Delivery Associate Job Description
Delivery associate
provides oversight of solution delivery to multiple operating systems on multiple hardware platforms, including laptop, desktop, and tablet form factors.
Delivery Associate Duties & Responsibilities
To write an effective delivery associate job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Deliver data, data products, and information that drive our client’s multi-channel marketing capabilities
Ensure all products are built to the highest level of quality appropriate to business objectives with performance, maintainability, security, operability and resilience in mind
Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
Accountable to manage their own time in order to meet deadlines, including taking Initiative to monitor work after hours
Coordinate and manage source file receipt with clients, vendors, and/or internal stakeholders
Verify input / output counts, monitor data processing jobs and audit / verify the results based on historical trends
Setup and build processing flows, including ad hoc, new build and more complex flows
Accurately validate source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
Deliver accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
Research, troubleshoot and take action regarding data or processing issues according to product, client and / or third-party vendor specifications
Delivery Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Associate
List any licenses or certifications required by the position: SAP, SSO, STRUST, ITIL, PMP, MBA, LOB, CISM, CISSP, SD
Education for Delivery Associate
Typically a job would require a certain level of education.
Employers hiring for the delivery associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Engineering, Business/Administration, Information Systems, Business, Computer Science, Technical, Management, Associates, Finance
Skills for Delivery Associate
Desired skills for delivery associate include:
Excel
Programming
PowerPoint
Adult learning techniques and best practices in training delivery
Microsoft Word
Policies
Products
Specific account provisions
Desktop operating systems
Networking fundamentals and requisite call management systems
Desired experience for delivery associate includes:
Professionally communicate internally and externally with clients and stakeholders as determined by the nature of the discussion
Facilitate change management - includes participating in the scoping, estimating and implementing the change to the solution
Knowledge of auditing / monitoring techniques and tools (portal, nexus)
Encryption/Decryption (PGP/GPG, SDMS, GIS)
AOFT, OES, Unix, FUSE, SQL / PL –SQL, Perl, Shell Scripting
UNIX / LINUX, UltraEdit, File Medic, Syncsort
Delivery Associate Examples
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Delivery Associate Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of delivery associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for delivery associate
- Work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow
- Manage their own time in order to meet deadlines, including taking Initiative to monitor work after hours
- Verify input/output counts, monitors data processing jobs and audits/verify the results based on historical trends
- Lead client meetings as it pertains to solution, research, issues, change management and trouble shooting
- Outside List Manager
- Ensure high quality and up-to-date information in planning and tracking tools for project and study level data
- Support the SDL/PDL for study and project coordination
- Provide support for the preparation of operational meetings
- Update Opportunity Pipeline Report in Salesforce.com
- Update Weekly and Monthly Department Reporting
Qualifications for delivery associate
- Manage a team of developers to coordinate to develop applications that or of the highest quality and are delivered in a timely manner
- Be responsible for end to end implementation of solution to the customer
- Interface with the US team and track all open issues to closure during delivery
- Minimum 9+ years of work experience in end-end delivery of application development
- Good knowledge of SQL, Relational databases and Data Modeling
- Create and maintain presentation deck for Weekly PMO meetings
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Delivery Associate Job Description
Job Description Example
Our growing company is looking for a delivery associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for delivery associate
- Support creation and update for projects in BQE
- Support the development and maintenance of project templates
- Create and Maintain Contract Documents (MSA, SOW’s/CR’s)
- Build client relationships for assigned accounts
- Oversee the implementation project(s) for assigned clients
- Manage the SOW / Contract requirements and related change requests (CR)
- Manage project status, issues/risks and client expectations and escalate as needed
- Manage consultant’s project tasks, including time and expenses entry and exceptions
- Monitor project budgets (labor and expense)
- Develop and manage milestone plans with key activities and dependencies
Qualifications for delivery associate
- Adhere to all documented PMO process and procedures (DM Manual and related documentation)
- Establish and manage the quality assurance schedule and activities, include executive reviews
- Define deliverables, templates and standards for the project
- Manage the resources, including time and expense entry and exceptions
- Identify, track, and report project performance metrics to the client
- Manage project issues/risks, scope, budgets and client expectations
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Delivery Associate Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of delivery associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery associate
- Conduct regularly scheduled status meetings with consultants
- Maintain project files on SharePoint
- Monitor budget to actual project expenditures, headcount and deliverable completion
- Manage and maintain project financials in BillQuick (resources, schedule and budget)
- Assist with addressing invoicing and collection issues
- Receive all incoming phone calls
- Create service Work Orders as required, in accordance with company policy / procedure
- Rewrite invoices, in part or full as required for damaged product or when customer is not available for delivery
- Conduct the driver check in process when a driver returns at the end of the day
- Confirm invoices are signed off correctly detailing any discrepancies
Qualifications for delivery associate
- Salesforce.com (plus)
- Motivated to learn by asking questions
- Communicate with QC and the store to create and resolve any failed EEX reports
- Confirm the invoice status of all returned items
- Maintain the highest level of customer service at all times
- Competent working knowledge of retail, generally accepted practices and procedures an asset
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Delivery Associate Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of delivery associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery associate
- Iteratively deliver software which achieves objectives using appropriate agile tools ensuring just enough process is used
- Lead the collaborative dynamic planning process
- Full accountability for team’s and individuals’ performance, management and development
- Support, guide and facilitate a high performing, multi-disciplinary team
- Measure and analyse team performance and continually improve
- Drive exemplary team performance especially during difficult and challenging circumstances
- Embed a culture of quality and continuous improvement ensuring customer needs are met and expectations exceeded
- Build effective relationships with the Delivery Manager community, the business, key stakeholders and wider teams
- Actively engage with other software delivery teams and stakeholders to ensure understanding of the team/s objectives and the work being done generating commitment to goals at all levels
- Empower and direct your team to communicate with business users to gain information that will allow them to deliver the best solution
Qualifications for delivery associate
- Proficient English written and verbal communication skills
- Proficient administrative ability
- Min 6 months working experience in commercial transport service environment
- Min 6 months working experience in customer service environment
- Solid experience in the Distribution Sector, including intimate knowledge of current industry trends and challenges
- Willing and able to travel as required but ideally located in Toronto or Montreal
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Delivery Associate Job Description
Job Description Example
Our innovative and growing company is looking for a delivery associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery associate
- Actively participate in the Delivery Manager community share and benefit from the lessons of other teams, bring in best-practice and leverage group capabilities
- Use an RF scanner for check in freight
- Efficient and accurate delivery of parts to wholesale customers
- Actively engages with project teams to track and establish timing for packaging of project documents
- Provides feedback to management to improve delivery processes and procedures
- Implements processes and tools to support on-time delivery
- Uses software tools to format and prepare documents for review and approval
- Prints and performs a final quality check of customer drawings and documents
- Packages documents for final delivery to customer in electronic form and hardcopy
- Downloads documents from customer document systems and can efficiently file and track hundreds of documents
Qualifications for delivery associate
- Experience in translating IT and business strategies into deliverable action plans - preferable
- Experience in facilitating the delivery of high quality software solutions through teams - preferable
- Broad range of experience gained across software delivery (Testing, Business Analysis, Development, Project Management) - preferable
- Experience of delivering value with Agile methods - preferable
- Experience of building release plans and roadmaps - preferable
- Minimum 21-years (to comply with DOT regulations)