COO-Operations Job Description
Coo-operations
provides analysis related to operations on competitors & partners data, industry and market trends in support to our business positioning and decision-making.
COO-Operations Duties & Responsibilities
To write an effective coo-operations job description, begin by listing detailed duties, responsibilities and expectations. We have included coo-operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Manage and review the preparation of all materials for key senior Operations Board meetings
Assist TV&C and OC&R in preparing for onsites, mgmt meetings, forums
Contribute as needed on COO led initiatives and projects .This can cover a wide variety of opportunities including communication, training, talent development, deployment, BCP, financials
Coordinate and execute semi-annual quiz night events in New York
Coordinate quarterly milestone anniversary luncheons in NY & Baltimore and implement programs in other Americas locations outside of NY Metro
Assist in coordination of monthly MD hosted Let’s Connect events and quarterly themed Let’s Connect events
Coordinate quarterly event for STAR award nominees & winners
Assist in development and execution of incentive programs for philanthropic events such as Global Volunteer Month and Annual Appeal
Partner with Training work stream to deliver Ops flagship training programs Running Ops as a Business (ROAAB) and other key training such as Promotion Process Uncovered and Career Conversations Workshop
Partner with HR to set Analyst 1, 2 and 3 Instructor Led training schedule
COO-Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for COO-Operations
List any licenses or certifications required by the position: PMP, MSCE, YMCA
Education for COO-Operations
Typically a job would require a certain level of education.
Employers hiring for the coo-operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Graduate, Computer Science, Business/Administration, Accountancy, Finance, Engineering, Banking and Finance, Management
Skills for COO-Operations
Desired skills for coo-operations include:
Account and AML related regulations
Access an advantage
MS Excel
Regulatory trends and developments
Able to share information
Business processes and industry trends
China securities market and regulation
Economy
Excel
Field operations and systems
Desired experience for coo-operations includes:
Partner with HR on coordination of Analyst Continued Engagement (ACE) program
Partner with Committee Chairs to provide content for Americas People SharePoint site and Monthly Employee bulletin
Establish and produce quarterly metrics scorecard
Assist in compilation of Americas Town Hall materials
Establish a clearing house/process for employee engagement event proposals
Assist in setting annual goals and forward calendar
COO-Operations Examples
1
COO-Operations Job Description
Job Description Example
Our company is looking to fill the role of coo-operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for coo-operations
- Partner with corporate functions outside of Business Operations to provide an entry point into Business Operations
- Coordinate global activities
- Drive initiatives aimed at increasing transparency and reducing costs through the structured use of management reporting and metrics
- Furnish the senior leadership team with appropriate information at the right time, and enable strategic communication across the department
- Collaborate with functional business managers and Finance on forecasting, planning, and analysis for global Business Operations teams
- Execute and improve processes through which staffing requisitions are submitted, approved, and processed
- Implement a predictive modeling approach to develop trending analysis
- You will be responsible for the preparation and delivery of management reporting for the COO office
- Prepare and deliver management reporting for the Client Operations Team in Canada
- Work with Global HR to refine the process for monthly FTE tracking
Qualifications for coo-operations
- Target Operating Model (TOM) – participation in the development and implementation of the TOM for Operations change
- Center of Excellent Strategy / Deployment – development and implementation of an appropriate Center of Excellent and Deployment strategy, collaboratively with IT, to maximize efficiency for change delivery
- Change Capability & People Development – participation in the development of Professional Change Capabilities in Ops Change, with associated training / mentoring schemes
- Responsible for the preparation of quarterly forecasts for the COO office and Client Operations - Canada
- Prepare annual plan for the COO office and Client Operations - Canada
- Act as gatekeeper for the quarterly review of expenses booked to Corporate Costs in Canada
2
COO-Operations Job Description
Job Description Example
Our innovative and growing company is looking for a coo-operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for coo-operations
- Work with other teams within Finance, (including Business Unit Control, Project Finance team and Statutory and Regulatory Reporting) to support cross divisional initiatives and ensure consistency of reporting taking lead responsibility where appropriate
- Be responsible for ensuring the corporate governance framework is being adhered to by the business locally
- Break the silos within COB and with other departments to ensure efficient and speedy completion of tasks
- Ensure prompt and accurate payment of incentives & adjustments as required under prevailing or adhoc incentive schemes & timelines committed
- Design appropriate templates to facilitate & document the payment operations including general ledger posting
- Set up new internal Service Level Agreements to obtain authorised source files data used to compute payments
- Assist unit manager to document workflow of end-to-end process from source data feeds to final payment & issuance of statements to participants
- Perform data sharing with authorised departments with need-to-know basis of the data generated from payment systems
- Co-ordinate exceptions such as recovery of overpayments, scheduling & tracking of instalment payments, including securing appeals & submission to arbitration (if necessary)
- Bachelor Degree from an accredited college or university (or equivalent)
Qualifications for coo-operations
- Degree with a minimum of 1 - 2 years experience in the Banking industry with a focus in sales of Insurance, Investments and Loans
- Experience in incentive based compensation planning and management
- Team management skills and ability to manage/resolve conflict
- Relevant experience with capital markets products and GM Operations is a plus
- Superior analytical skills and financial background
- Exposure to performance management activities such as project management, process reengineering, cost consumption and cost savings programs
3
COO-Operations Job Description
Job Description Example
Our innovative and growing company is hiring for a coo-operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for coo-operations
- Be the central point for communication towards our Program Manager Community including maintenance and regular updates of media channels and intranet pages
- Preparation of training and rollout material to communicate operational IT Governance processes, methods and tools to the different target groups
- Organization, moderation and follow up of meetings
- Support daily tasks of the team
- Facilitate Provincial Risk Forum Governance process
- Review training plans and budgets prepared by managers in the team
- Provide support to visiting senior management
- Provide coverage to other assistants within the Admin team
- Builds and maintains relationships with internal stakeholders - Product Desks, Relationship Center, COO, Compliance, AML, ORM, Technology, with Service Providers
- Degree level &/or relevant practical experience
Qualifications for coo-operations
- Graduate degree in Business Administration, Computer Science, Finance or equivalent
- Proven track record of several years’ experience in a similar role as Controller/ Business Manager/ Management Accountant in a global and complex IT environment
- Sound knowledge of financial aspects and controlling
- Own the narrative and key messaging of the Innovation and Advanced Automation Program for all stakeholders up, down and across the organization
- Deliver strategic projects to support the program
- Operationalize the activities of the team and integrate with other parts of the organization
4
COO-Operations Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of coo-operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for coo-operations
- Compute sales incentive using prevailing systems/means each month/quarter accurately
- Relationship Manager to depot/nostro agent banks appointed by DB
- Strategic review and negotiate competitive pricing with selected agent banks and seek ongoing commercial opportunities
- Oversight and sign off for regular Due Diligence/Risk Review in conjunction with the Network Management Service Desk ensuring identification, assessment and mitigation of market, custodian and operational risks identified
- You will manage a global team of X professionals across all supported locations
- Ensure all DCs follows global standards and policies
- Oversee all DC Operations (changes, maintenance, technology refresh)
- Deploy and maintain DC facilities monitoring and alerting systems
- Support business growth by ensuring DC capacity and forecast
- Globally engage with peers and stakeholders to help program delivery requiring DC footprint
Qualifications for coo-operations
- Ability to streamline and operationalize processes
- Proven ability to perform in high-pressure, time-sensitive situations
- Enrolled in a Bachelor’s or Master’s degree and minimum completion of 2 years of study
- Preference will be given to graduates with a Sales related degree or concentration in Business Administration, Marketing & Communications and Business Logistics (SCM)
- If applicable, maximum of 5 years of work experience in a sales environment
- If applicable, proven record of customer facing sales success and direct quota-carrying experience is strongly preferred
5
COO-Operations Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of coo-operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for coo-operations
- Technical skills in IT Infrastructure
- Be the lead to focus and streamline the account opening end to end process
- Work with Manager on dealing with audit or regulator on some of the regulatory meeting or internal audit discussion
- Responsible for ensuring timely, complete and accurate processing of new account opening and document reviews of existing clients (documentation formalities validation and client data management)
- Responsible for comprehensive Know Your Client, New Account Opening, Static Data Analysis and Services and Data Management solutions within relevant systems for Wealth Management business
- Minimum 3 years experience in Investment Banking
- Responsible for directing the timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility and the implementation of strategies to ensure continuous process improvement
- Partners with other functions to ensure operational delivery across product and business lines within agreed SLAs, KRIs and/or KPIs
- Understands, translates, communicates and applies AM Ops and Business strategies and objectives within own area of responsibility, ensuring that direct reports and functional teams are aligned to overall strategy and objectives
- Responsible for delivery of service operations to agreed budgetary targets
Qualifications for coo-operations
- Demonstrated experience successfully managing or leading people/teams in complex, cross-functional & matrix capacity
- Functional understanding of various telecommunication services used in both the public and private sectors
- Functional understanding of service request system (ITSM) and Pinnacle billing system which will be applicable in both the public and private sectors
- Understanding or vendors’ electronic ordering systems for fulfillment of service requests
- The ability to collect or record relevant information from a variety of data bases used by both NYS and its vendors
- The ability to track the unit’s activities and report to customers on an as needed basis