Concessions Manager Job Description

Concessions Manager Job Description

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Concessions manager provides the control process to support company policies and procedures and ensure good accounting practices as stated in GAAP policy.

Concessions Manager Duties & Responsibilities

To write an effective concessions manager job description, begin by listing detailed duties, responsibilities and expectations. We have included concessions manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure that proper sanitation procedures are followed
Assist the Division Manager of Concessions with the concessions operation to include duties such as booking, selecting and costing menu items, pricing, equipment rental, clerical responsibilities and general office duties
Review event calendars to determine product and staffing needs for various events to include Astros games, Texans games, UH Cougars Football, Houston Rodeo, concerts
Hold Vending Room staff and Hawkers accountable to established procedures
Train and develop Vending Room Supervisors and Room Staff
Schedule Room Staff and Hawkers according to event needs requested by the Director of Concessions
Analyze product sales and selection for various events and make recommendations regarding product mix to Director of Concessions
Calculate Hawker commissions and provide data to Payroll department
Directly supervise Room Staff and Hawkers with responsibility for hiring, discipline, performance reviews and initiating pay increases
Oversee all U.S. Concessions and maintain proactive business plans while sustaining peak productivity in all areas

Concessions Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Concessions Manager

List any licenses or certifications required by the position: TIPS, CFE, PSP, CPP, TEAM

Education for Concessions Manager

Typically a job would require a certain level of education.

Employers hiring for the concessions manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Graduate, Hospitality, Marketing, Management, Culinary, Engineering, MBA, Food Service management

Skills for Concessions Manager

Desired skills for concessions manager include:

Food safety
Sanitation
General business accounting policy and procedures
Business and accounting procedures
Accounting policy and procedures
Food production operations
Inventory distribution and control procedures
Basic food preparatory techniques
Excel
Experience with inventory control

Desired experience for concessions manager includes:

Partner with the Senior Director to champion on brand influencing marketing, product assortment by location, visual presentation and store design
Partner with the Senior Director to Align and strategize Concession initiatives with all corporate channels including executive retail and merchandising departments, marketing and PR teams, visual and operations and human resources
Ensures smooth operation of all concessions operationally
Meets or exceeds all financial plans including sales and store expenses, inventory turns, shrink, capital budget and selling payroll productivity
Strengthen operations and the overall performance of existing concession shops
Focus on brand awareness and development, client experience and new store growth

Concessions Manager Examples

1

Concessions Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of concessions manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for concessions manager
  • Maintains adherence to all company policies and procedures, state health/sanitation standards and OSHA requirements and ensures team members receive training in the same
  • Responsible for managing all aspects of the concessions operations including
  • Candidate must be willing to be hands on with staff and operations
  • Candidate must also be willing to work event-based hours which includes evenings, weekends, and holidays
  • Coordinate, supervise and perform business opportunities analysis, including technical, economic and legal aspects (feasibility and risk assessment), client contact with a view to present balanced and reliable data and articulate decision-making processes
  • Coordinate and supervise reports, calculations, to fulfil administrative requirements for successful project internal investment proposals, and fixing proposed terms and conditions of bids
  • Coordinate and supervise the development of bid proposals, including acting as Bid Director if necessary or required, with a focus on strategy, terms and conditions of partnering and other third party arrangements, presentation, and liaison with other company departments (operations management, financial management, technical management, legal advice)
  • Establish and maintain supplier and service provider contacts, and negotiate terms and conditions, building costs and timeframes within studies carried out
  • Supervise concession personnel
  • Ensure concession stations are set up for each business day
Qualifications for concessions manager
  • Highly enthusiastic and energetic with an ability to identify business opportunities for this brand
  • A reputation for being an extraordinary leader of people
  • An idea generator who has creatively contributed to the development of a brand
  • A team player who has the influencing and negotiating skills to positively affect and implement decisions across the organization and with Italy
  • Someone who identifies with the core customer
  • A minimum of 3-5 years food service management experience is required (2 years in Concessions strongly preferred)
2

Concessions Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a concessions manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for concessions manager
  • Work with cross functional teams providing various analysis and reporting to ensure change is driven into the relevant areas
  • Communicating and presenting to a senior audience, and ensuring appropriate escalation of defects
  • Feedback from suppliers, cross functional interfaces, incl retail
  • Performance against revenue, profit and cost budgets in commercial plan
  • Effective partner risk management
  • Close working relationship with central strategy team
  • High quality delivery of concessions into estate by minimizing disruption to stores and great partner feedback
  • Set and drive the strategic concessions project roadmap with the dedicated technology team
  • Create necessary business requirements and project plan documentation
  • Schedule periodic planning, progress, and close out meetings with project team & stakeholders
Qualifications for concessions manager
  • Concessions management/supervisory experience at large stadium/arena venues
  • Experience managing and developing a talented and diverse team of employees
  • Experience working with Not For Profit/Volunteer groups
  • Bachelor’s degree or Master’s degree in Engineering or Business
  • Master’s in Business Administration - preferred but not essential
  • Seven to ten years’ experience in business development activities in the Concessions market
3

Concessions Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a concessions manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for concessions manager
  • Feedback from suppliers, cross functional interfaces
  • Performance against revenue, profit and cost budgets
  • Deliver against set KPI’s
  • Feedback from Concessions Strategy Team
  • Analyzing customer concessions volumes and developing solutions that reduce defect events
  • Building out a scalable program status/tracking infrastructure that provides granular detail on overall program performance, risks and opportunities
  • Counts all inventory in the stand before the event, verifying that beginning counts on stand sheets making sure it equals total inventory
  • Counts the stand’s inventory at the end of an event, logs data onto the inventory sheet, and proceeds to the main office for posting
  • Ensures that all products are displayed, the stand is stocked and clean, and that all employees are in their full uniform during the entire event
  • Maintains cleanliness of stand at all times
Qualifications for concessions manager
  • Two to four years of international experience - preferred but not essential
  • Multicultural, open minded, positive attitude
  • Flexible, with good ability to adapt to changes
  • Innovative, high capability and capacity to work hard and under pressure
  • Spanish language skills preferred but not essential
  • Availability to travel or change residence
4

Concessions Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a concessions manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for concessions manager
  • Provides ongoing support for Stand Workers, Cashiers and Grill Cooks in their overall food service duties
  • Ensures that all guests are served safe quality food products while maintaining proper inventory and cash handling procedures
  • Ensures the stand is clean at the end of each event
  • Oversee the training of concessions team members on day-to-day operations and procedures
  • Prepare various sales and operational reports as required
  • Follows all security guidelines for back door receiving, including checking of airport badges and all paperwork for deliveries and ensures team members are knowledgeable and trained in the same
  • Assumes the responsibility for the proper receiving of all products
  • Performs any other duties as assigned by supervisor
  • Properly track inventory in the MBS POS system (sales, transfers)
  • Coordinates with customer service manager, # 004903.0002, to schedule cashiering staff for stadium events
Qualifications for concessions manager
  • Ability to analyze customer service issues and make sound decisions to resolve issues
  • Previous experience as a stand attendant or other food service work preferred
  • Ability to remain stationary for entire length of shift
  • An obsession for improving shopping and delivery experience and building scalable, long-term solutions to remove customer pain-points
  • A proven ability in sourcing and analyzing multiple sources of data and providing a clear report of issues and their impact
  • Capability to make efficient and effective process improvement proposals
5

Concessions Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of concessions manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for concessions manager
  • Oversee the training of club concessions team members on day-to-day operations and procedures
  • Investigate and resolve complex or high exposure employee complaints, issues and concerns regarding employment practices originating from various sources, including but not limited to grievances, Ethics & HR Hotline calls, general employee complaints, lawsuits, and complaints filed with federal, state and local agencies
  • Ensure execution of grievance and disciplinary policies and procedures and monitor to ensure fairness and consistency
  • Ensure execution of other initiatives as directed by Manager or required by Company
  • Perform other HR related duties and administrative responsibilities as needed
  • Coordinate inventory for playoff games
  • Inventory product throughout the sport season to coordinate with scheduled events
  • Work concessions at all high school sporting and band events
  • Post schedules and set up spreadsheet for department bookkeeper
  • Make sure that concession stands are in working order (hot water, cold water, electrical, equipment, maintenance, pest control) and are clean and meet Tri County Health food preparation requirements
Qualifications for concessions manager
  • Project/Program management experience, able to manage several projects/initiatives at same time
  • Experience in Customer Operations
  • Agree commercial deals with partners
  • 5+ years experience as a program manager or project manager
  • 2+ years experience as a product manager, program manager or operations analyst
  • Exceptional integrative thinking skills

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