communicate effectively with stakeholders, clients and senior business leadership

Implementations Manager Examples

1

Implementations Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of implementations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for implementations manager
  • Projects are complex in scope and encompass management of project team responsibilities internally across client and third-party vendors
  • The GetThere Project Manager plans and directs project schedules internal and external responsibilities, completes some technical site configuration, coordinates systems integration, and consults on best-in-class online travel programs
  • The Project Manager is responsible for running the project from initiation through delivery, ensuring that best practice booking site delivery is achieved and documentation is completed successfully under aggressive timelines while working closely with a team Configuration Manager partner
  • Define and manage project scope, goals, risks and deliverables that support business goals in collaboration with senior management and stakeholders
  • Project management of virtual teams comprising representatives from various organisational disciplines
  • Actively and diligently manage project progress by use of project plans, issues logs and status reports
  • Communicate and continually manage project expectations clearly and effectively with Senior Sponsors, Stakeholders, Implementation Teams and Clients
  • Proactively identify and resolve risks, issues and conflicts within the project
  • Conduct project post implementation reviews and create a recommendations report in order to facilitate constant improvement to the overall process
  • Ensure full compliance with best practice and Audit requirements
Qualifications for implementations manager
  • Ability to satisfy customer needs and concerns while representing Autonomy business interest
  • Program management certification and / or MBA preferred
  • 5 - 10 years of directly related experience supporting trading environments/executives
  • An extensive background in the Custody and Fund Services industry gained from experience in working within for a Fund Administrator, Fund Manager or Custodial provider, ideally within an operations or product management or development roll
  • A proven track record in managing a large team expert in assessing client change, devising and sponsoring new service delivery and project managing its deployment
  • Experience or understanding of asset managers investing strategies and investable instruments
2

Implementations Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of implementations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for implementations manager
  • Establish alliances with other departments and organizations
  • Identify sales opportunities for services or functionality
  • Special projects, and internal projects will also be assigned on an as need basis
  • Works with Associate Director to develop program, policies and procedures to meet NCQA and industry standards
  • Assists in provider contracting template consolidation process and contracting analytics to track provisions by CDO
  • Assist with communication to Care Delivery and any external stakeholders to provide performance updates
  • Collaborates with local, regional, and / or national networks or stakeholders in order to build support for Care Delivery
  • Provide input and feedback to senior leadership in order to suggest / recommend improvements to streamline efficiencies within the department
  • Serve as a subject matter expert to internal and external stakeholders on various reimbursement models and risk based methodologies
  • Assist in the implementation of the national contracting and credentialing enterprise platform
Qualifications for implementations manager
  • Technical understanding of the delivery of a range of core Custody and Fund Services products Global Custody, Fund Accounting, Trust and Fiduciary, Collateral Management
  • Assessing and answering to complex client demand and the delivery of comprehensive, workable, commercial operating models, including inclusion of risk and control parameters in daily activities and partnership with teams including Legal, Risk and Credit
  • An understanding of the regulatory regime and impacts on the funds industry particularly as they relate to changes in both a client’s operating model and a service provider’s response
  • Partner with other senior segment leads in Sales, Client Services to influence and define JPM’s product and segment strategy including sponsoring into the on-going investment cycle for our business
  • Able to demonstrate strong presentation and communication skills, documenting operating models/technical requirements, whilst maintaining a structured, disciplined and collaborative approach
  • Able to demonstrate a strong client experience track record interacting at senior levels COO, Head of Operations
3

Implementations Manager Job Description

Job Description Example
Our company is looking to fill the role of implementations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for implementations manager
  • Implement project changes and interventions to achieve project goals
  • Portfolio restructures/rebalancing
  • In Specie-transfers
  • Account openings
  • Instructing custodians
  • Plans for trends affecting the department
  • Monitors department statistical reports and coaches team where necessary to ensure timely, quality service is offered to all customers
  • Achieving defined financial targets, revenue forecasting and project planning involving multiple implementation sites and solutions
  • Coordination of activities across multiple product lines including any implementation, technical, development, account management and support related personnel ensuring that a unified and integrated solution is ultimately delivered
  • Creation of a supportive, team atmosphere ensuring that all team members from various solutions act in the broader interest of the customer
Qualifications for implementations manager
  • A drive for meeting timeline requirements
  • Willingness to learn new technology and methods
  • German, French or other language skills a plus in addition to strong spoken and written English
  • 3-5 years of previous external client-facing project management and/or relevant consulting experience
  • Experience managing software implementation projects
  • Minimum of 5-8 years of proven Account Management, implementation project management and/or consulting experience, preferably in educational environments
4

Implementations Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of implementations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for implementations manager
  • Ensure any policies and procedures are being followed with regards to billing, travel and expenses
  • Lead project team, to develop and execute a project plan, encompassing several aspects such as budget, planning, organization, quality, risks, vendor management and communication through all stakeholders
  • Coordinate all pre-project activities like IO creation, Planview activities, contract management, PO and Good Receipt management
  • Provide assistance to the ITS Business Partners and Procurement during the Initiation phase through the delivery of scoping assessments, resources estimations, project costing, proposal and statement of work generation and project team evaluation
  • Deliver solutions providing the expected business value, aligned with user requirements defined at the early phase of the projects
  • Be responsible to proactively propose adaptations to the project plan to overcome difficulties or requirements changes
  • Regularly report on projects progression to the appropriate audiences, highlighting key points of the activity, alerts, budget, timelines, updates and achievements
  • Collaborate with the ITS Business Partners and business management for the projects execution and monitoring of the ongoing ) Global Solution Center - Sales & Marketing Analytics projects
  • Be responsible to propose a support model for the delivered solution and transitioning that solution to the support organization
  • Act on PUMA PM role regarding all responsibilities and activities
Qualifications for implementations manager
  • Minimum of 3-5 year of proven team management
  • Bachelor’s degree in Business Management, MIS, Computer Science or related field
  • Strong PC skills in Microsoft Office (Word, Excel, Outlook, PowerPoint
  • Project Management Professional (PMP) and Agile certifications desired
  • 10+ years of IT experience of which 7+ years of Program Management in a global enterprise professional environment, with minimum of 3 full life cycle enterprise implementations
  • Experience managing local and remote team members (20+) on programs of at least twelve months duration
5

Implementations Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an implementations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for implementations manager
  • Provide good and clear communication based on standards provided adapting them to each project
  • Establish and maintain a Project file including an implementation project plan
  • To support Implementation Managers on larger projects
  • To establish and maintain the technology systems required to operate the new scheme
  • Ensure client deliverables, and where appropriate acceptances, are achieved
  • Provide reports to senior management as required
  • Support and peer review other teams work as require
  • The role also covers corporate actions which includes the project management of any major changes in any Plan & investment design post set up
  • Establish and follow detailed on-going procedures for the administration of the plan with all impacted areas (Client Management, Financial Operations, Administration, Pension Service Centre, Communications )
  • Provide management, sales, client management and admin with timely, concise status reports, meeting notes for all client visits
Qualifications for implementations manager
  • Experience in a regulated GMP environment with both waterfall and agile methodologies
  • Experience with program execution involving mergers and acquisitions highly desired
  • Strong tactical and strategic thinking, and problem solving skills
  • Experience managing programs across geographical regions, across functional teams, and across applications
  • Ability to lead and motivate diverse project teams and juggle multiple tasks
  • 5+ years of project management experience, managing implementation projects including management consulting / system integration experience

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