Delivery Assurance Job Description

Delivery Assurance Job Description

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Delivery assurance provides strong management to your team to ensure performance management, talent management and colleague development in line with HR expectations which then generates a high performing culture.

Delivery Assurance Duties & Responsibilities

To write an effective delivery assurance job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery assurance job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitor and resolve SAP Exception Notices on a daily basis
Provide recommendations on personnel actions (hiring, terminations, promotions)
Expedite material as needed
Create QA summary and detailed test results reports using multiple data sources including CSV files, databases, log files, Participate in the testing approval process
Will disseminate and respond to major incidents according to response/communication plans provided by CIT/CSS
Responsible for creation of test strategies and methodologies for new features, test case development and hand-off to regression team for execution
Deliver and execute on Testing Strategies and supporting artifacts (Test Plans, Test Cases, ) that can support the needs of Technology and Business teams that employ a wide range of delivery methodologies
Analyze and ensure appropriate Tools, Automation, Testing Practices and Processes arebeing utilized to improve QA/Testing effectiveness and efficiency
Minimum 8–10 years of successful QA leadership of large, complex, multi-disciplined teams and initiatives
Minimum 5+ years of successful managing Quality Assurance and Testing organizations

Delivery Assurance Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Delivery Assurance

List any licenses or certifications required by the position: PMP, CPA, CISA, ITIL, LEED, ALM, ISTQB, DFSS, PM, PMI

Education for Delivery Assurance

Typically a job would require a certain level of education.

Employers hiring for the delivery assurance job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Computer Science, Finance, Accounting, Education, Information Systems, Graduate, Technical, Business/Administration

Skills for Delivery Assurance

Desired skills for delivery assurance include:

HR policies and Talent Management best practices
Workday's Implementation Methodology and use it on all engagements
Payroll
SAP
Automation tools Ansible
HRMS
Positively influences organization’s culture
Practical experience in end-to-end Information Security Management
Supply chain management in the Aerospace organization
Time & Labor management

Desired experience for delivery assurance includes:

Definition and refinement of sustainable end to end operational processes to support the efficient conduct of DARs
Design of communication materials and intranet content
Gaining subject matter expertise in DAR methodology and the related best practices
High proficiency with MS Office (Word, Excel, PowerPoint, Project)
Develop expertise on the eFAST platform and web application, the cellular service provider web-applications used to support the services, onboard data formats and reporting protocols
Support, or, as applicable lead the development and implementation of standard work associated with all operational aspects of the services

Delivery Assurance Examples

1

Delivery Assurance Job Description

Job Description Example
Our growing company is hiring for a delivery assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery assurance
  • A high-performing and diverse team of specialists and generalists talent, sourced from internal and external candidate pools with a clear RACI’s relating to responsibilities for delivering against our critical success factors
  • Robust procurement processes and supplier management activities in relation to network delivery systems, tools, contracts and services
  • Identify improvement opportunities within the SMB environment
  • Provide QA progress reports to Team Leads
  • Conduct QA evaluations per client requirements
  • Conduct call coaching sessions per client requirements
  • Conduct Health Checks for high impact transitions, as requested
  • Analyze Customer Satisfaction Survey results & recommend improvement efforts
  • Act as Subject Matter Expert (SME) for QA evaluations
  • Manage the team of quality technician
Qualifications for delivery assurance
  • The opportunity to work in committed teams that blend in-depth industry experience with high quality consulting expertise
  • A transparent career path where your advancement is objectively measured, enabling you to achieve your full potential
  • A compelling benefits package that is competitive with the market and designed to reward you for achieving success
  • 8 years of experience in project/program management, leading initiatives of increasing size and complexity
  • Experience synthesizing information and presenting key themes to senior executives
  • Strong relationship management skills including highly developed EQ
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Delivery Assurance Job Description

Job Description Example
Our innovative and growing company is looking for a delivery assurance. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for delivery assurance
  • Manage supplier capacity issues and drive action plans to mitigate delivery and capacity risk
  • Coordinate delivery crisis management and provide supply chain expertise to solve crisis
  • Contribute to the development and the way of working within teams
  • Be a key partner of Purchasing Operations groups regarding Supply Chain related issues
  • Develop and maintain quality assurance processes, standards, tools, templates, documents and reports
  • Facilitates cross-functional discussion in Delivery Clinics to identify root cause and prioritized corrective actions
  • Provides governance, control and active project support of the deployment of new technology in the bank, assuring that business automation trends are well supported by IT delivery systems and support services
  • Actively pursues business development opportunities in conjunction with business executive partners through new product research and proof of concept testing
  • Works with business partners to identify appropriate technology vendors
  • Responsible for the consistent achievement of the ITG organization's mission and financial objectives
Qualifications for delivery assurance
  • Ability to translate technical terms based on different audiences, executives, managers, working teams
  • Mapping or geospatial background
  • 7+ years of experience with at least 2 years in a QA Manager role
  • Experience in testing web technologies and back-end services
  • Highly adaptable person with ability to initiate change as required
  • FTTP-specific network delivery expertise
3

Delivery Assurance Job Description

Job Description Example
Our growing company is hiring for a delivery assurance. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for delivery assurance
  • Is accountable of the delivery the test by the team which is assigned to him (Test analysts, Test Managers and Test Automation Developers
  • Review the deliverables from his team (Test Strategy, Plan, Schedule, Estimates,...)
  • Provide HL effort estimates and drives the delivery of Low Level ones
  • Agrees with the PM, on the planned effort
  • Ensures that the resources planning file is accurate according to the project budget agreement with PM
  • Enters his resource requests in the resource file and ensures regularly that resource availability is agreed with the Resource Manager (RM)
  • Ensure that time entry is correct for his project, in accordance with the project budget
  • Ensure the testing budget is spent according to the agreements with PM
  • Project onboarding for resources (incl
  • Requests project specific accesses
Qualifications for delivery assurance
  • Performance and quality management skills and experience
  • Experience delivering significant and measurable innovation, capability and performance improvements
  • Full programme life-cycle delivery with PM / Programme qualification of Prince 2, MSP (or other)
  • Exceptional people leadership and motivation skills
  • Ability to build strong relationships and influence strategic outcomes (internal leaders and external partners)
  • Proven strategic, financial and commercial acumen
4

Delivery Assurance Job Description

Job Description Example
Our growing company is looking for a delivery assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery assurance
  • Provides Feed-back on resources that are assigned on his project to the RM
  • Utilize accepted standards and procedures
  • Is accountable of the delivery the test by the team which is assigned to him (Test analysts, Test Managers and Test Automation Developpers)
  • Contribute to the development of the team way of working
  • Be the Purchasing representative in GTO operational committees
  • Contribute to the following KPI’s
  • Dispatch precision/service level
  • Number of critical suppliers
  • Propose continuous improvement actions to increase efficiency
  • Within the area of expertise, act as trainer for the Line organization when needed
Qualifications for delivery assurance
  • Experience with QA strategies such as mocking, pairwise testing and UI and API level automation
  • Minimum of 5+ years of prior experience as an IT Delivery Manager, IT Development Manager or Product Development Manager or similar role
  • Demonstrable success of delivering in a global environment in such a role is highly desired
  • Experience with hiring, staffing and working on business cases for headcount approvals
  • Experience managing virtual teams spread across multiple time zones
  • Experience working with India-based staff, and managing either people or a service in India is highly desired
5

Delivery Assurance Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of delivery assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for delivery assurance
  • Build relationships between the strategic programmes group and external stakeholders such as F&BM, GTI and the governance and portfolio management organisations
  • Act as the escalation point where capacity conflicts exist or issues are identified and drive resolution plans
  • Agreement to and management of handoff points if required
  • Provide recommendation on whether programmes should be delivered centrally or by wider CTO group
  • Management of pipeline of work through partnership with the portfolio management group
  • Define incubation and quality assurance procedures and control points
  • Manage relationships with program managers within strategic programs group, ensuring PMO and project support is provided in line with programs expectations
  • Manage supplier delivery crisis in order to mitigate impact for the plants, in collaboration with P&O buyer and material planner
  • The primary focus of this role is to manage delivery, quality, cost, inventory targets and product transfers between suppliers
  • Promoting a quality culture, supports process improvement initiatives, and facilitates changes to the quality strategy
Qualifications for delivery assurance
  • Hands on experience in setting up and enforcing IT development, Change Management, Quality Assurance, and Support Processes
  • Agile and enthusiastic
  • Ability to travel overseas up to 25%
  • You have experience in the manufacturing environment
  • You possess an excellent analytic sense, planning and problem solving skills
  • You have knowledge and experience in project management, operations, quality and/or logistics

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