HR Service Administrator Job Description
HR service administrator
provides support for applications such as the following: MS Office, Internet Explorer, MS Visual Studio, and various other Windows\Linux applications.
HR Service Administrator Duties & Responsibilities
To write an effective HR service administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included HR service administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Oversees adherence to administrative policies within the team and within the office
Assist in and coordinate recruitment activities with Hiring Managers and Recruiters including
Serves as initial point of contact for customers by receiving incoming requests via telephone
Data Entry “Blues” – Complex processing of Transfers, Department and Org Changes
Reporting “Rhythm1” – Generation of standard/regular and ad hoc reports
Work with various HR tools and deliverables supporting the smooth process delivery and operational capability
Consolidate inputs from supporting process owners
Gathers documentation and witness information for hearings, ensures attendance of key witnesses at hearings and helps prepare them
Makes recommendations when expert representative should be requested to attend hearings based on details of individual claims, including potential liability
Completes Verification of Employment and Wage Audit requests
HR Service Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for HR Service Administrator
Typically a job would require a certain level of education.
Employers hiring for the HR service administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Psychology, Administration, Human Resource Management, Management, Business Studies, Business, Finance, Accounting, Human Resources Management, Human Resources
Skills for HR Service Administrator
Desired skills for HR service administrator include:
Microsoft Office package
HR applications
Policies
MS Office applications
Internet
Lotus Notes
ERPs
Procedures and administration
HRS processes and demonstrate excellent quality of service
English language for the adequate fulfillment of the position
Desired experience for HR service administrator includes:
Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment
Fluent in French / German
Fluent Italian is preferred
Strong HR Delivery background is required
You will be self-motivated and a creative thinker with an organised and methodical approach
Experience of working in an HR environment is essential as are excellent communication skills with attention to detail
HR Service Administrator Examples
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HR Service Administrator Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of HR service administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR service administrator
- Providing necessary information to Employees
- Send formal documents to Employees
- Contacting authorities, cooperate with external service providers
- Creating and updating personal files, archiving documents
- Preparing periodic reports
- Attend to staff queries related to Government Services department and Employee Service Centre over the phone, email and fax in a professional and timely manner to provide 90% resolution of inquiries at the first contact itself
- Ability to handle staff complaints and enquiries in an efficient manner by liaising with Government Service Department and Employee Service Centre when required
- Be updated with the new process/procedures and regulations related to Government Service and Employee Service Centre
- Maintaining and generating necessary reports as required by the job or internal division
- Be able to identify staff trends and provide recommendations to the management
Qualifications for HR service administrator
- Continuous Learning - Actively identifying new areas for learning
- You must be experienced in meeting key deadlines and a Level 3 CIPD qualification would be advantageous but not essential
- Proficient in Excel and MS Word
- 0-1 years’ experience in HR Role or Unemployment Claim processing preferred but not required
- Bachelor's Degree / Associate Degree
- Make outbound calls to staff to provide information as and when it’s required
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HR Service Administrator Job Description
Job Description Example
Our growing company is looking to fill the role of HR service administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR service administrator
- Act as the resource and point of contact for SAP Purchase Order creation and maintenance
- Act as main resource and company representative to all employees during their employment life cycle
- Local HR support, for payroll, onboarding
- Production of standard documentation (incl
- Receive, log and resolve queries made to the HR Shared Service Centre (HRSSC)
- Be the first point of call via telephone and email for all customers contacting HRSSC
- Ensure all queries are logged against the correct specialist area and sub category to enhance prioritising, for the benefit of the business
- Ensure all calls assigned are updated regularly and the customer is kept informed at all times of the process, escalating cases when required
- Prepares and analyzes the Global Services HR metrics dashboard, in coordination with the Service Performance analysts and pertinent Global Services HR Service Delivery leaders
- Maintains the active database of user access profiles for all GS HR staff in the Service Center and region
Qualifications for HR service administrator
- Developed computer skills – Word, Excel, Explorer
- For the permanent position you will be fluent in Polish – reading, writing and verbal
- Associates Degree with at least 2 years work experience
- HR Software Implementation Experience
- Lead process training for his/her team
- Handle more than one process, including processes of other delivery centers as part of cross-training
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HR Service Administrator Job Description
Job Description Example
Our company is growing rapidly and is looking for a HR service administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for HR service administrator
- Captures, articulates, and follows up on issues and events with the Aspac Global Services HR Leadership Team, tracking projected related deadlines and action items
- Oversees the management and maintenance of executive schedules, including coordination of logistics for travel and conferences, and the required adjustments as needed
- Compiles the slides and materials to be used in all speaking engagements and presentations to be made by the Service Delivery Head, in partnership with the appropriate resources
- Owns the Site Visit process for Global Services HR Service Delivery in Manila
- Interact with customers when appropriate and problem solve
- Responsible for overall office management support for the Aspac Global Services HR Service Delivery Leadership Team
- Receive and respond to requests and questions via phone, email and Skype in accurate, timely and highly customer service oriented fashion
- Process employee transaction changes in Workday once appropriate approvals have been attained, and communicates relevant information of hires, terminations, and changes to payroll, benefits, HR Business Advisors, and managers
- Maintain electronic employee personnel files
- Maintain North America HR information on company Intranet
Qualifications for HR service administrator
- With contact center experience
- Previous HR experience (2-3 years)
- Good knowledge of the Polish regulations & laws
- Excellent communication skills in English and Polish (written and verbal)
- Additionally one language of the following is a plus (Italian/Spanish/Nordics/French)
- Must have a University degree or Diploma and 1 year experience in Human resources, preferably with an international hospitality company
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HR Service Administrator Job Description
Job Description Example
Our company is searching for experienced candidates for the position of HR service administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR service administrator
- Support employee onboarding process through collection of new hire forms and documents
- Initiates and manages I9 process through HireRight
- Prepare offer/ changes of assignment letters
- Required work hours for this position are 8AM to 5PM PacificTime regardless of location
- Arrange flight ticket and update accommodation team with the list of expected arrivals of candidates
- Arrange the welcome packs for new joiners
Qualifications for HR service administrator
- Must able to communicate effectively in English, Additional languages are desirable (especially Arabic or Russian)
- Computer literate ( Excel, Word & PowerPoint ), takes responsibility for his /her actions, easily establishes and maintains effective relationships
- Request for recruitment clearance
- Coordinate with candidates to follow up on Documents, Visa cancellation and on an arrival or start date
- Create candidate file and printing documents for filling
- Coordinate with the bank to open an new joiner account and update tracker
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HR Service Administrator Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of HR service administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR service administrator
- Proven Excel skills preferable (including Pivot Table and VLOOKUP )
- Systems and tech savvy with demonstrated skills in Microsoft Office suite, PowerPoint, Word
- Experience with Workday preferable but not essential
- The role also requires strong supplier facing skills and interaction with external service providers
- Ability to work collaboratively with key stakeholders
- Bachelor's Degree holder with 2-3 years of related experience
Qualifications for HR service administrator
- Will be responsible in the administration of EDM processes such as Org Management and Personal Data Changes, He/She will be assigned to handle countries or accounts depending on volume transactions or complexities
- Achievement - and result oriented
- Experience of using Microsoft Word, Excel
- Ability to search database and find relevant information and apply
- HR knowledge preferable but not essential
- Experience dealing with administrative tasks