Fleet Support Job Description

Fleet Support Job Description

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Fleet support provides advice and counsel to the customers of the business and manufacturing systems in assigned area(s) of responsibility, and to other location business, manufacturing, local technical, or Global Information Services personnel.

Fleet Support Duties & Responsibilities

To write an effective fleet support job description, begin by listing detailed duties, responsibilities and expectations. We have included fleet support job description templates that you can modify and use.

Sample responsibilities for this position include:

Establish and manage policies, contracts, inventory and parts control plans based on established inventory models and lead time requirements
Assist in the development, coordination, and maintenance of aviation Fleet training policies, processes and programs associated with operational requirements
Assist in the production and monitoring of training policies affecting Fleet Response Training Plan (FRTP) and associated support of the Optimized Fleet Response Plan (OFRP)
Some relevant experience within sales support
Ambition and willingness to progress
Assist with the review of Fleet training policy
Execution of internal audit program in order to ensure adherence to EN 9100, EN9110, EASA Part 21 (G) and Part 145 and associated Customer approvals
Generation and implementation of Quality plans to meet Customer requirements
Completion of required First Article Inspections (AS9102) and ensure smooth transition of new products into production
Manage and host Customer audits and source inspection activities

Fleet Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Fleet Support

List any licenses or certifications required by the position: SSCP, SCNP, GSEC, II, IA, JNTC, IAT, IAW, ASE, ASNT

Education for Fleet Support

Typically a job would require a certain level of education.

Employers hiring for the fleet support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Science, Technical, Arts, Computer Science, Mathematics, Physics, Business, Chemistry, Education

Skills for Fleet Support

Desired skills for fleet support include:

Policies
Procedures and service standards the use of standard tools and systems
Danaher Business Systems
Excel
Lean manufacturing practices will enhance the candidate’s ability to communicate with DHR business associates
Microsoft Office
Remote administration tools
After Marketing Engineering Services
Aircraft Manuals
Languages and cultures relevant to assigned customer/s

Desired experience for fleet support includes:

Ensure inspection process adherence and associated physical sign-off of product prior to despatch
Track Quality metrics, and implement activities to drive improvements
Lead and deliver excellent customer service to ensure the smooth delivery and ongoing support of Telematics and Diagnostics solutions
Recruit talented employees, participate in workforce and development planning efforts, establish clear expectations and effectively manage performance
Experience with DOT regulatory preferred
BSc on Electrical, Electro-mechanical, Energy, Mechatronics or any other engineering area relevant for the function

Fleet Support Examples

1

Fleet Support Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of fleet support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for fleet support
  • Assist in the development of the scenario, road to crisis, operational environment and specific storylines that ensure the commander’s training objectives are accomplished
  • Provide recommendations for and development of synthetic augmentation (entities, scenario elements, simulator operators, ) to live training exercises
  • Coordinate new customer requirements for Airline Technical Operations
  • Interface with installs on new tail activations and line operations readiness
  • Develop process to ensure successful globalization strategy is implemented
  • Provides technical assistance and fault isolation troubleshooting expertise to repetitive and chronic aircraft items
  • Develops technical recommendations to address chronic items as required
  • Coordinates and schedules with maintenance controllers ground time, manpower, engineering resources and parts required to address chronic maintenance items at line stations
  • Reports on morning maintenance call of all chronics being tracked and action plans
  • Coordinates with the Reliability Department for data in reference to component failures, and the Repeat Items Program
Qualifications for fleet support
  • Bachelor's Degree in Business Administration, Transportation, Logistics or a combination of education and experience providing equivalent knowledge required
  • Five years’ leadership experience preferred
  • Minimum 6 years of professional experience on Generators relevant for the function
  • Proficiency on presentations and communication to customers
  • Solve quality and multiple issues
  • Lead by applying science, engineering theory and processes
2

Fleet Support Job Description

Job Description Example
Our company is growing rapidly and is looking for a fleet support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for fleet support
  • Manages long term out of service events in conjunction with AMCC
  • Reviews vendor technical issues, component failure investigations and reporting to support warranty issues
  • Reviews shop teardown reports for performance and evaluation and troubleshooting as required
  • Develops processes and suggests changes in the inspection and maintenance procedures to improve efficiency of Technical Support and repairs
  • Establishes procedures and programs to improve parts consumption
  • Assists Materials with maximizing supply chain availability
  • Works with Materials, vendors and the field to develop component consumable kits
  • Initiates revisions through an approval process to Maintenance Manuals, parts catalogs, and operations manuals as required
  • Develops project status reports to show progress and compliance with initiatives
  • Develops Fleet Performance reports
Qualifications for fleet support
  • Proactively serve in cross functional leadership teams to achieve business goals
  • Proven experience conducting Root Cause Analyses (RCA) with aid of 8D methodology
  • Engineering or Management education
  • U.S. citizen with Bachelor of Arts or Science degree and active military duty experience in a combat systems environment, including recent instructional/training experience
  • Five (5) years of applicable technical and general Training SME experience (seven years of technical/ Training SME experience in lieu of degree will be considered)
  • Three (3) years of applicable Training SME and Functional Area experience (see detailed tasks above)
3

Fleet Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of fleet support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for fleet support
  • Develops product improvement modifications as directed by reliability indicators
  • Reviews the Avionics and Systems portions of the Maintenance Inspection Programs and initiates changes to programs and documents accordingly
  • Acts as project manager as assigned to initiatives related to reliability and maintenance effectiveness
  • Performs additional duties assigned by the Director of Airline Technical Operations
  • Provide assistance and advice to government representatives related to aviation training in a variety of forums, meetings, conferences, and working groups
  • Support Fleet aviation training policy and standards analysis including collaboration with DoD, OPNAV, Naval Education and Training Command (NETC), Naval Personnel Development Command (NPDC), Systems Commands (SYSCOM), and subordinate Fleet staffs, representatives from other military services and other government agencies
  • Provide recommendations to government representatives on the articulation and implementation of aviation Fleet training and Doctrine, Organization, Training, Materiel, Leadership and Education, Personnel and Facilities (DOTMLP-F) change requests
  • Assist with the review of aviation related Navy Training System Plans (NTSP) in accordance with OPNAVINST 1500.76C and local standard operating procedures (SOP) and provide recommendations to ensure appropriate training is incorporated and delivered to the Fleet
  • Assist with the review of aviation related Navy Mission Essential Task Lists (NMETL) in accordance with the Universal Naval Task List (UNTL), Fleet Training Continuum (FTC), and Navy Tactical Reference Publication (NTRP) 1-03.5 and provide recommendations to improve the associated tasks, conditions and standards
  • Assist with the review of aviation related instructions and doctrine (e.g., Concepts of Operations [CONOPS], Required Operational Capability/Projected Operational Environment [ROC/POE], and Tactics, Techniques and Procedures [TTP]), and provide recommendations to improve the documents and incorporate associated Fleet training
Qualifications for fleet support
  • Deep understanding of all phases of the Fleet Response Training Plan (FRTP) and familiarity with Fleet Training policy documents, including the Fleet Training Continuum (FTC) and Type Commander Training and Readiness manuals
  • Familiarity with NWTS, NTIMS, PbViews, BIRT, NRAS, SIMDIS, GCCS-M, DRRS-N, NMETL, UNTL, UJTL, and Naval operations and training
  • Master Training Specialist qualification
  • College degree in aviation related field
  • 5 years’ experience in commercial aviation performing and leading maintenance teams
  • Strong Avionics background required
4

Fleet Support Job Description

Job Description Example
Our innovative and growing company is hiring for a fleet support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for fleet support
  • Specify, design, code and validate software and follow software configuration management processes
  • Design, implement, test, and troubleshoot software related to the TCMS and/or PIS systems
  • Develop and maintain documentation and evidence for industry compliance
  • Ensure deliverables such as documentation, software configuration, software releases, bug fixes, and new feature implementations are completed on-time, within scope and within budget
  • Develop the TCMS test cases and associated documentation to demonstrate compliance to the agreed system requirements
  • Provide technical expertise in train control and information systems to shape future solutions
  • Receive and evaluate requests from site personnel for goods and services via Hire system, telephone, fax and email
  • Place of all plant hire orders with agreed and approved framework suppliers
  • Manage all requests for breakdowns of both internal and external plant items and log them with the appropriate supplier / internal workshop, using the call management system
  • Follow up on all breakdowns, on hires and off-hires with suppliers / internal workshops and customers to make sure that the request is fulfilled in the agreed SLA
Qualifications for fleet support
  • Computer literate in Microsoft software and use of digital manuals
  • More than five years of Project Management experience
  • More than three years of experience in General information systems
  • Four (4) years of technical and general Program Analyst experience (seven years in lieu of degree will be considered)
  • Familiarity with Fleet Training policy documents, including the Fleet Training Continuum (FTC), Strike Group Tactical Training Continuum (SGTTC), and Type Commander (TYCOM) Training and Readiness manuals
  • Experience in the use of Fleet Training, Management and Planning System (FLTMPS)
5

Fleet Support Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of fleet support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for fleet support
  • Always deliver exceptional customer service
  • Take ownership of any given task and complete by agreed deadline
  • You will have a minimum of 3 GCSE’s A*-C including Maths & English or equivalent coupled with an interest in Business Administration
  • You will have an enthusiastic, engaged attitude and eagerness to learn and develop personally and professionally
  • Order Placement experience in desirable
  • Provide immediate technical resolution for controls related issue for the installed fleet for both Aeroderivative packages and Heavy Duty equipment
  • Support site installations and commissioning with occasional travel to customer sites
  • Clearly communicate the Controls platform requirements to all aspects of the business with continued refinement throughout the technical proposal effort
  • Provide technical guidance on Controls specifics throughout the ITO phase
  • Work hand-in-hand with Product Line, Commercial and Sales to actively manage deal competitiveness
Qualifications for fleet support
  • High school diploma or equivalent training/experience with 3 years of related experience
  • Must be familiar with and able to successfully load and retrieve data through TAAS Fleet Scheduling Center (FSC), and Visit Analysis Center (VAC)
  • Personnel shall have knowledge/understanding of WEBSKED, Navy Data Environment (NDE), Validation Screening & Brokering (VSB), and RMAIS/NNPI
  • Position requires a current Security Clearance
  • Subject Matter Expertise in the Navy Planning Process, Battle Rhythm and Operational Risk Management
  • Ability to provide classroom instruction to a diverse training audience of naval (USN / USMC / Coalition) officers

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