Benefits Operations Job Description

Benefits Operations Job Description

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Benefits operations provides professional and accurate employee communications to clients, such as annual benefit enrollment period newsletters, PowerPoint presentations, benefit summaries, enrollment forms, benefit administration system guidance etc.

Benefits Operations Duties & Responsibilities

To write an effective benefits operations job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Create efficient access to accurate data through delivering on the data strategy and BI roadmap and plays a key role in delivery of lake and marts
Develop, plan and execute all employee seminars/programs and annual Wellness Fair
Serve as HBO’s contact for escalations with the TW Benefits Service Center and TW vendors
Conduct Benefits new hire orientation
Analyze benefits dashboards, data and trends and recommend programs to improve outcomes and reduce costs
Manage HBO’s tuition reimbursement Plan
Assist Director in leave administration and accommodations
Monitor industry benchmark practices and communicate to HR Management
Update HBO’s intranet postings & employee handbook on benefits matters and policies
Oversee process to ensure Affordable Care Act and NYC Earned Sick Time requirements are being met

Benefits Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Benefits Operations

List any licenses or certifications required by the position: ACCA, PHR, SHRM, CEBS, SPHR, CP, CBP, HR, HRCI, CCP

Education for Benefits Operations

Typically a job would require a certain level of education.

Employers hiring for the benefits operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Finance, Human Resources, Business/Administration, Accounting, Administration, Management, Graduate, Economics

Skills for Benefits Operations

Desired skills for benefits operations include:

Comparable benefit delivery platform
Total Benefit Administration
Benefits outsourcing systems standard practices to drive optimal delivery model and solutions
Core Benefit Administration
Excel
Outlook
Word and PowerPoint
Access
ERISA
Computer programming

Desired experience for benefits operations includes:

Must have demonstrated strong analytical skills
Able to develop and manage a project plan to determine resources needed and timing of those resources to ensure project stays on schedule
Ensure the timely, accurate response to employee/HR queries
Conduct analysis to review and monitor the costs for benefits so budgets can be met or justified to Benefits Manager
Develop and manage a project plan to determine resources needed and timing of those resources to ensure project stays on schedule
Conduct analysis to review and monitor the costs for benefits so budgets can be met or justified to the Benefits Manager

Benefits Operations Examples

1

Benefits Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of benefits operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for benefits operations
  • Update HBO’s intranet postings & employee handbook with benefits matters and policies
  • Collaborate with Finance, including Performance Management, and business partners to ensure alignment between forecasted STI and accruals
  • Evolve the process for establishing the annual STI operating plan for the enterprise
  • Engage with other functional partners in the organization
  • Analyze base salary funding and develop year-end pool funding recommendations for the enterprise
  • Assist in the development of year-end Board and HRC and GE reporting deliverables
  • Identify process improvements through enhanced automation and streamlining
  • Calculation and review of PAs, PSPAs and PARs and preparation of applicable filing forms
  • Peer reviewing pension calculations, year-end processing reports and annual pension statements prepared by Pension Administrators
  • Manage HR Operations, working closely with the Company’s HR and IT teams in identifying and designing effective systems and processes
Qualifications for benefits operations
  • Minimum 3 yrs experience in HR Function
  • Must have demonstrated ability to manage projects and meet tight deadlines
  • Undergraduate university degree in or specialization in Finance, Accounting, or Math
  • Minimum 5 years work experience, preferably in Finance, Performance Management or Compensation Analysis
  • Accounting (CPA, CA
  • Demonstrated knowledge of legal and regulatory requirements in the benefits area ie
2

Benefits Operations Job Description

Job Description Example
Our growing company is looking to fill the role of benefits operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for benefits operations
  • Finalize presentations, letters and memos using MS Office
  • Make teleconference and virtual meeting arrangements and coordinate changes in meeting schedules
  • Independently perform varied administrative duties related to functional area
  • Maintain filing systems, department contact lists and org charts
  • Interact with vendors and coordinate their office visits
  • Provide back - up support for Executive Assistants within the department
  • Responsible for selecting, coaching and continuously motivating team members to achieve high levels of performance
  • Develops effective, ongoing communications to employees to ensure education and awareness of benefits
  • Ensure day-to-day operations are successfully delivered for HR C&B Services (Compensation, Benefits, Pre-Payroll and Time & Attendance) and that work is conducted in alignment with global policies and processes in accordance with agreed Operating Level Agreements
  • Coordinate recognition payments with payroll as needed
Qualifications for benefits operations
  • Minimum 2-4 yrs experience in benefits function including leave administration
  • 1 - 3 years experience in a benefits function
  • Must have strong written and verbal communication skills including presentation skills
  • Must have demonstrated strong analytical skills and Workday experience, a plus
  • Experience with Coordination of Benefits and related topics
  • Will be handling Employee Benefits schemes for Asia Pacific region locations including the statutory benefits such as Provident Fund, Gratuity, ESIC and other benefits such as various employee Insurance schemes, Housing assistance programs
3

Benefits Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of benefits operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for benefits operations
  • Coordinate wellness communications as needed
  • Responsible for data governance, metadata, and ensuring accuracy of data being reported and used within LMB
  • Ensures that we have the best internal and external data sets to meet our strategic objectives in LMB
  • Manages inventory of data strategy and tools to reflect evolving organizational needs
  • Develops talent for the organization
  • Develop and monitor measurement strategy to assess quality of data
  • Champion advanced utilization of technology across functional roles throughout the organization
  • Manages and directs the overall operation of the department including implementation of all reporting strategies that support SBU goals
  • Work with the functions to design, develop and execute a strategy roadmap that includes specific operational plans, timelines and deliverables
  • Must be a visionary leader who knows how to effectively drive change in a complex environment with a blend of collaboration and accountable leadership
Qualifications for benefits operations
  • Develop effective, ongoing communications to employees to ensure ongoing education and awareness of benefits offerings/change
  • Three (3) years of experience administering HRIS platforms AND
  • With comprehensive knowledge of compensation and benefits administration
  • 5+ years of administrative experience in support of senior executives
  • Tact, diplomacy, and sensitivity to respect confidential information
  • Ability to build relationships and work as a team player
4

Benefits Operations Job Description

Job Description Example
Our growing company is hiring for a benefits operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for benefits operations
  • Oversees broad strategies that are translated into specific objectives, metrics and action plans for each functional area
  • Works cross-functionally to lead the strategy thru implementation with functional resources and monitor results for project success
  • Coordinates all cross functional training, communications and change management
  • Equal partner with IT and to ensure and help marshal the IT project resources to deliver on objectives
  • Responsible for keeping the ELT informed on progress monthly
  • Actively reviews, updates, and manages the Employee Benefits SharePoint intranet site (AlliantNet) on a quarterly basis
  • Manages internal and external communications using various mass email programs (EB Blast, compliance alerts)
  • Manages internal and external webinar process including distribution list maintenance, drafting and distributing invitations, administration for HCRI credits, conducting webinars, and all follow up activities
  • Reviews and assigns prospect inquiries as appropriate
  • Manages the ad submission process by working directly with Producers and design team
Qualifications for benefits operations
  • Experience coordinating large meetings and conferences for senior leadership
  • Experience coordinating travel for senior leadership
  • Experience within the health service or health care industry
  • Experience in process improvement methodologies (six sigma)
  • Masters degree in business administration, finance or a related field and a minimum of 10 years insurance experience
  • Comprehensive knowledge of business planning, finance, and accounting preferred
5

Benefits Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of benefits operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for benefits operations
  • Responds to and triages questions about the Employee Benefits practice
  • Maintains contract library and updates as needed
  • Manages the approved vendor list and corresponding processes
  • Oversees departmental meetings, including scheduling, agenda development, drafting meeting notes, and ensuring completion of all action items
  • Develops and implements consistent organization wide policies, work flows and procedures
  • Develops procedures for auditing systems and processes
  • Conducts routine audits, reports on results and makes recommendations for improving compliance with systems
  • Creates reports, analyzes and summarizes data
  • Possess and maintain a working knowledge of all processing systems (core banking system
  • Minimize risk to the Bank by timely and accurately processing all electronic and manual trades while maintaining required dual control
Qualifications for benefits operations
  • Must have prior experience managing a staff
  • Must be able to multi-task and meet tight deadlines
  • Excellent communication and leadership skills required the ability to manage technical professionals
  • A Bachelor's degree in a business related or technical field required
  • A minimum of 10 years insurance experience, including thorough knowledge of all LMB functional areas
  • Extensive knowledge of systems and emerging trends in technology

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