HR Operations Manager Job Description

HR Operations Manager Job Description

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HR operations manager provides expertise to HR Operations team, HR partners relating to payroll, benefit, pension, and PAF related operational processes, federal and state regulations, and other escalated questions.

HR Operations Manager Duties & Responsibilities

To write an effective HR operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included HR operations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Design, develop and manage special human resources projects and programs related to compensation, performance management, employee development, HR analysis and planning and organization transformation
Lead the HR Operations team in delivering operational excellence in HR processes and administrative delivery
Managing the organisation of key social events array of other activities to ensure the smooth day to day running of the studio
Fosters a service culture which promotes continuous quality improvement within the department and key stakeholders
Displays a proactive approach in implementing change management processes to improve service through streamlined processes
Play an integral role in providing effective employee communication
Manage approved headcount levels, including oversight and processing of job offers and new hire on boarding
Be the overall owner and sponsor of Latitudes Human Capital Management (HCM) database, ensuring data integrity and eliminating defects of critical HCM data
Lead HR Operations Employee Life Cycle processes & ensure high standards of accuracy and quality are maintained based on compliance within the relevant legal framework and policy requirements
Develop strong working relationships with the stakeholders, ensuring effective communication and early identification of requirements and service issues, including follow-up on complaints

HR Operations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for HR Operations Manager

List any licenses or certifications required by the position: PHR, PMP, SPHR, HR, SHRM, CAPM, PMI, CP, HRIS, SAP

Education for HR Operations Manager

Typically a job would require a certain level of education.

Employers hiring for the HR operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Education, MBA, Business/Administration, Management, Graduate, Finance, Human Resources Management, Human Resource Management

Skills for HR Operations Manager

Desired skills for HR operations manager include:

Federal
Local tax related laws and regulations
State
HR processes
HR processes and procedures
Performance management
Applications
Benefits plans and payroll processes *Workday !
Field of operations
HR systems

Desired experience for HR operations manager includes:

Build and maintain analytics that help measure organizational health and engagement
Partner with supervisor to identify HR operational practices that can be implemented or changed to achieve efficiency and effectiveness
Working knowledge of the Lawson system
5+ years in payroll administration / supervision
Experience with external payroll providers / partners
Knowledge of Crystal reporting is a plus

HR Operations Manager Examples

1

HR Operations Manager Job Description

Job Description Example
Our growing company is looking to fill the role of HR operations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for HR operations manager
  • Oversee and ensure appropriate controls are in place to safeguard personnel data, maintain continuity of operations, and maintain data accuracy and integrity
  • Proactively identify and produce relevant key performance indicators (KPI’s) helpful to management
  • Facilitate and assist with project management of people related program and initiatives, such as annual goal setting, performance assessments, talent reviews
  • Maintain knowledge of HR requirements and regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance
  • Escalation point for inquiries regarding policies, procedures and programs
  • Oversees the data entry of information for all individuals paid via the payroll system and is completed timely ensuring that the quality and integrity of each transaction is consistent with established protocol and definition as outlined in the FASIS manual
  • Manage staff to meet daily operational needs and the achievement of project and initiative goals
  • Participate in the ownership of the HRMS and time collection systems
  • Manage HR related projects by coordinating resources and timelines across HR
  • Ensure all employee relations issues are handled effectively with minimal risk to the business
Qualifications for HR operations manager
  • Knowledge of Workforce Management systems as asset
  • PMF Standards, Methodologies, & audit requirements
  • Previous experience developing Business Requirements Documents
  • Demonstrated ability to lead business requirement sessions and translate application ideas and issues with peers and IT management
  • Demonstrated ability to drive achievement of results and to adapt to changing priorities
  • Ability to develop and sustain strong relationships
2

HR Operations Manager Job Description

Job Description Example
Our company is hiring for a HR operations manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR operations manager
  • Scope out and deliver a change management plan for new HR processes, major changes or implementations
  • Managing and developing a team of HR and Payroll Associates
  • Program manager for people related programs and initiatives, such as annual performance assessments, talent review and compensation planning
  • Leads business requirement development and acts has HR project lead for implementation of system enhancements/replacements and significant program changes
  • Creation and management of HR Reporting (turnover, analysis, ad hoc reports)
  • Oversees research and resolution of issues and errors related to data transfer from HRIS to other K12 systems or vendors
  • Partners with HR Business Partners, Payroll and HRIS to create and implement more efficient and effective processes
  • Manages data audits to ensure the accuracy and integrity of HRIS information
  • Maintains knowledge of HR requirements and regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance
  • Manages overhead headcount/position management including add-to-staff requests, project positions, business re-orgs for TV groups, , oversight for the accuracy and distribution of monthly org charts
Qualifications for HR operations manager
  • Undertaking a review of current benefits and making recommendations, and
  • Working with the EIC to further develop employer brand and culture
  • Suitable candidates will equally demonstrate pragmatism, creativity, ability to deal with the detail
  • A minimum of 5 years of prior experience in Human Resources Retail Functions, including a minimum of 2 years in a management position in a global Company
  • Relevant experience gained within a retail environment, leading an HR function
  • Demonstrable experience aligning HR goals and objectives with the retail business goals, combined with a strong understanding of the business
3

HR Operations Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of HR operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for HR operations manager
  • Lead HRSD project management efforts to include, planning, execution, risk/ issue tracking and resolution
  • Develop and maintain project plans, status reports, risk and issue logs, and other project related artifacts
  • Oversee project tracking and governance for HRSD projects and initiatives
  • Effectively support the HRSD team as both member and leader
  • Exude teamwork, and demonstrate influence and leadership with colleagues both inside and outside the HRSD team
  • Major ROB elements span regular cadence of leadership and team wide meetings
  • Onboard employees for varying sizes of contracts
  • Provide support to on-site personnel on various programs within the business unit
  • Proactively review and coordinate established procedures, systems, and standards for overall operations with relevant stakeholders
  • Oversee HR wiki direction, instructions, and guidance to coordinators
Qualifications for HR operations manager
  • Minimum 8 years HR experiences in the food, pharmaceutical and/or releveant manufacturing industries with at least 3 years in a regional HR Operations capacity
  • University Degree in Business Administration or Human Resources Management
  • Master degree majoring in Business, HRM or Organizational Psychology would be an added advantage
  • Knowledge of Labor Law, Employee Relations, Compensation and Benefits
  • Certified trainer in leadership development programs
  • Certified practitioner in various profiling tools
4

HR Operations Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of HR operations manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR operations manager
  • To be responsible in reviewing employment cost budget for all business units prepared by HR Officer
  • To be responsible to supervise the submission of data survey as per guidance from global
  • To review salary and benefit plan to ensure competitiveness with market
  • Prepare ad hoc data requested by Area office
  • To assist HR Director in preparing annual HR Budget and help to monitor HR Spend compared with approved budget
  • T o develop local policies around C&B and local practices
  • Manage daily operations of AskHR call center to ensure service level agreements are met with high quality customer service results
  • Lead and develop a team of AskHR representatives
  • Consult, advise and collaborate with the management teams and Centers of Expertise to ensure optimum operation of Global HR standard service catalog and Regional service catalog
  • Consult and collaborate with regional HR teams to shepherd new support requests aligned to the Shared Services model
Qualifications for HR operations manager
  • Proven experience in designing, developing and delivering systems related projects
  • Minimum of 5 years of experience with Workday Implementation experience preferably with a partner
  • Bachelor’s degree or an equivalent combination of experience, skills, training, and education
  • Preferred Worldwide ERC® CRP or GMS designations, PHR, GPHR designations
  • 7+ years of experience in an HR generalist or business partner role
  • Ability to engage with technologists – systems thinker
5

HR Operations Manager Job Description

Job Description Example
Our company is looking to fill the role of HR operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for HR operations manager
  • Define project plans and timelines, resource needs and deliverables.Make decisions today while understanding short and long term costs
  • Analyze information and situations, develop creative solutions and implement actions to ensure project objectives are met
  • Ensure all stakeholders are provided status reports, feedback and follow-up ensuring the project meets the needs of the business
  • Communicate organizational / employee relations implications related to the successful completion of projects
  • Possess technical/tactical ‘know-how’ to identify problems and target effective resolutions
  • Serve as point of escalation for critical project issues
  • Serve as the primary point of contact for HR technologies and reporting for human resource partners, end users, IT teams and third parties
  • Act as a liaison between human resources, business partners, and IT
  • Lead and advise human resource and business partners in assessing technology needs, developing and documenting business requirements and functional specifications, developing test conditions, conducting acceptance testing and implementing solutions
  • Lead and advise business partners in the development and implementation of technology and data governance models to ensure the highest degree of data integrity and business controls for human resources and dependent systems
Qualifications for HR operations manager
  • Personal computer skills including Microsoft Office (Word, Excel and PowerPoint)
  • Ability to drive a project from planning through to implementation
  • Call center/shared services background is preferred
  • Envisions, directs, and is accountable for the consistent delivery of WFA HR operations across the shared service model
  • Provides operational thought leadership by initiating, leading and/or participating in a broad range of major projects and initiatives to support regional expansion and enhance operational excellence
  • HR Qualification preferred

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