Advocacy Manager Job Description

Advocacy Manager Job Description

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Advocacy manager provides guidance and support to line management on the human resource implications of management decisions to ensure compliance with all federal, state and local regulations and corporate policies, procedures and guiding principles.

Advocacy Manager Duties & Responsibilities

To write an effective advocacy manager job description, begin by listing detailed duties, responsibilities and expectations. We have included advocacy manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Spearhead the launch of a new initiative on art censorship resulting from offense and threats of violence and focused on suppression in the private sector
Coordinate with partner organizations and art world stakeholders to develop collaborative projects
Conduct research, analysis, and arguments for AAP publications
Organize educational events and participate in conferences and meetings
Develop resources on artistic freedom
Managing the Global Wellness intranet page
Working with Wellness Specialist to develop programs and communications specific logistical needs of branch employees
Maintaining current document processes for all health and wellness services/programs/administration
Traveling to NY area large box locations and Flag ship monthly and RI and Kentucky quarterly to encourage open communication between HR/Business Leaders and Health Services
Drive a successful program by identifying opportunities to expand the program to new functions, business units and regions, consistently identifying content, feeds and sources that can be applied to the program to better serve employees

Advocacy Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Advocacy Manager

List any licenses or certifications required by the position: ITIL, PMP, FAP, BCBA, PCS, G.I

Education for Advocacy Manager

Typically a job would require a certain level of education.

Employers hiring for the advocacy manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Marketing, Business, Education, Political Science, MBA, Communication, Public Policy, Management, Public Health

Skills for Advocacy Manager

Desired skills for advocacy manager include:

Business and management principles involved in strategic planning
Resource allocation and production methods
Adherence to compliance policies and procedures specific to their jobs
Budget processes
Corporate policies
Federal and state legislative
Financial management and program management
Markets and processes
Procedures
Regulatory

Desired experience for advocacy manager includes:

Self-motivated and able to work independently and collaboratively in a fast-paced office environment with a small staff
Flexibility and willingness to take on new tasks and able to manage multiple responsibilities
Experience with Social Media, nice to have
Ability to influence stakeholders as needed
Ensures alignment with broader Corporate Marketing thought leadership program, coordinates with corporate marketing and Portfolio Marketing teammates, business unit leaders, legal/compliance and subject matter experts, and both internal and external vendors to create a comprehensive PR and thought leadership plan
Collaborate with the Regional Marketing Team colleagues to secure strategically effective speaking engagements for executives and ensures that they have everything they need to perform effectively

Advocacy Manager Examples

1

Advocacy Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of advocacy manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for advocacy manager
  • Develop innovative strategies and internal communication points to market the program internally to grow participation and host trainings to onboard new administrators and employees
  • Identify program risks to develop optimization strategies and lead quarterly success plans focusing on program performance, future growth and optimizations
  • Utilize program dashboard to track program health and optimizations and continually share insights, behaviors, trends and data collected to educate others and demonstrate program value
  • Ensure that all employee relations issues and feedback are properly identified, reported to program stakeholders, investigated and addressed to maintain productive working relationships
  • Manage cross functional project groups, who are regional/BU/narrative drivers of the program, from training, education, content management and recognition
  • Create a Social Media education/training platform for all employees ranging from basic to advanced, supplemented with role specific training
  • Work closely with Security and Legal departments to ensure employees are compliant with regulations in regions and engage on Social Media in a responsible way
  • Create and maintain an energetic and engaged audience across Customer Support, Social and Pogo.com channels
  • Moderate and lead conversations with users across all Customer Experience channels
  • Plan, manage and coordinate community events – user groups, webcasts, social events
Qualifications for advocacy manager
  • Create performance metrics that provides key executives with evidence that the thought leadership approach is credible and viable
  • Secure customers for videos and case studies
  • Develop video storyboards and scripts
  • Develop content for case studies and testimonials
  • Work with the Sales, Sales Operations, and Product Marketing teams to develop Value briefs that provide quantitative proof points of business success/benefits
  • Develop and manage a Customer Reference database
2

Advocacy Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of advocacy manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for advocacy manager
  • Drive yearly strategy plans laddering up to Pogo fiscal goals and objectives
  • Work with various work groups – product, creative, marketing, customer support, engineering – to create and deliver new content, resolve community issues, with a steady eye on putting the Player First, at all times
  • Lead the strategy behind smart, goal-oriented and measurable campaigns that foster growth, engage with key influencers, and maintain a healthy base
  • Define and execute channel processes to optimize content flow and information to key forums and social channels
  • Proactively gather and socialize product feedback and inform game development and marketing decisions
  • Engage with customers on a daily basis to drive engagement, adoption and conversion, addressing questions related to product features, functionality and technical issues
  • Create, maintain and deliver regular report, informing on business trends, KPIs, CSAT opportunities and actionable trends
  • Be the voice of the Customer
  • Be a passionate and creative ACA client evangelist, regularly engaging with internal and external stakeholders to identify and secure client advocates for participation in speaking engagements, video testimonials, and client quotes
  • Develop, manage, and maintain the client support website, including project management, content writing, oversight of the overarching strategy, and monitoring analytics
Qualifications for advocacy manager
  • Works well under pressure, deals effectively with change and has the ability to work in a fast paced environment and manage multiple deadlines and priorities
  • People leadership including the ability to demonstrate impact and influence, lead high performing teams, and align multiple stakeholders
  • History of proven successful customer relationship management
  • Fluency with process improvement initiatives
  • Experience with Clarabridge an asset
  • Bachelor’s degree required with a minimum of five years management experience working closely with senior executives
3

Advocacy Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an advocacy manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for advocacy manager
  • Lead the strategy and execution of virtual and in-person Client Advisory Board (CAB) meetings, working closely with Product Management and other teams to develop and deliver compelling and engaging content
  • Leveraging an understanding of our clients and industry best practices to explore and implement opportunities to create a client advocacy and/or referral program
  • Be an overall advocate and champion of our clients
  • Will be primary provider of treatment services for assigned maltreatment and prevention cases, coordinating services for families and monitoring client participation and progress utilizing the modalities of social casework, psychotherapy, and psycho-educational interventions
  • Complete psychosocial assessments IAW FAP Standards M-11, or P-11 using FASOR or FAPNet software to complete assessment documentation
  • Assess for safety and continuously assist families with safety planning
  • Meet with each military (Active Duty) “offender” who has “met criteria” at least once a month and document all follow-up actions in FAPNET database.The FATM will also meet with each adult “victim(s)” of met criteria cases and document all findings using FASOR software
  • Present the findings from the family assessment, the Central Registry Board (CRB) determination and recommendations for treatment to the Clinical Case Staffing (CCS)
  • Coordinate with prevention staff regarding referrals to educational services as part of the intervention plan.Prevention services can be recommended but are not mandated
  • Collaborate with other NPSP team members and develop service plans to incorporate primary and secondary prevention services
Qualifications for advocacy manager
  • Collaborate with other project teams to review internal customer and partner facing guidance
  • Lead broad communications across the sales and delivery teams focused on specific solutions
  • 2 years management experience in a quality, compliance, audit, or risk steward capacity for an operations or systems area and 5 years of operations or systems experience in a quality, compliance, or risk steward capacity
  • Strong use of Excel and other Reporting tools to present reports and dashboards
  • Bachelor’s Degree or Risk Management certification
  • Strong knowledge of the Enterprise Complaints Management Program, including tracking, research, and resolution guidelines
4

Advocacy Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an advocacy manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for advocacy manager
  • Document FAST services in FASOR IAW FAP Standard P-11, and will document NPSP services in FAPNet IAW FAP Standard P-10
  • Providing daily support and liaising with the field advocacy staff by providing materials and technical support, and assisting the Executive Director with ensuring all advocacy activities are working toward the execution of the organizational strategic plan
  • Managing and coordinating with external partners (including consultants and contractors)
  • Monitoring and tracking national budget and national and local advocacy grants and expenses, ensuring compliance with all requirements
  • Collecting and compiling patient stories and managing the written story production process
  • Providing training to advocates/staff on advocacy activities, such as social media training and national advocacy priorities
  • Advising on and implementing digital advocacy strategy at the national level, coordinating with external partners to create effective campaigns
  • Providing strategy and support for digital advocacy at the state level, coordinating with advocacy managers to create specific and effective state-based campaigns
  • Consulting with the Executive Director, Advocacy to plan and execute advocacy team meetings and training for advocates
  • Cataloging and maintaining all digital advocacy assets
Qualifications for advocacy manager
  • Educated to degree standard preferred
  • Strategic ability & high-level understanding of business goals and objectives
  • Understanding of quality management processes such as Voice of the Customer Programs
  • Strong work ethic with ability to proactively manage multiple projects and meet deadlines and timelines
  • Proven track record of managing multiple competing priorities in a cross-functional environment with many stakeholders and teams
  • Self-directed and analytical, ability to understand and identify key priorities
5

Advocacy Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of advocacy manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for advocacy manager
  • Working collaboratively with other members of the advocacy, policy, and government affairs teams to advance advocacy goals and objectives
  • Tracking and reporting on advocacy metrics
  • Customers signed up to the advocacy programme
  • Of advocates recommending to min x friend pa
  • CPRPP- cost per recommended paid prime
  • AR off of recommended prime customers
  • Provide tax advocacy services on criminal and civil matters
  • Advocate on clients' behalf before the collection and examination divisions of the Internal Revenue Service throughout the United States, and all 50 state tax agencies
  • Conduct business fraud investigations
  • Expand the tax advocacy service segment by participation in initiatives to identify business opportunities and generate revenue growth
Qualifications for advocacy manager
  • Ability to interpret data and tell a story in order to communicate glitches and opportunities to improve KPIs
  • Dedication to TEAMWORK, PASSION, PIONEERING, CREATIVITY, DETERMINATION and LEARNING
  • Thrives in a fast-paced environment and adapts to change … an initiator who gets things done
  • Strong writing skills demonstrated via blog posts and other public facing work
  • Strong operational knowledge of applicable social media, community development and advocacy platforms
  • 5+ years of experience in community marketing and/or customer advocacy

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