Engineer Technical Job Description

Engineer Technical Job Description

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Engineer technical provides systems engineering expertise to study, analyze and develop model-centric system engineering processes, methods, tools, training and environments for application across the entire life-cycle of Navy programs.

Engineer Technical Duties & Responsibilities

To write an effective engineer technical job description, begin by listing detailed duties, responsibilities and expectations. We have included engineer technical job description templates that you can modify and use.

Sample responsibilities for this position include:

Developing new polymer based products continuous improvement of existing products and processes
Provide assistance with documents and processes to communicate procedures to improve support efforts
Identify and understand customer needs from technical aspect
Understand IR market trend
Monitor on line trials on customer side
Participate in the DCCS customer helpline pool to answer customer questions or resolve customer issues as second level of escalation
Assist customer with active DAS designs for product only sale – VISIO and iBWAVE
Be a customer advocate and work with R&D and quality to improve customer experience and ease of use for DCCS products
Turn every customer contact into a positive experience for the customer by meeting and beating customer’s support expectations
Works with the technical writers so that customer delivered documents are of highest quality and ease to use

Engineer Technical Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Engineer Technical

List any licenses or certifications required by the position: ITIL, SAN, CCNA, CCIE, CCNP, MCSE, SSL, CISCO, VMS, ISTQB

Education for Engineer Technical

Typically a job would require a certain level of education.

Employers hiring for the engineer technical job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Computer Science, Technical, Electrical Engineering, Education, Science, Information Systems, Telecommunications, Information Technology, Mechanical Engineering

Skills for Engineer Technical

Desired skills for engineer technical include:

Boilers
Cooling towers
Engineering discipline and leverages expertise on other projects
Wastewater treatment systems
Processes
Development
Linux
Tools and languages
Model Based Systems Engineering
Analysis and release of products and subsystems through the product life cycle

Desired experience for engineer technical includes:

Experience/knowledge of Apache/JBoss/Websphere etc
Experience with tools such as SQL Developer, Eclipse, Subversion, Jira
Demonstrated track record of customer service, verbal and written skills
BS degree in IS or equivalent industry experience, along with Microsoft MCDST and/or MCITP or higher is desired
Ability to adapt to change quickly and make quick decisions
Windows Active Directory, Exchange, SQL server, Windows PowerShell scripting, Software packaging

Engineer Technical Examples

1

Engineer Technical Job Description

Job Description Example
Our innovative and growing company is looking for an engineer technical. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for engineer technical
  • Ensures high quality of all development work
  • Communicate with systems, network, and development teams external carriers and vendors to resolve and prevent issues
  • Work through resolution of technical service issues according to standard processes and procedures and specialized understanding of complex product issues
  • Work with customers, development teams or level 1 support teams to resolve product issues
  • May be involved in service process re-engineering, introduction of new (innovative) technology, or new processes
  • Bachelor’s degree in a computer science, information technology, computer-related discipline or 5+ years’ experience demonstrating training and aptitude for application operations in a global information technology environment
  • Familiarity with ITIL concepts and the ability to follow Problem, Change, and Incident Management procedures
  • Experience with MS Server administration tools
  • Demonstrated work experience with more than one relational database management system
  • Experience utilizing server license keys in a physical and virtual environment
Qualifications for engineer technical
  • Posses own transport
  • In-depth understanding of Routing and Switching technologies
  • Open and engaging collaboration style
  • Ability to contribute to delivery of training materials and/or other group communications in a clear and professional manner
  • Ability to work on technical issues where analysis of situations or data requires an in-depth evaluation
  • Solve technical problems within the scope of the project, with technical or management assistance
2

Engineer Technical Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of engineer technical. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for engineer technical
  • Self driven, humble and team spirited
  • Objectives are clearly defined, freedom is permitted to achieve desired results
  • Demonstrates increased professional capabilities
  • Successfully manages increasingly more complex issues that require seasoned technical skills
  • Succeeds in ever widening range of technologies and product suite and complexities
  • Position deals with a variety of problems and sometime has to decide which answer is best
  • Understand MDM product thoroughly along with technical know-how
  • Collaborate with support engineers to guide them on customer support cases including verifying cases, isolating and diagnosing the problem, and resolving the issue
  • Understand different alert priorities and how to respond to each
  • Take ownership of application and system issues to resolve quickly or follow standard procedures for escalation to the appropriate engineering teams
Qualifications for engineer technical
  • At least familiar with one server’s coding language such as shell/perl/python
  • Minimum of 3-7 years' experience in a cGMP bio pharmaceutical processing/sterile filling design, start-up or manufacturing environment
  • Demonstrated experience in authoring technical white papers project planning, is preferred
  • Must have experience with using BMC Atrium CMDB – 2 years minimum
  • Must have experience in data migration projects and in Atrium CMDB on-boarding projects
  • Experience with Atrium spoon scripts
3

Engineer Technical Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of engineer technical. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for engineer technical
  • Provide technical support as required for new product development and marketing initiatives
  • Support operations in the structuring of configuration assembly processes, documentation, and training tools
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues
  • Provide technical service in Mechanical Engineering discipline area to support smooth refinery operations
  • Ensure structural integrity of mechanical equipment in the refinery
  • Develop and execute long-range mechanical reliability plan
  • Be owner of related engineering program and manual
  • Develop capital projects as assigned
  • Develops new ways
  • Develops conclusions and recommendations based on analysis
Qualifications for engineer technical
  • Demonstration of highly effective problem solving skills, customer production issue follow-up
  • Excellent analytical, configuration management
  • Capable to assume responsibilities and to work by objectives
  • Good command of computer skill excel, ppt, English
  • Minimum of Bachelors Degree with 2-5 years experience or Masters Degree with 2 years experience
  • Proven record of technical learning ability
4

Engineer Technical Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of engineer technical. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for engineer technical
  • Responsible for scoping, diagnosing, reproducing and resolving technical queries in a timely manner while maintaining full ownership and a strong customer first attitude throughout the life-cycle of the query
  • Work collaboratively with escalation engineers and colleagues across various teams such as Escalation Management, Field Sales and Support to ensure the optimum technical solution and advice is provided to the customer
  • Troubleshoot and engage with the dedicated vSAN engineering team on customer issues including identifying viable workarounds
  • Ensure appropriate prioritization and escalation for impacted customer issues to determine the best outcome for the customer and drive a better customer experience with every interaction with the customer
  • Mentor and provide training to other team members on enterprise storage topics while continuing to develop own expertise in storage and virtualization technology
  • Implement and manage backup solutions including Ahsay, Asigra, DR and LiveVault®
  • Share best practices with other team members to enhance the quality and efficiency of support service
  • Form part of the Surface Ship Support Team responsible for providing mechanical and electrical engineering support to Sonars
  • As a team member, conduct a range of support activities such as Routine Maintenance, Operational Defect Investigations / Repairs, Design Investigations, System Installations, Modifications, Setting-To-Works, Harbours Trials, Sea Trials and Training in various locations within the UK and abroad
  • Assist the Support Engineering Team Leader / Support Team with generating, updating, issuing and validating a variety of technical documentation such as Site Reports, Setting-To-Work Procedures, Trials Procedures, Handbooks, Training Material and Bids
Qualifications for engineer technical
  • Able to represent the company as a prime contact on technical projects
  • Strong Quality Engineering experience ie
  • Requires 3-5 years of experience with technical electrical/ technology systems integration
  • Strong IP networking and DSL/WAN knowledge
  • Understanding and experience of soft switches
  • PBX/IP PBX experience will be viewed favourably
5

Engineer Technical Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of engineer technical. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for engineer technical
  • Participating in tool and database development projects
  • Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
  • Provide System requirements to the Technical Development team
  • Provide on-site installations support across the country (up to 20% of the time)
  • Troubleshooting issues remotely, and onsite
  • Provide technical support over emails and phone calls
  • Participate in special projects, as required, under general supervision that enhances the quality or efficiency of the support service (e.g., monitoring overall queue statues)
  • Implement and manage backup solutions including Ahsay, Asigra, DR
  • Providing technical support, product and installation troubleshooting support to customers
  • Developing and maintaining technical sales literature such as installation guides, troubleshooting guides, quick reference manuals, and technical sales materials
Qualifications for engineer technical
  • Experience in the Oil and Gas industry with manufacturing applications
  • Experience in the usage and support of Citrix and other virtual environments
  • Experience planning, testing, and deploying enterprise-level upgrades to applications
  • Experience with machine to machine integrations
  • A strong understanding of support flows and procedures
  • 1 year experience with basic IP routing

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