Contract Operations Job Description

Contract Operations Job Description

163 votes for Contract Operations
Contract operations provides feedback on performance to the Head of Warehouse Operations and Contracts Manager to drive value from the 3PL contract.

Contract Operations Duties & Responsibilities

To write an effective contract operations job description, begin by listing detailed duties, responsibilities and expectations. We have included contract operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Undergoes appropriate evaluation of Operations departments, workflows and key systems, data storage and extract methods as tied to required sections of review
Demonstrates continued understanding of the Data workflow and Information environment
Creates and documents designs for all data sets, databases, reports, queries
Develops and maintains the Data Environment for storage of data sets, reporting and dashboards
Ensures accuracy and relevancy of data and data delivery through strong attention to detail and data validation
Responsible for transformation of data into meaningful reporting, for creation of data quality metrics, reporting tools and dashboards
Analyzes data to ensure key performance indicators are being achieved and presents evidence based recommendations to enhance overall efficiency
Employs statistical analysis, simulations and optimization methodology to identify trends and develop solutions
Carries out supervisory responsibilities in accordance with AARs policies and applicable laws
Manage attrition requests

Contract Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Contract Operations

List any licenses or certifications required by the position: CCNA, CCENT, CRO, GSC, PMP, FG, APAC, CSCP, CPM, CPSM

Education for Contract Operations

Typically a job would require a certain level of education.

Employers hiring for the contract operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Education, Accounting, Management, MBA, Business/Administration, Engineering, Supervision, Marketing

Skills for Contract Operations

Desired skills for contract operations include:

Cross functional processes and quality impact throughout the value chain
Philips Healthcare products and industry standards
SAP and
Departmental systems and tools
Contract operations
Reimbursement arrangements and potential business operations capabilities
Channel/customer economics to negotiate contract language to drive value for customer and BMS
Microsoft Excel

Desired experience for contract operations includes:

Understanding of Data Management platforms, Web Analytics, and Bid Management tools roles within the digital landscape
Expert knowledge of 3rd party ad server DoubleClick (DCM)
Loan Document Preparation - Prepares standard commercial documents in accordance with Company policies and procedures
Consumer Credit Originations/Account Entry (Consumer Finance Operations) - Completes a variety of more complex clerical duties according to established procedures to support timely delivery and quality service to Consumer Finance customers for largest areas or most product lines
Securities Transfer - Examines securities submitted for transfer or redemption for proper requirements, concentrating on complicated transactions
Commercial Support - Prepares and maintains collateral and documentation records pertaining to all new and existing commercial loan customers

Contract Operations Examples


Contract Operations Job Description

Job Description Example
Our company is hiring for a contract operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for contract operations
  • Plays a leadership role in cross functional initiatives involving new / updated pricing and contracting strategies, terms, conditions, contract compliance, and overall rebate revenue management
  • Maintain all GPO, ACO, IDN, and Physician Group Membership requirements and effectively communicate with appropriate EMD Serono stakeholders
  • Ensure appropriate and updated 340B membership requirements are met provide analytics and organizational controls to maintain standard operating procedures
  • Facilitate setup and management of all new contracted customers, to include GPOs, IDNs, Specialty Distributors, Specialty Pharmacies, Physicians Groups, and appropriately contracted trade customers
  • Partner with all stakeholders to ensure appropriate class of trade management for all EMD Serono products
  • Ensure successful communication and partnership with all stakeholders to resolve any chargeback line items by analyzing pricing, eligibility, and customer lists to identify appropriate revenue management opportunities
  • Partner with therapeutic and trade leads to ensure successful management of Specialty Pharmacy contracts
  • Manage all product and pricing changes to appropriate internal and external stakeholders
  • Act as the primary contact for all internal and external pricing inquiries related to customer pricing while insuring consistent compliance with contracts and guidelines
  • Develop appropriate operating procedures related to pricing and pricing administration
Qualifications for contract operations
  • Direct Sales - Coordinates loan closing activities including interacting with credit to obtain additional information, contacting customers to advise of approvals and any documents required at closing, and scheduling appointments with the branch
  • Ability to maintain confidentiality operate pertinent office and/or mechanical equipment
  • Exposure to the Securities Operations like the CSC would be an asset
  • Advanced Excel skills are a must with knowledge of Microsoft Access a plus
  • Knowledge and understanding of the financial industry and capital markets would be an asset
  • Experience within a competitive intelligence, business intelligence, financial planning and analytics unit, or strategy consulting

Contract Operations Job Description

Job Description Example
Our growing company is looking to fill the role of contract operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for contract operations
  • Support analytical input into the development and implementation of a world class pricing strategy within matrix team environment
  • Maintains ownership of Corporate and Procurement Card programs, including expansion and compliance program
  • Manages Voice of the Customer process to ensure customer feedback is collected and resolved
  • Leverage and expand use of technology to ensure efficient process
  • Maintain responsibility for accurate pricing by item and contract tier levels for all assigned contracts negotiated by Corporate Sales Team
  • Track new items and submit to GPO new items with appropriate contract pricing for acceptance and inclusion on contract on a regular basis
  • Manage uploading all pricing additions, changes, expirations, flags, and extensions in SAP required
  • Notify GPO contract customers of discontinued items and replacements as necessary
  • Develop RFPs as required
  • Develop working knowledge of all pricing terms and conditions of all contracts
Qualifications for contract operations
  • Excellent customer or sales support experience
  • Strong internet navigation knowledge
  • Ideally 2+ years experiences in a similar role
  • BS/BA with at least 10+ years of experience supporting Finance and Sales Operations management functions within the medical device industry
  • Format and publish regulatory submission documents to ensure that they meet the company’s style and publishing guidelines
  • Ongoing maintenance of submissions (including supplements/ amendments/ annual reports/ responses to FDA review letters & requests for information)

Contract Operations Job Description

Job Description Example
Our innovative and growing company is looking for a contract operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for contract operations
  • Develops working knowledge of product and product group classifications to determine proper discounts per contracts
  • Prepares sales history data for analysis and submission to Corporate Sales customers
  • Generates monthly/quarterly sales volume and administration fee reports according to terms of group purchasing agreements
  • Create administrative fee check requests, validates payment amount with relevant product finance department and assures that payments are made in accordance with contract terms
  • Develops working knowledge of contract pricing and administrative fee terms and conditions in order to develop processes and procedures to meet contract obligations
  • Schedules regular review process of membership lists published by group purchasing organizations
  • Maintains access, where necessary, to GPO websites to download such lists in accordance with contractual terms and conditions
  • Timely processes membership additions and deletions identified on published lists and follows schedule to review each major GPO list according to standard operating procedures
  • Receives hard copy and electronic requests for changes in contract tier levels
  • Distributes requests as necessary to appropriate field personnel for validation
Qualifications for contract operations
  • Experience testing and QAing pixel implementation with web debugging tools (Fiddler, Chrome, Firefox applications)
  • Minimum of 5 years directly related experience required
  • Ensure regulatory timelines are properly established, maintained, and on-target
  • Bachelors Degree in a scientific discipline or equivalent is required
  • Proficient in Microsoft Office, Acrobat
  • Experience with StartingPoint templates and/or ISI Toolbox preferred

Contract Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a contract operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for contract operations
  • Maintains detailed files to document membership review procedure and contract tier changes, including creation of electronic copies of "Letters of Participation"
  • Develop working knowledge of terms and conditions of all contract programs to provide guidance to Customer Service Representatives, and Sales Representatives
  • Participates in negotiating and modifying standard contracts and assists in negotiating and modifying non-standard contracts/subcontracts
  • Oversee evaluation process for incoming vehicles and authorize moving vehicles into secondary disposal versus auction remarketing stream according to established process
  • Review of the service history, warranty work, vehicle history report, mechanical and cosmetic condition of incoming vehicles
  • Oversee repair and campaign closure processes at auction to meet QA and VGCA compliance requirements
  • Participate in meetings focused on benchmarking primary vehicle enhancement efforts in terms of timeliness to market, and cost effectiveness and positive ROI
  • Manage vendor services and billing
  • Provide support to other team members as necessary
  • Facilitate ordering, inventory control and security for parts and tools
Qualifications for contract operations
  • Experience operating tag management platforms (Tealium, TagMan, BrightTag, Google Tag Manager)
  • Library experience helpful but not required
  • A minimum of 2 years relevant experience in the areas of pricing, contracting, forecasting, and financial modeling required
  • Ability to collaborate and communicate with appropriate stakeholders to execute analysis in support of decision-making and planning
  • Strong advanced analyses (analytical, quantitative, and qualitative) capabilities required to ensure quality and validity of data and resolve data problems as necessary
  • Ability to perform advanced analyses required

Contract Operations Job Description

Job Description Example
Our company is looking to fill the role of contract operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for contract operations
  • Assure that all shop activities are performed in an efficient and safe manner that is compliant with all health and safety standards, environmental regulations
  • Function as liaison between Sales and Supply in order to prepare customers’ offers (RFP) in an accurate and timely manner
  • Process customers’ awards through the system from their initiation to completion, ensuring
  • Provide feedback, training, and coaching to Contract Specialists
  • Review of daily quotations insuring compliance with GSA pricing compliance
  • Submit on-line web bid proposals for related RFQs
  • Prepare Government shipment in accordance to Contract Labeling requirements
  • Assist in the preparation and review of requests for State and/or Government proposals
  • Monitor Contract Specialists to ensure all Government and GSA orders are processed in accordance to the Government Contract
  • Coordinate with Legal, Sales Mgmt and others as needed
Qualifications for contract operations
  • Minimum of 1 years of Buy and Bill, GPO, Chargeback, and trade customer experience required
  • Demonstrated knowledge of the healthcare, pharmaceutical, managed care, provider industry
  • Extensive Experience in Managed Care Buy and Bill, trade, Chargeback, working with pricing data, and applying direct contracting experience preferred
  • Ability to prioritize and respond to a high volume of work in a deadline intense environment
  • Ability to work with sophisticated system applications
  • Collaborate with and guide Clinical Operations and Research staff on project prioritization and resource assessment and allocation

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