Americas Operations Job Description

Americas Operations Job Description

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169 votes for Americas Operations
Americas operations provides support in defining and executing processes for real estate capital and operating budgeting and reporting, transaction management and lease administration analytics.

Americas Operations Duties & Responsibilities

To write an effective americas operations job description, begin by listing detailed duties, responsibilities and expectations. We have included americas operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide VIP support, visitor management access and office assignments
Assist TV&C and OC&R in preparing for onsite, management meetings, forums
Contribute as needed on COO-led initiatives and projects, including communication, training, talent development, deployment, Business Continuity Planning (BCP), financials
Build plan for Americas marketing strategy and serve as a trusted advisor to the Americas Marketing Leadership team
Drive requirements for improvements and enhancements in marketing operations and infrastructure
Lead weekly/monthly/quarterly meetings and reviews
Drive closed loop marketing process and reporting
Provide reporting and actively monitor and analyze health of marketing contribution to pipeline, program ROI, customer acquisition and penetration, contact acquisition and activity
Direct the team to provide data pulls for effective planning and execution of marketing campaigns and sales prospecting programs
Gather data, analyze, synthesize, validate existing processes including User Developed Tools (UDTs), manual workflows, reports and functions

Americas Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Americas Operations

List any licenses or certifications required by the position: PMP, ITIL, CPTM, CPLP, CMA, CPA, CEM, APICS, V3, MBA

Education for Americas Operations

Typically a job would require a certain level of education.

Employers hiring for the americas operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in MBA, Business, Finance, Business/Administration, Accounting, Management, Engineering, Education, Economics, Hospitality

Skills for Americas Operations

Desired skills for americas operations include:

Instructional design process
Excel
Lease administration
Microsoft Office
Proficient in spreadsheet and database software applications
Project management
Access
Annual operating budgeting and expense control
Basic financial skills and functions
Best practices and governing regulations

Desired experience for americas operations includes:

15+ years experience in marketing/demand generation area – with at least 4 years of marketing operations experience in B-to-B high tech
Proven track record of supporting successful demand generation programs with breadth of knowledge from marketing databases, segmentation, email execution, lead processes, reporting & analysis
Strong reporting and analysis skills with ingenuity to provide scalable reporting
Strong attention to detail and great follow-through
Power user experience with salesforce.com highly desirable
Based on Boston is a strong preference

Americas Operations Examples

1

Americas Operations Job Description

Job Description Example
Our company is looking to fill the role of americas operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for americas operations
  • Develop the work plans required to deliver the solution, and participate in the delivery of the solution
  • Function as the liaison between operational/business stakeholders and the technology teams
  • Create test scripts, work with all respective stakeholders, coordinate testing and training processes, and develop respective documentation and materials
  • Prepare and present program-related status materials and key performance indicators to operational managers and stakeholders
  • Adhere to defined methodology and best practice for analysis and documentation throughout the requirement gathering phase
  • Help drive solutions with external service providers such as Record Keepers, Transfer Agents, Custodians, Fund Accountants and other third party service providers
  • Drive optimal in-stock and inventory weeks of supply to maximize revenue opportunities
  • Partner closely with the Retail team, acting as the main Supply Chain representative, identifying and then driving Supply Chain plans and joint value strategies
  • Ensure that key channel metrics are understood and actioned accordingly, including root cause investigation and leading the cross-team efforts necessary to drive improvement
  • What are the MS Store strategies and how can Supply Chain enable these strategies to drive win/win business solutions?
Qualifications for americas operations
  • Ability to process, organize, and analyze complex data and information, resulting in the synthesis of a root cause analysis or an optimal solution approach
  • Ability to challenge and drive results, effectively manage competing deliverables and meet tight deadlines in a high pressure environment
  • Experience as a Business Analyst, Consultant, or related role
  • Knowledge and understanding of Investment Management Operations and the project lifecycle
  • Bachelor or Master degree in Management Information Systems (MIS), Computer Science, Operational Research, or Business Administration (or concentration in any of those)
  • 3-5 years of experience working within an Asset Management organization
2

Americas Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of americas operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for americas operations
  • Manage business risk during contract review/approval process, working with the Services Sales Managers for consulting opportunities and with Legal and RevRec as necessary
  • Prepare the monthly revenue, bookings forecast and eventually cost forecast, in conjunction with Regional Services Finance
  • Provide insight and ideas from an operational perspective to help support the growth of the Consulting Services
  • Partner with cross functional business leaders to identify opportunities for services process improvement, facilitate successful implementation of new programs and process and foster continual process improvement
  • Develop standards and operational processes that connect consulting to other cross-functional teams
  • Influencer of PSA (QSM)
  • Influencer of consulting QV Apps (CSA)
  • Americas Consulting Operations
  • Create assets and execute sales-led programs established by the Manager, HUB Operations
  • Conduct deep dive risk assessments of the BAU environment to identify exposure, compensating controls, residual risk and mitigating activity
Qualifications for americas operations
  • Minimum 10 years experience in the financial industry, with minimum 5 years experience in management related challenges
  • Strong understanding of the sales process and Channel Sales, with an emphasis on revenue growth and leveraging the channel to grow top line revenue
  • Experience with US based resellers and distributors
  • Excellent problem-solving, influencing and organizational skills
  • Excellent knowledge of the product lifecycle, tools, processes, and operations planning
  • Ability to work collaboratively with, and to lead and motivate other employees in a team environment to meet aggressive goals and timelines
3

Americas Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of americas operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for americas operations
  • Monitor day to day operations through the measurement of Key Risk Indicators, incident and a subjective assessment of the operating environment in which the controls are performed
  • Ensure all risks are escalated, logged and work in partnership with the operations leads to identify and prioritise mitigating actions
  • Create an environment of Risk Awareness through development of training content
  • Be responsible for leading a global team, with staff located across the Operations footprint
  • Oversee the team’s activities in the Americas region, working in partnership with other Global Leads to ensure consistent application of their strategies, together with local management of all Operations Control staff in the region
  • Be required to the represent the function in relevant regional governance forums
  • Operational experience in Equities products
  • Control/ operational risk management experience with an exposure to control practices
  • Ability to remain objective and to independently raise areas of operational risk exposure within Equities, while maintaining an effective working relationship with the line and other areas within DB Group
  • Ability to work well under pressure and always with a professional demeanour
Qualifications for americas operations
  • Ability to travel within the Americas, working closely with resellers, distributors and field organizations
  • Proven success working with strategic resellers to accomplish business goals
  • Demonstrated ability to manage multiple, critical complex technical projects is required
  • Strong knowledge of storage technology industry and market preferred
  • Minimum 10 years Supply Chain experience, preferably in a channel management, planning (demand/supply) or inventory management role
  • A proven track record for improving inventory productivity and revenue opportunities across all stages of the product lifecycle for mobile devices and/or other consumer electronics
4

Americas Operations Job Description

Job Description Example
Our company is looking to fill the role of americas operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for americas operations
  • Able to work independently, in a team environment, prioritising multiple tasks and meeting strict deadlines
  • Service Design and Continuous Improvement -Plan and manage Service Catalog for Power Solutions working closely with the regional and Global IT delivery organizations, Corporate IT Service providers and 3rd party Managed Service providers
  • Service management - Ensure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets
  • Incident Management – Act as the regional incident response manager for critical IT incidents when they occur
  • Assists in the development of a new sales compensation plan
  • Supports reporting and tracking of performance against plan for all aspects of the sales group across a variety of key performance metrics
  • Sales Performance – Coordinate metrics packages per agreement management cadence in association with functional sales ops partners, review calls
  • Sales Coverage – bring to bear best practice sales coverage analysis, provide insight and recommendations on sales coverage improvement opportunities as sales/division seek to pursue HIM On Demand growth opportunities in the mid-market, ambulatory and white space opportunity
  • Forecasting – drive and encourage sales discipline for accurate, consistent and timely forecast submission based on disciplined use of the sales process and tools
  • Sales Incentive Plan – provide input to the Sales Incentive Plan evolution
Qualifications for americas operations
  • Effective cross-functional collaboration and ability to effectively lead a large team through complex business issues and organization change
  • Excellent analytical skills that enable candidate to reconcile, resolve differences
  • Solid functional knowledge, commensurate with level, and a minimum of 1 year experience in a large payroll department, preferably in the financial services industry
  • Manage and execute a regional consulting forecast process
  • Manage and maintain consulting approval process for all consulting contracts
  • Create business reporting critical to managing a professional services / consulting organization
5

Americas Operations Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of americas operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for americas operations
  • Oversee incident, problem, availability, change and configuration management
  • Manage and coach the IT Service desk and systems administration staff for excellent performance and staff development
  • Contribute to IT-wide project prioritization and resourcing efforts
  • Define and communicate project milestones and service level agreements
  • Develop and review budgets and ensure they comply with stated objectives
  • Manages day-to day relationships with all IT teams to ensure service integration delivery meets or exceeds the client’s expectations
  • Leads service integration performance through SLAs and other key performance metric
  • Coordinates globally for seamless service, major incident management, talent development, resource planning and reporting/ communication
  • Work in conjunction with IT Enterprise Architecture, IT leaders, business to transition new services to steady state support
  • Prepare and maintain analysis of monthly multi-element revenue sales for review by Senior Management
Qualifications for americas operations
  • Strong understanding of an end to end Supply Chain and the value / cost drivers that Supply Chain can drive - from manufacturing through logistics/transportation to the customer
  • Juggling many balls while also proactively suggesting new solutions and improvements in how to run the business
  • Maintain and expand the Consulting Operational Run Book / Manager’s handbook to complement corporate policies procedures
  • 1 Consulting Services Coordinator
  • Demonstrated ability to utilize effective written and verbal business communication skills when interacting with leadership and finance including sharing, relating and communicating general business issues
  • Experience with Salesforce.com and integrated financial applications

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