Counter Attendant Job Description
Counter attendant
provides cleaning service to guest rooms and respond to guest requests ensuring maximum guest satisfaction in accordance to Pullman standards.
Counter Attendant Duties & Responsibilities
To write an effective counter attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included counter attendant job description templates that you can modify and use.
Sample responsibilities for this position include:
Restocks items such as cups, straws, eating utensils, condiments
Stocking of all products, as needed, during shift and at end of shift
Clean and sanitize working/ kitchen areas in outlets, both behind the line and in dining area
Assures that tables are bussed and maintains dining area by returning tables and chairs to proper locations, as needed
Assures that empty containers and rolling trash/cardboard dumpsters are taken to receiving dock, as needed
Prepare and serve food to customers
Sells non-food merchandise and maintains display
Reconciles cash to register sales stand inventory
Properly conducts Hornbacher’s cashier procedures
Quickly and efficiently waits on all customers
Counter Attendant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Counter Attendant
List any licenses or certifications required by the position: TIPS, TABC
Education for Counter Attendant
Typically a job would require a certain level of education.
Employers hiring for the counter attendant job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in General Education, Management, Technical, Associates
Skills for Counter Attendant
Desired skills for counter attendant include:
Appropriate service standards
Menu items
POS systems
Different types of tendering guest checks
Appropriate table settings and service standards
Basic shop and machine mathematics applied to reading and interpreting complicated drawings
Charts
Product and service procedures
Specifications
Tables and various measuring instruments
Desired experience for counter attendant includes:
Meets and greets all patrons in a warm and friendly manner
Circulates the pool area, approaching each patron for their needs
Balances out daily sales sheets, and places in the file
Informs aquatics snack bar supervisor what inventory items are needed
Restocks the snack bar for the next day
Maintains an organized snack bar
Counter Attendant Examples
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Counter Attendant Job Description
Job Description Example
Our innovative and growing company is looking for a counter attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for counter attendant
- Takes guest orders such as food, ice cream, packaged desserts, and soda
- Distributes food and drinks to guests
- Maintaining food health standards
- Daily opening/closing responsibilities
- Maintain cleanliness of counter area/dining room/concourse
- Complete any tasks requested by management/supervisors
- Prepare and replenish food
- Restock and maintain the salad bar
- Ensuring cleanliness and hygiene practices are exercised at all times
- Ordering of stock as per business demands
Qualifications for counter attendant
- Follows all Count on me service standards
- Comply always with standard and regulations to encourage safe and efficient patron experience
- Attend all hotel and aquatics meetings
- Must have experience reviewing and interpreting various data sets
- Must take initiative developing and implementing continuous improvement objectives
- Must have good people skills as needed to train others in all aspects of job functions
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Counter Attendant Job Description
Job Description Example
Our innovative and growing company is hiring for a counter attendant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for counter attendant
- Serves alcoholic and non-alcoholic beverages
- Abides by laws, policies and procedures pertaining to the service and sale of alcoholic beverages
- Provide positive communication and use Marquee Service skills with every patron and co-worker
- Assisting customers with purchases
- Ensuring gift shop is stocked and clean
- Providing excellent customer service to guests
- Cashing out customers
- Responds to customers with an appropriate sense of urgency
- Suggests products, combos or sizes appropriately
- Resolves customer concerns and complaints in a friendly manner
Qualifications for counter attendant
- 2 year Associates / Technical degree or 4 year degree with an emphasis on Supply Chain / Logistics / Material Management
- Have good working knowledge in computer programs related to inventory activities such as Material Management & inventory software experience (Oracle- Preferred, SAP, JDA)
- Training requirements will be assigned based on employee needs as determined by department leadership
- Ability to meet physical requirements and withstand working conditions described by the Department
- Ability to understand written English to read any safety notices
- Accurately scans all items in the cart
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Counter Attendant Job Description
Job Description Example
Our growing company is looking to fill the role of counter attendant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for counter attendant
- Ensures that customers receive consistently fast and efficient service
- Prepares and serves food to customers
- Responsible for the stocking of all products, as needed, during shift and at end of shift
- Cleans and sanitizes working/ kitchen areas in outlets, both behind the line and in dining area
- Assist guest with all uniform related needs and provide excellent customer service consistent with the company and property’s core service standards and brand attributes
- Work with uniform inventory software to maintain employee and inventory records, including applying barcodes/RFID chips and name labels
- Operate conveyor system, heat-seal, pressing equipment, and other uniform related machinery including commercial washing machines and steam irons where applicable
- Assist with receiving new uniform inventory and discarding unusable items
- Adhere to all Health Department, OSHA, sanitations, and safety regulations to include chemical usage for spotting
Qualifications for counter attendant
- Ability to perform repetitive tasks throughout shifts
- Experience in and ability to meet marketing requirements outlined by management
- Experience in and ability to meet social media requirements outlined by management
- Experience with social media platforms such as Facebook, Twitter, and active participant in social media
- Demonstrate experience and ability to work in a dynamic environment that includes frequent change
- Physically able to lift and carry at least 50lbs on a tray or arm service where it applies
4
Counter Attendant Job Description
Job Description Example
Our growing company is looking to fill the role of counter attendant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for counter attendant
- The ability to pay attention to details
- Previous experience in retail a plus
- Must be passionate about coffee, from raw been to roasting, grinding and extraction
- Previous Food & Beverage and/or retail experience required
- Must be able to read, write legibly, understand, and speak English
- Ability to tolerate second-hand smoke, noise, and bright lights
Qualifications for counter attendant
- Exposure to high volume restaurant environment
- Knowledgeable about food and able to confidently speak on and properly serve such items
- Experience and ability to up sell
- Customer centric focused on providing a positive guest experience
- A strong attention to detail and exceptional organizational skills
- A thorough understanding of the importance of 5 star grooming standards