ESC Operations Job Description

ESC Operations Job Description

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ESC operations provides direction to the maintenance of buildings, vehicles, power operated equipment, office equipment, and HVAC systems for the Special Constructions group.

ESC Operations Duties & Responsibilities

To write an effective ESC operations job description, begin by listing detailed duties, responsibilities and expectations. We have included ESC operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure team compliance related to but not limited to ESD, Spacelabs Quality Management System, Training, Calibration and Preventative Maintenance of Test Equipment, and Inventory Controls, Participate in internal and external regulatory audits FDA, TUV, MDSAP
Write, review and update procedures for the operation of the department and train subordinates on these procedures to ensure accuracy of performance
Develops personal knowledge of equipment and manufacturing systems to provide a highly competent resource for the shift team
Develops shift team and builds and effective operating culture by utilizing a performance management system that sets clear expectations, provides on-going coaching, and assesses employee performance
Establishes methods and procedures
Oversees, mentors and provides technical guidance to less experienced Application Operations Analysts on unusual or especially controversial problems
Coordinates, plans and manages Enterprise Integration application changes
Provides expert level analysis, design and implementation for Enterprise Integration application and interface projects
Obtains management approval as needed and is responsible for project tracking and analysis of project costs, scope and schedule
Identify and communicate lessons learned and incorporate prior lessons learned as best practices into projects

ESC Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for ESC Operations

List any licenses or certifications required by the position: ESC, APAC, PMI

Education for ESC Operations

Typically a job would require a certain level of education.

Employers hiring for the ESC operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business/Administration, Finance, Education, Technical, Business, Accounting, Management, Technology, Engineering Management, Sciences

Skills for ESC Operations

Desired skills for ESC operations include:

Manufacturing food products
ERP systems
Equipment and manufacturing systems to provide a highly competent resource for the shift team
Equipment and manufacturing systems to provide a resource for the team
Highly
ICH standards
OIG
PhRMA code
Linked systems and peripherals in order to enhance SmartMeter operations
Network and telecommunication systems

Desired experience for ESC operations includes:

Provides operations support in monitoring, scheduling, analyzing, diagnosing and resolving problems
Provides on-site or remote support for project implementation
Participate in design reviews, user acceptance testing, equipment trials and tests as requested for new deployments, products and service offerings
Assist other analysts and technicians as appropriate in developing their own technical skills through training, presentations and involvement in the process of maintaining and supporting these systems (installations, upgrades, troubleshooting, problem resolution, ) Create and maintain training class curriculum, conduct internal classes and coordinate supplier training
Assist other analysts and technicians as appropriate in developing their own technical skills through training, presentations and involvement in the process of maintaining and supporting these systems(installations, upgrades, troubleshooting, problem resolution, ) Create and maintain tra
2-3 years’ experience in a manufacturing environment with leadership experience preferred

ESC Operations Examples

1

ESC Operations Job Description

Job Description Example
Our growing company is hiring for an ESC operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ESC operations
  • Facilitate communication between Medical teams (both global & local), Medical Program Management, and ESR Ops to ensure alignment on process, compliance & internal controls, roles & responsibilities, and VisionTracker data access
  • Collaborate with CMO function on reporting and cross-GBU initiatives related to ISS evolution and best practices
  • Accountable for the selection, onboarding, talent and career development of Program Management associates
  • Responsible for the management and direction of a production shift team
  • Develop knowledge of equipment and manufacturing systems to provide a resource for the team
  • Develop team and builds an effective operating culture by utilizing a performance management system, providing on-going coaching and assess employee performance
  • Manage the daily operations of the ESC
  • Approve and submit documentation to support scrap/repair decisions
  • Ensure appropriate inventory levels in Global Service Repair locations using modern inventory forecasting methodology and monitor the levels on a frequent basis
  • Collaborate with Marketing on Repair and Refurbishment promotions
Qualifications for ESC operations
  • Experience working within a FDA regulated environment preferred
  • Proven communication skills that will allow interaction at all levels of the manufacturing organization
  • Experience leading a production team in a complex, changing environment to deliver results to the organization
  • Experience in a processing and packaging industry, preferably in liquids, powder or food based environment
  • Experience using continuous improvement and problem solving tools to drive significant business results in key metrics
  • Experience working on cross functional teams within a broader organization preferred
2

ESC Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of ESC operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ESC operations
  • Monitor personnel and shop performance on a regular basis
  • Make estimates/quotes, schedule workloads and establish repair and refurbishment priorities by following standard operating procedures for customer repair units and the exchange program
  • Maintain contact with customers and field personnel to ensure service levels and needs are met
  • Develop and maintain metrics or reporting on key indicators
  • Monitor ESC costs and overtime
  • Manage, evaluate and develop team of employees to meet functional deliverables and responsibilities
  • Assist Project Manager in developing Project Proposals, Technical Scope, Plans, Schedules and Cost Estimates
  • Provide detailed project engineering
  • Manage and track material purchases and disposition
  • Assist in the job walk downs and handoffs
Qualifications for ESC operations
  • Basic computer skills required (i.e., Windows, SAP, WINS, Microsoft Office)
  • Able to rotate between different shifts and/or departments as required by business needs
  • ASEE (Bachelor Degree preferred) plus 5 years of field or factory service experience (with medical industry preferred)
  • Ensure completion of drawings
  • Take responsibility to ensure the safety of work environment and ensures Construction Job Packages include adequate site safety information
  • Attend safety training
3

ESC Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for an ESC operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ESC operations
  • Create Bill of Material
  • Act as single point of contact for all technical issues with project mangers on projects
  • Coordinate project meeting requests with other team members as appropriate
  • Promote the value of safety through conduct and communications
  • Coordinates daily production activities and resources to ensure operational metrics are achieved
  • Comprehends the regulatory environment and MJN policies for the shift team, and ensures production systems, documentation and process are in compliance at all times
  • Responsibilities include overseeing the accurate and timely completion of production records
  • Provides technical expertise to resolve and/or troubleshoot production-related issues
  • Builds technical competencies within the production shift team by sharing knowledge, coaching, and providing for ongoing training
  • Ensures shift team implements and utilizes solutions and technologies in support of improved safety, quality, continuous improvement and optimization of manufacturing processes
Qualifications for ESC operations
  • Communicates and coordinates work activities with other shifts, other areas within the broader operational organization
  • Utilization of HR software systems to manage employee transactions
  • Manages compliance with all HR policies, and administers employee relation matters in an effective and timely manner
  • Work hours will include those hours worked by shift team
  • Bachelor’s degree in a business or technical field preferred
  • Minimum of 2-3 years’ experience in a manufacturing environment with leadership experience
4

ESC Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of ESC operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for ESC operations
  • Initial assignments from the tasks below will require direction and supervision
  • Investigates/analyzes assigned technical issues, with supervision of method, progress, and resources
  • Assists other engineers, project teams, and supervision by developing, compiling, and providing technical data
  • Applies basic engineering principles and scientific theory
  • Prioritizes, plans, and recommends solutions
  • Researches and implement monitoring and alerting technologies
  • Provides supporting services for Enterprise Integration middleware and technologies with other business teams and other IT teams
  • Pilots leading edge products, processes, procedures and tools for use of Enterprise Integration middleware and related Enterprise Integration technologies
  • Represents their workgroup, organization and or manager at meetings with business clients, suppliers, contractors, stakeholders, or other third party internal or external teams
  • Provides expert analysis and impact assessment for complex and enterprise, over-arching type changes and updates to Enterprise Integration middleware, interfaces and daily operating schedule
Qualifications for ESC operations
  • Experience leading a production team in a complex, changing environment to deliver results to the organizations
  • Minimum of 2 - 3 years’ experience in a manufacturing environment with leadership experience, BS degree in a business or technical field preferred
  • Basic computer sills required
  • Provides expert-level knowledge and hands-on experience for Enterprise Integration middleware solutions to internal business clients and to project groups leveraging Enterprise Integration-related technologies
  • Consults with integration development team and infrastructure operations groups aligned to Enterprise Integration to identify, understand, anticipate, and meet current and future business needs
  • Communicates, plans and coordinates managed service vendor(s) for SLA Metrics and KPI’s
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ESC Operations Job Description

Job Description Example
Our innovative and growing company is looking for an ESC operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for ESC operations
  • Designs operational test requirements
  • Provides escalation support for mission critical Enterprise Integration solutions
  • Provides expert-level knowledge for internal or external audits data request
  • Assists other Enterprise Integration Applications Operations Analysts in resolving complex issues
  • Participates in Enterprise Integration design forums and provides Operational Standards
  • Acts in a lead capacity for root cause analysis efforts and remediation solutions
  • Provides project updates and reporting information for assigned projects as requested
  • Obtain commitment on detailed work plans including schedule, cost, resource, contingency and communication plans
  • Develops, monitors and updates the project cash flow and financial forecasts
  • Manages dates, operations, tasks and scheduling in current software system
Qualifications for ESC operations
  • Ensures all specialized materials are ordered in a timely manner
  • Assesses project risk and formulates mitigative contingency plans
  • Implements quality standards, reviews project deliverables and communicates variances accordingly
  • Adjusts project scope, with project sponsor approval, and schedule as appropriate to accommodate change
  • Identifies project performance issues, analyzes and addresses them in a timely manner
  • Represents and promotes the project and its contribution to company goals

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