Counter Sales Job Description
Counter sales
provides and implement distribution account management tools, forecasting systems, inventory reporting and trade marketing plans to key distribution partners.
Counter Sales Duties & Responsibilities
To write an effective counter sales job description, begin by listing detailed duties, responsibilities and expectations. We have included counter sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Effectively communicate and offer ancillary products, services and upgrades to enhance our customer’s travel experience
Personally welcome customers with a pleasant greeting and answer questions in a friendly manner
Answers incoming telephone calls and greets customers who walk in the store
Assists in receiving, shipping and general warehouse duties when needed
Process ship outs and will call orders, returns
Reads catalog, or computer for replacement part stock number and price
Solicits new and established customers via telephone to promote sales
Requisitions merchandise from stockroom and/or withdraws and assembles merchandise for immediate delivery, delayed customer pick-up, company truck delivery or shipment by common carrier
All warehouse duties as needed including shipping and receiving as needed
Processes orders, quotes prices, enters orders into the system and provides order information to customers
Counter Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Counter Sales
List any licenses or certifications required by the position: ASE, P2, ICAR, FDA
Education for Counter Sales
Typically a job would require a certain level of education.
Employers hiring for the counter sales job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Technical, General Education, Education, Business, Leadership, Management, Welding Technology, Computer, Associates, Sound
Skills for Counter Sales
Desired skills for counter sales include:
Cataloging
Inventory management systems
Electrical distribution
Electrical sales environments
Air conditioning
Heating and ventilation equipment at a wholesale distribution level
Products and their applications
HVAC systems helpful
MIG
TIG
Desired experience for counter sales includes:
A willingness to learn is a must have!
High School diploma or General Education Degree (GED), one – two years desired from a two-year college
Ability to diagnose and rectify problems
Willingness to learn HVAC/R products, concepts and the industry as a whole
Ability to provide and to follow written instructions and documented procedures
Must have the ability to negotiate transactions on an intra- and inter-company level
Counter Sales Examples
1
Counter Sales Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of counter sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for counter sales
- Follow up on sales order to completion
- Build customer relationships and increase sales & margins
- Assist counter sales
- Maintain showroom displays
- Assist in unloading products and deliveries
- Follow all safety, health, security and environmental standards
- Potentially perform open/close procedures
- Perform sales and follow up calls to customers/potential customers
- Counts money to verify amounts and issues receipts for funds received using a cash register
- Maintains appearance of store and/or restock merchandise
Qualifications for counter sales
- Preference will be given to candidates with HVAC/R experience
- An interest in electrical products
- Ability to learn automated order entry systems & PCs running Windows based software
- Basic computer literacy (use of mouse and keyboard, Microsoft Word, Excel, Power Point and Microsoft Office)
- Electrical, Industrial and/or distribution experience preferred but not required
- Be flexible to work in other work areas
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Counter Sales Job Description
Job Description Example
Our company is hiring for a counter sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for counter sales
- Arrange stock on shelves or racks in sales area and keeps merchandise in order
- Conduct outgoing customer sales or service calls and resolve customer complaints
- Serve as a backup driver or warehouse personnel when needed
- Order Filling
- Warehouse Cleanup
- Manage orders and customer deliveries
- Assist with Counter Sales as needed
- Pipe, Valves and Fitting experience preferred
- Assist customer with order and provide appropriate product selection
- Promote and sell company’s product promotions
Qualifications for counter sales
- Ability to mulititask
- Fast pace enviroment
- Experience using sales order computer software, familiarity with Oracle preferred
- Possess in depth knowledge of IES computer systems
- Parts background a plus
- Parts background necessary
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Counter Sales Job Description
Job Description Example
Our innovative and growing company is hiring for a counter sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for counter sales
- Reach monthly goals in sales and gross margin
- Courtesy and politeness toward customers
- Answer phone calls in a professional, positive manner
- Back-up Inside Sales desk as needed
- Determine merchandise required by customer and suggest alternative and/or additional items related to an order
- Discuss features, benefits and usage of various products
- Exhibit a positive, friendly and helpful attitude with customers and be sensitive to their needs
- Inquire if the customer was quoted a price
- Inspect worn, damaged or defective parts to determine if under warranty
- Maintain will-call orders
Qualifications for counter sales
- Requires working indoors in environmentally controlled conditions
- Requires giving and/or receiving verbal communication
- Requires giving and/or receiving written communication
- Requires standing for extended periods
- Requires walking
- Requires walking, bending, and/or squatting
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Counter Sales Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of counter sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for counter sales
- Read catalog or computer for replacement part stock number and price
- Receive and fill telephone orders for product
- Source non-stock items adequately
- Work with customer to fill order and provide appropriate product selection
- Prepares cash or charge sales tickets with required ID and processing information in a timely manner
- Estimates date of delivery based on knowledge of company delivery schedule
- Pulls and loads customer materials as necessary
- Handles difficulties with customers and coworkers with diplomacy and seeks assistance from management when needed
- Sells and promotes branch and company-wide special promotions as directed
- Greets customers in a timely, professional and courteous manner
Qualifications for counter sales
- Industrial coatings and body shop experience a plus
- Trained on Eclipse System
- Parts background preferred
- Experience in wholesale and HVAC industry required
- Exhibit a positive, friendly & helpful attitude with customers and be sensitive to their needs
- Determine merchandise required by customer and suggest alternative and/or additional items related to the customer's order
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Counter Sales Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of counter sales. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for counter sales
- Utilizes catalog or Internet for replacement part stock number and price
- Fills customer orders from stock
- Advises customer on substitution or modification of part when replacement is not available
- Receives and fills telephone orders
- Helps maintain an accurate inventory
- Greets customers on the sales floor
- Occasionally drives motorized equipment to transport materials
- Must be available every Saturday and most mornings during the week
- Returns call with a 1 hour time-frame
- Determines make and type of product needed
Qualifications for counter sales
- Create sales order
- Select appropriate merchandise from stock
- Receive payment or obtain credit information
- Properly prepare merchandise for customer transportation
- Maintain counter area displays of merchandise in an orderly and attractive manner
- Backup Inside Sales desk