Credit & Collection Job Description

Credit & Collection Job Description

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Credit & collection provides analytical leadership by utilizing current analysis techniques (SAP,BW, Excel, Access) to run reports, analyze data, identify and solve customer related issues.

Credit & Collection Duties & Responsibilities

To write an effective credit & collection job description, begin by listing detailed duties, responsibilities and expectations. We have included credit & collection job description templates that you can modify and use.

Sample responsibilities for this position include:

Represent Credit & Collections with internal and external personnel (Sales, Customer Service, Pricing, Rebates, ), build inter-departmental relationships, streamline processes and procedures, communicate new initiatives, and resolve any disputes or issues
Personally handle credits beyond subordinate's authority
Manage ad hoc projects, working with other departments to improve efficiency in customer service, company profitability
Researches noncurrent monthly outstanding items
Researches disputed delinquent account balances
Initiates calls to National Mass Merchant Acounts Payable personnel in a systematic rotation and works towards consistent reconciliation and issue resolution
Accountable for authorizing credits beyond subordinate's authority
Responsible for managing ad hoc projects, working with other departments to improve efficiency in customer service, company profitability
Manage receivables for a specific customer account base, with a focus on larger key accounts and/or customers with special circumstances
Manage relationships with 3rd Party vendors and outside collection agencies

Credit & Collection Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Credit & Collection

List any licenses or certifications required by the position: ASC, PRACTISE, LAW, TDS, CCP, GST

Education for Credit & Collection

Typically a job would require a certain level of education.

Employers hiring for the credit & collection job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Accounting, Finance, Business, Economics, Business/Administration, Education, Associates, International Business, Finance/Accounting, English

Skills for Credit & Collection

Desired skills for credit & collection include:

Excel/Access
FDCPA and any other applicable Federal laws
MS Office
SAP
Microsoft Office
Netsuite and SAP
Especially Excel
English
Accounting principles
Collections

Desired experience for credit & collection includes:

Bachelor's degree or above, recognized equivalent in Accounting with CPA preferred
OTC Tools
Experience in customer service with a financial background in accounting/business is preferred
Bachelor's degree/undergraduate in Accounting, Finance or other business related field
RPOS, LMS, Visual One, TREEV, Excel, Word, Access
Individual used to working in dynamic and complex environments

Credit & Collection Examples

1

Credit & Collection Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of credit & collection. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for credit & collection
  • Primary Contact and support to solve disputes related to C&C per business unit (KLA)
  • Coordinate the process of Trade Receivables to ensure the adherence to corporate policies, in order to mitigate risks and minimize open items
  • To ensure the timely and correct registration of transactions
  • Monthly reconciliations of Trade Balance
  • Coordinate activities of corporate and fiscal closure of each business unit
  • Timely communication to provide visibility of any impact-benefit related to Credit & Collection Operation
  • Conflicts resolution
  • Provides financial information timely and accurate statistics required by the company so that they can make appropriated decisions
  • Meet and coordinate requirements of internal and external audit
  • Mail out original invoices
Qualifications for credit & collection
  • Motivation and commitment with the organisation are essential
  • Excellent verbal communication, demonstrated ability to deal tactfully and diplomatically with customers and staff
  • Familiarity with general office machines such as computer, calculator, microfiche, copier
  • Minimum of 7 to 10 years Credit Management experience within a high volume transaction business
  • High command of Spanish and French, both written and spoken
  • Stron MS Excel Skills
2

Credit & Collection Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of credit & collection. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for credit & collection
  • Drives root cause analysis and runs daily management with the team to identify which processes result in manual activities/late payments
  • Sets performance KPIs and mentors team to drive them efficiently
  • Assist to follow up with the dealer/financing channel and take effective action till collecting the due payment
  • Work with sales team & dealer and provide valuable suggestion on daily shipment
  • Monthly SOA preparation
  • Other relevant tasks assigned by manager
  • Make collection calls to assure assigned accounts are kept current and invoices are being paid
  • Supervise the activities/day-to-day operations of Medequip Patient Financial Counselors including but not limited to cash posting, adjustment approval, ensure exceptional customer service/satisfaction to all customers, handling patient and insurance phone calls, staffing, work queues, Billing/Collection, eligibility verification, portal management, project management
  • Contacts customers to secure payment and resolve billing disputes in a manner that is fair and equitable and maximizes receivable recoveries providing professional and attentive services that preserves the ongoing relationship with each customer
  • Review the paper trail for client funding and supporting documentation, ensure funding comply with approved debtor limits and refer to Portfolio Manager / Credit Manager any exceptions or debtor limit issue
Qualifications for credit & collection
  • At least 2-year experience in a similar role, within a multinational company strongly preferred
  • Team player, pro-active and flexible
  • Ability to work in a fast-paced environment and be able to thrive under pressure
  • Proficient in excell
  • Fluent German & Polish - candidates with German only should also apply
  • RMA procedure experience/AR experience is plus
3

Credit & Collection Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of credit & collection. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit & collection
  • Conduct verifications as needed and ensure adherence to credit policy, operational procedures and client specific operating conditions
  • Monitor verifications and enter call records as necessary ensuring verification targets are met
  • Identify and anticipate client facility issues and pro-actively propose solutions to Portfolio Manager as appropriate for implementation
  • Participate fully in weekly watch list meetings, ensuring prepared for meeting with all reports reviewed and risk position of clients understood
  • Participate fully in quarterly portfolio review meetings, ensuring prepared for meeting with all reports reviewed and risk position of clients understood
  • Ensure any potential dilution to collateral (charge-backs, disputes, shortages etc) is managed, prepared for and reviewed in review meetings or with Portfolio Manager immediately if substantive
  • Oversee work of Collateral Analyst (likely in conjunction with peer AE) in liaison with Portfolio Manager
  • Review incoming schedules, invoices and supporting documents to ensure receivables purchased are appropriate and credit policy compliant
  • Ensure any new debtors are identified and procedures followed regarding their credit approval are followed
  • Make verification calls on receivables in line with credit policy and in line with targets for client level and portfolio level verifications
Qualifications for credit & collection
  • Familiar with the operation of order processing center and reverse logistics center
  • Familiar with Adobe Acrobat
  • Previous experience working within high tech, cloud solution or SaaS based companies preferred
  • Knowledge of ERP system functionality and processes, NetSuite preferred
  • Leader with record of success as a business partner, manager and team builder
  • Two years experience in team lead or supervisory role
4

Credit & Collection Job Description

Job Description Example
Our company is looking to fill the role of credit & collection. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit & collection
  • Review active client aging to ensure upcoming aging concerns are being reserved and targeted for collection calls
  • Escalate and engage Portfolio Manager over any identified client issues or exceptions
  • Liaise with collection staff over shortages and matters arising from collection calls
  • Manage setting up of new clients in line with Credit Approval Request
  • Ensure familiarity with operating conditions set out in Credit Approval Request (or any subsequent approved amendment) for each client managed and that these are followed and put up for review if circumstances indicate appropriate
  • Ensure familiarity with any pre funding conditions set out in Credit Approval Request for each new client in which involved in first funding process and ensure they are followed or issues bought promptly to attention of Portfolio Manager / Chief Credit Officer
  • Take new clients through an ‘induction’ process ensuring they understand how facility will operate
  • Define and deliver CBU and EBU credit risk strategies that achieve subscriber growth and improve financial results
  • Actively engage / collaborate with leaders across the business to establish effective policies
  • Drive credit system(s) and process improvements across all channels
Qualifications for credit & collection
  • Associate or Bachelor degree preferred, or an additional two years work experience in a team leader or supervisory role
  • Two-plus years accounts receivable experience, preferably in a high-volume, fast-pasted environment with some experience as a Customer Service Representative a plus
  • With limited supervision, candidate must be able to establish appropriate priorities, work on multiple tasks/projects concurrently and meet inflexible deadlines
  • Demonstrates strong organizational skills, with acute attention to accuracy and ability to self-monitor quality of work
  • ERP business system experience required
  • At least a Vocational Diploma, College Level , or Bachelor’s/College Degree in any field
5

Credit & Collection Job Description

Job Description Example
Our company is searching for experienced candidates for the position of credit & collection. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for credit & collection
  • Audit support for Credit & Collections
  • Secure executive alignment and approvals (including capital requests) as needed
  • Establish Credit Risk and Collection operating plans and 3 -5 year strategic roadmap
  • Continually review and enhance credit risk and collection models and decision trees to improve results
  • Drive continuous improvement through regular iterative policy changes (champion challenger)
  • Develop and manage effective and efficient collection timelines by utilizing voice, SMS and eMail strategies that maximize payment resolution rates
  • Work with CBU, EBU and finance teams to establish involuntary churn targets, track performance and take action where necessary to deliver results
  • Work closely with the operations to establish and execute involuntary churn retention strategies
  • Track and monitor key credit risk and collection performance against plan, and present results to senior management with action plans for improvement
  • Build a high performance team by driving team empowerment, engagement and collaboration through focused coaching and development
Qualifications for credit & collection
  • Experience in leading and mentoring teams in resolving of distressed portfolios of debt for both large and small accounts, reducing aged A/R with maximum cash recovery and minimum
  • Good communication and computer skills the ability to work in a team environment are necessary
  • Travel to branches and customers as required
  • Experience in managing factoring client relationships (desirable but not required) including verification activity especially calls, reserve management, risk identification
  • Ability to anticipate problem situations and propose solutions
  • Work in a fast moving team environment

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