Credit Support Job Description

Credit Support Job Description

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Credit support provides central support to the field and management in the use of the Business Origination & Servicing System (BOSS), which includes requests involving complex system navigation & text field dependencies, credit policy, business and commercial loan products, structuring and complex loan documentation.

Credit Support Duties & Responsibilities

To write an effective credit support job description, begin by listing detailed duties, responsibilities and expectations. We have included credit support job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide guidance on the implications of multiple considerations (insurance, appraisals, ) for underwriters and credit executives taking real estate as collateral but not the primary source of repayment
Follow-up as required on credit transactions via Livelink workflows other credit-related correspondence, as required
Maintain credit filing system and archiving for all LOB’s
Oversee and ensure accurate Connection Coding
Extract Diversified Industries / Automotive Finance and Real Estate Finance Reports from Cognos
Consolidate various internal reports
Handle photocopying and scanning requirements for the CFD Team
Print and bind presentation material as required
Act as backup on other Administrative Assistant post
Relieve Receptionist post during absences / vacation

Credit Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Credit Support

List any licenses or certifications required by the position: WLS, ITIL, V3, WLO, RETS, CB, CFA, CPA, MBA, TDS

Education for Credit Support

Typically a job would require a certain level of education.

Employers hiring for the credit support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Accounting, Finance, Education, Economics, Associates, Business/Administration, Computer Science, Management, Engineering

Skills for Credit Support

Desired skills for credit support include:

Loan documentation
Financial exposure and ability to understand simple to moderate customer structures
Loan Origination Systems
Adobe Forms
Microsoft Office Suite
Procedures
Banking System
Commercial loan documentation
Firm’s
Similar financial institution’s Credit Policy

Desired experience for credit support includes:

General knowledge of business credit card products
General knowledge of financial statements and ability to understand simple to moderate customer structures
Demonstrated superior client service skills and ability to establish partnerships with internal and external customers
HS Diploma, GED or equivalent certification or Military experience
1 year of retail or commercial banking experience working in a clerical or loan administrative role
1- 3 years experience with credit underwriting

Credit Support Examples

1

Credit Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of credit support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit support
  • Properly measure counterparty credit exposures across all products, desks and counterparties
  • Properly price counterparty risk in real time for all trades based on marginal impact
  • Provide analytics to monitor and evaluate trades and the resulting counterparty risk portfolio
  • Revalue the portfolio daily and calculate the monthly counterparty CVA, offsetting own spread CVA and net CVA for external reporting purposes
  • Building out more front-office trader tools and functionality
  • Perform Quality Assurance Reviews on all Digital Ad Sales Orders from a collection perspective
  • Work with related parties to resolve Order Entry issues
  • Determine repetitive issues or process deficiencies and work with stakeholders to find solutions
  • Review, analyse and provide decisions on collection related processes (Ex Deferred Billing)
  • Assist with maintaining bad debt receivables and allocating bad debt recoveries
Qualifications for credit support
  • A minimum of 3+ years lending, with experience in Personal Credit while possessing expert knowledge and understanding of Personal & Mortgage lending guidelines and policy
  • Employee applies sound credit judgment, taking all necessary steps
  • Strong Communication skills - Listening/Understanding & Responding
  • Must have 1 more years credit experience/knowledge
  • Employee possesses an expert understanding of Rush Process and provides sound advice to sales/service partners on all Rush process issues
  • Prioritizes to meet client commitments and ensures applications are validated prior to rushing
2

Credit Support Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of credit support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit support
  • Provide sound credit counseling to sales and service partners on all client issues
  • Take ownership of client concerns and be accountable as first point of contact
  • Make recommendations for value added enhancements to service/operational efficiency
  • Proactively identify solutions to recurring errors and service gaps and recommend process efficiency and effectiveness enhancements
  • Support revenue growth by reducing revenue leakage and focusing on opportunity spotting initiatives
  • Ensure all authorities for the role are adhered to, reviewed and understood
  • Apply managerial excellence to drive results, enable high performance, strengthen partnerships and lead change
  • Maintain records and ensure data integrity and delivery of Client Service Commitments (CSCs)
  • Lead initiatives to improve the client experience and champion the importance of having the client at “top of mind”
  • Address client escalations to identify trends and find effective solutions
Qualifications for credit support
  • Credit knowledge/experience considered an asset
  • 4-year degree, Accounting or Finance is preferable
  • 2-4 years of computer and MS Excel experience
  • Experience with an ERP financial system
  • Contract review and analysis experience
  • Process Review and Optimization experience
3

Credit Support Job Description

Job Description Example
Our company is growing rapidly and is hiring for a credit support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for credit support
  • Champion revenue growth by reducing revenue leakage and focusing on opportunity spotting initiatives
  • Manages scheduling of the department and build internal networks to capitalize on business opportunities and sales/service efficiency and effectiveness
  • Be responsible for mitigating operational risk and coach the team to take appropriate action to close identified gaps
  • Apply good judgment to making decisions, while balancing shareholder risk and client experience
  • Reinforce the importance of change and support employees through communication, issue resolution, and effective decision-making
  • Build and maintain strategic relationships with key partners
  • To govern new merchants onboarding process and review existing merchants
  • Perform monthly AML review on new merchants
  • Take on assigned projects when required
  • Responsible for Service Tax matters at Ahmedabad location for any transactional or procedural issues
Qualifications for credit support
  • Credit workflow system Capital Stream application experience
  • Assisting with annual reviews of client accounts and relationships
  • Gathering information required to complete credit risk rating assessment of fund clients
  • Ensuring accurate and consistent data in Credit Risk Management systems
  • Undertaking ad-hoc and regular portfolio or data reconciliation projects for the team
  • Minimum of 7 years of progressive experience within the Financial Services Industry
4

Credit Support Job Description

Job Description Example
Our growing company is hiring for a credit support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit support
  • Ensures Bank collateral is secured and proper holds are placed
  • Duties include file room maintenance
  • Participate in major development projects, currently the migration of cross-region index cds option & iBoxx trading and risk management tools
  • Provide support for various user tools for trading and risk and P/L analysis upon request
  • Handling pre-trade & Post trade duties on behalf of sales, MO, BO
  • Ensuring efficient trade follow up with trading & sales
  • Reviewing assignment requests via electronic platforms, with trading etc
  • Preparing pre trade confirms for sending
  • Collating daily research and putting together a summary for sales to send out to clients
  • Creating email templates for roadshow announcements
Qualifications for credit support
  • Proven experience in a credit or lending role with exposure to lending processes, credit principles and legislation
  • 5+ years’ experience in a DB2, internal system, external vendor, mainframe, and server integration
  • 5+ years’ experience in Ford Credit MIS Enterprise Data Warehouse environment
  • 5+ years’ experience in interfacing with Ford Credit CIG Business
  • 5+ years’ experience in interfacing with Ford Credit European Liquidity Monitoring Business
  • In-depth experience in development and support of the Ford Credit European Liquidity Monitoring application
5

Credit Support Job Description

Job Description Example
Our company is hiring for a credit support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit support
  • Manage phone calls received on the credit card support phone line
  • Liaison with IHS colleagues regarding the credit card programs
  • Coordination of card member enrollment, termination and changes
  • Support card holders on training, issue resolution, queries
  • Conduct card member training/provide communication to colleagues
  • Maintain card member records including account number, spending limits, manager hierarchy, and card expiration dates
  • Coordinate card member enrollment, including set-ups, adds, changes, and terminations
  • Analyzing and printing bank statements
  • Input accounting data into SAP with speed and accuracy
  • Coding and posting bank statements from Europe and the United Kingdom
Qualifications for credit support
  • 5-8 years of basic experience in handling Accounting Activities
  • Experience in operating MS Office environment is MUST
  • Assisting and supporting Credit UK Sales Persons
  • It will involve working in a fast paced and demanding environment
  • Internship experience in financial institutions front offices
  • Very strong documentation and presentation skills

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