Room Service Server Job Description
Room service server
provides menus to guests and inform them of specials.
Room Service Server Duties & Responsibilities
To write an effective room service server job description, begin by listing detailed duties, responsibilities and expectations. We have included room service server job description templates that you can modify and use.
Sample responsibilities for this position include:
Able to grasp daily menu specials, the menus as a whole
The Director of IT is responsible for providing a high level of operational availability and stability for both standard network and hotel industry specific technology
Communicates guest orders including any special needs or requests using the hotel’s point-of-sales system and checks completed orders with the guest’s original order
Take guest orders in the absence of order taker
Plate and prepare small food items
The ability to serve and clear food and beverage items in an unobtrusive and professional manner in the guest rooms, ensuring timing standards are met consistently
The ability to deliver mybar items as requested by the team
The ability to assist the service team in all aspects of service
The ability to handle any customer food and beverage allergies, ensuring allergy policy is followed with all guest orders accurately in conjunction with the service team and chef
Retrieve checks, set tables/trays according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
Room Service Server Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Room Service Server
List any licenses or certifications required by the position: TABC, TIPS, STAR
Education for Room Service Server
Typically a job would require a certain level of education.
Employers hiring for the room service server job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in General Education, Education, Hospitality, High School Education, Graduate, Restaurant Management, Associates, Computer, Art, History
Skills for Room Service Server
Desired skills for room service server include:
Service time
Menu and specials
Menus and current specials and upsell items to guests
Menu
Specials
Menus
Food and wine presentation
Food quality standards
Presentation
Desired experience for room service server includes:
Minimum two years restaurant serving experience, preferably in an upscale high volume environment
Previous Room Service experience preferred
Candidate must have exceptional people skills with the ability to build trusting relationships
Must be able to perform job functions with attention to detail, speed and accuracy
Ability to move from floor to floor and deliver/pick up trays/carts
Must have developed language skills to the point to be able to read and understand instructions, safety rules
Room Service Server Examples
1
Room Service Server Job Description
Job Description Example
Our innovative and growing company is looking for a room service server. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for room service server
- Position is responsible for each guest check, coordination of tables and tray pick-ups, set-up, delivery and presentation of VIP and other guest amenities
- Responsible for set-up, delivery and presentation of Select Guest trays
- Must be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Set up orders (table or trays) according to standards
- Keep hotel floors clean
- Follow directions and carry out delegated duties
- Complete other tasks and side duties as assigned
- Delivers prompt, efficient and courteous service of food and beverages to guests in accordance with established standards
- Tour guides our wide variety of alcoholic and non-alcoholic beverage choices
- Enjoys creating a culinary adventure for our guests
Qualifications for room service server
- Must be able to work from 11pm to 7am
- Ability to organize multiple tasks for and entire shift
- Must be able to bend, stoop, squat and stretch
- Knowledge of fine wines, beer, and liquor, local and global
- Anticipate guests' needs creating memorable and customized experience
- Previous experience in a similar position, with overnight hours helpful
2
Room Service Server Job Description
Job Description Example
Our company is growing rapidly and is hiring for a room service server. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for room service server
- Monitors guests' needs on a continual basis, ensuring all requests will be promptly fulfilled
- Follows sanitation and table maintenance standards for amazing guest service
- Participates as an employee in producing a smoothly and efficiently run banquet event
- Assists other employees with maintenance (side work, opening/closing duties) as necessary
- Assist with preparing food trays
- Maintain an up to date working knowledge of all hotel amenities any special events
- Deliver food orders including any special needs or requests to the guest in-room and residence, check completed kitchen orders with the order taker or guest’s original order
- Deliver amenities and greet our guest on arrival
- The overnight position requires having self motivation and exceptional organization skills
- Typical shift is 10PM-8AM
Qualifications for room service server
- Certification in CPR, complementary
- Previous guest service training, very helpful
- 1-2 years experience working as a server a must
- Good food and beverage knowledge a must
- Must have the ability to multi-task and at times work by one self
- Strong food and beverage knowledge preferred
3
Room Service Server Job Description
Job Description Example
Our innovative and growing company is looking for a room service server. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for room service server
- Be knowledgeable of all menu items, their garnish, contents and preparation methods
- Check Micros machines to make sure they are set to the proper menu
- The ideal candidate will also have solid food and beverage knowledge, a strong attention to detail and the ability to multitask
- Make beverages and open bottles of wine
- Input orders correctly into Micros POS
- Completes side work as deemed necessary by management to ensure the smooth operations of the department
- Complete all side duties as assigned, minimize breakage, organize Room Service area
- Responsible for fitness center and lobby refreshments
- Pick up trays and tables after guests have finished
- Must be completely familiar with all food and beverage outlets, all support departments, events, promotions and physical layout of the property
Qualifications for room service server
- Available week-ends and one week day, full time available during summer, flexible schedule (must be able to work Night and weekends)
- Certified Beverage handler
- Availability required for a minimum of 4 months
- Must be able to communicate efficiently and accurately via telephone
- Must be able to work until 2am
- Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and polices a prescribed by company standards
4
Room Service Server Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of room service server. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for room service server
- Complete all side work and preparations of the equipment for the continuation of the operation
- Make sure that all silverware and glasses are wiped and spotless
- Set and maintain the Room Service equipment
- Follow posted opening and closing duties and side work sheet
- Contribute to the creation of a positive and productive work environment
- Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, room service side stations and delivers complementary in room amenities as set for the on vie program
- Applicants must have a flexible schedule with the ability to work all shifts, including overnights, weekends and holidays
- Ability to carry trays and hot boxes short distances
- Ability to efficiently move around work area, read and prepare special orders, take and recite orders by phone
- 1-2 years as a Waiter/Waitress in a similar environment preferred
Qualifications for room service server
- Room Service experience is preferred but we are willing to train
- Two years of food service or related work in a luxury bar or lounge atmosphere
- Alcohol Awareness card required
- Must be able to work overnights, weekends, and holidays
- Prior food and beverage experience in similar position preferred
- At least six months POS system experience preferred
5
Room Service Server Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of room service server. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for room service server
- Assist guests in a friendly, professional manner – ask if you can be of further assistance
- Maintain cleanliness of the entire Room Service area and Hotel tower
- Responsible for knowledge of product
- Assists in the restaurant to buss tables and assist servers
- Delivers food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
- Communicates guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
- Anticipates guest needs, ascertains satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests
- Coordinates amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion
- Stocks and order items
- Assists in setting tray tables for delivery
Qualifications for room service server
- Set up and deliver amenities
- Must possess excellent listening and communication skills
- Must possess solid computer skills with working knowledge of Microsoft Office programs
- Must be able to work a flexible schedule that includes evenings, weekends and holidays
- 1-2 years experience in 5* luxury brand resort/hotel in a similar field
- Previous food and beverage experience in fine dining or hotel preferred